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Hotel The Haven Roma

Rome · Italy

Via Giuseppe Pisanelli, 25View location

9.2/10Excellent57 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.6/109.6
Condition9.2/109.2
Neighborhood10.0/1010.0
Amenities9.2/109.2
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  • Hotels with charm
  • Luxury collection
  • Historical
  • Design

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel The Haven Roma

An ideal place to experience Rome and relax. Built in 1900, this historic palace is an exquisite place designed to make the guests feel at home.

Spacious suites, all different from each other, all tailor-made by Interior Design artisans and artists, with high quality prestige furnishings, innovative high-tech comforts and an extensive range of Tailor-made services to meet your every need.

Piazza di Spagna is at around 1 KM and the Aeropuerto de Roma-Fiumicino at 30 KM.

Customised comforts, cutting-edge technological devices and elegant furnishings created by interior design artisans and artists, each room is infused with an atmosphere of refined elegance and each has its own personality to make it unique.

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All of the rooms have parquet floors; large bathrooms with glass showers and marble baths with chromotherapy; king size mattresses and a menu with a selection of pillows.

Hotel The Haven Roma is centrally located in Rome, a 3-minute walk from Villa Borghese and 6 minutes by foot from Piazza del Popolo. This luxury hotel is 1.2 mi (2 km) from Castel Sant'Angelo and 1.3 mi (2.1 km) from Piazza Navona.

Make yourself at home in one of the 14 individually decorated guestrooms, featuring minibars and espresso makers. 32-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Childcare

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No elevators LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 10.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number IT058091A1YZSZIE5A
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately EUR 30.00 for adults and EUR 15.00 for children
    • Uncovered self parking fee: EUR 40 per day (in/out privileges)
    • Rollaway bed fee: EUR 80.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    English

    Italian

    French

    Spanish

Nearby attractions

Villa Borghese 0.2 km / 0.1 mi
Tiber River 0.2 km / 0.2 mi
Piazza del Popolo 0.5 km / 0.3 mi
Via del Corso 0.7 km / 0.4 mi
Via Cola di Rienzo 0.7 km / 0.4 mi
Via del Babuino 0.7 km / 0.4 mi
Pincio Terrace 0.9 km / 0.5 mi
Piazza di Spagna 1.2 km / 0.7 mi
Borghese Palace 1.3 km / 0.8 mi
Spanish Steps 1.3 km / 0.8 mi
Via Condotti 1.3 km / 0.8 mi
Via Veneto 1.7 km / 1.1 mi
Via del Tritone 1.8 km / 1.1 mi
Piazza Navona 1.8 km / 1.1 mi
Castel Sant'Angelo 1.8 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1900
  • Year of most recent renovation: 2017
  • Total number of rooms: 14
  • Number of floors (main building): 3
  • hotel
  • American Express
  • JCB
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • Bus/Train station
Show 41 more facilities & services
  • Nearest Bus / Metro Stop
  • Airport
  • Small pets allowed (under 5 kg)Extra charge
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Transfer serviceExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Lift access
  • Garden
  • Concierge
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant: 1
  • Non-smoking area
  • Smoking area
  • Air conditioning in Restaurant
  • Breakfast room
  • Breakfast
  • À la carte dinner
  • Breakfast and dinner
  • Gala dinnerExtra charge
  • Vegetarian meal
  • LGTBIQ friendly
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Hotel The Haven Roma

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-2

    Photos are not available for this room type.

    Hotel The Haven Roma

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 25 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable5 photos

    Hotel The Haven Roma

    DOUBLE SUPERIOR

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Smoke detector
    • Housekeeping
    • Bathroom
    • Shower
    • Hairdryer
    • TV
    • Internet access
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wake-up service
    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror

    Facilities with extra charge

    • Minibar
    • Wi-fi
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Hotel The Haven Roma

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-1

    Photos are not available for this room type.

    Hotel The Haven Roma

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Hotel The Haven Roma

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE BUSINESSSUITE • BUSINESSSUI.BS

    Photos are not available for this room type.

    Hotel The Haven Roma

    SUITE BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Hotel The Haven Roma

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Hotel The Haven Roma

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Hotel The Haven Roma

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Hotel The Haven Roma

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Hotel The Haven Roma

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Hotel The Haven Roma

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Hotel The Haven Roma

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Hotel The Haven Roma

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Hotel The Haven Roma

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Hotel The Haven Roma

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Hotel The Haven Roma

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Hotel The Haven Roma

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Hotel The Haven Roma

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH TERRACE WITH VIEWSSUITE • WITH TERRACE WITH VIEWSSUI.TR-WV

    Photos are not available for this room type.

    Hotel The Haven Roma

    SUITE WITH TERRACE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH TERRACE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.TR-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH TERRACESUITE • WITH TERRACESUI.TR

    Photos are not available for this room type.

    Hotel The Haven Roma

    SUITE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1

    Photos are not available for this room type.

    Hotel The Haven Roma

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 35 m²JSU.ST
    JUNIOR SUITE STANDARDPhoto unavailable9 photos

    Hotel The Haven Roma

    JUNIOR SUITE STANDARD

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Room amenities

    • Welcome pack
    • Satellite TV
    • Cable TV
    • Bathroom
    • Shower
    • Hairdryer
    • TV
    • Tea and coffee making facilities
    • Safe
    • Housekeeping
    • Smoke detector
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Desk
    • Slippers
    • Make-up mirror

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Hotel The Haven Roma

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel The Haven Roma

9.2
Excellent
57 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.6 /10
Condition
9.2 /10
Neighborhood
10.0 /10
Amenities
9.2 /10
20 reviews shown
10/10
Exceptional
05 Jul 2026
Antonietta
Absolutely the best hotel I stood at in Rome. Clean rooms, helpful staff, and the breakfast was fantastic. Would definitely stay there again. They accommodated me on short notice after booking a room at Hotel Trevi which was infested with ants and didn’t have another room to place me and my family in.
Family_with_children
8/10
Excellent
01 Jul 2026
Sebastian
Very good breakfast .Helpful and welcoming staff.
Partner
10/10
Exceptional
19 Jun 2026
Nunzio
I've been to rome maybe 100 times in my life and have tried alot of hotels and this place I've really enjoyed lately. They have very warm staff the rooms are great and walking distance to everything but can still park your car. Definitely recommend 👌 price also makes sense
Self
8/10
Excellent
29 May 2026
Edna
The staff there is very nice and healthy
The rooms are nice but not too luxurious
The location is great
Friends
10/10
Exceptional
13 May 2026
Bulent
This hotel is truly a hidden gem. We were pleasantly surprised by the exceptional quality of service and the professionalism of the staff. They exceeded our expectations in every way
Family_with_children
10/10
Exceptional
16 Apr 2026
Cristian
Loved my stay ! Service was fantastic I can tell they invest in training their team on client experience! 5stars experience/ Karen at the reception the loveliest! Grazie ;)
10/10
Exceptional
10 Apr 2026
LUIS
Breakfast was really good
4/10
Poor
05 Jan 2026
Nasser Sultan Abdulla Al
Based on my personal experience, the overall standard of the hotel was below expectations and did not align with what is generally expected from a five-star property.
The room quality fell short of four-star standards in terms of comfort and overall condition.
In addition, the hotel does not appear to offer certain facilities commonly expected at this level, such as a gym, spa, or a clearly defined lobby, which affected the overall value for money.
Leisure
10/10
Exceptional
24 Aug 2025
Nunzio
Really enjoy this hotel ! The staff is always friendly and on top of the service. The location perfect 👌 highly recommend
8/10
Excellent
05 Jul 2025
Jorge
Clean property with very thoughtful and helpful service. A bit far for my family from main areas but this shouldn’t be a negative -
Friends_and_family Family
10/10
Exceptional
22 Jun 2025
Kevin S
Superb service. Excellent room. Perfect location.
Leisure Family
6/10
Pleasant
21 Jun 2025
Jade
Bedroom decorated to a high standard but fixtures and fittings ill fitted with poor finish. Customer service at reception is not great- poor communication between staff i.e confirmed late check out but yet still called to ask to vacate. Also issues with hot tub plug, was established there was a fault with the plug yet was made to feel like it was my competence.

Room service food very below average from what you would expect from a kitchen with a michelin star restaurant. Breakfast repetitive and stick to fried egg only- all other methods of preparation were awful.

Nonetheless, great quiet area with amenities near by. Good AC system on a hot day.
Leisure Family
10/10
Exceptional
18 Jun 2025
Ebtehal
Everything was good, except room service for food limited time to order untill 11:00 pm, usually 5 stars hotel have 24 hours room service food
Leisure Family
10/10
Exceptional
23 May 2025
Samantha Marie
My friend and I stayed at this quaint hotel and have no complaints. The breakfast was included and it was delicious, and the staff allowed us to keep our bags there while we took advantage of our last day after checkout. I would definitely stay again!
Leisure Friends
10/10
Exceptional
14 May 2025
Verified traveler
Great hotel, excellent staff, service, amzing breakfast, no problem cant be solved, attentive staff, products in bathroom of highest quality, could improve bed mattresses and linens which were all polyester. Was told this was being done. No place for polyester linens in a 5 star boutique hotel anywhere. Would definitely stay again
Business
10/10
Exceptional
20 Apr 2025
Robert
One of the best hotel experiences I’ve ever experienced. Incredibly helpful staff, amazing breakfast, best location for walking to many locations. Super close to metro stop. Would stay here again and again
Leisure Partner
10/10
Exceptional
15 Apr 2025
Michael
Absolutely outstanding property!
Read Till the End.

Restaurant/Chef 5 stars - food is amazing!! Restaurant staff beyond professional 5 stars!
Registration Desk 5 stars
House keep 5 stars
Luxury property style 5 stars

The only thing keeping this property from getting a 4 is the property chef, staff, and excellent customer service.

The complaint is the see thru glass bathroom door, there is no good reason for this, it should be changed immediately.
Also, invest in a heat pump that cools or warms room temps year round instead of one or the other.
Business_and_leisure Family
10/10
Exceptional
13 Apr 2025
Daniel
Really enjoyed the five star breakfast and clean comfortable room
Leisure Partner
10/10
Exceptional
02 Apr 2025
Armando
Best hotel in Rome. Super comfortable, staff is super nice.
Leisure Partner
10/10
Exceptional
17 Dec 2018
Jarrad

Didn't want to leave

Perfect little hotel. Staff were super helpful and polite. Breakfast was amazing. Room was as per images. No complaints, wanted to stay longer.
Partner

Location & surroundings

Hotel The Haven Roma
Via Giuseppe Pisanelli, 25, Roma, Italy

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Hotel The Haven Roma

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