Name: The Rokxy Townhouse
Address: Argyle Square, 29, London, WC1H 8AL, GB

6/10

Pleasant

04 Aug 2026

Priya

I loved the colour scheme of pink in this apartment💗💝.

8/10

Excellent

02 Aug 2026

Noelle

The staff were polite and helpful and our room was clean. The only disappointment was that Hotels.com said their double rooms had air conditioning (which we were intentionally trying to find a place that did). When we arrived, we were told that none of the rooms had that feature.

8/10

Excellent

31 Jul 2026

Andrea

Immaculately clean and new, but very small room. I had a double, which is small only suited to one person. Ideal for solo traveller for a short stop. Only seating was on the bed. Fridge and microwave. Pillows not wonderful. Otherwise location good.

4/10

Poor

30 Jul 2026

Ben

Room was nothing like the photo's (maybe they have edited by AI). The room I had was dark, dirty, dusty - ground floor opposite a park filled with people drinking till the early hours - be wary solo travellers (I had to close window to be safe, so room was super-hot, so avoid in the summer). Room was cheaply decorated, looked like spray paint. Dirty marks all over the walls.

No actual reception at the building I was in, it’s in another hotel about one min away - which they also don’t explain in the listing.

food/drink credit wasn't provided, I had to ask reception when I eventually found it and I was given a couple cans of soft drink and a couple mini chocolate bars. No hot water in the morning only slightly warm, bathroom was tiny, patched up and smelt of damp.

I booked because rating said it was good, so don't get caught out - it’s not reflective of what I got when i arrived.

10/10

Exceptional

26 Jul 2026

Lori

Great location for travel around and from London.

8/10

Excellent

25 Jul 2026

Victoria

Absolutely lovely hotel and such friendly and helpful staff, it was excellent to stay there the night before an early eurostar train. The bed was so comfy and the little touches like a sandwich left in the room and a little pot of jam were so sweet. I'm literally only taking a star away because as a woman staying there overnight by myself, I didn't like that there wasn't a lock on the room side of the door, only a keypad lock on the outside, I ended up wedging a chair infront of the door and then had a brilliant night's sleep but it was a concern. Something that could be easily corrected though and then the hotel would easily be a 5* stay!

2/10

Poor

24 Jul 2026

John

Stayed in room 110 in number 42. The room stank of mould and mildew. That was bad enough but when you opened the bathroom door, the smell really hit. I literally had to hold a towel over my nose and mouth because the smell was so bad. I've honestly never experienced anything that bad before and by God, I've stayed in some questionable places. Cost was 300 quid per night for a room that will possibly kill me in the future thanks to the mould spores that are now quietly growing inside me. Deepest regrets for staying here. Avoid like the plague that I likely now have!

8/10

Excellent

23 Jul 2026

Helen

Struggled with no AirCon in my room. The staff are brilliant, super responsive and friendly but some investment in AC given the regularity now of extreme weather may be a good investment!

6/10

Pleasant

15 Jul 2026

Fiona

Amazing staff.
No air conditioning but small fans provided.
Well styled hotel but overall tired.
Personal notes and gifts which was a welcomed surprise.
Little confusing that the address doesn't take you to the hotel entrance.

Self

8/10

Excellent

14 Jul 2026

Jo

Really handy location, staff went the extra mile and put a fan in the room along with some treats. Internal decoration is lovely, and hotel is really handy, close to St Pancras and KX. Only downside was that we went during a heatwave, and the room was so hot, we couldn't sleep a wink.

Partner

8/10

Excellent

14 Jul 2026

Adam

The stay was amazing
Great place to stay
And really good location

Our only let down was no mugs for tea of coffee
No glasses for drinking out of

Partner

10/10

Exceptional

13 Jul 2026

Emily

wow just wow i’ve never felt so looked after by a establishment in my hole life i travel a lot and i can safely say this place has left a lasting impression on me nothing as a miss with this place! i highly recommend staying here its the perfect base in a prime location i felt safe and looked after as a female traveller that’s something never overlooked for me when booking a place. i will be back :)

Partner

10/10

Exceptional

11 Jul 2026

Tracey

Perfect location for King’s Cross, lovely friendly people and room was clean and perfect for our one night stay over. Thank you 😊

Friends_and_family Friends

10/10

Exceptional

11 Jul 2026

Paul

The room was excellent, AC was a rare treat and the snacks and drinks were greatly appreciated. Staff was busy at bag drop off / check in but remained perfectly friendly and helpful. Zero complaints.

Family

10/10

Exceptional

10 Jul 2026

Andrew

Small but lovely room in great location

Partner

10/10

Exceptional

08 Jul 2026

Sean

Beautiful. With lovely personal touches

Family_with_children

6/10

Pleasant

08 Jul 2026

Sophie

I was in a room on the top floor which was absolutely boiling with it being over 30 degrees outside with no ac just a fan but even with the fan and the window open no circulation. The room gets morning sun which doesn’t help the heat. The property otherwise is great (third floor no lift which is fine for me but worth noting). I didn’t think about the possibility of a heatwave when I booked it and it was certainly cooler on lower floors. Would visit again but not in summer!

Self

8/10

Excellent

07 Jul 2026

Jemma

Room was perfect for easy overnight stay after arriving on late train. Easy to find from King’s Cross. Everything ready including a kit mat in the fridge. Unfortunately rooms get very warm on hot London evenings and only fan in room.

8/10

Excellent

07 Jul 2026

Amy

Staff were lovely, communication was consistent with those who were working and available to help. Only downfall is that being the building it is, it's very uncomfortable in warmer weather. Double room is a small double with a small shower so be mindful that 2 people together would be living on top of eachother. Would happily return as a solo traveller!

10/10

Exceptional

06 Jul 2026

Andrew

Great room, lovely area.

Self

10/10

Exceptional

05 Jul 2026

Debbi

A beautiful hotel, stunning rooms with a touch of class! We loved all the extra personal treats x
They really go above and beyond to make you feel welcome and appreciated 💕

Friends_and_family Family

6/10

Pleasant

04 Jul 2026

Esther

Room was very clean. Unfortunately the room was very high up in the building and very hot. Although it was advertised as having air conditioning there was none in my room. Staff were very helpful and brought a fan which helped a little. Also the bed was quite short which was not that comfortable for me. All in all not a very comfortable stay unfortunately.

Self

8/10

Excellent

03 Jul 2026

Yachna

Tiny room, and was hot despite the fans. However the service and little treats made up for it.

Self

2/10

Poor

03 Jul 2026

Kim

The area is not safe with a park where homeless and drug addicts gather directly across from the hotel entrance .The room was so small with no cupboard space. After threatening to leave we were reallocated a room with an air conditioner given it was 35degrees in London. Room wasn’t made up for 2 days. It was ridiculously over priced - £250 per night. First and last time we’ll ever stay.

Partner

6/10

Pleasant

03 Jul 2026

Theo

It wasn’t great for the price. We paid £150 for one night. The toilet seat didn’t fit, there was toothpaste splatters all over the door, a huge crack in the sink, the sink didn’t drain properly and it was very dusty.

It said VIP access and that you got a drinks credit of £17, we didn’t get that.

The area is close to King’s Cross but a little sketchy.

The staff were nice, helpful when we needed an iron.

Partner

10/10

Exceptional

03 Jul 2026

Tracey

Excellent base to stay in London, everything you need for a stay. Excellent beds. Staff were excellent, so helpful. We’ll definitely be back.

Partner

6/10

Pleasant

30 Jun 2026

Daniel

Has gone noticeably downhill since my excellent first stay (June 2024). No longer executing basic stuff -- shower door didn't close, no cups fitting the espresso machine, overhead fan broken. Will not stay again.

Self

8/10

Excellent

29 Jun 2026

Max

Clean, decent room, amazing to have AC. The AC did make a racket sometimes, and rooms pressurized from it so doors would suck shut or bang in their frames. Just a noise warning to other travellers. Well worth the AC.

Partner

10/10

Exceptional

29 Jun 2026

Lesley-Anne

Amazing location.
Funky little hotel.
Room is small but perfectly proportioned.

Friends_and_family Family

6/10

Pleasant

29 Jun 2026

Molly

You’re just paying for the location of this property unfortunately. We were unlucky to stay during a heatwave and the room had no air con just a fan which did its best. The room was very shabby and small. They were kind enough to leave a cucumber sandwich and strawberry jam and a tea in the morning however we did not realise this until we opened our door to leave. It would be nice if they took your dietary requirements as we could not make use of these things but it was appreciated. Unfortunately the poor condition of the room and bathroom let it down.

Friends

6/10

Pleasant

27 Jun 2026

Tracie

PROS: Location, cleanliness, AC in a heatwave, newly renovated, nice touches, like a welcome gift and free drinks in the fridge.

CONS: We were in a room on the ground floor, next to the front door and it was so loud when closing, it was impossible not to be woken up; this really did spoil the experience for us. We also had issues with the TV losing Internet connection.

Partner

8/10

Excellent

27 Jun 2026

George

Compact townhouse hotel, friendly staff and great location.

Self

4/10

Poor

26 Jun 2026

Gary

We didn't enjoy our stay. The staff were good and tried their best, however the location leaves a lot to be desired. The park across the road is a place for druggies and drunks who yell at each other, smash bottles and leave rubbish scattered everywhere. We felt unsafe to walk the streets, and as our room was at street level, could not leave the window open for fear of unwanted intruders and the constant yelling and noise. We then couldn't let air in to try and bring some relief to the stifling heat. The room has no air conditioning other than a fan which circulated the hot air around the room. It was impossible to sleep as a result. The room itself was dirty, the floor not clean and the decor.. well.. it felt like somewhere we special movies are made. Just not what we expected I guess. We did consider booking another hotel for our second night. If you want that sort of stay, then this is the place for you.

Partner

10/10

Exceptional

26 Jun 2026

Cynthia

Great hotel, the room was amazing. Aircon was a huge plus with the current weather. Peter and the team were so helpful, thank you very much! And special shoutout to Zoe, Chief Greeter 😍

Self

10/10

Exceptional

25 Jun 2026

steven

Great place to stay, not the first time

Partner

6/10

Pleasant

24 Jun 2026

Terence

The staff is welcoming but the property left a lot to be desired.

The bed was a cheap sponge foam. The pillows had a funky smell. The bathroom sink fixture was rusted. The toilet seat moved. The shower stall was so tight that it was difficult to bathe in with the shower door closed.

And the actual location was very confusing to find as well.

Aside from the location and staff, there were few positives.

Business Self

6/10

Pleasant

24 Jun 2026

Nicholas

Beware that there are rooms without air conditioning (especially in the roof) that desperately need it in the hot weather. It was a very hot day, but the streets had a cool breeze. We had a room on the top floor. The staff were nice enough, but the room was horrendously hot - we left earlier than we would have because it was so unbearable. There were some tiny, really cheap desk fans provided, but they only moved so much air, and you basically had to use two and balance them on the windowsill outside to get any air moving. We spent ages cooling the room down with the fans, and needed them running all night, but then in the morning the temperature started rocketing again - presumably because of the sun on the roof.

Honestly, at the price we're talking about paying without any discounts I can't believe there was no air conditioning. It is also misleading because the property comes up when you search for hotels with air conditioning, but it is not in all the rooms.

Yes the heat did distort our opinion of the place. The staff did some nice things like bring complementary tea to the rooms, which was nice, but honestly a lot of the extra things were unnecessary, I would have much preferred a better quality fan, for example.

I honestly don't think these rooms should be occupied on days with an extreme heat warning.

Also, as a side note parts of the door handle were missing / had fallen off, which suggests maintenance could be a bit better.

Partner

6/10

Pleasant

22 Jun 2026

Jessica

Very good location in terms of extremely close to Kings Cross (you can see it from outside the street). Super handy to leave luggage with the staff pre check in and post check out. Staff were friendly including the lovely dog Zoe. The room was comfy however extremely small and absolutely roasting. We were on the top floor with no air con. Although there is a fan it doesn’t help as it just blows air round the room. The bathroom is tiny and my partner is over 6ft so did struggle with the size of the room and there is very minimal floor space. The iron in the room wasn’t the best but nice to be provided one, there also was no shower gel so they had to go to the shop while we waited. The bed was clean though and was ok for a one night stay to attend a concert.

Partner

10/10

Exceptional

21 Jun 2026

Luke

Wonderful stay, would absolutely stay again. Brilliant location, incredibly friendly and helpful staff and a lovely property. Easy to get to, easy to check in, loved the 11:00 checkout, and they were more than happy to let us keep our bags there after checkout. The double room is very small but does what it says on the tin and is the perfect \"crash pad\". Loved the fresh complementary sandwich on arrival, snacks and free dry minibar. Beautiful sash window that opened up overlooking the gardens in the square. Aircon or a larger fan would have been ideal as the room was hot at night, but this didn't ruin our stay.

Partner

6/10

Pleasant

21 Jun 2026

Martyn

Decent stopover hotel near Kings Cross and St Pancras. The hotel is a converted townhouse, there’s no air con in the rooms so it gets very hot in the upper floor rooms during the summer.
The hotel is split is split over multiple buildings. Don’t follow Google address or the address on Expedia. The hotel will send you room entry and location before you check in.

Partner

8/10

Excellent

19 Jun 2026

Diane

Loved our stay. Peter was very helpful and made us feel welcome. We loved Zoë too!
Quirky decor, comfy bed, everything we needed for our stay. Will def come again

Partner

10/10

Exceptional

13 Jun 2026

Elaine

Great location ,lovely room complimentary soft drinks and chocolate in room

Self

6/10

Pleasant

09 Jun 2026

Barry

Funky decor but no aircon in lower ground equals stuffy room. Coffee machine barely worked and the shower was a bit Katy Perry… you’re hot then your cold.
Oh, and any time anyone in the building flushed the toilet it seemed to whoosh straight past my head. Pleasant dreams.
The complimentary earplugs didn’t solve the problem, in fact they did nothing at all.
I might stay here again, but only if the Premier Inn is full.

Self

10/10

Exceptional

09 Jun 2026

Andrew

I found this ideal. Great location, really useful to have a fridge and microwave - decor has elements of interest, which I find positive. The room and bathroom are small, but this really doesn't take away from a really handy, clean and well-run accommodation.

Self

10/10

Exceptional

07 Jun 2026

Emily

Handy location for Kings Cross . Lovely hotel with lots of personal touches . I asked for early check in which was not guarenteed but they messaged me as soon as my room was ready .
The room was compact but everything I needed and was only me .
The tea tray in the morning was a lovely idea but I didn’t realise until I had to leave for my meeting . Might be worth telling people .
The sandwich in the room was also lovely but I am GF so sadly couldn’t eat it .

Self

10/10

Exceptional

06 Jun 2026

Elaine

Fantastic location close to StPancras but so quiet!
Very comfortable beds. Great nights sleep. Nice hot shower
Friendly, helpful staff and some lovely personal touches.

Partner

10/10

Exceptional

05 Jun 2026

Nancylyn

Quirky, unique property with lots of room options, super comfy beds. Rooms are small (some are very small) but the location in Kings Cross means easy access to everything- no need to hang out at the hotel. The service is awesome. Everyone we spoke to went out of their way to be helpful. We especially enjoyed our chat with Peter who hosted us for happy hour.

Partner

10/10

Exceptional

04 Jun 2026

John

An excellent location a stones throw from KX. Contact free check in was excellent. Nice touches like personal messages ahead of arrival, and a gift from F&M, free drinks in a fridge and even handmade sandwich in the room. Pot of tea brought in the morning too (although no cups to drink it from which was pointed out to the friendly staff!)

Room well appointed with plugs and iron etc, clearly designed by people who stay away regularly.

Cannot fault this stay, added bonus of a friendly dog to greet me on arrival!

Self

4/10

Poor

02 Jun 2026

Greg

Top floor room which was very small, no air conditioning so very hot and stuffy, bed pushed up against the window so little space and on high legs which was strange and shower did not drain well

Self

10/10

Exceptional

01 Jun 2026

Lucas

The staff and overall hospitality of the place was impeccable. From the tea outside the room to the gift from the staff, everything made this stay a very welcoming and enjoyable experience. One of the best stays I’ve ever had. Will definitely be back!

Yannis, Faisal and everyone involved should be proud to deliver such a great experience for people staying over.

Friends

10/10

Exceptional

28 May 2026

Catrin Emily

Great experience! Loved the decor and the staff were very friendly and helpful - paper and tea in the morning were a really nice touch!

4/10

Poor

27 May 2026

Susan

Definitely not what was advertised in the pictures. Misrepresented! Small dark room with very small dark ensuite. No reception area or common rooms. Not a great area of town, across from noisy park. Would not stay again.

Self

10/10

Exceptional

26 May 2026

Stephane

Endroit super bien placé de la gare King Cross, chambre petite, propre en fonctionnelle, mais nous sommes à Londre, ne pas s’attendre aux mêmes standards des chambres d’hôtels du Canada. Pas d’air climatisé dans la chambre

Partner

6/10

Pleasant

23 May 2026

Brett

A strange stay. When we arrived and went to our room and was met by an overwhelming smell of drains coming from the bathroom. Something probably made worse by the fact the toilet seat was too small for the toilet.

I raised this to the front desk and to be fair to them they came over straight away and talked through our options. They were nice and a highlight of the experience.

I mentioned that, online, there seemed to be a lot of rooms at the property available with aircon at a similar price to what we paid and could we upgrade to them. I was told that those rooms don't actually have aircon and that it's an issue with Expedia listing that they do. We paid to upgrade to a room with aircon which worked fine the first night and then made noises at random intervals throughout the second night, causing us to wake up repeatedly.

Bed and pillows were comfy and the blackout curtains do a great job but the decision to go tech heavy means the lights of all the switches kind of ruin any true darkness. Amneties were an odd one too. A complimentary mini bar was not replenished during the stay, towels weren't replaced and bins weren't emptied but bed was made. Kettles and coffee machines are provided in room but they also leave tea out your front door in the morning, which is nice but... kind of pointless?

There's a little gift and a sandwich provided at the start of the stay which were nice but it felt like a place that tried to do too much that it lost track of how to do the basics.

Partner

8/10

Excellent

21 May 2026

Richard

The hotel is very close to St. Pancras station. The staff were friendly.

Partner

10/10

Exceptional

21 May 2026

Fiona

Excellent communication from the team. Rooms were comfortable with beautiful modern decor having been recently renovated.
Air conditioning was available although not required during our stay.
Easy access via key code for front door & room.

Family

8/10

Excellent

20 May 2026

Vincent

The location for Kings Cross was fantastic. All communication was super. Staff helpful. The room, although quiet was small. I had an expectation from the photos that it was larger and more decorative.
Brilliant that they were so obliging storing our suitcase.

6/10

Pleasant

18 May 2026

Maleaka

The room was really nice. Perfect location, only downside was the fragrance in the bathroom…the intent may have been for it to smell nice, it was too overbearing for me.

Partner

10/10

Exceptional

17 May 2026

Mark

Lovely room. Clean and well equipped

Self

10/10

Exceptional

16 May 2026

Stephen

This is a great find near Kings Cross. Little touches that don’t make you feel anonymous in London. A welcome sandwich and generous gift, breakfast tea in the morning that sadly I had no time to enjoy. Yes the rooms are small but have all you need for a quick stay.

Self

8/10

Excellent

16 May 2026

Mark

Staff was great. The room was small which we expected. The location is ideal near the trains and underground.

Partner

10/10

Exceptional

15 May 2026

Helen

Excellent stay. Solo traveller, clean and quiet room

Self

10/10

Exceptional

11 May 2026

Christine

Really lovely place to stay, close to Kings Cross yet quiet. Despite a mix up with the entry code it was all sorted swiftly. The team is great.

Partner

10/10

Exceptional

09 May 2026

Terrance

Love the hotel’s proximity to St. Pancras station.

10/10

Exceptional

08 May 2026

Marcus

The location was great but the staff were amazing! the only issue was the fridge didn’t work and the room needed a de-dust!

Decent price and the bar was a nice little touch with some free drinks… we didn’t complain as we got good value for money :)

Partner

10/10

Exceptional

07 May 2026

Gurpal

Clean room. Nice location. Was a bit difficult to find as they have multiple rokxy hotel locations spread across different building, but once you know where you are going, everything is seamless. Service is great.

Self

10/10

Exceptional

07 May 2026

Michael

Our room was located in a different building, although on the same square. The room was small, but well-equipped with a microwave and a refrigerator. Daily housekeeping provided a nice freshly brewed tea each morning, tidied the room, and brought fresh towels. It was on the third floor, with no lift. For the price and proximity to St. Pancras, we were happy.

Partner

10/10

Exceptional

06 May 2026

Kelly

Everything was perfect for our needs. The room is small, but we knew that when we booked it so it was fine. The staff was super nice bringing tea every morning, very friendly as well. The location is so close to public transit. Very happy with our choice!

Friends_and_family Family

8/10

Excellent

05 May 2026

Anne

Great location for train from St Pancras.

Partner

6/10

Pleasant

03 May 2026

Thomas

Very convenient location close to the station but there is a persistent smell of marijuana in the area, most likely emanating from the park next doors. Room was also a little dusty. Other than this, good stay.

Family_with_children

10/10

Exceptional

03 May 2026

Enrico

Very cozy room and the nicest staff. I'd have liked a coffee instead of tea, but hey can't really complain!
Very useful luggage drop service!

Self

8/10

Excellent

03 May 2026

Steph

The room was lovely and had everything we needed. There were many personal touches and check in was seamless. It was very tight squeeze around the bed and the bathroom was very, very tiny, would not suit people with mobility issues. This didn’t affect us but it was annoying not to be able to have somewhere to set or open suitcases.
For a quick place to rest our heads it was good.

Partner

10/10

Exceptional

01 May 2026

eric

Comfortable room with modern amenities. The check in was contactless, and the staff communicated effectively.
Welcome gifts and other unexpected perks made the experience even more pleasant.

Partner

10/10

Exceptional

01 May 2026

Janet

Amazing stay, what a gem of a find , I would highly recommend this hotel for a stay in London, All staff were so polite and nothing was to much trouble, I would definitely stay here again !!

Partner

6/10

Pleasant

29 Apr 2026

Ian

The hotel is recently refurbished and to generally as high standard however, The heating didn't work in the room and couldn't be fixed for my stay. Hotel was fully booked so I couldn't be offered another room. There were no towels in the room. The view was OK but building work outside starting 8am in the morning and noisy. Check in is in a different hotel which is a bit confusing. The room was nice, shower good but nowhere to put soap or shaving stuff in the shower cubicle. No toilet roll holder.

Self

4/10

Poor

25 Apr 2026

David

Really unclean and disappointing

8/10

Excellent

25 Apr 2026

Michael

Nice quirky hotel

Staff super friendly and helpful

Room was well
Equipped and comfortable if not a little small, but this is London

Partner

8/10

Excellent

23 Apr 2026

Claire

Lovely spacious room, very clean and well appointed. Be aware, however, that if you have a lot of luggage or are mobility impaired, it will not suit if you’re staying in the upper part of the property (no lift).

Self

10/10

Exceptional

22 Apr 2026

David

Great little hotel, well appointed compact room with friendly gestures and touches from the staff. Pleasantly surprising.

Self

10/10

Exceptional

20 Apr 2026

Taryn

Perfect little spot for a night, tho we wished we'd stayed a bit longer. We appreciated all of the personal touches like the sandwiches and the complimentary treats.

Word to other guests: please be considerate of others. Sound travels and some of y'all don't seem to realize there are other people in the vicinity.

Partner

10/10

Exceptional

13 Apr 2026

Kau Chung

A bit small. Clean room. Nice staff.
Good location.

Family

10/10

Exceptional

13 Apr 2026

Jorge

Spottless apartment and attentive staff. We will be back.

Family_with_children

4/10

Poor

06 Apr 2026

Sarah

Staff very friendly when available. Did not see anyone after initial check in.
Given a code to enter the property and room.
room was tiny. My husband could not fit into the shower area!

Partner

10/10

Exceptional

29 Mar 2026

Dan

Hidden gem amazing place and little touches of freebies and pot of tea are a wonderful gesture see you again soon xx

Partner

10/10

Exceptional

27 Mar 2026

Michael

Brilliant. Really friendly, chilled service (and updates) from Yannis, Faisal, and Pedro. Great location for Kings Cross area. Really outstanding for a London hotel.

Self

10/10

Exceptional

26 Mar 2026

Robert

My second stay. I chose a bigger room whch was nicer. The cucumber sandwiches was a nice surprise but I was disappointed that I did not get my free wine this time.
I also prefer a key rather than the electronic key pad which is difficult to use,
I will use again in the future.

Self

10/10

Exceptional

21 Mar 2026

Ben

The rooms are in a great location only a few minutes walk from Kings Cross station in a quiet residential area. The room is compact, but well furnished and very comfortable.
The staff are terrific - very prompt and considerate. There are a number of really nice small touches that make a big impact - breakfast trolley, drinks in the fridge, extra pillows. Mathis was a grea place to stay

Self

10/10

Exceptional

21 Mar 2026

Nigel

This is a relatively small hotel in a good location handy for Kings Cross. But the thing that sets it apart is the attention to detail. My room was adequate sized with a little kitchen which was a surprise, but it was fitted with a great little fridge, great coffee machine and even had freshly make cucumber sandwiches on arrival. I don’t know if this is what happens for everybody, but I was also given a little gift from Tottenham and Masons as a welcome to the hotel. The room is really well decorated in a contemporary and looks style but my only criticism would be that the bathroom is tiny and the shower door needed some attention. I also think some form of heating in the bathroom is essential because when you get out the shower and it’s not warm weather you really notice the lack of warmth. Haven’t said that I would have no hesitation in coming back to this hotel or recommended it to any of my friends or colleagues.

Self

10/10

Exceptional

19 Mar 2026

brian

Ideally located, great customer service.

10/10

Exceptional

07 Mar 2026

Erin

It was quite the tiniest room I’ve stayed in but perfect for the solo traveller. And staff were exceptional. Greeted me for a bag drop off, left my bags ready for me when I got to the room along with a lovely, thoughtful welcome gift. And a tea trolley outside my door in the morning. Great location.

10/10

Exceptional

06 Mar 2026

Stephen

The communication from this hotel was excellent. It needs to be as it would be quite confusing without their support, but as I say they support very well.
It's a lovely place to stay with a few added perks that really make it special. I'll be back.

6/10

Pleasant

04 Mar 2026

Robert

Chaotic.
The hotel is made up of 3 town houses that are not connected!
Hotels.com information sent me to the correct building but the door code did not work.
Luckily i found a hotel contact number and a VERY helpful guy led me to another town house some 100 meters away.

My chosen room was not avaliable in this building and i was offered another room which was by the front door which was banging clised all night

The advertisement in Hotels.com suggested £16 of free drinks etc ..... maybe £8 is more accurate

Sorry, not for me at that price !

Self

10/10

Exceptional

03 Mar 2026

Shawnna

Really clean rooms. Small, but such a great location and price for that area. Easy walking distance to tube and Eurostar trains. Loved the easy proximity to food and pubs as well. Lovely welcome sandwich and snacks provided at the hotel was just icing on top of the cake. Definitely recommend The Rokxy Townhouse.

Friends_and_family Friends

8/10

Excellent

02 Mar 2026

Liam

I stayed in the Penthouse, which confusingly wasn't on the top floor, but not a major favtor as that's not why I chose the room.
The room and hotel were suprisingly welcoming with some complementary snacks and drinks.
The area is also quite quiet at night, which helped for an easier sleep.
But the mattress was too soft, if i sat up in the bed i could feel the slats.

Partner

10/10

Exceptional

26 Feb 2026

Stephen

The overall experience from the hospitality of the staff to the extras in the room and the grat location

Partner

10/10

Exceptional

26 Feb 2026

Carly

I had an awesome stay. Little touches that really made my trip so much better. I’ve stopped expecting anything but mediocrity in London hotels and this truly blew me away! Really great service and a super unique hotel.

Self

8/10

Excellent

25 Feb 2026

Richard

The majority of my stay was fine, but just as some constructive feedback however, it was very hard to find building 42 as all online directions take you to the other building, and the shower was cold in the morning at 7.45am.

10/10

Exceptional

16 Feb 2026

Wendy

The stay was fantastic, The bed was comfy, the welcome gift of jam, the sandwiches, the drinks and the pots of tea the following morning were all very welcome. We would definitely return next time we are in London.

Partner

6/10

Pleasant

16 Feb 2026

Steven

Mutton dressed as lamb.

Service is good, but this is like trying to sprinkle glitter on a piece of sh*t.

My room was in a basement with no windows or air on. Tiny shower, musty damp smell, flaking paint in walls. And a bed not too dissimilar from a guest fold up bed

8/10

Excellent

15 Feb 2026

Nicola

overall good experience but the window was broken and jammed open, which the hotel could not fix that evening (rm 12) so had to sleep with it open which made for a noisy night and bad nights sleep.

Business