Name: Casual Inca Porto
Address: Praca Do Coronel Pacheco, 52, Porto, 4050-453, PT

10/10

Exceptional

13 Jul 2026

Tibah

Great location, lovely clean room but most of all wonderful staff

Self

10/10

Exceptional

31 May 2026

LUCINDA

On the whole, enjoyed my stay at the newly branded Inca (formerly, Best Western Inca)... missed seeing Mr. Luis, the former ambassador of the Inca. A lot of new staff/faces but all welcoming and helpful.

Friends

10/10

Exceptional

28 May 2026

Jairo

The hotel was perfect. I was traveling with my wife and toddler. We booked the 2 bedroom with balcony. The outdoor balcony was large enough to allow my son to take a break from being indoors. The hotel location was in a prime neighborhood, full of restaurants and cafes, and a short walk to a metro hub. The staff was very attentive, multilingual, and maintained the property beautifully. The breakfast buffet had everything you need to get your days started…eggs, fruit, yogurt, pastries, meats, coffee, juice, etc. As for amenities, you couldn’t ask for anything more…the lobby has a quiet bar that’s open until midnight, a small gym with showers, and a cold water dispenser in the lobby to fill your water bottles as you head out for the day.

Friends_and_family Family

8/10

Excellent

06 May 2026

IRENE COSTALES

Clean room

10/10

Exceptional

30 Mar 2026

Kate

Clean room, helpful staff. Good selection at breakfast. Would definitely recommend.

Friends

10/10

Exceptional

10 Mar 2026

JOHN

Great hotel.
Wonderful staff.
Great location

10/10

Exceptional

06 Mar 2026

Marilyn

Location was great
Staff and hotel great
Would recommend

10/10

Exceptional

25 Feb 2026

Tonya

I had a really pleasant stay at Casual Inca Porto Hotel. My room was very clean and comfortable, and I appreciated the fact that it even had a bidet — a nice added touch that made the stay feel more complete.

The breakfast was good and had everything you would need to start your day: fresh fruits, eggs, meats, bread, juices, tea, and coffee. It wasn’t over-the-top, but it was satisfying and well organized.

One of the best parts was the location. The hotel was within a 15–20 minute walk to everything I wanted to see, which made exploring Porto very easy and convenient.

Overall, a solid and comfortable stay. I would definitely recommend it to anyone visiting Porto.

10/10

Exceptional

19 Dec 2025

Kathleen

Small but clean. Wonderful room. Had a small issue with shower but that was my error. Nice location. Great breakfast. Also a nice bar with happy hour. We even checked in early.

Leisure Friends

10/10

Exceptional

03 Dec 2025

Yaniv

Great lovely staff.
Very well room.
Innovative place.
Located close to the best place like restaurant, brunch and good cheap Portuguese pastry place

Self

10/10

Exceptional

20 Nov 2025

George

All was great

10/10

Exceptional

24 Sep 2025

Elene Ruth

The room was clean and had everything we needed. The staff were wonderful and helped with parking. The hotel is in a good area, loads of restaurants and cafes nearby and easy to walk to anywhere in 10-15 minutes. At night the hotel was quiet and easy to relax

10/10

Exceptional

04 Sep 2025

Lara

LOVE IT

Business Partner

6/10

Pleasant

06 Jun 2025

Farshid

Air conditioning did not work the first night and it was hard to sleep. The second day they changed our room. It was ok after that.

Leisure Family

10/10

Exceptional

23 May 2025

Gladys

Very friendly staff! Clean rooms and good breakfast buffet

Leisure Family

8/10

Excellent

28 Mar 2025

Alan

Did not think it was 4Star more 3Star +.
Breakfast not so good. Scrambled eggs dry and over cooked. Toast machine didn't work.

Partner

10/10

Exceptional

03 Sep 2024

Juan l

Front deck was great.

Partner

2/10

Poor

31 Aug 2024

Vanessa

I stayed here for one night and worst mistake. This place has bed bugs. I woke up covered in bites all over my arms. I reported this hotel to Expedia and immediately asked for a refund

8/10

Excellent

26 Jul 2024

Konstantinos

The staff were kind and helpful. The breakfast was fine but nothing great. It also was not varied much day-to-day. The AC didn't work great and kind of worked as it wanted to. The bathrooms were nice and the shower was good. The hotel is in a good area but be prepared for walking steep hills if you're not in a car. Overall it's a fine stay. Nothing stellar but not bad.

Leisure Self

10/10

Exceptional

14 Jun 2024

Chihhsien

Friendliness is defiantly the reason I would come back to again ! Not only the location is pretty Centre, the staff made the experience of the stay so welcoming ! I Would recommend it to all the travelers in Porto !

Business Self

10/10

Exceptional

28 May 2024

Jennifer

Very comfortable!

The room was clean and the bed and pillows were very comfortable. The shower was easy to use and shampoo was provided. The buffet breakfast was included and it was very helpful since we had busy mornings. The location was great, it was a 10-25 minute walk from all the major attractions in my opinion. A 6 minute walk away from one of the famous blue tile churches, which is a great place to take photos.

Overall it was very comfortable and I would definitely stay here again if I came to Porto.

Partner

2/10

Poor

30 Apr 2024

Sammy

Maria the really old woman with the glasses and shoulder length hair is the one that checked me in on Tuesday night/evening. She was rude and unhelpful. She should not be in hospitality if she cannot be hospitable. She was grumpy and had an unwelcome face and because of that, I would never recommend anyone to stay here because of her. She needs to be retrained and needs to fix her face and actually smile and welcome guests, especially if it’s their first time in your city of Porto. Room she assigned me was horrible and dirty and smelled really bad.

Leisure

10/10

Exceptional

27 Mar 2024

Darren

I loved how close it was to so many great restaurants and at an affordable price!

Leisure Partner

8/10

Excellent

30 Dec 2023

Alba

Acogedor y cómodo.

Leisure Family

8/10

Excellent

09 Nov 2023

Jose

This hotel is well located near a restaurant and everything you need

Leisure Family

10/10

Exceptional

20 Oct 2023

Felipe

Friendly hotel

Comfortable, friendly staff, specially Maria the front desk lady. Rooms are quite small, but okay, the lack of any type of hangers for towels at the bathroom was uncomfortable.

Partner

6/10

Pleasant

28 Jul 2023

Verified traveler

Ok Hitel

Receptionist was amazing to help

Self

10/10

Exceptional

28 Apr 2023

Alan

Great location. Front desk staff very accommodating. Clean, simple. Very comfortable

Partner

10/10

Exceptional

13 Apr 2023

Matthew

Great Spot for Nightlife.

Great location. All nightlife is walkable. Parking gets difficult on Friday nights but the hotel made it work.

Friends_and_family Friends

10/10

Exceptional

09 Mar 2023

Carine

They gave me nice conditioner when we didn’t have any

Leisure Friends

10/10

Exceptional

13 Feb 2023

Guy

Very friendly, helpful staff, clean, easy walking distance to the main central attractions. Great buffet breakfast, good modern bathroom. Highly recommended.

Leisure Friends

6/10

Pleasant

01 Nov 2022

Derek

The hotel rate is very fair, was just dissatisfied with the a/c that did not work well and the presence of ants in the room. Overall it is a good location, staff are friendly and the room was clean except for ants and this was dealt with on the 2nd day. There are good restaurants nearby and walking distance to most Porto attractions.

Leisure Partner

10/10

Exceptional

28 Oct 2022

Otilia

Excellent highly recommend

We had a great time. I travelled with my mum and son.

The bed was comfortable and big.

The hotel was clean, and the service was excellent. Everyone at reception was cheerful, attentive and smiling 😁

Friends_and_family Family

6/10

Pleasant

27 Oct 2022

Blaine

We stayed here because the Casual hotel in Cadiz Spain was amazing.
But here, several little things did not work: the light above the bed, the hand held shower mode button, the tv. And the morning we left, the toilet seat fell off. And the bed squeaked every time you moved.
Little things granted, but they add up.
Liked the location,

Leisure Partner

10/10

Exceptional

11 Sep 2022

Babak

Close to downtown activities and restaurants.
Clean, quiet , and well maintained hotel.

Leisure Family

8/10

Excellent

16 Aug 2022

Celina

Near the city centre.

Leisure Family

8/10

Excellent

05 Jul 2022

Amy

Really nice shower!

The bedrooms although small were perfect for what we needed. For a short get away Casual Inca was exactly what we needed. Really nice showers!

Friends_and_family Family

10/10

Exceptional

29 Jun 2022

Warren

This hotel is very well run and has everything in order. The staff are friendly and helpful. The breakfast is delicious with a great variety. I highly recommend this hotel.

Leisure Self

10/10

Exceptional

26 Jun 2022

Tadeu

Fui bem atendido. Obrigado

Leisure Family

10/10

Exceptional

30 Apr 2022

ANTHONY

Few nights in Porto

Hotel is in a trendy place easy walk to historic center and to river defiantly stay there again

Friends_and_family Friends

8/10

Excellent

27 Apr 2022

Henrike

Nicer than expected - lovely bed and sheets, very clean, great stay.

Leisure Partner

10/10

Exceptional

22 Apr 2022

Mekaryous

Good location to bars restaurants the river and friendly staff. Car park close by too.

Leisure Self

10/10

Exceptional

01 Apr 2022

Peter

Great room for the money

Although the room was smaller than expected for 3 persons , it offered modern amenities and was very clean . Twin beds were very comfortable along with pillows. Very well located with nice restaurants.

Friends_and_family Family

10/10

Exceptional

22 Oct 2021

Henk

Hotel with stunning view over Porto!

Clean hotel in a quiet neighbourhood! Nice breakfast buffet. Good covid measures!

Friends_and_family Family

10/10

Exceptional

17 Dec 2019

James

Top notch hotel

My wife and I stayed 2 nights there and I must say that the hotel is top notch. The staff is very kind, considerate and helpful. We had a standard room and it was really impressive. Very clean room and bathroom. Great breakfast. Well worth the price. Quiet neighborhood. Our room was on the street side and there was no noise. I highly recommend the Casual Inca Porto if you are staying in Porto. This hotel is already in the favorites of my internet browser.

Friends_and_family Family

8/10

Excellent

18 Sep 2019

Pete

Great staff, refurbished rooms

I’ve stayed here many times, the staff are outstanding, location good, facilities good. The hotel has changed ownership recently and a renovation programme underway. The rooms are clean, some bathrooms are small but functional.

Business

6/10

Pleasant

16 Sep 2019

Joe

It was expensive for what you got and noisy in the afternoons with renos. It had a good breakfast and was well located

Friends_and_family Friends

8/10

Excellent

29 Aug 2019

Verified traveler

We didn't like the first night at the hotel because the terrible piping waters noise. When we can change the room the Next day all was much better. We didn't like the carpet over the floor. The staff and the service was very kind and careful.

Friends_and_family Family

4/10

Poor

27 Aug 2019

Verified traveler

Things were broken or not functionning in the room, e.g. shower handle was loose and fell off. Sound proofing between rooms is poor. You can hear the TV and the conversation and the guests in the adjacent rooms.

Leisure

8/10

Excellent

09 Aug 2019

lok man norman

Near sightseeing points

The hotel is under renovation. The staff is efficient

Friends

2/10

Poor

31 Jul 2019

Verified traveler

This property is not a 3-4 star hotel. My family have travelled extensively and we have stayed at far superior hotels for half the fare. I am of Portuguese decent and am very proud of my heritage, but this hotel stay made me extremely sad and disappointed. Please do not let me discourage anyone from traveling to one of my favorite cities in the world. Just know that there are really great accommodations in Porto, however this one is horrible. Employees were pleasant, but we left this morning without showering because of the condition of the bedroom and bathroom! This should say it all.

Leisure Family

8/10

Excellent

11 Jul 2019

Verified traveler

Very good hotel...improvement is on going

The exterior is in process of improvement. Service is very good. Breakfast is the best...excellent!

Partner

6/10

Pleasant

11 Jun 2019

Verified traveler

Decent location and extremely friendly staff. Check-in was amazing and our room was ready for us when we arrived about 12:00pm.

Leisure Family

8/10

Excellent

05 Jun 2019

Verified traveler

Room very satisfactory on 1st floor but some traffic noise. Good breakfast
Not a lot of restaurant choice close by
Porto is hilly. and the walk back to hotel is uphill.
Receptionists helpful but not very friendly

Partner

8/10

Excellent

28 May 2019

Verified traveler

Low noise. Location. Good breakfast. Parking crossing the street.

Leisure

10/10

Exceptional

17 May 2019

Malcolm

Nice hotel and staff.

After what seemed quite a long cab ride from railway station we were surprised how close we were to the centre of town. Reception and bar staff very friendly and helpful. Hotel was fine but breakfast room quite crowded.Bathroom had shower only and a rather loud colour scheme but shower was very good.

Partner

8/10

Excellent

05 May 2019

Verified traveler

Location from metro and bus. Great breakfasts staff very helpful.

Leisure Friends

10/10

Exceptional

06 Apr 2019

Anthony

Great stay!

It was an amazing stay at the Best Western Inca. Great location convenient to many restaurants and shops. Friendly staff and very attentive.

Family

8/10

Excellent

04 Apr 2019

Rona

Great location.

Great location. Restaurants, shopping, attractions and public transportation within walking distance.

Partner

8/10

Excellent

31 Mar 2019

Verified traveler

The location of the hotel is in walking distance of Porto’s attractions. The WiFi was reliable and the breakfast plentiful and good. The hotel is a dated (a bit 1980s) but it’s not a resort hotel where you spend the whole day so it didn’t matter. I wanted B&B not the full swanky experience so it suited my needs.

Leisure Self

8/10

Excellent

23 Mar 2019

Verified traveler

Good hotel with excellent very friendly staff. The hotel itself is a little faded but very clean and is quite well positioned relative to the old town (10 min walk).

Leisure Self

10/10

Exceptional

18 Feb 2019

Verified traveler

Like all the buildings around it just blended in with the diversity of the area A Place to Chill

Leisure Friends

10/10

Exceptional

03 Feb 2019

Pete

A great mid-price hotel

I stay at the Inca regularly, very central, great staff, adequate WiFi, newly renovated rooms and a decent breakfast. The price does vary hugely with demand so booking advance is recommended.

8/10

Excellent

03 Dec 2018

Verified traveler

the hotel was quite clean, location very good and the staff super nice. but I believe this price is a bit expensive for this hotel rooms. The bathroom didn't look like the photos here. It was old and basic with bathtub.

8/10

Excellent

23 Nov 2018

Esther

The location was great and the breakfasts were very good! They did not provide Tissues in the room which we really missed, ( however you could get a little packet at the front desk if you asked!)

Leisure Partner

6/10

Pleasant

01 Nov 2018

Brenda

Location was fine for us to walk to the many \"must see attractions\" in Porto but might not work for those not use to walking up hill to return to this hotel. Taxis are of course a solution to that. There was a big Asian tour group there, so the breakfast buffet was not a relaxing experience.

10/10

Exceptional

21 Oct 2018

Anne

We were very pleased with our choice to stay at Best Western Inca in Porto. Staff is very engaged and helpful. Rooms and bathrooms are very clean. The buffet breakfast is truly outstanding and it is obvious that the chef makes a point of giving many choices. In future, may we suggest offering facial tissues, night light in bathroom and shampoo? There were none and we had to go out to purchase them. We have stayed in many Best Westerns [France, Spain, USA] where those were available. The air-conditioning control was inconsistent; sometimes it worked, sometimes not.

10/10

Exceptional

08 Oct 2018

Fred

Good location. Nice breakfast. The room was bit small, and could do with a comfortable chair.

6/10

Pleasant

21 Sep 2018

Peanut

The hotel was OK and we were able to get around. Although all of Porto is very hilly (not for the faint-hearted). One receptionist was extremely helpful and very obliging. Room was clean, quiet and airy - but bed hard. Overall we had a good stay.

6/10

Pleasant

24 Aug 2018

Ralph

An OK hotel, but not interested in going back.

We spent two days in Porto, staying at this hotel. The room was functional and clean, but the entire place feels outdated and worn. Breakfast was also OK, but not all of the food was well prepared and fresh. The location is quiet, safe, and convenient, which is a plus. The room safe required an extra fee, and I personally find these petty charges annoying.

Partner

6/10

Pleasant

20 Aug 2018

PPYC

Good value

Typical style of Best Western hotels: clean, reasonable size and comfortable bedroom. Excellent breakfast. Many good eating/drinking places in all directions after 7 pm or so.

4/10

Poor

19 Jul 2018

Verified traveler

Old tired hotel

Uncomfortable beds, room looked like a doctors office with weird chair in the middle of the walk way. Cramped and staff were not very welcoming or nice

6/10

Pleasant

04 Jul 2018

Ross

Best Western Inca / budget Western Inca

Very dated best western could do with a revamp. The twin rooms are more like a double with an inch separation between the beds so bare in mind if you like a bit of room! Breakfast is good and they also accommodated for my friends gluten free requirements. Its a great location within close proximity to a few restaurants / cafes & transport.
However the staff blamed our group for a broken chair but English was too limited to actually tell us what happened and they charged us 50 euros (Also with no chair present) That was the only poor part of the stay. Still I would recommend the hotel as a budget hotel although if I returned I would probably spend that little bit more for the added comfort.

Friends

8/10

Excellent

03 Jul 2018

Pete

Good choice, well located and great staff.

Newly refurbished rooms, good showers, good WiFi speeds, good breakfast choice. Pricing varies by demand so worth checking regularly.

6/10

Pleasant

20 May 2018

Martin

Run down hotel in nice location

Good location, excellent breakfast. Otherwise only a two star hotel in desperate need of renovation.

Partner

8/10

Excellent

19 Mar 2018

paul

A grea City break Hotel and would stay again.

A great location Hotel and we arrived very early, but were allowed to store our bags which was very welcomed. The staff were great throughout. A brilliant breakfast albeit it doesn't start until 0730hrs which didn't help on our last day due to flight timings.We were on the 6th floor and the Wifi was a bit ropey in/out like a fiddlers elbow.
The hotel is a little dated though and could do with modernising somewhat, especially the room. But for what we paid, it was great city break and we would stay here again.

Partner

8/10

Excellent

18 Mar 2018

Hugh

A good standard hotel, helpful staff, excellent breakfast

Partner

10/10

Exceptional

22 Jul 2017

jack

Nice hotel close to downtown and metro station

Nothing to add. Clean and quiet. Breakfast was nice. Coffee was so so.
Staff were friendly

8/10

Excellent

13 Apr 2017

VKG

Good hotel, short walk to enter of Porto

The Inca was priced well, the room we had was clean and quite large, and the breakfast service was pretty good.

8/10

Excellent

20 Mar 2017

Clive

A good location towards the top of the city centre

This was a handy place to stay in Porto and have as our base for sight-seeing a really interesting city. Hotel Inca are undergoing a refurbishment programme, and our room was on the 1st floor which had been refurbished. We were initially given a room at the front of the hotel, but this proved noisy overnight with fast-moving cars on the cobbled street and revelling university students at 2am! We requested and were given another room at the back and this was not only quiet but had a small patio area as well. The staff were extremely friendly and helpful during our stay, the breakfasts were excellent and our request for wheat and gluten-free options responded to well.

Partner

10/10

Exceptional

18 Mar 2017

Lynette

Good value

Excellent breakfast, good facilities, tired furniture. Fridge in room, and kettle. Good location

Partner

8/10

Excellent

08 Mar 2017

Gavin

Nice hotel, worth a stay.

Nice hotel, reasonably clean with friendly staff. Nice breakfast. Slightly out of the centre, but not a major issue at all.

Family

6/10

Pleasant

24 Jan 2017

Verified traveler

Good location in city. Fair walk to the river.

Great city. Lots to do. It is very steep up from the river but good taxis at good prices.

8/10

Excellent

18 Nov 2016

Verified traveler

Pleasing and good -- location at top of hill should be stated

8/10

Excellent

14 Nov 2016

Andrzej

Decent hotel in a great place to explore Porto

Fantastic location (within the walking distance to all touristic places and next to the metro station from the airport). The hotel needs a renovation but still quite comfortable.

Partner

4/10

Poor

02 Nov 2016

jeff

This hotel was over rated in the web site , faultily photographs.

should be removed

Partner

8/10

Excellent

19 Oct 2016

Rob de Beus

Good hotel, modern and very clear. Perfect staff, very kind and helpful.There is a good bar for a drink, but no other facilities like e.g. pool or fitness room.

8/10

Excellent

08 Oct 2016

Jackie

Comfortable hotel in good location

I recently spent a few days at this hotel and I really enjoyed my stay. Yes, some of the décor is in need of modernisation but this should not detract from its excellent qualities.

Pros:

1. Good location near to lots of good restaurants, bars and near to the Trindade Metro Stop.
2. Brilliant reception staff.
3. Good breakfast.
4. Lovely bar with reasonable prices for a hotel.
5. Clean hotel with attentive chambermaids who ensure that the rooms are kept very clean.
6. Comfortable rooms.

Cons:

1. The décor is a little dated.
2. The shower was not that powerful but adequate.

Overall, the pros outweigh the negatives and I would go back again.

8/10

Excellent

26 Aug 2016

Barbara

Lovely hotel close to the main attractions

Me and my friend stayed in the hotel 5 nights and liked the place. Its close to Trindade metro station and the main train station Sao Bento. What is more, the hotel is located in the historical part of town so you can see all the attractions within walking distance. If you like the night life and fancy a drink at night or something to eat, its not a problem since you can find lots of bars and restaurants close by. There`s even a small local shop down the road. We would definitely stay again in the hotel.

6/10

Pleasant

13 Aug 2016

nigel h

Hotel was clean but rooms need updating, however informed by staff that this is in the process of being done over the next six months. The first floor has been completed and looks very nice, although unable to view the rooms as occupied. Staff very friendly and there was a very good breakfast available. Need to get taxi from metro about 10 mins walk away but all uphill. So you have to be fit! However if you can walk well the hotel is not too far from tram stop which takes you into town. All together a pleasant stay and spoils use again when renovated fully. 😀

8/10

Excellent

13 Aug 2016

Rachel

Nice hotel in fantastic location

On arrival I arrived too early. However the Receptionist kindly took in our luggage. She also upgraded our room to double bed instead of two singles at no extra cost. Which allowed us to be able to go to room 2 hrs before. All staff friendly and very helpful. We had a lovely stay at this hotel. Very recommended.

8/10

Excellent

24 Jun 2016

bob & jan clark

nice hotel good location ten minute walk to centre

reception staff excellent breakfast room and food top notch.

4/10

Poor

16 Apr 2016

Alexandru

Not recommender really. Definitely not a four star hotel.

Partner

8/10

Excellent

15 Mar 2016

Roger

Best Western Hotel Inca Porto

Hotel was clean and tidy. It was located in a quiet (but dark) quarter of Porto next to the local police station. If you are arriving by air catch the metro to Trinidade. On leaving the station turn right towards the flyover. At the flyover junction turn left and walk towards the \"garden\" square ahead. At the far end of the square turn left down the cobbled road until the road turns right. Finally turn left at the square ahead, pass that Police Station and the hotel is next on your left. The whole walk should only take 10 minutes from the station. I was on the 6th floor and (usually) chose to take the stairs, even if the staff were always encouraging you to take the lift. TV choice is mixed - Portuguese, Spanish, Italian, German and for the English Sky News and CNN. The breakfast is indeed FULL offering cereal, fruit, cheese, bread, cake, a variety of fried items (different each day, shame about the frankfurters for sausages), yoghurt, milk, tea and coffee - something to suit all tastes served 7.30 to 10,30 each day. In your room there was a minibar and complimentary tea and coffee making facilities. The bathroom was clean and tidy with a good bath/shower and foot spa. Finally you can open the double glazed windows for fresh air if you prefer that alternative to the in room air conditioning offering.

8/10

Excellent

29 Nov 2015

Lai

Friendly hotel with staff who spoke English

Only two rooms in the hotel have balconies. It is within easy reach of the Ribeiro are.

8/10

Excellent

25 Nov 2015

chester

Great find for a weekend break

Great value for money with friendly staff. Limited TV channels was the only downside. Good selection of food at breakfast.

Partner

8/10

Excellent

22 Oct 2015

Verified traveler

Good location, great staff, comfortable room

The staff was so friendly and helpful. The rooms are large enough with plenty of storage area. The decor is dated, but we were very comfortable and certainly felt like we received great value for the price.
Breakfast was excellent with a large selection of quality food and pristine white tablecloths.

8/10

Excellent

10 Oct 2015

Tiberiu

Hotel Inca, Porto

Good and relatively cheap with a good location

Partner

8/10

Excellent

14 Sep 2015

Geoff

Good hotel, for a short stay

Convenient for bars and restaurants [10 minutes down the hill] near to TRINIDADE metro station, get a three day metro pass from the info desk at the station or the tourist information office [approx. 15 euros per person] You can get to the beach using the metro and walk part the way back and then catch a tram. Best restaurant we visited was \"chic dream\" at jardim de cordoaria, good food and wine at a reasonable cost.

4/10

Poor

10 Sep 2015

robert

never again -- needs major upgrade!

I had read many of the reviews, but never believed it would be so bad! The rooms are very outdated and incredibly small. This hotel is in need of a major upgrade. I felt like I was in a college dorm from the 1960's; the location is not ideal, as it is on a very narrow road and near one of the police precincts, which may be a plus. The carpet was dingy. The bathroom was okay. The staff were helpful. I had breakfast once and it was good, but I would never rebook at this hotel, unless management makes the necessary upgrades - in terms of carpeting, furniture and lighting fixtures...but then there is the issue of space.