Name: Luana Shibuya
Address: 3-8-11 Hatagaya, Tokyo, 151-0072, JP

6/10

Pleasant

13 May 2026

christina

Was in a good area!
The room was nice and clean.
The only big complaint we have is how very hard the bed and pillows were. We were both in so much pain had to pay for a massage.
If you have any type of neck or back issue whatsoever you will certainly be in lots of pain if you stay here..

Friends_and_family Friends

10/10

Exceptional

05 May 2026

Ermal

It’s close to everything you would want. Solid

Family

8/10

Excellent

14 Apr 2026

Ma Benaluz

clean room it has microwave , ref, washing machine which really a convinient

10/10

Exceptional

12 Apr 2026

Damien

Everything was great

Family_with_children

8/10

Excellent

14 Mar 2026

Polly A

Kitchen needs to have an outlet for the kettle .

10/10

Exceptional

13 Mar 2026

Jeremy

Clean room, no staff on site, directions in booking were clear and understandable to check in and check out.

Friends

10/10

Exceptional

28 Feb 2026

John

Was in a nice proximity to stations and major cities. Was clean and the amenities were nice! Thank you!

Friends

10/10

Exceptional

23 Feb 2026

Simon

Room was great and had everything we needed, staff was incredibly helpful and kind!

Friends

10/10

Exceptional

19 Feb 2026

Mindy

Clean, spacious, very cute and nice quiet area. Exceeded my expectations. Easy check in and out. My translator app really came in handy to understand the house rules. I loved it.

Friends

6/10

Pleasant

16 Dec 2025

Jonathan

Room needed to be cleaned better. Dust everywhere and something that looked like mold on a wall.

Leisure Friends

6/10

Pleasant

01 Dec 2025

Medhat

The room was in excellent and clean condition. The only reason I am giving it 3 Stars is because Expedia was now upfront that there were no elevator and there’s no front reception in this hotel clearly right in the description. It was very frustrating when we arrived and we realized there’s no front reception and the instructions in the Expedia email were not clear.

Leisure Partner

6/10

Pleasant

17 Nov 2025

kurt e

Very nice location. Room and accommodations are also very nice. Check-in was extremely difficult and confusing; took multiple attempts and phone calls before it was resolved. Not having any staff in the premises or a front desk seemed like a non-issue when making reservations but it turned out I missed having that resource available.

Business

10/10

Exceptional

04 Nov 2025

Peter

Clean room close to local stores. Quiet area

Partner

10/10

Exceptional

22 Oct 2025

Fernando

Our stay was nice and comfortable. First time staying somewhere with no staff and self check in but it was no issue checking in. The area was really nice. We were never bothered by anyone. The train station being so close was very convenient. All in all we felt safe and comfortable while staying in our room.

Leisure Partner

10/10

Exceptional

08 Oct 2025

Sean

Good: Location (close to train station, restaurants, convenience store), Clean, Laundry in restroom, Kitchen, Easy self-check-in in multiple languages via touch-screen interface (fast, good for introverts, no checkout needed), Quiet, Good WiFi.

Bad: Self-check-in limited hours despite no-staff system, No dishwashing gloves.

Notes: Not wheelchair accessible (property entrance, rooms).

Friends_and_family Friends

10/10

Exceptional

02 Oct 2025

Josh

Great place to stay

Leisure Family

4/10

Poor

29 Sep 2025

Mary

No internet. Not in Shibuya..50 minute walk.

Leisure Family

10/10

Exceptional

16 Sep 2025

Jackson

Great Stay!

Hotel was very clean and extremely functional. Felt very safe and had all of the amenities we needed!

Partner

10/10

Exceptional

01 Jul 2025

Ryan

Clean, quite and close to train station.

Business_and_leisure Friends

6/10

Pleasant

26 Jun 2025

Juan

Good stay

Leisure Friends

6/10

Pleasant

04 Jun 2025

Francisco

Location is perfect as it is in walking distance to Hatagaya metro station. There are multiple business in close distance to the property (convenience stores, supermarkets, pharmacies, bars, restaurants, hair dressers, laundries, etc). The property is newish and kept in very good conditions. It is perfect for just a couple of days stay. However, it is very inconvenient for staying more than 2 days. The reason is that it is tiny. You a confortable bed, a kitchenette and a bathroom (there is a washing machine but, there is not a dryer). It does not have a proper table were you can seat and eat. Neither has proper seats. There are very very limited kitchen utensils. We booked this property as it was marketed as an apartotel. However, it is a crossover between a tiny hotel room and an apartotel with inconvenient forniture. It is a pity because, even using the same space but, with clever forniture and kitchen utensils the effect would be much different. The location though is second to none. Also, the building looks solid and clean. Hope feedback is taken and an interior designer is hired to improve the product.

Leisure Partner

10/10

Exceptional

09 May 2025

Colin

Great location and very comfortable

Leisure Self

10/10

Exceptional

07 May 2025

Stevie

the hotel was beautiful and quiet in a busy city like Tokyo we couldn't hear any outside noise at night. the amenities in the hotel were also very nice.
only thing could of been better would be some more and comfy pillows. would happily stay here again

Partner

10/10

Exceptional

12 Apr 2025

Brian

It was certainly fun for 3-5 days, but after that we decided to move on and see other areas. Wish they had longer stays month discount pricing but they do not

確かに3〜5日間は楽しかったのですが、その後は移動して他の地域を見ることにしました。長期滞在の場合は月々の割引価格があればいいのですが、そうではありません

10/10

Exceptional

08 Mar 2025

Julian

Compact but perfect

10/10

Exceptional

23 Feb 2025

Sydney

This was a great experience!

Leisure Self

8/10

Excellent

14 Feb 2025

Nick

In a quiet more suburban area of Shibuya with some great local bakeries and ramen places, and the usual lawsons etc very closeby. We enjoyed coming back here compared to the very hectic Tokyo streets. While it’s not in the midddle of the madness it’s well connected to public transport, and was a good change. Useful to know it has a washing machine but no detergent or a dryer, but very close laundromats for drying

Leisure Partner

10/10

Exceptional

20 Jan 2025

Rona

Close to stores and restaurants and also to yhe train stations

Leisure Family_with_children

10/10

Exceptional

11 Sep 2024

Hector

This place was nice & quiet. It’s more spacious than most of the hotel rooms you can book in Tokyo. Neighborhood was nice and quiet. Short walk to the train station. Some good shops & restaurants nearby.

Leisure Family

10/10

Exceptional

17 Jul 2024

Padmanaban

Easy accesible to all

Leisure Family

2/10

Poor

12 Jul 2024

Adriana

This hotel has no staff on premises. And they failed to email me a confirmation code, so I could not enter the building. I had to telephone and ask for help. His English was poor. Eventually he have me the confirmation number, but then there was no EXPLANATION of how to enter the room using keypad. Keypad did not activate even after I called and got more help. EVENTUALLY I got it to activate, it lit up and I was able to enter the room. Very small. I did not stay in the room I went elsewhere and lost my money. Just DREADFUL.

Leisure Family

10/10

Exceptional

05 Jul 2024

Ryan

Perfect spot for being in Hatagaya Clean and comfortable. Close to various restaurants, stores and train station.

Leisure

8/10

Excellent

18 Mar 2024

Ted

Really liked this property. Only had a few issues with the hotel. Other than there’s actually no staff there the neighborhood was nice and lots of small eateries around. We had issues with the door lock. Which wasn’t operating properly. Also it’s a walk up so keep that in mind. The room is actually a lot bigger than most hotels so that’s a plus.

Leisure

6/10

Pleasant

01 Jan 2024

Wade

Nice place to stay for an average of 1-3 days if wanting to stay longer shinjuku is right up the road for better options.

Leisure Friends

8/10

Excellent

03 Sep 2023

Cynthia

Live like a Local

We arrived late afternoon/early evening.
It was hot in Tokyo! There was self check-in outside, that took a little longer than we had hoped, since we had been travelling all day, was tired, hot, and had to look for documents for check-in. Once we completed that step, we walked into a clean place (we had 2 twin beds). It was a culture shock to see the differences compared to America, but after a week, we adjusted. There is limited space to hang clothes or put them away, so my adult daughter and I kept most of our things in our luggage on the floor. There is a stove top, small refrigerator, and sink to cook, but we ate out. The place is in a residential area, and very quiet. It is walking distance to the bus stop and train station. By the end of our week, we were feeling like we lived the way the local people do.

Friends_and_family Family

10/10

Exceptional

12 Aug 2023

Maria

Modern, clean, and with a small kitchenette and washing machine. The stairs are steep and narrow and there’s no elevator, so keep this in mind if you have accessibility issues.

8/10

Excellent

15 Dec 2022

John

This is a very basic hotel that has everything you need in a compact space.

Leisure Self

8/10

Excellent

23 Jun 2026

makiko

洗濯機と浴室乾燥機があったので、わざわざコインランドリーに行かずに済んだのがよかったです。

Friends

8/10

Excellent

22 Mar 2026

YUKARI

いつもは一泊ですが、キッチン、洗濯機があるので長期滞在にも向いていると思います。静かな場所にあるので、夜は静かです。

Friends

10/10

Exceptional

13 Mar 2026

Erika

Jättemysigt område!

Friends_and_family Family

8/10

Excellent

10 Sep 2025

Elvan

Vereinzelte Handtücher waren fleckig und mit Haaren. Das Bad ist super klein und neben der Küche. Die Küche hat extrem gerochen, obwohl wir diese nicht genutzt haben. Hier muss vermutlich dringend der Filter gewechselt werden. Es gibt keinen Aufzug. Check in etc ging problemlos. Die Lage war in Ordnung. Alles war okay.

Leisure Partner

10/10

Exceptional

24 Jul 2025

Minoru

快適　近くの商店街も好き

今日も大満足です。　ドアの暗証番号入れるところの反応が鈍いですけど、最初は不安になりましたが、慣れたので大丈夫です。

Business

8/10

Excellent

25 Jun 2025

ERI