Candlewood Suites Huntersville Lake Norman Area

8/10

Excellent

22 Feb 2026

Michael

The hotel rooms we spacious and very clean!!

6/10

Pleasant

02 Jan 2026

Jessica

The picture of the hotel didn’t match the present

Leisure Self

10/10

Exceptional

20 Dec 2025

Jeffrey

Great location, phenomenal staff, helpful, patient, a d there if you needed anything. I highly recommend. Just don’t drive my rates up😉

Business Self

2/10

Poor

19 Dec 2025

Angel

They gave my wheelchair accessible room away before I arrived!

Pet

10/10

Exceptional

01 Dec 2025

Albert

Yes

Business Self

8/10

Excellent

28 Oct 2025

Steven

Bathroom shower had paneling fall off. Otherwise our stay went well. Staff and service was excellent.

Friends_and_family Family

6/10

Pleasant

16 Oct 2025

JORGE

Aceptable

4/10

Poor

07 Oct 2025

Tamara

Rooms are dirty, mold growing I. Bath tub and bathtubs are peeling

6/10

Pleasant

05 Oct 2025

Jacqueline

Lady at front was nice.1st room was horrendous it looked like the tub was a place they fixed cars had disgusting black stuff soap marks

Partner

6/10

Pleasant

14 Sep 2025

Casey

Staff was very friendly. Property does need some attention or updating.

Leisure Family

2/10

Poor

07 Sep 2025

Jerome

Needs a upgrade. Dishes in the cabinet was also dirty

Leisure Self

8/10

Excellent

14 Aug 2025

James

Staff GREAT!

Business_and_leisure Partner

10/10

Exceptional

04 Jul 2025

Kristin

Fine

10/10

Exceptional

09 Jun 2025

Corina

Clean, spacious room, parking on site, restaurants nearby. Fast checkin/checkout.

Leisure Family

4/10

Poor

22 May 2025

David

Very worn and dated property. The ‘pantry’ of food to buy had a can of beets and another of pork and beans. The smell of wacky to back was throughout and when it wasn’t it just smelled musty. The bed was comfortable…

Leisure Self

10/10

Exceptional

09 May 2025

Robin

Nice and courteous, comfortable,well lighted, free wash and dry.

Leisure Friends

2/10

Poor

14 Apr 2025

Samantha

I had a terrible experience at this hotel. When I checked in, the first two rooms they gave me were already occupied — I walked in on people both times, which was extremely uncomfortable and completely unacceptable. After finally being given a third room, I found hair in both the bed and the shower, which clearly indicated it hadn’t been cleaned properly. On top of that, the room smelled bad and was very noisy, making it hard to relax or sleep.

This was one of the worst hotel stays I’ve ever had. I expected a basic level of cleanliness and professionalism, and this hotel completely missed the mark. I would not recommend staying here.

Business_and_leisure Partner

6/10

Pleasant

20 Mar 2025

Kathy

Good service but smell due to pets

Service was good but the place is pet friendly and i was not aware of how much it was going to smell.

Business

10/10

Exceptional

14 Dec 2024

Jamie

Nice place for an overnight stay.

The room was clean but out-dated. We didn’t care so much because we were just staying overnight on our road trip down to Florida. But there was definitely a musty smell in the bathroom. The shower worked nice and I really liked that there was full sized Dove shampoo, conditioner, body wash, hand wash and lotion in the bathroom. The area is really nice with a lot of shopping and restaurants. Very convenient to 77 so you can pick up and get off quickly for your trip. The front desk staff was very friendly. The only thing that seems crazy to me is there is a mandatory 75.00 pet fee. Not a deposit like most places, just a fee you don’t get back even if your pet doesn’t damage anything. I get it, but a little pricey for a hotel that is already a little overpriced for what it is. Overall, I would recommend.

Friends_and_family Family

2/10

Poor

17 Nov 2024

Amanda

The room was pretty funky and we found a roach in the tub immediately

4/10

Poor

26 Oct 2024

Verified traveler

Out dated, needs some repairs. Ripped carpet in multiple places. No linnens for the pull out couch besides pillowcases and a thin blanket. Pull out is HORRIBLE, TERRIBLE SLEEP. Crumbs left on counter tops. Worth spending extra for another location.

Friends_and_family Family

10/10

Exceptional

20 Oct 2024

Christopher W

Lake Norman family trip

The staff was super helpful and really made our stay great. Shout out to Nikki and Lisa, the others were great as well. They met all our needs and suggested great places for us to bring the kids while in town. The room was clean but the fixtures and bathroom was dated and had some minor issues that need to be addressed.

Friends_and_family Family

6/10

Pleasant

15 Oct 2024

Tonya

Not the cleanest place and it smelled musty. Wouldn’t stay there again.

Leisure Family

2/10

Poor

25 Aug 2024

Michael A

The room had a Oder people outside of hotel smoking all time of night a lot of in and out traffic

Business_and_leisure Family_with_children

6/10

Pleasant

03 Aug 2024

Trista

Great location. Run down property.

Business_and_leisure Self

10/10

Exceptional

31 Jul 2024

Michael

This place is a gem! Everyone here is extremely friendly and the room is perfect. We are able to utilize the kitchen in our room, which has beautiful, clean appliances and cupboards that are stocked with everything we need. The bed and pillows are really comfortable, and the AC is quiet and works great. Affordability and comfort that we appreciate a lot on our long road trip! We would definitely stay here again!

Leisure Pet

6/10

Pleasant

28 Jul 2024

Ajile

The property is old and smelled like smoke and old cigarettes everywhere. Staff was gracious, knowledgeable and very helpful

8/10

Excellent

28 Jul 2024

Ajile

The property is old and smells like smoke and old cigarettes everywhere. The staff was gracious, smart and helpful.

Business Pet

10/10

Exceptional

09 Jul 2024

Dana

Very clean and comfortable

8/10

Excellent

18 Jun 2024

Leonard

A two-day stay! It was what I needed: quiet and close to family residence. Thanks!

Friends_and_family Family

4/10

Poor

31 May 2024

Linda

We had stayed here before but it has gone downhill since. The woman at the front desk was very nice and did try to accommodate us. There was an unpleasant odor and a bit dingy. The first room we were given was never cleaned. The second room was OK but the overall hotel condition was sub par. The directions for connecting to the WIFI were different than what the paper instructions were. Just an overall unpleasant experience.

Leisure Partner

6/10

Pleasant

19 May 2024

allison

In need of some TLC

I don't know who owns this property, but you can tell very little thought or resources were put into \"updating/redecorating.\" The smell in the hallways and room was very unpleasant. The mattress made sounds when you rolled over, sat up, or sat down on it. Caulk was used to fill large gaps, carpet was laid haphazardly.

Friends_and_family Family

2/10

Poor

07 May 2024

Angela

The hotel is beautiful. However, the room furniture is too, too small, especially the bed. The bed was very low to the ground and uncomfortable. My mother is 78 and was not able to get in or out of the bed comfortably, nor was she able to get a good night’s sleep in it. Again, it’s a beautiful hotel, but unfortunately we had to change locations.

Leisure Family

8/10

Excellent

28 Apr 2024

Michael

One night stay

This hotel is in a convenient location. The staff was nice. The room and bed were fine. The bathroom needed a serious upgrade. The parking spaces in the parking lot are very narrow and there were a lot of work trucks. Be careful where you park if using a personal vehicle as it could easier be hit by someone opening their car doors.

Self

2/10

Poor

28 Apr 2024

Helena

Overall just wasn’t pleased, smelled like cigs & weed, elevator was dirty, didn’t even work properly. Long check in process.

Business Family_with_children

2/10

Poor

27 Apr 2024

Autumn

Candlewood never let us check into our room. Spent money for no reason. I’m super disappointed!

Business Partner

4/10

Poor

08 Apr 2024

Martha

The staff were very pleasant. The hotel is located close to shopping and dining.

The room was clean but in the plumbing fixtures were in terrible condition. The bath tub was cracked and the tub spout was loose. The faucet in the kitchenette leaked.

The room door handle jammed so opening the door from the hallway was sometimes a challenge. I reported it but no one came to repair the door handle.

The attempts at maintenance were poorly done. The bathtub had been patched, then painted, but not with the correct acrylic paint designed for tubs.

The loose bath spout had been glued back on using sealant but that failed and the spout almost fell off when I pulled up the diverter for the shower.

I cannot recommend this hotel in its current condition.

Leisure Pet

6/10

Pleasant

16 Mar 2024

Towanda

Check in process was not great. The staff member was not able to check me in right away even though the funds had come out of the account already. Reservation had been made hours beforehand and Expedia hadn’t

8/10

Excellent

03 Mar 2024

Verified traveler

A-Okay.

Someone knocked ( loudly ) on my door at 2:37am and wakes me from a sound sleep. When I got up to ck the peephole? I didn’t see anyone there… definitely didn’t imagine this. That isn’t anything management can ‘fix,’ unfortunately. My room was very clean, comfortable, accessible and in a good area of the hotel. Great check-in and check-out.

Friends_and_family Friends

6/10

Pleasant

29 Feb 2024

Kenzie

The quality was very rough. We only used it for sleeping as we were out most of the day but the shower and bathroom as a whole was very run down. The walls looked rough and the air conditioner was extremely loud. Overall it was an alright stay. I felt safe and had a bed that didn’t feel dirty so that’s the most important thing, but the place could definitely use some maintenance work.

Leisure Partner

2/10

Poor

16 Dec 2023

Timothy

The room was musty and smelled. The inside door handle fell off when we arrived. The door closed and it fell to the floor. The fold out bed was gross. Dirty sheets on it. I would not stay at this hotel ever again!

Leisure Family

10/10

Exceptional

24 Nov 2023

Tony

Dont remember. Too long ago.

Leisure Family

4/10

Poor

05 Nov 2023

Neil

I will say that the bed was comfortable. The facilities were overall old and dingy looking. I had one towel in my bathroom, no washcloth and no hand towel , the phone did not work, overall musty and cigarette smell throughout. I was disappointed

Leisure Self

10/10

Exceptional

29 Oct 2023

Joshua

The lady who checked us in was amazing! We will be back thank you for the great experience

Leisure Partner

4/10

Poor

27 Oct 2023

Benjamin

Staff were friendly but the place was very dirty, even found cockroaches in our room. Room was somewhat clean but shower left a lot to be desired.

Leisure Family

10/10

Exceptional

22 Oct 2023

Theresa

The room had a lot of amenities especially if you are staying several days or need to work. Some of furnishings are past due for an update. Staff were friendly and helpful.

Leisure Family

2/10

Poor

25 Jun 2023

Andrew

Will not recommend this to anyone

Business

2/10

Poor

25 Jun 2023

Andrew

Place smells… it’s aged and front reception is rude

Business

8/10

Excellent

04 Jun 2023

RICHARD

Have stayed there on several occasions over the years and property is starting to show its age, needs some sprucing up but for the price can't complain.

Leisure Family

6/10

Pleasant

01 Jun 2023

Anita

The property was fairly clean but was obviously an older property. The bed was very comfortable. I probably would have rated it higher but the front entry staff made sure to point out there would be NO housekeeping because of being there only one night and we were on our own if we needed more towels. Also pointed out there was nothing in the way of coffee or breakfast without purchase. In the room there was a coffee maker and a packet of coffee but no creamer, etc. Had to drive a half mile to get morning coffee. For $150 / night in a mediocre hotel the least they could do is offer coffee in the morning in the lobby.

Leisure Partner

8/10

Excellent

18 Apr 2023

julie

Quiet and comfortable

Clean and comfortable hotel. Very quiet. Good price.

Business

4/10

Poor

03 Apr 2023

Craig

Staff was not knowledgeable of questions asked. On Saturday, someone came into my room because the door was not completely closed when I returned. Elevator smelled like marijuana. Will not stay here again.

Business Self

10/10

Exceptional

19 Nov 2022

Kelly

This is a very clean motel, staff (except for the daytime check-in clerk) were great, helpful and attentive to our needs.

Leisure Pet

8/10

Excellent

09 Oct 2022

Karen

Clean room, right off interstate

Leisure Family

8/10

Excellent

28 Jun 2022

Carl

One to consider

The stay was good. The location was ideal for me. No restaurant on site but lots of good restaurants very close by. Very nice area. No pool - but I was there on business.
Starting to get a little dated - but was clean.

Business

4/10

Poor

23 Jun 2022

Coryn

Bathroom is disgusting. The tub is stained brown. The furniture in the living area is very worn. Saw a cockroach in the hallway. No complimentary coffee or hair dryer. Hotel is in a great location but will be staying elsewhere next time. Very disappointed.

Leisure Family_with_children

6/10

Pleasant

18 Jun 2022

Alan

We were in handicapped room #129. Room was very old looking and not sure how clean it was. But the appliances were new and all worked great, including the ice maker. Furniture very comfortable. Used a suitcase and stand for extra storage in the BR which worked OK. Staff was over and above friendly and accomodating. Clean towels and linen readily available for the asking. Lending cabinet of items; we borrowed a George Forman and an HDMI cord. Parking and access to our room perfect. I would stay there again since the options for a full kitchen with a stove in that location were few.

Leisure Partner

10/10

Exceptional

01 Jun 2022

Lynneva

Great stay

It was very clean and nice. The customer service was fantastic. We will stay with them again.

Partner

10/10

Exceptional

16 May 2022

Verified traveler

Suite was large and comfortable. The bed was clean and confortable. The shower was a bit outdated, but worked for our stay. The amenities were what made it worth the stay -- the kitchenette and full fridge.

Partner

4/10

Poor

06 May 2022

Anthony

Room smell of dog urine was potent.

Business_and_leisure Family

8/10

Excellent

06 May 2022

Charles

Staff was great

Leisure Family

8/10

Excellent

26 Mar 2022

Traci

Nice location to Blythe Landing

Hotel is very close to Blythe Landing. Good choice of restaurants around. Definitely an older hotel that has been given a face lift. Only problem in room was the huge chip out of the fiberglass bathtub. The marketplace downstairs is very easy to use and the prices is reasonable. We asked for late check out and was able to stay until 1:00.

Partner

8/10

Excellent

05 Jan 2022

Kristina

Everything was great except the bed. Worse bed we have ever slept in

Leisure Partner

10/10

Exceptional

20 Dec 2021

Karla

Just your standard hotel, staff was very sweet, building had a mildew smell. Rooms are significant, roomy. Bed was very cozy

Business_and_leisure Self

8/10

Excellent

06 Dec 2021

Jacqueline

Was convenient to family and reasonable in price

Leisure Family

6/10

Pleasant

05 Dec 2021

David

I did not check-in. I cancel my reserventation.

10/10

Exceptional

15 Nov 2021

Kurt

Very Friendly Staff

Hotel was clean. Common area is a little tired, but rooms we good. The friendliness of the staff is what made it.

Friends_and_family Family

8/10

Excellent

28 Oct 2021

John

Property is dated, needs upgrade & painting

Business_and_leisure

8/10

Excellent

22 Oct 2021

Ricardo

Good spot

The stay was good, the staff was very help and polite. The rooms are large and well prepared.
Windows do not have blackouts and the water pressure is low on the showers.

Partner

10/10

Exceptional

18 Oct 2021

Ester

Did not like that room only had one bed. Otherwise, had a wonderful stay

Business Self

10/10

Exceptional

14 Oct 2021

Matthew

The property and its area grounds were well kept. Quiet and safe environment.

Business_and_leisure Self

8/10

Excellent

12 Sep 2021

William Sean

Friendly housekeeping and front desk, but maintenance was not good. Shower hook failed,

6/10

Pleasant

07 Sep 2021

Cathie

Room was nice but the people where loud and invasive. We ended up leaving a day early because it was like one giant party. One guest kept walking past our window. Had to wait at check in as our room was not ready. It was 4pm. After check in times. Loved the amenities and free laundry

4/10

Poor

23 Aug 2021

Cassie

The room had water stains on the ceiling and a cup ring on the comforter. Just didn’t feel very clean. Terrible water pressure. Fine for one night and just sleeping.

Leisure Self

8/10

Excellent

09 Aug 2021

Verified traveler

Convenient location, fair value, nice facility.

Business Self

8/10

Excellent

12 Jul 2021

Verified traveler

The room has a smell fabreeze could not get rid of

Leisure Partner

10/10

Exceptional

09 Jul 2021

Verified traveler

This is the most pet friendly hotel we have ever stayed at! We were given a small treat bag as a gift for our stay. Our fur-baby loved it here. It makes our travel here very convenient because we have family in the area. The accommodation made us feel very much at home. We will definitely come back again!

Leisure Pet

2/10

Poor

05 Jul 2021

Verified traveler

The rooms smelled like mildew. The first room I entered contained roaches and coffee stains on the nightstand. I immediately informed the front desk and was provided another room. The floors in the second room were dirty, contained ants, smelled like mildew, and there was a leak under the bathroom sink; the dishes were dirty, the microwave did not work, nor did the fan in the bathroom. ( I have photos and videos as evidence) There was one remote control for two television sets. I am very disappointed with this property. I was told by front desk staff that I would be contacted by the manager regarding my concerns. As of today, I have not received a response. I do not recommend this hotel. In addition, my daughter and son also reserved a room at this hotel and encountered roaches as well. Unfortunately, there were no vacancies at other nearby establishments. Therefore, we spent nearly two hours cleaning and disinfecting our rooms.

Pet

10/10

Exceptional

11 Jun 2021

Verified traveler

We enjoyed our stay very much. Friendly staff, convenient location

Leisure Partner

8/10

Excellent

07 Jun 2021

Verified traveler

Decent Hotel for the price

Very nice staff and convenient location near everything.

Partner

10/10

Exceptional

17 May 2021

Verified traveler

Excellent experience

Very convenient, good location, clean neat and friendly staff

4/10

Poor

03 May 2021

Verified traveler

Checked in on Thursday. Left room At 7 AM . Returned at around 2:30 PM and room hadn’t been serviced. Called the front desk and the nice lady told me it should have been serviced and she would try and get someone to service the room since they leave at 3 PM. She did manage to get it serviced.
On Saturday, the room was never serviced. I was in room 206. Bed would sink in about a foot.

Leisure Self

10/10

Exceptional

24 Apr 2021

Wendell

Like Home!!!

Great 👍

Self

10/10

Exceptional

08 Apr 2021

Verified traveler

Everything available.

Friends_and_family Family

2/10

Poor

05 Apr 2021

Verified traveler

The rooms are filthy. We asked to be moved from 115 because it was filthy and a lot of damage to fixtures in the room. The stove top had burnt on food. Sink was pitted and we didn’t want to get blamed for it. They moved us to room 128 not much better. Toilet was filthy. Rugs were filthy bare floors and cupboard doors were sticky from ??? The refrigerator was noisy and the heater started vibrating loudly. The furniture is ugly worn out and out dated. Bed is too close to the wall on one side very difficult to get up in the middle of the night without hitting the wall. My blind wife spent time cleaning and disinfecting counters and toilet. Sign in the room says that is was deep cleaned before we got there, not true. When we told this to woman at checkout we were told that she would let the manager know. I doubt it. Not happy want my money back.

Friends_and_family Partner

4/10

Poor

23 Mar 2021

Kenneth

Rooms were filthy

I booked two rooms at this hotel for two associates for work. It was so filthy, that one refused to stay there and booked a room at another hotel. The other associate found it equally dirty, but reluctantly stayed there since she had no other transportation.

Business

2/10

Poor

03 Feb 2021

Dawn

No respec for the guest

Upon arrival during check in. The lobby smelled. I hoped it was just from a recent passer through but after checking in and getting on the elevator the smell followed. Once inside our room we found it to smell even worse. My spouse being former law enforcement stated the smell was of weed. Not sure if someone who stayed in that room had smoked it or it was simply on our floor. The separate bedroom smelled of rotting food. There was dirt on the floor and grease or oil in the kitchen floor area. I know it isn’t the hotels fault but the people above us where running and stomping around from our 9:45 check in until we’ll after 3 in the morning. When we called to tell the front desk about 11:10 the woman said “what do ya want me to do about it?” She never once offered to call or go to the room and ask them to quiet down. All of this made an overall horrible experience. My 2 year old didn’t sleep and my 12 year, my spouse and I woke up with blood shot eyes and severe headaches. We didn’t finish our stay of two night. We packed up and left. On the second night we went to a hotel that treats guests the way your supposed to. Country Inn by Radisson is where we will stay in the future. The Candlewood Suites has lost our business out of respect and principle. No one apologized, offered to help with the smell or even a room change. Don’t waste your money here. You wont get any rest!

Friends_and_family Family

10/10

Exceptional

23 Jan 2021

Verified traveler

Friendly helpful staff. Hotel is located near multiple different restaurants and pubs.

Business_and_leisure Family

8/10

Excellent

05 Sep 2020

Sandra

Staff was friendly, and housekeeping did a good job. My only complaint was the water pressure was horrible in my room.

Business

10/10

Exceptional

25 Jul 2020

Tara

Great staff. Clean rooms equipped with oat all the basics.

Friends_and_family Family

10/10

Exceptional

18 Jul 2020

Christopher

Booking mishap fixed

Originally booked for tuesday through friday and ended up working saturday so had to add a night. Didnt realize i ended up paying for thursday twice until friday after work. Went to the hotel an told the ladies workong what happened and the helped me get a full refund for thursday and friday and rebook for friday only. Rooms seemed to have been freshly painted not long ago but was not a problem being that it showed that they cared how the rooms look

Business Self

8/10

Excellent

23 Jun 2020

Marcia

Great value, great service, clean. I would stay here again.

Self

10/10

Exceptional

15 Jun 2020

Patricia

Great the workers were fantastic. Need a pool?

Partner

2/10

Poor

26 May 2020

Nina

Property requires remodeling specifically bathrooms. Rooms smelled bad and draperies needs to be replaced and possibly carpets.

Leisure Partner

8/10

Excellent

11 May 2020

Verified traveler

Good value. Nice property in good location. We were pleased.

Friends_and_family Family

10/10

Exceptional

09 Apr 2020

Joanie J.

Birthday get away.

This was a very good choice for my husband and I. Great location and lots to do. Staff very pleasant and checking in a breeze.

10/10

Exceptional

28 Mar 2020

Aaliyah

Satisfied

Very clean, nice and friendly staff, market has some good stuff in it to eat.

Partner

4/10

Poor

22 Mar 2020

Verified traveler

Property is old and dated. Will not ever stay at any Candlewood hotel in the future

Leisure Partner

8/10

Excellent

14 Mar 2020

Bobby

No King beds.

We enjoyed our stay, but will not stay there again due to the fact that they don’t not offer any King size beds. We were cramped in the Queen and did not sleep well.

Friends_and_family Family

10/10

Exceptional

19 Feb 2020

Howard

Very comfortable

Very comfortable

Friends_and_family Friends