Name: Springhill Suites Cincinnati North / Forest Park
Address: 12001 Chase Plz, Cincinnati, 45240, US

8/10

Excellent

09 Jul 2026

Christina

Clean room and all, staff was excellent my only complaint was the pool was a little run down, but chipped paint didn’t bother us, we had a great time, kfc and Taco Bell and Cracker Barrel were all easy walking distance. It was about 30 minutes from the great American ballpark and also Same from the Cincinnati museum if history, we visited both and this hotel worked way better than I he hustle and bustle of being right in town. Dollar tree and gas station right across the way also.

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Randy

Everything was excellent!

Self

2/10

Poor

08 Jul 2026

Carolyn

The hotel was not in good repair and it was not well-mantained in terms of cleanliness. The staff was very nice but we left after one night because it felt really gross.

8/10

Excellent

08 Jul 2026

Michael

Tammy, at the front desk was kind and helpful. She was very pleasant upon every entrance/exit.

Breakfast wasn't great. We tried it both mornings, ended up buying something on the road. What was available did not taste good.

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Lisa

Facility was clean and all amenities were quality and in good order. Staff was respectful and polite.

Family

10/10

Exceptional

06 Jul 2026

Artrell

.

6/10

Pleasant

04 Jul 2026

Chad

567

4/10

Poor

27 Jun 2026

Stephanie

Caution! Hotels.com has images and ratings from at least two different properties mixed up/combined. It seems the images of the lobby and rooms are from the Springhill Suites downtown, not the one up North. The Chase Plaza Blvd location is NOT clean, not well maintained and not 4+ star rated.
We are not fancy people and are easily pleased, but this was gross considering price (also charged more than reservation price!). The hallway floors were stained and unvacuumed, the room floors stained and sticky. I walk around barefoot all the time, but wouldn't on this carpet. We had a dead spider and literal dirt on our beds. The lamp shade had various mystery goo/splatters. Counter surfaces did not look clean.
The positive reviews about the breakfast seem to refer to the other location b/c this breakfast was not terrible, but definitely low budget. And on top of all that, it took us 30 mins to get checked in. We were only staying one night, short trip, so I did not want to waste our time complaining or finding a different hotel.
Great \"party\" location if that's what you're looking for - plenty of drinking and socializing. I suspect that's the trade off: they let you do what you want, you accept it's dirty and poorly maintained.

Friends_and_family Family

8/10

Excellent

21 Jun 2026

Clavery

Overall good experience

Family

4/10

Poor

19 Jun 2026

Melissa

Check in was ok, friendly staff. The property was in disrepair, the landscaping was overgrown and unsightly. The elevators were gross, dirty and unkept. The room was musty and hot. This appeared to be a king room that they poorly converted to a double. No headboard for one of the beds, urine stain on mattress pad. They shoved a desk against one of the beds and you couldn’t exit the bed on that side at all. The bathroom had mold growing on the ceiling.
The continental breakfast was unappealing. Would not recommend and will not return.

Friends

10/10

Exceptional

09 Jun 2026

Joanne

Great breakfast, very pretty ro9m, bed was tha' best.. ever, close tobEverything!!!

Self

2/10

Poor

07 Jun 2026

Christopher

Horrible experience. TV didn't work. Service at check in wasn't very pleasant. We booked a double queen and the room felt extremely crammed. We had to leave about 20 minutes before the breakfast started and politely asked if they could unlock the fridge so we could have a milk or yogurt but the woman at the counter denied us and seemed annoyed by our request. Save your money and go elsewhere.

Family_with_children

8/10

Excellent

05 Jun 2026

Brandon

Not a bad hotel but seems like it needs some remodeling work. Maybe add black out curtains bc the light outside was still beaming in the room even with curtains closed.

Self

10/10

Exceptional

30 May 2026

Jessica

It was a very nice stay

8/10

Excellent

25 May 2026

Heather

The hotel staff was very friendly and helpful. Only complaint was hallways and rooms smelled like a wet dog. It was a very rainy and humid weekend, so that could have caused it.

10/10

Exceptional

24 May 2026

Paulette

The room was cleaned and we'll maintained.

Family

10/10

Exceptional

24 May 2026

Carmen

Great location for everything we needed to do in Cincy.

Friends

6/10

Pleasant

17 May 2026

Sacha

Beds were comfy but the room seemed somewhat in disrepair as did the property. Very loud highway noise and loud a/c in room. Coffee is good. Not worth what we paid for sure.

Family

8/10

Excellent

11 May 2026

Hattie

There are no snacks available to purchase. The Market wS almost empty.

Partner

8/10

Excellent

10 May 2026

Keri

Breakfast was good. Bed was clean. Carpet, closet, and couch needed vacuumed. Toilet seat needed replaced. No fan in bathroom- causing mildew to corners of ceiling.

10/10

Exceptional

03 May 2026

Brian

Check in and check out were simple. Spacious room and bathroom.
Breakfast the first day was disappointing there was not an ample supply for everyone.

Family_with_children

4/10

Poor

03 May 2026

Cheri

We stayed 3 nights. Everything was adequate except they never cleaned our room.

Partner

6/10

Pleasant

28 Apr 2026

germain

The hotel is not well maintained. They need to pay attention to details by cleaning corners and touching up paint on edges. My room was not cleaned well. For instance, the ottoman had a wood tray on top of it, and both the tray and ottoman were not cleaned properly. The worst thing I encountered was that the extra pillow that was in a plastic bag with a blanket was heavily soiled. If housekeeping had examined it, the person would have easily noticed that it was soiled. It makes me wonder how often they clean the rooms. Finally, no one came to the room in two days to check to see if we needed replacement towels. We had to go to the front desk to request new towels. When housekeeping did come that day, they only left us one face towel. Really?!

Partner

2/10

Poor

12 Apr 2026

Michael

I booked and paid for 2 queen beds and arrived at 315p, right at check in and was told the reservation was for a king, upon showing my confirmation email thru Expedia, the front desk person never checked to validate it. Gave me a king which wasn’t what I paid for and never once apologized, instead became argumentative saying they were booked a month plus out like I didn’t book a room. I will never stay here again. Need to train staff on how to say I’m sorry for the inconvenience.

6/10

Pleasant

25 Mar 2026

Jimmy

This hotel is okay. There are not many breakfast choices. Our toilet’s water pressure could’ve worked better.

Family

2/10

Poor

20 Mar 2026

EDWARD

My family had to sleep ALL NIGHT with the light on as the front desk said there was a malfunction with it. The manager on duty said he was going to adjust the price of the room and that is yet to happen!

8/10

Excellent

16 Mar 2026

Carly

We were there less than 12 hours, but it was clean, comfortable, and plenty of space. The only feedback is that in a suite that could hold 4 people, there is no fan in the bathroom and all the mirrors are inside the bathroom. So it would be hard for numerous people to get ready at once.

Family_with_children

10/10

Exceptional

13 Mar 2026

Tyler M

Love it here

10/10

Exceptional

08 Mar 2026

Brittany

Also enjoy my stay.

Self

10/10

Exceptional

06 Mar 2026

laquisha

Clean rooms

Family

8/10

Excellent

02 Mar 2026

Elaine

Booked two rooms. Arrived just after 4pm and was advised it would be another hour before the rooms were ready. A teen baseball team was staying at the hotel and there were groups of boys running in the corridor for several hours. I spoke to the desk and the kids but it didn’t stop until almost 11pm.

Family_with_children

2/10

Poor

04 Feb 2026

Colin

Was sick and would not reimburse

10/10

Exceptional

02 Feb 2026

Jessica

Room was clean. No issues. Service and breakfast was great!

Business

10/10

Exceptional

24 Jan 2026

Sam

Just fine clean

Friends_and_family Family

8/10

Excellent

01 Jan 2026

Nina

When we checked in the hotel system was down, even though we pre-checked in online. We had to check in the old-school way on paper application,, but with the excellent customer service, it was taken care of promptly. After filling out the paper application, we were walked up to our hotel room. We received our keys shortly after. The room was clean the, heating system in the room we could never get set to a comfortable temperature and a puddle of condensation / water was on top of the heating cooling system.

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

Secoya

The room was excellent. The bathroom was magnificent

Self

10/10

Exceptional

01 Jan 2026

Valarie

Thank you

10/10

Exceptional

29 Dec 2025

Boris

Everything was good

8/10

Excellent

29 Dec 2025

John

Great friendly staff, breakfast was amazing. Only complaint is the drapes do not block the huge spotlights over the parking spaces

Leisure Partner

8/10

Excellent

20 Dec 2025

Lloyd

Friendly staff that welcolmed us and offered any assistance we needed. Very clean & comfortable room. The breakfast area had a nice ambiance &
the food was good. eas

Partner

10/10

Exceptional

17 Dec 2025

Deb

The room was amazing. Super clean. One bathing room and one bathroom. The desk was a great size, bedding clean and fresh and beds comfortable. We missed breakfast sleeping in. Staff was super welcoming! Location was great just of of the interstate.

8/10

Excellent

09 Dec 2025

Gregory

Great room.

Business

10/10

Exceptional

17 Nov 2025

Jenna

Everything was wonderful. Clean room with plenty of room, staff was nice, and breakfast was good. I hadnt stayed at a springhill before but now it will be on my list for top choices when I travel.

Friends_and_family Family

10/10

Exceptional

16 Nov 2025

Amanda

Check in was fast, staff was friendly and courteous, my room was clean and breakfast is was great!!!!!

10/10

Exceptional

09 Nov 2025

Lindsay

The room was very clean, the check-in process was very easy and quick. Breakfast was okay, not great but definitely okay. We would definitely return.

Friends_and_family Family

8/10

Excellent

05 Nov 2025

Shelly

My husband and I had a really nice stay, the only complaint we have is that the tv chose not to work as in go past 1 channel, lol until we were about to leave the next day and all of a sudden all the channels were there. The layout of our room was homey and clean, as was the rest of the motel, good breakfast also!

8/10

Excellent

22 Oct 2025

Janean

It was nice.. the breakfast could’ve been better.

Leisure Family_with_children

8/10

Excellent

09 Oct 2025

Laura

Breakfast was good. The bed was very comfortable and I slept well. I really liked the room.

Self

10/10

Exceptional

25 Sep 2025

VALERIE

The only improvement this hotel could have would be to have a hot tub! I usually try to pick hotels with hot tubs.

The room was laid out very nice. Super comfortable! And the breakfast lady was so friendly!

Business

10/10

Exceptional

31 Aug 2025

Aaron

Went to awesome local grocery(Jungle Jim’s) a must. Great location and very courteous staff

Leisure Family

10/10

Exceptional

31 Aug 2025

Verified traveler

Clean hotel right off of the Interstate. Good for a quick stay after King’s Island.

10/10

Exceptional

27 Aug 2025

Angela

Friendly staff , great rooms!

Family

8/10

Excellent

17 Aug 2025

Matt

Was convenient for where we had wanted to be late the day before, or early the next day.
The building was showing signs of wear. Whoever thought squeezing a scond bed into the room (519) was a good idea should be shown what is left after you do so: too much furniture, no room to get around or even relax on the furniture that is there.

Leisure Partner

8/10

Excellent

10 Aug 2025

Sheratta

The room was nice. The pics on site shows a different set-up of the room. Thought the wall would be there between the sofa bed and bed, so my uncle would have “some” privacy from my mom. It worked out and everything was fine. No biggie!

Leisure Family_with_children

8/10

Excellent

06 Aug 2025

Arthur

Basic lodging

Staff was friendly and helpful. Room was clean. Only complaint is that the lighting in the sitting area was too dim.

Partner

6/10

Pleasant

03 Aug 2025

Anthony

Pullout bed was dirty, food crumbs on comforter.

Leisure Family

6/10

Pleasant

01 Aug 2025

vernita

Hotel is pretty pricey for the rooms being just ok, the ceiling look like it had water damage. It just wasn’t the tightest room it is just ok nothing special

Business Partner

10/10

Exceptional

28 Jul 2025

Kathy

Family reunion hotel when we in Cincinnati

Every year we stay there for our family reunion in Cincinnati. The kids love the pool and they always make us feel at home.

Friends_and_family Family

8/10

Excellent

27 Jul 2025

Latoya

Nice stay

Partner

4/10

Poor

28 Jun 2025

Candace

Would not stay here again.

Friends

8/10

Excellent

07 Jun 2025

David

Good Place. Exactly as expected.

Leisure Family

10/10

Exceptional

06 Jun 2025

Stephanie

It was amazing. Was in town for my sons wedding

Friends_and_family Family

10/10

Exceptional

05 Jun 2025

Mariely

Everything great

8/10

Excellent

02 Jun 2025

Tereshia

The hotel staff was kind and accommodating. The breakfast could've been better

Friends_and_family Family

10/10

Exceptional

01 Jun 2025

Harper

Staff was friendly and room was clean and comfortable. What more could you ask for?

10/10

Exceptional

01 Jun 2025

Nanette

If I come for another vist I will stay there.

Leisure Family

2/10

Poor

22 May 2025

Terrell

The property was fine.
They charged me again for the hotel room for which I had already paid
I’m currently disputing the charges.
Paid 1/7/25
Charge again 5/17/25
$280.04 plus a $50 pending charge

10/10

Exceptional

20 May 2025

Pamela

Clean, quiet and convenient!

Leisure Family

10/10

Exceptional

12 May 2025

Sean

In town for a JO volleyball tournament. Very helpful staff that accommodated every need. Buffet breakfast each morning was high quality and the serving area/dining room was clean. Pull out bed for sleeping a 5th person in our family was a great additional benefit. Rooms were clean, climate controlled, and could be kept very dark for sleeping. Mattresses were comfortable and showers worked well. Would definitely stay there again.

Friends_and_family Family

10/10

Exceptional

11 May 2025

Marcie

Convenient

6/10

Pleasant

04 May 2025

Tracy

Not the best

It was ok, the front desk service when we first arrived was not great. They just sat there didn't say much. Breakfast was not good.

Friends_and_family Family

10/10

Exceptional

02 May 2025

Donté

It was nice thank you

Leisure Self

10/10

Exceptional

12 Apr 2025

Stuart

Cracker Barrel was delicious

10/10

Exceptional

09 Apr 2025

Lakeya

N/A

10/10

Exceptional

08 Apr 2025

Billie

Nice place.

Was only there overnight. But the room was nice and clean.

The staff was not the friendliest. Did say thank you for staying with us. Have a good day or anything. Took the door cards without a word.

Friends_and_family Family

4/10

Poor

06 Apr 2025

Kayla

A person was asleep in my assigned room. I was given a room number and keycard. Actually open the door to find someone asleep. Needless to say I had to go back to the front desk and wait to be assigned another room. As the front desk assured me no one was supposed to be in the room.

Leisure Family

10/10

Exceptional

04 Apr 2025

Melissa

The hotel property and rooms were in great condition, very high quality, welcoming and visually appealing. I felt safe in and around the property. The hotel staff were very friendly and pleasant to interact with; they genuinely appeared to like their job and it showed in how they interacted with the guests. The rooms were spacious and comfortable to be in. There was a large, comfortable couch to sit on, a desk area to sit at or relax at, a large spacious bathroom with a small walk in closet, the beds were decently comfortable to sleep on and there was in-room coffee (there were even real glasses to drink out of which elevated the hotel experience to a more luxurious experience). The workout room had plenty of machines, quite new so you knew they would work and not be wobbly to be on. There were 2 treadmills, an elliptical and sit-down bike along with free weights. The breakfast was quite high quality and there was a large healthy assortment including such things as eggs, hot oatmeal, yogurt, milk, fruits and waffles. It was a bit disappointing when a large number of people were in the breakfast bar area because seating was hard to find at times especially when people wouldn’t leave after eating or a few people were spaced out taking up a large seating area but it would still be comfortable to eat in your room because of the desk area or coffee table at the couch….the rooms were that big and comfortable definitely making an extended stay comfortable and worth it.

Leisure Family

10/10

Exceptional

03 Apr 2025

Melissa

Safe area. Convenient and easy to get to from the highway. Beautiful lobby and pleasant staff.

Leisure Family_with_children

8/10

Excellent

25 Mar 2025

Dennis

The room was clean and had a nice layout.

The breakfast food was horrible. The sausage wasn’t cooked the eggs were gritty.

Self

10/10

Exceptional

24 Mar 2025

Kathy

We enjoyed our stay at this property

10/10

Exceptional

16 Mar 2025

Tina

Friendly staff and the breakfast was delicious! It was clean.

Leisure Family

10/10

Exceptional

07 Mar 2025

Simon

It’s comfy

2/10

Poor

02 Mar 2025

Autumn

When arrived, the staff was very generous. However, once we got to our room, we looked around, and decided to leave. The room felt unclean. The ceiling had waterstains that was recently patched, and bowing. Near the AC unit were a couple of dead cockroaches. We just didnt feel comfortable sleeping there, so we checked out immediately.

Family

10/10

Exceptional

25 Feb 2025

Susan

Great place to stay - wish we could’ve stayed longer! Only odd thing was that in the room with two queen size beds and a sleeper sofa there was also a desk the length of the bed that was pushed right up against the side of the bed. It seemed a bit odd. Also, there was no light above the little coffee bar, and the closet was in the bathroom, which was also strange. If we were ever to stay there again, we would get a room with a single king size bed, perhaps that would be a bit more comfortable.

Leisure Family

10/10

Exceptional

24 Feb 2025

Sarah

Room was a little tight between the bed and the bathroom but didn’t bother us. Clean.

Leisure Family

10/10

Exceptional

17 Feb 2025

Tyler

Very friendly and quiet place to stay, great breakfast...

Business_and_leisure Family

10/10

Exceptional

16 Feb 2025

Donald

Had a great stay

Leisure Self

10/10

Exceptional

09 Feb 2025

Jorge

Quiet, clean.

Business Self

10/10

Exceptional

04 Feb 2025

Robert

A hidden gem in Cincinnati. This hotel has a beautiful and stylish interior. The hotel is clean. The continental breakfast exceeded expectations. Every front desk member was friendly, approachable, and helpful. A great place to stay!

Leisure Family

4/10

Poor

02 Feb 2025

Lillye

Room was nice and comfortable / returned to my room the second day and found bugs inside the shower lighting and above the light cover. I got out of the shower quickly only to find another large bug on the mirror!!
I was utterly shocked to find bugs in a Marriot Hotel. The staff was very apologetic and moved us to another room. But I still found myself very uncomfortable even when moved to another room. Needles to say, I will NOT be staying at another Marriot hotel!!

Leisure Family

10/10

Exceptional

26 Jan 2025

Jeremy

👍

8/10

Excellent

19 Jan 2025

Linda

The staff were all very friendly. The room was clean but a little worn

Leisure Partner

6/10

Pleasant

19 Jan 2025

John

Electric issues

Electricity went out in our bathroom while showering. Other customers got stuck in the elevator. We used the stairs to leave.

10/10

Exceptional

14 Jan 2025

Luis Alejandro

Excellent 👌
10 out of 10
Breakfast, room, gym, etc.
People at the front desk, A1. People at housekeeping service, A1

Friends_and_family Family

2/10

Poor

07 Jan 2025

Dylan

I was charged twice and did not get a refund.

Business Self

6/10

Pleasant

05 Jan 2025

Mike

Clean and safe, so meet top criteria. Room was cramped and not at all what I expected from a ‘suite’ hotel. Breakfast was average. Staff were nice and helpful.

Friends_and_family Family

10/10

Exceptional

31 Dec 2024

Verified traveler

Pleasantly surprised

The staff were very nice and accommodating. We were able to check in early and out late with no issues. We had an issue with plumbing in one of the rooms, but it was quickly resolved. Location is great, just off the highway and near food and gas stations. Will definitely stay here again.

Friends_and_family Family

8/10

Excellent

29 Dec 2024

Veneeta

Will stay there again

10/10

Exceptional

27 Dec 2024

Johanna

Nice place

Leisure Family