Baymont by Wyndham Mooresville

8/10

Excellent

22 Oct 2023

Alan

Convenience

Leisure Self

2/10

Poor

22 Oct 2023

Richard

I cannot even begin to tell you how disgusting this property is. The hallways to the elevators to the rooms are horrible! Everything is stained, there is food splashed on most of the furniture, the walls are dirty, there is food trash and people’s clothing under the mattress, and things are broken. I could go on, and on, about how horrible this place is, but I will digress. Also, if you are expecting the advertised breakfast, you’re going to be disappointed because they are not serving breakfast, whatsoever. Also, I hope everyone enjoys the smell of weed, because it is everywhere! I have plenty of pictures to really drive this home!

4/10

Poor

19 Sep 2023

Patrick

Dirty

I was told they were under construction but it looks as if the construction has been going on for years and not even being completed in sections. Hallways only smelled of smoke and the carpets were filthy.

The room has trash & filth throughout it. I had to pull the nightstand back to access an outlet and I documented everything with photos of the filth found.

Fire/Smoke detector was removed and just left with exposed wires.

Lastly there were bugs crawling on the tv and dresser. Needless to say I slept on top of the covers as I needed just a place to stay before flying out the next morning.

Business

4/10

Poor

09 Sep 2023

Matt

Condition of the room is in need of maintenance and remodeling.

Leisure Self

10/10

Exceptional

02 Sep 2023

Verified traveler

Dirty stay

Bugs in the hallway door to room was open then keys didn't work. Stains on sheets and comforters. Dirty rugs everywhere. Strong oder in stairwells trip hazard on stairs where rugs are torn

Self

2/10

Poor

22 Aug 2023

Tonya

Our first room we got half of the carpet was wet. Nobody was ever at front desk. Inside and outside was dirty. It was just plain gross! The second room we switched to had a hot tube and all the jets were black and scummy. I didn’t even want to shower in there. It was just HORRIBLE!

Leisure Family

8/10

Excellent

21 Aug 2023

Denison M Coleman

Was told they were renovating the hotel, no services or amenities were avaliable. However I never witnessed any one working.

Leisure Family

2/10

Poor

08 Aug 2023

Lawrence

Absolutely horrible and filthy.

Leisure Partner

2/10

Poor

26 Jul 2023

Carolina

I think they need to do a renovation and they need to cleanup the property

Leisure Family

2/10

Poor

21 Jul 2023

Garrett

This was one of the worse properties that I have ever stayed in. I assumed wrong when I thought Wyndham hotels stood by their brand, I was wrong! This place was horrible in every way possible! Never stay here! Dirty! If it wasn’t so late and being exhausted after driving 6hrs, I would have left immediately!

Business Family_with_children

2/10

Poor

30 May 2023

Steve

Dump

This is one I defiantly do not recommend. Pictures show a pool. pool was being torn out. Pictures show out door seating area. This is there but no chairs or tables and closed. The continental breakfast is no longer available. Hall was smells awful. We left a day early with no refund. From Thursday till sunday morning our room was never cleaned. They only do room service after you check out. We had to go get our own clean towels from the front desk.
Long story short this place is a dump

Partner

4/10

Poor

24 May 2023

Erby

Bad experience

What a terrible experience
The place smells
The carpet is dirty

Self

2/10

Poor

23 May 2023

Chad

Dirty. That's the word to describe this hotel. The staff was nice enough, but the hotel was filthy. I don't mean 'this place doesn't feel clean' dirty. The carpets crumbs on the carpet, mildew in the shower, smells, trash in the hallways, heavily stained carpet throughout, smelly rooms, everything was dirty. Luckily, I travel long road trips with an emergency sleeping bag, as I didn't trust the bed linens.

Any of the provided photos must be YEARS old, because the hotel doesn't look like this anymore. It's horrible. I mean, trash in the hall, overloaded trashcan in the former breakfast area. It was very bad.

Leisure Self

2/10

Poor

20 Mar 2023

Jessica

Absolutely disgusting!!! The outside and the lobby just seems like the place is very old. However the second you step off the elevator it’s like the smell of cigarettes hits you in the face. It looks like they do not own a vacuum. We left. The second I walked in and saw someone’s fake lashes on the bed.

Leisure Family_with_children

2/10

Poor

10 Mar 2023

Paul

Nothing

Leisure Family

4/10

Poor

09 Mar 2023

Aaron

Took over 20min for someone to show up at the counter. Would have left if I could’ve cancelled res. The halls and room looked like it hasn’t been vacuumed in weeks.

4/10

Poor

24 Feb 2023

Patricia

The room wasn’t properly made up. We had to request pillow cases, towels, toiletries and a remote for the tv which the desk clerk kindly brought to us. The coffee pot and microwave didn’t work and several of the outlets didn’t work. Carpets dirty. Empty pop bottle in front of our room.

Leisure Partner

2/10

Poor

20 Feb 2023

Jason

Lady that checked me in was fantastic when she finally appeared. Waited over 30 min for someone to show up for check in and I was not the only one. Check in was fast, however grimey is not even the worst word I can use to describe the rooms, hallways and common areas. Stains on walls, doors, carpet, sheets, chairs. The shower and bathroom were disgusting. The sink not only leaked water when in the off postion but acted as though it was on full open. Not worth it, I bet the cheaper truckstop motels would have been a better stay. I literally slept a few hours and moved on to another hotel. Would not reccomend and will never go again.

Leisure Family

4/10

Poor

12 Dec 2022

Betty

Beds were clean. Carpets were dirty. Hallways were nasty. Sink leaked shower door would not close all the way. Coffee pot in the room didn't look clean. No coffee in lobby. Would never stay there again.

Business_and_leisure

4/10

Poor

01 Dec 2022

Michael

The hallway smelt like cigarettes. The box spring had a mystery stain down the side of it. The hallway looked like it hadn’t been vacuumed in months. Trash was everywhere. Not a good experience.

Friends_and_family Family

2/10

Poor

08 Oct 2022

Betty

Filthy halls, rooms. Smelled like pot. Feces on bathroom wall. Towels and washcloths dirty, even a dirty one on the floor when we entered. Bathroom door hanging by a hinge. Bed linens didn't smell clean. Badly stained carpets in halls and room. Just a mess!

Leisure Family

4/10

Poor

26 Sep 2022

Brenda

The pool was out of commission, no breakfast due to lack of staff. We were not made aware of this when we booked the hotel. The entire 3rd floor smelled straight up like an ashtray! Our room carpet was dirty and littered with crumbs and dog hair. Our smoke detector was filthy and laying on top of the microwave. The hall carpets were very dirty with large clumps of dirt and mud. Our bathroom sink was leaking and dripping. No daily maid service.

On the plus side, the sheets were clean and the beds fairly comfortable. We did check for bedbugs using traps and found none. And were given a small (12$) discount since there was no breakfast available. We were told they only had 3 employees. This will definitely be our last stay there!

Leisure Family_with_children

4/10

Poor

28 Aug 2022

Ashley

Not satisfied.

We stayed on the second floor. From the time we stepped off the elevator, it reeked. It really did smell bad. The bathroom door wouldn’t shut. It was broken. The tub was nasty. The beds and pillows were very uncomfortable and the ac didn’t work well. I don’t think we’ll be staying again

Friends_and_family Family

8/10

Excellent

28 Aug 2022

Andrew

The staff helped us with our laundry even though the guest laundry was out of order.

Leisure Family

4/10

Poor

23 Aug 2022

Diane

Nasty

The hall way smelled like cigarette smoke, the room smelled the same . There was cigarette burns in the beding . We had to buy room freshener. The sink faceted leaked .. shower curtain was tore half off the rod..very disappointing

Partner

2/10

Poor

08 Aug 2022

Jamison

DON’T STAY HERE!

DON’t STAY HERE! Hotel was run down. Room was filthy, smelled like cigarette smoke, not vacuumed, toilet filthy, and the list goes on. Our room was on the 4th floor and wasn’t sure the elevator was going to make it. The guy at the counter was nice and check in/out was easy. This hotel was so bad we checked out that night and went to another one. I’m not sure why Baymont/Wyndham would put their name in this property.

Friends_and_family Family

8/10

Excellent

25 Jul 2022

Chandra

I will not stay at Baymont Mooresville again. The hotel is dirty from the outside. The inside hallways carpets dirty, room carpet was filthy, room had a loud weird stench in it. The walls in the room and hotel are nasty, needs to be updated bad.

Leisure Self

6/10

Pleasant

06 Jul 2022

Karin

staff was very friendly and accommodating. worn out facility, messy, warm

Leisure Family

6/10

Pleasant

05 Jul 2022

Beth

The property is in a good location near Lake Norman. Easy access and thr front desk staff was very pleasant.

Our room was neat and \"clean\". The lobby, elevator, corridors were dirty. If you can look the otherway on your way to your room you will get a reasonable priced room.

No breakfast as advertised. Not even coffee so figure that in when selecting a hotel on price.

Leisure Partner

2/10

Poor

29 Jun 2022

Vyacheslav

First of all - this hotel is dying. It’s not being maintained and cleaned at all. The dirtiness is extreme. Actually it was the dirtiest hotel I’ve ever stayed in. The breakfast was stated at the time of booking, but in fact there was no breakfast at all due to the shortage of staff at premise. Stay away!!!

Business

2/10

Poor

25 Jun 2022

Adam

Not so great

Room wasn’t clean, smelled like smoke, and the blankets had burn marks. Hotels.com said they had complimentary breakfast, they did not. Hotels.com said they had a pool, it was under construction. This hotel was horrible for a family with young kids. The only option was to sit on the bed and watch TV.

6/10

Pleasant

25 Jun 2022

Thomas

Room with 2 beds and only 1 towel for showers. Breakfast was not provided as stated. Was told they did not have the staff to provide the breakfast. Will not stay here again.

Leisure Family_with_children

4/10

Poor

19 Jun 2022

Ayleen

The only good thing I can say is that the front desk attendant was nice and check in was quick and easy. That's where everything good ended. We rode the elevator up to the 3rd floor and the elevator reeked of cigarette smoke. The carpets were absolutely filthy and very old. We Got to our floor and saw that our room number was written in marker on the wall.
Part of the reason that we chose this hotel was because breakfast was included and when we checked in they informed us that they were very short staffed and breakfast was not being served. That was very disappointing. I do not recommend this hotel.

Leisure Family_with_children

4/10

Poor

09 Jun 2022

Robert

The room smelled as though it was previously a smoking room. The bath door was broken and the lighting in the toilet did not work as expected leading to an accident. The fridge leaked water.

Leisure Partner

2/10

Poor

04 Jun 2022

Tuan

The hotel was not clean at all. The rooms and hallways smelled of cigarettes and did not look like they had been properly cleaned in a very long time. We had to switch rooms because our original room was very dirty and lacked many amenities. When we switched rooms, we did not even have a shower curtain. The sheets were dirty for both rooms and the pillows were subpar. Overall, the stay at this hotel was extremely disappointing and I would not recommend this hotel to anyone. It does not deserve the reviews it has on Expedia.

Leisure Family

4/10

Poor

31 May 2022

Robert

No air conditioning ask multiple times about it. Only 1 towel for 2 night stay, had to ask for soap and shampoo. Halls looked dirty. Should be given a refund of some kind

Leisure Self

6/10

Pleasant

09 May 2022

Sybil

Carpet throughout was dirty, the hallways smelled like smoke. The exterior was dilapidated and hadn't been cleaned in a while.

Business_and_leisure Self

4/10

Poor

25 Apr 2022

Gerardo

Dirty and smell

Honestly I don’t recommended this hotel. Everything was dirty: the elevator, the stairs, the carpet, the blankets. The smell of cigarettes was very strong in the hole hotel. I asked for a non-smoking room, but everything smell to cigarette. Also, they offered free breakfast when I made the reservation, and when I was at the checkin they told me that they don’t have it anymore. Almost $100 per night, and was a very unpleasant place.

Friends_and_family Family

4/10

Poor

11 Apr 2022

Phillips W

The room bathroom sink was stopped up when I first walked in plus the shower curtain had mold on it.

Business_and_leisure Self

4/10

Poor

10 Apr 2022

john

Never again

I travel to Mooresville NC several times a year and I usually stay at another hotel. On this particular trip that hotel was booked solid, along with every other hotel in the area, except for the the Baymont. Boy, do I wish that was not the case. This entire facility smells. The main lobby smells. The elevator smells, and yes the room smells terrible. I'll sleep in my vehicle next time before staying here again

Friends_and_family Family

4/10

Poor

28 Mar 2022

Guy

Overall place wasn’t horrible staff was nice
But there was no breakfast the pool was closed and wifi barely worked sadly most Amenities offered were unavailable which is why we booked so kids could swim and the breakfast and WiFi were convenient honestly would have booked elsewhere competitive priced if known none of these were available

Leisure Family

6/10

Pleasant

20 Mar 2022

Todd

Very dated . It’s as if the property hasn’t been updated since it was built(2000?)
The fridge was adequate , the Microwave had a dial for time , and it had trouble cooking a bag of popcorn.
Faucet a little leaky , stuff like that .
And no Breakfast due to “Covid”.
Some places do serve breakfast , not this one . At
least we had a coffee maker in the room .
We paid for Non smoking , but getting off the elevator , we smelled a lot of smoke on floor 2 . And ashes on the carpet in our room . Maybe people disregard non smoking. And also tells Carpet hadn’t been cleaned …

Leisure

2/10

Poor

14 Mar 2022

Tradd

I rarely review properties but this property should be condemned. It is advertised as non-smoking but the entire property wreaks of smoke, is very dirty, looks as if it has not been cleaned in 1 year. I had an asthma attack in the middle of the night due to the cigarette sample smell and had to leave the hotel one day early to go to another hotel. My charges for the second night had been pre-paid through Expedia and there was not any refund for the second night.

Leisure Self

4/10

Poor

20 Feb 2022

James B

It was clean and had a tv.

Leisure Family

6/10

Pleasant

31 Jan 2022

Verified traveler

Baymont

The hotel was sub-par and we had no hot water in our room.

Friends_and_family Family

6/10

Pleasant

13 Jan 2022

Ryland

Smelled like smoke

Business Family

10/10

Exceptional

09 Jan 2022

Allyson

Place was clean and nice.

2/10

Poor

24 Dec 2021

Terry

Hotel is extremely dirty and rundown. They provided one washcloth for three people. Told us that they have no more. Ice machines and vending machines were not working. All in all one of the worst hotels I have ever seen.

Leisure Family

4/10

Poor

22 Dec 2021

Chantel

No worth the money

We were in town for my husband to have a Pacemaker put in. We needed a place last minute since we were at the hospital 8 hours and lived 2 hours away. It was a long day and were tired.
Check in guy had no personality was hiding in a corner on the computer when I came in. He asked for my ID and then just gave me a room card. He did not say what time breakfast was WiFI password or anything.
We get to the room and have roughly 6-8 ladybugs on the bed. No big deal just lady bugs. Go to turn the TV on and the remote does not work. The batteries were dead and there was no back on the remote to even hold them in. So downstairs we go to get batteries. Mind you we had to go down to the front desk cause there was NO PHONE in the room. Now, I know we all have cellphones but there should be a phone to call front desk.
The bed was not that bad for comfort ,but the comforter had cigarette burns and holes in it. The chair in the room was well past it’s time. It was dirty and torn. I wanted to at least wash my face but there was no wash clothes. The best part of all this was the shower did NOT even have a liner or curtain.
When we woke in the morning we noticed how dirty things really were. The walls had what looked like someone threw coke all over them. The carpets were filthy.
Come downstairs for some coffee and breakfast and there was NOTHING. The lights in the breakfast area were not even on. Mind you the website says breakfast. Nothing under COVID precautious about no breakfast.

6/10

Pleasant

06 Dec 2021

Erik

Very dated rooms. General cleanliness could have been better. No working ice machine.

Self

4/10

Poor

22 Nov 2021

Robyn

Hotel has roaches, black mold in bath tub, along the tile and in the jet’s for the tub, pool was under construction which was one reason I chose this hotel and couldn’t even use it.

Friends_and_family Family

4/10

Poor

22 Nov 2021

Eric

Very dirty and poorly maintained.
Very helpful pleasant staff

Leisure Family

2/10

Poor

17 Nov 2021

Caroline

This is the worst. Dont stay here! No breakfast!! No sign to get to the hotel. Blankets dry rotted with holes. Leaky fauset. Halls reaked of weed. Did I mention NO breakfast at all, not even coffee in the lobby. The over all condition of this hotel was bad. Needs a lot of repairs. The room number was hand written on the wall with pencil by someone with terrible handwriting. Just sad! At least the bed was comfortable if you can get past the rips and holes in the blanket. Yikes. I wont be back. Wish someone else had left a recent review about this place before I booked it. I asked about the breakfast amd it seems they never have it due to corporate issues, no provider. So it was not just today. :(

Business Family

8/10

Excellent

14 Nov 2021

Jeremy

The bed and sheets were clean which is number one with me but everything else was pretty dirty. It’s just an old place that hasn’t been updated in 30 years. Pool was under renovation hot tub shut down, none of the ice makers worked, drink machine out of order, fitness area not accessible. Couldn’t find anything to drink on the entire property

Leisure Partner

4/10

Poor

26 Oct 2021

Consuelo

The room was dirty ,The hallway smell really, really bad the elevator was nastyI will never stay there again.

Friends_and_family Family

4/10

Poor

22 Oct 2021

Paul

canceled the room due to old, smelly, things not working.

Self

4/10

Poor

03 Jan 2018

angela

The hotel looks better on the outside than it does the inside. The first room we were put in had no light cover in the bathroom did not work the lights the television didn’t work then we was put in a nicer room which I was OK with and the so-called breakfast buffet was horrible ....eggs were hard as a rock and the staff is not friendly what so ever except maybe one person or two ....Baymont is considered a nicer hotel but this particular one was not for sure it needs a lot of work especially the staff! Appearance and attitude is a key component for businesses, this hotel definitely lacked that!

Family

8/10

Excellent

04 Dec 2017

Verified traveler

Bed was comfortable and room was clean
Nice quiet area.

Family

4/10

Poor

03 Dec 2017

sue

You get what you pay for.

We booked this hotel bc it had a indoor pool, we had time between the time we check in and when we had to be somewhere. We were going to enjoy the pool and relax, the pool was closed. Our sink did not work well.
Won't be back.

8/10

Excellent

25 Nov 2017

Aunt J.

Staff was very friendly. Computers were unacceptably slow, both at check-in and check-out.

6/10

Pleasant

13 Nov 2017

Verified traveler

There was construction going on with the pool and we were not informed of it.

4/10

Poor

08 Nov 2017

Verified traveler

Poor condition including fire safety. Old tv was v

Poor- room not ready more than an hour after check-in time. Electrical & fire safety poor. Microwave could not be kept plugged due to. beeping. Old style tvs and analogue- maybe from garage sale?

10/10

Exceptional

03 Nov 2017

Winston

Great Location with excellent staff.

The day shift receptionist is Diedre and she is great. Always work with her and you will do fine.

4/10

Poor

28 Oct 2017

Verified traveler

Toilet

Toliet ran constantly....complained to the front desk...it wasn't fixed

4/10

Poor

24 Oct 2017

Gerry

Changed hands 2 months ago

Leaky sink faucets, stained carpeting, shower door very shaky, marginal breakfast, very weak coffee - would NOT stay again. Asked to have receipt e-mailed & have yet to receive it.

10/10

Exceptional

13 Oct 2017

Melissa

It was nice, shower surround had mold stains though. Breakfast was a nice variety hot and cold but only one employee was trying to run the desk and keep breakfast stocked which caused delays in both areas. We will stay again if we are in the area. Room was spacious and would surely fit a family of 5.

10/10

Exceptional

10 Oct 2017

Amy

Better tv channels

Partner

6/10

Pleasant

25 Sep 2017

Winston

Nice hotel close to a bunch of restaurants, I-77

Excellent stff, great location, good price. Everything is organized well. Desk staff is accomoadting and pleasant.

4/10

Poor

16 Sep 2017

Joe

Terrible!

Not clean, employees on nightshift smoked right by the door and stunk up the whole first floor with cigarette smoke!! Never comming back!

4/10

Poor

13 Sep 2017

Verified traveler

Old hotel. Basic but adequate. Should be cheaper

The pictures do not provide realistic impression of the hotel. The hotel is in bad need of an upgrade. Also, pool was under renovation (which was not obvious when looking it up) and fitness room was partially working. The lighting is bad, the furniture and style is old. The breakfast was basic and not particularly appetizing.

Family

8/10

Excellent

05 Sep 2017

Verified traveler

Good for the money

Just what I needed for a place to stay while working out of town.

2/10

Poor

04 Sep 2017

Elizabeth

Not what was expected for Mooresville!

There were black markings all over the walls of our room. The reason I booked this particular hotel was it's indoor swimming pool. It was under construction, which was not posted on the website! No bathtub, only showers. Definitely not a Mooresville feel!

6/10

Pleasant

03 Sep 2017

Bounyadeth

Cheap and decent

Family

8/10

Excellent

22 Aug 2017

Aaron

Nice hotel..Close to Trump National

Breakfast was not bad. But, the pool is still not working.

10/10

Exceptional

20 Aug 2017

Debora

Very nice, good breakfast

Everything was wonderful, the room was clean and spacious, our only complaint is the wifi didn't work ( no signal) and there were noisy people running in the hall ( not your fault)

Family

4/10

Poor

18 Aug 2017

L

No pool, no way of knowing

On the website for the hotel it showed an indoor and outdoor pool. There was 4 of us traveling and we were looking forward to taking a dip in the pool. Well guess what, no pool. Very disappointment and if I would have known we would not have stayed there. I will never stay in another Baymont after this visit even for one day and last minute.

4/10

Poor

17 Aug 2017

Eleanor

not up to par

From the unkempt entrance continuing throughout the entire hotel,we were disappointed. Everything about this place seemed tired

4/10

Poor

14 Aug 2017

Kelly

Okay stay.

Picture of lobby is deceiving, very small reception area. Room number was written in black ink on the wall, the plaque had fallen off. Air conditioner blew cold air but did not cool the room down. Room was clean and served our purpose of having a place to sleep. The second floor had a feeling of neglect. Pool was closed, wish that had been on the information.

Family

10/10

Exceptional

31 Jul 2017

Sid

Great facility at a bargain price.

Everything was great. I'll stay there next time in Mooresville.

4/10

Poor

31 Jul 2017

Chris

Never again!

Last resort only. Unpleasant staff, horrible breakfast, old dirty rooms unless you got a suit. Pool under renovation. We will never stay at another Baymont.

Family

8/10

Excellent

16 Jul 2017

Verified traveler

Actual room was good. Seems pool has been under repair for over a year. If you look at past reviews. Needs a good mow and paint. Breakfast was great. Great location alot to do or eat.

Family

6/10

Pleasant

12 Jul 2017

David

Not so hot

We stayed only for a single night for travel. The room suited this purpose, but for nearly 100 bucks I expect a bit better. The reservation made via an app an hour earlier was not in their system on arrival. I was told this is normal for their system. There were no problems getting an actual room however. The area surrounding the hotel is busy, but there are several great places to eat and walk around. The room however left a bit to be desired. Comfortable enough for a single night, but I wouldn't plan to stay there longer than that. Stains on the walls, hole in the wall (stuffed with restaurant napkins, I kid you not), and broken vanity counter top. The shower door had to be forced into place. The AC struggled to keep up, just run down I guess. Again, I've seen better conditions for far less money.

Partner

8/10

Excellent

28 Jun 2017

Janet

Newly renovated

Newly renovated hotel. Nice staff informed me upon check in that pool was being renovated so if I wanted to cancel reservation I could. Excellent breakfast bar in morning.

6/10

Pleasant

31 May 2017

Ponytail Bob

It looks like about five more years before the pool will ready. Breakfast was slim pickins. Other than that, it was okay.

8/10

Excellent

27 May 2017

Verified traveler

The hotel has is conveniently located just off of the rte. 77 exit but the terrain blocks any road noise. Quiet, though close to everything. Staff is friendly and responsive. Building is nothing fancy but the rooms are in good shape with excellent mattresses. Microwave and Refrigerator in room are a plus. Overall a very good value for the area.

4/10

Poor

27 May 2017

John

Needs ALOT of work........

The hotel looked old and worn out. I saw only one person working there he was at the desk. Same guy checked me in and checked me out. I saw no one working at the breakfast area. The food I tried was not good at least there was a Chick Fil A next door. The room was out of toilet paper and the pool was shut down. TV had cable but no HD or digital channels. Did not have TNT could not watch the NBA playoffs. Wifi was in and out all night.....

Family

8/10

Excellent

16 May 2017

cindy

A little older but clean. Nice staff. Good breakfast selection.

4/10

Poor

16 May 2017

Cindy Lou

hotel was an older one some staff were very friendly an nice others acted like you were bothering them room was clean and comfortable breakfast was a joke not worth it had to ask for more food to be put out and there was still a half hour left till breakfast and they cleaned up right at 9a even though people were there still eating I booked this hotel especilly because it had an indoor pool no one told me that it was under renovation and would be closed i feel i should have gotten some of my money back spent 3 days there and nothing to do weathe was cold and raining so couldnt go to the lake and when i complained no one did anything about it

2/10

Poor

13 May 2017

Verified traveler

Never Again

Smelled like cigarettes, rooms were outdated with stains in the chair and in the carpet, marks on the walls
No pool

2/10

Poor

02 May 2017

jesse

Needs help

Unfortunately this place needed a lot of help. When we arrived to our room we had to jimmy rig the bathroom door to get it to shut all the way. The shelf that held the towels ended up falling down, but worst of all was the pool not being able to be used. It had no water and looked to be needing renovations. Unfortunately there weren't any signs or notifications of this going on, either at the hotel or on the Expedia site. The smell of the room was not good either, it needed to be aired out and for sure needed to be deep cleaned.

8/10

Excellent

01 May 2017

Verified traveler

They are in the middle of renovating so the indoor pool was not open, which is the reason why we chose to stay at the Baymont. The air conditioner in our room didn't work very well. I think once they get done renovating it will be a much better place to stay; we would stay there again.

Family

2/10

Poor

21 Apr 2017

Verified traveler

Looks are deceiving

First, the pool was closed, this should have been mentioned on their website. We traveled with 3 small kids who were very excited about swimming. When i complained to the woman at the desk, her response was \"go stay somewhere else then\". Next, our bathroom door was broken and didn't open. We were upgraded to a better room which was better, it had a huge jacuzzi tub which would have been nice but the jets didn't work. The breakfast in the mornings was terrible, never enough of anything put out, toaster didn't work, and I don't know what the yellow stuff was that they called eggs, but they definitely weren't eggs. The staff was usually pleasant, but everything else was horrible. Take the desk woman's advice and stay somewhere else

8/10

Excellent

15 Apr 2017

Johnny

Within walking distance to great amenities.

Indoor pool was under construction ,was a big let down for my family.

4/10

Poor

01 Apr 2017

Verified traveler

Unsafe feeling hotel

The hotel is very dark and in a secluded area. Very little light on the building and in the parking lot. Staff was nice but had to look for them around the lobby even after ringing the bell. Room is very dated!

6/10

Pleasant

26 Mar 2017

Christina

The room assigned to us had a leaking toilet. We were given the option of another room with a king/ couch bed but we chose to stay in the original 2 queen room and they reduced the rate which was nice. The room was dated and the pocket door to the bathroom did not fully close. It was fine for a one night stay.

Family

8/10

Excellent

25 Mar 2017

Verified traveler

Nice motel.

Room was clean, motel is near restaurants, shopping and NASCAR team shops.

6/10

Pleasant

12 Mar 2017

Verified traveler

No full size bath towels in room.

No full size bath towels in the room. No good to realize when you're all wet in the shower!

2/10

Poor

04 Mar 2017

Bryan

Old. Dirty. Seedy. Creepy

4/10

Poor

03 Mar 2017

Ron

Lower end of the Baymont group for sure

Telephone didn't work, just wanted it for safety sake. Took 2 visits to front desk, one of which no one showed for 15 mins.Had to call on cell phone to get an answer. When a new phone was delivered I had to install. worked well.
Breakfast was mediocre. When presented with receipt, had my name, an Amex card number, I don't own a Amex card

6/10

Pleasant

17 Dec 2016

Verified traveler

Worth the cost

The staff was friendly and helpful. The property is a bit dated but in the middle of being remodeled so understandable. It was quiet and relaxing with a great steak house right next door.