Innapartments Passos Manuel

8/10

Excellent

07 Jul 2026

Martina

The location is absolute prime, in every way! For the price, the apartment is absolutely good!

2/10

Poor

03 Jul 2026

Elena

The pictures are old. The place is falling apart - wall paper peeling with water damage from above and possibly mold, moldy grout in shower and in the kitchen; sofa is so dirty it would be scary to sit, burn marks on one of the seats. The vents have visibly crusted dust. The bidet leaks water. The floor and baseboards are super dirty. There is a strong odor of mildew. Stairway is blocked with accumulation of laundry bags. One time we walked downstairs and the security door to the building was wide open. See pictures. They only let me add 8 but I have more.

I contacted regarding one of the AC units not blowing cold air + the condition of the sofa, and they responded to let them in to check out - at that point, what would they do about a dirty sofa that wouldn’t involve them being in the apartment and either taking away from our time on the city or alone with our stuff there? No.

Also, they do not provide a link to check in via Expedia, you are just supposed to guess that it is via email. And, you are supposed to pay the Porto visitor fee online during check in in order to get the code to the door - there is no place to indicate children (which are exempt by law) and so you pay the whole amount and then fix it later. This is poor customer service.

For your health, stay somewhere else.

Family_with_children

10/10

Exceptional

13 Jun 2026

Dziyana Lazarevich

About of things need to be fixed and some of the furniture replaced

Family_with_children

10/10

Exceptional

24 Jan 2026

Joseph

Easy instructions, spacious, clean, received messages throughout if i needed anything during stay!

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

James

Great apartment. Spacious, comfortable, good Wi-Fi, working air con, hassle-free keyless, good location. Recommended!

Leisure Self

2/10

Poor

25 Oct 2025

Gina

We arrived and the property late after touring the city. The first email from the property had the pin to the bldg, but not to the door... as my phone had died, i did not receive the subsequent email in time to share with the rest of my group.

Upon walking in, you can notice that the floor was dusty.. fingerprints on the microwave and cabinet doors... and on the lamp. No papertowels nor kitchen rags to clean with. The kitchen area is very poorly lit. We moved a lamp from the room to light the area. No TV remote can be found in the whole unit.

We contacted NOMA LIVING and they apologized, told us that we can switch or they can get someone to clean tomorrow morning, as well as provide rags and the replacement remote... as it was late, and we had unpacked. We chose their offer the cleaner, since the bed linen looked clean( though the headboard were dusty).

When time to sleep, thats when we noticed that the 2nd twin bed in the 2nd room was actually not a bed but a cot.. matress of which is half the thickness of a normal one!

The promised cleaner never arrived, something about miscommunication about unit number.

No hooks or racks to hang your wet towels. No closet in the 2nd bedroom, no hangers and hooks for your luggage/packs.

Leisure Family

10/10

Exceptional

24 Oct 2025

Katherine Karry

Great location

Very nice apartment

Leisure Family_with_children

8/10

Excellent

09 Aug 2025

Nastaran

We asked for a new iron

Friends_and_family Family

6/10

Pleasant

29 Jun 2025

Winnie

Quite good for a whole family to stay

The experience was quite good except the cleanliness of the floor and cutlery provided.

Friends_and_family Family

8/10

Excellent

29 Dec 2024

Theresa

Very clean and slept 5 comfortably. Location was fantastic with Sao Bento train and metro near by. Could hear traffic and pedestrians.

Leisure Family

2/10

Poor

15 Oct 2024

James

Friends trip to Oporto

Every morning at 8am we were greeted by a horrendous so bad the walls were shaking from building work going on in the property next door. no warning was given about this from the property before booking. We would not of booked this property had we known of the building works next door. Property owner communication and response to our complaints after our stay has been pathetic.

Friends_and_family Friends

8/10

Excellent

01 Oct 2024

Tim

Great location, some issues.

Great location. Toilet had issues where you had to wiggle the lid to get the water to work all the time.

While we stayed there there was construction going on regularly starting pretty early on the morning. That was quite annoying. Waking up to hammers and saws is not the best feeling when you are on vacation.

Friends_and_family Family

6/10

Pleasant

18 Sep 2024

Verified traveler

Convenient, but with some issues

Nice location. Expensive parking nearby. Not as clean as expected, and unfortunately the building next door was renovating and it was very loud.

Friends_and_family Family

10/10

Exceptional

11 Sep 2024

Rosie

Absolutely amazing apartment. Loved the easy check in with codes on door pad, our adult children could come and go as they pleased with no need for a key between 5 of us. Lift to carry all of our baggage , which in Europe is sometimes hard to find. This apartment is in the best location, close to all attraction that Porto has to offer and close to public transportation. Heaps of shopping and restaurants within a 2min walk.
Super clean and comfortable. I have been to Porto so many time and have never stayed at this apartment and can honestly say that I will only stay here going forward. Thank you for making our family memories even more special.
Highly recommended!!

Friends_and_family Family

10/10

Exceptional

08 Aug 2024

Fatima

Clean, cozy, host was super wonderful. Love love

Leisure Family

10/10

Exceptional

28 Dec 2022

Puja

Great location! The unit has everything you need. Easy check in process

Leisure Family

8/10

Excellent

11 Apr 2022

Datu

Il give you 5 stars… the thing is that we booked in the weekend and it was close to bars. So expect it to be noisy in the wee hours of the morning . But other than that it was smooth from start to end . And space is bigger than I was expecting. Nice place.
Close to everything.

Leisure Family_with_children

10/10

Exceptional

31 Aug 2020

Simon P

Great place to stay

Great location and fully equipped modern apartment - loved it

Partner

4/10

Poor

01 Jan 2020

Wai Mun Catherine

Will not come again!

For the first night, the hot water can only be sufficient for one person only. However we have 3 persons that we need to bathing next day morning. After my compliant, the situation improved a lot but without response on my query!

Friends_and_family Family

8/10

Excellent

22 Nov 2019

Josephine

No person cleaning, but not leave enough toiletari

Good location, good condition of the apartment, however no cleaning in 6 night that we stayed, 4 rolls of toilet paper for 3 persons in six days and 2 small body wash (hotel size) for 3 persons in six days. We need to buy ourselves once they are gone. There is note that apt management will be onsite between 12 pm to 5pm, when we will be travelling all day start at 9 am and back after 7pm.

Friends_and_family Friends

6/10

Pleasant

04 Nov 2019

Verified traveler

A bit noisy

There is a nightclub near by and it is a bit noisy on Friday and Saturday. The music stops at 6 am.

Friends_and_family Family

8/10

Excellent

21 Sep 2019

edward

Only had one night but location was good...near bus terminal...bit of a hassle the booking experience but once completed it all went well...clean place, all essentials covered....ideal for 4 people

Partner

8/10

Excellent

29 Jun 2019

Verified traveler

Portos R Us

The location was right in the center of town. Simply 2blocks from the metro. The apartment was very spacious. I would definitely come stay here again if I were to return to Porto. Might I suggest a small closet for the smaller bedroom and an extra lamp for the living room or replace the ceiling florescent light much stronger watt would truly brighten up on the living room.

Family

8/10

Excellent

08 Jan 2019

Verified traveler

Location is perfect & also price very reasonable for this nice appartment

Leisure Family

10/10

Exceptional

06 Jan 2019

Verified traveler

Great location! Very clean! Confortable! Ideal for a family of 4.

Leisure Family

10/10

Exceptional

15 Dec 2018

Telma

Great location

my family of 6 stayed there for a few nights, its very clean and the location is great

Family

8/10

Excellent

22 Oct 2018

Fleurette

Great location and super clean!

Location really good right downtown so walk everywhere...we were 6 adults and it was comfortable.... All new... Small but efficient kitchen well equipped.. Good size dining table...big bathroom with wonderful shower.. We were there a Thurs and Fri night....lots of party noise from the street so perhaps bring ear plugs if you are a light sleeper... Master bedroom has a closet which is wonderful but small twin bedroom no closet/no hooks/no shelves and really needed some hooks at least.... Also one twin is actually a cot so not very comfortable... Bathroom was awesome but only had 2 hooks and no towel bars.... Strongly suggest they put at least 4 more hooks for our bath towels and some shelving for our toiletries and a shower caddy for soap and shampoo.... Beautiful big bathroom but needs to be finished... Maybe we were the first guests?? Anyway would highly recommend and would stay again

Friends

8/10

Excellent

03 Sep 2018

Verified traveler

Great stay at innapartments

The apartment was in a good location, walking distance to everything, it was very clean and modern, and stocked with everything we needed. Sandra, the lady who cleaned the apartments and was there if we needed anything, was fantastic! She was very friendly and helpful, kept everything clean, and my son loved her, she always had lollipops for him.
The only negative would be the beds were too hard for us and the pillows were kind of flat.
Otherwise we really enjoyed our stay here!

Family

10/10

Exceptional

09 Aug 2018

Aimee

Awesome place to stay

Our stay at Passos Manuel was amazing. The apartment is immaculate and fully equipped. The location is fantastic within walking distance to shopping, sight seeing and amazing restaurants. We will be back and would recommend this as a place for anyone. Also, i must note too that the ladies that work there are incredibly helpful and kind and made our stay that much better.

Family

8/10

Excellent

04 Jun 2018

ILIA

Great apartment, centrally located clean, comfortable and very bright. Low level of street noise is part of the package - there is some kind of musical theater nearby and we could hear the drums until 4am very night...

Family

10/10

Exceptional

19 May 2018

ADRIANA

Maravilhoso e impecavel

Apartamento excelente, como as fotas. Tudo novoe limpissimo. A locacao e Maravilhosa. Super recomendo ,

Family

10/10

Exceptional

18 May 2018

jerome

Can't do better in Porto!

Innapartments Passos Manuel couldn't have been a better choice for our weekend in Porto - Not only it is perfectly located to enjoy all the good sights (and perfect for transport), but also it was super comfortable and stylish! Was very impressed also with the easy checkin process. 5 stars in my books!

Partner

10/10

Exceptional

10 May 2026

Tiziano

Molto valido!

Friends_and_family Family

10/10

Exceptional

03 May 2026

Carlos

Apartamento muy limpio, ubicación excelente.

Friends_and_family Family

8/10

Excellent

27 Apr 2026

Dan

Centralt beliggenhed
Fin lejlighed
Mangler lidt køkken service
Sovesofa i stue er lidt dårlig

Friends_and_family Friends

10/10

Exceptional

25 Feb 2026

Mélissa

excellent secteur. Appartement fonctionnel et propre. Manque un peu de vaisselle.

8/10

Excellent

18 Oct 2025

Francisco Javier

Todo perfecto muy buena ubicación, el apartamento muy bien en todos los aspectos.Lo único malo es que dejé el coche en la misma puerta del apartamento y me rompieron el cristal y me robaron poca seguridad

Friends_and_family Family

6/10

Pleasant

05 Sep 2025

David

Todo muy céntrico. Los 3 días que estuvimos no limpiaron, ni hicieron las camas del apartamento

Leisure Family

6/10

Pleasant

27 Apr 2025

María Camila

El sofá cama estaba roto y tocó dormir en el suelo. Los enchufes no funcionaban

Leisure Family

10/10

Exceptional

26 Oct 2024

Sébastien

Près de tout à pied, peut etre un peu bruyant les soirs de fin de semaine

Leisure Family

10/10

Exceptional

08 Sep 2024

Verified traveler

Es la segunda vez que me alojo en ese apartamento, con lo que obviamente me encanta y siempre que vuelva a Porto me alijaré ahí.

Friends_and_family Friends

10/10

Exceptional

24 Apr 2024

thiago

O apartamento é ótimo! Tem ótimas comodidades. Fica bem central e perto dos mercados e comercial da Santa Catarina.
Indico muito para quem deseja ir com família.

Friends_and_family Family

8/10

Excellent

23 Apr 2024

Nasser Massah

Der Nachteil war Baulärm aus dem Nachbarhaus. Sonst war alles gut.
Nochwas, ein kleines Schlafzimmer hat kein Fenster.

Leisure Family

10/10

Exceptional

17 Aug 2023

Daniel

gute Lage - Check-in ohne Rezeption Katastrophe!

Komfortable Wohnung, gut gelegen in Porto. Nachts sehr laut da Night Club in Nähe - einmal laute Musik/Party bis 4:00 am Morgens!! Ausserdem ab früh morgens bereits Baulärm vom Gebäude direkt daneben ausgebaut wird. Check-in ohne Rezeption war dieses Mal Katastrophe. Emails von Innapartments im Spam, wir mussten viele Male anrufen, Passkopien schicken via WhatsApp, Code Türe abwarten. Dauerte einigen Stunden!! Dies müsste viel einfacher gehen, bei Roadtrip ist man nicht immer online. Was, wenn jemand kein Roaming hat, kein WhatsApp, jemand wie wir Check-in E-Mails nicht erhält?! Müsste kundenfreundlicher gehen!!

Friends_and_family Family

6/10

Pleasant

03 Aug 2023

cyril

L'immeuble à côté est en travaux. (Comme beaucoup dans la ville). Ces derniers commencent à 8h. Et l'épaisseur du mur ne protège en rien du son. Au vu de l'etat du bâtiment il y en a pour plusieur mois. Pour le dernier jour ce sont des travaux complémentaires qui s'ajoutent au dessus ou de l'autre côté de l'appartement. (Comme çà raisonne impossible de déterminer d'où ca vient)
Dommage car le logement est bien placé et il est plutôt agréable.

Leisure Family

10/10

Exceptional

30 Jun 2022

MACE

Emplacement idéal et confort

Appartement très bien situé et rénové avec goût. Un point de chute idéal pour découvrir la ville.

Friends_and_family Family

10/10

Exceptional

14 Mar 2022

Victoria

Excellent séjour

Séjour très agréable.
L’appartement est idéalement situé pour visiter Porto à pieds.
Confortable et spacieux pour 5 personnes.
Un petit peu bruyant la nuit.

Friends_and_family Family

4/10

Poor

27 Feb 2022

Marc

Nous avions vu que l'appartement était dans une zone à fortes activités nocturnes et avons pu également le constater... L'appartement est mal isolé et les clients des bars, night clubs très proches. L'équipement de l'appartement est limité et non entretenu : cafetière et micro-onde HS. Heureusement que la literie est bonne et que la situation de l'appartement permet de rejoindre tous les lieux touristiques très facilement. Un bon rapport qualité prix que nous avions choisi en connaissances de cause.

Leisure Family

8/10

Excellent

26 Jul 2021

Verified traveler

Apartamento renovado,amplo e bem equipado

Apartamento novo e bem equipado,ótima localização

Partner

10/10

Exceptional

10 Jul 2020

JOSE ANCHIETA

Ótimo custo-benefício.

Ótima localização, bem equipado. Recomendo! Tudo resolvido de forma on-line.

Friends_and_family Family