Name: Tokyo E Joy Inn Nishishinjuku
Address: Gracef 3 5 18 Yayoicho, Tokyo, JP

8/10

Excellent

30 Jul 2026

Kangy

This place is nicely kept and well maintained except the bulk bed was making a lot of noise when we moved around. You don’t get your own restroom or toilet. You have shared kitchen, sink, toilet and shower. My son didn’t like the separate bathroom and toilet so most likely I will not book it again. Nakano Shimbashi train station is about 10 minutes away.

10/10

Exceptional

23 May 2026

Daniel

Clean room, all amenities met. Quiet location. Helpful staff

Self

10/10

Exceptional

15 May 2026

Colleen

Check in was good. Hotel is more like a hostel. They need to let people know they don’t supply towels. They have a machine that for 100Y you can get a capsule of a cheap towel which won’t help anyone. Quality is bad. BUT the machine was empty the whole time. They didn’t refill it. Which meant we had to go out and buy a towel to shower. Not what we expected on holiday. Also the showers are on a seperate floor. But the sinks areas and get ready stations. They have a camera watching you which is really odd to have a camera there. They need to remove that. So when brushing your teeth. Or doing makeup and getting ready there’s a camera. Soo odd. Hostel is decent.

Friends

10/10

Exceptional

19 Apr 2026

Gary

All good

6/10

Pleasant

12 Apr 2026

William

Kitchen was equipped for cooking. Did not use air con, not needed during the stay.

Partner

6/10

Pleasant

10 Apr 2026

Lidiya

The kitchen’s ovens did not work, so we had to warm our ramen in the microwave. The towels were wet and stinky, but we got them changed quickly. One of the bathrooms had a broken bidet :( so I had to wash on the next. We could hear the neighbours snoring and people walking in the corridor. Overall ok. Staff was very friendly and quick to help us.

Partner

10/10

Exceptional

29 Mar 2026

samuel

Clean and tidy nice staff

10/10

Exceptional

23 Mar 2026

Jaccob

Very convenient and easy great staff and very nice rooms

Partner

10/10

Exceptional

08 Mar 2026

Giselle

The price point and for the convenience of travel they were pretty good. It was a 4 mins walk to the bus stop to go to the Shinjuku station (10 mins travel), but overall not bad. It’s in a quiet neighborhood which is also nice. Toilet rooms are a little small but not bad at all. Would consider coming again!

Partner

2/10

Poor

25 Feb 2026

JOSEPH

room cleaning was very poor, also do not have a slipper in the room.according this rate we could have get much neet & clean hotels with attached bathroom. Aircondition was very noicy too. very disappointed.

Self

10/10

Exceptional

08 Feb 2026

Maddox

Awesome staff awesome place

8/10

Excellent

08 Feb 2026

Diarmuid

Staff were friendly and helpful

Leisure Partner

8/10

Excellent

13 Jan 2026

OMAR

The bathroom is shared, no pool or spa available, everything else was fine.

Self

10/10

Exceptional

11 Dec 2025

Taya

Really great atmosphere!

6/10

Pleasant

03 Dec 2025

Chieh

Okay

Self

2/10

Poor

05 Nov 2025

ying

This property is completely misrepresented online. It is not an inn as advertised, but a basic hostel. The location is very inconvenient — far from any main train or subway stations, making it difficult to reach. There are no toilets on the first floor, and all five bathrooms are on the second floor, which creates serious safety and accessibility issues.

The front staff were rude and unhelpful when I asked for assistance, and communication with management was extremely disappointing. After I reported these issues through Expedia, the management gave false information about the hotel’s condition to cover up the problems.

Overall, this stay was very unpleasant, unsafe, and dishonest in its presentation. I strongly advise future guests to look elsewhere.

Leisure Family

4/10

Poor

11 Sep 2025

Christopher

This is a hostel, not an inn. Also, guests were often loud in the middle of the night.

8/10

Excellent

31 Jul 2025

Hao

Easy check and check out, place was clean and comfortable. The area is quiet and not too far from the stations and bus stops.

Business_and_leisure Self

10/10

Exceptional

03 Jul 2025

Trojan

We were welcomed by two wonderful ladies that guided us to the rules of the hostel. The location is perfect distance from the city. The service was very nice as expected. I will be coming back to this hostel next time I am in Shinjuku!

Leisure Family

10/10

Exceptional

23 Jun 2025

Charles

Easy to check in, accessible location mainly if your doing things in shinjuku. Staff was very helpful. Will come again

Leisure Friends

10/10

Exceptional

16 Jun 2025

Henry

I think it is quiet, clean and

10/10

Exceptional

09 Jun 2025

Teri

Clean, good A/C, seating area and public fridge

Leisure

8/10

Excellent

02 Jun 2025

stephanie

Clean, easy check in and out, kitchen was well equipped, close to stations.

6/10

Pleasant

30 May 2025

Cooper

As everyone else says, the walls in the rooms are really thin. The staff was cleaning or doing something late at night and it made it difficult to sleep. Everything else about the property was fine, and pleasant. All of the rule posters on the walls are a bit off-putting though.

Business Self

10/10

Exceptional

07 Apr 2025

Nolen

Very pleasant experience and stay! The bed was very comfortable and the facilities were easy to use. The location was also within 15 minutes walking distance for the major train lines in Tokyo.

Leisure Partner

10/10

Exceptional

02 Apr 2025

Annie

Not to far from train station

Great place for a low budget hostel.

There is no dormitory, so the place is quiete and very clean. There is a front desk person only from 3 to 10 PM, they are very nice and helpful

8/10

Excellent

13 Feb 2025

Abbey

Cozy and affordable

Stayed at the Nishishinjuku branch for a few days with a friend. We booked a comfort double bed that was, true to the name, pretty comfy! This hostel offered a great balance of both affordability and comfort. The rooms and common spaces were quite tidy, and the kitchen/refrigerator were great to have.

My only real complaint was that it was a bit noisy at times, although I attribute this mostly to being roomed right next to the bathroom. I think it would have otherwise been pretty quiet. Our room also didn’t have curtains, but was still cozy.

The staff were incredibly helpful and friendly both over e-message and in-person. We also had to make a few alterations to our reservation a few weeks after booking, and this was very easy to do through Hotels.com.

Definitely a great stay, and would certainly recommend a stay here.

Friends_and_family Friends

8/10

Excellent

22 Jan 2025

Benjamin

Had a great stay at the Tokyo E Joy Inn. Very clean and very nice people. Only issue was we requested a non smoking room but did not receive one. Other than that great stay.

Leisure Partner

8/10

Excellent

31 Dec 2024

Jonathan

A short walk from the train station and some tourist locations, room was small and basic with a shared bathroom but it’s a capsule hotel

Leisure Self

6/10

Pleasant

27 Nov 2024

Melissa

Good price and value for a short stay. The other guests were quiet at night which was good since sound travels easy in the rooms from outside. Note that towels are 100 yen each if you don't bring your own (not inckude and eating/drinking in rooms isn't allowed

Leisure Partner

8/10

Excellent

17 Jul 2024

Renee

Nice place. One of the better hostels I have stayed in.

Leisure Family

8/10

Excellent

16 Jun 2024

Hana

The location is good , also it was clean . how ever it does not have any fridge on the room, it has shared fridge and bathroom,

Leisure Family

6/10

Pleasant

21 May 2024

Evelyn

Closest station is 9 minute walk, which isn’t bad. The amenities provided by the hostel are extremely limited at best, for instance, you have to pay ¥100 for a disposable towel to use for showering, so you’re better off bringing your own. No spare goods such as toothbrush, toothpaste, etc are provided, aside from shampoo, conditioner, body wash, and a hair dryer. The showers and bathrooms are extremely small. The front desk staff is very nice, though!

Leisure Partner

10/10

Exceptional

29 Apr 2024

Emmanuel

Great spot for first-time Japan Visitors. There are two cheap ($3/day) parking lots within 1min of the Inn.

Unlike traditional Hostels, all rooms are enclosed and PRIVATE, with your own key. The only things open and shared are the restrooms and showers, which are gender-separated.

It's best to stay on the Top floor if possible (double rooms) as that floor also as quick access to the restrooms/showers.

If I had to identify a con, it would be the LARGE steps, but this seems to be a Japan thing. In America, you would rarely need to step more than 6in-9 to reach the next step.

Actually, it's a 3-5-minute walk to the bus station, and the nearby breakfast spot, Original Pancake House Shinjuku, is to die for. I highly recommend it!!!

Leisure Friends

8/10

Excellent

01 Apr 2024

Rebecca

Good for price

Leisure Family

2/10

Poor

28 Mar 2024

Bryan

We made the biggest mistake of booking this hostel for our Japan trip. First off the only thing decent about this place was that its location was a nice quiet neighborhood that had about a 5 to 8 min walk to the Marunouchi line. Last nice thing was their showers were very comfortable minus the super soggy foot mat by the time you take a shower when you get back in evening.

Now for everything else that made this place terrible enough for me to write this review. First off, the bedding is absolutely filthy. I have attached a photo of the actual mattress where you can see that its clearly stained yellow, definitely has been through at least a decade, and has brownish wet marks. ABSOLUTELY DISGUSTING. Secondly, there was a blood stain on my pillow that resembled something similar to those blood marks people have from bed bug bites (also attached below in photos). We were assigned room A06. If you were foolish enough to still book this place, be aware that there is a lamp outside the window that BEAMS light right into the room and illuminates it. I have attached a photo of what it was like at night time 11:20pm. You will see it looks like as if it is day time (I have also attached the info screenshot so you can know exactly when I took the photo)
Now, if you did not know before hand that you don't get towels here, you can rent a very used IKEA towel for 400 Yen or buy a small face towel for 100 Yen in their capsule machine in the shared bathroom area. You cannot eat or drink anyt

Leisure Partner

10/10

Exceptional

10 Feb 2024

Carson

A nice place to stay and pretty close to the train station. A few decent restaurants nearby. It’s in a quiet area which is nice and it feels very safe. We didn’t spend much time in the hostel itself because we were out seeing the city, but it’s a good place to make home base if you’re staying in Tokyo for a few days. Any longer than a week and I’d probably try to find a place closer to the center of the city

Leisure Partner

4/10

Poor

23 Jan 2024

Verified traveler

This place was not what I expected at all. I was given a different room to what I booked that was a full floor away from the toilets and bathrooms. We were forbidden from eating or drinking in the rooms and were only allowed in a shared area with a lights off curfew of 10:30. This is all fine, I guess, but I didn't know this before I booked and didn't have the relaxing experience I expected. If I had been told I would have booked somewhere else.

Self

10/10

Exceptional

23 Nov 2023

lydia

A great stay!

The staff were helpful and friendly, showing us around when we arrived and took us to our room.
A great location and an excellent price, with lots of hidden restaurants in the area.

Partner

8/10

Excellent

15 Nov 2023

Elena

Great location in a super cute and quiet neighborhood with a grocery store just a minute walk away. The room was very clean and spacious although we really wish it had a trashcan and mirror. Also, be careful not to leave any possessions out or else they might be confiscated as the staff are serious about keeping the common areas clutter free. I accidentally left my box of cotton swabs/pads out in the bathroom and when I went to retrieve them found that they were thrown out box and all. This was a bit of a bummer. Overall though great place for the price! :)

Leisure Partner

8/10

Excellent

13 Nov 2023

Donay

The staff was very helpful but I wish they offered an easier way to transport our luggage to our next destination. The rooms aren’t very sound proof but it’s a comfortable place to sleep. Very clean and accommodating for tourists. Surrounding area is very quiet and friendly. Down the street from a metro bus that takes you to Shinjuku station. Would stay here again and recommend for others to stay here as well.

Leisure Partner

10/10

Exceptional

09 Oct 2023

Chawannuch

Very kind staff and near to transportation

Leisure Friends

10/10

Exceptional

03 Oct 2023

Julian

Really good place!

10/10

Exceptional

10 Sep 2023

Nadir Ahmed

Simple check-in / check-out. It is very close to Shinjuku station so you can take a bus or train and go anywhere.

Leisure Self

6/10

Pleasant

13 Jun 2026

KAZUYA

静かな住宅地にあるが、飲食店やコンビニも地下鉄の駅も近くにあり、便利です。ただし、広い道に面しているわけではないので場所は少し分かりにくいかもしれません。

個室ですが、ベッドがあるだけのシンプルな部屋です。シャワー室とトイレは共用で、タオルや歯ブラシ、ゆかたやパジャマは備え付けられていません。近所のコンビニで調達できます。

部屋に冷蔵庫はありませんが共用の冷蔵庫、キッチンがあります。中国人のスタッフはフレンドリーで、日本語も堪能でした。

旅慣れた人向き。東京のホテルが高すぎる中では安い方でしょうが、このレベルで1万円近いのかという不満は残りました。

Self

10/10

Exceptional

21 Apr 2026

Jonas

Personalet var meget hjælpsomme

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

Emil

Ja det var helt perfekt

8/10

Excellent

25 Mar 2026

Benjamin

Wir hatten einen schönen Aufenthalt in der Unterkunft.

Partner

6/10

Pleasant

29 Nov 2025

Kyoung sik

혹시 한국인분들이 숙소 이용하실 수 있어서 남겨드립니다

1. 신주쿠역에서 도보 25분, 버스로 15분정도 걸리며 택시로는 2천엔 정도 나옵니다

2. 수건 제공되지 않으니 챙기시는게 좋습니다

3. 전반적으로 깨끗하고 조용하고 좋습니다만, 편의점이나 가까운 역은 5분에서 7분정도 걸어야 합니다

4. 리셉션이 10시까지밖에 하지 않는데, 그 이후로는 아무 연락도 할 수 없습니다. 가족 단위 외국인이 너무 시끄럽게 하는데도 리셉션에 이야기할 수 없음.. 그래서 별점 뺐어요

5. 화장실, 샤워실 전부 별도의 공간에 있습니다

6. 그래도 싸고 괜찮습니다. 신주쿠쪽에 잡고싶은데 너무 비싸다고 하면 괜찮은 선택지입니당

Self

8/10

Excellent

01 Nov 2025

tomoki

セルフな空間で自由に使用できた。

Business Self