Damac Maison Cour Jardin

United Arab Emirates , Dubai
DUBAI, Al Abraj Street, Business Bay
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75 reviews shown

6/10

Pleasant

17 Jun 2026

Hassan

Staff very difficult if you came mestek

Self

6/10

Pleasant

21 Dec 2025

Juan Jose

The room needs some love. Some paintings on the wall. A desk for computer
The room is nice though. The staff is cooperative. The location is nice

Self

8/10

Excellent

13 Nov 2025

Rachelle

Staff are the Best. Hotel is OK. Location is good too

Leisure Partner

6/10

Pleasant

30 Oct 2025

Jamar

Bedroom need softer bed. Gym need cleaning supplies to wipe equipment after use. Bedroom need accessible electrical outlet

Leisure Self

10/10

Exceptional

13 Oct 2025

LONG

EVERYTING IS GOOD

6/10

Pleasant

20 Jun 2025

Safia

What i

10/10

Exceptional

11 May 2025

John

Loved the breakfast, and the pool area.

Leisure Self

10/10

Exceptional

25 Apr 2025

rabih

Great service

10/10

Exceptional

23 Apr 2025

Anita

We were upgraded to a one bedroom apartment, it’s was very spacious and comfortable. All the staff was attentive . Don’t bother with the buffet breakfast though limited selection and the same menu most of the days

10/10

Exceptional

06 Apr 2025

Frank

Perfect location and the staff was above helpful and nice

8/10

Excellent

03 Mar 2025

Amir

The reception was very friendly and kind as they upgraded my room for a better view after I told them thay my room with a \"city view\" had no view at all.

The hotel itself needs some small fixes, for example the curtains don't all close/open, the safe deposit didn't work until I called room service etc...

The hotel cleaning service is great! I forgot the do not disturb sign in the morning and went out, to my surprise when I came back in the evening they called me and asked If I still wanted room service for that day, to which I responded yes and they sent someone immediately at 8pm! Really great service.

Thank you for all the staff

2/10

Poor

06 Jan 2025

Candeen

Was initially excited about staying at this property for 6 nights but due to a medical emergency, we had to check out the same day that we checked in.
The property refused to refund the unused nights or consider any refund at all even on compassionate grounds. I will not be considering this property ever in the future and will discourage anyone from considering booking this property due to the poor customer service and lack of empathy especially this time of the year.

Leisure Family

10/10

Exceptional

29 Dec 2024

Nemat

It’s a great and comfortable stay. The staff were very friendly and helpful specifically Kristin at the front desk, always smile and very friendly

Business

8/10

Excellent

24 Dec 2024

Mucha

Walking distance to the metro,

Business Self

10/10

Exceptional

18 Nov 2024

Jian

Nice stuff and room clean

Business

8/10

Excellent

25 Oct 2024

Peter

Service is very good. Condition so-so

Service was great, got an upgrade (only first night, could not extend and had to move to another room, but still nice gesture). I personally enjoy the 1 BR unit more than the 2 BR, as a single person I don’t need 3 beds ;-)
The staff is very polite and helpful, even provided laundry detergent free of charge.
The internet only had an initial hick-up. Hit water in the bathroom could have been hotter, it’s 35 C outside.
The real bummer are like
- no intention power sockets
- no free sockets by the bed
- only one free socket in the LR
- crack in one corner
- sparse decoration

Self

8/10

Excellent

18 Oct 2024

Paul

On arrival reception welcomed me with a smile and offered me a free water view and room size upgrade which was lovely. However on entering the room I could smell cigarette smoke and condition of the room was a bit poor to me. I advised reception that night and was told they next shift would look into it for me in the morning. This was not done the next day but reception manager asked me to look at an alternative room I could stay in which did not have a good view. I did not worry about it as would be out most of the time anyway. New room did not smell of smoke and condition was much better. Breakfast at the hotel is fairly basic but free so cannot complain too much. Eggs however you like them, toast etc and fruit, tea coffee. Staff are amazing at the hotel but rooms are fairly standard for a 5 star as was expecting higher spec but for the price in the location it’s not bad. When leaving hallways were being painted which was good to see. The staff really impressed me and made the stay a pleasant one.

Business Self

6/10

Pleasant

11 Oct 2024

Phil

Ok stay

Great location, nice views, rooms are looking a little tired. Photos must be 8-10 years old. Staff were very friendly and helpful but the hotel itself is not 5*. More like 3* for Dubai standards

Business

10/10

Exceptional

05 Aug 2024

Shimara

Everything in terms of their facilities were exceptional however i would say thst the breakfast is really poor. I'm well travelled and this is the onlt reason we had breakfast on solely our first morning: But thank you to all of the staff for a wonderful stay.
Mr & Mrs Ahmed

Leisure Family_with_children

10/10

Exceptional

03 May 2024

Ehab

Staff are extremely polite and helpful. Always with a smile.

Business Self

10/10

Exceptional

08 Feb 2024

Harmanpreet

I had an incredible experience staying Damac Cour Jardin.
Perks of staying here
- deluxe room includes kitchen and dishes(there is walkin grocery store as well)
- 10 minutes walk to metro station. Good location for tourists.
- very nearby to Burj khalifa and Mall.
- you can enjoy the view even from this hotel location.
- very neat and clean hotel rooms
- Manager namely, Hossam was so nice to me throughtout the staycation.
All the staff were very friendly and nice.

Leisure Self

4/10

Poor

18 Nov 2023

JOSE

Bathroom tub not in good condition, breakfast not good at all, leaking water the morning of the 17 in an office which had all floor wet in front of elevators, noise room, could hear baby crying next to my room.

Leisure Partner

10/10

Exceptional

02 Nov 2023

Muhammad

Excellent

Excellent apartment hotel with very good services. I stayed three nights with family’s and really enjoyed my stay.

Friends_and_family Family

10/10

Exceptional

26 Oct 2023

Nashwan

Clean, good stuff

Leisure Family

10/10

Exceptional

13 Jun 2023

Adeeb

Great communication

10/10

Exceptional

12 Mar 2023

Mucha

Very spacious rooms. On a busy road but relatively quiet

Business Self

10/10

Exceptional

02 Jan 2023

Ahsanul

Very homely environment. Excellent customer service. Staff are very professional and friendly.

Leisure Family_with_children

4/10

Poor

19 Dec 2022

Iffrah

the management is very poor specially the morning ones.. they have zero interest in maintaining the facility. poor maintenance.

8/10

Excellent

01 Dec 2022

basil

the staff were really good, friendly and helpful

Leisure Family

10/10

Exceptional

07 Jul 2022

Marcos

Clean, great staff and good location.

Business_and_leisure Family

10/10

Exceptional

31 May 2022

Nisar

Peaceful Stay

Lovely. Very hospitable staff!

Business

8/10

Excellent

17 Mar 2022

Ming

Wonderful hotel to stay and enjoy the live in Duba

It is a nice hotel located near Burj Khalifa and Dubai Mall. Very convenient and enjoyable place to stay for a visit to Dubai.

Partner

10/10

Exceptional

08 Jan 2022

laith

Excellent services highly recommended.

Leisure Family_with_children

6/10

Pleasant

22 Oct 2021

TAMER ALPASLAN

Furniture old, room service onşy until 10pm, no european plug, last day room was not cleaned

Business Self

8/10

Excellent

31 Jul 2021

Verified traveler

Not bad

Friends_and_family Friends

6/10

Pleasant

09 May 2021

Verified traveler

Apartment 405 was not cleaned everyday. We were obliged to report to the reception for our apartment to be cleaned. That was not normal. We also noticed water drops falling from the ceiling in the main shower.

Leisure Family

2/10

Poor

02 Apr 2021

Verified traveler

NEVER GOING BACK!

ZERO COVID precautions. They are letting tourists in without masks, no temp checks, no health declaration or anything.
Severely understaffed. When we got there at 3pm to check in we were told room wasn’t ready it’d take 45min. Didn’t get the room until 7pm. They offered a complimentary extra bed and baby crib. We never got the baby crib. After checking in, the burner on the stove didn’t work. The balcony door wouldn’t lock. They would not do housekeeping unless we called and asked and even then it took them at least 3 hrs after the call to come and just take the trash out. We were given 2 bath towels, there were 4 of us so I asked so have extra towels, wouldn’t provide and would be told that babies don’t need towels? Horrible horrible customer service. At the time of check out the lady said to go back to the room and leave the key there?!? Didn’t make sense, I was hauling my babies and I was not going to keep wasting my time. 2hrs after check out they called me to double check if I had indeed checked out. Never never going back there, definitely do not recommend. It was the worst experience ever. Very uncomfortable.

Friends_and_family Family

10/10

Exceptional

17 Mar 2021

Verified traveler

The team was very friendly and welcoming specially Saoud and Manou, Great work

Business Partner

10/10

Exceptional

07 Mar 2021

Jerome

Damac Hotel worth to try

perfect price and location, good services, nothing wrong to say at all.

Business

10/10

Exceptional

05 Mar 2021

Verified traveler

Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful . .

Business Friends

10/10

Exceptional

05 Mar 2021

Verified traveler

Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful .

Business Friends

8/10

Excellent

10 Jul 2020

Verified traveler

Okay but noisy

I like the hotel. But it was very noisy and had Saudis in the next room playing music all night long. The noise outside can be heard as if the door is open.

Self

2/10

Poor

29 Dec 2019

Mahdi

Be Careful

Hotel 5 stars
This is a joke it deserves 3 stars
Very bad furniture, towels not suitable for human use, dilapidated bathroom with bad cleaning tools and the worst room service at all. You should beg them every day to get shampoo or soap because they do not renew it with daily cleaning

Friends_and_family Family

2/10

Poor

18 Nov 2019

Verified traveler

We have had 3 disrupted days at this hotel as the Gas Detection alarm was set off during the night, with this being gar we were very worried.

Leisure Family

8/10

Excellent

29 Sep 2019

Victoria

Good base for exploring

Good for families. Great location, close to the mall and only 20 mins to other attractions.
The only downside is there was no pool service serving drinks or snacks. The site also advertises a free shuttle to the mall and this was not offered.

Friends_and_family Family

10/10

Exceptional

06 Jul 2019

Abdullah J.

The room service staff (Mohan and Pramilla) were excellent.

8/10

Excellent

04 Jun 2019

Zahir Shabbir

Good hotel with wonderful staff

Good hotel but needs some improvement in café menu and housekeeping

10/10

Exceptional

16 May 2019

Verified traveler

Excellent staff and service with a warm and personal touch.

Friends_and_family Partner

10/10

Exceptional

06 May 2019

Eilynn

The hotel and room is nice, clean and spacious. Just the breakfast do not have much choices.

Business_and_leisure Friends

10/10

Exceptional

22 Feb 2019

Ironweed

Modern hotel. Good location. Excellent. Staff efficient and friendly, even if the printer was non compliant on checkout.

Business Self

2/10

Poor

19 Feb 2019

saman

Absolutely very upset of the stay and once mentioned to the management most unexpected and very unreasonable treatment of some very impolite manager

8/10

Excellent

15 Feb 2019

Verified traveler

everything went smooth the staff and property are great.

Business_and_leisure Friends

8/10

Excellent

28 Aug 2018

Amit

Decent Option

This is a good place for a comfortable apartment stay in Dubai. It's close to the main tourist sites and has a decent kitchen/bedroom area. Cleaning was daily and sufficient water was provided.

The kids area is nice (free for one hour in the morning, but too expensive otherwise and nearly always empty). One major disappointment was that the swimming pool was shut for the entirety of our stay (almost a month) and we had choose the place for the pool. We were not informed of this previously.

The staff are excellent and so is the valet and porter.

Would highly recommend.

Friends

8/10

Excellent

28 Aug 2018

Amit

Good Hotel

Family

8/10

Excellent

28 Aug 2018

Amit

Good Hotel

Family

8/10

Excellent

06 Aug 2018

Maciej

Great hotel but a bit isolated

This is a great hotel and I enjoyed my stay. The pool and gym are great and my evening meals in the restaurant were of a high standard but be aware - the restaurant off the lobby does not serve alcohol (this is not a criticism just an acknowledgement of the law). I would stay at this hotel again. The only issue is that access to public transport, in the heat, is not straightforward. The hotel provides a shuttle to the Dubai Mall but the first departure is not till 11 am.

Family

4/10

Poor

24 Jun 2018

Ann

.disappointing - wont be back Needs attention to detail and better response to technical problems:
1. TV didn't work
2. Dirty bath robe found in a wardrobe
3. Should supply basic dishwashing and cooking equipment ( dishwasher tablet, paper towels and oven gloves)

Definitely not the luxurious experience promised

6/10

Pleasant

11 May 2018

Verified traveler

The staff were very helpful and friendly and the facilities were very nice. The only problem was there was little buffer to street noise. We actually thought the windows were open when we entered the room because the street sounds were so loud. They also pipe music to the entrance and lobby area which could be heard clearly in the room. It’s a nice hotel but the thin windows made it hard to sleep.

8/10

Excellent

16 Jan 2018

yasir

Nice hotel

The problem is the teservation under my name initially, but later i did not travel with my family due to some reason, only my family traveled. and i had contacted EXPEDIA to change the reservation’s name but unfortunately my family had to wait more than an hour just to recive a confirmation from EXPEDIA which Expedia shall did it immediately after my call to allow my family for check in. Although, hotel receptionist was very tough and not corporated even they could accept my call verbally and my family having same family name.

8/10

Excellent

16 Jan 2018

buhamad

Nice one close to everything

The problem is the teservation under my name initially, but later i did not travel with my family due to some reason, only my family traveled. and i had contacted EXPEDIA to change the reservation’s name but unfortunately my family when arrived later 4 hours they had to wait more than an hour just to recive a confirmation from EXPEDIA which Expedia shall did it immediately after my call to allow my family for check in. Although, hotel receptionist was very tough and not corporated even they could accept my call verbally and my family having same family name.

8/10

Excellent

16 Jan 2018

yasir

Nice hotel close to everything

8/10

Excellent

16 Jan 2018

Buhamad

Nice hotel and closer to everything you may need

8/10

Excellent

29 Mar 2017

Verified traveler

Spacious and central

Very helpful and friendly staffs, spacious and comfortable room, great downtown location

10/10

Exceptional

15 Dec 2016

Elie

Very good location

The hotel is located in an area that is under development which will become a prime location very soon. The building is new and well maintained. The staff are very friendly and helpful.
On the first day one the bath towels was dirty when I unfolded it after I showered. Otherwise everything was clean and housekeeping were doing an excellent job every day.

6/10

Pleasant

21 Nov 2016

Mohamed

Bad service

I asked the houskeeping to clean the room at 9 am and they cleaned it at 3 pm after 3 complain calls.
The air conditioning was not working in one of the rooms and they didn't fix it after my complain.

Family

8/10

Excellent

06 Oct 2016

Verified traveler

It was a fast business trip and I felt I'm,are the right choice with this hotel. Didn't have any problems and staff are very pleasant and helpful.

8/10

Excellent

17 Apr 2016

Ashmeed

Good apartment hotel

Good location, nice room, full amenities. Not really affected by all the surrounding construction activities. Even better if you have your own car and not have to depend on taxis. A bit of a walk to get to the metro.

8/10

Excellent

28 Mar 2016

Lisa

short stay, overall experience was good.

10/10

Exceptional

20 Feb 2016

Aileen

nice great location

hotel clean staff very helpful nice location loved sitting down at pool heated pool

8/10

Excellent

18 Feb 2016

Verified traveler

great in general but the price is a bit expensive

It was good in General but the price is a bit expensive !

6/10

Pleasant

11 Jan 2016

Ben

24hr construction next door

There's a building being built next door, and they continue all through the night

10/10

Exceptional

30 Dec 2015

Daniel

Polite Dubai

The staff were all absolutely wonderful, very helpful, and always there with a friendly smile. Location was good, but will be better in 1 year when the neighboring construction is completed.
Taxi drivers are still somewhat unfamiliar with the area so getting back to the hotel can sometimes be a challenge.

Partner

8/10

Excellent

12 Dec 2015

Daryl

Enjoyed the stay. Great location, nice and close to the dubai mall.

Family

6/10

Pleasant

07 Dec 2015

Verified traveler

Nice room, average hotel

Huge, modern room, albeit with a relatively small bathroom. Service was pretty average and the hotel pool area became entirely blocked by the sun by 2.30pm. Hotel also in the wrong area with no amenities nearby. Wouldn't rush back..

8/10

Excellent

26 Nov 2015

Verified traveler

Lovely apartments close to everything

Apartment was great, slightly varying from the photos provided (we expected our kitchen to be off the main family and dining area which would have been preferred rather than in a room on its own) Both bedrooms had their own bathrooms which was great for a family of 4 and it had an amazing amount of space. Close to the Mall and Burj Khalifa. On checkout, we were able to store our luggage and given access to the bathrooms at the spa at 10pm after a long day to have a shower etc before our 2am flight to London which was very helpful. Staff were very obliging and very attentive. Taxis always got confused as to which Damac it was as there are so many but this is not the hotels fault, moreso that the Taxis have no idea where anything is which was frustrating with a language barrier. Used the shuttle bus once to get home from the mall and it would be much better if they had a good clear indication as to where the shuttle bus would pick up from as there are so many in the area. all in all it was a great stay