Name: King's Cross Express Hotel
Address: King's Cross Road, 170, London, WC1X 9DH, GB

10/10

Exceptional

04 Aug 2026

Lee

Perfect location for Kings Cross, quiet and the air conditioning was much appreciated on a very hot day.

10/10

Exceptional

25 Jul 2026

Yolanda

The hotel had working air conditioning which was a life saver during the heatwave! Hotel staff was very helpful and available 24/7. Convenient location near train station and bus stops.

8/10

Excellent

24 Jul 2026

Duvaughn

Walking distance to Kings Cross station, so you have access to all trains heading around central London. Travelling solo? This is the perfect spot for you. Staff was friendly and helpful. Everything you need (food, massage, entertainment) is in walking distance.

10/10

Exceptional

23 Jul 2026

John

The property was air conditioned ! when mine did not work well the staff promptly rectified the situation. Well maintained and great, very great fron end person. Give them a raise as I would stay their again.

6/10

Pleasant

19 Jul 2026

Glenda

Nice clean close to king cross

Partner

10/10

Exceptional

16 Jul 2026

Andrew

Would happily stay here again in future.

Self

10/10

Exceptional

12 Jul 2026

Jared

The room has its own mini-split AC unit. The staff was friendly and helpful.

Partner

10/10

Exceptional

07 Jul 2026

Jennifer

Clean room , very low key - no noise - extremely helpful and kind staff available 24 hours. Convenient location. Will stay again

Self

10/10

Exceptional

05 Jul 2026

Genevieve

This is a good place to stay if you need a bed and sleep. (ideal if you have to wake up early and get to the eurostar.) The rooms are tiny and again that is just fine when you need a place to drop your stuff and go and experience the rest of the world. The staff are alway pleasant.

Self

8/10

Excellent

02 Jul 2026

christopher

N/A ………………………………………………………….

Self

8/10

Excellent

02 Jul 2026

Andrea

Hotel conveniently located close to King's Cross, looked like it had been refurbished quite recently. Has air conditioning, which can be useful in the summer. The single room is a bit small but has all that's needed for a few days stay. I'd stay again.

Self

6/10

Pleasant

30 Jun 2026

Deeanne

This is a really basic hotel. OK for one night. My room was a 'Superior' double with an interior window. It was clean and functional but very small. There was an unexpected charge of £25.00 for room security, whuch i had to pay on arrival. Apparently it is to cover for any damage caused during the stay. I understand this will be returned in 2 days time. The hotel was clean and tidy, but I would not choose to stay here again.

Self

8/10

Excellent

28 Jun 2026

Deborah

The air conditioning was a god send due to the hot weather. The room was clean and tidy, only negative comment, the room was very small. Double bed comfy but pushed up against the wall, so the person near the wall would have to climb over the other. The bathroom was a squeeze, especially squeezing by the sink to get to the toilet. Luckily we both are slim/ish and managed but without not sounding rude, a larger person would have struggled for the toilet and shower area. The carpet in the corridor on floor 2 is ready for a change, appeared dirty, but I think it was just stains for footfall. Rest of the areas, the carpets were ok. However, we would happily stay again, due to being close to Kings Cross station and tube networks. Staff very friendly, polite and helpful.

Family

10/10

Exceptional

23 Jun 2026

Martin

Great little hotel, just a short overnight stay. Clean room, has all I needed and great aircon. Much appreciated with the heat we are having. Staff could not have been more helpful. I will certainly use again. Very reasonably priced too.

Self

8/10

Excellent

22 Jun 2026

Merlese

The hotel is close to train station which was very convenient. I booked a superior room which was clean and reasonably sized with good amenities.

Family

8/10

Excellent

21 Jun 2026

Michael

Clean room.
Within shot walk of St Pancras
We used it for catching the Eurostar

Partner

8/10

Excellent

17 Jun 2026

Richard

Nice welcome on arrival and helped carry bags. Room detailed as 'Superior' double which left a little room for imagination due to it being quite small but was clean, decent bed, air conditioning and was at the back of the hotel so no road noise. Overall, great if you want to be very close to Kings Cross/St Pancras stations as we did. Price was very competitive so would definitely use again due to location and overall hotel standard.

Partner

10/10

Exceptional

16 Jun 2026

Felicia

I had an amazing stay!! The room was quiet and clean. The staff was amazing. It is in a great location! If I ever go back to London I would stay again!!!!

Self

4/10

Poor

13 Jun 2026

Mair

Spotlessly clean, helpful staff, very convenient for station. However, it was impossible to sleep due to the noise from other guests and from traffic on the street. There should be building modifications to deal with the unbearable noise, frankly. It ruined our stay. The rooms are also very compact.

Partner

10/10

Exceptional

12 Jun 2026

Elizabeth

Staff member in reception was great. Very friendly and always happy to help
Room was compact - but clean and comfortable and great location with bars and restaurants close by and short walk to Kings Cross station and Tube! Perfect for city break when you don’t intend on staying in hotel much

Friends

8/10

Excellent

09 Jun 2026

TZiPi

Clean room
Helpful friendly staff
Cooling was good & not responsive to lower cool
No breakfast offered
The shower needs instructions - how to use two different shower heads

Self

10/10

Exceptional

09 Jun 2026

Mark

Clean great helpful staff close to everything especially train station

Partner

8/10

Excellent

09 Jun 2026

Alison

Lovely little room - not much space but well thought out.

Partner

8/10

Excellent

07 Jun 2026

Alistair

Very clean room, good area close to King’s Cross/St Pancras station, reception staff were brilliant.
Room was booked as a small double so I knew what I was expecting but still rather small with the bed pushed against the wall which isn’t ideal for when it is 2 people sharing but grand for 1 or 2 nights!
Only down side was that the luggage storage was just leaving your bags/suitcases in the reception, where I believe it would benefit from a locker system for peace of mind.
Overall would definitely stay again.

Partner

10/10

Exceptional

26 May 2026

Harvinder

Very clean and excellent staff and price of room great location to all bars n restaurants

Partner

6/10

Pleasant

24 May 2026

Anthony

Nice staff. Good shower. Great location close to King's Cross station.

Asked for a £25 deposit, even though I'd paid in full.

Asked for photo id at reception, without warning me beforehand, even when they emailed me to pre-register which I did.

6/10

Pleasant

20 May 2026

Rebecca

We had an extremely small room without most amenities in other rooms. It was called a \"budget room without a window. Very lively building but make sure to get a larger room.

Partner

8/10

Excellent

20 May 2026

Nnandi

Room was clean but way too small for 2 adults.

Family

10/10

Exceptional

19 May 2026

Brandon

Basic, clean, comfortable, value for money room for the night

10/10

Exceptional

16 May 2026

Nicola

Great location, easy check in, helpful staff, clean rooms and had everything we needed for one night stay for an early Eurostar to Paris

Partner

8/10

Excellent

11 May 2026

Nadine

This hotel is very centrally located and only a short walk from King’s cross station. The room was small but well laid out as there was space under the bed to stow your bags. The budget double room would be better suited for one person and not two people but the location of the hotel, the friendly staff and clean rooms made up for the size of the room. Would recommend.

Partner

10/10

Exceptional

06 May 2026

Lisa

Comfortable bed, great shower, really helpful staff

Partner

2/10

Poor

29 Apr 2026

ALAIN

Room is very small. I cannot put my luggage’s . I have to put my luggage in bath room.

Friends

8/10

Excellent

26 Apr 2026

BAMIDELE

Clean room, comfortable bed and good bathroom facilities. However dimensions of room was so small. No wardrobe to hang clothes but hangers were available. Great for an overnight stay.
Pleasant and polite staff too.

Self

2/10

Poor

22 Apr 2026

Iain

Booking error - took 48 hours to respond.

Not helpful at all and poor response time.

Self

10/10

Exceptional

20 Apr 2026

Anthony

We stayed in the hotel for one night as we had a flight to catch the following day. The staff were very friendly and made us feel really welcome and although the room was small it was very clean and very comfortable. The room didn't need to be any bigger for our needs. The hotel was also in a great location very close to Kings Cross station and near some lovely bars and restaurants. My wife and I wiukd definitely stay in this hotel again.

Partner

8/10

Excellent

20 Apr 2026

Gareth

I am giving this hotel a back handed compliment. From the outside I thought it looked very tired with windows looking very old and paint peeling etc. It's in part of Kings Cross that is trying very hard to leave it's somewhat murkier past behind. However, I was greeted by a really personable guy on reception who speedily checked me in. The double room whilst small, the bed was decent and they managed to maximise the space available with a brand new bathroom (bit tight between the sink and toliet) but as I said seemed very new and very clean. This is one of the better budget hotels I have stayed at. I would book again given all the above and it's proximity to music venues, Kings X etc etc etc. Oh and bus stop right outside the front door towards Chancery Lane/St Paul's and onto London Bridge

Self

10/10

Exceptional

15 Apr 2026

Sue

Quick and easy check in.

Partner

10/10

Exceptional

05 Apr 2026

Shahab

Good place to stay, with nearby transportation and attractions

Self

8/10

Excellent

31 Mar 2026

Margaret

VERY comfortable bed, able to open window for ventilation and leave a/c off, very quiet at rear of the hotel. Very clean.
photo of room was misleading because there was nowhere to hang clothes - apart from directly over the kettle and coffee tray where they would easily get splashed or stained.

Self

8/10

Excellent

06 Mar 2026

Paul

Location excellent, friendly & efficient staff. Modern and comfy rooms.

Slight issue with older style wooden sash windows rattled in high winds

Self

8/10

Excellent

04 Mar 2026

Scott

A great little hotel in a great location. 5 mins walk from Kings Cross St. Pancras. I have stayed here twice, in the same room and liked it very much. The single room is small but fine for 2 days / nights.
There is a good burger house on the corner as you approach the hotel and plenty of other ethnic food places too. Vietnamese, Italian and good old MacD's and KFC. You will not go hungry.
The rates are good, the staff are friendly and helpful and overall I can thoroughly recommend it.

Self

8/10

Excellent

28 Feb 2026

Samuel

Very clean. Friendly staff. Comfortable bed.

10/10

Exceptional

23 Feb 2026

Naz

Decent place. Very clean and reasonably priced.

Self

6/10

Pleasant

12 Feb 2026

Lyndsey

The noise from the outside road was quite loud and I had to cover the noise with White noise on my phone. Although there was a television, it was only functional through apps, no terrestrial TV.

10/10

Exceptional

22 Jan 2026

Delia

Compact room. Spotlessly clean. Minutes away from Kings Cross station.
Great staff and service

10/10

Exceptional

02 Jan 2026

David

Excellent location and very well organised.

6/10

Pleasant

21 Dec 2025

David

The room needs improvement. The window didn't seem very secure, and I was on the ground floor, so I felt like anyone from outside could get in. It wasn't weatherproof; I could feel the cold air at night and smell smoke from smokers outside, even though the window was supposedly shut! The light above the bed is broken. The bathroom door has water damage and looks terrible.
The room's layout was terrible if I wanted to sit at the table properly with a laptop, as there wasn't enough room for the bed, chair, and me, and the table was in the way.

Business

10/10

Exceptional

20 Dec 2025

Alison

Great location. Rooms clean nice powerful short. Friendly receptionist. Fabulous location for a weekend in London or a stop before getting on Eurostar or other train net work. - Rome is small

Partner

10/10

Exceptional

18 Dec 2025

Malcolm

Staff great, room good, great bed, room and shower a little bit on the small side but very good value for money, will come back to stay.

Business Self

8/10

Excellent

17 Dec 2025

Abdelkrim

The room was spotless , the sheets and the towels very clean as well.
What we need breakfast and dinner, and that will be perfect. The staff is polite and helpful
Thanks again.

Business_and_leisure Self

2/10

Poor

10 Dec 2025

carl

Nightmare

Business

10/10

Exceptional

09 Dec 2025

Suzanne

We had a family room with 2 double beds which was perfect for a 1 night short stay. The room was clean and had everything we needed. The only thing that lets it down is that it is already looking a bit tatty despite being quite new.

Leisure Family

4/10

Poor

05 Dec 2025

Lee

The room position meant there was a lot of noise from above..... hard flooring means you can hear every foot step from the room and corridors above. I was in a G room.... down some steps from reception so basically a basement level. Footsteps woke me up around midnight and again around 4am, 5.30am and 6am. Not a good sleep experience at all.

Business

6/10

Pleasant

02 Dec 2025

Graham

Room was weathered and very small even compared to the photos!!!!
Must have been taken by an estate agent

Partner

6/10

Pleasant

02 Dec 2025

SABRINA

While no doubt the room is clean and tidy, it's tiny 10sqm size is way too small for 2 adults each with a 28\" luggage and a hand-carry bag. My wife & I must take turn to open our luggage atop the bed to take out our essential items, then close up and place the 2 luggage on upright position on narrow passage way by the room entrance in order not to block our entry to restroom. This, however, have effectively blocked the room entry which would post fire hazard.

Luckily we only spent one single night here. Will we ever come back again? NO!

Partner

6/10

Pleasant

24 Nov 2025

Martino

room ok, although minimalist

Friends_and_family Friends

6/10

Pleasant

22 Nov 2025

Anthony

The room was clean and functional

Business Self

4/10

Poor

19 Nov 2025

John

Shower sprayed more water on the ceiling, than actually on me. You had to wedge yourself on the toilet, due to proximity of sink. No mention of how small the room was when booked. Reception staff not the most friendly/welcoming. I won’t be staying again. For the price paid it definitely wasn’t value for money!

Self

6/10

Pleasant

19 Nov 2025

Daniel

Yes and yes.

Business

4/10

Poor

11 Nov 2025

stephen

The room and hotel was incredibly clean but the bed and room beyond a joke in size. You could only get in one side of the bed and climb over each other to get to the toilet or go to bed. Also had to breathe in to stand at the sink with privacy in the shower. Now small is small and I must say it had all the conveniences - amazingly well thought out but when I accepted small it wasn't thinking it was like that.

Business Partner

4/10

Poor

07 Nov 2025

nicolas

To small room

Leisure Partner

8/10

Excellent

06 Nov 2025

Martin

Good hotel, convenient location.

Business Self

8/10

Excellent

05 Nov 2025

Richard

Clean but bedroom a bit small otherwise good

Business

8/10

Excellent

25 Oct 2025

Deborah

Very small room (<90 sq ft) for the price I paid. Twin bed, ensuite bathroom (shower, tiny sink that you had to squeeze around and under to get to the toilet) - but very newly refurbished and clean. Would have rated it very good if that were a choice. Couldn't give it an excellent because of the price per sq ft ratio, and the shower was very hard to figure out the controls on it, and the risk of scalding was high. The smaller shower head could not be raised up because the fitting was broken and it would just slide back down. A/C unit worked fine and a plus was that the room had two small windows one could open for fresh air. Staff was VERY helpful and although there are about 5 or 6 steps to get into the place, the floors themselves are served by lifts. Very close to King's Cross so I'd definitely stay there again.

Leisure Self

8/10

Excellent

22 Oct 2025

SATOKA

It was very cramped but clean and perfectly adequate for a short stay.

Business Self

6/10

Pleasant

19 Oct 2025

Erica

Bare bones accommodation. REALLY small rooms, no mini fridges in the room, no utensils at the front desk, etc. staff was nice and did what they could do but helpful where possible. And It’s cheap and a modern build so decent accommodation. And hey they give you a couple water bottles and tea bags in the room.

8/10

Excellent

13 Oct 2025

Gary

.

Business Self

10/10

Exceptional

10 Oct 2025

Mike

I don’t know yet.

Self

6/10

Pleasant

06 Oct 2025

Mohamed

Insurance money extras

Staff did not explain for the need for the insurance money that I needed to pay on top of the room fees.

Business

10/10

Exceptional

28 Sep 2025

Victoria

Perfect hotel for a short stay! I needed a room for an overnight stay so booked a single room. The room was small but perfect for what I needed. It was very clean and I felt safe, comfortable and had a good nights sleep.
Only a five minute walk from King’s Cross and Staff were friendly and helpful.
I would definitely stay here again.

Business Self

2/10

Poor

27 Sep 2025

Martin

When I arrived to check in the receptionist just continued there phone call (it clearly wasn’t a customer call). I’m not overly worried by this, it’s annoying, especially as I was tired but the big problem came next. Finally he gives me a room key, I go to the room, someone is already using that room. I go back, he spends ages faffing around trying to figure out what went wrong while I’m tired waiting for a room, calls his boss to find out what’s happened and to ask what room I can go in - all while I wait, instead of just giving me any available room. I find the whole thing concerning, how can they give a key to a room someone else is already in. It’s a huge danger. I then was worried the rest of the night someone random might come into my room, I had the suitcase wedged between the door and the bed. At check out the receptionist barely said anything, didn’t ask how my stay was and when I asked about luggage storage just said I can leave it in the reception, no tags or security. I’ve used the hotel a number of times before but never again. It no longer feels safe.

Self

10/10

Exceptional

24 Sep 2025

Ella

The hostel staff were friendly, helpful and professional. At first the area around the property looked a little sketchy, but just down the street are two VERY popular asian restaurants, an Italian restaurant, and around the corner, there is a very popular Vietnamese Restaurant. Smokers are a dirty lot and leave their butts on the sidewalks and it makes the area look dirty. The sidewalk in front of the hostel should be swept more often. Inside the hostel, everything was nice and clean.

Leisure Partner

8/10

Excellent

21 Sep 2025

Deborah

The room we stayed in was very clean but quite small so it works well if you don't plan to spend time in the room.

Leisure Partner

8/10

Excellent

17 Sep 2025

Wesley

Location convenient, affordable price and well connected with different transport options. Room small but as advertised and had all essentials.

Leisure Self

8/10

Excellent

16 Sep 2025

William

New

Surprisingly very good for the price. Small room but all we needed was a bed bathroom and quiet. We got that

Partner

8/10

Excellent

13 Sep 2025

Lyndon

Well presented hotel.

4/10

Poor

10 Sep 2025

Sarah

OVER PRICED FOR TINY ROOM, OLD DINGY HOTEL, OLD FURNISHINGS, DIRTY CARPET IN HALLWAYS
DIRTY CHAIR IN BEDROOM
STAFF FRIENDLY

10/10

Exceptional

10 Sep 2025

Paul

Everything was as advertised.

Leisure Self

6/10

Pleasant

09 Sep 2025

Geraldine

Clean room

Leisure

4/10

Poor

08 Sep 2025

Avelino

Smallest hotel room ever .

Leisure

8/10

Excellent

07 Sep 2025

Keith

King’s Cross express

Modern stylish room, very small and basic. Lovely refurbished shower room. Bed was comfortable. But noisy, definitely need earplugs. Would stay again as price is good for what you get.

Self

8/10

Excellent

04 Sep 2025

jeffrey

Walkable

Leisure Family

4/10

Poor

01 Sep 2025

Bernadette

On arrival. There was no one on reception. Waited about 3 minutes and someone came to greet us. We had arrived 1 hour before check in. I asked reception if the room was ready. They said it was and if I wanted to go in early, then they would charge me £10. I declined and asked if I could leave my cases somewhere safe so I could go out and have a walk round. They said I could leave it in the hallway with the other cases lined up. I declined this because they had been left unattended when I arrived. Someone could have easily walked in off the street and taken a case. We decided to wait the hour until we could get into the room. Whilst we were waiting, my husband asked if there was a toilet he could use, they said there wasn’t only the one in our room which we could not get in until 3pm.
The bedroom was the smallest double bedroom I have ever stayed in! The double bed was pushed up against the wall and the length of the room was the size of the bed! When opening the door to enter the room, it caught the corner of the bed. Once in the room, there was not enough space for 2 people to stand up and open the case. We had to store the cases under the bed. The bathroom was very small. When using the toilet, your legs were under the hand basin.
The only 2 things I would say which are positive is that the bed was comfortable and the small shower was powerful.

Leisure Partner

8/10

Excellent

29 Aug 2025

Timothy

The people at the front desk were nice and friendly. The room was clean but small. I wasn't able to sleep well for a few nights due to the noises outside the hotel. The housekeeping service needs to do a better job in providing amenities because a facial towel and a shower floor mat were not given to us after the cleaned our room for the second time during our stay.

Leisure Partner

8/10

Excellent

28 Aug 2025

Keith

Comfy small and convenient.

10/10

Exceptional

28 Aug 2025

June

The staff were very accomodating and friendly

Leisure Friends

6/10

Pleasant

26 Aug 2025

Pamela

Train noise

My room was on the lower ground floor (basement) and you could hearthe trains rumbling around.

Partner

10/10

Exceptional

22 Aug 2025

S

Very tiny- no good for big or tall people I would say. But very comfortable, clean and cozy. I’d definitely stay there again. Also very convenient location.

8/10

Excellent

19 Aug 2025

Judith

Very small room. But it was clean and comfortable. We did hear door slamming in the hallway occasionally. Would suggest a spring loaded door stopper.
Room was booked for 2 nights. Our flight from home cancelled due to faulty machinery. We were unable to make connections to UK as originally scheduled. I did pay extra for cancellation insurance. However, they will not honor it up to 2 days before checkin. We were able to contact them thru Expedia to hold room booked for 2nd night. We lost money on first nights room. Wish proof of flight cancellation would be enough to refund 1st night.
Nice staff and place to stay at King's Cross. But they need to review their cancellation policy.

Leisure Family

10/10

Exceptional

14 Aug 2025

Judy

The room is small but has everything. They also offered to put my orange juice in their fridge. Love the shower, adjustable AC, and elevator perfect for heatwave days in the UK. Everyone who works at the reception is helpful and friendly; impeccable customer service.

Business_and_leisure Self

8/10

Excellent

13 Aug 2025

Jack

From a comfortable, economical, and efficiency standpoint, this convenient Inn fills the bill! I’d stay here again. Great air conditioning for a hot, sweaty London day and walk to Kings Cross Station!

Leisure Self

8/10

Excellent

04 Aug 2025

Colin

The room was very small, but I was traveling solo and did not spend much time in the room. TV operation was not normal and was confusing.

Leisure Self

10/10

Exceptional

26 Jul 2025

lisa

Lovely clean room, comfy clean bed, bathroom , a little on the small side but ideal for a 1 night stay. Would book again.

Partner

4/10

Poor

24 Jul 2025

Nabor

The hotel was ok, we didn’t have day light, shower is extremely small and it was good for one night

Leisure Partner

10/10

Exceptional

22 Jul 2025

Julian

Kings Cross

Small room but v comfy. Clean. Lots of towels. Will stay there again.

Business

10/10

Exceptional

18 Jul 2025

Alison

Doesn’t stand out as a hotel from the outside you could and I did just walk by. Such a shame because everything inside and staff I couldn’t fault. More labelling as a hotel needed

8/10

Excellent

10 Jul 2025

Vanessa

Great stay

I was slightly apprehensive before arrival after reading some negative reviews. However we had a pleasant time at the hotel and have no complaints. Although compact the room was clean, modern and new, and the air con was appreciated . The staff were all lovely and friendly. London hotel rooms are small and I think if you know what to expect you will be less shocked. The hotel was in a great location just 5 mins walk from King’s Cross. I would recommend the hotel and would stay again

Friends_and_family Friends

8/10

Excellent

30 Jun 2025

Susan

Room was very small but we sensed that from the photo. Area of town seemed a little sketchy.

Leisure Partner

10/10

Exceptional

29 Jun 2025

Timothy

People