Name: Aiden by Best Western Newark Airport
Address: 101 International Way, Newark, 07114, US

8/10

Excellent

02 Aug 2026

Karen

Room was clean, bed was comfortable, staff were very welcoming and helpful.

Breakfast was not included but there was a breakfast bar to purchase breakfast items until 12.30pm at a reasonable price.

Location was great for our itinerary as we were in and out of the city and New Jersey.

Parking was available and easily accessible.

Would return overall great stay. Hotel was perfect for what we needed.

2/10

Poor

30 Jul 2026

Omar

Worst hotel experience I've ever had. My family and I arrived at 1:00 AM with a confirmed reservation email, only to be told that our reservation had been canceled because my credit card was allegedly declined. No one contacted me beforehand. When I asked the front desk agent for help finding another hotel, he was rude, showed no concern, and refused to assist. Being stranded in the middle of the night with my wife and children was completely unacceptable. Extremely disappointing customer service.

8/10

Excellent

29 Jul 2026

Wendi

Love the airport shuttle. The bed was comfy. The room was spacious. Price was reasonable. No complaints. Glad to be there after a day of flight delays and finally it being canceled. Fine place to land!

10/10

Exceptional

29 Jul 2026

ALEX

Very convenient, close to the airport, hotel was clean, staff was friendly and reasonable price.

10/10

Exceptional

29 Jul 2026

Carolyn

We booked this as a rush when our flight was cancelled. Rooms were clean, staff was friendly and helpful, we had food and drinks in the Bar and it was good. Shuttle to the airport was quick. No complaints. Great experience.

10/10

Exceptional

28 Jul 2026

Carina

Everything was okay clean place friendly staff

2/10

Poor

26 Jul 2026

Alejandra

Hice una reservación a la 1am, cuando llegue no me quisieron dar habitación sino hasta el check in 3 o 4pm porque estaban sold out.. pedi que porfavor me devolvieran el dinero para buscar otro hotel y no quisieron. Escribi a expedia y en teoria ellos estuvieron llamando al hotel para tramitar el reembolso y el hotel no quiso contestar. Se agarraron que la tarifa no era reembolsable pero expedia me dijo que me iba a solucionar si el hotel contestaba y accedia, y el hotel no quiso contestar. Incluso no me resolvió yo estando allí. Se quedaron con el dinero de mi reserva porque no lo pude usar. El chico de la recepción fue poco accesible, solo diciendo que estaba lleno y que no podia ayudarme y tampoco reembolsarme.

6/10

Pleasant

26 Jul 2026

Robert

I got the hotel for the airport shuttle. I was the last person to get picked up and then missed the shuttle going back to the airport when I was told that the shuttle would wait for me. Also, no complimentary coffee or breakfast.

6/10

Pleasant

26 Jul 2026

Sang Heum

Looks nicer in the pictures. Not bad but not great.

8/10

Excellent

24 Jul 2026

Eric

I enjoyed my stay at this hotel. The staff were friendly, welcoming, and always willing to help, which made the experience very pleasant from the moment I arrived.

The rooms were clean and well maintained. However, they could use a little more love, as some updates and small touches would make them feel warmer and more modern.

Overall, it’s a good hotel with excellent customer service, and I would definitely consider staying here again.

10/10

Exceptional

24 Jul 2026

Bianca

The hotel was conveniently located, and the overall atmosphere was quiet and inviting.

10/10

Exceptional

24 Jul 2026

yasir

Good experience

8/10

Excellent

24 Jul 2026

Brahim

Don't get a room next to the back door stairs, too much noise of people slamming the back door .

10/10

Exceptional

23 Jul 2026

owen

It was great for the value and just needing a soothing to crash

10/10

Exceptional

23 Jul 2026

Joyeux

Hk

10/10

Exceptional

22 Jul 2026

pamela

I was given a HUGE room for one person, two queen beds + a bunk bed, it could have slept 6 people. Very nice staff, easy airport pickup. I will stay here again.

8/10

Excellent

22 Jul 2026

VIRGIL

Great hotel. Parking was excellent. Clean room.

10/10

Exceptional

21 Jul 2026

Heath

I like the Airplane Theme in my room and throughout the Hotel. Everything was newly renovated. The staff are very friendly.

Self

8/10

Excellent

20 Jul 2026

Cecilia

Nice hotel. Just a note if you are selecting this one to visit Manhattan.
I chose this location as I thought it was closed to the train station, however that was a bit deceiving as there is no easy way to get to the train station.
You can take an Uber to Penn-Newark though, which is the other option.
Other than that, this is a nice hotel.

Family

8/10

Excellent

19 Jul 2026

Tabitha

Clean room nice staff decent stay

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Reinaldo

El Staff era más que amable!

Family_with_children

10/10

Exceptional

12 Jul 2026

Papy

Magnifique

Family

4/10

Poor

11 Jul 2026

Joanna

Rooms were clean but a smoky smell hits you right as you walk in and it never leaves. Also very loud.

Friends

10/10

Exceptional

08 Jul 2026

TANGELA

Staff was very friendly and helpful.

Family_with_children

10/10

Exceptional

07 Jul 2026

Fauzia

Very clean and comfortable room. Just stayed overnight to catch an early morning flight. The shuttle to the airport terminal was very convenient. Highly recommended!

Self

4/10

Poor

06 Jul 2026

Milankumar

The air conditioning unit was very noisy and not able to maintain the cooling temperature. Couldn’t sleep entire night as AC unit was making lots of noise every couple minutes and was cery loud.

10/10

Exceptional

04 Jul 2026

Stephanie

The Aiden Best Western @ Newark Airport was a great surprise. It’s very non-descript from the outside, just a plain looking building. But I step inside and the lobby has a nice waiting area with a to-go market of coffee and snacks and just down the hall, a full restaurant and bar. The rooms are huge and immaculate. And, they run a free shuttle to the airport every half hour. Literally couldn’t ask for more… and at a seriously good price!

Partner

6/10

Pleasant

01 Jul 2026

Emmanuel

I didn’t like the smell of my room

Self

8/10

Excellent

01 Jul 2026

Justin

Room was great but took forever to get more towels and linens and the ac did not work well

10/10

Exceptional

30 Jun 2026

Darnell

Wonderful experience

10/10

Exceptional

29 Jun 2026

Joe

WE WOULD STAY HERE AGAIN! GREAT AND HELPFUL STAFF

Family_with_children

10/10

Exceptional

27 Jun 2026

Denis

Wow séjour formidable l’hôtel était tout simplement parfait !!!!!

Family

8/10

Excellent

24 Jun 2026

K

TV didn't connect to the internet, and I had to cast YouTube from my phone. My ONLY complaint!

Self

6/10

Pleasant

23 Jun 2026

Caitland

We stayed in the Family Room with two queen beds and a bunk bed. As a family of five, the room was perfect for our needs—very spacious and comfortable overall.
Unfortunately, one of the queen beds was extremely soft and sagged significantly when you laid on it. After spending all day walking and sightseeing, we were looking forward to a comfortable night's sleep, so this was disappointing. In fact, the bunk bed mattresses were more comfortable than the queen beds. The hotel bar and restaurant were very convenient, but the service and food quality need significant improvement. During our five-day stay, we visited twice. Several menu items were either unavailable or came with explanations as to why they couldn't be prepared as advertised. For example, we were told the wings couldn't be tossed in sauce, even though the menu clearly states they are available plain or tossed in Buffalo or BBQ sauce. My sister ordered a Long Island Iced Tea, and it contained an overwhelming amount of rum, making it difficult to enjoy. The pizza tasted like a frozen pizza that had simply been heated in an oven. One evening, we overheard a cook say, \"I'm going to have a smoke and then I'll go cook.\" She then went outside to the patio area for a cigarette before returning to the kitchen. Throughout our visits, both the cook and bartender took several smoke breaks while guests were waiting for service or needed assistance.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

mario

No issues at all fast check in room was great clean no complaints would stay here if I were to stay in the area again

Partner

8/10

Excellent

22 Jun 2026

Chukwudalu

I had a connecting flight at EWR, so I spent the night here. The basic necessities were on hand, and my stay was comfortable.

Self

6/10

Pleasant

22 Jun 2026

Patriicia

Trandpirtstion yo snd from airport poor
After waiting an hour i had to take a taxi

Self

10/10

Exceptional

20 Jun 2026

Brahim

Clean room and quiet , professional staff.

10/10

Exceptional

19 Jun 2026

Michael

Muy bueno y excelente precio

Partner

10/10

Exceptional

18 Jun 2026

David

The airport shuttle was great!

2/10

Poor

18 Jun 2026

Andi

Room was not really clean. You could see hair on the sheets. We asked for another pair of sheets and pillow covers and the didn’t had pillow covers . Also, you could hear everything and it was passing through the hallway like you had that inside your room
It was not quiet at all.

Family_with_children

10/10

Exceptional

16 Jun 2026

Brian

I had two rooms and they were very nice.

10/10

Exceptional

15 Jun 2026

kristine

big room. Clean and spacious

8/10

Excellent

13 Jun 2026

Petronila

I am thankful that they provide transportation back and forth to the airport.

Self

10/10

Exceptional

13 Jun 2026

Manuel

Todo estuvo excelente

10/10

Exceptional

12 Jun 2026

Brianne

Room was clean, service was standard. I had a great stay

Partner

10/10

Exceptional

11 Jun 2026

Christian

Kind of awkwardly located but I really liked my room and everyone on staff was wonderful

Self

10/10

Exceptional

09 Jun 2026

Kristina

Very clean, nice staff and conveniently located from Newark airport

8/10

Excellent

07 Jun 2026

Deena-Kay

Room for as so clean. Staff were nice. Would stay here again

Family_with_children

6/10

Pleasant

07 Jun 2026

Keith B.

The good:
Decent airport layover option
Staff is friendly and accommodative
Food was priced reasonably

The bad:
Hotel was expensive for a 3 star
Forget the shuttle, its an hour curb to door at a slow time
1st room reeked of smoke, staff changed me into another room
No dining options anywhere near
Food was bar food quality

Self

10/10

Exceptional

06 Jun 2026

Silvia

Lobby service no friendly

Friends

10/10

Exceptional

05 Jun 2026

Saule

Wish parking was included with room stay :)

Self

10/10

Exceptional

04 Jun 2026

DeAndre

Close to airport

Family_with_children

8/10

Excellent

01 Jun 2026

Kathryn

Easy access to airport and train.
Beautiful view with a filthy window!

Friends

4/10

Poor

26 May 2026

PAUL N

Breakfast is no longer included, which wasn't clear when I booked. Parking is also extra, but the shuttle to the airport made it handy. Not the hotel's fault, but the train station nearby is not street accessible.

Family_with_children

4/10

Poor

26 May 2026

Delight

There was sound of water flowing just up in the ceiling . I went to ask if there was a water pipe directly above my room and the receptionist said there wasn't. I asked for him to come and check, in case there was a leaking pipe, he promised to come but never did. It was so disturbing to sleep in a room where you have that sound throughout the night.

Self

8/10

Excellent

26 May 2026

Charles

Helpful staff.

Self

4/10

Poor

26 May 2026

Hong

Toilet was clogged throughout my staying. Stuff was unable to get it unclogged. Bed was too soft.

Family_with_children

8/10

Excellent

22 May 2026

Deborah

The property is beautiful clean, but hard to find. It took me 2 1/2 hours to find this hotel. My GPS went crazy taking me around and around I was in tears. Best Western Newark should consider putting up a big sign so people can see it.
But the hotel is beautiful and they have Starbucks coffee which was a plus.

Friends

4/10

Poor

22 May 2026

XIAOHUA

Feeling not good

6/10

Pleasant

21 May 2026

Marcella

The room was clean but the AC wasn’t cooling the room at all… I guess you get what you pay for. The staff was amazing though, very helpful and respectful.

Self

8/10

Excellent

19 May 2026

Shelly

I would have given it more stars if it weren't for the person pounding on doors in the middle of the night or the locked door to exit at the bottom of the stairs.

Partner

10/10

Exceptional

18 May 2026

Stacie

This hotel has THE MOST COMFORTABLE BEDS! Hands down, I would stay here again.

Family

8/10

Excellent

18 May 2026

Phyllis

it was a clean room and the staff was helpful, but I stayed in a didn't interact too much. it was a safe place, clean and comfortable.

Self

10/10

Exceptional

17 May 2026

Lakshmi

Love the place. Look and set up is different from other conventional hotels. We had a great stay. Would love coming back.

Friends

4/10

Poor

16 May 2026

Anthony

The music in the corridor was loud and could be heard in the room at 2 am. Was only turned off after a call to the front desk. The air conditioner rattled through the night. The shuttle only left on time after I told them I had a short departure time

Self

10/10

Exceptional

14 May 2026

Wilfredo

Nice, warm, clean, very good experience.

Family

10/10

Exceptional

14 May 2026

Ariana

Rooms were clean and spacious. Staff was friendly and accommodating.

Friends_and_family Family

10/10

Exceptional

12 May 2026

cindy

Excellent services

Family_with_children

10/10

Exceptional

11 May 2026

Shawn

The breakfast should be included for price

Family_with_children

8/10

Excellent

11 May 2026

Piyush Jain

Double bed rooms were spacious and clean

Family_with_children

2/10

Poor

11 May 2026

Ak-Yerke

The room was terribly dusty; the floor hadn't been washed at all—there was a lot of trash on it. There was absolutely no breakfast.

Partner

10/10

Exceptional

07 May 2026

Enrique

Very convenient location to the airport. Friendly staff frkm the shuttle bus driverntk the reception tk the cofy shop attendant. Worth every cent!

10/10

Exceptional

05 May 2026

James

Great service, immaculate rooms and the bar was a plus

Partner

10/10

Exceptional

04 May 2026

Si Yan

.

10/10

Exceptional

03 May 2026

Reginaldo

The room was actually very clean, the front desk was very friendly and helpful

Friends

6/10

Pleasant

03 May 2026

Chris

Comfy bed, Thin walls.

Self

10/10

Exceptional

29 Apr 2026

Brian

Everything was amazing

Self

2/10

Poor

27 Apr 2026

Sebastien

CEILINGS LEAKING WATER IN LOBBY AND ROOMS/ HOTEL SRAFF INCOMPETENT/ EXTRA FEES FOR EVERYTHING/ CANT EVEN GET CUTLERY FROM LOBBY/ BATHROOM DISGUSTING/ WALLS ARE PAPER THIN CAN HEAR EVERYTHING AROUND YOU CATFISH HOTEL! DOES NOT LOOK LIKE THE PICUTRES!!!

Partner

4/10

Poor

27 Apr 2026

LeAnn

No, staff wasn’t helpful. Expensive for no reason.

Family

10/10

Exceptional

25 Apr 2026

Eleanor

I like that it was recently renovated. Not installing carpets was a great move, as it is much easier to keep the floors clean, and it lends a feeling of freshness to the room.

Business

6/10

Pleasant

24 Apr 2026

Cameron

Hotel itself was very nice and clean, with great amenities. The only issue we had was that it was very loud in the interior. Poor sound proofing between rooms. We could hear people talking in the rooms around us and in the hallway quite clearly at just normal conversation level. Ear plugs may be necessary. Great close convenience to EWR for early morning departures.

Friends_and_family Family

6/10

Pleasant

20 Apr 2026

Donna

Family room was very large, easily fit our family of 5. The food options at the hotel were terrible!! The snacks & coffee were overpriced. The eggs and breakfast sandwich were almost inedible. The scrambled eggs tasted artificial, like plastic. No free coffee in the lobby; you had to pay for it. You had to pay for parking.

Family

4/10

Poor

18 Apr 2026

Tara

The room smelled like cigarettes which made it hard to sleep breathing that in all night. Parking was $15 which we didn’t realize until we checked in.

Partner

10/10

Exceptional

17 Apr 2026

Destiny

Great size room! Microwave for use. Food at cafe wasn’t good but .. otherwise great place

10/10

Exceptional

12 Apr 2026

Tracy

Restaurant on-site and shuttle on time

10/10

Exceptional

11 Apr 2026

Marcus

Beautiful, clean and worthy he short 1 day stay

Friends_and_family Family

8/10

Excellent

11 Apr 2026

KRYSTAL-LEE

Lovely property
Really enjoyed my stay
Customer service really good

10/10

Exceptional

10 Apr 2026

Mason

Great experience! Had a good dinner at the bar, which was very convenient!

Partner

10/10

Exceptional

04 Apr 2026

Sierra

The rooms were clean. Building is a little older but overall good place to stay.

Friends

10/10

Exceptional

04 Apr 2026

casey

Front desk staff was incredibly friendly and helpful. They arranged our transportation to the airport, helped with bags, even offered to call the room to wake us up. The family suite we stayed in was bright and clean, and was a very good price for the size of the space. Would definitely stay again!

Family_with_children

6/10

Pleasant

03 Apr 2026

Michelle

Room was clean and staff were friendly. Food at bar was just okay. Building had some updates but still seemed dated. Not located around other hotels or businesses. Shuttle to airport was on time.

Self

8/10

Excellent

31 Mar 2026

Casey

Friendly staff, easy access to airport and NYC just minutes away by train

Friends

10/10

Exceptional

31 Mar 2026

Brian

Great stay