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Courtyard By Marriott Charlotte Lake Norman
Cornelius - NC · United States
16700 Northcross DrView location
8.0/10Excellent574 Reviews
Cleanliness8.6/10 8.6
Service8.6/10 8.6
Comfort8.6/10 8.6
Condition7.8/10 7.8
Location9.0/10 9.0
Neighborhood9.0/10 9.0
Value8.8/10 8.8
Amenities7.0/10 7.0
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Courtyard By Marriott Charlotte Lake Norman
Located in Huntersville's business district, the Courtyard by Marriott Charlotte Lake Norman is within a 15-minute walk of Birkdale Village and Birkdale Golf Club. This hotel offers an indoor pool and fitness center, along with complimentary wired and wireless internet access.
Each of the 90 guestrooms features an LCD television, cable programming, and a private bathroom with complimentary toiletries. Enjoy American cuisine at The Bistro, which includes a bar/lounge, or grab a to-go breakfast from the coffee shop/cafe. Additional amenities include a business center and express check-in.
Free self-parking is available onsite.
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With a stay at Courtyard by Marriott Charlotte Lake Norman in Huntersville, you'll be in the business district, within a 15-minute walk of Birkdale Village and Birkdale Golf Club. This hotel is 3.7 mi (5.9 km) from Discovery Place Kids and 4 mi (6.5 km) from Lake Norman Visitors Center.
Stay in one of 90 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
LGBTQIA+ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of USD 100.00 will be collected before check-in.
We have included all charges provided to us by the property.
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a carbon monoxide detector and a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
21
-
Optional fees
- Fee for to-go breakfast: approximately USD 13.00 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Birkdale Village
0.8 km / 0.5 mi
Kilwins
0.8 km / 0.5 mi
Waterford Golf Club
0.9 km / 0.6 mi
Regal Birkdale
0.9 km / 0.6 mi
Birkdale Golf Club
1 km / 0.6 mi
Lake Norman
2.5 km / 1.6 mi
BoatYard LKN
4.1 km / 2.5 mi
Lake Norman Miniature Golf
4.5 km / 2.8 mi
Rosedale Dog park
5 km / 3.1 mi
Discovery Place Kids
5.9 km / 3.7 mi
Huntersville Arts and Cultural Center
6 km / 3.7 mi
Jetton Park
6.4 km / 4 mi
Lake Norman Visitors Center
6.5 km / 4 mi
Joe Gibbs Racing
6.7 km / 4.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 90
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wired InternetExtra charge
- Wi-fi
- Car hireExtra charge
- Valet parkingExtra charge
- Room serviceExtra charge
Show 25 more facilities & services
- Laundry service
- Babysitting serviceExtra charge
- Hotel safe
- Lift access
- Newspaper standExtra charge
- Shop
- GardenExtra charge
- Newspapers
- Clothes dryer
- Library
- Café
- Bar
- Restaurant
- Poolside snack barExtra charge
- Meeting room
- Business centre
- Indoor freshwater pool: 1
- TV lounge
- Hot tubExtra charge
- Hairdressing salonExtra charge
- Breakfast
- Non-smoking establishment
- Minimum check-in age: 21
- FitnessExtra charge
- GolfExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard By Marriott Charlotte Lake Norman
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard By Marriott Charlotte Lake Norman
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 36 m²DBL.2Q
Room overview
Smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Centrally regulated air conditioning
- Shower
- Bathroom
Facilities with extra charge
- Safe
- Toiletries
- Pay movies
- Wi-fi
- Cable TV
- Desk
- Ironing set
- Tea and coffee making facilities
- Internet access
- Housekeeping
- TV
- Direct dial telephone
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard By Marriott Charlotte Lake Norman
DOUBLE TWO QUEEN BEDS
Room photos
9 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Room amenities
- Centrally regulated air conditioning
- Shower
- Bathroom
Facilities with extra charge
- Safe
- Toiletries
- Pay movies
- Wi-fi
- Cable TV
- Desk
- Ironing set
- Tea and coffee making facilities
- Internet access
- Housekeeping
- TV
- Direct dial telephone
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 BedroomDBL.H6-KG
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard By Marriott Charlotte Lake Norman
DOUBLE Accessible KING SIZE BED
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
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Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard By Marriott Charlotte Lake Norman
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard By Marriott Charlotte Lake Norman
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard By Marriott Charlotte Lake Norman
DOUBLE Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard By Marriott Charlotte Lake Norman
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard By Marriott Charlotte Lake Norman
QUADRUPLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard By Marriott Charlotte Lake Norman
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 36 m²DBL.KG-1
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Centrally regulated air conditioning
- Bathroom
- Shower
Facilities with extra charge
- Wi-fi
- Direct dial telephone
- Hairdryer
- Internet access
- Tea and coffee making facilities
- Toiletries
- Desk
- Cable TV
- Housekeeping
- Ironing set
- Safe
- TV
- Pay movies
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard By Marriott Charlotte Lake Norman
DOUBLE KING SIZE BED
Room photos
11 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Room amenities
- Centrally regulated air conditioning
- Bathroom
- Shower
Facilities with extra charge
- Wi-fi
- Direct dial telephone
- Hairdryer
- Internet access
- Tea and coffee making facilities
- Toiletries
- Desk
- Cable TV
- Housekeeping
- Ironing set
- Safe
- TV
- Pay movies
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-4
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard By Marriott Charlotte Lake Norman
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-4
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard By Marriott Charlotte Lake Norman
SUITE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard By Marriott Charlotte Lake Norman
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BED • 43 m²SUI.KG
Room overview
Non-smoking room- Room size
- 43 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower
- Bathroom
- Centrally regulated air conditioning
Facilities with extra charge
- Direct dial telephone
- TV
- Hairdryer
- Internet access
- Tea and coffee making facilities
- Ironing set
- Safe
- Housekeeping
- Cable TV
- Desk
- Toiletries
- Pay movies
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard By Marriott Charlotte Lake Norman
SUITE KING SIZE BED
Room photos
15 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 43 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Room amenities
- Shower
- Bathroom
- Centrally regulated air conditioning
Facilities with extra charge
- Direct dial telephone
- TV
- Hairdryer
- Internet access
- Tea and coffee making facilities
- Ironing set
- Safe
- Housekeeping
- Cable TV
- Desk
- Toiletries
- Pay movies
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Courtyard By Marriott Charlotte Lake Norman
100
reviews shown
Danny
My second stay here and they knocked it out of the park once again, will always try to stay here if I’m coming through town!
Jolysa
This hotel is very convenient and close to many amenities you may need on your stay. The staff was nice and respectful.
tk
Four days before my stay at this hotel, received an email from the \"front desk\" stating that they are having renovation at the hotel and asking if I like to cancel my reservation. So I replied back asking them couple questions since the original email did not go much in detail about what's happening. Couple days went by and silence. Decided to call the number mentioned in the signature of the email, no answer. Tried couple times later, again no answer. They never responded to my email. On the day of reservation, showed up at the hotel and it looked deserted. Parked and went to the front door and there was a sign posted on the door saying hotel is closed due to renovation. I was somewhat shocked and disappointed with them for they failed to respond to my email and no one answered my calls. I contacted hotels.com later that day and fortunately got my refund. Hotel staff, next time you guys need to do better job answering customer inquiries before you lose another customer!
Joe
Place is under a major renovation. Not sure they would still conduct business in such conditions. Construction crew onsite with heavy equipment beeping early morning. Please refund the money.
Richard
Under renovation all amenities were lacking. The shower was stop-up all week long.
DaRel
My third floor room had a sliding glass door out into a porch. It only had the standard lock which can easily be forced open. It did not feel safe for a woman traveling alone. The room had a wall tv mount partially installed and the shower fixture was poorly installed and loose, both trivial but not worthy of the Marriott brand. I love Marriott for the comfortable beds and this one was.
Darren
Toilet was broken in our room. They said they fixed it, they did not. Moved us rooms for our final night. TV barely worked. Tons of construction going on. Would not recommend.
Carrie
The location of Huntersville is superb! Lots of dining options, gas station, lovely area!
They do have fresh Starbucks coffee in the lobby every day!
The lobby is quaint and great for a social drink and appetizers, but its not a full service restaurant.
Had the king room with loveseat. It was just perfect for a weeks stay. Bed was sooo soft and comfortable. Very clean, and the house cleaners did a nice job every day. Ice machine on the 3rd floor, fridge worked, and the AC worked fine with no rattling or excessive noise.
Was 25 minutes to Charlotte Speedway.
Was about 40 minutes to downtown \"Uptown\" Charlotte - IYKYK LOL
The hotel is currently under renovations so there was some noise on the 3rd floor, but the first floor was all torn up. The laundry facility was not available and more than half the days of 7, the snack purchase area was closed.
There is not hot tub, but the pool area was open and appeared clean although did not use this amenity.
Will definitely stay here again!
They do have fresh Starbucks coffee in the lobby every day!
The lobby is quaint and great for a social drink and appetizers, but its not a full service restaurant.
Had the king room with loveseat. It was just perfect for a weeks stay. Bed was sooo soft and comfortable. Very clean, and the house cleaners did a nice job every day. Ice machine on the 3rd floor, fridge worked, and the AC worked fine with no rattling or excessive noise.
Was 25 minutes to Charlotte Speedway.
Was about 40 minutes to downtown \"Uptown\" Charlotte - IYKYK LOL
The hotel is currently under renovations so there was some noise on the 3rd floor, but the first floor was all torn up. The laundry facility was not available and more than half the days of 7, the snack purchase area was closed.
There is not hot tub, but the pool area was open and appeared clean although did not use this amenity.
Will definitely stay here again!
Elizabeth
I understand the property is under some improvements at the moment. The room they gave us for three nights was about halfway remodeled. It was also very dirty for Marriot standards. I did inquire about a different room and they stated there were none available. They also told me the room I was in was already remodeled.
Beware of the photos, the outside is not the same building and the rooms will look similar, but may not have all amenities listed.
Beware of the photos, the outside is not the same building and the rooms will look similar, but may not have all amenities listed.
Bailey
The room was very dirty. Towels smelled like a wet dog and hair all over bathroom. Very disgusting
Cristian
The hotel is under renovation. The room is outdated, and the bathroom, carpet, and other areas are stained and old. The cafeteria was closed, and there was a smell of weed in the hallway.
Carletta
I enjoyed my stay. Staff was helpful and my room was clean.
Joseph
.
Room shower and bath were no clean. Renovations in room
Some lights did not work. No Breakfast
Were told staff no show
Room shower and bath were no clean. Renovations in room
Some lights did not work. No Breakfast
Were told staff no show
Jane
It looks like the property is being renovated. However, my room was clean and quiet. The man at the front desk was friendly and helpful. No complaints!
Melissa
They did not serve the breakfast that is advertised. Carpet in hall on floor 3 had not be vacuumed in weeks! Stains and splattered walls..Room & elevator was very run down.
Keitha
The hotel needs some love. The wallpaper is falling off the walls. The staff is amazing and very accommodating.
Sharon
Arrived to no water which was fixed several hours later…only to discover no hot water the next morning. Made for a very cold shower! Hotel is being re jk
Rachael
Room was clean but under construction. Has visible wall repair throughout and wet drywall mud. Beds weren’t the most comfortable and the window coverings kept the ac from blowing correctly. Kids enjoyed the small indoor pool area.
Mark
The room was a little tired, with loose faucet handles, etc.
Kim
yes
Amy
The room was old, there was missing paint. The deli in the lobby was off putting, I never tried it, I’m not sure that I saw it open at any time I was there.
Andree
1 night stop
Alfred
The hotel does not live up to what one expects from a Courtyard. There was no tooth brush available at the hotel (no free one nor to purchase). The door to the room was damaged, the safety latch was loose, the TV remote not working, the room very Motel like.
Shawn
Great service.
Sathish
The property was okay but there are better options
Jacquelyn
Needs updated. Missing light bulbs, showers not sealed so water gets on the floor. Ice machine not working.
Just not up to the standards expected at a Courtyard
Just not up to the standards expected at a Courtyard
Melissa
Room was clean and comfortable.
Glenn
the place needs Maintenance. Missing lightbulbs in the coffee station, water tasted like plastic, I machines didn't work, toilet plugged up, TP holder fell off. Not up to par for a Courtyard property
Kim
No liquor license.
Poor communication.
No energy or vibe.
Not Marriott Quality.
Poor communication.
No energy or vibe.
Not Marriott Quality.
kathrynne
The lighting in the room was not great. One on the bookshelf was even out. Disappointed not a microwave in the room. Also not a coffee drinker and no tea bags available.
Ralph
Location is very good. The breakfast options in the hotel are limited. Room had a very strong perfume smell when you first walked in and all of the drawers and closets were left open when we first entered the room-odd. Beds were clean.
Nancy
It was a great place to stay and visit family.
Friendly staff always willing to help.
Friendly staff always willing to help.
John
Room and facilities were awesome.
Avery
The staff in the morning were really loud in the morning while we were trying to sleep in our room we heard them down the hall with music and loud voices
Jason
The room had maintenance options that I reported immediately and then more appeared over my stay.
Matisha
My room and bathroom were especially clean. The staff was very kind and accommodating.
Patricia
Unfortunately this hotel was run down, cockroach in the bathroom and bug bites in the room. Very disappointing given it’s a Marriott hotel. Some staff were nice others were rude.
Justin
Great place
John
Property is in decent shape but a little outdated. Noisy busy road close running all night. Staff was great and very nice. Ok for a short stay.
Thomas
Very nice helpful staff
Kara
Good sized room, location was excellent, friendly staff.
Asheley
The room setup was nice, the tv was rather small but it worked great.
David
The property was convenient to Birkdale Village where we had dinner reservations.
david
Very clean will stay again
Angela
Staff was very courteous. Overall experience was excellent!!!
Thank you
Thank you
James
Not much to like the dresser was in pieces and the shower no matter what you did it leaked all over the floor.
Claudine
Great experience
Charlene
Absolutely beautiful
Matthew
Super friendly staff and very clean, will be back!
Brandy
One night stay and everything was wonderful. Nice clean room and exceptional staff.
Verified traveler
You get what you pay for
Staff was friendly. The property next door is vacant and there are a lot of empty parking lots which didn’t feel super safe. The rooms are dated but large. The AC was not great. Decent for the price in the area.
Colleen
It’s location was near many restaurant choices.
Genevieve
They never serviced our rooms on a 4 night stay. Front desk staff was good all others not so much. When talking to maid we were told could not speak English. Dumping dirty mop water near gathering area for guests.
Randall
The font desk staff was amazing! Had a great stay.
Deborah
It was fine
Jennifer
Staff were friendly and rooms were comfy and clean. Chose this hotel after staying at a different one for work training for the past year and this one was way better!
Laura
We stayed there for a soccer tournament the staff was great and very accommodating!
Gina
Friendly staff!
5 stars to the girl that was working the front desk last night! It was close to midnight when I checked in and was welcomed with a warm smile and greeting (I’m bummed I don’t remember her name!) I do a lot of traveling and can’t remember the last time I experienced that level of hospitality. Thank you, for an enjoyable stay
David
Ocelot and staff but pool and gym area closed or poorly equipped
Sonjie
Very nice staffing
Andrew
Love the location and room and service was great.
Ellyse
Very fruendly and helpful
Ronald Scott
The pool was down, so I chose that hotel for the pool. I wish I had looked better and seen that you did not have a complimentary breakfast, or I might have gone elsewhere.
Stephanie
I expect more from Marriot. The tv won’t change channels and the curtains will not close. The second affects me more as I’d like to be able to close the curtains.
Carletta
Not too quiet due to repairs taking place during my stay. However a great hotel, I always stay here when I visit from Atlanta.
Joshua
Dated and mold in the shower. The cost of a glass of wine at the bar was ridiculous! The check in women was very cold and unfriendly. The fitness center treadmills need to be replaced.
Jose
The clerk at the reception was plain awesome!
Scott
None
Charity
The worst bed I have ever slept on.
Jacob
We finally were able to get a night away without children. Brittany at the front desk was so sweet! The room was wonderful. The location was perfect to walk to restaurants. Easy access to 77. The overall stay was just wonderful. We highly recommend and will return.
william
great location
Verified traveler
It is what it is
Booked specifically for pool but this was under reno apparently which would have been nice to know…friendly staff, comfy bed, and conveniently located to all the things. Bring a noise machine…thin doors let you hear everything happening in the halls.
Lydia
Very clean. Very nice. Felt safe
Sean
Very accomodating staff. Hot coffee in the lobby first thing in the morning. Nice facility.
Rachel
Impressed
I had a wonderful stay. The bed was extremely comfortable and was impressed that the shower was hot each time. The front desk staff especially during the check out was very pleasant and Orlando made sure I did not have any concerns or issues with our stay. I will definitely be back!
Michael
Cleanliness of property,rooms,and lobby
Morrigan
This hotel has a fire pit outside, beside the hotel. A large group was allowed to sit out there and party from midnight to 3 am. I called the front desk twice; the second time I had to ask them specifically to ask the party to disburse or move elsewhere. They were keeping an entire side of the hotel guests awake. Never going back to that hotel.
Robert
The parking spaces are very very tight
Verified traveler
Night staff not helpful
The person who checked us in was nice. The room was acceptable. Then the smoke detector low battery went off at 3 am multiple times. I found the phone to call the front desk, it was disconnected. I used my cell phone to call the front desk. The woman said her monitor showed no fire. She told me to disconnect the battery from the smoke detector and someone would come in the morning to fix it. She said the phones were being updated and some of them were not working. I expressed more concern for safety, and she did not seem to be able to help at all. Needless to say I was unable to sleep the rest of the night because I was so mad and concerned. Upon checkout, there was no one at the front desk. Just a bowl to put your key in.
Yvette
I think it would have been better if the pool was open.
Anthony
The staff was super amazing and welcoming in every way. Room was spacious but definitely needs some updates and minor repairs. I’m not sure if it was the A/C unit or the cars parked outside that was super loud all night and morning long.
Other than that for a one night stay, i guess I can’t comodín too much.
Other than that for a one night stay, i guess I can’t comodín too much.
Miss Tracy
Great location, near stuff but very quiet. Property very clean and with everything you would need. Staff friendly and attentive. Would visit again.
DAVID
The staff was great especially Ann
steve
The staff was very helpful and the front desk was especially helpful upon arrival. One particular staff member I believe went over and beyond to make us feel at home and welcomed. Annie at the front desk took good care of us and made sure our stay was comfortable and enjoying. Thank you Annie for making us feel welcomed.
Phyllis
It was a great one night stay…
Stephanie
Not up to Marriott’s standards
They stay was ok we booked this hotel because of the pool after we check in we’re told the pool was out of order and wouldn’t be in working order until September. Worker said the owner didn’t want to buy the part for the pool just yet. The chair in the room had crumbled up granola bars all in it. We needed plug ins for two bi-pap machines and the plug ins was so worn out they would barely hold the plugs for the machines. Staff was very nice just the place wasn’t up to marriotts standards.
Brandon
Hotel staff was friendly, bed was uncomfortable and we were super disappointed that we specifically chose a hotel with a pool for our children only to check in and find out after seeing a sign on the door that the pool was out of order. We even mentioned to the clerk while checking in that we brought our kids to relax and swim and she didn't say a word about the pool being closed.
Carletta
Staff was extremely polite and courteous. When I had a problem with my room it was handled immediately. Very nice, clean and quiet hotel.
Tatiana
The mattresses are very soft, not comfortable to sleep
Steven
Not great
Hotel is clean and staff is friendly. However, the air conditioner could not keep our room cool and the pool is out of service.
Yesenia
Very friendly staff
Mark
Pool , icemaker , room refrigerator out of order
Balcony filthy , wasp nests , spiders...unusable
Shower leaked all over floor
Manager dismissive not apologetic...no offer of discount
Balcony cleaned ...all other complaints...ignored
Balcony filthy , wasp nests , spiders...unusable
Shower leaked all over floor
Manager dismissive not apologetic...no offer of discount
Balcony cleaned ...all other complaints...ignored
Tamara
I was in town for an outdoor tournament and was looking forward to relaxing in the pool after the long hot days outside but when I arrived at the hotel I discovered that the pool was out of service. There wasn’t any indication of this when I booked the hotel otherwise I wouldn’t have stayed there. The ice machine was also broken on my floor and I had to go to another floor to get ice. Never again!
Kellyann
This property was very clean and most of the staff was very friendly. I would definitely stay here again.
Steve
Pool was on repair, restaurant was not serving. Placed was in rebuild mode.
John
Pool was broken and apparently has been for some time. That was disappointing.
Donna
We stayed 6 nights and housekeeping only cleaned room once after we were told they clean rooms every other day. We asked them to clean the room twice and they never came. Rooms have old fashion coffee makers no microwaves and they charge you money per day for the bistro in the hotel. After complaining they informed that it will be reimbursed if not used. Staff not the friendliest. We won’t be returning to this hotel.
Mike
Very nice hotel. Pleasantly surprised by the amenities.
Allison
Rooms were clean and staff was super accommodating when our room for the first night of our stay was right next to the kitchen and very loud when breakfast was set up. They didn't hesitate to move our room ASAP so we had a better night sleep our second night!
Georgene
Not Good
We checked on on a Friday night. Pool and phones were down for maintenance. Pillows were horrible. Couldn’t figure out how turn down air conditioning so we froze. No coffee, no breakfast. Tub fixtures were all loose. One tiny bar of soap for two people. Just chintzy.
Location & surroundings
Courtyard By Marriott Charlotte Lake Norman
16700 Northcross Dr, Huntersville, United States
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Courtyard By Marriott Charlotte Lake Norman
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