Name: Vivacity Porto
Address: Praca Guilherme Gomes Fernandes 35, Porto, PT

10/10

Exceptional

20 Jul 2026

john

Clean room, Staff and Location

Family

8/10

Excellent

24 Jun 2026

Michele

Good location. 10 min to canal. Cafes right outside.

Self

2/10

Poor

23 Jun 2026

Chadi

I book with breakfast, when I want to have the breakfast they said no for the apartment, as they said only for the room same building. I didn’t book apartment I book a room for 4 including breakfast.
But I didn’t get the breakfast.

Family_with_children

10/10

Exceptional

16 Jun 2026

Hannah

Kind + helpful staff

Friends

8/10

Excellent

15 Jun 2026

Karina

El desayuno no tenía mucha variedad

Partner

6/10

Pleasant

03 Jun 2026

Lisa

Firstly it was hard to find the door to the property as there is no signage other than a floor mat. Luckily the restaurant next door helped.

Upon checking in, unfortunately the lovely lady doing this did not speak any English and it was hard to decipher what she was trying to tell me. I had a few issues each day with the main door to the apartments and my room door, the final time this happened I had to go back and forth to reception 4 times, which was frustrating. I also got told incorrect information about what to do with the key card if checking out very early in the morning...luckily I double checked this and avoided a stressful situation.

I had the 1 bed apartment and upon first impressions it was well equipped and large. However, whilst very clean the room was really tatty. The dining room chairs had patches of material missing, there were exposed plugs where the TV was. The positioning of the sockets in the bedroom were such like you couldn't charge and check your phone and the same time.

The saving grace was the location. Lots of shops and restaurants nearby, and walkable to points of interest. It felt really safe at night and easy to navigate where to get a taxi to and from if using.

Self

6/10

Pleasant

01 Jun 2026

Libor

The bedroom and bathroom were clean and well-equipped, reception at check-in was pleasant, and the location was convenient. We believed we had booked a room, but ended up next door in an apartment. The hallway lights were continuously turning off, stranding us in pitch-black stairwells. While the room was clean, the hallways were dirty and run-down and our room door had no number. As we thought we would only have a room, we didn't bring food and were expecting to utilize the free breakfast. The apartment information card provides information on the breakfast hours but did not say that those people in the apartments are not eligible. In the morning, after pouring our coffee in the breakfast room, the attendant asked for our room number. When we showed him the key, he loudly, in front of the other diners, insisted we could not have breakfast as we were not hotel guests but in the apartments. He reacted very aggressively and it was quite embarrassing. It was a simple misunderstanding that could have been explained at check-in or with some in-room information. Such rudeness was not necessary!

Partner

8/10

Excellent

30 May 2026

Debbie

Excellent location, very helpful staff, great value breakfast. Be aware no lift so if you are in level 4, stairs to get up to reception then 4 flights of stairs to carry your luggage

Friends

10/10

Exceptional

26 May 2026

Mary

The hotel has a great location and clean and very well maintained. However, the one at the front desk does not speak a word of english so it was hard for us to understand each other plus the hallway because my room is in the 2nd building was so dark and creepy.

Self

8/10

Excellent

22 May 2026

Chris

Great location. Tidy small hotel rooms with helpful staff, simple but adequate breakfast.

Friends

10/10

Exceptional

11 May 2026

Susan

great location clean wonderful experience

Partner

6/10

Pleasant

08 May 2026

Yuki

Great location, a bit noisy.

Partner

10/10

Exceptional

05 May 2026

Janet

The room was small but very clean and comfortable. The staff were helpful and friendly. Location was difficult to find initially but very convenient and centrally located.

10/10

Exceptional

03 May 2026

Arnoldo

The location was perfect, many restaurants, gift shops and a train station were nearby.

Family

6/10

Pleasant

25 Apr 2026

Jo-Hui

The réception and the room are in different buildings, and there is no elevator at the Reception/check-in. If you are traveling with a companion, it's better that one stay with luggage at the door and the other one does the check in.

Room is spacious and comfortable, but the sound isolation is terrible. You can hear everyone passing by in the building and people on the street.

Partner

4/10

Poor

15 Apr 2026

Cesar Augusto

No cambian las toallas ,el baño se moja ,y las del front desk son magníficas y muy atentas,desayuno muy pobre

Partner

10/10

Exceptional

04 Apr 2026

Tamara

Muy buena estadia. La habitacion es muy comoda y esta muy bien equipada con cocina y todo lo necesario para cocinar . Buen aire acondicionado / calefaccion. Excelente ubicacion. Staff muy amigable especialmente Daisy y el chico argentino q olvide su nombre. Hay que pedir que te limpien la habitacion si asi lo deseas.
100% recomendado.

Family_with_children

10/10

Exceptional

29 Mar 2026

Lachlan

Equipped kitchen for cooking and the accommodation is in a great location.

Family_with_children

6/10

Pleasant

29 Mar 2026

Linda

This property has lots of stairs and no handrails. Booked a studio unit and it had an elevator to that floor but still had several steps to negotiate before reaching the elevator. Room was large but floor in kitchen buckling, handle missing in shower, not many places to hang towels in bathroom. It did have a good A/C unit and nice bedding. Staff was also extremely helpful in helping us navigate the stairs with our luggage. Location was near a bustling area with many bars and restaurants.

Partner

10/10

Exceptional

10 Mar 2026

Anna

Great location, lots of cafes and restaurants nearby! Our room was perfect!

Friends_and_family Friends

10/10

Exceptional

12 Nov 2025

Ronald

The apartment was spacious with a large-sized and comfortable bed, settee and kitchen area with a decent amount of utensils, a microwave and coffee machine but oddly no toaster (perhaps due to h&s).. It was very clean with air con which I didn't need to use. It is centrally located and convenient for bus and metro. Didn't take breakfast which was €10. I would stay here again without any hesitation.

Leisure Self

2/10

Poor

02 Nov 2025

Christine

No wifi, smelly bathroom, old furniture.

Leisure Family

8/10

Excellent

01 Nov 2025

Maribel

Amplio lugar, muy céntrico y tranquilo.

Friends_and_family Friends

4/10

Poor

22 Oct 2025

Fiona

Unfortunately the one stand-out part of this experience has that our room stank of stale cigarette smoke the moment we walked in.
The receptionist's response was tomlaugh awkwardly and agree it wasn't nice and that she'd 'clean' - but the room WAS clean. And the last thing I wanted was the smell of toxic cleaning products on top of the cigarette smoke. And the smell was in the rug and the furnishings, not in the bathroom or on the sheets.
Apparently changing rooms wasn't an option - the hotel was full. And I'd just paid. And didn't want to spend the one afternoon we had in Porto looking for another hotel.

So we stayed. It smelled less after 5 hours with the windows open while we were out. But there is nothing more disgusting to a non-smoker than being in a space that smells like this so we only slept in the room and spent as little time there as possible.

There was no information about this being a room where smoking was allowed and yet no responsibility was taken by the hotel.

There was a loud noise of some kind of pump or engine/ generator that we could hear on/ off all night coming from somewhere in the hotel. Fortunately I have earplugs. But not great.

So a big - eeeuggggh suns um our stay.
A real shame. Otherwise, the room was large, comfortable and clean.

Friends_and_family Family

10/10

Exceptional

18 Oct 2025

Patrick Joseph

We had the one bedroom apartment right beside the main hotel . Was bright and clean over looking the cafes below . It can a little loud in the evening . ( Protip) Make sure your windows are latched shut to minimise noise) shower was excellent . The hotel was close to everything and I highly recommend . Bring a translator app for conversation with front desk.

Leisure Partner

10/10

Exceptional

14 Oct 2025

Mathew

Centrally located near dinning, shops, and sites. Everything was walkable.

Leisure Partner

4/10

Poor

13 Oct 2025

jing

The hotel conditions are good but the hotel staff are not friendly. They don’t clean the room unless you request.

Leisure

10/10

Exceptional

09 Oct 2025

Rafael

A fantastic apartment Everything you need for a great stay Wish it was longer Highly recommend There are many bars and places to est around the apartment

Partner

10/10

Exceptional

29 Sep 2025

Joaquín antonio

Well excellent everyway. Thanks.

10/10

Exceptional

06 Sep 2025

Elizabeth

Great location, super nice staff, perfect for our Porto stay!

Partner

8/10

Excellent

11 Aug 2025

Joy

Very Clean. Great location. Affordable and Accommodating.

Leisure Family

10/10

Exceptional

09 Aug 2025

ROMAN

Bed comfort, was perdedor our family of 4, In a central area walkable to places of interest

Leisure

2/10

Poor

08 Jul 2025

Ani

Not comfortable, needs a renovation. Certainly not a 4-star hotel as the reviews suggest. Only the location was good. The rest are crap

Leisure Family

10/10

Exceptional

08 Jul 2025

Katherine

Our Studio suite was huge and very clean and the location was great within walkable distance to all the museums and attractions and far enough away from the large crowds by the river.
There was a nice patio area in front of the hotel with 6 different restaurants to dine at including a lovely bakery. Staff were accommodating and pleasant. Great spot.

Leisure Partner

8/10

Excellent

16 Jun 2025

Moises

Stay was fine. Location is the best part of it. Service staff was great. Property is just showing its age. Would stay here again.

Friends_and_family Family

10/10

Exceptional

05 Jun 2025

Idel

Very good property in fantastik area, close to all

Leisure Family

10/10

Exceptional

31 May 2025

Alex

За эти деньги было неожиданно хорошо

Leisure Partner

10/10

Exceptional

21 May 2025

Michaela

Great spot!

Leisure Friends

8/10

Excellent

19 May 2025

CHINH

Tan

The hotel location is excellent; it’s vey close to all shops, restaurants and sightseeing.

Partner

8/10

Excellent

09 May 2025

Michael

Really liked the room it was beautiful and entrance same.
Been able to open window was perfect
Would certainly recommend place to anyone

10/10

Exceptional

04 May 2025

Jacqueline

Excellent

Leisure Friends

10/10

Exceptional

28 Apr 2025

Sharon

Comfortable room with great location.

Leisure Self

4/10

Poor

21 Apr 2025

Greg

Not sure if this was a rentable unit. Fridge did not work, shelf in shower hanging and the holes above it you can see it had fallen before, no tv in living room even with the wires coming out the wall, remote for tv in bedroom did not work, linen were starched to hell and were stained as well as the towels thang god I travel with my own and last of all hair on the floor (I’m Bald). With all that the location is great, it had an elevator. The wine bar across the street was fantastic! Oh wifi sucked!

Leisure Self

10/10

Exceptional

17 Apr 2025

Lorenzo

Appartamento ampio, ben arredato, pulito, dotato di tutto il necessario. Bagno spazioso e fornito di tutto. Posizione centrale e vicina a a bar, ristoranti, attrazioni. Personale gentile e disponibile. Presente il deposito bagagli.

Leisure Partner

10/10

Exceptional

05 Jan 2025

A K M Fazlul Haque

My whole family liked this hotel

1. Excellent location! Within walking distance to many great tourist spots, the main train station, and several good restaurants.
2. We booked a room for four, and it provided almost everything we needed. It came with a well-equipped modern kitchen facilities in the room, a comfortable bed, a flat-screen TV, big windows, big toilet, hot water, and air conditioning, which was especially helpful since it was very cold in January.
3. A coffee machine with free coffee sachets was also provided.
4. On top of that, they stored my luggage for free until the evening, which was very convenient.
5. The property also has a lift, making it even more accessible.
I would definitely recommend this place to others!

Friends_and_family Family

10/10

Exceptional

16 Dec 2024

blesilda

excellent

loved the place, accessible and in the center. its roomy and clean

Partner

10/10

Exceptional

30 Oct 2024

Sunny

Great location and big room

Friends_and_family Family

2/10

Poor

08 Oct 2024

Maria Luciana

Muy mala experiencai

Desagradable experiencia. Nos cobraron cargo extra por nuestra hija de 11 años y no nos dier9n cama ni toallas para ella. Nunca se preocuparon por solicionar el problema. Solo que nos arreglaramos como puedieramos. Que suerma en el piso. Horrible experiencia. Olor desagradable en el departamento. Edificio viejo.

Friends_and_family Family

2/10

Poor

26 Sep 2024

Samantha

Never stay here again

Absolute shambles. They overbooked for my first night and so made me stay in a horrible 2* hotel where I worried about my safety. I had to accept it given the alternative was sleeping on the streets. When I raised a refund, I was told that my booking was non refundable under any circumstances. This means there's nothing to stop them doing this on a frequent basis and making money by selling rooms at their price but actually providing rooms in a different hotel which is not anywhere near the same standard. Avoid this hotel. I was treated horribly by them.

Self

6/10

Pleasant

25 Sep 2024

MARSHA

Large room but shower did not work for my husband.

Leisure Family

10/10

Exceptional

13 Sep 2024

Simon

I really like the courtyard landscaping in the hotel!

8/10

Excellent

12 Sep 2024

Beverley Ann

Good location, ample size room but with it on the apartment side, no maid service, but no problem for us. Internet in the room not very good.

Leisure Partner

6/10

Pleasant

26 Aug 2024

Vilja

Great location and nice staff. Nice and clean room with everything you need

Leisure Family

10/10

Exceptional

23 Aug 2024

Desiree

Very easy to find along the 207 bus route, several places to eat, or get a tasty treat. Close to several places of interest, the room was spacious and well kept.

Leisure Partner

10/10

Exceptional

19 Aug 2024

Fabio

Great

2/10

Poor

16 Jul 2024

Rafael

Bedroom had a sweat and cigarette smell. The rest of the apartment had a musty smell. Staff was rude and wouldn't move us to another unit.
Place need an urgent care!

Leisure Partner

10/10

Exceptional

20 Jun 2024

kay

Lovely stay

This was a great apartment, good value for money and very central to lots of tourist attractions with plenty choice or cafes, bakerys and bars literally on the door step.
Very clean.

Friends_and_family Friends

10/10

Exceptional

10 Jun 2024

Verified traveler

Loved it

Loved my stay at Vivacity. Apartment was nicely furnished, spacious, most comfy bed & pillows. Great location to cafes, shopping, sites,coffee shops, markets, train station. Most helpful staff.

Self

8/10

Excellent

05 Jun 2024

Yat Fai

We booked the apartment and it's very spacious. It has kitchen and utensils. Microwave and stove. Bathroom is spacious too. Bakery and restaurants below the building. Walkable to everywhere, very close the \"bookstore\" and the \"McDonald\". It got real noisy on Friday night because of the restaurants, till 2am. Wifi is not the best.

Leisure Partner

6/10

Pleasant

28 May 2024

Frankie

The bedrooms are great in the apartment and the management is very friendly and helpful; however we had problems with the cooktop and wasn’t able to use it, problems with the TV in my room and the internet was spotty at best.

10/10

Exceptional

14 May 2024

Claudia

Very comfortable

Super nice stay. I would come back

Partner

8/10

Excellent

24 Apr 2024

Huyen

The apartment is very big

Leisure Family

10/10

Exceptional

14 Apr 2024

Cathy

Excellent, super clean, big room and close to everything.

Friends_and_family Family

10/10

Exceptional

18 Mar 2024

Viviana Gonzalez

I stood here alone for two nights and loved how safe I felt. Breakfast was delicious. The location was perfect it was walking distance to everywhere I needed to go.

Leisure Self

10/10

Exceptional

17 Mar 2024

Olga

Spacious, modern, beautiful!

Leisure Partner

8/10

Excellent

06 Nov 2023

Gerard

Staff was friendly and a nice quiet walkable
Area

8/10

Excellent

03 Nov 2023

Gerard

All good

Leisure Friends

10/10

Exceptional

21 Oct 2023

Alanah

Modern cost effective hotel in an excellent location.

Leisure Partner

6/10

Pleasant

16 Oct 2023

RENATA

The location is good, but the Wi-Fi does not work

Leisure Partner

8/10

Excellent

15 Oct 2023

Paul

Good for a 1 night stay. Lighting in the apartment wasn’t great, but not a problem if you just need a place to sleep.

Leisure Self

10/10

Exceptional

07 Oct 2023

James

Great location to most areas of interest.

Leisure Partner

8/10

Excellent

04 Oct 2023

Salma

Good for location, close to everything you’d want to see in porto. We liked the apartment it could use some upgrades with the air conditioning but other than that it was great!

Leisure Partner

10/10

Exceptional

28 Sep 2023

Bruno

Super well located, excellent bathroom (especially the shower) and very friendly staff

Leisure Partner

8/10

Excellent

28 Aug 2023

Alfia

Hotel is situated in the city center- walking distance to most attractions

Leisure Self

8/10

Excellent

21 Aug 2023

Rogerio

The location

6/10

Pleasant

24 Jul 2023

Peter

Large apartment, good location, however the reception is on the first floor up steep steps without a lift. Only to be told our accommodation was next door, again up more steps before accessing the lift

Apartment was very dirty, kitchen cupboards, mirrors all had dirty marks on. Rug hadnt been hoovered. Wallpaper hanging off wall in corner and mould on ceiling.

Young man on reception only one who spoke any English and was very helpful in helping us store luggage upon departure untill needed and called us a taxi. Young lady who checked us in, very faced and un welcoming

Partner

10/10

Exceptional

09 Jun 2023

jing

Good location and nice apartment

10/10

Exceptional

20 Feb 2023

Yessenia

The property was right at city center making it easy to explore the city. The rooms were clean and very comfortable.

Leisure Partner

8/10

Excellent

29 Dec 2022

Bryce

Great location, clean, nice staff, but exceptionally basic rooms. We will probably spend a little or be slightly further away next time because the rooms were just as basic as it gets.

Leisure Family

6/10

Pleasant

29 Oct 2022

Wanda

Great location, not so great wifi

The location is great and I he apartment was large and comfortable. The problem was that here was basically no wifi. We stayed 2 nights and I was never able to get any work done or do anything that had to do with wifi. Plus yes, there is an elevator but you need to go up a ton of stairs to get to it

Friends_and_family Friends

10/10

Exceptional

09 Oct 2022

Laurence

Nice

Well located and very comfortable.

Partner

4/10

Poor

25 Sep 2022

Bruce

Unit was convenient and personnel courteous. The A/C did not work and they did little to remedy the problem, very uncomfortable.

Partner

10/10

Exceptional

20 Sep 2022

Jean Francois

Super hôtel aéroport porto

Partner

10/10

Exceptional

17 Sep 2022

LISETTE

El apartamento está completamente renovado, muy limpio y bonito

Leisure Family

10/10

Exceptional

15 Sep 2022

John

Good location and big room

Leisure Partner

6/10

Pleasant

14 Aug 2022

Michael

Great location, but with some issues

VivaCity Porto is ideally located near many Porto attractions. There are also great bars, cafes and restaurants within steps of the front door.

However, the hotel does have some issues:

Foul odor from shower drain made the bathroom smell like a sewer.

Room is very small and did not have a coffee maker, water kettle, iron, safe, etc.

Front desk staff was not very friendly. It may have been the language barrier, but we did not feel welcomed at all.

Internet was slow and the connction would drop frequently. We were on the 2nd Floor.

Partner

8/10

Excellent

24 Jul 2022

Geetanjali

Situated right in city centre. Good room. V pleasant. Staff not as friendly as expected.

Leisure Self

10/10

Exceptional

07 Jul 2022

Vjollca

I loved how spacious the room was. And the location is an ideal location, with restaurants and bars just outside the accommodation. This was a very pleasant surprise, as we had a very late check in and were very hungry.

Staff was very friendly, and he helped us carry our bags up the stairs, while the others took the lift.

Overall excelent experience, and would definitely go back again!

Leisure Friends

10/10

Exceptional

29 Jun 2022

Lorelei

We stayed in one of the VivaCity Apartments, and absolutely loved the unit, especially for the price. It was very spacious and had all the amenities we might need. My only complaint is that the safe was locked open so could not be used. The location is perfect - close to many sights and great restaurants. Highly recommend!

Leisure Friends

10/10

Exceptional

10 Jun 2022

Mohamed

VERY VERY GOOD PLACE AND SERVICES

Very well located hotel, very comfortable room with Great service and cleaning processes! We highly recommend this hotel and for sure we will be back !

Friends_and_family Family

10/10

Exceptional

07 Jun 2022

Dolores

I loved the apartment suite! It was spacious and beautiful!!! I also loved the service I received from the Front Desk! Clearly, these staff aim to please and they succeed!

Leisure Self

10/10

Exceptional

01 Jun 2022

Simon

Great location, good breakfast! Would Recommend!

Leisure Partner

8/10

Excellent

23 May 2022

Craig

Simple, effective, good value

Apartment was as described, centrally located, 10min walk to Airport Metro. Clean, spacious and air-con worked well.
A bit noisy on weekend nights, even with double glazing. Nothing crazy, just a few mopeds and a couple of drunken revellers.
No fault of the hotels.
Maybe ask for the back side of the building if it's a concern.
Would use again though, unbeatable value.

Partner

10/10

Exceptional

07 May 2022

Ricardo

Very Clean and Excellent location

The room is very clean and in excellent area with restaurants and cafes just jn your doorstep

Partner

10/10

Exceptional

27 Sep 2021

Genevieve

Fabulous and spacious room with kitchenette and large bathroom. We loved our 3 night stay. Bus 207 comes from Campanha station and drops you off in front of the hotel... it doesn't get easier! Hotel staff was very helpful and there was so much to see just around the corner. We absolutely loved our stay - highly recommend!

Partner

8/10

Excellent

27 Feb 2020

Patrick

Porto is beautiful

Our stay in Porto was good but lacked the friendly vibe of Lisbon. Porto seemed too touristy, but the drunken soccer fans that were puking as they walked down the streets may have contributed to that. Porto is a beautiful city rich in history on it's own. It should lose the commercial tourist feel and promote the historic past as it's true draw.
There were too many barkers and lacked the overall chill vibe of Lisbon.
Be wary of restaurants posing as traditional Portuguese in the busy areas.
We stayed in a very safe area close to the major attractions and a short walk to the waterfront. This area had many restaurants and shops to check out, but again did not feel overly welcoming.

Partner

8/10

Excellent

12 Oct 2019

WM

Weekend break

Excellent

Partner

10/10

Exceptional

10 Oct 2019

ChelseaLup

Central location, comfy rooms very clean. Slightly noisy but overall a wonderful stay

Leisure Friends

10/10

Exceptional

15 Sep 2019

Verified traveler

Beautiful rooms. We had a problem with the air conditioner and they moved us into a different room the next day. Very friendly and spoke perfect English. I wish I knew Portuguese!

Leisure Partner

10/10

Exceptional

07 Jul 2019

Verified traveler

I loved the location and the size of the room was perfect for two people

Leisure