Germany
, Hamburg 
Ghezala
My recent stay at this hotel was a complete nightmare. Upon arrival, we were met with a foul odor in the room, severely uncomfortable beds, and a total lack of basic amenities like soap, cups, or drinking water.
The experience turned dangerous when my daughter and I both became ill within an hour of occupying the room, eventually requiring me to seek urgent medical attention at a hospital the following day.
When I explained these serious health issues to the owner, I was met with complete indifference. Despite the clear health hazard, the owner refused to issue a refund, hiding behind rigid "policy." Consequently, I was forced to pay for a second hotel, alongside unexpected, substantial costs for medical fees and medication in a foreign country.
The lack of hygiene is appalling, but the owner's lack of humanity is even worse. I strongly advise travelers to avoid this establishment for their own safety and peace of mind.
The experience turned dangerous when my daughter and I both became ill within an hour of occupying the room, eventually requiring me to seek urgent medical attention at a hospital the following day.
When I explained these serious health issues to the owner, I was met with complete indifference. Despite the clear health hazard, the owner refused to issue a refund, hiding behind rigid "policy." Consequently, I was forced to pay for a second hotel, alongside unexpected, substantial costs for medical fees and medication in a foreign country.
The lack of hygiene is appalling, but the owner's lack of humanity is even worse. I strongly advise travelers to avoid this establishment for their own safety and peace of mind.
