Name: DoubleTree by Hilton Hotel Newark Airport
Address: 128 Frontage Road, Newark, 07114, US

DoubleTree by Hilton Hotel Newark Airport

New York Area - NY · United States

100 reviews shown

10/10

Exceptional

02 Aug 2026

Awobotu

Nice breakfast and the microwave provision at the bar downstairs was a good one than not having it at all. Helpful staff, always ready to provide solutions to challenges

10/10

Exceptional

02 Aug 2026

John Lester

ALL GREAT

10/10

Exceptional

02 Aug 2026

Julianna

Great

10/10

Exceptional

01 Aug 2026

Sukhdeep

Staff is so friendly and breakfast is so good

10/10

Exceptional

31 Jul 2026

Gregory

Well, must stay convenient. Quick close to everything. Definitely stay again.

6/10

Pleasant

31 Jul 2026

Melissa

Very expensive food

8/10

Excellent

31 Jul 2026

Jemila

They could work on making it easier to check in

2/10

Poor

31 Jul 2026

Farinaz

Horrible

4/10

Poor

30 Jul 2026

Ramanpreet

Shower too small not that clean ,check-in staff not helpful

10/10

Exceptional

30 Jul 2026

christina

I enjoyed my stay I went for the summer jam concert. Staff was very helpful

8/10

Excellent

29 Jul 2026

Rohith

Bed should be better

8/10

Excellent

29 Jul 2026

Peter

Staff was excellent and helpful.
The movable showerhead was leaking to the point that it could not be used.

10/10

Exceptional

29 Jul 2026

Tamara

8/10

Excellent

29 Jul 2026

Jennifer

Beautiful pool and gym, helpful and professional staff, but room had stains on the rug

8/10

Excellent

29 Jul 2026

Monica Renee

Our coffee maker had mold in it, our curtains looked like it had some sort of chocolate on it... Other wise everything was fine.

6/10

Pleasant

28 Jul 2026

John

Very out dated. Need to clean the rooms better.

10/10

Exceptional

28 Jul 2026

Rashawn

It was a nice hotel but my room had blood in the carpet.

10/10

Exceptional

28 Jul 2026

Janaya

8/10

Excellent

28 Jul 2026

Andres

No issues with stay. A good airport hotel.

8/10

Excellent

28 Jul 2026

Melissa

The hotel is nice upon arrival. The rooms are very dated and old and can use some refreshing. What was a surprise to me was the beds, they were 'full' not 'queen' which may have been in the description when I reserved them, but I have not stayed at a hotel with full before. It made it difficult to share the bed. The kids liked using the pool but the floor in that room needed to be cleaned, hair everywhere. There is a kiosk for breakfast items if you didn't want to pay for $35 buffet. I appreciated the bar served food until 11pm since our flight arrived very late and we were hungry. Parking is $27 and people park long term for flights, It was hard to find a parking space and a tight squeeze into the parking space. Didn't realize that it was next to Northern State Prison, could see entrance from my hotel room which was unsettling.

10/10

Exceptional

27 Jul 2026

Jason

First time stay. Room is clean and staff are realyy freinfly and willing to help.

6/10

Pleasant

26 Jul 2026

Dana

One night stay to catch any early flight.

6/10

Pleasant

26 Jul 2026

Sheriel

The staff could be a little more pleasant, however they weren't horrible. The rooms could use some work. But the lobby is gorgeous and their cookie provided upon arrival is delicious.

6/10

Pleasant

26 Jul 2026

Kato

Had to switch our rooms TWICE. First, we got a room I did not book, and it smelled like cigarettes. Second time, we walked into someone else's room. It was ridiculous. Staff is helpful but most have a careless attitude or make unnecessary comments. The pool and restaurant were both nice. Breakfast was great. Definitely wouldn't book here again in the future.

8/10

Excellent

26 Jul 2026

Alicia

I like the easy access to and from airport. I wish they had better food and a few updates to the rooms.

6/10

Pleasant

25 Jul 2026

Caitlin

Bathrooms smelled like mold

6/10

Pleasant

24 Jul 2026

Keith

Didn’t like under the bathroom sink and shower needed paint job

10/10

Exceptional

24 Jul 2026

Ivelisse

Great place to stay!

2/10

Poor

24 Jul 2026

Steve

They advertise free airport shuttle but did not pick us up for two hours of waiting and then there was no room on the shuttle bus for us. We finally just took an Uber. They than lied and tried to blame it on the airlines. What does airlines have to do with the shuttle driver being lazy. I saw the second shuttle bus parked at the hotel. Very incompetent hotel management.

4/10

Poor

23 Jul 2026

Myles

Three day stay with my daughter and grand daughter. 1st night, great! 2nd night Awful!! There were a large number of guests (more than 20) making terrible clamor and noise waaaayyy after 11-PM (!!) on a week night in the pool area! The noise reverberated into all of the adjacent rooms on EVERY floor facing the pool for hours! The pool signage says pool hours are till 8-PM, the website says 10-PM. Very upsetting that we were NOT told by management a head of time that the pool would be open to these scheduled guests and that it wouldn't be until 1130-PM till all was quite again! We would have chosen a different hotel to sleep in :-/

2/10

Poor

23 Jul 2026

Amanraj

I accidentally made the booking for that same night and asked the hotel to cancel on their end (less than an hour of booking time) but they said that have strict refund policy.

8/10

Excellent

23 Jul 2026

philip

Wow, hotel staff, really good, engaged and professional. The staff in the restaurant, truly seemed annoyed to be there. SO SLOW! They would just look at each other, wonder off and returned when they damn well pleased. Food was okay, nothing special. But all of the wait-staff just couldn't be bothered. Go next store to the Holiday Inn (short walk) to eat, great bar, better food and MUCH better staff.

8/10

Excellent

23 Jul 2026

Taqua

It was cool for the price and location

8/10

Excellent

22 Jul 2026

Jane

Was surprised by the peeling paint in the bathtub.

10/10

Exceptional

21 Jul 2026

Josiani

Not clean and not maintain

Family_with_children

6/10

Pleasant

21 Jul 2026

Nandita

Front desk lacks in hospitality. The milk in the room was old and spoilt

Self

10/10

Exceptional

20 Jul 2026

Tandy

Wondrous architecture. Great service in all areas of the venue. Kiddos loved the pool. Room was spacious and clean.

Family_with_children

10/10

Exceptional

20 Jul 2026

LaNay

Nice place to stay

Friends

6/10

Pleasant

20 Jul 2026

Betsy

The hotel overall was okay but there were certain things about the room we didn’t like. Upon entering the room there was a musty smell. The bathroom curtain stunk really bad, we asked for it to be changed and once it was it still had a bad smell, just not as bad as previous one. So they must not wash the curtains often enough. The housekeeping didn’t come in the 2nd day for some reason and so we had to ask for toilet paper since they didn’t come in to restock . The A/C could not be adjusted, I would have preferred to make it a bit colder. Staff was friendly. Pool was nice. Wish TV had Netflix option. If I could redo I might pick a better hotel but price was good compared to others so we went with it.

Family_with_children

8/10

Excellent

19 Jul 2026

Gonzalo

Good Hotel For Four Stars

Self

10/10

Exceptional

19 Jul 2026

Sherida

Booked this hotel on accident but it was the best experience. I enjoyed being outside of the city. It was not too much of the hassle

Friends

2/10

Poor

18 Jul 2026

Muqeeta

This was one of the worst experiences I’ve ever had at a Hilton property. The front desk person who checked me in was so rude, disrespectful, and dismissive that it actually brought me to tears. I also witnessed him being rude to other guests as well. When I spoke with the manager she tried to do what she could but it was too late, the experience had already been tainted. Then when I checked into my room, the bathroom was dirty and was in severe need of updating. Honestly, it wasn’t fit for guests. I asked to be moved to another room which had an odd smell and I didn’t want to stay there either but didn’t have the energy to just keep switching rooms. I had just completed a 14 hour drive and all I wanted to do was relax. I was so disappointed with the service I received that I called Hilton Honors and when they reached out to the front desk staff, the HH rep said that he had never encountered such rude employees in his time working for Hilton. As a former employee of a Hilton property and Hilton Honors member, I am deeply disappointed by my experience. I will never stay at another Doubletree and seriously considering if I will continue to patronize Hilton Hotels if they continue to hire staff that do not embody hospitality to be the face of their property.

Friends_and_family Family

6/10

Pleasant

17 Jul 2026

Litasha

I only stayed one night. I wouldn’t stay there again though.. this hotel is fast paced. They leave out a lot of items that you need to get off to work and when you call the front desk housekeeping takes time getting there.. they should do better with the showers as when you take a shower the entire bathroom floor gets wet. There’s nothing keeping the water in the shower.. the towels weren’t clean. They had hair dried into the towels, which turned me completely off.. so yeah, I will never stay there again.

Self

10/10

Exceptional

16 Jul 2026

Paul Alumkal

Awesome

Family_with_children

10/10

Exceptional

16 Jul 2026

Samir

Great experience, the attendant was very helpful and nice one thing, should add free breakfast but is just a suggestion hehhehehe, great hotel, great staff

Family_with_children

10/10

Exceptional

16 Jul 2026

Rushell

The customer service was definitely A plus plus. Staff was very friendly and informative. They gave clear information and explained everything included in my reservations.

Family_with_children

10/10

Exceptional

16 Jul 2026

Diane

Ron was beautiful. We loved the balcony. The pool was refreshing. We had a great time.

Family_with_children

10/10

Exceptional

16 Jul 2026

Stéphanie

Superbe hôtel, parfait pour y passer un séjour touristique dans la ville de New York tout était très propre salle de bain chambre rien à dire je recommande fortement cet hôtel en plus ils ont une super belle piscine les enfants ont eu bien du plaisir

Family_with_children

10/10

Exceptional

16 Jul 2026

Graham

Perfect for our needs

Partner

10/10

Exceptional

16 Jul 2026

Shari

Clean and well maintained. Pool was freezing, but that’s ok.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Ariadna

Muy cerca del aeropuerto pero lejos de otros sitios, cómodas habitaciones. El gimnasio muy completo.

Friends

10/10

Exceptional

14 Jul 2026

Tony

Room was clean, very comfortable accommodations…enjoyed my stay and will return when I’m back in the city.

2/10

Poor

14 Jul 2026

Darneisha

Charged for things, and was checked out

4/10

Poor

14 Jul 2026

Mariline

The staff was super rude when i arrived i asked for a water the girl said i already gave you one she was not she mistakenly me for another client.
But her tons was super rude .
They all make people feel uncomfortable to ask any questions besides one girl at breakfast there is another gentleman super rude & lazy my phone broke in the room since I arrived they never fixed it .
They need to train the staff to be polite I travel all over the world that was the worst experience in my lifetime.

Partner

6/10

Pleasant

14 Jul 2026

Howard

Room was clean
Breakfast was ok
On site restaurant was less than OK - pricey + out of some menu items

Partner

10/10

Exceptional

14 Jul 2026

Alexandra

the room was clean and fresh everything was wonderful the staff was respectful and ready to help with anything. i enjoy my stay and i will definitely choose double tree by hilton again

Family_with_children

4/10

Poor

13 Jul 2026

Jennifer

The hotel rooms are very dated. The bathroom vents are filthy. Poor bedding. Small television. Wallpaper peeling. The lobby and hallway fooled us big time. The outlets near the bed didn't work. Dorm ironing board.

Partner

8/10

Excellent

13 Jul 2026

Joann

The bathtub was I painted over and peeling while showering,, around the tub was moldy. That was the only complaint I had. For the price it was a good stay.

Friends

6/10

Pleasant

13 Jul 2026

Estelle

Our stay was okay for our family trip. The hotel it self is very nice, staff was helpful and kind. Food and bar was great. Our only issue was the double beds is actually twin size beds, not full or queen size and the bathroom is extremely small and outdated. Parking is limited at night plus having to pay $25 plus tax each day. Besides that small issue, everything was great.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Sarah

Great area to watch sports & play card games

Family_with_children

10/10

Exceptional

13 Jul 2026

Oluwaseun

Excellent property and very big lobby with big bar. Room are very clean and spacious. I love the indoor swimming pool very big too funable. This is more than expectation .Staff at lobby are excellent and professional. In general this property is extremely cleaned.

Self

8/10

Excellent

12 Jul 2026

Rong

The hotel is good. But it needs some maintenance.

Family_with_children

6/10

Pleasant

12 Jul 2026

Jesus

Wasn’t bad but wasn’t great either. They charge to park there. There was literally no parking. Cars had to park in places that’s weren’t actual spots. The ac wasn’t great. The only place that was cool was the lobby. They also charge a $150 deposit which I didn’t see listed anywhere when booking.

Partner

8/10

Excellent

12 Jul 2026

Fran

Nice hotel. The main level is fresh and the food at both restaurants was amazing! Highly recommend- my only observation is all the hallways and the room could use some TLC. All the paint is chipped and needs a fresh coat.
The bathroom shower is an old tub with rusty parts.
Windows in the room could use replacing.
Definitely needs some freshening up to match the nice lobby & restaurants.

Family

10/10

Exceptional

12 Jul 2026

George

Good airport hotel for travel layover

Pet

10/10

Exceptional

11 Jul 2026

HARIHARAN

Clean room and good staff

Family_with_children

10/10

Exceptional

11 Jul 2026

Litasha

Very satisfied

Friends

10/10

Exceptional

11 Jul 2026

Nicole

We loved every part of our stay

Friends

10/10

Exceptional

11 Jul 2026

mike

Nice

10/10

Exceptional

11 Jul 2026

Julia

It was amazing! Very helpful staff!

Friends

6/10

Pleasant

11 Jul 2026

Kwadwo

Bathrooms need cleaning
Eelerek

10/10

Exceptional

10 Jul 2026

Alexis

nothing big, was there 1 night...

Family

2/10

Poor

10 Jul 2026

omar

The shower handdoll is broke and I can take shower the day

8/10

Excellent

10 Jul 2026

Johanna

proximity to airport

6/10

Pleasant

10 Jul 2026

Oleksandra

Ok option for 1 night stay. Rooms need updates and better cleaning. Beds and pillows very comfortable. Food at the bar is pretty good. Shuttle from airport is terrible, you have to take a bus and tram train to find their pick up location; at least they drop you off at the terminal on way from hotel.

Family_with_children

10/10

Exceptional

10 Jul 2026

David

We had an outstanding stay. Definitely recommend this hotel. Hotel shuttle was great and the breakfast was definitely worth it

Cleaning and hotel staff were exceptional friendly

Pool and fitness Center was great and the lounge and restaurant was a great place to hang out and unwind, especially if you didn’t want to leave the hotel after a busy day

Friends_and_family Family

6/10

Pleasant

10 Jul 2026

Adekunle

The shuttle bus was quite efficient and timely, and the close proximity to NYC.

Self

8/10

Excellent

09 Jul 2026

Andre

Hotel wit spacious and quiet rooms in close proximity to the airport. Super friendly and helpful reception staff. Only downside is that there is nothing (restaurants, shops) in the area. Hotel restaurant with limited items to chose.

6/10

Pleasant

09 Jul 2026

AnnJoy

For some reason (actually because of the FIFA finals) the hotel price was on the expensive side. The room was not up to par with the branding of Hilton. There was a dirty wash cloth in the bathroom possibly from the previous guest, and the hand towels in the bathroom had stains on them. There was no hair dryer.

The bathroom was runned down as a part of the bathroom cabinet was missing.

Our stay was just overnight and only for a few hours but that few hours were too many hours for me.

I was quite disappointed.

The check in person was good though.

Friends_and_family Family

4/10

Poor

09 Jul 2026

Evelina

I was sleeping in the morning and at 9:30 am a cleaner opened the door to come in to clean, this is terrible, it is a violation of privacy, check out was at 11 am.

10/10

Exceptional

08 Jul 2026

Kristiana

It was a simple and clean room. Check in and out was extremely easy.

Partner

4/10

Poor

08 Jul 2026

Sravya

Didn’t get a clean room,phones were not working to contact front desk,had to stand in line for soo long ti arrange for room clean up.Some staff are ok some were not good at all.Over all I found used towels in our washroom when we check in the cabinets no one cleaned for 2 days not good not bad.

Family_with_children

2/10

Poor

08 Jul 2026

Jeanie

Here is my experience: coffee from previous guest left in coffee maker and only 1 cup, body wash container in shower empty, property run down, mob riot to get on the airport shuttle. Some people had waited an hour and a half and there wasn’t enough room on the shuttle for everyone. Would not recommend this place.

Partner

8/10

Excellent

08 Jul 2026

Vivianne

The staff is awesome. Direct shuttle to the airport. The hotel it self looks like it needs a bit of love.

Family

10/10

Exceptional

07 Jul 2026

Martie

Very friendly staff .. Even Lucas the engineer fixed my broken wheel on my luggage... It came loose going from carpet to tile... Appreciate his positive energy!! Staff on return to airport(Thomas) was so helpful .. Great place to stay !!

Friends

8/10

Excellent

07 Jul 2026

Charles

Room were quiet clean and beds were comfortable comfortable.

10/10

Exceptional

06 Jul 2026

Emad

Perfect location very close to the airport and the shuttle service was great and the staff are very helpful

Friends_and_family Family

6/10

Pleasant

06 Jul 2026

AFERDITA

The room was a bit of an old smoke smell. Not sure if it was because it was old and the smell was from the old carpet or something else. The towels had stains on them. The staff was nice.

Self

2/10

Poor

06 Jul 2026

majed

Parking is horrible! You will need to spend 2 hours to find a spot in this paid parking

Family_with_children

8/10

Excellent

06 Jul 2026

Revon

The property itself was gorgeous. it was a very busy weekend with 4th of July and the would cup going on. The check in took a while due to the long line and limited front desk staff. Other guest skipped the line to ask for more pool towels because they had run out which was indicating how busy it would be. We were offered those warm cookies at the end of check in as per double tree standard and that was a nice treat.Parking on site is a nightly fee and was super difficult due to how busy the property was. The room smelt stale as if it had not been properly cleaned. I notified the house keeper that I saw and she stated that the room was clean and she did not notice a problem but sprayed some freshener around the room. The in house dining was a cool option I wish the menu had a little more variety and more affordable. The restaurant staff were friendly and inviting. The pool was a nice and useful amenity. The power kept glitching due to the weather but the AC was great ! My family and I did not try the breakfast. Kids were playing knock and ditch at our door which was a bit annoying check out morning so we were awakened from our sleep earlier than we wanted. Overall I would give this stay a 6/10.

Family_with_children

6/10

Pleasant

05 Jul 2026

Cynthia

Property was dated. Had signs of mold and wear. Shower heads was in need of cleaning. Breakfast was $24.99. Eggs was supposed to be scrambled look like soup. Same daily options. Oatmeal had too much water and undercooked. Floor in dinning area was slippery with no caution signs out. Behind the dress had items from previous quest which looks like haven't been cleaned in years because of the build up of dust. One of the beds had a metal pole sticking from under it. One of vending machines was out of order most of the time. If traveling to New York it's better to stay in New york if you're Ubering. The hotel was an ok stay. Pool was slippery too could be due to excessive chlorine.

Family_with_children

2/10

Poor

05 Jul 2026

Hershel

They charge $30 for parking when I didn’t actually have a parking spot. I had to park in tollway zones multiple times during my stay ice machine didn’t work. I had to ride the elevator up and down different floors to find the ice machine that was working people was out front of the building, smoking weed playing loud music like it was a damn concert. I read this place zero I will never ever. Again.

Partner

8/10

Excellent

05 Jul 2026

William

Check in was slow so had a long drink waiting. It only improved slightly on waiting.
Staff were efficient & room clean & tidy.
No water coolers but ice available on each floor.
Fresh water for room coffees?
Hotel position limits you to access local amenities.
Apart from that great!

Partner

4/10

Poor

05 Jul 2026

Janet

There was no phone access to room service. The shuttle took much more time between pickup stops than I was told. It was very hot and humid when I arrived. All that shuttled to the hotel were trying to get registered at the same time, hot and tired. Some with kids. No smiles or greeting from the staff. No offer of water while we wait! There was way too much noise coming from the indoor pool. I was on the 7th floor. Had to avoid water on the floor when going into the elevator. Staff at the bar and restaurant were very nice!
I won’t be returning!

Self

2/10

Poor

05 Jul 2026

Jessica

Breakfast was the same every day: eggs and sausages.
The receptionist was very rude whenever you asked a question.

4/10

Poor

05 Jul 2026

Pascal

The room and corridors need to get a refreshing

Friends_and_family Friends

10/10

Exceptional

05 Jul 2026

Amir

Great

Friends

2/10

Poor

05 Jul 2026

Tevez

Air conditioner was not working

Friends

8/10

Excellent

05 Jul 2026

Akiesha

Nice stay for in between during flight

8/10

Excellent

05 Jul 2026

Jorge Antonio

We booked because we had a morning flight and wanted to have a shuttle to the airport and wanted to just relax on our last day of our World Cup trip. It worked as we planned. Got there via the Path form NYC then an uber. Check-in had a beer at the bar while watching a game, went to the pool, and relaxed at the room watching more of the games which were also on the room's TV. Next day at 4.30 we took the shuttle no hassle.

The only draw back was that we had payed for top floor NYC view and we got a Newark view and side view of NYC not center front view as advertised.

Family_with_children