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Unlock Metropolis

Dubai · United Arab Emirates

Ag Tower Marasi Drive Business BayView location

8.6/10Excellent14 Reviews
Cleanliness9.2/109.2
Service8.8/108.8
Comfort10.0/1010.0
Condition9.2/109.2
Amenities6.0/106.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Unlock Metropolis

Located in the heart of Dubai, Unlock Metropolis is a perfect accommodation for both short and long-term stays. Unlock Metropolis features spacious apartments with a fully equipped kitchen, free Wi-Fi, and free private parking.

Featuring a kitchen with a microwave and a fridge, each unit also comes with a safety deposit box, a satellite flat-screen TV, ironing equipment, a desk, and a seating area with a sofa.

There is a private bathroom with a shower in all units, along with a hairdryer and free toiletries. The apartments offer a terrace. A car rental service is available at Unlock Metropolis. The Dubai Fountain is 1.

8 km from the accommodation, while Burj Khalifa is 2 km from the property. The nearest airport is Dubai International Airport, 12 km from Unlock Metropolis.

Read more about this hotelShow less

A stay at Unlock Metropolis places you in the heart of Dubai, within a 10-minute drive of Dubai Mall and Burj Khalifa. This hotel is 4.8 mi (7.7 km) from Dubai World Trade Centre and 7.4 mi (12 km) from BurJuman Mall.

Make yourself at home in one of the 73 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. 55-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected.

Conveniences include safes and separate sitting areas, and housekeeping is provided on request. Featured amenities include a business center, express check-in, and express check-out. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Smoking areas
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Cash Cleaning deposit: AED 2500 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 8:00 AM to 8:00 PM.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. \nGuests will receive an email within 24 hours before arrival with check-in instructions and an access code. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number BUS-AGT-HFZTU, BUS-AGT-95SPP, BUS-AGT-HS9NA, BUS-AGT-XFSGH, BUS-AGT-LCJDB
  • Minimal age
    18
  • Optional fees
    • Fee for to-go breakfast: approximately AED 50 for adults and AED 50 for children
    • Airport shuttle fee: AED 250 per vehicle (maximum occupancy 4)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Housekeeping is available for an additional fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Arabic

    English

    Chinese (Mandarin)

    Italian

    French

    Urdu

Nearby attractions

Dubai Water Canal 0.7 km / 0.4 mi
Safa Park 2.3 km / 1.4 mi
Dubai Water Canal Waterfall 2.6 km / 1.6 mi
Souk al Bahar 3.6 km / 2.2 mi
Dubai Opera 4.3 km / 2.7 mi
Coca-Cola Arena 4.5 km / 2.8 mi
Emaar Square 4.7 km / 2.9 mi
Dubai Fountain 4.7 km / 2.9 mi
City Walk 4.8 km / 3 mi
Jumeirah Beach 4.8 km / 3 mi
KidZania 4.1 km / 2.6 mi
Dubai Mall 4.1 km / 2.6 mi
Burj Khalifa 4.4 km / 2.7 mi
Dubai Aquarium & Underwater Zoo 5.6 km / 3.5 mi
Boulevard at Emirates Towers 6.7 km / 4.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 539
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Wi-fi
  • Car hireExtra charge
  • Airport ShuttleExtra charge
  • Laundry serviceExtra charge
  • Bicycle hire serviceExtra charge
  • Babysitting serviceExtra charge
  • 24-hour security
Show 12 more facilities & services
  • Bellboy serviceExtra charge
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
  • GardenExtra charge
  • Towels and bed linen
  • Smoking area
  • SaunaExtra charge
  • Hot tubExtra charge
  • Hairdressing salonExtra charge
  • Non-smoking establishmentExtra charge
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO PREMIUM QUEEN BEDSTUDIO • PREMIUM QUEEN BEDSTU.PI-QN

    Photos are not available for this room type.

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    STUDIO PREMIUM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.PI-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

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    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING BED ONE BEDROOMAPARTMENT • KING BED ONE BEDROOMAPT.B1-KG

    Photos are not available for this room type.

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    APARTMENT KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT CITY VIEWAPARTMENT • CITY VIEWAPT.CV

    Photos are not available for this room type.

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    APARTMENT CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE KING BEDSTUDIO • DELUXE KING BEDSTU.DX-KG

    Photos are not available for this room type.

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    STUDIO DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Unlock Metropolis

8.6
Excellent
14 Reviews
Cleanliness
9.2 /10
Service
8.8 /10
Comfort
10.0 /10
Condition
9.2 /10
Amenities
6.0 /10
5 reviews shown
10/10
Exceptional
28 Jun 2023
Stone
good
Leisure Self
10/10
Exceptional
11 Jun 2023
Mary
One of the best places to stay in dubai
Business Partner
10/10
Exceptional
29 Mar 2023
Sonya

Great location & accommodation. Cleaning a concern

My overall stay was excellent. the location was perfect for me within walking distance to Business Bay. The staff at Unlock Metropolis were all very helpful and welcoming, especially Marceline at reception and Samuel the security officer. I can' t thank them all enough.
The only thing that I would like to point out which was a little concern is the cleaning, A hotel would clean the room each day but not a Unlock Metropolis. I didn't need my room cleaning everyday but stayed for 2 weeks and the room was not cleaned at all. If I had stayed a month then that would be a concern to me and I probably wouldn't book to stay here again. You can pay for cleaning but that would not happen at a hotel.
Business
10/10
Exceptional
11 Feb 2023
Elamin

Holiday

Nice quite stay
Partner
10/10
Exceptional
20 Jan 2023
Musa

Nice Brilliant Hotel Terrible Operation Manager

The hotel itself was brilliant and really nice hotel…. However, the operation manager by the name Hussein is absolutely terrible, unhelpful, rude and disrespectful. The rooms was fully equipped, clean and tidy.

We enjoyed our stay at hotel in general but never wanted to deal with Hussein again.
Friends_and_family Family

Location & surroundings

Unlock Metropolis
Ag Tower Marasi Drive Business Bay, Dubai, United Arab Emirates

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