Name: La Quinta Inn and Suites by Wyndham Mooresville
Address: 122 Regency Center Drive, Mooresville, 28117, US

10/10

Exceptional

28 Jul 2026

Tracy

Very clean room. Just what we needed to get a good night’s sleep before we headed out on the road again. Nice breakfast too

10/10

Exceptional

26 Jul 2026

Karen

Great breakfast. Clean room. Comfortable beds. The light from the smoke alarm was blazingly bright.

4/10

Poor

22 Jul 2026

Mike

Bed was extremely unfortunate, curtain pull was off the rod and stuck in the cabinet, door was coming off the hinges. Topping is coming off the bricks under the canopy in the front. Booked for 2 days, after returning from appointments key cards wouldn't work. Went to the front desk which was left unattended, had to search for someone to re program them. Probably will pass on another stay at this location.

10/10

Exceptional

21 Jul 2026

Samuel

Good

8/10

Excellent

21 Jul 2026

Jeneen

Excellent and helpful staff at the front desk both in the morning and at night. Area was quiet. Bathroom showing some expected signs of wear and tear but it was clean. Breakfast available was decent with both hot and cold items. Overall no regrets, good stay, clean gym and pool. Would stay again.

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Donna

The room was spacious. The beds were comfortable. The A/C could easily be controlled. The hotel was quiet and the staff professional. There are several restaurants within walking distance.

Friends_and_family Family

6/10

Pleasant

19 Jul 2026

Carol

The AC in the room was very cold. The room was very old and outdated. The staff were friendly but next time I will definitely find a newer hotel.

Friends

4/10

Poor

19 Jul 2026

MaryAnn

When I booked on Expedia it said it was pet friendly We could not stay because we brought our dog and they would not refund our money. How do we go about getting reimbursed?

2/10

Poor

14 Jul 2026

Kiona

This was one of the most disappointing hotel stays I’ve experienced.

Our room was not properly cleaned before we checked in. The bedding had stains, there was hair on the sheets, pillows, and throughout the bathtub, leftover food was still in the refrigerator from a previous guest, and our bathroom didn’t even have a shower curtain.

When we reported everything, we were told the hotel was sold out, so changing rooms wasn’t an option. To make matters worse, the hotel had completely run out of towels for the night. The only compensation offered was a $20 credit, which I couldn’t even receive directly because I booked through Expedia.

The staff was polite, but the condition of the room and the lack of a meaningful resolution made for a very poor experience. Cleanliness is one of the most basic expectations when staying at a hotel, and unfortunately, this property fell well below that standard.

Family_with_children

10/10

Exceptional

06 Jul 2026

Laura

It was a nice stay, but the pool was closed. I was told it has been closed for a while and no one has come to fix it. I was told that they zip tie the doors open during the day because all of the readers are broken. Other than that it was a good stay.

8/10

Excellent

04 Jul 2026

Martin

Pool not working. Which hotel would have pool closed during summer months

10/10

Exceptional

02 Jul 2026

sandra

The beds were amazing!! I want one!!0

Family

6/10

Pleasant

02 Jul 2026

Serdar

,

2/10

Poor

01 Jul 2026

Tamara

The rooms were no clean enough, yellow and black dirt in bathrooms. Pool has not been available for a while and wasn’t going to be available any time soon(we were told at the reception). The reception is just one person and it takes a while until you are attended, so be ready to be fully patient. There is no shampoo or anything much provided. Bring you stuff if planning to be more than one in a room, we had to ask for extra shampoo since we were 4 (2 adults and 2 kids). There was one tinny shampoo provided for the four of us..

Family_with_children

10/10

Exceptional

29 Jun 2026

Bunny

Made you feel at home 😄

Partner

6/10

Pleasant

29 Jun 2026

Amanda

Upon arrival the front desk man was kind of disrespectful since we look Hispanic he star to talk to me in Spanish several times and very disappointed that only took cards no cash

6/10

Pleasant

22 Jun 2026

Quinetta

It was ok 👌 staff was great it was the bathroom mode the

4/10

Poor

22 Jun 2026

Peter

LaQuinta has done nothing to improve or at least keep it at the same standard as the previous hotel chain. The breakfast was mediocre at best, nothing like it once was. The pool looked good, but only visible thru the glass windows, still not open for use.

Partner

8/10

Excellent

21 Jun 2026

Janet

the staff at check-in was overwhelmed... long line with some people had problems... no pool... confused etc. Our check-in was quick. The next morning everyone was extra friendly. the room seemed clean overall. RM 418 could use a carpet cleaning and need some towel hooks next to the shower.

Partner

4/10

Poor

16 Jun 2026

Eric

First I would like to say that the young lady at the front desk was very friendly bubbly attentive to my needs. Let me go in and say that I was very disappointed that the pool was not open for this outing I came up several hours early to check in on time so I can get in the pool and relax before my bowling tournament only to find out that the pool was not open because they failed inspection I asked the young lady at the desk about compensation and she said that she would have to talk to her manager she notated it in my account and when I checked out Sunday she said that it wasn't there and that the manager would be contacting me to talk about some kind of compensation. Today is Tuesday and I've yet to hear from the manager about some kind of compensation so I'm going to leave this in the review as a negative I was very disappointed that the pool was not open and it looked very very inviting as far as the rooms concerned the room was nice the bathroom the bathtub shower looked very dated apparently somebody had ripped the toilet tissue dispenser off the wall because there were several patches and it had not even bothered to repaint the couch that had to fold out or pull out bed was very dirty and uncomfortable the breakfast continental breakfast was okay overall experience was pretty good but I will reiterate again that I was disappointed because the pool was not open! I picked this hotel specifically and pay more money to get the pool!

Friends_and_family Friends

8/10

Excellent

16 Jun 2026

Kent

Room condition and cleanliness were both excellent. The staff was courteous, friendly, and very helpful. The breakfast buffet was good, and the dining area was clean and well maintained.

I would have given this hotel 5 stars if not for the ATROCIOUS internet service. Wi-Fi speeds never exceeded 1 Mbps, making it virtually impossible to do anything productive or stream content from any source. I tested connections from multiple locations throughout the property, and the speeds were consistently dreadful. It was literally like using a dial-up connection from 30 years ago.

At this point, I cannot understand how high-speed internet is not treated as a basic utility by hotels. The network infrastructure here is in desperate need of a major upgrade. I ultimately had to use my mobile hotspot, which delivered speeds more than 50 times faster than the hotel's Wi-Fi.

Self

8/10

Excellent

14 Jun 2026

Tracey

The room was clean and beds comfy. But the pool was closed. It was 85 degrees and we weren’t told at booking time the pool was closed, we would have selected a different hotel as we had children with us who wanted to swim.

Family_with_children

4/10

Poor

13 Jun 2026

Terry

Pool was closed. Bathroom door did not close. Good shower.

Partner

10/10

Exceptional

11 Jun 2026

Gayle

All around excellent for a peaceful night’s sleep, convenient location and great staff.

Partner

4/10

Poor

07 Jun 2026

Henry

not good

10/10

Exceptional

30 May 2026

David

Staff was extremely accommodating.

Partner

6/10

Pleasant

27 May 2026

Mario

I really don't want to say anything bad but my room was not kept up one day the towels were left stacked on the sink one day the bed was not made the tub still had hair in it I pored the coffee in the sink and the coffee stain was still there the day I left there was a bug killed by the TV and a spider web above my bed was still there when I left and the guys that did the AC units left sticky foot prints in my room they still might be there so it says no body mopped or vacuum the room 😢 sorry i didn't want to say but I payed good money for the room but it is what it is now

Self

8/10

Excellent

26 May 2026

Patrick

-Breakfast was good,especially the waffles, had to keep asking the guy to refill though
- ac was great
- staff was awesome
- bathroom needed more attention, some kind of moldy stuff around tub/shower area

Partner

8/10

Excellent

26 May 2026

Susan

Good stay. Staff very friendly. Good breakfast. Bed were great for me a little soft for my mom.

Family

10/10

Exceptional

25 May 2026

Sandra

Staff was very nice. Clean room

Family

6/10

Pleasant

25 May 2026

David

Bath towels were very old and very worn. Also, they were too small. In room coffee had no stirring sticks and brewing instructions were nonexistent! Bag full of trash was left in our room on bathroom counter which was not cleaned(still had toothpaste on it).

Partner

8/10

Excellent

24 May 2026

Lacretia

The front desk staff were very nice and professional.

Self

6/10

Pleasant

24 May 2026

Carlas

Carpet in my room needed attention from past stays, ironing board needed replacing barely stayed up, iron leaked water, be aware of how they charge your credit card, mines was charged upon check in and I wasn’t made aware, most places don’t charge until you check out

Friends_and_family Family

6/10

Pleasant

23 May 2026

Cynthia

The hotel was showing signs of wear. The breakfast was good, and the staff was kind.

Partner

8/10

Excellent

23 May 2026

Kristen

The room was relatively clean. The toilet seat could stand to be replaced - it's the old paint covered wood kind, that had some of the paint worn down. There was something splattered on the wall behind the TV. The bathroom was clean and the sheets were clean. The bed was comfortable. Just needs some refreshing in general.

Breakfast was the typical make your own waffle, cereal, toast, bagel, hot egg (artificial?) patties along with biscuits and sausage gravy.

The pool was out of service, which seems to be common at hotels.

Self

10/10

Exceptional

21 May 2026

Roberto

Good location, close to shopping, restaurants, etc

Partner

8/10

Excellent

19 May 2026

kenneth

Yes

Self

10/10

Exceptional

15 May 2026

Joe-Susan

Everything was great didn’t eat breakfast

Partner

10/10

Exceptional

14 May 2026

Gwenolyn

Could have had more

8/10

Excellent

12 May 2026

Colleen

Nice!

Partner

10/10

Exceptional

11 May 2026

JOSE

Super clean and everything was good

Partner

8/10

Excellent

10 May 2026

Jessica

Very kind staff!

Family

8/10

Excellent

08 May 2026

Shawn

Pretty good stay for the money

Self

10/10

Exceptional

07 May 2026

Rhonda

Clean rooms and good breakfasts

Partner

10/10

Exceptional

04 May 2026

David

Only complaint was the pool wasn't opened and that wasn't advertised. But other than that it was a wonderful stay.

Partner

8/10

Excellent

01 May 2026

Jayme

Staff polite and professional. Room was comfortable and clean. Disappointed would miss using the new pool.

Family_with_children

8/10

Excellent

01 May 2026

Michael

Breakfast did not provide much variety.

Self

2/10

Poor

29 Apr 2026

Sharon

Property and room in poor condition. Staff not helpful. Guest was screaming from second floor . Clearly security needed to be called.

Partner

4/10

Poor

25 Apr 2026

Katlan

When we checked in there was only one staff member runinning everything. We asked for a manger but there was not one available. We were visiting for a funeral and booked this hotel so our kids could use the indoor pool. We were very disappointed to find out the pool was closed until June when we arrived.There were ants in our bathroom. The hall way is very noisy. We slept with a white noise machine and could still hear everytime a door in the hallway was opened. We have yet to have a good experience at a Wyndam hotel and will be avoiding those after this trip.

Friends_and_family Family

10/10

Exceptional

24 Apr 2026

heather

New hotel, smaller parking area but close to restaurants and easy access to interstate. Clean, comfortable bed- will stay again.

Friends_and_family Friends

6/10

Pleasant

20 Apr 2026

FRANCOIS

Le stationnement était bien et gratuit. On ne remplit pas les items à déjeuner écoulés... À 8h30 il n'y avait plus de yogourt ni de lait. (Et peut-être d'autres items).
Nous avions choisi cet hôtel pour la piscine et nous avons appris que celle-ci est fermée jusqu'en juin.

Family_with_children

8/10

Excellent

19 Apr 2026

nancy

Parking was good, close to entrance.

10/10

Exceptional

16 Apr 2026

Susan

Didn’t eat breakfast and yes parking was fine.

Partner

8/10

Excellent

15 Apr 2026

Kregg

The room was very clean. Very good air conditioner! Staff was very friendly. Breakfast was fresh and food area was very clean. Would definitely recommend to friends/family.

Partner

10/10

Exceptional

15 Apr 2026

Jorge

Clean room, fresh breakfast and friendly staff.

Business

10/10

Exceptional

05 Apr 2026

Lynda

Everything was great. Would definitely stay again and recommend to friends and family

4/10

Poor

05 Apr 2026

Gerrie

Our room, the carpet was stained and dirty.
The air condition would not turn off. It ran all night and was loud. Very hard to sleep because of it. The staff were all very kind. The breakfast was fine. And our bed was very comfortable.
Parking, if I was alone being a female, we had to park pretty far from the door and I wouldn’t have felt safe in the night.

Partner

10/10

Exceptional

04 Apr 2026

Jeanne

Clean room. Easy parking

10/10

Exceptional

03 Apr 2026

felix

Nice

8/10

Excellent

03 Apr 2026

Carlos

Good place

Business

10/10

Exceptional

03 Apr 2026

Jessica

Check in was great and Olivia was super helpful! Only complaint is that the room smelled werid when we walked in, like a dirty carpet smell. Breakfast was good also.

Family_with_children

8/10

Excellent

29 Mar 2026

Joavenie

The breakfast was warm and good. The staff were nice and welcoming. Parking was free and easy to find spots

Partner

6/10

Pleasant

24 Mar 2026

Steve

This property is very convenient, just off a 77 with a lot of restaurant options, gas stations, and other retail very close by. While someone would see this as a strength, it also brings with it a very noisy, traffic filled environment at all hours of the night and day. Being located very close to a shopping center, the waste removal vehicles begin arriving around 5 AM and with them comes back up beepers clanging of metal doors as they empty their contents into the truck. As I mentioned earlier, there are several places to eat within walking distance, but the traffic makes that a risky proposition the hotel staff was very pleasant and easy to deal with at check-in. I found the property very economical and overall a good value for a one night stay

Self

10/10

Exceptional

24 Mar 2026

William

The best thing about staying at any La Quinta is the fact that you can always depend upon it being clean, convenient, reasonably priced and excellent service. No, it’s not a resort - it’s where you come to get a good night’s sleep. Skip the complementary breakfast, though.

Self

10/10

Exceptional

24 Mar 2026

Mark

Hotel was clean, resturants near by to walk , staff friendly

Friends_and_family Family

10/10

Exceptional

24 Mar 2026

Mark

The Hotel was nice, clean and the breakfast was good. Staff was friendly and competent.

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

linda

It was very clean and comfortable

Partner

2/10

Poor

23 Mar 2026

Billie

Our room was disgusting, there was blood all over the bathroom door near the door handle.
Stuff all over the walls about 4 walls.
I have pictures to show.

We stay here every year when we travel through Florida.

Friends_and_family Family

8/10

Excellent

22 Mar 2026

Julia

Clean room, got there late so really just needed to sleep

2/10

Poor

21 Mar 2026

Verified traveler

DO NOT! I REPEAT Please do not book this hotel for many, many reasons. Please read other reviews to see room cleanliness issues. We didn't even get that far! They also failed to mention that their pool was closed for weeks and weeks. Though on Expedia they promote having a pool and on their website there was no mention of it being closed. Clearly false advertising in my opinion. I travel with 2 kids who love swimming so when we showed up for our room we had to book some place else with a pool that day. It was very disappointing. They are no refusing to refund our money citing they need 24 hours notice to cancel. Sorry but in my opinion your hotel under construction and the lack of pool would seem like enough grounds to cancel and refund my reservation. I've found that in my years of travelling La Quinta is always at the bottom of the hotel pile for quality and staff welcome and niceness. We found an immensely better deal 7 minutes down the road at Springhill Suites. Would highly recommend it and for the same price we had a pool, living room attachment and not the construction that La Quinta offers. Thoroughly disappointed with the level of customer service and quality offered from La Quinta.

Family_with_children

6/10

Pleasant

20 Mar 2026

Karlie

We stayed here for one night while driving, just needing a safe and simple place to sleep. The room itself did the job and everything was fine for a quick overnight stay. However, I specifically chose this hotel because it advertised an indoor pool for my kids after a long day in the car, and unfortunately it was closed and not functional. That was really disappointing, especially since it was the main reason I booked here. If the pool matters to you, I’d strongly recommend calling ahead to confirm it’s actually open before booking. Otherwise, it served its purpose for a place to rest for the night.

10/10

Exceptional

19 Mar 2026

Amy

Clean hotel, clean rooms! We absolutely would stay here again.

Partner

10/10

Exceptional

16 Mar 2026

Jerome E

Good breakfast setup

Self

2/10

Poor

15 Mar 2026

Vivek

We checked in late and found stains on the toilet. When we got off the elevator on the third floor, the hallway smelled like smoke even though this is supposed to be a smoke-free facility. The pool wasn’t working, the breakfast was very poor, and the property overall feels very run down. This was my first time staying at a La Quinta, and based on this experience, I likely wouldn’t stay at any La Quinta property again.

Family_with_children

6/10

Pleasant

15 Mar 2026

Dan

The card entry system from the parking lot did not work

Partner

10/10

Exceptional

13 Mar 2026

Rozamonde

Reception staff on evening, very friendly and helpful. Reception exceptionally clean. Breakfast good.

Friends_and_family Family

10/10

Exceptional

12 Mar 2026

kosmas

Good place to rest your head

10/10

Exceptional

07 Mar 2026

Daryl

Fantastic bed!

Partner

6/10

Pleasant

06 Mar 2026

Melody

The first room smelt really bad so they gave us a different room! That was ok but stains on rug! We have stayed here before but just seems to not be as clean! Someone stepped in something and it was on hall the whole time we were there!! I like the location! Staff was very nice!

Partner

8/10

Excellent

05 Mar 2026

DANIEL

Everything was as expected and I wwould stay here again. Good experience.

Self

10/10

Exceptional

02 Mar 2026

steve

Great location, comfy clean rooms, great staff and very good hot breakfast.

10/10

Exceptional

01 Mar 2026

Ebony

good staff

6/10

Pleasant

28 Feb 2026

Melody

The room was fine. Staff ok. I booked a room at this hotel because of the indoor pool for my grandchildren. Upon arrival we were told it had been closed for quite awhile. We were extremely disappointed and feel it should have at the very least been noted on the web site.

Friends_and_family Family

2/10

Poor

28 Feb 2026

David

yes

Partner

10/10

Exceptional

20 Feb 2026

Wendy

Room was very clean. Hotel is easy to get to from the interstate and only about 25 minutes from downtown Charlottte!

6/10

Pleasant

15 Feb 2026

Michelle

Hotel was good area was great!

Partner

10/10

Exceptional

09 Feb 2026

Adrian

Clean and staff was very friendly.

Business Self

6/10

Pleasant

07 Feb 2026

Heather

The room was clean. Only had one washcloth. Friendly staff. The breakfast was not very good.

Friends_and_family Family

10/10

Exceptional

06 Feb 2026

Scotty

Great facility, friendly staff and modern decor.

10/10

Exceptional

06 Feb 2026

Mary

Great staff. Beds very comfortable. Very clean. Will definitely stay again.

Partner

8/10

Excellent

05 Feb 2026

Janet

The staff were courteous, room was spacious and clean. Great location near Cracker Barrel.

Partner

8/10

Excellent

01 Feb 2026

Jason

Comfy bed, but parking lot was dark and shady

Business

6/10

Pleasant

31 Jan 2026

Michael

Pool closed waiting for state health inspection. Bar is not open, no liquor license.
They will change your sheets and bring towels every three days. Not large cups for coffee.

They were friendly!

Partner

10/10

Exceptional

31 Jan 2026

Ian

Good location, friendly staff

Leisure Family

8/10

Excellent

29 Jan 2026

Donald

Nice stay

Leisure Self

10/10

Exceptional

26 Jan 2026

Dan

Pleasant helpful staff, clean rooms, very good breakfast.

Friends_and_family Family

10/10

Exceptional

25 Jan 2026

Tammy

Room was very nice! The staff was kind and very helpful. Especially after the fire alarm went off in the storm we are having,

Business Self

6/10

Pleasant

24 Jan 2026

Larry

Courteous staff, room could have used room could have used some updates. There was black mold in the bathtub and the bathroom itself had horrible lighting. There was dim light in there plus no light whatsoever in the bathtub/shower area. Otherwise it was ok and the breakfast was fair.

Leisure Family

10/10

Exceptional

22 Jan 2026

Arlene

Clean room! Friendly and helpful staff!

10/10

Exceptional

21 Jan 2026

Victoria

Everything was perfect!! Thank you!!

Leisure