Name: Embassy Suites by Hilton Dubai Business Bay
Address: Marasi Drive,Business Bay, Dubai, PO.393466, AE

10/10

Exceptional

12 Jul 2026

Eman

Clean room very nice staff very delicious breakfast
The price is very good
Everything is perfect
I recommend everyone to come to this hotel
Thanks for everything

Business Family_with_children

10/10

Exceptional

29 Jun 2026

Riaz

Excellent Hotel, and amazing staff who really go out of their way to make guests comfortable.

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

HAYTHAM

I never see like this hotel customer service
They are very nice and professional and helpful specially the restaurant customers service is very nice and they try to make you happy it’s very nice hotel and the price is worth it the breakfast is very nice and delicious and the guys there is very nice and helpful
I will back again after 2 weeks
And i recommend this hotel for everyone
Thanks again for your service
Appreciate

Partner

8/10

Excellent

19 Jan 2026

Demetria Patrice

I didn’t have breakfast, but the room service was great. From the moment I arrived from the airport, the staff was remarkably pleasant and welcoming. I didn’t use the bar or the 24/7 coffee shop, but everything looked very nice. Excellent location with beautiful scenery!

Leisure Family

10/10

Exceptional

17 Jan 2026

Akbar

Very clean, good service

10/10

Exceptional

06 Jan 2026

Natalia

Great facility

10/10

Exceptional

27 Dec 2025

Minardo

Excellent!!!!!

Leisure Family

8/10

Excellent

08 Dec 2025

Sandra

Clean room, comfortable bed and friendly staff. The rooms are a little compact but the bathroom is a really nice size.

The only disappointment was the spa area, it is extremely small and the steam/sauna wasn’t switched on when we arrived at 21:15 after a full day exploring Dubai.

Friends_and_family Family

10/10

Exceptional

05 Dec 2025

Linda

All staff were very very helpful. The room was spotless. Breakfast was amazing….so much choice!

8/10

Excellent

26 Nov 2025

Abigail

Clean room, staff was great, I stay at embassy suite often and enjoy the breakfast. The breakfast here was not so great.

Leisure Family

10/10

Exceptional

29 Oct 2025

Madeleine

Cleanliness, staff very courteous.

Friends_and_family Friends

10/10

Exceptional

21 Sep 2025

Aminata

The best hotel I’ve ever stayed at! The room was spacious, beautifully designed, with incredible views, and I completely fell in love with the bathroom 🖤. For my birthday they decorated the room so beautifully and even surprised me with a delicious cake, it made me feel truly special.

The service was impeccable. A special mention to Shakil, who kept our room spotless and made sure we were pampered, and to Daniela at reception for her kindness and warm welcome. Honestly, every member of staff we met was genuinely friendly and attentive, which made the whole experience unforgettable.

I usually don’t stay in the same hotel twice when I travel because I like to try new places, but this is one I will definitely return to without hesitation. It felt like a dream from start to finish ✨🌴

Leisure Partner

10/10

Exceptional

21 Sep 2025

Adedoyin

The whole hotel was amazing! So kind they treated me for my birthday. Thank you Beauty at the front desk for a lovely check out experience

Leisure Self

10/10

Exceptional

18 Sep 2025

Huma

Highly recommend!

Outstanding experience! All of the staff were so friendly and helpful, and the hotel has such a classy, welcoming vibe. We loved the welcome drinks and snacks, and the breakfast was excellent. Highly recommend and will definitely book again for future trips!

Friends_and_family Family

6/10

Pleasant

16 Sep 2025

Mahya

I don’t like pool area and view

10/10

Exceptional

01 Sep 2025

Abbas

Friendly staff and clean rooms.

10/10

Exceptional

30 Aug 2025

Fahad

Dubai Trip

Amazing stay! From the moment we arrived, the staff were very friendly and welcoming. Check-in was smooth with complimentary welcome drinks. The two rooms we booked were spotless, spacious, and had an incredible Burj Khalifa view. The staff even checked in with us via WhatsApp to ensure everything was perfect — a true culture of care! Highly recommended.

Friends_and_family Family

10/10

Exceptional

28 Aug 2025

Indie

I stayed here for three nights with grown-up children. The staff, the room, the food, and the drinks were perfect.
They provided impeccable valet, check-in staff, and concierge services. They also provided an ad hoc sofa bed for my teenage son. We had a welcome snack in our room, and the minibar was affordable.
The location was perfect for viewing the Burj Khalifa and was within walking distance of many shops and restaurants.
We had two complementary drinks per person each evening, along with excellent hot and cold snacks. The bar girl Heaven was amazing. I must also mention the restaurant manager, Hanny, who was welcoming and approachable, Ryiad, and the egg station guy at breakfast.
I would not hesitate to return here because our stay was just fantastic. Great hotel and wonderful people, don't let your standards drop.

Leisure Family

8/10

Excellent

28 Aug 2025

Nasiruddin

clean and modern systems of electricity,
food .

Leisure Family

10/10

Exceptional

08 Aug 2025

SIVARAMAKRISHNA

The staff has gone above and beyond helping us storing and retrieving our large bags after check out.

Leisure Family

10/10

Exceptional

30 Jul 2025

fikru

Where is my one key cash credit ??

10/10

Exceptional

27 Jul 2025

Kris Abegail

Good

Leisure

10/10

Exceptional

27 Jul 2025

Lucie

Very good staff very friendly

Business Self

8/10

Excellent

27 Jul 2025

Mohammed

This property is OK but maintenance is poor

Leisure Family

10/10

Exceptional

24 Jul 2025

besufikad

Everything was perfect.

Leisure Family_with_children

10/10

Exceptional

22 Jun 2025

Hirut

The staffs are very nice, friendly and goes above and beyond to assist their guests.

Leisure Family_with_children

10/10

Exceptional

17 Jun 2025

Lisa

The welcoming staff greeted me at 1am in the early morning with a beautiful smile and that was the attitude for my entire stay. The staff in the breakfast restaurant amazing Honey Heaven and Cynthia great staff your stay at this property will be EXCELLENT

Leisure Self

10/10

Exceptional

07 Jun 2025

Kristel

I like the view of Burj Khalifa. Not many places to walk around lots of busy roads.

Leisure Family

10/10

Exceptional

14 May 2025

julien

Super friendly and practical

10/10

Exceptional

26 Apr 2025

Hedieh

Very good staff

10/10

Exceptional

02 Apr 2025

sharon

Great place to stay

10/10

Exceptional

01 Apr 2025

Samsam

The property was clean and the breakfast was delicious and the staff were friendly. The only negative experience was the location of the property. The view wasn’t pleasing.

Leisure Family

10/10

Exceptional

20 Mar 2025

Jagendar

No comments. Everything was excellent. shakil. The house keeper did a very good job.

Partner

10/10

Exceptional

24 Feb 2025

Ramana

Its not a Suite but a very small room. Limited space for baggage and clothing. Worst Embassy suites I have ever stayed in. It should be branded as Garden Inn not EMbassy Suites

Business Self

10/10

Exceptional

19 Feb 2025

Maribeth

Great hotel

This is a very nice hotel definately 4* +
The only suggestion I have is that they should provide more shuttles There are no shopping or dining options or anything for that matter within walking distance I spent about $50 a day to get around

Self

8/10

Excellent

30 Jan 2025

Mohammad

Indian slim girl don’t know what she doing at check in , very very slow , I talk to someone about late check out , he say ok can check out at 1 pm , but same Indian girl take me 2 or 3 times and tell me to checkout at 12 , looks like she don’t communicate with their colleagues

Leisure Family

10/10

Exceptional

25 Jan 2025

Alberto

short stay and everything was spot on

Business Partner

10/10

Exceptional

20 Jan 2025

Dechanta

Enjoyed.

Leisure Partner

10/10

Exceptional

03 Jan 2025

Olabode

It’s an excellent hotel, too good I must say. The staff were excellent; Faheem, Baba, Anita and Vivek. We were well cared for throughout our stay.

Thank you to everyone, hope to see them soon.

Leisure Family

10/10

Exceptional

02 Jan 2025

Farida

The service I received at this hotel was simply top notch. They are so warm, kind, responsive and supportive. They made our stay so smooth and memorable.

Family

10/10

Exceptional

06 Dec 2024

Verified traveler

10/10 brand new and khalifa views

I can’t recommend this hotel enough! The area is pretty decent, lots of businesses, cafés and restaurants in Business Bay. Because it’s brand-new everything is so clean, fresh, the pool is nice and the towels are super soft and fluffy. The service is amazing.

I picked the room with a view facing the Burj Khalifa and it was absolutely incredible, particularly at night with the lights of the city… I quite enjoy that the curtains electronically from your bed

Only downfalls are the breakfast could have more options, and getting a taxi was a little bit difficult because they are yet to figure out how to find the hotel.

Otherwise, I will definitely be back

Business

10/10

Exceptional

21 Oct 2024

Fatoumata

Safe and nice

2/10

Poor

05 Mar 2026

Jeroen

I am a Hilton Diamond Member and have stayed in many hotels worldwide, but my experience at Hilton Business Bay Suites Dubai during the current regional crisis was extremely disappointing.

Due to airspace closures, many travelers — including myself — were stranded and unable to leave the UAE. The hotel was fully aware of this situation and also knew that very few new guests would be arriving.

Despite these circumstances, the hotel showed no flexibility or goodwill. When I asked for a late checkout due to the disrupted flights, they demanded me to pay an extreme amount of money just to stay until the evening.

This is unacceptable considering my average nightly rate was less for a full 24-hour stay. Charging almost the same amount for about 10 extra hours and presenting it as a “discount” is simply hypocritical.

Rather than showing support to stranded guests, the hotel hid behind technical arguments about policies and jurisdictions. A hotel always has the choice to show goodwill in exceptional circumstances — this one clearly chose not to.

For a Hilton property, and especially when dealing with a Diamond member, this behaviour is deeply disappointing. Hospitality is measured by how guests are treated in difficult situations, and this hotel failed that test.

Partner

10/10

Exceptional

02 Jan 2026

Sandra

Personal, Zimmer, Sauberkeit, Frühstück sehr, sehr gut. Suite im 29. von 30. Stockwerk mit Balkon und 1a Aussicht: links Burj Al Arab, direkt in Front Skyline mit Burj Khalifa. Perfekt!

Leisure Family

10/10

Exceptional

03 Dec 2025

Leonardo

Tudo foi ótimo.
O café da manhã poderia ser mais variado, mas sem outras queixas.

10/10

Exceptional

15 Nov 2025

Pui Pui Vivien

Service is excellence.

Friends_and_family Friends

10/10

Exceptional

16 Sep 2025

Lupe

Mi experiencia en este hotel fue excelente en todos los sentidos. Desde la llegada, el personal de todas las áreas se mostró siempre amable, atento y dispuesto a ayudar en cada detalle.

El buffet fue variado, fresco y delicioso, con opciones para todos los gustos y de excelente calidad. Las instalaciones están impecables, bien cuidadas y transmiten comodidad en todo momento.

Definitivamente es un lugar al que volvería sin dudar, lo recomiendo al 100%.

10/10

Exceptional

20 Aug 2025

Rizwana

Séjour fantastique. Hôtel formidable avec le personnel extrêmement sympathique, accueillant, respectueux, souriant, serviable, chaleureux et accessible à tout. Emplacement au top. Merci infiniment !

Friends_and_family Family

10/10

Exceptional

25 Jul 2025

Selda

Alle Mitarbeiter waren sehr freundlich. Die Zimmer waren geräumig und sauber.
Leider ist die Lage nicht so toll, weil überall Baustellen zu sehen sind. Baulärm waren während unseres Aufenthaltes nicht.

Leisure Family

10/10

Exceptional

11 Mar 2025

Antti

Luxusta tarjolla

Upea moderni luxus hotelli jossa palvelu oli erinomaista ja aamupala 6/5. Iso allas alue, kuntosali ja suomalainen sauna kruunasi kokonaisuuden🇫🇮

Partner