Name: Msb Rooftop Pool City Center
Address: Carrer De Roger De Flor, 70, Barcelona, ES

2/10

Poor

19 Jul 2024

Imelda

We stayed at this rental apartment and were very disappointed. The apartments were not as clean as advertised, with dusty furniture and unsanitized bathrooms.
Major issues included:
No hot water in both showers.
Supplies: We rented two units to accommodate 8 people each, but the provided shampoo, conditioner, and toilet paper were insufficient for even one person for the length of our stay. We paid for 8 people per apartment, and it was advertised that these essentials would be provided.
Towels: The towels had stains and did not appear sanitized, so we had to wash them ourselves.
Electrical Issues: Both apartments had exposed electrical lighting that we covered with cloths. There were no fixtures.
The Wi-Fi was weak and unreliable, making it difficult to work. The furniture was outdated and in poor condition, and the bed was uncomfortable with an old, lumpy mattress.
Additionally, we were also falsely accused of causing a noise disturbance before we had even checked in. We received a call on Thursday night while we were still in Madrid, despite not being scheduled to check in until Saturday. The calls persisted and it has been reported in other reviews as a fraud used to avoid refunding us the security deposit per apartment.
Our stay was unsatisfactory, and lack of response to these issues is disappointing. Improvements are urgently needed to ensure future guests have a better experience.

Business_and_leisure Family

6/10

Pleasant

04 Aug 2019

Verified traveler

There was only 1 roll of toilet paper. The key card never worked to access the pool. People left garbage bags in the lift. Having to get the key cards that we’re an hour away from the apartment was challenging as well.

Leisure Family

4/10

Poor

02 Jul 2019

Jennifer

Not impressed.

We really didn’t appreciate having to go so far out of our way to get the keys to the place. In addition, the pictures that are used to advertise did not match the reality. We stayed in a below ground studio with oily a lightwell. It was depressing. We were told repeatedly how quiet we needed to be so that we could respect the neighbors yet our neighbors were horrifically loud at the earliest and latest of hours. Sound really does travel in this place.

Family

2/10

Poor

06 Dec 2018

Verified traveler

TERRIBLE EXPERIENCE!!!!!!

Everything has been wrong from beginning to end.

First those people have no sense of customer service whatsoever.
They are properly rude to customers.

Something you need to know before booking:

- they will charge you upon arrival a £90 fee (not refundable) for the property cleaning!
But NO cleaning is dome during your stay and the cleaning done before was poor.
So i guess we pay for not much.
Oh WAIT! In their horrible contract they foece you to sign upon arrival it states you cant do anything in the flat BUT must clean the flat when leaving, cannot leave dishes...
EXCUSE ME???
what were rhose £90 for then???
Apart from hearing in the morning extremely loud cleaners who dont let people sleep?!

- they force you to pay a £300 deposit (refundable) upon arrival.
I had to beg them many time for TWO weeks to get the refund back.

So many people complain on this agency / flat and they do mot care at all.

OH WAIT even better!!! They will not be there upon arrival to give you the keys! No no!
They ask you to go to north Barcelona to collect the keys!
20 euros by taxi!

So the flat...... 2nd floor below ground. No comment.
No window apart from a patio with almost no light at all.
Leak in the flat as it rained.
Only 2 toilet paper rolls when this flat was meant to have the capacity of 5 people.
A kitchen with no plugs for the coffee machine ahah
No plates.

So yes terrible experience.

Friends_and_family Partner

8/10

Excellent

03 Mar 2018

Guy

Great location, pleasant apartment.

Great location and pleasant 3 bed apartment. Note that there are additional cleaning costs for the apartments and you have to go to a remote office to pick up the keys.
Overall we really enjoyed the stay.

Family

6/10

Pleasant

10 Nov 2017

Verified traveler

The only good thing about this place is that is was close to everything but the condition of the apartment were really disappointed as I was not feeling safe because some opened the front door and god knows who was that person and the place wasn’t really clean and not many facilities

4/10

Poor

14 Sep 2017

Verified traveler

The size of the apartment and location was great however, bed was very uncomfortable and the cleanliness was not up to par.

Family

2/10

Poor

13 Sep 2017

Faisal

100% TERRIBLE EXPERIENCE

Terrible staff at customer service. the area to check in is 5 miles away... 90 Euro additional cleaning cost for one night stay! Rude staff, very slow at responding to queries. Unhelpful and useless.

Family

10/10

Exceptional

29 Apr 2017

Angel

Great Stay

I absolutely fell in love with this place. The staff was friendly, and the location was perfect! I wish i couldve stayed there forever!

Family

6/10

Pleasant

11 Jul 2026

Thomas

Vi kunne ikke komme ind dag vi ankom, så vi måtte vente noget tid.
Værelset var ok, men der var meget larm og kun 3 ud af 6 lamper virkede.
Pool området oven på var meget slidt
Men lejligheden lå ok afsted til det hele

Friends_and_family Family

4/10

Poor

07 Dec 2024

Seung Hun

I won't never recommand this APT.

Do not use rhis APT .... 1. Bed is so bad which Bed's leg felling down and i fell downed in the middle of sleep.
2. Unkind service, 3. So difficult check-in, 4. Check-in service has a bug...4. No service once checked-in. 5. When call, hang up.... Never recommend this APT.

Friends_and_family Family

4/10

Poor

25 Aug 2024

fabien

The building and the apartment we rent were not maintained and unfit for tourism accomodation:
1°) on our arrival, the elevator was out of order. We had to walk 3 stairs with many heavy luggages.
2°) the floors everywhere in the apartment were in pretty bad condition
3°) the bath towels were stained
4°) some kitchen ustensils were unusable because very dirty.
5°) the washing machine was dysfunctional and required the intervention of a maintenance guy to allow me to get back my clothes that were stuck in it. The maintenance guy acknowledged that the washing machine was good to dump! This nice episode delayed my journey by 3 hours (I was lucky, no plane to catch!)
6°) there was an oversized table in the hall blocking the entrance of the bathroom, of no use at all, as if i the apartment was a storage place !!!
7°) certain closet doors were wedged and it was difficult to open them
8°) the swimming pool area was dangerous and dirty. The pool stairs were made of wood boards not fixed together. The wood floor was broken in certain places. The access ramp to the swimming pool was not fixed on the floor and falls when used !!! One of my children almost fell and hurt himself.
9°) the common parts of the building were dirty and there was a horrible smell in the hallway.
Given the above, it is fait to say that the photos published by the owner of this apartment on Expedia are misleading.
Finally, the owner's staff never answered any emails.
Conclusion: this place is to be avoided.

Leisure Family

2/10

Poor

09 Jan 2024

FIOWOLI

ES UNA HORRIBLE EXPERIENCIA HABER ELEGIDO ESTA EMPRESA MSB Rooftop Pool City Center. TAMPOCO UNA BUENA EXPERIENCIA HABER HECHO LA RESERVA CON EXPEDIA. MSB Rooftop Pool City Center NO NOS QUIERE DEVOLVER LOS 400 EUROS DE FIANZA PORQUE DICE QUE HA HABIDO RUIDO. Y ES MENTIRA. ES UNA FAMILIA QUE SE ALOJÓ ALLI Y NO ERAN JOVENES QUE HACIAN RUIDOS. PERO VOY LUCHAR PARA ME DEVUELVE LA FIANZA. ES DAVID CONTRA GOLIATH. NO LE ACONSEJÓ A NADIE. HAY DE DENUNCIAR ESTO. SI NOS CALLAMOS NOS SEGUIRA RABANDO.

Leisure

4/10

Poor

23 Aug 2023

FRANCOISE

Etat de l appartement vetuste
Portes qui frottent au sol
Congelateur non degivre impossible de l ouvrir
Le refrigerateur ne fait pas assez de froid
Robinet de la cuisine defectueux
Joints de la salle de bain moissis
Loue pour 8 personnes pas assez de vaisselle manque de couvertures
Eau de la piscine verte pas de filtrage
Reclamation faite au bureau ce quoi on me repond <> aucune action
Pour moi c est un piege a touristes il encaisse la location c est la seule chose qui compte pour eux.

Leisure Family

8/10

Excellent

22 Jul 2022

Lars

Nice private appartment near Arc Triomph

Very nice location near Arc Triomph.

The appartment had a decent size.

The appartment and pool need refurbishment

Friends_and_family Family

4/10

Poor

11 Jul 2022

Lars

Ok, og alligevel ikke ok

Ligger centralt, og ok med en meget LILLE pool på taget. Meget lyt og ingen vinduer i de nederste etager

Friends_and_family Family

4/10

Poor

22 Nov 2019

Rodrigo L

Você não precisa disso./ You deserve better

Não me devolveram o depósito de caução, 300 euros!! até agora. Já passou o dobro do prazo estipulado, de 3 a 4 dias. Não deram nenhuma previsão. O apartamento tem paredes de papel, dava para ouvir o ronco do vizinho como se fosse dentro do apartamento. Fora o choro dos bebês, as risadas dos bêbados, as descargas, e tudo o mais. O lenço estava sujo!! Com cabelos, inclusive. Como podem alugar um lugar sem lavar os lençóis!!! Eu tentei desmarcar quando me disseram que era um porão, porque é um porão sem luz, e o hoteis.com não me ajudou! Não recomendo nem a hotels.com nem o MySpace. Caro pelo que oferece. Inconfiável. Não cumprem o que prometem.

They did not return me the security deposit, 300 euros !! yet. It has already doubled the stipulated deadline of 3 to 4 days. They gave no prediction. The apartment has paper walls, you could hear the neighbor's snoring as if it were inside the apartment. You hear the crying babies, the drunks's laughter, the flushings, and everything. The sheets was dirty !! With hair, inclusive. How can you rent a place without washing the sheets !!! I tried to uncheck when I was told it was a basement, because it's a basement without light, and hotels.com didn't help me! I highly don't recommend neither hotels.com nor MySpace. Expesive for what it offers. Unreliable. Not delivering what they promise.

Business

6/10

Pleasant

12 Oct 2019

Timo

Rooftop

Sijainti oli hyva ja huone siisti. Naapurien äänet kantautuu vähän liian hyvin.

Friends_and_family Family

4/10

Poor

02 Oct 2019

Lourdes

Hay que leer detenidamente las prestaciones antes de contratar, ya que hay que pagar una fianza y los costes de limpieza. Inaceptable el no poder hacer el checking donde estan los apartamentos. Supone un coste adicional de transporte.

Partner

2/10

Poor

08 Sep 2019

Verified traveler

WORST EXPERIENCE EVER - DON'T BOOK IT!

This is THE WORST experience ever. At arrival we didn't get our two apartments that we had booked and paid for in advance. The staff was rude, they wanted more money, and laughed when we first of all said that we had booked two apartments with balcony and windows. The one apartment they wanted to place us in was located two floors under ground, smelled mold, and had no windows. The so called apartment that was showed has no resemblance with what was on hoels.coms web page. We hear from the staff when talking to his manager that there is always a problem with this apartment. We couldn't stay and was forced to find another hotel in the middle of the night. The MSB Rooftop and its owner is a fraud. As we've seen in other reviews, the MSB rooftop, always come with lame excuses and answers, but how do you explain when the staff admits there is always a problem with these units and the smell of mold?

Friends

4/10

Poor

30 Aug 2019

Verified traveler

Le logement était situé au sous-sol (-1) d'un immeuble.
Les appartements sont loués par des groupes de jeunes (comme nous), il n'est donc pas conseillé pour des familles ou des couples (du moins à la haute saison). A cause du bruit en pleine nuit principalement.

Les points positifs:
* Bien situé dans Barcelone (30 min de marche jusqu'à la plage)
* Logement propre
* Belle terrasse en haut de l'immeuble
* Petite superette en bas de l'immeuble.
* Douche agréable: eau chaude et bon débit

Les points négatifs:
* Devoir aller chercher les clés au bout de la ville
* Aucune finition dans le logement (fils électriques au plafond, porte mal montée, porte-serviettes inutilisable)
* Logement situé au -1. Donc pas de fenêtre, simplement un puit de lumière. Impossible de faire sécher ses serviettes ou son linge.
* Eau de la piscine très sale, eau trouble avec une odeur infâme. On s'est baigné 2 fois et nos maillots de bain avaient une odeur persistante et ignoble.

En conclusion: logement bien placé et pratique si ce n'est que pour dormir et prendre sa douche. Pour le reste, n'espérez pas grand chose.

Leisure Friends

2/10

Poor

29 Aug 2019

Laureen

A fuir

Au préalable il faut recuperer les clefs a l'autre bout de la ville. Laisser une caution de 300€ qu ils restituent 7j apres votre depart (mais il faut insister....)
Les murs sont fins comme du papier, les finitions très mediocres.
La piscine salle (megots de cigarettes) et mal entretenue( carreaux manquants)

Family

2/10

Poor

13 Aug 2019

Madjid

Fuyez !!!

Lisez bien les petites lignes les clés sont à récupérer a l’autre bout de la ville la terrasse a tout les moteurs de clim de l’immeuble la piscine très petite et sale caution de 150€ encaissé j’at Qu’on me rembourse encore

Family

2/10

Poor

02 Aug 2019

Pak Ho Leo

There is € 90 cleaning fee

Please don’t come here. The extra fee is not specified clearly. And the check-in is complicated which we cannot check in at the apartment which did not stated in the email sent. We need to go to their office for check-in which is very far away from the apartment. And there is no blanket for the whole house which is unacceptable. If you can find another place, don’t come here!!!

Friends

4/10

Poor

14 Jul 2019

Ulrich

Fin oase på rooftop / lidt små værelser

I forhold til de billeder man ser, bliver man snydt / skuffet i forhold til str. På værelser. Værelserne er simpelthen for små til at der kan sove 2 personer,
Til gengæld er det en rigtig fin lille oase på taget “ rooftop “ med en lille fin pool.
Lejligheden trænger til en opgradering stikkontakter trænger til at blive skiftet. Det er lidt slidt.
Lejligheden ligger rigtig fint i forhold til strand og by, så det er perfekt.
Være opmærksom på at man skal hente nøglen 20 min. Væk. ( my spare )

Family

2/10

Poor

22 Jun 2019

Verified traveler

Robbed here!!

This is a ambush. Called the police!
It is not a hotel. No keys. Nobody to help. RUN AWAY!!!

Family

2/10

Poor

06 May 2019

Oscar

Pésima experiencia

La peor experiencia de la vida, es una estafa, el apartamento, literalmente es un parqueadero adecuado. Para reclamar la llave hay que atravesar la ciudad y la atención es pésima. Además cobran 90 euros por limpiar unas paredes que están en concreto mal acabado, y un lugar desagradable; no hay implementos de aseo y no ofrece ningún confort
Es un lugar que no recomendaría a nadie, además hay que dejar un depósito de 300 euros

Family

2/10

Poor

01 May 2019

Paolop78

L'inizio della nostra vacanza é stata fortemente segnata dalla assoluta incoerenza delle foto di presentazione dell'appartamento: non si intuiva che fosse in uno scantinato (piano -2) senza finestre e con rumori molesti. Le ciliegine sulla torta sono state la colonia di formiche in cucina, lo sporco dappertutto (alla faccia dei 90 euro richiesti per la pulizia...), Il bagno in condizioni da terzo mondo e la porta che non si chiudeva. Dopo un ora di rimostranze l'emissario dell'agenzia ci ha accompagnato in un appartamento più decoroso

Leisure Family

4/10

Poor

28 Apr 2019

Verified traveler

Loft is not a cellar, but an attic or a place converted from previously industrial space. This was a cellar with no window and so thin walls that conversation of the neighbors was as if they were sitting next to us - and they were not quiet.
The TV was installed in the way that it was impossible to watch it (on a wall next to the cupboard), but anyway - there were almost no programs working so no lost. And in all the apparent things were installed as if they had no screwdriver - toilet paper holder stayed in hand if u touched and towel hanger fell of when someone put the towel on it.
Not really what one expected when booking a “loft” in the city center!!

Leisure Family

8/10

Excellent

29 Mar 2019

Verified traveler

Barcelona

O quarto estava muito novo, tudo limpo, mas falta algumas coisas no projeto. Não tem uma tomada para fazer café na bancada da cozinha, não tinha onde colocar sabonete no banheiro

Partner

2/10

Poor

23 Mar 2019

Verified traveler

Every bad reviews is real!
I booked for a rooftop and i had a -2 room, without terrace like the photos, without the right cleaning ( 90€!!!! ) and with 0 support from the reception ( located in anorher place, unbelievable! ).
A real fraud, don’t book this place, with the same price you can book a 4 stars hotel next the sea.

Leisure Partner

8/10

Excellent

18 Mar 2019

JIHOON

장단점

근처에 개선문과 공원이 있어 쉬기에는 적당합니다.
단점은 체크인장소와 숙박시설간의 거리가 조금 있습니다.

2/10

Poor

16 Mar 2019

Mohamed

Comment gâcher son séjours

Que fut ma surprise en entrant dans cette cave étroite avec vue chez le voisin du dessous. Ajouter à sa des frais supplémentaires noté en minuscule dans les conditions de vente. Je déconseille cet établissement qui n’offre aucun service ou même l’eau chaude est limitée pour un prix 375€ les 2 nuits pour 3 cela m’aur Coûter le même prix en hôtel même moins pour un meilleur service

Friends

2/10

Poor

23 Feb 2019

Youssef

Ame no me gusto para nada porque es una estafa

6/10

Pleasant

24 Feb 2018

Jens

Overpriced and noisy with poor service

Location was great. To pick up keys you have to go by taxi 20 minutes from apartment - bad. Cool interior, but the windows (floor to ceiling) in living/bedroom has absolutely no sound isolation, and it is practically impossible to sleep during night hours due to traffic and partying people - and glass recyclers... Not OK. Fridge was broken and despite two reninders it never got fixed over the 4 days we stayed there. No refund or price reduction given. Overpriced for what you get.

Family

8/10

Excellent

28 Jan 2018

Verified traveler

Perto do metrô, quarto espaçoso e limpo, ótima localização

6/10

Pleasant

20 Nov 2017

Anna

Lägenhet i två plan. Bottenvåningen hade stor terrass. (Varning för er med småbarn!! Fanns ett glapp mellan vägg och räcke där ett barn lätt skulle kunna gå in och falla ner i det öppna hålet ner till -2.)
Rätt smutsig och trasig lägenhet.. Dörrar till skåp och lådor var knappt öppningsbara.
Incheckningen gick smidigt men det ligger rätt långt bort. Taxi till lägenheten kostade ca 15 Euro.
Det bästa med denna lägenhet är helt klart läget!
Tunnelbanan ligger ca 100 meter från dörren.

Family

4/10

Poor

15 Nov 2017

Yassin

My Space Barcelona Rooftop très chère et décevant

Bonjour,
J'ai passé 6 jours au My Space Barcelona.

C'était annoncé mais déjà il faut aller chercher les clés enfin plutôt les cartes magnétique à l'autre bout de Barcelone avec les enfants et les bagages pas tip top.

A l'agence, on nous demande de payer :
- 90 E pour le ménage qui est extrêmement chère et dans le contrat il est stipulé si vous laissez trop crade, il vous sera prix sur votre caution un complément !!
- pour la taxe de séjour 2,48 E par adulte et par jour pour
- 300 euros de cautions qui est encaissé de suite

Pour le paiement du ménage et la taxe de séjour, l'agence préfère être payer en espèce...

Arrivé sur à l'apparthotel, immeuble qui comporte d'autres apparthotel, j'ai un duplex au RDC de prime abord correct mais en regardant dans les détails coté ménage ce n'est pas trop cela.
Les lits sont inconfortables et toute les nuits dans le lit j'avais l'impression de me faire piquer mais je voyais pas grand chose peut-être bien des puces d'eau...

Le fait d être au RDC, on entend tout les allés venus des autres touristes.

La piscine sur le tout est très petite elle sert juste à se tremper les pieds, de taille d'un jaccuzi., utilisable de 10h à 20h....

Le soucis c'est qu' après 2 semaines l'agence ne m'a toujours pas reversé ma CAUTION alors que je les ai appelé 2 fois et qu'il m'a été dit que le transfert était effectué.

Toujours pas de caution, agence pas sérieuse donc je ne vous recommande pas !

8/10

Excellent

06 Nov 2017

Åsa

Trivsam lägenhet

Fräsch och trivsam lägenhet med bra planlösning och centralt läge. Tyvärr lite för hårda sängar för vår smak och dåligt skyltat vid entrén så inte helt lätt att hitta rätt. Nackdel att man var tvungen att hämta nyckeln på ett annat ställe i stan, men det funkade rätt smidigt ändå.

Family

8/10

Excellent

14 Oct 2017

Verified traveler

Lejligheden ligger tæt på centrum, det var rigtig nemt og hurtigt at gå til Rambla'en ... lejligheden var fin men noget slidt ... poolen på taget var også renlig slidt ... vi havde en ret kraftig stank fra toilettet under hele opholdet ... men ellers fint ... man skal lige ligge rengøring, skatter og fee hvis man tjekker ind efter 20.00 oven i prisen .. vi måtte betale 1500 ekstra ..

Family

6/10

Pleasant

28 Aug 2017

Stine

En fin leilighet, men basseng området var ubrukelig! Veldig skittent vann, 4 solstoler til 6 leiligheter , i tillegg var de gjennomvåte! Fikk heller ikke tak i personalet når vi ønsket late check out!

Family