Steigenberger Hotel Dortmund

Germany , Dortmund
DORTMUND, Berswordtstrasse, 2
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100 reviews shown

10/10

Exceptional

24 Oct 2025

Brian

Good parking, well presented, polite and helpfull staff. The bar and restaurant were faultless, although a little heavy on prices. Great location with easy access.

Friends_and_family Friends

10/10

Exceptional

20 Apr 2025

Graham

Very nice place to stay, so easy to walk, to the Dortmund Messe, breakfast was wonderful, and dinner menu fine.
Found the front desk staff very helpful and efficient with a most pleasant disposition, as were the restaurant staff.

Leisure Friends

8/10

Excellent

05 Jan 2025

idan

It was a great hotel, breakfast was good and had a good selection. The rooms and facilities are a bit out dated, we were in the Junior suite and ir could use a re-design.

Leisure Pet

4/10

Poor

23 Sep 2024

Andres

If you are going to stay at this property do not book ahead as it is impossible to get a refund under any circumstance. Very strict rules are enforced by the administration.

Business Partner

10/10

Exceptional

04 Jul 2024

Alejandra

Very close to metro station and stadium.

Leisure Family

8/10

Excellent

01 Dec 2023

Torsten

Convenient business hotel close to stadium and exhibition halls, nice staff.
BUT the room was old, smell from sink, and expensive parking of 28 eur per night

Leisure Family

10/10

Exceptional

14 Nov 2023

Roland

Very pleasant hotel in all respects.

Leisure Self

8/10

Excellent

19 Sep 2023

Andres

Good place

Business

10/10

Exceptional

26 Apr 2023

Graham

Very enjoyable experience, ate well, slept well and generally had a good time.

Leisure Self

10/10

Exceptional

21 Mar 2023

Andreas

5 min walk from the BVB stadium which is why we were there. Very comfortable and nice place to stay for the match.

8/10

Excellent

10 Oct 2022

Verified traveler

Great location

Good hotel - great location for Signal Iduna Park. Good food (breakfast and dinner) and friendly staff.
Very small TV and terrible WiFi.

Friends_and_family Family

8/10

Excellent

19 Jul 2019

Verified traveler

The staff at the hotel were very welcoming and helpful overall. The breakfast buffet was good and the food in the restaurant was nice with a good selection for different dietary needs. The restaurant staff are very efficient, attentive, and helpful.

The bathroom was nice in our room and the room was a nice size. But, the hotel is aging a bit. Additionally our towels were threadbare and one was even mostly split in two. Furthermore, despite having the do not disturb sign on the door, we returned from the breakfast buffet to find our beds stripped down and sprayed with some type of disinfectant even though check out was more than three hours away. This interfered with the need for one of us to rest due to a medical issue prior to a day of travel. I have never had this type of incident occur in a hotel in any place I have traveled to in the past.

Leisure Family

10/10

Exceptional

08 Jul 2019

Alicia

Nice place to stay.

It was a nice room. Quiet area. It was near a lot of great restaurants and within walking distance to parks and other fun things to do. Overall a nice hotel.

Partner

6/10

Pleasant

07 Jul 2019

Verified traveler

The room was clean and ok, but there were a few problems that spoiled the stay. When we arrived at 1:30am we had to sort out some missing items: there was only 1 towel for 2 people. The hand soap was empty and needed to be replaced. The amenities were lacking. There was no kettle or coffee machine. The pillows were very uncomfortable - one was very lumpy and one was very soft. This is not a 4* quality hotel.

Leisure Partner

8/10

Excellent

07 Jul 2019

PORTIA SHEVON

Lovely

Work perfectly

6/10

Pleasant

06 Jul 2019

Verified traveler

Directly opposite the hotel was a construction site and they started work very early which prevented a good rest. Once finished I’m sure it will be better.

Leisure Friends

10/10

Exceptional

04 Jul 2019

PORTIA SHEVON

Fabulous

Great hotel

8/10

Excellent

02 Jul 2019

PORTIA SHEVON

Fabulous

Beautiful I must say

10/10

Exceptional

30 Jun 2019

Sherie

Good hotel with comfy rooms.

Very comfy beds, air con ,small open bathroom leading to glass door to toilet / shower area . Not ideal if both wanting to use bathroom . Good having a fridge/ safe . Very close to the exhibition centre but not in the town centre.. taxis close by , 10 mins to centre . Quiet . Had an issue with very noisy neighbours at midnight and reception were quick to rectify , and offered to move us if it continued to another floor, and came to speak to them personally as well as us. Shame the room didn’t have coffee facilities, only the next room up did which cost more.restaurant and bar facilities and gym if you like that! Friendly staff. Recommend

Partner

10/10

Exceptional

08 Apr 2019

robert

Will go back again to stay

It was a great stay and the staff was very good and very helpfull that went out there way to help

10/10

Exceptional

08 Apr 2019

Verified traveler

Been many times and always excellent service☺.always very clean ,staff excellent too.

Leisure

10/10

Exceptional

27 Mar 2019

David

Super friendly and helpful staff.

Stayed for just one night.
Very very friendly reception staff who recommended a great Mongolian restaurant nearby.
Could not be more helpful and willing to please.
Again the next morning super friendly reception staff and breakfast was wonderful.

With a huge choice, and again very friendly and accommodating staff.

Will definitely recommend this hotel to our friends and stay will stay here the next time when visiting Dortmund.

Partner

10/10

Exceptional

10 Mar 2019

Verified traveler

Very nice hotel right across from the soccer field. Amazing place to stay if you’re going to a game

Leisure Self

8/10

Excellent

03 Feb 2019

Susan

Good Businesee location but poor WIFI and WC.

Bathrooms/shower too small and poor WIFI - otherwise a good hotel with excellent reception staff, near the conference centre. Nice Breakfast.

8/10

Excellent

31 Jan 2019

Sean

short stay

good for value

8/10

Excellent

30 Jan 2019

Sean

short stay

good for a business trip

10/10

Exceptional

08 Dec 2018

Verified traveler

Great German business hotel, nice facility excellent food staff is well trained. Staff in the bar was a little slow. Overall a great value

10/10

Exceptional

26 Nov 2017

Sam

Nice hotel near Dortmund stadium

Great hotel with friendly helpful staff. Rooms are very clean and well presented. No complaints from me

10/10

Exceptional

22 Nov 2017

dan

Overnight stay

Stayed for one night and went to see a football match at Dortmund stadium. Great location close to the stadium. Staff were excellent. Very good bar.

8/10

Excellent

08 Aug 2017

rayo

friendly and clean hotel

typical steigenberger quality

10/10

Exceptional

25 Feb 2017

Jordan

Perfect trip

Wow what a perfect trip to Dortmund! The staff at this hotel were incredibly helpful and friendly.

Having had been awake since 2am we finally arrived in Dortmund 4hours before check in dreading the long wait until 3pm. The staff allowed us to check in early to get a much needed sleep before the football game that we had travelled to watch.
We ate a beautiful meal in the restraunt and were served by fantastic people that made sure everything was to our liking.
Nothing was too much trouble for the staff on reception, who kindly brought us up extra pillows when requested and stored our luggage on check out day so we could do a bit of last minute shopping.
The room was spotless and the bed was comfortable.
Highly recommend this hotel if your looking for a clean and comfortable stay somewhere that is quiet but close enough to everything especially the Signal stadium.

10/10

Exceptional

13 Feb 2017

Miss M

Go to place for Westfalenhalle

We came over for an event at Westfalenhalle, the hotel is very nice, clean and quiet but still only 10min walk from the venue, if even that. Can definitely recommend it for this sort of stays, and it being only 8 € taxi ride from central Dortmund, why not for other kind of visits too!

Partner

10/10

Exceptional

19 Dec 2016

Peter

clean

It was just one night stay. Late check in early check out.

Partner

6/10

Pleasant

10 Dec 2016

dierk

Complicated parking und payment process in the garage with limited space for hotel guests.

8/10

Excellent

28 May 2016

Verified traveler

Nice Hotel close to Dortmund stadium

Excellent very comfortable Great locatin Terrific breakfast

8/10

Excellent

17 Dec 2015

Szabolcs

Lovely stay

Great hotel,close to Signal Iduna park,15 minutes away from city center by tube.Breakfast delicious ,nice bar,overall I would recommend this hotel

Partner

6/10

Pleasant

19 Nov 2015

Sonya

Dortmund Hotel

Very nice hotel and friendly staff. Clean spacious rooms and perfect temperature which was great as some hotels can be very hot and stuffy. I arrived early and got checked in right away. A little confusion over my breakfast which I thought I paid for with the booking but I was told was not included. This hotel is quiet and not near any main streets but it is a short walk to Westfallenhalle for concerts and conferences... Perfect for business and leisure.

Family

10/10

Exceptional

21 Oct 2015

Verified traveler

Great dog show hotel!

We really liked this hotel. Underground parking was really good at €12 a day concessions, rather than the advertised €25. Staff were all really pleasant. Room was clean, AC was effective. Food was nice but a bit of a limited menu. Nice and close for the dog show we were there for. In fact it would have been faster to walk from hotel than from the car park across the road! I'd definitely use this hotel again. Best one out of the three that I've visited in Dortmund.

Family

8/10

Excellent

23 Sep 2015

Verified traveler

Very good business hotel

3 nights stay. Nice hotel only 5 min. walk from the Westfalen Halle. Quit and clean rooms. Bathroom facilities were very nice. Breakfast was fine.

6/10

Pleasant

12 Sep 2015

Verified traveler

Decent but nothing special

Decent place, but rather far from the city center (although there is not much to see anyway). The stay was fine, but really nothing special and certainly not what we expected when we booked a Steigenberger hotel. It felt outdated, stuffy, just quite basic. A good value for the money, but you may want to try the Pullman hotel across the street.

Partner

6/10

Pleasant

12 Sep 2015

Verified traveler

Fine, basic, not worth the Steigenberger name

Sorry, but the service and amenities of the hotel are not in line with the Steigenberger name or a proper 4-star hotel. The rooms were basic, the beds were so-so comfortable, there were no amenities in the bathroom except a little bar of soap and a squeeze bottle of shower gel, there was no complimentary water, etc. Breakfast was copious and had a great variety, although the quality of the products were just OK. The service was fine, although spotty - I asked for a local hair salon because we were attending a wedding and she points me down the street, without giving me some actual suggestions with addresses and phone numbers. Anyway, the place is overall fine and the deals you find are often great - but again, Steigenberger should be more careful of managing their properties and brand.

Family

4/10

Poor

01 Jul 2015

James

Disappointed

Not much luxury as you once would have expected from a Steigenberger Hotel

Partner

10/10

Exceptional

25 May 2015

Verified traveler

Perfect hotel to attend BVB games.

Great experience at this hotel, we checked in very early in the morning, everything was pleasent and the staff is very friendly.
Thanks!

8/10

Excellent

03 Mar 2015

Mary

Good location for the meeting I was going to.

Room comfortable. Room service food okay - not great. Great staff - good English, which is great because my German is minimal!

8/10

Excellent

05 Jan 2015

Russian Georg

Friendly hotel

The impression was spoiled by rain. The center go far enough, but back to the hotel was nice.

Family

6/10

Pleasant

06 Oct 2014

Verified traveler

'High speed paid wifi' = Low speed free wifi

Paid wifi is a scam, you pay 8 Euros and get the same low speed internet you would have using the free wifi option. Complaining about this won't get you a refund either - no way to do any skype calls for example.

10/10

Exceptional

11 Sep 2014

billy

excellent hotel

excellent hotel and only a short walk to the football stadium,, very good facilities and friendly staff so we all had an excellent time and would go there again if im ever going back to dortmund .

8/10

Excellent

15 Aug 2014

business travel

Great hotel, shame about internet

Very good hotel, friendly staff and great location. Shame about a very poor internet connection for a high standard hotel.

8/10

Excellent

08 Aug 2014

Abigezunt

Fine for one person

Room on the smallish size. good hotel compared to others in the area. Staff friendly and helpful.
Close to highway but not the city.

10/10

Exceptional

01 Apr 2014

Kellie

Short walk to the Trade show, Messe for CREATIVA!

The staff was very helpful knowing English, rooms were clean, roomy enough and lighting in bathroom was amazing!

10/10

Exceptional

24 Feb 2014

Sean F

Great Business Hotel on Dortmund Outskirts

This modern hotel a short taxi ride from Dortmund but with great motorway connections is a great place to stay on business, especially if you are looking for a room away from the City centre. The staff were extremely courteous, the rooms spacious and spotless, and the night's sleep seamless. There appeared to be little around in the way of fooderies, although the Mongolian BBQ close by was good. Worth a second visit.

10/10

Exceptional

08 Dec 2013

Neel Gopalan

Great stay

Had a wonderful stay. Will definitely recommend

8/10

Excellent

20 Aug 2013

ajay

Well located, close to Ubahn

Located away from the main centre in a safe and quiet district but well connected by Ubahn or a few minutes walk into the centre.

6/10

Pleasant

01 Aug 2012

Verified traveler

Close to the soccer area and train station

I give it a three star for the cleanliness of the room and kindness of the staff. But overall the hotel is in a quaint neighborhood with not much to do in the area, other than it is close to the arena. It is not very updated. In fact, the entire week I was there, they were doing renovations on the floor I was staying, which resulted in loud drilling noises that woke us up around 8:30 am everyday and proceeded throughout the day. And our room was close to the highway and the noise of the cars was very loud at night. The food was good but the menu, limited.The gym was comical to say the least. For the price I paid, I would say, it was not worth it.

10/10

Exceptional

03 May 2012

Marian

Hello, Dortmund

This hotel was a pleasant stop in my recent visit to Germany. I was in Dortmund to visit with my grandson Eric, who is taking a semester at Dortmund U. Your staff was pleasant/helpful.
Breakfast buffet--one of my best hotels.

4/10

Poor

27 Nov 2011

Verified traveler

Steigenberger Hotel Dortmund

If you intend to visit a concert in the Westfalenhalle this hotel is just five minutes to walk, therefore pleasant for a one-night-stay. Cleanliness of our room was excellent - but don't take a floor, where smoking is not prohibited, it smells allover. And if you are thirsty coming back from the concert, you need a lot of patience (and time) to get your first drink. Food is accetable.

8/10

Excellent

27 May 2011

ncsilvajr

Very Good Hotel in Dortmund

The good: reception team is very very kind, near subway station, located in calm, quiet and well located place, big rooms.
The bad: internet is not free and expensive, the rooms need a complete makeover - there should only be wooden carpet.

Overall, I liked the hotel, the staff and the quality.

8/10

Excellent

22 Feb 2011

Cynthia

Good location, near Westfallenhallen

Hotel was conveniently walking distance to Wesfalenhallen. Not too many restaurants nearby, and hotel restaurant, especially for breakfast, was very very expensive.

8/10

Excellent

19 Oct 2010

Verified traveler

Steigenberger Hotel Dortmund near Westfalen

Stayed here while attending a meeting at the Westfalenhallen which is a short walk over a motorway by a pedestrian bridge. So great location for the conference centre. Shops including bakeries, several restaurants and the underground station are all within about 5-10 min walk. Only about 10 minutes into the centre on the underground.

Staff were incredibly helpful and friendly. Hotel was clean and comfortable. I would recommend this hotel.

8/10

Excellent

31 Jan 2026

Ralph

gutes Frühstück

Business Self

10/10

Exceptional

22 Dec 2025

Jan

Alles was prima verzorgd.

10/10

Exceptional

01 Dec 2025

Bettina

Pænt og rent og meget centralt

Business

10/10

Exceptional

15 Nov 2025

Lisbeth Holm

Dejligt hotel tæt på hallen hvis man skal derhen, de tryllede frost
Pizzaer i baren af udmærket kvalitet søndag hvor restauranten ellers var lukket.
God seng

Friends_and_family Friends

8/10

Excellent

19 Oct 2025

Mario

Sehr gutes Frühstück ,schöne , saubere Zimmer.
Parkhaus vorhanden jedoch bei Anreise etwas verwirrend für Hotelgäste.

Leisure Partner

8/10

Excellent

06 Oct 2025

Nitin Hiralal

Excellent

Business

6/10

Pleasant

21 Aug 2025

Dieter

Saunanutzung nur gegen Extragebühr - was vorher nicht bekannt war ( siehe Internetseite )

Ein unvorstellbares Gedränge im viel zu engen Speisesaal zum Frühstück.

10/10

Exceptional

13 Aug 2025

Tomoo

駐車場が満車の場合があり、案内が欲しかった

Business Self

10/10

Exceptional

22 Jun 2025

Andreas

Sehr sauberes Hotel, die Zimmer waren super und das Frühstück war sehr gut

Business

10/10

Exceptional

05 Jun 2025

Niklas

Restaurant abends und Frühstück waren sehr gut

Business

10/10

Exceptional

30 May 2025

Bärbel

Alles zur besten Zufriedenheit

Leisure Family

10/10

Exceptional

05 May 2025

Klaus

Alles in Ordnung und zufrieden mit dem Aufenthalt.

Self

8/10

Excellent

21 Apr 2025

Heinz

Lage ideal für Besuch Idunapark

Leisure Family

10/10

Exceptional

15 Apr 2025

Ralf

Alles super

Business

10/10

Exceptional

17 Mar 2025

Thorsten

War alles top in Ordnung.
Frühstück Büffet war super viel Auswahl könnte nur etwas mehr für Veganer dabei sein

Friends_and_family Friends

8/10

Excellent

13 Feb 2025

Shoji

Good breakfasｔ

Business Self

8/10

Excellent

26 Jan 2025

Paul

Perfekter Ort wenn man zum Fußball eine sehr gute Übernachtung sucht. Frühstück top und die Mitarbeiter sind sehr freundlich. Gern wieder!

Leisure Family

10/10

Exceptional

22 Dec 2024

Tobias

In die Jahre gekommenes Hotel.

Leisure Partner

8/10

Excellent

16 Dec 2024

Jan Haugen

Alltid fornøyd

Hotellet har god og hyggelig service som alltid. Ikke noe å utsette på rommet heller, jeg kommer tilbake.

Business

8/10

Excellent

27 Nov 2024

Elsebeth

Overnatning ifm messe

Praktisk hotel, hvis man skal på messe i Dortmund.
God restaurant, bar og morgenmad.
Men internettet var virkelig sløjt

Business

10/10

Exceptional

11 Nov 2024

Werner

Hotel mit super Lage zur Messe, Tiefgarage, freundlich, sauber, bemüht

Leisure Partner

10/10

Exceptional

04 Nov 2024

Jacqueline

Eines der besten Hotels die wir bisher hatten . Tolle Betten, überragendes Frühstücks Angebot.
Ruhige Lage. 10 min. Fußweg zum Signal Iduna Park.
Wir haben uns sehr wohl gefühlt.

Leisure Partner

8/10

Excellent

29 Oct 2024

Marc

Meinen Ansprüchen genügend

Bett war gut
Alles sauber
Nicht laut
Immer wieder gerne

Leisure Family

10/10

Exceptional

04 Oct 2024

Daniel

Kommen gern wieder.

Leisure Partner

10/10

Exceptional

08 Sep 2024

Lars

Zum 4ten mal in dem Hotel. Einfach super. Nähe zum Stadion und ein grandioses Frühstück. Danke an das gesamte Team

Leisure Partner

8/10

Excellent

25 Aug 2024

Andreas

Gutes Hotel in der Nähe von Westfalenhalle und Stadion

Business_and_leisure Partner

6/10

Pleasant

04 Jun 2024

Michael

Keine

8/10

Excellent

19 May 2024

Jacqueline

Das Internet muss dringend verbessert werden… weder WLAN noch Mobile Daten funktionierten leider.

Leisure Family

10/10

Exceptional

06 May 2024

Verified traveler

Gutes Hotel

Das Hotel ist in Ordnung. Ich kann es nur weiter empfehlen.

Self

8/10

Excellent

02 May 2024

Jonathan

pratique pour ceux qui vont au stade

Hotel correct si vous planifiez d'aller voir un match de foot (à 10m à pied du stade). Il est un peu vieillot pour le prix demandé mais globalement, ca va.
Surpris par le fait qu'il n'y ait pas de restauration en room service la nuit...

Self

6/10

Pleasant

21 Apr 2024

Thomas

Unabhängig von der gezahlten Rate ist es kläglich, an der Nachfüllung von Kaffeekapseln zu sparen, die laut Aussage der Rezeption einmalig pro Aufenthalt - statt pro Tag - geboten werden.

Business Friends

10/10

Exceptional

28 Mar 2024

Marianne

Fint til forretningsophold

Fint beliggende hotel især hvis man skan besøge Signal Iduns

Business

10/10

Exceptional

27 Mar 2024

Manuel