River Palace Hotel

Italy , Rome
ROME, Via Flaminia, 33
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100 reviews shown

10/10

Exceptional

10 Mar 2026

Tracy Lorraine de

Perfect hotel location if you don’t want to be too close to the crowds. Great bar area and the breakfast was better than I was expecting for a continental so much choice hot and cold food.

Friends

10/10

Exceptional

08 Mar 2026

Francis

Great location, wonderful staff.

10/10

Exceptional

06 Mar 2026

Thomas

Friendly and helpful front desk.

Self

10/10

Exceptional

04 Mar 2026

Stephanie Beryl

I chose this because I didnt want to be in the crowded centre. Everything is accessible and the hotel was quiet for a good night sleep. I had a small single room, perfect for me.
The shops are all around piazza poppolo which is close.
Dont know about pets, I don't have any.

Self

10/10

Exceptional

28 Feb 2026

Jayne

Staff were wonderful, hotel was superclean. Great location. Delicious breakfast, definitely a great choice. Really enjoyed it.

10/10

Exceptional

28 Feb 2026

Kathleen

The room was spotless, the staff super helpful and always courteous. The breakfast buffet was the best I've had in a long time. Bed comfortable and location superb.

Family

10/10

Exceptional

19 Feb 2026

Blanca E

Great service

8/10

Excellent

18 Feb 2026

Marios Antonios George

Polite and helpful staff, well cared for hotel, good breakfast and excellent location.

Partner

10/10

Exceptional

09 Feb 2026

Robert

Fantastic hotel in a great location. Very friendly staff and hotel was very clean everywhere. Room compact but spotless. Nice breakfast choic. Would definitely stay here again.

Leisure Partner

10/10

Exceptional

03 Jan 2026

Mona

Great value for money

Leisure Self

6/10

Pleasant

02 Jan 2026

Justina

Rooms are not soundproofed as advertised, no tea/coffee making facilities had to ask, very limited storage. Triple room bed is just a chaise lounge n very uncomfortable to sleep on. Air con not easy to use. Lighting as in most hotels useless. Plug sockets were a mixture and not many of them. Staff OK but they tend to Italians first.
Overall though really good location, facilities around the area brilliant

Leisure Family

6/10

Pleasant

01 Jan 2026

Mark

Tidy inner city hotel with good location.

10/10

Exceptional

28 Dec 2025

Brian

We had an amazing stay at the River Palace Hotel! The location was excellent easily accessing all the main Roman sightseeing areas! We walked, ate, and enjoyed the well lit city during the Christmas holidays. The hotel provided an excellent daily breakfast, beautiful accommodations, an amazing Christmas theme, and professional and friendly staff. We recommend this hotel without reservation!!!

Leisure Family_with_children

10/10

Exceptional

11 Dec 2025

Hilary Ann

This was a really lovely stay. The hotel was spotless and all the staff were very attentive and helpful. Would definitely stay again when visiting Rome

Leisure Family

8/10

Excellent

10 Dec 2025

Christine

Bed was not comfortable. Small rooms.

Leisure Family

10/10

Exceptional

07 Dec 2025

Patrice

Hotel was beautiful and conveniently located near a metro station which makes it easy to commute to and from the airport and main tourist sites. It also has a lovely bar and seating areas. We will definitely be returning.

Leisure Friends

10/10

Exceptional

22 Nov 2025

Perry Leslie

The staff were very friendly and helpful. The breakfast was something I looked forward to every morning and was definitely worth the money. It had lots to choose from, again the staff were very attentive and always ready to assist. I'd definitely stay again. Also, we really enjoyed the location, it was very walkable to all of the major sites and had a small grocery store next to it, the whole area felt very safe as well.

Leisure Partner

10/10

Exceptional

19 Nov 2025

Jonas

Great hotel with the Rome feeling. Well located and friendly staff. Lucky parking spaces upfront.

Partner

10/10

Exceptional

18 Nov 2025

ANGELA WENDY

Very helpful staff on reception, clean bedroom and bathroom, liked bedroom decoration.
A kettle or coffee maker in the bedroom would have been nice.

Leisure Self

8/10

Excellent

16 Nov 2025

Laura Elena

The hotel was fine. The elevators are very small as was my shower. The lights are controlled by room key, so if you remove the key from the slat the lights shut-off - in short you either have the entire room and bathroom lit or are in the dark. Also, there’s no iron or coffee maker.

Leisure

8/10

Excellent

16 Nov 2025

Hoda

Beautiful design

10/10

Exceptional

14 Nov 2025

Dominic

The room was clean the staff was very nice and helpful. The hotel is located in a great spot near Piazza del Popolo and only a few steps from the Metro which will get you almost anywhere in Rome.

Leisure Partner

10/10

Exceptional

11 Nov 2025

Michael

Everything was great

Leisure Family

10/10

Exceptional

11 Nov 2025

Michael

Everything was great

Leisure Family

10/10

Exceptional

09 Nov 2025

Larry

Lovely

8/10

Excellent

09 Nov 2025

Terence L

Good breakfast.

Leisure Family

10/10

Exceptional

06 Nov 2025

Danielle

We are repeat customers at River Palace, and for good reason! The property is beautiful. The location is perfect, just a few minutes walk from the metro and lots of dining, shopping, and attractions. The staff is phenomenal, very friendly, attentive to your needs, and they go above and beyond to ensure you have an excellent stay.

Leisure Family

8/10

Excellent

05 Nov 2025

Kojo

All of the above.

Leisure Family

6/10

Pleasant

04 Nov 2025

Cheryl

Carpet in room is terribly worn. Space to enter bathroom is very tight. Room is overall very small.

Leisure Friends

8/10

Excellent

02 Nov 2025

Debbie

Staff was very courteous and helpful and the room was clean but had a very perfumed smell that was too strong

Leisure Family

10/10

Exceptional

01 Nov 2025

Joanne

Very comfortable and clean room and bath.
Excellent city location.

Leisure Partner

6/10

Pleasant

01 Nov 2025

Kenneth

Room ok but very small. Hard to work as two people. Two few outlets. Bad lighting. Shower and sink issues ...

Leisure

2/10

Poor

29 Oct 2025

susan Y

The overwhelming use of air fresheners gave us horrible headaches and allergy attacks. The air was so perfumed it was unbelievable. Carpets were stained and there was barely enough room to move. The staff were quite professional and helpful, and the location great, but the amenities made it a poor choice. The photos made the room look far better than it was. I never leave bad reviews, but this was over the top.

Leisure Family

2/10

Poor

27 Oct 2025

Olivia

Hotel very dirty and unclean for guests to stay in. No mattress protector is used which should be standard in any hotel; bloodstains were on our mattress which I took a picture of as well as the very dirty and stained carpet. None of the rooms had any mattress protector under the sheets which meant all bodily fluids of previous guests could just soak into it. I wore shoes in the room as it was so dirty. Took a picture of the stained and unprotected mattress as well as very dirty stained carpet. Very small unclean rooms. Hotel staff showed us more dirty rooms with more stained mattresses and carpet as options to move to. We asked for a refund on our remaining days as we wanted to check out and move to a place that actually felt comfortable to stay in and not a place that felt disgusting to sit in. Although we were on our honeymoon, hotel tried to keep payment for all nights even though we did not complete stay and they were unable to provide a resolution to the cleanliness issue.

Leisure Partner

8/10

Excellent

26 Oct 2025

Maria

I will repeat for dure

Leisure Friends

10/10

Exceptional

26 Oct 2025

Alejandro

clean rooms, friendly staff, quiet and walkable to everything

8/10

Excellent

25 Oct 2025

Marc

Shower was exceptionally small

8/10

Excellent

23 Oct 2025

Donna

Didn’t have breakfast. Room was small but very clean. Staff was very helpful. Elevators very small.

Leisure Partner

4/10

Poor

21 Oct 2025

Malgorzata

Rooms are extremely small and carpet is dirty. Staff was nice.

Leisure Friends

8/10

Excellent

17 Oct 2025

Laurie

The hotel staff was exceptional—professional, welcoming, and very accommodating. Shortly after we booked through Expedia, the hotel reached out to offer transportation services. For a fee, they arranged for a driver to pick us up from the airport and later return us for our departure. It was seamless and well-organized.

Our flight arrived early in the morning, and although check-in wasn't until after 2 PM, the staff welcomed us warmly. We completed the paperwork, dropped off our luggage, and were able to freshen up using the lobby facilities. When we returned later, our bags were already in the room, and all we had to do was pick up the key.

The hotel has a grand, old-world classic charm that makes a strong first impression. We booked a small, standard room—which is exactly what we got. It was clean but a bit worn; the carpet had some stains, the mattress was firm, and the pillows were quite flat. While the room could use some updating, the service and overall experience made up for it.

The location is excellent, with several bars and restaurants just steps away, and only a two/three-minute walk to Piazza del Popolo with plenty of high-end shopping. It’s slightly farther from some other major attractions, but still very manageable. I’d definitely stay here again.

Leisure Partner

10/10

Exceptional

15 Oct 2025

bill

Great location and very friendly staff. Great courtyard to stop for a drink after sightseeing all day

6/10

Pleasant

14 Oct 2025

Christina

The hotel is a small boutique type hotel in a great location, but it’s tired and could use a massive refresh. The carpet and decor in the rooms is very old and feels unclean.

8/10

Excellent

13 Oct 2025

Tiffany

My rating would be higher if I did not hear the guest next door to me coughing.

Leisure Self

10/10

Exceptional

13 Oct 2025

Albert

A very friendly and clean hotel. This is the 2nd time I have stayed hear and have found it very comfortable and clean.

Leisure Partner

10/10

Exceptional

12 Oct 2025

Leslie

The staff were truly top notch, super helpful, positive and kind. Gave great restaurant recommendations and were helpful with transportation. The room was well appointed and spacious except for the space around the bed. Breakfast was lovely and generous with again great staff. Location was stellar for easy walkability and public transportation. The only downfalls I’d say for the junior duplex, I wasn’t aware it was on the first floor (loud street noise at night/morning) or connected to a quite pretty courtyard on the interior side, but we felt like we could never use it as it was often saturated with smokers/smoke. The room was on the warm side too but the thermostat didn’t seem to work, and we couldn’t open the window often because of smokers right below our balcony. I would definitely come back here if I could get a room on a higher floor. Positives far outweighed the negatives

Leisure Partner

10/10

Exceptional

12 Oct 2025

Benjamin

My wife and I had an excellent stay at River Palace Hotel! The room was so quaint and lended itself well to the city’s atmosphere. The service was fantastic, the room was clean and linens were changed daily! The breakfast was delicious and had many options. The hotel is just a short walk away from a host of dinner options. Be careful, the minibar items are quite expensive!

Leisure Family

10/10

Exceptional

12 Oct 2025

Thomas

The hotel is beautiful, the breakfast was excellent, the roof top bar had fantastic views. The room was clean. The pool was very nice, although I did not go in. I really enjoyed the stay here.

Leisure Family

8/10

Excellent

12 Oct 2025

Jeff

Very pleased with stay

Leisure Family

8/10

Excellent

11 Oct 2025

Estella

Great drinks! We had Lemmon cello , cosmopolitan and beers! Great mix

Leisure Family

6/10

Pleasant

11 Oct 2025

Louis

Welcoming staff , decent room, unfortunately the carpet was in need of renewing. We had to request for our deposit of €100 to be refunded three days later. Reservations were very helpful with reserving local restaurants ( St Ana Ristorante was very pleasant).
The highlight at the River Palace was the bar and its talented barman.

Partner

8/10

Excellent

10 Oct 2025

Graham

So, we stayed here in 2019 and the experience was better then than this time around. There have been changes to certain things, such as breakfast which wasn't as good, although good nonetheless. The consumables were somewhat disappointing as shower gel and shampoo was of a much cheaper grade. You have to book early to get a decent size room and bathroom, otherwise be prepared to be disappointed. We had a lovely room in 2019 but this time around we asked to be moved, and although the bedroom was bigger the bathroom was rediculous small for adults. Would we stay again, yes, but this time we'll book earlier. The staff are lovely and very helpful.

8/10

Excellent

07 Oct 2025

Stephen Edward

We enjoyed pretty much everything about the hotel - the decor, cleanliness, and the staff were all lovely and really helpful.
The only gripe was the shower drained painfully slowly.

Leisure Partner

8/10

Excellent

07 Oct 2025

Elizabeth

This hotel was excellent. The only area for improvement was that the TV in our room wasn’t working properly (it kept on cutting out).

Leisure Partner

10/10

Exceptional

06 Oct 2025

SIMON ANDREW

Very helpful staff, good breakfast, clean rooms. Nice lounge and bar area. Very good location being close to the Metro for getting to the main sights. Only criticism is the lifts - one ground to first, second down a corridor first to upper levels. Lifts are tiny for the number of residents and it's a problem when staff are trying to use the same lifts - gave up waiting and walked down four levels.

10/10

Exceptional

04 Oct 2025

Susan Lavinia

Brilliant, fantastic hotel
Rooms are slightly smaller than the photos suggest, otherwise brill👍👍😊

Leisure Family

10/10

Exceptional

30 Sep 2025

Carolyn

It's a lovely hotel in a very good location, just minutes away from Piazza Popolo in Rome. And also very close to the metro station.

Friends_and_family Friends

10/10

Exceptional

22 Sep 2025

Brenda

Great Value…

10/10

Exceptional

19 Sep 2025

Diana

The staff were excellent and the room was very clean. Would highly recommend.

10/10

Exceptional

18 Sep 2025

giuseppe

Loved the location, and very friendly, helpful staff. Lots of amazing restaurants nearby in the piazza. We walked everywhere from this location. We took a cab to the colosseum and walked back which was an easy walk. Very good place and location. Bonus is that this place has an elevator which is nice for bringing your luggage up and down

Leisure Family

10/10

Exceptional

16 Sep 2025

Vincenzo

Very attentive staff

Leisure Partner

8/10

Excellent

15 Sep 2025

Jack

Overall everything was excellent, one small gripe, as i had a single room the shower was very confined. A tall person might have found it very difficult

Leisure Self

10/10

Exceptional

13 Sep 2025

ROBERT

The rooms are very spacious

10/10

Exceptional

13 Sep 2025

Rhonda D

The front desk reps and housekeeping were excellent.

Leisure Partner

4/10

Poor

04 Sep 2025

Jami

You get what you pay for. This is an old hotel that has not been updated at all. Stay somewhere else.

Leisure

10/10

Exceptional

28 Aug 2025

Keith

Awesome!

6/10

Pleasant

25 Aug 2025

AGNES

Good location with easy access to Metro, Tourist areas, Shopping etc. Hotel facilities are basic. Rooms are rather small. Breakfast was okay. Staff are warm, helpful and accommodating.

Leisure Family

10/10

Exceptional

22 Aug 2025

Marcus John

This is a stunning Hotel with the highest of standards in all areas
As soon as you arrive you know you are somewhere special
The staff are brilliant ,so helpful and friendly
It is so immaculately clean
Breakfast is all about quality in again immaculate surroundings
The location is perfect and the whole atmosphere of the place is marvellous

Leisure

6/10

Pleasant

18 Aug 2025

Jessica

Shower was moldy and water backed up. Difficult to move at all inside of it. Air conditioning in room was terrible.

Leisure Family

10/10

Exceptional

18 Aug 2025

Alinnette

Incredible 😍😊

Leisure Family

8/10

Excellent

17 Aug 2025

Joseph

Nice hotel short walk to Spanish Steps restaurant ant tivonti fountain

Leisure Family

10/10

Exceptional

15 Aug 2025

Kesha

Excellent hotel and staff!

Tiziano was my favorite. He was kind, accommodating, and very helpful. He made our stay comfortable and made us feel very welcome. We even had a problem with a taxi company overcharging and he called and made the complaint for us!

The hotel was beautiful and clean. I will stay here again wjen we come back. The bed was comfortable, the a/c worked well and everything was within walking distance.

Tiziano even called a restaurant to get us in because we were hungry but it was part of their siesta time. The restaurant was awesome. The staff made us feel like family, especially Andre who looked like Berlin in the movie Money Heist, lol. You want to stay at this hotel. You will not be disappointed. The lobby area and the courtyard were my favorites.

The pic below is of me in the courtyard and in the beautiful bathroom that was fully stocked with Roberto Cavalli products!

Friends_and_family Friends

10/10

Exceptional

10 Aug 2025

Phoebe Rose

We stayed here for my birthday trip and they were so amazing. They gave us a map of all the sites, left me a birthday note and a small gift. They also always greeted us with a smile and made us feel very welcomed. Definitely will be staying there again.

Leisure Partner

10/10

Exceptional

10 Aug 2025

Clara

Excellent stay!

We had an amazing stay at this hotel! The staff was so friendly and inviting. The location was perfect, we could walk and bike to so many places all over the city and we also were able to get quick taxi’s and ubers.

Partner

8/10

Excellent

07 Aug 2025

Liliya

The total property was great. Breakfast was great with a lot of options. Not continental breakfast, much more. I only lowered a star due to a gaping hole in our bathroom door frame and a very dusty ceiling area above our bed. Other than that, it was great. The location is pretty amazing.

Leisure Family

8/10

Excellent

04 Aug 2025

George

Eating options, intrfnet bed comfort

10/10

Exceptional

03 Aug 2025

Smita

The staff from day one were professional, helpful and very friendly. Room 12 was amazing very clean and comfortable. The hotel is a central location so you can walk everywhere.

Leisure Partner

10/10

Exceptional

30 Jul 2025

Dean

The staff was so so helpful and the room is so clean honestly I don’t know why this place doesn’t have 5 stars from every one ! They want to please and it’s perfect and what a value I would stay here all the time

Leisure Family

8/10

Excellent

27 Jul 2025

Chen

Quieter neighborhood, had to transfer elevators which was not the most convenient. House keeping was a bit lagging, not timely.

Leisure

10/10

Exceptional

26 Jul 2025

Douglas

Great location, clean rooms.

10/10

Exceptional

25 Jul 2025

Hannah

We loved this hotel!!

10/10

Exceptional

25 Jul 2025

Barrie John

Lovely hotel great location. The staff were very friendly and attentive. The rooms are on the small side but very well presented.

Partner

2/10

Poor

24 Jul 2025

Dipak

They not changing beds
They speaking layer they not put water &sparkling water &thay charge me wich i dont know & I don’t ues anything from tham fizrater charge 12 euro fast day in sink
not drain water

Partner

8/10

Excellent

21 Jul 2025

Karen

The hotel was an older hotel, but charming. It was located 1 block away from shopping, eateries and a pharmacy. The check-in & check-out service was excellent. The front desk staff was very helpful with securing us taxi and transportation services. Our standard room was very small, located in a corner by an elevator. The room & bathroom was very clean but cramped for the 2 of us and the bed mattress was extremely hard and uncomfortable. That said, the morning breakfast buffet was exceptional. If we travel to Rome again we may stay there again but upgrade our accommodations.

Leisure Partner

10/10

Exceptional

20 Jul 2025

Gerald

Very nice hotel in a great area.

Leisure Partner

10/10

Exceptional

18 Jul 2025

Jennifer

Perfect little place to stay. Super close to the Metro
We always felt sage coming and going. The staff was very helpful. The room was small, but we didnt need anything more. We loved our stay.

10/10

Exceptional

17 Jul 2025

James

The staff is the best anywhere.

10/10

Exceptional

17 Jul 2025

Karen Louise

We really enjoyed our stay at River Palace Hotel. The location of the hotel was perfect and in walking distance to restaurants/shops. We are also able to walk to the colosseum. We also walked to the Vatican but this did take 30/40 minutes. The staff were lovely and always helpful in recommending restaurants. We would definitely go back!

Leisure Partner

8/10

Excellent

13 Jul 2025

Norman

Great hotel

Partner

10/10

Exceptional

12 Jul 2025

Ariadna

We love the staff here! Siempre dispuestos a ayudar con tours, dudas y siempre nos recibían con un buen día o buena noche

Leisure Partner

10/10

Exceptional

07 Jul 2025

Juan

Very good

10/10

Exceptional

06 Jul 2025

Lori

Great location and friendly staff. Very clean.

Leisure

10/10

Exceptional

05 Jul 2025

Jaisy

Nice

Leisure Family

10/10

Exceptional

01 Jul 2025

Angela

We stayed here for the second time in the last year. It is a perfect location and within walking distance to the Trevi Fountain and the Spanish Steps. Very close to the main shopping area. The staff is wonderful, the accommodations are fabulous and their breakfast is excellent.

6/10

Pleasant

30 Jun 2025

Dorothy

Wonderful, helpful staff. Extensive breakfast choices with ample seating. Good location.
Two major problems: 1.) when I checked in I authorized a deposit be held against any possible damages but rather than wait to collect or refrain from collecting this deposit until the room was checked upon leaving, the deposit was charged immediately and it’s return only promised 10 days after check-out. That treatment would preclude me from booking again. 2.) I should have specified that I wanted a room with a shower (which my friend did get.) My bathroom had a hand-held shower attachment in the tub. It was difficult to position it in the bracket in any way that didn’t spray the room. The tub also was very slippery and 21” deep without any grab bars so it was hard to get in and out of safely. The staff provided a tub mat as soon as I requested it but a proper shower would have been better for me . 3.) the mattress was rock hard….this was not specific to my room alone…..my friend’s was just as uncomfortably hard. 4.) guests had to take 2 elevators to reach the ground floor. If you chose to walk down, you could only go as far as the first floor before taking the second elevator down to reception. The stairway door between the first floor and reception on the ground floor was locked . (I assume in would be unlocked in an emergency?)

Leisure Friends

8/10

Excellent

28 Jun 2025

Dean

Very good experience

Friends_and_family Family

10/10

Exceptional

28 Jun 2025

Julian Christopher

A stylish hotel, we had a lovely room overlooking Via Flaminia. Ferocious air con kept us cool,the staff were polite and helpful. We booked our trip to the Vatican Museums through the hotel once there. The only small drawback.was a problem with one of the elevators. Other than this, I would strongly recommend this hotel. We had a happy time in Rome and we would definitely stay in the River Palace Hotel again in future.

Leisure Partner

10/10

Exceptional

28 Jun 2025

James

Best staff ever. Nice bar.

10/10

Exceptional

28 Jun 2025

James

Perfect location. Staff the best.

Business_and_leisure Family