Name: Baymont By Wyndham Belleville Airport Area
Address: 45945 S I 94 Service Dr, Belleville, 48111, US

10/10

Exceptional

11 Jul 2026

Alfredo

Great

8/10

Excellent

29 Jun 2026

Thamara

Hotel was okay not too clean but the
Rooms
Were good..

2/10

Poor

28 Jun 2026

Alethea

There was nothing nice about this hotel.
I will not returning.

2/10

Poor

21 Jun 2026

Marcia

I title this location a comedy of errors. If you don't mind seeing garbage decorating the landscaping and pavement, it actually filled the potholes so the hazards were visible.
Exterior doors allowed all visitors that received a text of BBQ tonight to participate in experimental samplings, that would have triggered a response from Law Enforcement, had the known. The front desk registration said to me, \"Oh the residents are having a BBQ outdoors\". Flames were high into the air.
Inside assigned room discovered several holes in curtans allowing light to penetrate a sleeping person. If you don't mind timing your shower due to black mold seen in ceiling and walls, and ceiling opening above to reveal black mold. If you are not queezy about seeing blood on the bathroom wall behind the door, this one lacks any sign of SAFETY REGULATIONS.
When requesting another room the manager, Vinney stated, \"and when did you notice this\". I asked Vinney, and how long have you known about this? Housekeeping smiled and nooded his head in affirmation to the Safety of the guests and staff as well are being jeopardized.
A trucker came in requesting a room for the night. He specified ehich hallway he wanted. The front desk staff replied,\"none of those rooms are available\". The person stated he know what was going on. Ifyou don\"t mind encountering a stranger regarding black mold in bathroom, he replied this\" wholebuilding has black mold\". What a treat if you do not care about the supplemental mold

2/10

Poor

19 Jun 2026

Gregory

It was absolutely terrible. It took two hours to check in the power. Went out three hours. After being in there the rooms were dirty. The sink bagged up the refrigerator has stains in it. It was just absolutely terrible. I left the hotel three hours after being there still waiting for Refund

Family

4/10

Poor

16 Jun 2026

Katie

The room was disgusting!!! The floor had sticky spots and crumbs!

Family_with_children

2/10

Poor

15 Jun 2026

Miranda

We were very disappointed in this hotel. Afyer check in we pulled around and found 2 dirty diapers in the parking lot. As we walked in there was rotring watermelon in the grass and a random bbq grill outside. Once we got into the room i realized there was dog feces outside of our windows. I looked to my left and there were dead bugs encased within it, one of the bugs looked to be a dead cockroach. There were cobwebs everywhere, wven around the mini fridge. Bugs and hair throughout the drawers and bed. When I showed the man at the counter the picture of the bugs in the frame he blew it off and said it was nothing because they were dead. He told me he would move my room but at this point I could see how mishandled the entire place was inside and out. I asked for a refund and was yelled at. We will never stay here again.

Family_with_children

2/10

Poor

05 Jun 2026

april

The room door lock didn't work so anyone could just walk in even if you thought you'd locked it on the inside. The alternative room was not clean; false eyelashes on the side of the bath from a previous guest. The cleaning staff were very friendly and welcoming.

Partner

10/10

Exceptional

04 Jun 2026

Michael

Helpful staff will stay again!!

Friends_and_family Family

2/10

Poor

28 May 2026

Joyce

On our way to our room we were hit by a smell of human urine in linens left on a cart. When we got to our room, I noticed the floor had bits of paper and couldn’t have been vacuumed. The bathroom sink had a bottle of hand lotion but no hand soap.
The sheets were pilled and scratchy.
The radiator fan rattled whenever the air started, which woke me up all night.
Breakfast was poor quality, very disappointing. All in al, we were happy to leave this Baymont. We usually like to stay at Baymont but this experience changed my mind

Partner

6/10

Pleasant

22 May 2026

Gary

Late flight, late checkin…..tired staff not very helpful

Partner

8/10

Excellent

11 May 2026

James

Good

10/10

Exceptional

05 May 2026

sharonda

Nice stay

4/10

Poor

21 Apr 2026

Tom

Lots of door banging/ slamming. More of a rude guest issue.

Moldy smell after the heavy rain.

Self

6/10

Pleasant

21 Apr 2026

Tiara

Everything was ok but the pool was only open on Friday and that is it.

2/10

Poor

20 Apr 2026

Tieyonna

Do not choose this hotel it was discussing

Friends_and_family Family

8/10

Excellent

19 Apr 2026

Wenonah

The room was clean and the jet tub was nice. Though we didn't use it, the pool looked nice, though smallish. We did enjoy a small breakfast in the morning.

Partner

10/10

Exceptional

09 Apr 2026

Paulette

Airport shuttle great , friendly picks you up pretty quick from the airport once you call . Hsve used them 3 times so far
Easy Off and easy on interstate 94

Self

8/10

Excellent

06 Apr 2026

April

Needs more parking and the hotel staff doesn't refill the stuff for the Continental breakfast.. Or give you towels when requested

Friends_and_family Family

6/10

Pleasant

05 Apr 2026

Lourdes

The shuttle is excellent

Family_with_children

2/10

Poor

28 Mar 2026

Sam Ibrahim

They lie about the sizes of the beds. I was on a full mattress and they said it was a king. They said there would be a tub in my room. There’s no tub. The room was very small and dirty. There was no towels and when I would go to the front desk and ask for towels every single night they never had. I ended up having to buy towels from Walmart. I left them there so that they could wash them and give them to the next guest honestly.

Family_with_children

4/10

Poor

26 Mar 2026

Rosa

The room was not cleaned during our stay, the pool looked very dirty. I think there was only one cleaning person assigned for the whole hotel. He was certainly doing his best, but he was clearly spread too thin. I think management needs to think about this and also give the man some grace.

Partner

2/10

Poor

20 Mar 2026

Varinia

Wow, where to start? My room was dirty- sticky debris on the floor and on the counter in the bathroom. I didn’t even want to walk in the room with my shoes and off it was so grimy. Sheets smelled clean but looked dirty (e.g. hair, stains). There was a strong smell of cigarette smoke and at one point I could see it wafting in the hallway despite the rooms being non-smoking. When I mentioned something to the manager on duty he told me “not to worry about it”. There are several people using the hotel as a medium term rental which creates a disruptive atmosphere of people talking loudly in the halls, slamming doors and knocking/entering other rooms at all hours of the night. People are in and out- playing music, cussing and yelling in the hallways. It was a very uncomfortable stay on multiple levels. The parking situation as inadequate. The stairs leading to the second floor were filthy too.

Self

10/10

Exceptional

15 Mar 2026

Michael

Staff was extremely friendly and helpful. Even gave me a free room upgrade when I explained that garbage Expedia showed me a photo of a different room than the one that it registered me for. Yay Baymont, boooo Expedia!

Friends

2/10

Poor

08 Mar 2026

Stacey

Hotel room was visibly dirty, missing decor, broken lamp, towel rack, and hair dryer. The front desk only activated our room key for one night instead of two.
We had 3 adults and two kids in our room and only two full sized towels, we asked for additional towels and were told they didn’t have any.

Family_with_children

2/10

Poor

06 Mar 2026

Michael

Room not cleaned before our arrival after check-in time. Waited about an hour. Went to the room and the lock didn't work... as in it did not lock. Entry without a keycard.

Partner

10/10

Exceptional

03 Mar 2026

Angeles

Great

4/10

Poor

25 Feb 2026

Jessica

Staff lacked, there was no parking, smelled like weed. Our room door was hard to lock seemed broken and it was super noisy all night hard to sleep. The hallway and elevator could have been cleaned better and better lighting.

4/10

Poor

22 Feb 2026

Keith

Carpet was sticky. The tvs remote power button didnt work. The jacuzzi tub shot out black stuff. This room should've been like $70 a night jot $180.

Partner

6/10

Pleasant

15 Feb 2026

Erika

The room looked clean but the room smelled like armpits. The bathroom had a stench, The sheets were stained up but the staff was nice, helpful and friendly.

Business_and_leisure Family_with_children

2/10

Poor

15 Feb 2026

jose

There were signs of no smoking but it still smelled like smoke. There was even a guy smoking by our room in the hallway.

They also had complimentary breakfast but the apples were spoiled and the jiuce was bad.

Friends_and_family Family

2/10

Poor

14 Feb 2026

Margaret

The room was really dirty, there was visible hair and lint and grime in both hot tub and bath tub, carpet was filthy , looked like someone peed on the red chair in the room, there was a smell of urine in the bathroom and the microwave stand had no condiments , no cups , remote missing the back of it. For $160 I am completely pissed! Never again

10/10

Exceptional

09 Feb 2026

Joshua

Great

8/10

Excellent

07 Feb 2026

Jacob

Everthing was goodn

Business Pet

2/10

Poor

01 Feb 2026

Rob

Total disaster, we left with day left, kept getting locked out had to reprogram every time well left room, first room toilet wouldnt flush with feces inside, they moved us into another room, tv remote never worked went through close to 10, signal kept dropping, the smell of cigarettes in rooms and hallway, totally not worth amount we will never stay here again

Friends_and_family Family

4/10

Poor

24 Jan 2026

kirsten

The hotel itself was decent for what you payed for. However, it smells heavily of smoke, and people are up at all hours of the night. I even had people screaming outside my room for an hour.

Partner

10/10

Exceptional

23 Jan 2026

Mahmud Anjir

All the stuffs are very helpful

Family_with_children

6/10

Pleasant

20 Jan 2026

maria

Room was ok needed some work and updating. Microwave very old rusted. TV reception not good. Hallways not clean.
Staff was friendly.
Appears to be an alternative living option for people without permanent housing.

Business Self

4/10

Poor

09 Jan 2026

Melissa

Dirty AF. Smells. Pool was super cloudy. Shuttle was over 30 min late to drop at the airport.

Business_and_leisure

2/10

Poor

29 Dec 2025

Suzanne

Room was unclean. TV had 9nly three available channels.

Leisure Family

10/10

Exceptional

28 Dec 2025

Katie

It was fine

6/10

Pleasant

16 Dec 2025

Taneka

The room was not as clean as it should have been. Didn’t too much care for the area surrounding the hotel. Check-in was easy.

4/10

Poor

15 Dec 2025

Thomas

Room old and dirty worn out furniture

Business

10/10

Exceptional

13 Dec 2025

Lauri

Easy check-in. Clean room. Hot water for the jacuzzi!

Leisure Partner

6/10

Pleasant

02 Dec 2025

Daniel

Guest noise was obvious. Noise insulation would be beneficial. Breakfast options were minimal.

Room had essentials, nothing more.

8/10

Excellent

28 Nov 2025

DeAnthony

It was a nice place to relax Downfall parking

Leisure Partner

8/10

Excellent

26 Nov 2025

Douglas

Just a road trip stay so all we needed was a bed for the night at an affordable rate. This hotel meet that need.

Partner

10/10

Exceptional

24 Nov 2025

Debra

Clean and clean pool. Pleasant staff.

Leisure Family_with_children

8/10

Excellent

22 Nov 2025

Betty

Everything was ok, for what I had needed for the time.
Thanks!!

Business Family

2/10

Poor

21 Nov 2025

VALERIE

This hotel was not as the pictures showed online. The hotel was old and run down and not very clean. Very dark in the rooms, the TV had no reception and the breakfast bar was a joke.

Friends_and_family Family

2/10

Poor

17 Nov 2025

Michael

Tv would not work in first room and there was a dirty pair of ladys underware in the room. Went down starts and guy gave us a different room that had no hand soap and tv wouldnt play any station except 3. None of the cable channles would work. There is no phone in the room to contact front deak. This is unacceptable. Want room for free amd late check out

Leisure Partner

2/10

Poor

04 Nov 2025

Vickie

Only options

Partner

8/10

Excellent

01 Nov 2025

Craig

Not enough parking.

Leisure Partner

8/10

Excellent

01 Nov 2025

Benjamin

Clean room

Leisure Friends

8/10

Excellent

23 Oct 2025

LeVita

Staff was excellent got my room immediately. Only issue was remote control issues could not turn on TV.

Leisure Self

8/10

Excellent

23 Oct 2025

LeVita

Parking could’ve been a lot better was no parking had to circle parking lot for 20 minutes in order to find parking spot

Leisure Self

8/10

Excellent

23 Oct 2025

LeVita

Rooms are very clean. Staff is friendly, but could be quicker no towels by the pool but was able to receive towels after 30 minutes.

Leisure Self

2/10

Poor

21 Oct 2025

Keith

The sheets on the VERY old bed were the only clean thing in the room. There was a used bottle under the curtains, electrical tape left in the room, a \"wet\" stain on the cushioned chair, multiple stains in the bathroom on the wall, and dirt/dust/mold on the AC. Would never stay again not suggest staying to anyone

Partner

6/10

Pleasant

19 Oct 2025

Ron

Room was ok. The service is terrible and the breakfast is a joke. They do very little in the way of cleaning the rooms each day. My room was not cleaned and they don't replace anything as far as towels. I don’t recommend this hotel find another hotel and skip this one.

Friends_and_family Friends

6/10

Pleasant

12 Oct 2025

Steve

I wouldn’t stay here again. Breakfast was terrible, we ended up skipping it. The hotel was musty. The staff were a little too friendly and pushy at the same time. Just felt off.

Friends_and_family Family

6/10

Pleasant

10 Oct 2025

Troy

Staff was friendly.. the only positive. And cheap, get what you pay for i guess..convenient.

Friends_and_family Family

8/10

Excellent

04 Oct 2025

Tanja

No parking available when we returned

10/10

Exceptional

01 Oct 2025

Eric J

Great job

2/10

Poor

27 Sep 2025

stacy

The sheets were full of hair - disgusting. I paid way too much for this hotel. Hair on toilet too.

Leisure Partner

2/10

Poor

22 Sep 2025

Alexis

The first room we were in 211 smelled musty, had crusty boogers and other bodily fluids all over the beds and a sewing needle left on the dirty bath room floor. The room they switched us too, 234, was no better. I literally have a picture of a booger on the wall. This motel was disgusting and the staff didn’t have a care in the world for how gross their motel was. Never again would I stay there

Leisure Family_with_children

8/10

Excellent

20 Sep 2025

Neo

Parking is limited and dangerous

Leisure Partner

10/10

Exceptional

18 Sep 2025

Simonte

It was a decent stay

Friends_and_family Family

4/10

Poor

16 Sep 2025

Shelia

Would have never stayed here nothing like the pictures… so old

Leisure Partner

4/10

Poor

07 Sep 2025

Krystle

Our smoke detector was half out of the ceiling, none of our electrical sockets worked except 2. The sheets were dirty, and there was crumbs all over

Leisure Partner

10/10

Exceptional

06 Sep 2025

Alisha

Staff was very friendly and accommodating. Room was clean def will stay again

Leisure Family

8/10

Excellent

06 Sep 2025

Ronald

Met expectations

For the cost, it very much met expectations. We had a little problem connecting to the internet and the desk help didn't know how to fix the problem.

Friends_and_family Family

8/10

Excellent

04 Sep 2025

Thomas

was okay for price. tub was gross old stained. Bathroom floor had hair and dirt on it. Frig did not work. Was only one night so i tolerated it.

Leisure Partner

8/10

Excellent

01 Sep 2025

Verified traveler

Weekend Stay

Staff was super friendly. Hotel is ok, room was clean. Not the best selection of tv channels to watch. Price seemed to be a little high for the hotel, but like I said the staff was super friendly.

Partner

2/10

Poor

31 Aug 2025

catherine

This place is scarily un cared for. Carpeting needs replacing. Our room was not clean. Place smelled of sweat. Furniture was worn out. We did not stay and i want my money back

Leisure Family

6/10

Pleasant

24 Aug 2025

robert

Meh

Not very clean, found a contact lens in the middle of the floor, kinda grossed me out. Hasnt been updated in a long time, and not worth the money it costs to stay.

6/10

Pleasant

22 Aug 2025

Micky

I wish I knew that my ID card was copied. Not cool at all.
I wasn’t told what time is breakfast.
This is a non smoking hotel/ room and it was emphasized several times during my check in, which I was happy with, but upon arriving to the second floor, the smell of cigarettes in the hallway hit me hard.
The toilet bowl was not cleaned and the shampoo was teeny-tiny with only one provided.
Very disappointing based on the reviews

Family

2/10

Poor

22 Aug 2025

David

Horrible hotel!!!!

Entire hotel smelled and the room was so nasty and not clean. The room smelled so bad that i had to ask the front desk for some fabreez. They gave me a spray bottle with saop water. The hotel owner also lets random people keep their vehicles there while flying from the airport. Leaving no room for parking for hotel customers.

Self

6/10

Pleasant

15 Aug 2025

Molly

The airport shuttle was excellent and the price was great! However they desperately need more than one person on the desk. Additionally the heated pool off the lobby gives check-in a fetid atmosphere and there was a weird liquid inside the mini fridge which grossed us out. It was clear that the cleaning staff was not expecting a tip.

Leisure Family

2/10

Poor

13 Aug 2025

Devin

Quite frankly the only thing worth staying here for is the location, if not for that there is nothing going for it. The hotel staff was rude, dismissive, got combative over nothing, avoided my calls, the manager lied over the phone, and the manager himself (in addition to his staff) would hang up on me while I was asking questions. There was one employee who was at least honest and told me that the manager goes out of his way to avoid talking to customers and has been doing that since the employee worked there. Doesn’t end there though. When we arrived, the hallway and elevator stank of something I can’t even name, the sheets, pillows, and duvets were stained and dirty. The majority of our stay there was also a pile trash in the hallway that no one bothered to take care of until our last day there. Honestly, avoid this place. What a terrible experience.

Family

4/10

Poor

10 Aug 2025

Tracy

Dirty, smelly, no parking

2/10

Poor

07 Aug 2025

Verified traveler

I decided to try out a new hotel and chose this one. The room was a king suite with the sofa. I was excited for my stay until I saw the room. It was filthy! Food was all over the bathroom floor, the tub and toilet were nasty. The carpet looked unkept and the bed had hair and lint in it. When I called the manager to switch rooms, he assured me I had the best room since it had a couch and I should stay there. Someone did come to vacuum, however, there was no housekeeping or anything to clean the room. Thankfully, I had cleaning wipes with me and I had to clean the bathroom so that I could use it and sanitize the room. I did cover the sofa with a sheet off the bed because I didn’t trust to sit on it by itself. I feel that the management just wants money from guests and doesn’t care about the comfort or cleanliness of the rooms. My husband was not pleased at all and we decided to never come to stay at this hotel again. I didn’t feel heard or cared for from the manager. If he would have sent housekeeping like he promised, then I would have felt better about the situation. If you choose this hotel, be prepared for a huge disappointment.

Partner

6/10

Pleasant

25 Jul 2025

Traci

Be safe

I have booked two rooms. The first room the door did not lock. You just push it open. Then the next room smelled of pet urine. The third room was okay and we were just tried. The doors to the outside were unsecured you can just walk into this hotel not very safe.
Overall if they fixed these thing it would be a decent place to stay

Friends_and_family Family

10/10

Exceptional

22 Jul 2025

Annia

Property was clean and people were nice

6/10

Pleasant

21 Jul 2025

Jennifer

This property was okay. Clean enough but very convenient location. It’s dog and family friendly. Worked for my needs.

Leisure Self

2/10

Poor

20 Jul 2025

Sarah

place a DUMP

This place is a DUMP. The lamp did not work, it had a short in it, I asked for it to be replaced it was not. grout missing from bathroom tiles, the rest stained very gross. the breakfast was pitiful, the coffee undrinkable, and the doors that lead from outside were not locked. The one was completely missing where to put in the key card, so anyone off the street can enter without going through the lobby. The place was so old that even if they cleaned it is all old and stained and FALLING apart.

Friends_and_family Family

8/10

Excellent

18 Jul 2025

Bernadette

No where to park

Leisure Family_with_children

6/10

Pleasant

17 Jul 2025

Deborah

Room was not stocked well....towels,cups,soap...Sheets had blood stains,Food on the floor....refrigerator not working,lamp not working,tv remote missing battery.Continental Breakfast not stocked.....You get what you pay for!

Leisure Family

4/10

Poor

16 Jul 2025

Jacalyn

the tv was very restricted, we asked for new batteries because the remote did not work, they did give us other batteries and the remote still did not work. it was so warm in the breakfast area and the halls (85 degrees). the room ac did work, but it took hours to get the musty smell out of the room (next morning). i would never go back nor would i recommend this place.

2/10

Poor

15 Jul 2025

Michael

The hotel was dirty.
The room chair was stained awful and we didn’t wanna take our shoes off! We kept a light in worried about roaches.
The ride to the airport was scary. The gentleman driving was kind, but was all over the road.
While we checked in person after person came to desk with issues with their room.
Staff were friendly, but this property needs a big cleaning and update of the property.

Business_and_leisure Partner

2/10

Poor

14 Jul 2025

prashantgouda

Not clear at all and service was below par

Leisure Pet

2/10

Poor

14 Jul 2025

Emma

Dirty, staff was rude rooms were dirty, bathroom disgusting. No air in the lobby and hallways. Stains on the sheets whole place smells. No where to park due to the fact that they rent their parking lot and shuttle people to the airport. I took pictures and will be contacting the corporate office.

Leisure Family_with_children

4/10

Poor

09 Jul 2025

Stephanie

The room didn’t look like it had been cleaned. The bathroom floor was filthy and hairs were around the sink. Ants and other bugs were on the bedroom floor. The bed had stains on it and what looked like crumbs down the back. There was a smell throughout the room.

Leisure Partner

2/10

Poor

08 Jul 2025

Maze

Clean, but they put me down as having checked out instead of the room across the hall from me. I returned to find my sheets on the floor (which I ended up changing for the overworked cleaning staff) and multiple beers missing from my fridge along with finding my suitcase opened with my medicine missing. I reported it the night it happened. Front desk staff was upset and suspected their staff had done it, and was apologetic that the manger wasn't in as he wanted something to be done. I was told the manager would be in the next morning, and when they weren't, the morning front desk employee tried to blame me for their mistake the day before, and then after acknowledging to me that YES they had wrongfully said I was checking out, and YES their staff had opened my room while I was gone, and YES my property was stolen from my room due to their actions, that they were choosing not to help me in any way with the theft that (again) they verbally acknowledged being responsible for.

Business Self

4/10

Poor

07 Jul 2025

Jonathan

The older man who manages/runs this location is not friendly. When I walked in the hotel to check-in, he was with other employees and he said, “Hijra,” a derogatory term for transgender people in India/Pakistan. My room keys continued to not work, forcing me to return to the front desk to get them rekeyed. The TV barely worked, with barely half of the channels on the guide offered. Only my phone would connect to the Wi-Fi, not either of my laptops. The older man would not accept the fact that I have 2 service dogs, and demanded to see paperwork, despite ADA regulations against it. He kept demanding I pay for the service animals until I showed him the regulations and said I would report him to the department of justice. The other employees that cleaned rooms etc were nice and accommodating.

Business_and_leisure Pet

6/10

Pleasant

06 Jul 2025

Gloria

They did not have any local television station so I could just check weather in the area.

Business_and_leisure Self

2/10

Poor

06 Jul 2025

Zachariah

Dirty pool and poor maintenance

Leisure Family_with_children

6/10

Pleasant

06 Jul 2025

John

Electrical issues, lost cover plate screw, posed safety issues for guests with childern or inquisitive adults with no common sense by allowing access to wirring. Reported to desk for maintenance.

Leisure Partner

10/10

Exceptional

05 Jul 2025

Verified traveler

Great place to stay with my family close by.

Some channels in the TV have weak or no signal; however, the hotel looks great. It is near my brother and my sister-in-law's place. They used to work here.

Self

2/10

Poor

01 Jul 2025

Caleb

Absolutely avoid. Smelled funny, shower head sprayed out from all the places it wasn’t supposed to, in room coffee maker didn’t work.

Leisure Family

2/10

Poor

28 Jun 2025

Joel

Bed bug found