Name: Aloft Mooresville
Address: 109 Alcove Road, Mooresville, 28117, US

10/10

Exceptional

06 Jul 2026

Robin

Very comfortable beds and a great stopping point on a road trip. The adoptable dogs are a great addition!

Self

10/10

Exceptional

05 Jul 2026

Joseph L.

Stayed here many times, they never disappoint

Self

10/10

Exceptional

22 Jun 2026

Heather

While staying at the loft is always nice and the rooms are great, 303 had a strange smell, we bought a candle to mask it. Also New pillows would be nice, those were so flat.

Partner

10/10

Exceptional

12 Jun 2026

Nancy

Property was well maintained and clean.

Partner

10/10

Exceptional

31 May 2026

Keith

Great place to stay. Clean rooms

Partner

10/10

Exceptional

31 May 2026

Bobby

Clean room but breakfast was left to be desired.

Partner

10/10

Exceptional

28 May 2026

Rudys

I stay at this location on a yearly basis and it exceeds expectations every time
- staff is super friendly and helpful
- rooms are clean and well stocked
- location is close to Lake Norman city centers

great pllace to stay

Partner

6/10

Pleasant

27 May 2026

Amanda

King size bed smaller than standard size(smaller than expected) electrical problems entire stay, light flickering on & off. During our entire stay, no came to clean our room or offer clean linen / towels or was just cloths

Partner

6/10

Pleasant

26 May 2026

Michael

Very low water pressure in sink. Bathroom has no door in shower area. No privacy except in the toilet. Lighting was poor. Room was clean . Breakfast is not included, you pay of anything you want.

Partner

4/10

Poor

11 May 2026

Kathleen

The room and halls of the hotel were not clean. We felt there may have been fleas
In the room. There was dog poop residue
on the floor of our room. We got to the hotel late, so we didn’t notice till the morning . I will not be repeat customer.

Family

10/10

Exceptional

05 May 2026

Paige

Great!!

Partner

10/10

Exceptional

26 Apr 2026

Robert

We stayed at the Aloft during the wedding. Pleased with the stay and and bar.

10/10

Exceptional

19 Apr 2026

Shameka

Great customer service

Partner

10/10

Exceptional

28 Mar 2026

Katherine

Outstanding experience overall.

8/10

Excellent

26 Mar 2026

Hillary

The hot water in the room took a very long time to get hot. The room had some damage to the walls, but overall it was clean.

10/10

Exceptional

08 Mar 2026

Walter

Bartender was the absolute best. Everything was great and I enjoyed my stay. This is a recommended place. Highly recommended.

Self

4/10

Poor

04 Mar 2026

yuriy

Central air too loud. sound like you are in the airplane

Family

6/10

Pleasant

03 Mar 2026

Kimberly

Decent stay. There was a dog at the front desk that made it difficult for check in. The staff was nice. Decent stat

10/10

Exceptional

22 Feb 2026

Jodi

Staff was courteous and room was clean. Lots of amenities.

Family

10/10

Exceptional

15 Feb 2026

Heather

Spoke with staff over the phone and at check-in/out. They were very kind and helpful. Lounge is super nice. Comfy bed. The only negative thing is traffic was kind of loud being right by the highway. Room was very clean and modern. Love the shower and DryBar products. Especially loved that the hair dryer had a diffuser for us curly girls! I will probably stay here again. The indoor pool was a small area but nice although it wasn’t warm enough for us to enjoy. Wish there was a hot tub here !

Leisure Family_with_children

10/10

Exceptional

04 Feb 2026

Katherine

Love this hotel

Leisure Partner

10/10

Exceptional

27 Jan 2026

Casey

Their love of pets made us want to return next trip with our puppies

Leisure Pet

10/10

Exceptional

12 Jan 2026

Jeffrey

Great day and outstanding service. Very convenient, modern, clean and perfect for my purposes. Will definitely stay there again.

10/10

Exceptional

09 Jan 2026

Alyssa

Absolutely incredible staff! Went out of the way to make the stay special and memorable!

10/10

Exceptional

29 Dec 2025

Michael

Always like

8/10

Excellent

27 Dec 2025

Roslyn

I paid for the breakfast but I wished it hadn’t. I was hoping for a hot breakfast spread but it was premade items available but unfortunately nothing we wanted. Basically we paid for breakfast for nothing each day. It might be pleasing to others but fell short of my expectations for the cost. There is a cafe across the street which is where we got our breakfast. The staff were all very nice and welcoming. We didn’t have housekeeping come to our room but it was no big deal. We asked for towels from the front desk. The room was clean and bed was comfortable. It worked well for what we needed. We missed out on the bar because they were off during the holidays.

Leisure Partner

10/10

Exceptional

11 Dec 2025

Matt

The bar area was nice and fun

Business Self

4/10

Poor

14 Nov 2025

Michael

Hi, our room was filthy upon arrival… the floor had crumbs, the toilet was dirty with a hair on it, there was an old washcloth in our shower, and there was dust caking on shelves. I went to the store and bought Clorox wipes and cleaned it myself. Please let me know oat I need to do next here. Marriott said to reach out to you.

2/10

Poor

03 Nov 2025

Tiara

Had to switch rooms due to smell, then was put into another room that was dirty. Food was smashed on the floor. Housekeeping left dirty wash clothes on the floor and the food quality at the restaurant was the worst have ever had! Not to mention, the hotel is more for pets, not people!

Business_and_leisure Friends

8/10

Excellent

02 Nov 2025

Dana

Housekeeping stabs some things, but the property itself is conveniently located, has a great bar/lounge/downstairs workspace, and it’s quiet at night

Business

10/10

Exceptional

01 Nov 2025

Dominique

Courteous staff, clean room, stylish decor, very good fitness room.
But was it housekeeping that was noisy and woke us up at 7:00 am on a Saturday?

Business Partner

10/10

Exceptional

21 Oct 2025

Morgan

Nice hotel and pool and common areas

Friends_and_family Family

6/10

Pleasant

03 Oct 2025

Joan

The hotel itself is lovely. Very nice amenities, bar, restaurant and pool. However , we were disappointed in our room. It was difficult to find places to store items and clothes. There was only a small place to hang clothes and little counter spaces other than the sink vanity. It was really one big room with a partial wall dividing the bed from the shower and sink. The only door was for the toilet. There was an iron and no ironing board . We were there for a wedding and needed to iron a few items that wrinkled in our garment bag. Also, there were limited places to charge devices.

Leisure Partner

10/10

Exceptional

23 Aug 2025

Tracy

The staff was so friendly and did a great job.

Business_and_leisure Partner

6/10

Pleasant

17 Aug 2025

Dawn

I loved the Dog adoption idea. The gal who checked us in was getting a mop and when she arrives at the desk she cleaned up before helping us check in. Many of
the outlets did not work in the room. We bought ice cream cones and they were melted and when we returned to get refund the one that was not opened he asked us to put it back in Fridge. So the next guest can be disappointed. Come on!!! my coffee was not restocked the 2nd day.

10/10

Exceptional

21 Jul 2025

Christopher

Love this aloft, great bar!

Hotel is in a perfect location where it’s not busy, but easy on and off highway. The bar here is awesome with great bourbon selections and rooms are always clean.

Business

10/10

Exceptional

19 Jul 2025

Chris

Fantastic place. Great staff. Bartender awesome.

Friends_and_family Family

6/10

Pleasant

30 Jun 2025

Paula

We asked could we check in a little early and was told no . Which that’s not a biggie but when I tell you they had and ant fest in the first room we was given . I told the guy at the front desk he ga e

10/10

Exceptional

27 Jun 2025

Antonio

Great place

10/10

Exceptional

25 Jun 2025

Kamia Chantele

David was great and my stay was wonderful

Leisure Partner

4/10

Poor

16 Jun 2025

Brian

My room was not cleaned hair in the shower piss all over toilet. There was no conditioner or body wash. Floor was dirty

Leisure Family_with_children

10/10

Exceptional

05 Jun 2025

Crystal

Amazing staff!

My aunt and I stayed a few days for a funeral. The trip was already hard on us, but Shenetra and David made us feel right at home. They were absolutely amazing and helped us immensely. Because of them we will definitely be staying here again if we come to town. Thank you both again!!

Friends_and_family Family

10/10

Exceptional

28 May 2025

Verified traveler

Old school 77

Nice place, close to a lot of restaurants, landscaping was in pretty bad shape

Partner

4/10

Poor

27 May 2025

Alisha

The front desk was very nice but the hotel was dirty. The shower was covered in hair and dirt, the floors were sticky & had human and dog hair all over them, toothpaste was on the walls & the toiletries were empty. I offered to clean it myself if someone e would bring up supplies but a housekeeper came with a vacuum that was barely picking anything up & reeked like dog. We ended up going to the store to get our own cleaning supplies to take care of it.

Friends_and_family Family

10/10

Exceptional

24 May 2025

Angel

Excellent stay! 10/10

Leisure

6/10

Pleasant

19 May 2025

Colin

1. Maid service was poor.
2. Sink drain did not drain.
3. Maid left our room door ajar after emptying trash-never even got an apology.
4. Maid did not replenish toilet paper or Kleenex, did not make beds, etc.
5. The female bartender was fantastic.

We most likely would never stay at an Aloft property again. Complained to the front desk who took my information and sai the manager would call me (Saturday afternoon). It is now almost noon on Monday and no call has been made. I would choose another hotel.

Leisure Family

8/10

Excellent

10 May 2025

Karl

Nice clean comfortable room. Internet connection was terrible which brought down the overall rating.

Leisure Partner

4/10

Poor

01 May 2025

Dr. Erika

Unpleasant stay

The room rug was disgusting. Looked like dried blood on it. I called to ask for towels because I had a pet in my room and they were never brought up. My car was vandalized while in the hotel parking lot. I will never stay at this hotel again.

6/10

Pleasant

30 Apr 2025

Dina

I was disappointed with the cleanliness of the lobby, the hallways and our room. Pulling up the trash can was overflowing and garbage was on the floor so that was not the nicest welcome. The lobby on various occasions was littered with snacks and looked like the cleaning crew didn’t show up. The hallways were dimly lit and had litter on the floor. Our beds weren’t made two of the four nights, and the toilet area was visibly dirty upon check in, which was an immediate turn off.
But my kids loved the lobby games, computer and pool table. The pool was over chlorinated so my son was interested in going back in after the first time, which was the sole reason we picked this place. Oh there was no breakfast, which I missed when making the reservation so that’s my bad. The staff was really friendly and everything was new. I wouldn’t stay here again tho, I’d go next door to the Tru.

Leisure Family

10/10

Exceptional

22 Apr 2025

Yuet Mei

Overall everything is good and the location is convenience friendly staff, except for the bathroom and I don’t like, because is wild open and it has no privacy, if you want to take a shower and you don’t feel comfortable .

Leisure Pet

10/10

Exceptional

22 Apr 2025

John

Convenient to interstate, has a hip vibe, pet friendly, Tesla charging stations.

Leisure Family

10/10

Exceptional

20 Apr 2025

Tandra

Loved staying here

Leisure Self

6/10

Pleasant

20 Apr 2025

Charles

At the end of the day, it was a place to sleep. Had several little issues but nothing to scathe about. Hardly ever saw someone at front desk so had to wait several minutes for them to show. But when they did, they were very helpful. Noticed several garbage cans overflowing and garbage on ground. Beds were not comfy. The thermostat in the room had a major delay. Adjusted it down one degree and the T-stat kept flashing “wait”. Flashed for a good 5 min before the AC finally kicked on. Had to let the shower run for 7-8 min before any hot water would come out. Then it was not very hot. Like I said, bunch of little things.

Business_and_leisure Family_with_children

10/10

Exceptional

11 Apr 2025

chayse

great atmosphere and fun room for the nights stay

Leisure Partner

8/10

Excellent

07 Apr 2025

Paul

Very small rooms

8/10

Excellent

28 Mar 2025

Heather

Everything was great and the rooms and staff were really nice. The only thing was there was no hot water for a shower the morning before we left.

Friends_and_family Family

10/10

Exceptional

25 Mar 2025

Shambra

Great and accommodating Staff !

Business Family

8/10

Excellent

23 Mar 2025

David

very accommodating Love the Pet Friendly

Friends_and_family Family

8/10

Excellent

21 Mar 2025

Shawn

Overall positive experience, staff was nice and helpful and the bed was clean and comfortable. Noticed a lot of scuffs on walls in the room, elevator, and even hallways / door to our room. But this seems more like a repaint is needed, it did not feel unclean.

Leisure Partner

10/10

Exceptional

19 Mar 2025

Verified traveler

Disappointed in the bar menu. Pizza was my goto.

10/10

Exceptional

02 Mar 2025

Lee Ann

This hotel has a program where they keep a shelter dog who is in need of a home on the property. You can walk the dog or take it to your room for the evening or for a few hours. My friend and I had a wonderful time with ‘Sarah’ and took to our room for several hours. I understand, from staff, that they have facilitated in many pet adoptions. What a wonderful idea!

Leisure Friends

6/10

Pleasant

14 Feb 2025

bob

Our door lock required a visit from the engineer to manually open it since our cards didn’t work. Very loud location although the hotel itself was quiet.

Business_and_leisure Partner

10/10

Exceptional

24 Jan 2025

Betsy

Great place

Leisure Partner

10/10

Exceptional

10 Dec 2024

MICHAEL

great stay

Leisure

10/10

Exceptional

29 Nov 2024

Vishesh

It was a fun and comfortable experience, the staff was kind and helpful and the amenities decent. Breakfast was simple but you get pointed to places within walking distance with more options which is nice.

Leisure Partner

10/10

Exceptional

18 Nov 2024

William

Great place to stay

Excellent hotel; close to our destination.

Friends_and_family Family

10/10

Exceptional

17 Nov 2024

Jasmine

Definitely recommend!

Everything was clean the staff was amazing and will definitely stay there again.

Partner

4/10

Poor

10 Nov 2024

KENT

Two day stay and no service on room on second day. They said that they only service rooms every other day, but there was no notification of this. Room service did bring new towels when asked. Breakfast was terrible. $9 for a breakfast sandwich that consisted of a roll and an egg. The sausage that was supposed to included was missing. Never stay at an aloft hotel again

Leisure Partner

10/10

Exceptional

08 Nov 2024

Anthony

Probably the 5th time I've stayed here. By far the best option for halfway from FL to north central West Virginia.

Leisure Partner

8/10

Excellent

22 Oct 2024

John

Had to change room because the blinds did not work. and the then the keys got messed up and we had to go back done and get a new set of keys.

Leisure Partner

10/10

Exceptional

21 Oct 2024

Brooke

Rooms were clean and property was nice. Great bar and service at the bar.

Leisure Partner

8/10

Excellent

10 Sep 2024

Lori

Katie the bartender was absolutely amazing! She went above and beyond to make us feel welcomed and plenty of info on the surrounding area since we weren’t familiar with it.

10/10

Exceptional

06 Sep 2024

Jason

Very clean and convenient hotel. Very close to Lake Norman.

Leisure Family_with_children

10/10

Exceptional

24 Aug 2024

Robert

The bed was comfy, the room was nice, the shower stayed hot and there's a few convenience options for sale in the lobby

Leisure Partner

8/10

Excellent

04 Aug 2024

Leha

I like the room set up

Leisure Family

10/10

Exceptional

03 Aug 2024

Brandy

Great hotel with a pool table!

Great hotel but there was a wedding reception so we couldn't play pool.

Partner

10/10

Exceptional

20 Jul 2024

Andrea

Fun and youthful conceptual hotel. Definitely marketed for the twenty something.

Business_and_leisure Family

10/10

Exceptional

19 Jul 2024

Jen

Best customer service ever!

Mustaffa was the first person I noticed when walking in the door. We have stayed at this particular hotel three or four times over the last year and he has been the highlight of our trip every time! He remembers our names and always grace us with a smile his customer service is second to none! The rest of the staff at the hotel is amazing as well and we will continue to choose to stay at Aloft when we visit Mooresville.

Partner

6/10

Pleasant

15 Jul 2024

Sheila

We were on the first floor. The hall was very dark because there was a light out. When having breakfast, $ 7.00 stale cereal was available, but they were out of milk. Are you kidding me? The front desk gentleman was not friendly and never smiled. The floor rug, just passed the entrance was badly stained. If it’s supposed to look like that, to go along with the very weird design of the whole place, it’s not a good look. I won’t be back.

Family

8/10

Excellent

14 Jul 2024

Verified traveler

The dog was awesome. We hope Spot finds a forever home soon.

Friends_and_family Family

10/10

Exceptional

07 Jul 2024

natashia

I live this place. As soon as you walk it has a great set up and a lovely dog named Spot. Spot was friendly with adults and the kids we actually had a chance to take him for a walk super fun. I hope he gets a good home. Also I love that you gave dogs a chance to find a family. I wish more hotels did that it always make you stand out.

Leisure Family_with_children

10/10

Exceptional

07 Jul 2024

Robyn

Great hotel, close to everything the Lake Norman area has to offer and not a far drive to enjoy all of Charlotte! Staff was very friendly and the hotel was super clean!

Leisure Family

10/10

Exceptional

07 Jul 2024

Christopher

Pool table in lobby

Leisure Family_with_children

10/10

Exceptional

01 Jul 2024

Ruth

It was very clean

Business Self

10/10

Exceptional

14 Jun 2024

Deb Dodd

Excellent

10/10

Exceptional

04 Jun 2024

Charles Belmont

Nice lounge. Rescue dogs in lobby was very special. We were dog people

Business_and_leisure Partner

10/10

Exceptional

13 May 2024

Carley

Loved the bar onsite. After a bunch of hours on the road it was so nice to check in get settled, hang out in the lobby, drink a few cold ones, and play pool or a board game.

Leisure Partner

8/10

Excellent

03 May 2024

Rhonda L

Not a fan of having dogs barking in the hallways.

Leisure Family

10/10

Exceptional

17 Apr 2024

DaShandas

Beautiful place and amazing staff... highly recommended

Leisure Partner

10/10

Exceptional

15 Apr 2024

Aaron

The bed in the room was very comfortable.

Leisure Partner

10/10

Exceptional

03 Apr 2024

Chykeat

GREAT STAY, HIDDEN GEM!!!

The customer service was excellent, very friendly atmosphere...the lobby area is a total hit, AWESOME! The bartender is \"THE BEST\", very charismatic, makes great drinks...this place is like a hidden gem, I will stay again!!!

Friends_and_family Family

10/10

Exceptional

23 Mar 2024

Jacquelyn

Best hotel in Mooresville

We love it here. We stay here every time we come to Mooresville, which is about 6-8 times per year.

Friends_and_family Family

10/10

Exceptional

03 Mar 2024

Ronald