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Van der Valk Airporthotel Düsseldorf
Dusseldorf · Germany
Am Hülserhof, 57View location
9.0/10Excellent1,001 Reviews
Cleanliness9.2/10 9.2
Service9.0/10 9.0
Comfort9.2/10 9.2
Condition9.0/10 9.0
Location7.4/10 7.4
Neighborhood7.8/10 7.8
Value6.4/10 6.4
Amenities9.0/10 9.0
See all ratings- Business hotels
- Hotels with charm
- Sustainability certification
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Van der Valk Airporthotel Düsseldorf
Enjoy a relaxing stay at this full-service hotel, featuring a spa with massage treatments, a health club, sauna, and bicycle rentals. Restaurant ZiZou offers modern European cuisine, complemented by a coffee shop/cafe and 24-hour room service. Unwind at the bar/lounge or enjoy a buffet breakfast (fee applies).
The hotel provides complimentary Wi-Fi, wedding services, and a fireplace in the lobby. Business amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities include a conference center and meeting rooms. Free self-parking is available.
The 194 guestrooms offer flat-screen televisions with satellite programming, complimentary Wi-Fi, and bathrooms with separate bathtubs and rainfall showers. Additional conveniences include phones, laptop-compatible safes, and desks. Located near the PSD Bank Dome, Green Lake, and Blue Lake, the hotel is also within easy reach of the Düsseldorf Intl.
Airport (DUS).
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With a stay at Van der Valk Hotel Düsseldorf in Düsseldorf (Stadtbezirk 6), you'll be a 2-minute drive from PSD Bank Dome and 8 minutes from Messe Düsseldorf. This luxury hotel is 5.3 mi (8.6 km) from Rhine Promenade and 5.3 mi (8.6 km) from Düsseldorf Christmas Market.
Stay in one of 196 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
11:30 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Green Key (Foundation for Environmental Education)
Professional property host/manager
Pets allowed
Only dogs are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
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You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
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Minimal age
18
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Optional fees
- Fee for buffet breakfast: approximately EUR 22.50 for adults and EUR 11.25 for children
- Pet fee: EUR 15 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: EUR 25.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
German
English
Dutch
Nearby attractions
PSD Bank Dome
0.8 km / 0.5 mi
Green Lake
1.8 km / 1.1 mi
LVR-Industriemuseum Ratingen
5.8 km / 3.6 mi
Messe Düsseldorf
6 km / 3.7 mi
Blue Lake
6.1 km / 3.8 mi
Congress Centre Duesseldorf
6.3 km / 3.9 mi
Aquazoo-Löbbecke-Museum
6.4 km / 4 mi
Duesseldorf Grafenberg Wildlife Park
6.5 km / 4 mi
Rhine
7.2 km / 4.5 mi
Hofgarten
7.3 km / 4.5 mi
Castle Jaegerhof
7.3 km / 4.5 mi
Museum Kunstpalast
7.5 km / 4.7 mi
Tonhalle Duesseldorf
7.6 km / 4.7 mi
NRW-Forum Düsseldorf
7.6 km / 4.7 mi
Theatermuseum Dusseldorf
7.8 km / 4.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2010
- Year of most recent renovation: 2015
- Total number of rooms: 194
- Number of floors (main building): 15
- Double rooms: 149
- Junior suites: 11
- Suites: 11
- Executive rooms: 20
- Accessible rooms: 2
- hotel
- American Express
- EC
Show 76 more facilities & services
- JCB
- Diners Club
- MasterCard
- Visa
- Maestro
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Harbour
- Golf course
- Entertainment Area
- Wheelchair-accessible
- Car park
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Local and international calls
- Secure parking
- Room service
- Laundry service
- Bicycle hire service
- Multilingual staff
- Air conditioning in public areas
- Fireplace
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Lift access
- Newspaper stand
- Garden
- Terrace
- Gym
- NewspapersExtra charge
- Luggage room
- Dining area: 200
- Clothes dryer
- Bikes available: 8
- Café
- Bar
- Restaurant
- Non-smoking area
- Smoking area
- Highchairs
- Banquet hall
- Show cooking
- Air conditioning in Restaurant
- Breakfast room
- Conference room
- Meeting room
- Projector
- Printer
- Photocopier
- Business centre
- Audio-visual equipment rental
- Fax
- Sauna
- Steam bath
- Spa treatments
- Green Key (FEE)
- Breakfast
- Breakfast buffet
- Hot breakfast
- À la carte lunch
- À la carte dinner
- Special dietary options
- Gluten-free meals
- Vegetarian meal
- Snacks
- Children get free accommodation, meals payable on the spot
- Non-smoking establishment
- Minimum check-in age: 18
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityVan der Valk Airporthotel Düsseldorf
DOUBLE EXECUTIVE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room BUSINESSRoom • BUSINESSROO.BS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- BUSINESS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityVan der Valk Airporthotel Düsseldorf
Room BUSINESS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- BUSINESS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.BS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE COMFORTDOUBLE • COMFORTDBL.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityVan der Valk Airporthotel Düsseldorf
DOUBLE COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: DBL.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityVan der Valk Airporthotel Düsseldorf
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityVan der Valk Airporthotel Düsseldorf
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE CITY VIEWSUITE • CITY VIEWSUI.CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityVan der Valk Airporthotel Düsseldorf
SUITE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityVan der Valk Airporthotel Düsseldorf
SUITE TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE WITH VIEWSJUNIOR SUITE • WITH VIEWSJSU.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityVan der Valk Airporthotel Düsseldorf
JUNIOR SUITE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: JSU.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room COMFORTRoom • COMFORTROO.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityVan der Valk Airporthotel Düsseldorf
Room COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: ROO.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE BUNK BEDSUITE • BUNK BEDSUI.BK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- BUNK BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityVan der Valk Airporthotel Düsseldorf
SUITE BUNK BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- BUNK BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.BK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityVan der Valk Airporthotel Düsseldorf
DOUBLE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN COMFORTTWIN • COMFORTTWN.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityVan der Valk Airporthotel Düsseldorf
TWIN COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: TWN.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityVan der Valk Airporthotel Düsseldorf
SUITE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityVan der Valk Airporthotel Düsseldorf
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room EXECUTIVERoom • EXECUTIVEROO.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityVan der Valk Airporthotel Düsseldorf
Room EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin COMFORTDouble or Twin • COMFORTDBT.OM-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityVan der Valk Airporthotel Düsseldorf
Double or Twin COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: DBT.OM-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Van der Valk Airporthotel Düsseldorf
100
reviews shown
ELIZABETH
Nice
Brett
Will be my go to hotel for Dusseldorf!!! Loved it!!
Demar
The bar and restaurant has a great selection of food for all meals and the bar service was immaculate!
Cindy
Here’s a polished review you can use:
⸻
We had a wonderful stay! From the warm welcome at the front desk to the impeccable room service, everything was truly perfect. The staff was attentive, professional, and made us feel taken care of throughout our stay. Highly recommend this hotel for anyone looking for comfort, quality, and excellent service.
⸻
We had a wonderful stay! From the warm welcome at the front desk to the impeccable room service, everything was truly perfect. The staff was attentive, professional, and made us feel taken care of throughout our stay. Highly recommend this hotel for anyone looking for comfort, quality, and excellent service.
Sean
Hotel is very good and accessible for Medica exhibition.
Jens
Great modern Hotel with best gym and spa next to the airport. Unfortunately no airport shuttle. Good food and great service as well (Katarina). Free parking while you stay! You can feel the difference of a family owned Hotel!
Shahid
Clean and comfortable room
Amanda
Clean hotel, luxury rooms and great breakfast
Mohammed
nice
Scott
Very pleasant stay - away on business with my son, he turned 18 whilst there and the staff produced a champagne breakfast for him. Lovely toich
Adnan
Very nice modern hotel !!
Nicola
Road trip stop off
Good rooms, really clean, comfortable beds. Great place to stay if you have a car, as parking was free, but not much around if you don't have a car. Restaurant was under refurbishment, so only complaint would be limited options for food. Amazing gym facilities on top floor - with great views while you work out.
Patty
The room is big, tidy, cozy and excellent
Jutta
Great hotel near the airport. No restaurants around and not walkable to other places. But Restaurant and bar on site. No airport transfer.
Great rooms and service and free parking with stay. Highly recommend „Van der Valk“.
Great rooms and service and free parking with stay. Highly recommend „Van der Valk“.
Lisa
Would definitely recommend.
Jutta
Fabulous hotel!
Jesse
Nice hotel with spacious (for Europe) rooms. Although without direct access to airport, the hotel serves travelers needs. Good restaurant and bar with friendly and accommodating service.
Gloria
great customer service
Mirja
The \"girls\" in reception were wonderfull. They helped us so many ways!
Gillian
This is a great option for the airport or a concert at PSD Bank Dome. There isn’t anything else around but the hotel has a great bar and the restaurant is excellent.
Lorraine
The Van Der Valk hotel is absolutely stunning inside, the rooms are very spacious and comfortable. I didnt use the Restaurant so i cannot advise on that but thr Bar is comfortable ,but service can be slow when busy ,only to be expected. Overall i highly rate it
Maria-Isabelle
More than anything I liked the King size bed and mattress and the bathroom , equality materials and hot water at all times.
It should be considered having kettles in the hotel rooms.
It should be considered having kettles in the hotel rooms.
Nour
I had unfortunately one of the worst experience in this hotel.
Staff is nice and room is spacious (I had rented the familial suite)
But when I entered my toilet garbage was full.
In addition the room was freezing.
When I informed the reception they just went to cleaned the room but it was still freezing.
The next day at 6:30am someone tried to enter my room. Turned out it was the staff responsible to fix the AC. And they tried to enter again at 7am and 7:30am. This was crazy.
Apparently the system had put my room empty by mistake and the staff was supposed to change my room.
I asked to change my room.
No compensation was done by the hotel.
I was very disappointed my room especially that my room was over-valued.
Staff is nice and room is spacious (I had rented the familial suite)
But when I entered my toilet garbage was full.
In addition the room was freezing.
When I informed the reception they just went to cleaned the room but it was still freezing.
The next day at 6:30am someone tried to enter my room. Turned out it was the staff responsible to fix the AC. And they tried to enter again at 7am and 7:30am. This was crazy.
Apparently the system had put my room empty by mistake and the staff was supposed to change my room.
I asked to change my room.
No compensation was done by the hotel.
I was very disappointed my room especially that my room was over-valued.
David
Excellent Hotel
The hotel was very clean, the room was large and comfortable. The staff were very friendly and helpful. I will be booking this hotel for my next trip to Düsseldorf.
Norbert
Perfect for the Dome
Jutta
The rooms need more light and the hotel does not have an airport shuttle. Otherwise great stay.
Indy
The customer service was great, lovely hotel but not very easy to get to say nearest cafe or restaurant for breakfast, as the onsite breakfast was a little high in price, me and my son had to get an uber to the nearest McDonald's, we then got a e-scooter back.
Indrit
Very good staff and very clean
Mervi
Excellent choice for one night stay
chris
Big room. Good coffee machine. Very good gym.
Johan
Van der Valk Düsseldorf
Amazing hotel and the restaurant is fabulous
fida
Terrible staff
Dzemalj
Family suite was great for our stay.
Thamer
The hotel and rooms are very beautiful and comfortable to the maximum extent, and I recommend accommodation.
Joel
I went from having my flight cancelled at the gate, to the Expedia website, to being in a large comfortable room in the space of an hour. Convenient for the airport, this is a surprisingly swish and pleasant place to be, especially in the circumstances. Would absolutely stay here on purpose next time.
AMAR
Clean, modern, spacious, accommodating and so close to airport
Daniel
Van der Valk Airporthotel-our home away from home
We always stay at the Van der Valk Airporthotel Dusseldorf when attending Medica and doing business in both Germany in The Netherlands. Everything about it is excellent - from the staff, to the rooms to the food. It is comfortable, convenient and reasonably priced. Would have really wished they kept the long fireplace in the lobby though.
J Daragh
Staff was very welcoming and warm. The restaurants in the hotel were excellent.
Kevin
Excellent Stay
Excelleng stay, just one night but when my flight was canceled, the team were very accommodating and provided late check out. Food was very good at dinner and breakfast. Will return again as it is convenient for airport
Verified traveler
Reserved a junior suite but after one night had to move because A/C was not working (it was 27 degrees inside the room while it was only 22 degrees outside). I arrived, complained about the heat and left for dinner. I was assured that everything was fixed when I returned but that was not the case. Only room that was available was a regular room. Had to pay full price for the torturous first night. Technician said that the corner rooms (suites) were always hot.
jamie
Food is excellent
Yelena
Close to arena where was a concert I came for
Verified traveler
Not impressed
Great service on checkin by a lovely member of staff but room was very dusty, towels were very old and worn, sheets were stained and sink was blocked. We checked in late and were so tired we just slept but not up to the isual Van Der Valk standard.
Verified traveler
Location, green spaces all around the hotel, 20 min tram to downtown
Veli
All fine.
Nice and Modern hotel with a very good service.
Restaurant and Bar is awesome with decent meals and drinks. Parking is for free the first 24hours.
Restaurant and Bar is awesome with decent meals and drinks. Parking is for free the first 24hours.
Verified traveler
A very nice hotel, large rooms and shower/bathroom, with a super comfy bed. The menu is quite limited especially the room service menu, that being said the food was excellent.
Jaap
Bad food in Dusseldorf
The hotel part was realy exelent !
The breakfast was great,
We had also diner: we often went to van der Valk restaurants in Holland, but the food in this one was expensive and under any level.
Shame for the van der Valk group !
The breakfast was great,
We had also diner: we often went to van der Valk restaurants in Holland, but the food in this one was expensive and under any level.
Shame for the van der Valk group !
Arie
Arie
It was great
Verified traveler
Very good food and service but quite far from city centre.
Verified traveler
Very average hotel - very average experience
Hotel at first glance seemed very nice, staff in the restaurant were kind and helpful. We had an issue with the key card (we did not have it near other cards or a mobile device) had to keep going downstairs to get a new one. Had to keep calling for bath towels these were not replaced although we put them in the bath tub. Overall did not feel the staff at the front desk were friendly or welcoming. Although we had several issues with the card all the staff did as apologise. They did not offer us free breakfast for the inconvenience caused (travelling up and down the hotel with a toddler, 3 days in a row) Wouldn’t stay here again. Had a better experience at the Sheraton in Düsseldorf.
Verified traveler
Clean Spacious rooms wit excellent amenities ,nice view and set up just stayed for 1 night as I had a connection flight
Verified traveler
Very nice hotel; the ride to airport is expensive
The only comment that I would like to provide is that for an airport hotel the lack of the shuttle service to the airport is a major drawback
Verified traveler
I liked all. Good b- fast nice rooms. Staff friendly.
Verified traveler
Super room, spacious, big bath & very clean. Also super gym & sauna facilities that were empty
Steven
Out in the bunnies very remote and exclude to anything so it is very quiet if you want.
Hamish R Good
Great Stay as always.
Barry
Great One Night Stand
Very nice airport hotel. Large room, comfortable bed, Nic bathroom. And free alcohol in the mini-bar. Also a nice bar and what looked to be a nice restaurant (did not eat there).
Bill
First class hotel will definitely go back. Wish I would’ve stayed longer
George
Van Der Valk Great Hotel and Great Service
This was a layover hotel for an overnight stay awaiting a connecting flight - and - it was great. They even had an\"open bar\" night which was very welcome to our family members after a long day of flying.
Olga
Nice hotel, but it is not easy to get to/from it.
NADINE
Staff was very friendly and helpful. Room was clean, comfortable and spacious, although we were moved to next room upon arrival due to strong smoke odour. Free parking at Hotel, thi is near to airport for what is very convenience. Overall we had a good time
Verified traveler
Excellent hotel, value for money, did not expect such good service from an airport hotel.
James
Beautiful hotel for a great price
Beautiful hotel for a great price!
Can’t wait to go back.
Can’t wait to go back.
Errol
Not much to say about. Overall very good. Friendly staff, good service.
Verified traveler
Excellent hotel. A+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Verified traveler
Beautiful and convenient hotel! The restaurants were very noisy, but otherwise we enjoyed our stay.
Verified traveler
Hotel check in wait time very long. Room service menu selection was poor so ended up not ordering anything
A.H.
I was there for a short business trip during the Medica fair. The taxi situation in the morning was not very reliable and ended up waiting for a long period of time until a different taxi arrived.
Service was not memorable or particularly friendly.
I was under the impression an airport shuttle was available but unfortunately not, only taxis.
Service was not memorable or particularly friendly.
I was under the impression an airport shuttle was available but unfortunately not, only taxis.
Aynur
Amazing staff and hotel! Reccomend to everyone!!! Stayed for 3 nights. Rooms are super large, clean and comfortable.
Verified traveler
The staff are friendly and helpful, the bar is really nice, food was great.
Drew
Close enough to the airport for an easy, quick drive, but not so close to hear the noise. Amenities (such as bar, restaurant, laundry service, etc.) were good if not somewhat expensive. Room was clean, comfortable, and inviting if a tad bit dark. Overall good experience & I will stay there again on subsequent visits.
Mike
Very good hotel, close to the airport, very good staff.
Jeff
Served our needs perfectly. We needed a place to stay near the airport. We would definitely return.
Diane
Fantastic view
What a lovely stay. Great room, fantastic view. Shame about the beds not being double
Julie
Great room, clean and comfy.
Verified traveler
great hotel,staff!
Verified traveler
Nice 👍
A very comfortable stay. Buffet breakfast is substantial, service staff are very accommodating.
John
Hotel is very clean and comfortable, rooms are very spacious accommodations were wonderful.
Verified traveler
A good quality hotel where you know the standard before you walk in the door and know the room has good cleanliness and wifi connection
Verified traveler
Very nice and spacious rooms at this Hotel, big bathrooms as well. Cool panoramic windows. A/C works great and while I was there they had 8-10 Trucks there replacing older mattresses so the investment into this Hotel is ongoing
Victoria
Clean, comfy and spacious.
First stayed at airport hotel 5 years ago and loved it, hence my return. Slight hiccup with the number of beds required but the staff put that right immediately. Our room was clean, comfortable and spacious. The free wi-fi kept the kids quiet. Can't comment on the food as we didn't eat at the hotel this trip. Will definitely be staying here again. Loved it!
John
Great hotel with friendly and helpful staff.
A modern hotel with excellent facilities, enjoyed meals in their restaurant and especially appreciated the free parking!
Richard
Great stay
A classy hotel, check in was quick and friendly, receptionist staff providing excellent professional service. Very comfortable room with aircon and mini bar, massive panoramic window with good views. We were on the 13th floor, two lifts operated efficiently with little time needed to get to your floor.
Very enjoyable stay!
Very enjoyable stay!
Karen
Great hotel stay
Very elegant, spacious and comfortable hotel. Great meal in restaurant. Helpful with cab and directions. Would stay there again.
Jacqueline
Terrific public facilities; restaurant, bar/patio, lobby, etc. Room was quiet and well-appointed but bed had a noticeable dip where guests have worn it down and mineral deposit on the shower head made for an uneven and less forceful shower. Staff were professional and pleasant.
Verified traveler
Don’t stay there in the summer
Nice rooms and facilities but the A/C in the room is a joke. We paid close to €500 per night but the A/C was not capable of cooling the room sufficiently. Temperature during the day was close to 80 degrees - only a couple of degrees colder than outside.
Verified traveler
Super hotel, super price, excellent for Dusseldorf
A very well appointed hotel with huge bedrooms in excellent condition, very comfortable, close to Dusseldorf airport. Great price too.
James
Nice hotel
Really nice hotel, quite close to the airport. Friendly staff, good food, clean comfortable rooms.
Munmohan
Great hotel, great staff
Fantastic hotel and the staff were great! Not the easiest to get to with public transport but the place was great and would definitely recommend it to anyone staying in Düsseldorf.
Would definitely stay there again
Would definitely stay there again
Paul
Great food at reasonable price
Great food at reasonable price, comfortable clean room and very friendly service.
Toni
Not a True Airport Hotel
The hotel itself is lovely but it is a 15 Euro trip to and from the airport. No shuttle is offered by the hotel - first time I have ever been to a self-proclaimed airport hotel with no such service.
Verified traveler
I will never forget this evening and hotel room. It was a full moon on the night we staying and it was incredible.
Verified traveler
Airport hotel
The hotel was very good nice all round, the only complaint would be no airport shuttle.
Many thanks
Nazir
Many thanks
Nazir
William
Nice hotel. Comfy bed, happy customer
Remco
Excellent
Very good hotel. New, clean and contemporary. Good food, nice restaurant and bar. Excellent rooms, very spacious and comfortable. 5 Minute drive from the airport. I travel quite a bit and this is by far one of the best hotels I have come across at very reasonable rates. I used to use the Sheraton which is right next to the airport terminal, but I prefer the Van der Valk Airport Hotel now, even though it is a 5 minute drive from the airport. I highly recommend it!
Verified traveler
08/27/2017
excellent
Verified traveler
Stayed in a Family room and found it very spacious and comfortable. Modern décor and friendly staff. Couldn't fault it!
Jonathan
Big Room with Big Window
Great hotel, the rooms were big with a great big window that looked out of the local area. Internet was an issue. My phone and tablet were fine and would stream video without problem, but my laptop with VPN was so painfully slow. Not great if you need to get work done.
paul
first class hotel for business
a three day stay for work, all was as expected from the hotel
Arlette
Everything was great!
Location & surroundings
Van der Valk Airporthotel Düsseldorf
Am Hülserhof, 57, DÜsseldorf, Germany
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Van der Valk Airporthotel Düsseldorf
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