Name: The Goodenough Hotel London
Address: Mecklenburgh Square, 23, London, WC1N 2AD, GB

2/10

Poor

25 Jul 2026

Michael

Rooms don’t look anything like the pictures, they have no air-conditioning, overall there’s no way this should be a four star hotel

10/10

Exceptional

08 Jul 2026

FIONA

Room was clean and well maintained
Staff friendly and helpful
Well situated for site seeing restaurants etc.
Would definitely stay again.

Friends_and_family Family

2/10

Poor

26 Jun 2026

Paul

There was no air conditioning, you asked me if it worked well and to write a review. The room was like a sauna, the windows were wide open when we arrived and the curtains open to let the sun in.

Didn't sleep at all. I request a refund from the hotel! Please contact me to arrange this

Partner

6/10

Pleasant

21 Jun 2026

Abhay

Nice location and quiet.

Partner

6/10

Pleasant

12 May 2026

karla

The property was under construction. The room was very worn and very basic. Very small bathroom.

Partner

10/10

Exceptional

11 May 2026

Thomas

All great

Self

10/10

Exceptional

20 Apr 2026

Eric

très bel emplacement, , très propres, personnels accueillants et disponibles

Business

10/10

Exceptional

18 Apr 2026

Matthew

Goodenough!

Partner

10/10

Exceptional

10 Apr 2026

Abby

Super helpful staff, very clean. And we loved the area too

Partner

10/10

Exceptional

25 Mar 2026

Barbara

Quiet; attentive, friendly staff (our compliments to Olu), and the new single beds are very comfy.

Business

8/10

Excellent

18 Mar 2026

Emma

It clean and basic

Self

6/10

Pleasant

13 Mar 2026

Uruz

Too much stairs, no elevator no bell boy

Partner

6/10

Pleasant

11 Feb 2026

Chris

The room was in the old block outside and was nothing like the pics online.
I was very clean and the staff were friendly

Business

8/10

Excellent

28 Dec 2025

Nigel

Breakfast - didn't have it so unable to comment further.

Staff - pleasant.

Room - Good condition generally - some small areas may need future attention - carpet.

Laundry - didn't use service.

10/10

Exceptional

14 Dec 2025

Dafydd

Very clean, quiet hotel with friendly staff.

Friends_and_family Family

10/10

Exceptional

10 Dec 2025

Gareth

Clean and tidy room, good shower

Friends_and_family Friends

10/10

Exceptional

27 Nov 2025

Kathryn

Perfect spot to explore England. Only a 10 minutes from King's Cross, it allowed us to explore all of London as well as catch a train to Dover and Winchester. Able to check in early and quitr clean accommodations. Recommended for any future guests.

Friends_and_family Family

2/10

Poor

22 Nov 2025

Shrimoyee

No lift, rooms look like university dorms, no lounge or restaurant. And not super convenient location. Paying premium price for a single bed university dorm feels ridiculous

10/10

Exceptional

09 Nov 2025

Colleen

Location

Business

6/10

Pleasant

18 Oct 2025

ALAN

We really had hoped to leave a positive review on this hotel.

First of all we would state all staff were friendly and, as far as they could be helpful.

But there failings stem from management, design and direction.

I guess from time to time you get a “challenging “ hotel stay - and this was one.

We arrived early, which was our problem and waited 40 minutes to the official check in time. It was about 45-50 minutes later and, at reception, we were told that room had not yet be cleared to check in on the system. That is a system fault and does not meet stated terms.

The to the room, about which more later. It was not in the building but a modern pod construction outside with an open air walkway to room. One in the room there appeared no door to the bathroom. When queried at reception we were looked at as if we were not all there. Problem - a sliding door which had no backstop and someone had retracted it so that it was neither visible nor accessible. Maintenance came, very pleasant, and fixed by sticking a finger or tool into some space in the upper rail recess; seemed to suggest to my wife she could have done same. Not only is she 75 years old, but the deficiency was a room service issue and should have been reported/dealt with buy housekeeping or maintenance before being cleared - another systemic failing. Then to cap it all, when leaving to checkout after two nights my wife fell over a step in the hotel just inside a door from outside into the main building!

Partner

10/10

Exceptional

23 Sep 2025

Bruce

Beautiful area

10/10

Exceptional

02 Sep 2025

ATTILA

Great stay

Amazing customer service people. Helpful and nice. Room was clean, bathroom nice and clean. Location is good, quick walk to the British Museum. Highly Recommended.

Friends_and_family Family

10/10

Exceptional

20 Aug 2025

Kevin

Staff was great, stay was wonderful. Should be called the 'much more than goodenough hotel'!

Family_with_children

10/10

Exceptional

16 Aug 2025

Xiaochuan

The room is very clean which is important to me. The onsite laundry is also convenient, especially for my 10-day trip in London.

Leisure Family_with_children

8/10

Excellent

14 Aug 2025

michala

We stayed in the Virginia Woolf suite which provided lots of space for our family of four. Excellent bedroom and bed. Larger bathroom than in some hotels here. We knew there was no a/c and despite the heat, we utilized fans and kept drapes closed when out and it was fine. Decent coffee in the room.

Bloomsbury area south of the hotel (Lamb Conduit st) is lovely to wander and get a drink/food. We walked from Covent Garden in 20 mins.

Walking north to Kings Cross was 10 mins - easy to hail a cab when with luggage. Hung out in Granary Sq (great for kids) and visited The Lightroom.

Only quirk is breakfast set up located in basement where you check in. Space is teeny tiny but the staff don’t really let you grab and go (which would be ideal). Definitely worth the walk over to the college for breakfast - lots of space and choices. Just abit confusing initially.

Overall, convenient location for Eurostar and hard to beat size of the suite. Very quiet setting given location to Kings Cross. Recommend.

Leisure Family

8/10

Excellent

05 Aug 2025

Toni

Lovely comfortable room in a quiet location. Good selection of breakfast items. Stairs are a lot if you have mobility issues.

Leisure Family

10/10

Exceptional

01 Aug 2025

Noe

💯

8/10

Excellent

15 Jul 2025

Ernesto

No air conditioning or elevators. This is not advertised by the hotel

8/10

Excellent

13 Jul 2025

Verified traveler

Needs TLC / Investment

A nice space and location. The decorations and ammenities for the room are well done. However, it needs some maintenance and new carpet. The carpet was all stained and disgusting in our room and hallways. And there were chips and repairs in the walls that were not touched up with paint. And there is NO A/C.

Partner

2/10

Poor

04 Jul 2025

Cameron

Great neighborhood, strange hotel. More like a dorm room

4/10

Poor

04 Jul 2025

Verified traveler

Not good enough hotel

There was no air conditioning in our room, and with outside temperatures reaching around 30°C, the room itself felt just as hot—if not hotter. We were placed on the top floor, which not only intensified the heat but also meant climbing several flights of very narrow stairs with luggage and a young family, as there were no elevators. Our room faced south, which only worsened the situation by allowing direct sunlight to stream in for most of the day. To make matters worse, the refrigerator in the room overheated and was actually emitting additional heat, requiring a service call just to have it unplugged. Overall, it was a very uncomfortable and disappointing stay, and certainly not worth the price we paid.

Friends_and_family Family

10/10

Exceptional

01 Jul 2025

Frank

Pe

It is een excelent hotel, with nice and adequate staff. The Goodenough House with the nice, very large breakfast room (“Zweinstein-like”) , the garden opposite the hotel was nice tø visite.
[ only the “courtyard” view was horrific… , a view at a wall…]

Partner

6/10

Pleasant

28 Jun 2025

Charles

Room was below ground level with window facing back stairway, limiting privacy. Noisy above us late into evening. Breakfast options ( included) were below par.

Leisure Family

6/10

Pleasant

26 Jun 2025

Anna M

Historical building near kings cross

The hotel is a beautiful historical building and got a great room the issue is because is a historical building there is no air
Conditioning which for me is a problem they provided a fan and thanks god it
Was not super Hot, the personnel was amazing helping but there is no elevator

Business

6/10

Pleasant

23 Jun 2025

Caroline

Great room but no lifts - lots of steep stairs! Breakfast was served in small cramped basement. No air conditioning/ stifling

Business

2/10

Poor

20 Jun 2025

Ewan

This hotel is trying to price itself to look like it's at the quality end of the market, but it fails to deliver. A stuffy attic room with cheap, lumpy foam rubber filled pillows and no lift doesn't justify the price tag. So - no, it isn't \"good enough.\"

Business

10/10

Exceptional

18 Jun 2025

lisa

Very nice hotel in quiet neighborhood. Staff was helpful. Comfortable bed.

Friends_and_family Family

10/10

Exceptional

12 Jun 2025

Tim

It was unexpected to have to walk up 3 floors.

Leisure Partner

6/10

Pleasant

09 Jun 2025

Michelle

Room was nice and clean. Sofa bed was not very comfortable for my children however. We had a room on the top floor which was up 3 flights of stairs, obviously without lifts this was very hard to get to with luggage as the last set of stairs was very steep and tight.

Breakfast was a strange experience, firstly we had trouble finding the breakfast room located in the college over the road, secondly it felt like we were back at school and had to be quiet whilst we were eating which was difficult with 2 children and thirdly I don't think it was worth the amount we spent on breakfast to be honest.

Location was not too bad although we were expecting it to be a bit closer to Euston.

Friends_and_family Family

8/10

Excellent

08 Jun 2025

Cheryll

Stayed with 2 friend's room was lovely and big, beds were super comfy. Hotel felt grand! Having breakfast meant we had to cross the road, but lovely surroundings, breakfast was lovely. An allround fabulous overnight stay!

Leisure Friends

10/10

Exceptional

05 Jun 2025

Shirley

Nice location! Easy access to Kings Cross and St. Pancras station.

Leisure Family

10/10

Exceptional

29 May 2025

Robert

Comfortable, clean, convenient place to stay for a few days.

4/10

Poor

24 May 2025

Verified traveler

The experience was not great. The WiFi barely worked, cut out nonstop. Do not plan to work if you stay here and need internet.
No elevator. Travel light, otherwise - may end up lugging a heavy suitcase up 4 flights or stairs.
The 4th floor is quite warm and the fan sounded like a lawn mower.

Friends_and_family Family

8/10

Excellent

22 May 2025

Susan

Well priced and located

Good price and conveniently located for travel on subway and rail services. Breakfast was good. Room was clean and comfortable—hallway carpet a bit worn

Partner

4/10

Poor

19 May 2025

Denis

Rapport qualité-prix faible

Les lits sont en fin de vie, tapis avec tâches, aucune isolation dans les chambres. Beaucoup de bruit, beaucoup d'étudiants en fête. Rapport qualité prix extrêmement faible.

Partner

10/10

Exceptional

16 May 2025

Helen

Charming hotel

We had a very comfortable and pleasant 3 night stay at the hotel.The staff were efficient and friendly.
Our room was clean and spacious and had everything we needed.The kettle and tea bags and the hairdryer were appreciated.
We would definitely stay here again when we next visit London.

Partner

6/10

Pleasant

14 May 2025

Gina

The hotel room was very nice. The staff member who checked us in was incredibly rude. He quite literally yelled at us as we checked in. He was unhelpful and treated us very poorly in all of our interactions with him.

Leisure Friends

10/10

Exceptional

11 May 2025

Antonia

Quaint old

8/10

Excellent

11 May 2025

Fred

Good set up and nice venue for breakfast during the weekend

Leisure Family_with_children

8/10

Excellent

07 May 2025

Julian

Great location! Not far from shopping, dining and public transportation. Loved how quiet this area was.

Leisure Self

10/10

Exceptional

07 May 2025

Jayne

Lovely staff and great room

10/10

Exceptional

03 May 2025

Brian

Central location and safe

Excellent choice for a great location , but ask for a lower floor if you’re not too good with stairs

Friends_and_family Friends

10/10

Exceptional

27 Apr 2025

Madelaine

Room was lovely and spacious and excellent for 2 adults and child. Setting was very quiet but within easy reach of Kings Cross/St Pancras and main tube lines into central London.

Leisure Family

10/10

Exceptional

22 Apr 2025

Rachel

Lovely hotel in a leafy quiet road

Very nice clean accomodation. Staff were excellent, very friendly and helpful.
Room was well appointed and clean. Would have been better if we could have worked out how do cast to the TV, instructions were given but it didn't work. Coffee machine seemed to be a bit temperamental. But small niggles, generally a very decent hotel. Best thing for us was the location, which was quiet, down a wide leafy street opposite a children's park. Lovely, quiet and safe. Ten mins walk from Kings Cross/St Pancras and ten mins from Russell Square and British Museum.

10/10

Exceptional

21 Apr 2025

Alana

Lovely hotel, quiet neighborhood and if you don’t mind walking a bit, it's easy to get to the Thames and everything in that direction. Would stay again!

Leisure Partner

10/10

Exceptional

15 Apr 2025

Nigel

Excellent hotel

Excellent hotel, room very good, only point would be no lift, but good value for money, would use again.

Partner

10/10

Exceptional

15 Apr 2025

Kristin

Really nice and comfortable rooms. The breakfast was good and staff were approachable and helpful

Leisure Self

8/10

Excellent

13 Apr 2025

Rachel

Lovely hotel in a safe and quiet area. Room was spacious and clean. Breakfast was nice and good quality over at the college.

Leisure Family

10/10

Exceptional

08 Apr 2025

Julie

Such a beautiful area to be in! Breakfast at the university college is beautiful and very peaceful in the morning. Nice restaurants and bars at walkable distance. Definitely enjoyed my stay here at the Goodenough Hotel.

Business Self

10/10

Exceptional

02 Apr 2025

Rex

A lovely quiet place to stay in central London.

Leisure Partner

10/10

Exceptional

21 Mar 2025

Martin

Really nice stay, and the staff were extremely helpful and friendly.

8/10

Excellent

18 Mar 2025

Lisa

This was a great hotel option. Convenient and lovely. But heads up— there is no elevator. If you have big luggage, thick can be hard. Staff were amazing and helped us with our suitcases.

The staff are so welcoming and helpful. We enjoyed our stay!

Leisure Friends

10/10

Exceptional

17 Mar 2025

Kathy

Lovely staff. Options for breakfast both of which were good, location was great.

Leisure

8/10

Excellent

23 Feb 2025

Hannah

Nice hotel (get the right room!)

Nice hotel, good size room, clean and tidy. Only issue is we had a room on the ground floor close to reception so very noisy particularly on a morning.

Partner

8/10

Excellent

22 Feb 2025

Christina

We had a lovely stay, the room was clean and a good amount of space for two people. Check in, check out was smooth and staff were kind and helpful with storing our luggage. We will definitely be back again as the area was perfect.

Leisure Partner

10/10

Exceptional

21 Feb 2025

Grainne

Spotless, friendly, comfortable, an excellent shower and a great location - highly recommend

Self

10/10

Exceptional

19 Feb 2025

Marianne

Very nice hotel on quiet square

Very nice hotel within walking distance from kings Cross station and in a quiet square

Self

10/10

Exceptional

04 Feb 2025

Marie

Great stay clean and we had a large suite. Close to a lot of places.

8/10

Excellent

02 Feb 2025

ann

Very clean hotel however no lift so you need to be fit to climb the stairs.

Leisure Family

10/10

Exceptional

29 Jan 2025

paul

AMAZING AMAZING AMAZING -- Best place i have stayed in London -- i years

10/10

Exceptional

28 Jan 2025

Eileen

I had to laugh at the name, but it turns out it is the last name of the person who started the hotel and the college. It was a short walk to the British museum, which i recommend. Lots of character and very comfortable.

Partner

10/10

Exceptional

24 Jan 2025

Fred

Quiet and relaxed

Stay in their townhouses next to University. Quiet neighborhood. Near British Museum and train stations.

Partner

10/10

Exceptional

23 Jan 2025

Lucy

As a solo traveller I enjoyed a fabulous stay in one of the hotel’s single rooms. Comfortable, stylish and well equipped, I’d thoroughly recommend this accommodation.

Business Self

10/10

Exceptional

12 Jan 2025

Dave

Great place in a quiet area of London

Just a 10 minute walk from Kings Cross. Property is down a very quiet street which is rare for London. Lovely, big bed and great shower.
Only a short walk to Russell Square/Southampton Row, where there are ple ty of pubs & restaurants. We thoroughly enjoyed our mini break

Partner

6/10

Pleasant

07 Jan 2025

jon

Mediocre service, few room amenities. No real welcome or staff help with luggage Stay was ok, unlikely to return

Leisure Partner

6/10

Pleasant

23 Dec 2024

Michael

Hotel staff friendly, great water pressure in shower, quiet location - the hotel is across a few old townhouses so rooms are a little hard to find with multiple stairways etc!

Leisure Self

6/10

Pleasant

22 Dec 2024

Wenlong

Convenient location.

Leisure Family

10/10

Exceptional

19 Dec 2024

Kenneth

Great location quiet clean comfy room and bed. Good shower

Self

10/10

Exceptional

13 Dec 2024

Verified traveler

Historic cozy hotel

The room is very small but extremely cozy and well appointed. It felt perfect on a rainy weekend in London. My room was on the third floor and the hotel has no elevators. However, the staff was more than happy to carry my bag us and then retrieve it at the end of my stay. The Hotel is in a lovely neighborhood and the hotel has an interesting history that is elegantly displayed around the hotel.

Business

4/10

Poor

13 Dec 2024

wenlong

Hotel manager is horrible.

The hotel manger is horrible . Rude and not respectful . Room is so dark , the restroom is so small. No elevator. The stairs are dangerous.

Friends_and_family Family

10/10

Exceptional

06 Dec 2024

Rebecca

Wonderful night

Fabulous, comfortable and caring. Great stay!

Business

10/10

Exceptional

02 Dec 2024

Verified traveler

High value, reasonable price, Georgian style

Perfect, cozy place to stay while traveling alone. Be ready to do the stairs, but if you need a hand with your bags the staff will volunteer to carry them. Lovely location, historical interior, super clean. Loved it.

Self

10/10

Exceptional

29 Nov 2024

David

Easy walk from Kings Cross St. Pancras

Needed a hotel conveniently placed for stations and this was perfect.

Partner

10/10

Exceptional

29 Nov 2024

Kayleigh

Gorgeous suite and friendly staff

Business Partner

10/10

Exceptional

22 Nov 2024

Rachel

Greatlicat

2/10

Poor

20 Nov 2024

Verified traveler

Hotel Goodenough was not good enough.

I travel significantly for busines and pleasure and this trip had both.

Two core issues. One there is no elevator in this “hotel”. I do not have a more permanent disability but suffer from arthritis and a bad knee both of which can flare.

The room I had booked was only available 3 floors up and there was no elevator. The front desk person was not into any thoughtful solutions. The main solution was to offer me a “family room” for somewhere in the 50-75 pounds extra. This room was also not on the main floor but only 1 floor away.

The front desk person was less than helpful or accommodating and I was told this is a hotel in Europe.

At 10 pm at night I left to get another hotel.

Am still waiting for resolution on a refund with hotels.com.

In the meanwhile, I would caution against staying here unless you have a confidence in your room and location. I would also encourage this property to come into 2024 and add an elevator or make it part of the written description of your property.

10/10

Exceptional

29 Oct 2024

Jason

Great location and cracking value.

Lovely room with everything you needed.

The only thing which was not 5 stars was the physical location of the breakfast hall and the quality of the food and service on offer. However this is really a minor issue for the price paid. The fact that the breakfast is served in the college 1 minute's walk away is stated on the website.

Leisure Self

8/10

Excellent

22 Oct 2024

Derek

Like: good decor, facilities, staff
Not like: access stairs to 3rd floor room

8/10

Excellent

19 Oct 2024

Jim

A nice, comfortable hotel, closer to the feel of a large guest house. My room was spotless and even though it was one of the small budget single rooms, it was nicely decorated and came with everything you would expect in a four star hotel. There is no bar or restaurant - although breakfast is served nearby. It’s a beautiful location - quiet, yet close to a huge number of bars and restaurants and cultural spots. My one complaint, and the reason I didn’t award five stars, is that my room was warm, even with the window open and heading off, in October. There was no AC and no fan and I imagine on a warm summer night that it could be oppressive.

Business

10/10

Exceptional

12 Oct 2024

Jane

More than good enough.

Overnight stop more than good enough.

Partner

8/10

Excellent

30 Sep 2024

Sandrine

Rien d'exceptionnel pour un 4 étoiles que je trouve un peu cher (comparé à d'autres).

Leisure Self

6/10

Pleasant

25 Sep 2024

Edward

Review

The third floor was quite a climb with to elavator available

Self

8/10

Excellent

24 Sep 2024

Aaron

Ok Enough, better if you're on a lower floor.

No elevators, narrow stairs, old carpets in he halls. Just a heads up if you stay in floors 3 or 4.

Room was nice and it's next to a park on a quiet street. Very near the train station for ease.

8/10

Excellent

20 Sep 2024

Denise

Very convenient to Kings Cross Station. Wonderful staff in a pretty cool location.

Leisure Family

10/10

Exceptional

09 Sep 2024

Anthony

The staff is amazing, and in particular Benjamin has been very helpful.

Business_and_leisure Self

8/10

Excellent

07 Sep 2024

Harald

Great location,good service

Business Partner

10/10

Exceptional

05 Sep 2024

Stephanie A

It was just one night but it was wonderful! At check-in when I discovered there was no lift, the very kind gentleman at registration gifted me an upgrade to a ground floor room. Then he helped me with my two rolling bags to my room! Yes, I will gladly stay again. Beautiful and comfortable room. Very nice dinner in the restaurant at the college.

Self

10/10

Exceptional

02 Sep 2024

Miriam

A tremendously enjoyable stay in a truly beautiful space. After booking many months ahead of our stay, it was such an unexpected surprise to roll in near midnight exhausted from our flight and open the door to the Dorothy Sayers Suite - a generous upgrade from our initial booking. Gorgeously appointed room, with every luxury in place, beautifully decorated, and enormous view onto the quiet street and leafy park from our cavernous lounge and dining area. Centrally and conveniently located in the heart of Bloomsbury, quiet upmarket neighbourhood. Very professional staff. Bed so comfortable you didn’t want to get up in the morning! After this experience, I don’t think we’ll be booking anywhere else but here when we return next year. Thank you.

Leisure Partner

4/10

Poor

26 Aug 2024

Verified traveler

More like a 2 start hotel

This is defintiely not a 4 star hotel, more like a 2 star hotel. The room was tiny and looked nothing like the online photos. Staff were good and room was clean but the facility is tired, cramp and rundown.

8/10

Excellent

11 Aug 2024

Angela

The staff were very accommodating and attentive. The room was spacious. I only wished it had air conditioning. I also was not a fan of the car service they use. Our driver was not in any hurry!!

Leisure Family