Name: Extended Stay America - Elizabeth - Newark Airport
Address: 45 International Blvd., Elizabeth, 07201, US

2/10

Poor

19 Jul 2026

Evan

Wow! Not at all as portrayed by Expedia! Worst was no airport shuttle even though it was a selling point(and reason to book). Apparently shuttle doesn't run on the weekend even thoughy Expedia email prepping for my stay gave instructions and times the shuttle ran. Apparently it doesn't run on weekends, causing us to incur 50 bucks transportation. was dirty and dated. Bathroom counters were stained and dirty along with the carpets, kitchen, and nightstand. Breakfast was an hot water, cocoa and a muffin in plastic or a cereal bar. For 300+ a night when said and done, definitely not worth it. Baited and switched on this place. This Extended Stay has extended itself too far and appears to have given up.

Family_with_children

10/10

Exceptional

19 Jul 2026

Jackson

Good lo malo muy limitado el desayuno

2/10

Poor

15 Jul 2026

miriam

I have never stayed in a hotel with roaches. Also tub was clean some shave and all the shave hair was in the tub. We had to book another hotel

Family_with_children

2/10

Poor

15 Jul 2026

Andreas

No no no.
Let's start with the obvious.
No there is not breakfast at the hotel. It is coffee and muffins, nothing else.
The website says it has free airport shuttle that runs daily. There is even a sign on the wall at the front desk saying daily. NO airport shuttle on weekends.

I want to give kiddos to the girls at the front desk, they are friendly. The manager, he lied to me when I called after have been waiting for over an hour at the airport on a Friday afternoon for the shuttle. I had informed the hotel about my arrival a couple of days before to make sure there was a shuttle. He said the driver was on his way. I asked the driver who said he never got informed by the front desk to pick me up.

The room needed a new carpet as it smelled urine. Booked a room for three people. The room had one chair (this is an apartment type of room), two towels. They are clearly not looking at their reservation.
I cannot recommend this hotel to anyone with today's standard and management.

Friends_and_family Family

2/10

Poor

14 Jul 2026

Albert

Terrible

4/10

Poor

12 Jul 2026

MARIA ALDAVE

The hotel was dirty overall. The rooms were non smoking yet the room smelled horrendous. I could even taste the smoke smell.
I had to ask for shampoo in the front office because the shower had none. We only had a small bar soap to wash our hands.
Breakfast was not provided even though they claim to have coffee and muffins.
I will not be coming back.

Partner

10/10

Exceptional

11 Jul 2026

Addison

Clean. One night stay. Perfect.

Self

4/10

Poor

09 Jul 2026

Moulton

The facility isn't maintained, smells horrible, carpets need changing, needs renovated

Family_with_children

2/10

Poor

06 Jul 2026

Alfarid

It was mentioned that breakfast included but in the breakfast only tea, coffee and muffins. My kids were not happy.

Floor hallway was not clean.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Soe

Excellent place to stay for our family

Family_with_children

6/10

Pleasant

29 Jun 2026

Alexia

Served its purpose and we slept well

10/10

Exceptional

29 Jun 2026

Elizabeth

Great . Was clean. Bed comfortable with clean sheets

Partner

10/10

Exceptional

29 Jun 2026

Jose

Clean room, property clean and staff was friendly

Business

6/10

Pleasant

26 Jun 2026

Alexus

This is just a pit stop or flight in the morning location

Family

10/10

Exceptional

23 Jun 2026

James

Great

2/10

Poor

21 Jun 2026

Latisha

I called the hotel two weeks prior to arrival to confirm if a deposit was required for the stay and I was told no. Upon arrival, that was not the case. I was very upset and the manager took mo responsibility and sounded like a robot repeating the policy, which was NOT the issue. I ended up shortening my stay and still stayed. This hotel is disgusting. The rooms stink, they have carpet with used gum on them, how gross. I saw roaches in my room. The appliances are definitely not cleaned, as the white refrigerator was disgusting. Kitchen items left in the hallway for days. I disinfected the room prior to putting any of my items down. I will never stay here again.

Friends_and_family Family

6/10

Pleasant

18 Jun 2026

faith

The room was clean but I didn’t like the smell that was coming out.

Self

6/10

Pleasant

17 Jun 2026

Winston

No shuttle on the weekend. I had to tell the shuttle driver for the hotel across the street that I was staying there.

4/10

Poor

14 Jun 2026

Ashmeed

The room smelled of cigarettes smoke and the fridge made loud noises all night I could not sleep

Partner

4/10

Poor

13 Jun 2026

Dolores

Fire department need come to building , was definitely upset

10/10

Exceptional

12 Jun 2026

Christopher

Great staff

10/10

Exceptional

12 Jun 2026

Christopher

Clean room great stuff

Pet

4/10

Poor

11 Jun 2026

Stefanie

Was completely unimpressed by the Hotel. It was not clean, the breakfast is a joke, and everything costs extra. In addition, the hotel is too cheap to offer made service everday and will only clean your room every other week. The shuddle to and from the airport only runs on weekdays so if you come in over the weekend, you need to figure out how to get to hotel on your own. However the staff was very nice.

Self

10/10

Exceptional

11 Jun 2026

Jennifer

Great spot to have for when you need a place for a night!

Partner

4/10

Poor

08 Jun 2026

Victor

Nothing

Partner

6/10

Pleasant

07 Jun 2026

Pablo

The rooms had a strange smell

Friends

2/10

Poor

07 Jun 2026

Michelle

No shuttle service as advertised, had to call 4 times to get someone on the phone, hotel hallway was dirty

Partner

4/10

Poor

07 Jun 2026

Erika

the room was falling apart, holes in wall shelves falling, there was no staff at the front early in the morning

Family_with_children

10/10

Exceptional

06 Jun 2026

Atawulai

Great place for every traveler

Friends_and_family Family

8/10

Excellent

05 Jun 2026

Jose

Recomendado lugar higiénico, cómodo para estancias cortas

Partner

8/10

Excellent

02 Jun 2026

Dara

The room smell like smoke and it’s a non smoking room

Self

10/10

Exceptional

02 Jun 2026

Carlos

Good

6/10

Pleasant

01 Jun 2026

Ca-Ra'

It was a room to sleep in, but it wasn't anything worth writing home about.

Friends

10/10

Exceptional

01 Jun 2026

Krithik saieswar

Clean room

Family

8/10

Excellent

31 May 2026

Rachel

The room was nice, with a small kitchenette. The only issue was that there is no airport shuttle on the weekends.

Partner

6/10

Pleasant

30 May 2026

Andray

Room is clean but could use some maintenance. Area seem safe.

Business

4/10

Poor

30 May 2026

Shaneese

Run dosn and outdated. \"Breakfast\" was coffee and a small muffin. Motel vibes all around.

Self

4/10

Poor

28 May 2026

O.K.

After calling ahead to confirm a late check in, their computer system was doing an audit when I arrived. Meaning I had to sit in a lobby chair for an hour and wait (til 3 a.m.) just to check into the room. Could’ve been avoided entirely.

Self

6/10

Pleasant

27 May 2026

SANJAYAN

The breakfast was only muffins protein bar and coffee. Not really worth if u choose for breakfast

Family_with_children

10/10

Exceptional

25 May 2026

Gilberto

Convenient

Business

4/10

Poor

25 May 2026

Jose

Necesitan más limpieza y organización, la habitación tenía un olor extraño y solamente tenía dos horas de estar ahí y me empezó una picazón en el cuerpo y me tuve que ir a la 1:00 am de la mañana. Voy a hacer un reclamo para solicitar el reembolso.

Partner

2/10

Poor

25 May 2026

Ana Ruth

It's place for families

Family_with_children

8/10

Excellent

20 May 2026

Brian

We only stayed one night after flight delay at Newark. Good last minute reservation and accomdation.

Self

2/10

Poor

17 May 2026

Surekha

Trash in elevator, room floor had stains, no water bottle or coffee in room. Mattress was like spring box - would squeak when moving - will never stay at extended stay

Partner

4/10

Poor

15 May 2026

Edwin

The stay was disappointing overall. The “breakfast included” consisted of only coffee and a muffin, which was far below expectations. The room was also not fully clean when I arrived, and the hotel itself is in need of updates and renovation. The property has potential, but cleanliness, maintenance, and breakfast quality definitely need improvement.

Friends

10/10

Exceptional

13 May 2026

CASSANDRA

Great

4/10

Poor

09 May 2026

Nicole

There was lots of trash outside of the main entrance with an over-flowing garbage. It remained that way when we checked out the following day. Also, the bathtub looked dirty although I imagine it was actually cleaned. They need to seriously update the rooms on the property.

Family_with_children

6/10

Pleasant

05 May 2026

Saikat

Okay hotel. Good for a night halt. Ihop and rubh tuesday in 2 mins walk. Beasides that didn’t like the location.

Self

4/10

Poor

04 May 2026

Samyak

Not a well kept property. Unhygienic.

Friends_and_family Family

2/10

Poor

04 May 2026

Dmitri

Stay away! Booked a room for 1 night. Only considered this place because they advertised having a free shuttle. Guess what? Upon my arrival they told me that there was NO SHUTTLE. It turned out that the place also does not have hot water, is dirty, smells like an ashtray, and has tenants yelling at each other all night long discussing their domestic disputes and failed drug deals. Horrible place to stay!

4/10

Poor

30 Apr 2026

JAZMIN

Breakfast can be better and cleanliness could be improved

6/10

Pleasant

26 Apr 2026

Leland

No room service

8/10

Excellent

21 Apr 2026

James

They only give you coffee that’s it. Don’t expect breakfast.

4/10

Poor

20 Apr 2026

Tiphakone

The check in staff was great. We had 3 rooms total - one room was dirty upon check in so the staff had to go check to make sure the other rooms were cleaned prior to giving us room keys. One room had dirty sheets. During the night time, we did see a roach in the bathrooms in All of our rooms.

Family_with_children

8/10

Excellent

19 Apr 2026

Osias

It’s a good place i recommend

Self

10/10

Exceptional

18 Apr 2026

Ashlie

New York was fun

Family_with_children

6/10

Pleasant

13 Apr 2026

LaQuanda

There was food on the elevator floor. No one knew how to connect my firestick to the tv. There was only one person on staff. There was nothing in the room to cook with. I shouldn't have to call the front desk for cups, plates, etc. I called to see if i could do an earlier check in but was told no because they were short staff on house keeping.

Partner

2/10

Poor

13 Apr 2026

Harold

This Hotel is not clean smile very bad staff is bad attitude wow this place should be off the market

4/10

Poor

12 Apr 2026

Adina

Room smelt like some had spent the last decade smoking there.
Other than that, room was very comfortable for its price.

Self

10/10

Exceptional

07 Apr 2026

Azael De Jesus Escobar

Todo bien

4/10

Poor

06 Apr 2026

Christopher

The lady at the desk was really nice the room was clean and everything but the heater that it work adequately at all if I put it on 80 it would either be blowing out extremely cold there or there was a hundred degrees there was no consistency

Partner

2/10

Poor

05 Apr 2026

Janice

The good part was it was pet friendly. They had minimal coffee, but it was there. The rooms were musky smelled like smoke. I’ll probably never stay at an extended stay ever again.

Pet

2/10

Poor

04 Apr 2026

ROGER

After having been told by the hotel they were overbooked (despite having our reservation confirmed), my family and I (3 adults) were sent to a room with a single bed that, according to the personnel who checked us in, “could have had (or not) had a sofa bed.” When we went into the room (#214) it was in an absolutely disgusting state. There was indeed a sofa bed, but after pulling it out, it was so dirty that we wanted to puke. In general, horrible experience. The staff, including the manager, failed to understand our situation and offered no solution whatsoever.

Friends_and_family Family

2/10

Poor

03 Apr 2026

Shanaea

Room smelled. Rug dirty. Bathroom dirty and hair around. Kitchen area had crumbs on counter. Hot water was low. It look like a homeless shelter. I will neverrrr stay there again

Self

2/10

Poor

01 Apr 2026

Rafael

The personnel demonstrated exceptional performance despite the suboptimal conditions of the facility. The promised breakfast service was not provided, and the premises were found to be unkempt and antiquated.

Family_with_children

8/10

Excellent

31 Mar 2026

Raymond

Check in was good. The room was good except no kitchen ware. The free breakfast was just a few items. A muffins & coffee.

2/10

Poor

27 Mar 2026

Sarah

This was an awful stay. They had the wrong information for the shuttle, which ended up costing us $50 in a taxi fare. Then, when I got to the hotel, there was no one to check us in for at least 10 minutes. When she did show up, there was no apology for the wait or the wrong information given for the shuttle. The hotel is run down. It says that breakfast is provided, but it is just muffins in plastic that you can take with you. Truly the worst hotel experience I’ve ever had.

10/10

Exceptional

24 Mar 2026

Elena Jimenez

The Laundry Service was convenient

4/10

Poor

23 Mar 2026

Marlon

There was no airport shuttle to pick me up i had to pay $40 for Uber.

Self

10/10

Exceptional

23 Mar 2026

Anthony

The stay was nice and clean, I’d recommend staying here

Self

4/10

Poor

17 Mar 2026

Kevin

I was told that there would be an airport shuttle, but there was no driver. I was offered a taxi service, but it was not going to be covered by the hotel. The whole reason I booked the room was because of the airport shuttle. Would not recommend this place, poor service.

10/10

Exceptional

16 Mar 2026

Luz

Everything was perfect

Friends_and_family Family

2/10

Poor

14 Mar 2026

Janzen

No practical breakfast, as I hurried to catch 6am flight.
No shuttle provided.
Call to pickup is extremely difficult, nobody pick up phone and it automatically switch to central sale office who does not care.

Self

6/10

Pleasant

09 Mar 2026

luis

No coments

Friends_and_family Family

10/10

Exceptional

09 Mar 2026

Tamara

Love it amazing staff

2/10

Poor

08 Mar 2026

Ramon

Homeless live in the hotel

Partner

8/10

Excellent

04 Mar 2026

Jose

Great staff great location

Friends_and_family Friends

6/10

Pleasant

03 Mar 2026

Ali

# The good
1. I was surprised that the room had a kitchen setup with a good size fridge, range, and microwave.
2. I was happy that I could at least crack the window open to get some fresh air.

# The not-so good.
1. I mentioned to the front-desk folks that I would do a late check-in at 1am. I was told to call back about 11pm to give the staff a heads-up.
2. I call from 11pm to 11:45pm an no one picked up.
3. At 11:50 someone picked up and mentioned that at 12pm the systems would be down for auditing and I would have to wait until 2:30am to check in.
4. I then ask whether there was someway of checking in without me physically present. I was given the process but then I had 10 minutes to do this while driving. I did pull over and sorted this all out by 12:30am or so.

In anycase, everything else was good once I checked in. But you guys really have to do some serious work on customer service and with your front-desk folks!

10/10

Exceptional

28 Feb 2026

Jean Pierre Basagoitia

It is ok

4/10

Poor

27 Feb 2026

Nancy

We needed a airport shuttle at 815AM which we informed the desk upon check in the night before. However in the morning, we were informed the drive would not be in until 9 AM. Since the shuttle was complentary there was nothing they would do expect suggest a cab.

Family

2/10

Poor

23 Feb 2026

Ali

The staff is terrible. There is no concept of customer service. Do not rely on shuttle service as they won’t provide it in bad weather, rainy weather and on weekends. There is no breakfast as they claim. They will give a cup of coffee with a muffin in the name of breakfast. Worst experience ever.

Friends_and_family Friends

2/10

Poor

19 Feb 2026

morten

This property is neglected and rundown, with severe cleanliness problems. The standard is very low, and does not live up to what is described. The rooms are battered, with shabby furnishing The complimentary breakfast is a joke.
Consensus in my family is the this hotel is disgusting, and we will demand a partial refund.

Friends_and_family Family

6/10

Pleasant

15 Feb 2026

Ed

The staff were courteous. The mattress was great and firm. However, the facility exterior is dirty and the entrance as well. Even though on the website and the message I received from the property it says that a shuttle is available between 7:45 am to 10pm, the shuttle was not available. There were other properties much better and I choose this one because it offers shuttle service

Leisure Family

8/10

Excellent

15 Feb 2026

JANICE

Clean room, near to restaurants, only issue was the message about where to get the shuttle, gave the wrong info. Thankfully I saw an airport worker who told me the right airtrain stop. Then when I phoned, the shuttle doesn't go on weekends so I was told to get a different hotel's shuttle and cross the road.

Leisure Self

2/10

Poor

13 Feb 2026

Steve

The issue was everything. It was a day after a storm and there was no place to park. The parking lot was not plowed, and my car was stuck in snow multiple times. Actually had to shovel myself out. In spite of them being no place to park to actually stay at the hotel I cannot cancel my reservation. So I had to park in an adjoining parking lot and hope that my car was still there in the morning. Once I checked in, I was given a room key and when I opened the room, it was someone else’s room! The bed was slept in, and there was food and open containers all around the room. When I went back downstairs, they decided to try to check rooms before putting me in them. They opened the room and then close the door quickly and said nope not that one before putting me in another one which thankfully had no one else In it. If there was one bright spot, the girl at the desk in the evening was at least nice. But do not book this hotel unless you have no other options.

Business

10/10

Exceptional

13 Feb 2026

Reyes

Excellent

2/10

Poor

07 Feb 2026

Melissa

the staff were short and cold. The property needed a good cleaning ages ago. The room was barely ready for someone to stay in it. It looked like it was rushed to be put together. There was no hot water. I waited for over an hour while checking for hot water. It was straight cold. I went to the desk and she said she would maintenance. The guy came in and put his in water and said its cold because everyone is taking a shower. Apparently every single person decided to take a shower at the same time. I checked out. I paid for extended parking while I was gone and the hotel had a shuttle to the airport. The next day I went it got a parking pass. when I went back in I asked about the shuttle and was told there isn't a shuttle because it was getting serviced. Horrible experience

Self

2/10

Poor

02 Feb 2026

Sherly

Poor upkeep. As an extended stay, it's unfair to charge parking to the population you serve. It's the rich taking from the poor as always.

Business

10/10

Exceptional

02 Feb 2026

Michael

.

10/10

Exceptional

01 Feb 2026

Michelle

Yes my room was excellent loved the location 🤗

2/10

Poor

01 Feb 2026

Frances

The room smelled of food because people were cooking down the hall. The Shower had no hot water. A friend of mine had a room a few doors down from where I was staying and she had no heat in her room. To top it all off they never had their parking lot plowed until twelve hours into a huge snow storm which caused both my friend and I to dig ourselves out of their parking lot in order to get to work safely and on time. The manager of the hotel was nowhere to be found and left his staff to deal with all of these issues alone because I was not the only person at the front desk complaining about other issues that they we’re also having.

8/10

Excellent

31 Jan 2026

Victoria

Good customer service with the young man who assisted me with my check-in

Business Self

6/10

Pleasant

27 Jan 2026

Thomas

Get what you pay for.

Business

2/10

Poor

27 Jan 2026

SHARON

1. Lukewarm water in shower
2. Had to take dirty linen to front desk to get clean linen.
3.Had to take out trash
4 Spent 1hr plus digging my car out with no help from maintenance 71years old husband 72 years old.
5. False advertisement about breakfast only coffee and tea and package muffins.
6 Refrigerator out dated and very loud day and night.
Very disappointed with Expedia for listing this place.

Leisure Family

10/10

Exceptional

26 Jan 2026

Cir

Very friendly and accommodating staff. Room has full size refrigerator, stove and microwave.

Partner

2/10

Poor

26 Jan 2026

Sharon

The hotel was the worst ever.
I1 I had to take out my own trash.
2. I had to take the linen downstairs and pick up clean ones at the front desk.
3. The shower water was lukewarm.
My husband and I spent over 1 hr. shoving our car out. ( I stopped because I got sharp pains in my head.
The only maintenance man borrowed out shovel to dig out company van, said he was not helping us.
The refrigerator is old dated and noisy.
Also expedia is misrepresenting this hotel by saying breakfast is included not sure. There was coffee tea and muffins, no napkins.
I plan to contact corporate for a full refund for the shoveling and the fact I had to become one of their unauthorized workers. Don't recommend this place to anyone. Its an upgraded homeless shelter.

Leisure

2/10

Poor

26 Jan 2026

ZINEB

the rooms are in bad shape, it saus breakfast included, they just put coffee and some old satiled muffins by the entrance, the reception at check in was not welcoming at all.

Leisure Family

4/10

Poor

24 Jan 2026

Patrick

I have never been told by a hotel to call the hotel next door to get airport shuttle till this stay. This was after i specifically asked the hotel what do i need to do to catch their shuttle the day before my visit

Leisure Self

2/10

Poor

20 Jan 2026

Francoise R.

The shuttle that we wanted to the airport didn't run during the hours that we needed.

Leisure Partner

10/10

Exceptional

20 Jan 2026

Keltoum

Yes