Name: Quest West End
Address: 451 Murray Street, 451, Perth, AU

10/10

Exceptional

07 Apr 2026

vanessa

Shout out to the reception staff who were all lovely and the cleaning crew. Probably one of the cleanest properties Ive ever stayed in. Property was in a great location for us, walking distance to the train station and the Quay. The area does get a bit rough after dark especially on weekends though, as it does in any city. The immediate area around the property is a little rough looking with boarded up empty buildings, but walking along Murray street is fine. My only suggestion is to bring earplugs because i could hear everything in the apartment above me, every time the tap was turned on, when the toilet was flushed, when the guests walked around. The street noise on weekends is loud as well.

The apartments are serviced however it should be noted are not serviced on a sunday and public holidays, which for us meant we only had one service but the price isnt adjusted because of this unfortunately.

Family

6/10

Pleasant

07 Apr 2026

Neil

Nice enough stay. Great apartment but not sure if it’s the best location.

8/10

Excellent

06 Oct 2025

Sherry

Great location, easy to get into the city centre, Kings Park and Northbridge. The rooms were clean and smelled fresh, including the linen on the bed. Bed was comfy. Great size apartment with pleanty of room. All facilities necessary were available.

Only downside was there was poor view so not ideal if you want to look outside to nice scenery.

Leisure Partner

10/10

Exceptional

04 Oct 2025

Liz

Easy walk to all activities we were doing. Staff were amazing and very accommodating.
Clean room and bathroom well stocked.
No view from the room but we were not there long enough to be concerned. Many buildings near by closed and full of graffiti which makes the area less desirable but in time when the buildings around are redeveloped it will improve.
Minor negative was only one pillow per person so no pillows to place against headboard to sit up in bed. Perhaps this will change soon.
Otherwise a very pleasant stay

Leisure Partner

6/10

Pleasant

27 Sep 2025

Keith

Overall we were happy to find at least one reasonable standard of property offering a two bedroom apartment, central to city and most amenities. Staff were excellent and helpful, allowing us an extension to normal check out time of 10.00am ( our return flight didn’t depart until 19.50pm )
However the property was 30 years old and lacked adequate soundproofing- it could do with some serious Reno work including at least double glazing. Plus our room was adjoining the twin lifts in the building and were almost constantly noisy.

Leisure Partner

6/10

Pleasant

24 Oct 2024

Danielle

Rooms were nice, Staff were not as great to deal with.

Leisure Friends

10/10

Exceptional

13 Oct 2024

Paul Ing Siew

Well Located Apartment

Well though out space. Accommodate my family of 5 easily. Good kitchenette facilities that enabled us to have a couple of simple meals in the comfort of our own home away from home.

If anything could be improved, they could install better shower doors as the water from the rain shower kept splashing out.

Friends_and_family Family

10/10

Exceptional

26 Jul 2024

Selena

Everyone from the front desk to housekeeping to the manager were so helpful. I can’t recommend them highly enough

Leisure Family_with_children

8/10

Excellent

20 Jun 2024

Bernice

Great apartment but very noisy

8/10

Excellent

13 Jun 2024

Jeanne

Helpful staff

Leisure Family

10/10

Exceptional

25 Feb 2024

KUNIAKI

スタッフの対応が良い。
清潔で、掃除が行き届いている。
町の中心に近い。
ＣＡＴの利用が便利

Leisure Partner

10/10

Exceptional

18 Nov 2023

Colin

Awesome place to stay clean tidy staff very friendly happy to help you will stay there again

Leisure Friends

8/10

Excellent

22 Jun 2023

Yong Koon

Nice apartment after refurbished

Fantastic stay as we were given the renovated room and it’s very clean when we first enter. The receptionists are very helpful especially the Korean lady whom I did not know the name. Only issue is towards the end of the stay when I saw one cockroach at the lobby pillar and another one in one of the cabinet in my unit. Other than that, I had a pleasant and comfortable stay there.

Friends_and_family Family

8/10

Excellent

14 Apr 2023

James

Nice place to stay, comfortable

Apartment was very nice/clean, lovely comfortable bed, it had everything needed for our 4 night stay, wooden furniture felt a little old fashioned but it’s probably the modern look now, building was generally okay on a busy corner so traffic can be heard but it wasn’t to bad, a 10 minute walk to the city centre and 20 minutes to Botanical Gardens, it was our second stay, there’s a few closed up businesses since we were last there that make the location look a bit tired but generally it’s an okay area to stay, we would stay again

Partner

10/10

Exceptional

14 Mar 2023

Aubrey

One of my favorites! Good location, the cleanliness and friendly staff. I would like to commend all the staff from housekeeping to front desk. You are all amazing! We’ll definitely come back.

8/10

Excellent

11 Nov 2022

Juan

Overall I think the property was OK. It's not the liveliest corner of the CBD since properties on the other three corners seemed to be vacant for some time, not much foot traffic around and within the hotel, and I did see a few people sleeping rough (but they never bothered me). However, you only need to go a few blocks to find some restaurants of various price ranges and a bit further for a large grocery store and other shopping options. Good public transport options. The apartment kitchen and bath were dated but everything was clean and in working order. I especially appreciated the washer and dryer in the unit.

Leisure Self

8/10

Excellent

30 Oct 2022

Verified traveler

Refurbishing ongoing(?) but location is good

Externally the building looks run down and the room seems to partially refurbished (?) - while the kitchen and bathroom are new, the living and bedrooms are dated and abit more run down. There is always the lift engine noise running through the night and some random items dropping sound every now and then. Location was great and 10mins walk to shopping area. Parking is about 150m away in a separate building, can be challenging for you to drop off luggages before proceeding to the carpark as you need to collect the passes from the reception. Food selection around was good too.

Friends_and_family Family

10/10

Exceptional

17 Oct 2022

Eesa

Amazing customer service

Leisure Partner

6/10

Pleasant

26 Jul 2022

Kelly

The bathroom was very damaged by water and poorly ventilated. Very noisy by the lift (from 5am). But great service/communication from staff.

Leisure Family_with_children

8/10

Excellent

10 Jul 2022

Karen

Nice big 1 bedroom unit (even had a small workspace separate area). Room was clean and renovated.
Staff were friendly and helpful.
Life noise a little irritating during the night.
Location a short walk from main shopping strip.

Leisure Partner

8/10

Excellent

18 Jun 2022

Christopher

Very convenient for events at the RAC Arena

Leisure Family

10/10

Exceptional

05 Sep 2021

Tracy

The staff were really friendly. Great appartment.

Leisure Partner

10/10

Exceptional

18 Jul 2021

Verified traveler

Will stay here again

We will definitely stay at Quest West End again! We appreciated being upgraded from 1 bedroom to 2 as it made it a lot easier with our luggage! The staff were extremely helpful at all times.

Partner

6/10

Pleasant

27 Jun 2021

Verified traveler

After booking I was advised that we needed to check in before 5.00pm. We were at an event in Mandurah so had to leave early and only just made checkin in before 5.00pm. There should be a note or something so you are aware that this is a requirement so this property may not be suitable for what you want.

Leisure Partner

10/10

Exceptional

23 May 2021

Fay

We stay there regularly during the Basketball Season, its close to the RAC Arena.

Partner

10/10

Exceptional

20 Mar 2021

Fay

Basketball Fan

Convenient for RAC Arena, secure, friendly, fully equipped apartments.

Partner

8/10

Excellent

25 Jan 2021

Arthur

Rooms were larger than most similar priced rooms. Pleasant employees. Good location.

Leisure Partner

10/10

Exceptional

10 Jan 2021

Graeme

How good are Apartments?

The Apartment (Superior Apartment) had all that we needed for a relaxing stay and was located close to the CBD. We normally stay in hotels but thought this year to give an apartment a try.The rooms within the apartment were well maintained during our stay which was a great feeling when coming back after we had been out all day. The Apartment had all the modern appliances from microwave, washing machine, dish washer dryer and more. I found the customer service excellent especially as we had to end our stay earlier than expected. Bronwyn was very professional in organising a refund after getting sign off from her manager. I thought this would have been an issue as we paid up front as some places don’t refund and just give credits. This was a pleasant surprise. I would definitely rebook again this year as the apartment and customer service were excellent.How good are apartments...

Partner

10/10

Exceptional

07 Dec 2020

Scott

Excellent

Staff were amazing, room was clean and well maintained, little bit of road noise but nothing that kept me awake. Would stay again

Friends_and_family Family

10/10

Exceptional

06 Jan 2020

Verified traveler

We made a booking for 3 people and signed in the extra 2 quest on arrival and there was only 2 beds in the apartment.
That was disappointing

Leisure Family

10/10

Exceptional

01 Dec 2019

Verified traveler

Liked the convenience to everything we required
Was clean neat

Leisure Family

10/10

Exceptional

10 Nov 2019

Verified traveler

Close to RAC Arena & city area Nice spacious units Comfy beds Good kitchen facilities & very clean Enjoy having a balcony

Leisure Self

6/10

Pleasant

09 Oct 2019

Verified traveler

Very friendly and helpful staff. We walked into the city each day. Our room was a bit dated and tired. The building was surrounded by empty buildings and there was work going on in a connected building, so we had drilling from 7.15am each morning. Hopefully next time we are back the rooms have had a facelift and the surrounding buildings are occupied.

Leisure Family

10/10

Exceptional

07 Apr 2019

Verified traveler

This is my second time to Perth, my wife prefers living in an apartment with a kitchen, then she can cook the fresh food from the market. Quest West End matches her expectation. Good location, friendly staff, clean and quiet and nice kitchen.

Business Family

8/10

Excellent

28 Feb 2019

Craig

Good value and attentive staff

10/10

Exceptional

10 Feb 2019

Ashish

Excellent stay. Perfect location in CBD. Clean with daily housekeeping. All amenities inside the rooms. If you can get room with balcony then that will be better.

Business_and_leisure Partner

10/10

Exceptional

18 Dec 2018

Kellene

Great location for Arena

Stayed here to see a show at Perth Arena, great location. Two bedroom apartment had plenty of room. Room was clean and friendly staff.

Family

10/10

Exceptional

06 Dec 2018

Verified traveler

Great facilities, great condition, great service, great experience. Only drawback was that the location was a bit out of the way from the central CBD shopping area. Also there is not too many places for taxis to park near the area.

Business_and_leisure Self

10/10

Exceptional

04 Nov 2018

Brad

Friendly service in a great location! Would stay at again!

4/10

Poor

03 Nov 2018

Verified traveler

Nowhere to park while checking in - so had to find & pay for street parking and walk to reception. Would be terrible if raining or for the less mobile person. Receptionist was lovely and dealt very well with my bad mood. Room stunk of curry/cooking from previous occupants and this smell stayed. Had to open the balcony door which had no screen, so bugs came inside and very noisy street but had to put up with this as smell was so overpowering. Good location & delightful receptionist - but wouldn't stay there again

10/10

Exceptional

25 Oct 2018

Jen

Art Deco decor very appealing, about to undergo a makeover.

4/10

Poor

06 Aug 2018

Verified traveler

Last minute regret

Property was in poor condition had a funny smell the moment we walked in. The furniture is in poor state the kitchen bench tops need replacing. Could hear the lift goin up and down all night and other guests knocking on walls or the floor above

10/10

Exceptional

25 Jul 2018

Verified traveler

Great apartment close to Perth arena, cbd and restaurants.

8/10

Excellent

25 Nov 2017

Verified traveler

Accommodation for a young family is adequate. Only problem is that limited restaurants are open on Sunday's.

Family

4/10

Poor

13 Nov 2017

Warren

Room was not what was promised on the booking, no view and no balcony - two bedroom apartment

Family

10/10

Exceptional

24 Oct 2017

Caroline

Very comfortable in Perth!!

the Quest aparthotel was in an excellent location in the CBD. Nothing was that far away. It was close to a CAT stop ( free bus). The staff on reception duty were really helpful and always friendly. The apartment was clean and comfortable and well serviced. There was some outside noise on a Friday and Saturday - but nothing that stopped me sleeping. The laundry facilities in the apartment were very good as was the kitchen equipment. There was good security and it felt very safe. There are a number of good places to eat within 10 mins walking distance -especially in the various \"laneways\". I was very comfortable there and will stay again next time I am in Perth.

10/10

Exceptional

22 Oct 2017

Verified traveler

Nice and close to everything we needed

Easy check in and good location. Close to everything we needed.

10/10

Exceptional

25 Jun 2017

farmer

Handy, good value and right in the city.

Well worth it. Clean comfortable and well located. Very friendly staff.