The Harrison

United Kingdom , London
LONDON, Harrison Street, 28
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100 reviews shown

10/10

Exceptional

23 Apr 2026

Greg

Everything at the hotel was great.
Only one problem...the airport shuttle.
Called the hotel, they gave us another number to call .
Then we were told 30 to 40 minutes.
After more than 45 minutes we gave up and took a taxi.
If we would have known all that we would have taken a taxi sooner. So I do not know about advertising the complimentary shuttle or mention it could take one hour.

Partner

6/10

Pleasant

22 Apr 2026

Dmitrii

This hotel needs renovation

Self

6/10

Pleasant

21 Apr 2026

Roy

Self

8/10

Excellent

21 Apr 2026

James

Hotel lobby was newly updated. It did not match the look of the hotel with was certainly dated. However, the room was clean and tidy. The was no lighting in the area of the bathroom sink which was difficult to use. The light on the mirror was way too dim. Room did have a small refrigerator which was handy. Room all face the outside bar/sitting area which was noisy later in the evening.

Would stay here again. Easy transportation over to the boardwalk and about 15 mins from the cruise port. Most of the staff at the front desk was super friendly. One lady was very guarded when I asked to borrow a set of scissors to cut out my cruise tags, which she wouldn't let me use. Breakfast was good each morning. Good variety of food to choose from and it was always hot.

8/10

Partner

10/10

Exceptional

20 Apr 2026

Lucia

Good breakfast. Good service.

Partner

2/10

Poor

19 Apr 2026

Lynn

Don’t stay here
The hotel posted $125 on my credit card
When I called to say it’s on my credit card not just pending they said it would take a week to return my money
They never should have taken
It will be one week tomorrow and the money is still posted

Friends

10/10

Exceptional

17 Apr 2026

AQUITA

Under construction, but great location and breakfast

Family_with_children

10/10

Exceptional

15 Apr 2026

John

Clean room. Convenient access.

Partner

4/10

Poor

14 Apr 2026

Lisa

This motel disguised as a hotel did what it had to do before our cruise. The lobby area had a great makeover very comfortable, modern and pleasing to the eye. very walkable area for restaurants and liquor store for wine for the cruise. Once you leave the lobby the rooms get shabby. There was hair on my toilet. The rooms need repair bad. Rusted faucets,and shower head pipes loose from the wall. It looks like they let old uncle John with the cataracts install the tile and fixtures. Besides that I've seen worse the room didn't appear filthy.
The bed was comfortable and appeared clean. Employees were not happy. Obviously grumpy like Ms Christine who was overworked but yet she did her job and were nice to my kids. there was one housekeeper that purposely gave me dirty look after I greeted her \"Good Morning\" . other housekeepers and the lady attending to breakfast was friendly
Other staff at the front desk seem clueless on how to organize the room for those who arrived placing more responsibility on Ms Christine. I got my room right away because I was nice to Christine and ignored her grumpiness, But the young last who was waiting on a room more than an hr before I arrived was still waiting. My friend room was delayed but got a room because she was sassy and cheeky with Ms Christine. The company needs to support Ms Christine.She was doing so much that was beyond what most front desk employees are responsible for. she front desk was really busy and crowded

10/10

Exceptional

14 Apr 2026

Scott

Convieniantly located

6/10

Pleasant

13 Apr 2026

anita

We didn't have breakfast, but rooms and property overall was clean and nicely maintained. Staff was a bit friendly and though hesitant first, but later helped us check-in earlier than scheduled time.

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

Good location near the airport. The free airport shuttle is a big plus. The staff were pleasant and helpful. The pool and patio is very nice. However, the property is dated and could be cleaner.

Friends

10/10

Exceptional

12 Apr 2026

Scott

Adult friendly storefront windows on every room😉

10/10

Exceptional

11 Apr 2026

Johanna

This is my second time staying at this hotel, the hotel
Is awesome and clean! Didnt like the rug but thats minor i guess.. let me tell you about the front desk staff!! They are not friendly at all ! Which i thought would had gotten better, only one guy who worked there April 10th he sorry i didn't get his name he was awesome! asked a white a girl for a scale so i could have weigh my bag, that B*** watch me straight in my face and told me they didn’t had, which was a
Lie! And i made sure i told her that i used a scale the day before! Place can be good but the staff sucks!

Family_with_children

8/10

Excellent

10 Apr 2026

Johana

Ok. A little pricey

Family_with_children

6/10

Pleasant

09 Apr 2026

Nate

The bathrooms weren’t as clean as they should have been and hotel had a slight odor in the rooms.

Partner

2/10

Poor

08 Apr 2026

Sarbjit

Don’t be deceived by the fancy lobby and fancy looking furniture. The hotel is far from clean. As soon as I got to my room, it was clear that cleanliness is a serious issue.

The bathroom sink and surrounding area had pink residue buildup and looked like it hadn’t been properly cleaned in a long time. The entire bathroom felt dirty and poorly maintained. The bedroom wasn’t any better, the curtains were covered in dust and looked gross, and the whole room just felt unclean.

The bedsheets had visible blood stains on them. I had to go down to the receptionist to request a replacement and no apology or nothing was given.
The breakfast was probably the only normal thing about this hotel but overall, the room hygiene was unacceptable. Never again.

Family

2/10

Poor

07 Apr 2026

dorka

I was charged twice first I pay on expedia and than the hotel took the same amount out my credit car. The hotel said they are gonna refund the money but I haven't received the money back.

Friends

10/10

Exceptional

07 Apr 2026

Willie

Great stay

Partner

4/10

Poor

06 Apr 2026

Andrea

The room had pepperoni and crumbs all over the floor. The back of the toilet was not clean. We had to request new sheets to replace hair filled ones. Very old room with a very wet looking ceiling. Entrance was very nice and clean. Hopefully they will renovate rooms soon to match the check in area. Bonus was the continental breakfast and shuttle to airport. If clean rooms are your priority, check elsewhere.

Family_with_children

6/10

Pleasant

05 Apr 2026

Hazel

It was a decent place to lay our heads before our cruise. I’m not sure if it was just the festival that was going on, but there was a lot of people partying late at night, but we were so tired. It didn’t matter.

8/10

Excellent

04 Apr 2026

Beryl

The hot food was almost gone when I arrived an hour before the breakfast room closed. The corners and threshold in the bathroom could have used a good scrubbing. There was no kleenex.

Self

6/10

Pleasant

04 Apr 2026

omoniyi

Common areas especially bathroom needs a deep cleaning.
Free airport shuttle a great service.
Breakfast menu with good variety.
Some room Cleanliness concerns

Family_with_children

6/10

Pleasant

04 Apr 2026

omoniyi

We had a late night arrival and the airport shuttle pick up was smooth.
Breakfast was good with enough variety.
Overall hotel cleanliness was questionable as the Common bathroom by the breakfast room needs a deep clean! The sink was a bit grimmy and floors appeared dirty. Also stains on the rug in the room…(staffing shortage likely to blame)
Location was great with nice views from the pool deck!

Family_with_children

8/10

Excellent

04 Apr 2026

Steven

The breakfast menu was simple,but good. The shuttle service wad a little chaotic, but proved satisfactory.

Partner

8/10

Excellent

02 Apr 2026

Edward

The staff were friendly and helpful. The room was adequate, but a bit stuffy since you can't open the windows.

The breakfast was very simple. They use plastic plates and utensils. Three or four warm food items, bread things, cereal, drinks and the usual stuff. The sausages were awful. I still don't know what they were made of (ie, plant based or other). The omelettes were good. The patties were ok.

Self

8/10

Excellent

01 Apr 2026

Colleen

Breakfast was good . Air port shuttle was really good .

Friends

6/10

Pleasant

31 Mar 2026

Lydia

Staff was friendly and efficient. Welcome champagne was a nice touch. However the room was not super clean or updated and it felt uncomfortable.

Partner

10/10

Exceptional

31 Mar 2026

Larrissa

Clean room. Great breakfast variety.

Friends

2/10

Poor

30 Mar 2026

Georgina

I hate to write a bad review, but the way this property was displayed online is nothing like how it actually is. It’s true- they have renovated 2 floors of rooms, which I asked to stay in. However, the cleanliness and condition of the room overall was bad. I wasn’t expecting anything fancy from a historic property, but there was literally a used hand towel on the sink as soon as we checked in. Not to mention an already consumed liquor bottle sitting on the shelf, in the room. Not to mention, the newly renovated shower was covered in mildew and no surface of the room appeared to be touched with a cleaner. The hotel is in such a cool spot and surrounded by nightlife and activities but I would rather stay somewhere mediocre that was double the price and farther away, than stay at the Harrison again. Elijah at the front desk was super nice and apologetic and helped us get the rest of our stay refunded. Probably the best part of our visit.

Friends

8/10

Excellent

29 Mar 2026

David

Shuttle was on time and breakfast was fresh

Family

10/10

Exceptional

27 Mar 2026

Andrey

Good

6/10

Pleasant

27 Mar 2026

Catherine

Don’t stay next to the stairs. Constant slamming. Room control air conditioner, very warm. Clean, quick overnight - area is great for food, and close by Publix and Walgreens.

Partner

10/10

Exceptional

25 Mar 2026

Mandy

Clean, newly renovated rooms. Friendly staff. Breakfast was delicious with cereals, bacon, sausage, eggs, toast, bagels and juice.

Leisure Friends

10/10

Exceptional

25 Mar 2026

Daniel

pets are welcome

Self

8/10

Excellent

25 Mar 2026

Lydia

We ended up staying two nights due to canceled flights. It is a nice place with a free airport shuttle - which helped immensely because of the two cancelled flights! And they offer a breakfast better than a continental with omelets and fruit. The staff is super. They held the luggage for us while we went by uber to the Hard Rock Casino- if you have never been there we thought it was worth the drive. The only problem with the hotel is the outside hallways and when people walk by with luggage it’s noisy. But there’s nothing you can do about it. The room is nice, the mattress and pillows were very comfortable. We didn’t use the outdoor pool and patio but it looked great. A nice restaurant across the street with a short walk (can’t remember the name but it’s funny.. The twisted Boar or something). There is an elevator.

2/10

Poor

24 Mar 2026

Amar

Pictures were deceiving. Got locked out twice. Didn’t clean the rooms twice and no towels twice. Staff were swearing around my son. I’m very disappointed given the amount we spent on this hotel.

2/10

Poor

24 Mar 2026

Chase

Stained sheets, weird room odor, mediocre breakfast

8/10

Excellent

24 Mar 2026

Bret Parker

Staff was excellent

Family

10/10

Exceptional

23 Mar 2026

Jaimee

The pool was great and it was so convenient

Self

6/10

Pleasant

22 Mar 2026

Tiffany

It’s ok but not very elder/handicap friendly. Stairs to the front lobby. No ramp. Had to lug luggage and stroller up stairs and down every time. Only one person at front desk to check everyone in. Slow. Rooms are very nice and free breakfast was good

Friends_and_family Family

6/10

Pleasant

21 Mar 2026

Carl

We were stranded in Florida because of weather and our flight was cancelled. When we arrived we were early (2pm) and were told check in wasn’t until 3pm, which was fine. 3pm came and rooms were still not available. There was construction on the property but nothing we could see. The room itself was okay, clean but the floors had duct tape holding them together with a rug runner covering the issue. Our door would not shut unless you pulled to one side. After getting settled and in bed, my wife noticed a couple of stains on the sheets, so I decided to check my sheets and sure enough I had a few dark spots. The bathroom was decent and the shower was horrible. You have to be 4’10” tall to really take a shower, which my wife and I are pretty tall, so we adjusted the shower head which then allowed the water to shoot out onto the floor even with the shower curtain closed. At night the AC when it turned on was super loud, we were next to the pool so we could hear everything, our neighbors above and next to us were loud as well which meant a restless night. I understand the staff has limited resources and can only work with what they are given, so if some corporate yahoo is reading this, invest in your employees, help make their lives easier which in turn produces a better product.

Partner

6/10

Pleasant

20 Mar 2026

Bryan

The pictures and the price are very misleading. When you arrive it feels more like a remodeled Motel6 in a bad neighborhood.

Friends_and_family Family

4/10

Poor

19 Mar 2026

Cristina

They don’t tell you there’s a $15 dollar a day parking

I’m handicap there should have been no charge

Just horrible staff speaks no English just terrible

Friends_and_family Family

8/10

Excellent

19 Mar 2026

Cassia

Stayed for one night with my husband and kids. We weren’t able to get a room right when we checked in, the receptionist told us the housekeeping was a little behind. Despite that situation, she was very friendly. The rooms were clean.The hotel is very well located there’s plenty of restaurants to choose from near the hotel. There’s also a supermarket and Walgreens walking distance. Overall, we enjoyed our stay in this friendly hotel.

Family_with_children

6/10

Pleasant

18 Mar 2026

Kimberly

This hotel wasn’t bad. The free breakfast is decent and the walk ability is great. Rooms are a bit dated but they are clean.

Family

6/10

Pleasant

18 Mar 2026

Lydia

Second stay here. Staff is very nice. Friendly helpful. This time a few problems - one dryer and one washer on the fritz; problem with tub in room 425.
And because this is a motel style place the doors open to the outside directly from the bedroom. Not bad, just noisy as people get to their rooms.
Breakfast is better than usual continental breakfast with eggs, sausage, pancakes, muffins, breads. And fresh fruit. Fridge and coffee maker in room. Comfortable beds. Clean. A nice pool and patio. It’s got a really great shuttle to and from the airport. Again good place, nice staff.

Partner

2/10

Poor

17 Mar 2026

Thandeka

Room had a really bad smell. Front desk staff was not friendly and had an attitude. Floors not clean. Carpet had stains. Photos are misleading. Also, it's not a hotel. It's a motel.

10/10

Exceptional

15 Mar 2026

Alexander

Place is great to stay and visit the city.

Partner

2/10

Poor

14 Mar 2026

Maria

The pictures are very deceiving. The rooms look absolutely nothing like what is shown.

Family

4/10

Poor

14 Mar 2026

Donnalee

No bar
No restaurant

Friends

4/10

Poor

13 Mar 2026

Ani

Floors, walls and toilets were dirty

8/10

Excellent

12 Mar 2026

Jessica

We were \"upgraded\" to a different room upon arrival. It wasn't the upgrade we were expecting. Our door didnt close and there was a large gap on sides and underneath. It was extremely loud
Room was nice size, clean and breakfast was good for continental.

Partner

4/10

Poor

12 Mar 2026

Cheryl

Hotel was shabby, won't return.

Partner

6/10

Pleasant

12 Mar 2026

Louis

There needs to be more than one person working the desk. Always one young lady working no matter the time of day. No human can work 24/7, is she ai?

Self

6/10

Pleasant

11 Mar 2026

Jeffrey

The worst part is that they have NO HANDICAP access. That is not mentioned anywhere. It was difficult even walking up the stairs and extremely challenging being our luggage up and down to get into the hotel lobby.
The facility is ok, breakfast was good but average, bed comfortable. This hotel does not merit the price but I have not travelled for several years and it seems that prices everywhere have increased.

8/10

Excellent

09 Mar 2026

Brian

Hotel is in a very good neighborhood

Partner

6/10

Pleasant

08 Mar 2026

Lynnita

Breakfast was good. Pool area is nice. Staff tried to doublecharge. All sorts of additional charges on site and not convinced I will get my security back? We waited 7 hours to get into room. They could use some customer service training

Friends

10/10

Exceptional

07 Mar 2026

Tracy Neil

Good 👍

10/10

Exceptional

07 Mar 2026

Isaias

Excelente estadia muy buena

10/10

Exceptional

05 Mar 2026

Loue Camela

It was well located, safe and good restaurants around.
The hotel itself is clean

Partner

6/10

Pleasant

05 Mar 2026

Gabriela Sandoval

For the price I expected a better quality room and at lest water bottles

Friends

6/10

Pleasant

03 Mar 2026

Carrie Gail

Airport shuttle was great, front desk staff friendly. The hotel itself is old, they have tried to renovate but still dirty in spots. The door to the room on the inside was filthy, hand prints on the lamp shades. Just didn’t feel clean

Family

10/10

Exceptional

02 Mar 2026

David

Older hotel well maintained, loved the large tv in room, a little bit of a language barrier at front desk. Real nice lobby. The smoothest elevators I ever been on!

Partner

4/10

Poor

02 Mar 2026

Carol

Pros, room was clean, nicely appointed and renovated. Comfortable bed and pillows complimentary bottled water on check in. Good free pick up from airport you have to call when you arrive . They nice pool we didn’t use it.
Cons: very old hotel outside hallways and windows . You have to keep your blinds close anyone walking past can look right in. Horrible horrible noise all night long , steet noise raving motorcycles, car alarms you name it and all night street parties. Didn’t sleep at all. No one can check in before 3 which seems ridiculous because there are rooms available before 3 why can’t we check in if that room is available. Because of the noise factor we would not return to this hotel nor recommend it to anyone that’s wants to sleep.

Partner

10/10

Exceptional

02 Mar 2026

Juwan

Yes

2/10

Poor

02 Mar 2026

Tomoko

The front person was horrible.

Self

6/10

Pleasant

01 Mar 2026

Gary

Very expensive for very little. Not a hotel but a converted motel with cracked window glass and thin exterior doors. Very loud from festivities outside the room. Basic rooms. Airport shuttle also doesn’t begin until 530. Good location for walking

Friends

10/10

Exceptional

01 Mar 2026

Mark

Pleasant hotel in a nice area surrounded by restaurants and convenient to the sights — the Beach, Hard Rock Live, etc.

4/10

Poor

28 Feb 2026

Hao

The room was in ok condition - not great condition. Walls were thin and could hear neighbors. Check in staff was curt and did not explain things well. Booked last minute due to travel plans changing with weather. Probably would not stay again.

Friends_and_family Family

10/10

Exceptional

27 Feb 2026

Kenneth

Yes

8/10

Excellent

27 Feb 2026

Angela

Staff are very friendly and helpful. Rooms are spacious and clean, but a little dated. Very nice pool area and well stocked breakfast.

Family

10/10

Exceptional

26 Feb 2026

Joseph

The room is very clean with updated bathroom. Front desk staff are friendly and efficient. We got a late checkout but only 1 hour. Breakfast was adequate for sure with an assortment of cereals, hard boiled eggs, bacon, sausage, well done fried eggs, fruit and yogurt.Very pleasant woman staffed the area and kept cleaning and refilling. Good location.

4/10

Poor

26 Feb 2026

Andrew

The $ day rate did not reflect the condition of the hotel nor service. It smacked of greed. The main lift didnt function for 2 days. They also had a plumbing issue during the stay. The room was physically missing some of the net or privacy curtains. Building or repair work during the day. Very poor and dirty flooring around the pool area. In using the stairs, there was evidence of poor house keeping. Brooms left out and not used for 2 days. Debris not collected and just an unkept feel to it. No ramp at the entrance of the hotel or asdistance with baggage. There is an excellent Sushi restaurant almost next door which is worth visiting but for the hotel, be ready to be underwhelmed but pay top dollar.

8/10

Excellent

25 Feb 2026

Dwane

The Harrison was OK. It has a great location. A lot of restaurants around the hotel. Construction was happening when I was there it’s a beautiful building. I guess when it’s finished updating, it would look real good. I had an updated room they needed to do a little bit of adjusted with the shower the door to get into the room you could see daylight the pool was big and clean. The whole building was cleaned. The staff was friendly. It has everything there, washing machine, ice machine, and a lot of restaurants around the building great location, few miles from the beach, few miles from the train station so you could get around very easily. I don’t have nothing bad to say about this place.

Family_with_children

10/10

Exceptional

24 Feb 2026

Joan

The room was very clean, the bed was super comfy

Friends

10/10

Exceptional

24 Feb 2026

Ellen

Front desk personnel. MOST helpful!

Self

4/10

Poor

24 Feb 2026

TERRIE

The pictures are deceiving. The front of the hotel looks very nice, but then you take the elevator up and all rooms are outside like you see in crime scene shows. Totally not what we were expecting.

Friends

10/10

Exceptional

24 Feb 2026

Flor

I stayed only one night, very nice remodeled hotel, the room was clean, bed was very comfortable, the breakfast was good with variety. Attention from the staff was excellent. I absolutely recommend this hotel while traveling solo or with family.

Partner

4/10

Poor

23 Feb 2026

Tim

Was ehh, booked and paid for a king and got two double beds that weren't available until after 6, room was dirty in the visible corners, had to pay for parking and mediocre breakfast had us pay 4 star pricing for a 2 star place.

Partner

6/10

Pleasant

23 Feb 2026

Lisa

Only positive is that it’s close to airport

Family

8/10

Excellent

23 Feb 2026

Victoria

Room was nice. Beds are very nice. They are updating everything.

Partner

6/10

Pleasant

23 Feb 2026

George

They have a shuttle but it’s a little misleading. It is a shared shuttle service with other hotels. Took us about an hour to get to the hotel from the airport.

4/10

Poor

23 Feb 2026

Karrie

This is my first time being catfished by a hotel. The hotel isn’t really a hotel, but more of a motel. Our flight was delayed coming in, so when we went to call for the shuttle (which displays on the booking description the hours, but states that it is available upon request) we curtly found out that actually the shuttle isn’t available upon request, so we took a $40 uber to the hotel instead. After a long day of travel, we were delighted to finally reach the room and go to sleep, but were less than warmed when we entered the room and it looked absolutely nothing like the pictures. The room was so worn down, everything looked like it was 40 years old (including the paint on the walls). The tub was dirty, the bed was so squeaky you literally couldn’t move on it, and the lock on the door to the outside world was hanging on for dear life. I was thankful that we were only there for 6 hours before we had to leave to head back to the airport. It was truly a yuck experience, especially since it still cost $350 USD to stay there. Would 100% pay $50 more and stay somewhere else that is actually nice.

Family_with_children

6/10

Pleasant

23 Feb 2026

Lori

Room was clean but was situated down the hall where the laundry and staff breakroom was located, our window faced the wall. Staff was courteous but not overly friendly. Location is convenient, but definitely needs upgrades to the hotel. I felt it was overpriced for what we got.

Partner

6/10

Pleasant

23 Feb 2026

Lori

Both times we stayed we were given a room in the corner that looked into a wall.
One of the rooms was in the hall with the laundry, staff breakroom and public bathroom. It was noisy, and again looked at a wall. The staff was courteous but not overly friendly. Probably wouldn't stay again. Definitely overpriced for what we got. The room was clean but no pictures on the walls, very basic.

Partner

8/10

Excellent

22 Feb 2026

Robert

First the bad news. Check-in and checkout are a disaster. Plan on 20+ minutes each way. They REALLY need to fix this. Staff not very helpful and def not cheerful. Now the good: Our room was very nice, modern, spacious, and the bed was super comfy. AC worked great and not noisy, lots of hot water. No weird smells. Stayed on 3rd floor adjoining large patio area and pool. Same floor as breakfast in the morning which was remarkably good. Room door opens to the outside, not a hallway which we liked. Very quiet except for some occasional noise due to construction and building refurb in progress. A bunch of stairs at the entrance so if you use a walker or have a heavy suitcase be warned no adjoining ramp. We used the parking lot ramp to wheel everything in which worked fine. Luckily no cars using the ramp at the time. And don’t bring a car if you can help it. No place to park for free else pay a daily rate of maybe $15 or so. Feee shuttle from airport was very slow to pick up and had to stand in the tiny isle since every seat taken. Shuttle is contracted with an outfit called Ways that services several other hotels besides this one. Walking distance to nice restaurants in this lively area which we loved. Lots of kids and they were all happy. Bottom line, you will need lots of patience to stay here but we found it worthwhile because the room was so nice and comfortable and the dining options nearby and fun atmosphere.

Partner

4/10

Poor

22 Feb 2026

Comellia

Room was subpar, the bedding and towels were stained. Booked a double bed room was checked into a single bed room and was told they didn’t have any additional rooms. Was not aware prior to booking that the airport shuttle was only available for a time window which ended before my flight arrived. The breakfast room 😂…….the motel was clearly an attempt to remodel and much older dated building but I think a complete overhaul is needed not just wallpaper and paint. Great location that’s about it

Family_with_children

6/10

Pleasant

22 Feb 2026

Sabrina

Transportation to and from the airport took over an hour waiting times

Partner

8/10

Excellent

22 Feb 2026

Kimberly

Clean, renovated very acceptable for an older hotel. Great location

Partner

4/10

Poor

22 Feb 2026

JOSEPH

We booked this hotel because it stated that it had a bar and restaurant, unfortunately we were not aware that the bar and restaurant were closed and undergoing construction

Friends

6/10

Pleasant

21 Feb 2026

Donna

At our long travel, we were probably less than an hour from the check-in time. Once arrived at the hotel staff at the desk, advised that we were not able to check in early. We had to wait till our check-in huh. Whenever it got close to the check-in time staff at desk was not checking in other patrons that were waiting also to be checked in prior to the check-in time. When I did staff if we could go on a check-in staff said there was still a problem rooms were not ready. After that conversation, staff was noticed conversation with other staff members and then staff left the building. When going right back up to the desk at the original staff leaving the building and the other staff member went on and immediately checked us into our rooms.

Friends_and_family Family

8/10

Excellent

20 Feb 2026

Joy

Great location - good value - room was updated and very nice! Will stay again

Friends_and_family Family

10/10

Exceptional

19 Feb 2026

Carey

Decent hotel good price great staff and in a great area 👍

Friends_and_family Family

8/10

Excellent

18 Feb 2026

Nazariy

Room was little worn out with some kind of stalled smell but that was alright for one night. Hotel offered free FLL Airport transfer and the breakfast was pretty good. Staff was nice and the location is pretty live with many dining locations.

Partner

10/10

Exceptional

18 Feb 2026

Sonia

Very friendly staff -Faye was so helpful. Close to everything and room was clean

Family_with_children

2/10

Poor

17 Feb 2026

Valeria

La persona que me atendio la recepcionista una persona poco comprensible trata muybmal a los huespedes , te grita te falta el respeto no me mando a limpiar el cuarto . Estube tdodo un dia con el baño trancado fue horrible la experiencia . Antes de returarme del lugar hize el check out y me atendio un manager muy amable w intento remendar mi situacion. Senti que nos discriminaronnpor hablar espanol en verdad la pasamos horrible pagamos 400 uss por dos dias con mis niños no valuo la pena . Imagino que el dueño no sabe a quienn tiene trabajando alli. Pero el manager intento compensar la situación y quiero dedtacar eso

6/10

Pleasant

16 Feb 2026

Anton

After I paid the Hotel through Expedia they also charged a hotel service fee when I checked in. I didn’t like that part

8/10

Excellent

15 Feb 2026

Tim

Clean room. Older, but nice. But pricey.

Partner

2/10

Poor

15 Feb 2026

Joseph

Room was old and outdate but that was acceptable. What was ruined the experience more were the staff. They were incredibly lazy and unprofessional especially the security people. I do not recommend this establishment until they fix the staff

Leisure Self