Rose Garden Shinjuku

Japan , Tokyo
Shinjuku Ku, 8-1-3 Nishi-Shinjuku, 9
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100 reviews shown

10/10

Exceptional

23 Feb 2026

roger

Rooms were cleaned every day. The saff always helped.

Partner

10/10

Exceptional

18 Feb 2026

Cody

Highly recommend for travelers looking for a safe haven from the bustling city. Property was clean, beautiful, and gave you a feeling of a home away from home. Will stay again.

Friends_and_family Friends

10/10

Exceptional

15 Feb 2026

nuria

I am a canadian and it was my firts time in tokyo and i am so used to have a big room so when i saw the room i was so surprised because the room was so small no place for the suitcase but i must saw the room was very clean and they provide everything you need in the bathroom toothbrush toothpaste soap shampoo everything i was very surprised even pyjamas so yes over all i will absolutely recommend this place and also its walking distance from the attractions very nice place food was awsome too.

Leisure Family_with_children

8/10

Excellent

05 Feb 2026

Karsten

Clean room. Good location

Leisure Family

10/10

Exceptional

03 Feb 2026

Phuc

great location and very friendly staff

Leisure Family_with_children

10/10

Exceptional

29 Jan 2026

Sophia

The staff was very helpful and very kind the room was very clean! I would recommend staying here!

Leisure Family

10/10

Exceptional

25 Jan 2026

Cherie

Excellent location friendly helpful staff

Partner

10/10

Exceptional

20 Jan 2026

Kaoi

Great room

10/10

Exceptional

16 Jan 2026

Andrew

Was great

10/10

Exceptional

15 Jan 2026

Karen

Everything at this hotel was perfect.
Staff spoke English and were very kind and helpful.
Our twin room was warm and cosy with good wifi ,a fridge,kettle,and extras should we need them.Our room was cleaned every day and was spotless.
Breakfast was wonderful...a large variety of hot and cold items that apoealed to everybodys taste and was buffet styleso you could have as much as you wanted.
We had the loveliest 8 night stay here and I will recommend it to everybody.
Walk to JR station took only 10 mins snd limobus stop only about 12 mins away....

Leisure Family

10/10

Exceptional

06 Jan 2026

Maria

Great breakfast buffet

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Sharon

This was the perfect hotel if you are a 1st time traveler to Tokyo! Right next to the subway station that can take you everywhere. The hotel room was clean, modern, and easy access. The rates were affordable. It was perfect for myself and 3 other adults.

6/10

Pleasant

29 Dec 2025

Sharon

Our room sleeps 4 and was really cramped. It’s not possible to fully open 2 big suitcases; a reasonable amount of baggage for a family of 4. Layout of the room did not really make sense as the toilet is huge but living area is cramped. The toilet auto flushes or cleans every few minutes, which is a waste of water
Additionally, the heater in the room did not seem to work. Towels were old and thin. For the price of the accommodation, more is expected. It gets quite noisy as sirens can be heard in the middle of the night.

Leisure Family_with_children

10/10

Exceptional

28 Dec 2025

Kimberly

Helpful staff, nice beds and bathroom. Great location.

Friends_and_family Friends

10/10

Exceptional

28 Dec 2025

Vijayabaskar

Great location! Close to lot of activities and 2 mins walk to metro. Staff were very friendly and polite. Room was good size and clean.

10/10

Exceptional

22 Dec 2025

Susan

Lovely cosy entrance and room felt luxurious and very clean. Very comfortable bed, Staff were so welcoming and a lovely Juice and chocolate gift on arriving. Loved my stay here

8/10

Excellent

18 Dec 2025

LIAN CHING

Super location next to Nishi Shinjuku Station. Staff helpful. Clean room although small. Concierge area beautifully decorated and serves a free-flow drink for hotel guests.

Leisure Family

10/10

Exceptional

13 Dec 2025

Harikrishnan

We stayed there for a few days and the room was great!

10/10

Exceptional

10 Dec 2025

Hassanoor

Staff were great convenient location only downside was paint wear was visible in room and future was too big for the space. Old Hotel but charming.

Business Friends

10/10

Exceptional

07 Dec 2025

Abhijeet

Great location, great staff. A bit tight room for 6 occupancy.

Friends_and_family Family

10/10

Exceptional

07 Dec 2025

Daniel

Rooms were average for Tokyo but neat and clean. The breakfast was efficient, easy and had good variety. The area is quiet at nighttime keeping noise down but remains safe. The hotel is well situated to the subway and JR lines.

Leisure Family

8/10

Excellent

02 Dec 2025

Magno

Location. Clean, good breakfast food

Leisure

6/10

Pleasant

30 Nov 2025

Tsend-Ayush

Expensive

Business

10/10

Exceptional

27 Nov 2025

Stephanie

Excellent hotel! Super clean. Great staff. Wonderful room and so much bigger than we imagined. Big bathroom. Endless amenities. Fast wifi. Perfect!

Leisure Family

10/10

Exceptional

27 Nov 2025

Margarita

Great for families. The location, the cleanliness, the breakfast - were all awesome for us.

Leisure Family

4/10

Poor

23 Nov 2025

Joel

Rooms at the front of the building have a great view down the street but are extremely noisy due to poor seals on the opening window. Probably no quieter than if you left the window open. So we switched to the rear of the building which is fairly quiet until the construction crew starts making noise at 4:45 in the morning. We did see a notice in the room that states construction starts at 9am but I guess that means nothing.
Rooms are also very small so the bed sticks out into the walkway at the foot. So if there are two people in the room, one has to step into the entry area or get on the bed for the other to pass.
Front desk staff were polite and pleasant with no personality.

8/10

Excellent

19 Nov 2025

michelle Mai

Good

10/10

Exceptional

18 Nov 2025

loi

Room clean and staff helpful

Leisure Family

10/10

Exceptional

17 Nov 2025

Sandra V

Great value! Less than a block from the subway station entrance, spacious room with tub and shower, great breakfast included! Overall a GREAT choice.

Leisure Family_with_children

10/10

Exceptional

15 Nov 2025

Michelle

We booked this hotel same day while we were at the airport and we were very pleased with our experience! The rooms were clean and organized and the staff was very friendly. I would stay here again!

10/10

Exceptional

14 Nov 2025

Jesse

Great stay, close to all the fun spots. The staff were great as well.

10/10

Exceptional

09 Nov 2025

Sundereshwer

Very small room

10/10

Exceptional

05 Nov 2025

Howard

The staff was very helpful and efficient.
Amenities were plentiful and useful.
The hotel was well situated to see the sights and explore.
Highly recommend!

8/10

Excellent

04 Nov 2025

Bernard

Clean and a great location

8/10

Excellent

30 Oct 2025

Asif

Clean rooms

8/10

Excellent

26 Oct 2025

Niki

The hotel was walking distance from the JR lines and local lines.
Very busy area and quite a distance from airports.
Could not check in until 1pm - rooms not ready earlier.
Renovations were taking place and we did not have use of the washing machines.
Fresh towels and water left at the door when the Do not Disturb sign showing.
They supplied toothbrushes and face cleaning products.
Staff were good.

Friends_and_family Family

10/10

Exceptional

24 Oct 2025

Gregory

Great location, nice hotel.

Leisure Family

8/10

Excellent

22 Oct 2025

Irene

Safe and clean room. Excellent breakfast

Leisure Family

8/10

Excellent

16 Oct 2025

Kenneth

The breakfast was a highlight

10/10

Exceptional

09 Oct 2025

Salvatore George

Fantastic hotel clean and excellent location

10/10

Exceptional

08 Oct 2025

Katherine

It was close to a train station, being a nice location. The breakfast was was nice and so was the staff. They showed me around to my room and took time with me for check in!

Business_and_leisure Self

10/10

Exceptional

06 Oct 2025

Sammy

Nearby Shops and food

Self

10/10

Exceptional

05 Oct 2025

Lauren

The room and hotel were very clean.

Friends_and_family Family

10/10

Exceptional

02 Oct 2025

Sharion

Girls trip to Japan

Yes and yes! Very convenient and very cool ac.

Friends_and_family Friends

4/10

Poor

29 Sep 2025

Isabel

Right across from a major hospital. Sirens and ambulances and announcements blaring from megaphones all night.

The pictures make the room seem bigger than they actually are. I originally booked the twin room non-smoking. The room was a closet that smelled of smoke. No room to put luggage anywhere. Unlivable. We had to pay to upgrade as I have claustrophobia and my sister has asthma. New room was a good size for 2 people, but it was the room for 4 people (murphy bed can be removed to make room).

I pointed out mold spots in the bathroom. Staff acknowledged the issue, but they were not fixed. Some dust found. Other than that, clean.

The TV in the room is not a smart TV, its cable with 11 channels.

The breakfast was decent and the hotel is close to nishi-shinjuku entrance, conbini, and a few restaurants.

Leisure Family

10/10

Exceptional

26 Sep 2025

Manuel Savio John

Convenient location allowing quick access to shinjuku and shibuya. Rooms are small but not the smallest I’ve seen. Has all basic amenities and facilities.

Leisure Partner

6/10

Pleasant

24 Sep 2025

Samantha

Solid 3 star - nothing luxurious or outstanding.

Leisure Partner

10/10

Exceptional

22 Sep 2025

Nima Shahidinia

Staff was very nice and helpful. One lady at the front desk helped get us a taxi for a cheaper rate (to the bullet train) than we would have gotten had we tried calling for one ourselves.

Leisure Friends

10/10

Exceptional

15 Sep 2025

Jemaimah

Very kind and helpful staff. Answered all of our questions when asked. English available. Close to everything: station, 7-11, Family Mart, Shinjuku area. Highly recommend. Small rooms as to be expected in Japan but enough space even with 2 travellers having two luggage’s.

Leisure Friends

8/10

Excellent

10 Sep 2025

David

The staff were extremely helpful. The breakfast was very good, both the quality of the food available and the variety of the food. The room was very clean, however I did not like the step in the bathroom. I did bang my toe a couple of times in the night. Overall a delight to stay there.

Leisure

8/10

Excellent

09 Sep 2025

Dean

The hotel is conveniently

8/10

Excellent

01 Sep 2025

Edward

Room is very small. The little round table takes up a lot of space. Great breakfast, about 1000 yen taxi from Shinjuku train station, 10 min ride .
Ten minutes walk to the metropolitan government building which has free observatory.

10/10

Exceptional

30 Aug 2025

Yang

The location of this hotel is very good. It is very close to the subway stations and shopping centers. The front desk staffs are very friendly. The breakfast buffet is also very good. The room is clean, though the size is small compared to those in the U.S. It seems that that is the case for all other hotels in Tokyo as well, so probably cannot complain much.

Leisure Family_with_children

8/10

Excellent

26 Aug 2025

Mariam

Very friendly staff and very nice location.

Leisure Family_with_children

8/10

Excellent

23 Aug 2025

Louise Maree

We enjoyed the location and the close proximity to the train station.
The only down fall was a lack of pool and that the staff were

8/10

Excellent

17 Aug 2025

Yamilette

Tokyo's splendor

It's about 10min from the Tokyo train station and there's a station a couple of blocks from the hotel making it easy to get around the city. There's a 711 nearby for snacks and all kinds of beverages. The city is worth visiting as it has a lot to offer.

Friends_and_family Family

10/10

Exceptional

15 Aug 2025

Vinit

We stayed 3 nights. Family of 4. Room was small for 4 ppl but we expected that. Space was clean, modern (with USB outlets) and had extra supplies to make our stay comfortable like slippers, toothbrushes, etc. Staff were friendly and responded timely to pre-arrival questions. There is an inexpensive Airport Bus transportation that drops and picks up very close to hotel. Location was very good with 2 metro stations within walking distance. Shinjuku entertainment district was very close and easy to walk to. Only negative was they only had 2 washing machines for the entire hotel so plan to wait to wash and dry clothes.

Leisure Family

10/10

Exceptional

03 Aug 2025

David

Bed, service, cleanliness and breakfast

Leisure Family

10/10

Exceptional

25 Jul 2025

Ken

We really enjoyed our stay. Everything /everyone was great. Room was small but I guess that’s Tokyo.

Leisure Family

8/10

Excellent

18 Jul 2025

Verified traveler

Hidden gem in Shinjuku

Great location and breakfast for the reasonable price. Hidden gem in Shinjuku area.

Friends_and_family Family

8/10

Excellent

16 Jul 2025

Amy

Hotel was very convenient to the metro and dining. Room and bathroom were good sized. Daily cleaning service. Some of the bedding was stained and a lot of it was yellowed. Hallways looked a bit dated. Found trash from previous guests on floor under the nightstand that was never cleaned , even after we arrived.

Friends_and_family Family

8/10

Excellent

15 Jul 2025

Vivian

This hotel is near the Nish-shinjuku Station. It’s easy for my family to take the public transit to our destinations oaround Tokyo. The front desk staff are friendly and answered my questions.

However, they need to update the coin laundry machines. There were a total of 3 machines - 1 washer, 1 dryer, and 1 combo washer & dryer. There was always people waiting to do their laundry, which made it inconvenient for many of us.

Leisure Family

10/10

Exceptional

10 Jul 2025

Mikolaj

Yes, the rooms are small but that is Japan.
Exceptional service with a cosy outdoor covered patio and an absolutely delicious Japanese and western breakfast included with every stay. Metro station 100 m away. Walking distance to Shinjuku.

Leisure Family

6/10

Pleasant

06 Jul 2025

Emma

We knew the rooms would be small, but there is far to much furniture in the room and we literally kept tripping over objects as we tried to manoeuvre around each other. Thick tracks of dust by sides of bed ( it ciuld be rolled) and a pubic hair in bathroom...not ours! Too small to be sold a triple rooms. It was actually dangerous

Leisure Family

10/10

Exceptional

02 Jul 2025

Destiny

The service was amazing! Perfect stay since the train was close to our hotel and the city of Shinjuku wasn’t a far walk either

Leisure Family

10/10

Exceptional

01 Jul 2025

Michele

Our family of four enjoyed our 3 night stay here. The breakfast buffet was outstanding, the staff was friendly and helpful with forwarding our luggage to our next hotel. We stayed in the supreme bedroom with 4 twin beds. The room space could have been larger to allow space to walk between the beds.

10/10

Exceptional

30 Jun 2025

Andrew

Perfect location

This hotel is perfectly located near train station as well as tour group meet up location. With a family of 4 it did not feel over crowded, I would stay here again.

Friends_and_family Family

10/10

Exceptional

29 Jun 2025

Matthew

Hotel was a bit outside the bustling area of Shinjuku but was an easy one stop train ride from Shinjuku station. Hotel was clean and safe and more spacious than we were excepting. We had a four bed room

Leisure Family_with_children

10/10

Exceptional

26 Jun 2025

Shannon

Perfect location for getting around and lots of stores and restaurants within a short walk.

Leisure Family

6/10

Pleasant

25 Jun 2025

Trisha

Family Trip

The hotel room is very very small but all hotel rooms in Japan are small for the price. This hotel was fine the location was amazing for Shinjuku very easy to navigate the subway system from this hotel. However we purchased th le breakfast and this was probably the worst breakfast that I have ever had at a hotel. Sorry but not sorry the options were very limited, old bread and canned fruit. If anything stay at the hotel but skip the breakfast and go to the family mart located next door.

Friends_and_family Family

10/10

Exceptional

24 Jun 2025

Matthew

The staff was the best! The hotel is just off the main area of Shinjuku which was nice, but still close to the subway, restaurants, and shopping. Honestly, I don’t know why this hotel is not rated higher. Great stay!

8/10

Excellent

16 Jun 2025

Nicole

The staff was very nice and helpful. The room was very small but comfortable. It was very close to station.

Business_and_leisure Family

10/10

Exceptional

08 Jun 2025

louis

This is our third hotel while in Japan. We were warmly welcomed with a smile. One staff member served my family their welcome juice while I was checking in. She then helped us with our luggage to the elevator. The lobby is simply tidy and elegant. The room is clean and fresh. The shower and restroom are modern and spacious compared to other hotels in Japan. They offer a breakfast buffet for a small fee in the garden, which is simply gorgeous! The food selection is good enough to start your day. It’s also a plus that the local metro station is just a minute's walk right outside. A Family Mart, pharmacy, and 7-Eleven are also nearby. It's a 15-minute walk to the Shinjuku shopping area and station. Overall, we enjoyed our three-night stay and highly recommend this hotel. I hope they continue to maintain their high standards. Thank you to all the wonderful staff!

Family

10/10

Exceptional

02 Jun 2025

Mike

Hotel staff was very nice and accommodating. Our stay was pleasant and we had no issues. Rooms were clean, comfortable and quiet. We were near elevators but never had issues with noise. Would highly recommend for future guests looking for a reasonable rates, location and amenities.

Leisure Family

10/10

Exceptional

29 May 2025

Sylvia

Room was clean n neat. The beds were comfortable n clean. Japan has small master as an art. Breakfast was good, hot coffee n a good mix of food. We loved the location n breakfast included!

Leisure

6/10

Pleasant

26 May 2025

Kavita

Nice property in good location. A/C did not work properly though.

8/10

Excellent

25 May 2025

Carrie

Pros: hotel is close to subway lines, daily breakfast (extra charge but small charge), clean, daily towels, pajamas and water left at door even if you choose not to have the staff clean) Ask for an upgrade when you arrive - it was only an additional $105 USD for 5 nights (they must do this a lot as they had photos of the rooms available for upgrade) This room was significantly bigger. The staff is helpful. No concerns with the staff - as expected.
Cons: rooms are small - think European size rooms, the rooms have this feeling. The rooms have carpet in the main building that is old. I ended up with a terrible allergy exacerbation after the first 2 nights worsening when I was in the room requiring treatment. We stayed the full 5 nights since moving hotels was not an option for us. I would suspect that there is mold throughout this older building, not certain if the annex building has this problem. Be aware if you have any allergies especially to mold. The hotel would be improved if they would remove carpets and put down a hard surface floor, repaint and a thorough HVAC cleaning. The hotel is good, but would suggest staying nearing Tokyo station to be more centrally located. Tokyo is huge. We spent 25-50mins on trains moving around the city from this hotel most days. This is not really a problem for this hotel, but something to consider when deciding on a hotel.

Leisure Family

6/10

Pleasant

16 May 2025

Very small rooms and bathroom.

Leisure Family

10/10

Exceptional

12 May 2025

Misty

Was a great property. Right beside subway and near Love Statue where a lot of tours meet at.

Leisure Family

10/10

Exceptional

09 May 2025

Sharron

Staff

6/10

Pleasant

05 May 2025

Dominic Ronan

Did the job, but rooms are quite small

6/10

Pleasant

04 May 2025

Antonina

Hotel was located in a business district. Felt safe & was quiet, no night noise. But the room we for 3 people was not as shown on the website. It was tight and Japanese style, beds were very close to the floor, & in a row little room between beds. The Japanese restaurant next to the Hotel was costly and little english. We didn't try the italian Restaurant on the premises.

Leisure Family

8/10

Excellent

03 May 2025

Andrea

It's a little pricey for what you get.

It's an ok place for a night or two. It's close to the train station and an easy walk to restaurants and shops. I think the whole place needs a bit of a makeover, lots of dust under the beds. Other than that, it's relatively comfortable. It doesn't have a view at all. You're just looking at another building but like I said for a night or two it's definitely doable. The breakfast is OK. And the staff, of course is lovely.

Friends_and_family Family

10/10

Exceptional

01 May 2025

Dominic

10/10 amazing stay in great location

10/10

Exceptional

29 Apr 2025

Ankur

Good property and good location. Avoid the breakfast buffet.

Leisure

6/10

Pleasant

20 Apr 2025

Fariba

Room smells so bad

Leisure Partner

6/10

Pleasant

20 Apr 2025

Brayden

A decent hotel in a conveniently located area.

Leisure Friends

4/10

Poor

19 Apr 2025

Cyrus

Didn’t look good as the pictures

Leisure Family_with_children

10/10

Exceptional

16 Apr 2025

CHRISTOPHER

Good location. Friendly staff.

Leisure Family

8/10

Excellent

11 Apr 2025

Fariba

There is a lot of noise inside the hotel came to the room.

Leisure Partner

10/10

Exceptional

09 Apr 2025

Hector J

A great location near metro station. The room are small but is the same in other mayor cities in the whole world.

Leisure Family

6/10

Pleasant

09 Apr 2025

Melodia

Close to shops/restaurants and train station. The bathroom had flying bugs/insects which was brought to their attention twice but not resolved; the shower/bathtub did not drain properly and always got flooded after each shower. Again not resolved by the hotel.

Leisure Family

6/10

Pleasant

07 Apr 2025

Jarvis

Rose Garden Shinjuku was an interesting Hotel. It is split into two with an alleyway dividing it, stayed as a group made that a bit awkward. Hotel itself felt dated, like an early 2000 Motel, but cleanish. Staff was nice and tried to accommodate the best they could. Rooms were on the small size with nothing plugged in. Laundry Room was location in main hotel only, unfortunately we were in the other part of the hotel. Only had two machines, so forget washing clothes if you are late. Location, itself, was the best part. Subway like was feet away, with ample convenient stores, pharmacy, coffee shops, laundromats and restaurants close by. center of Shinjuku was about less than 10 minutes walk.

Leisure Family

8/10

Excellent

04 Apr 2025

Steve

Nice and helpful frondesk. Very good breakfast. Close to subway and restaurants and shopping centers.

Leisure Family

8/10

Excellent

03 Apr 2025

Catherine

Was a good stay, close to train station. Staff were very helpful, room was good. We had 4 adults and two children, we all fit but rooms for suitcases or luggage was non-existent.

Leisure Family_with_children

10/10

Exceptional

30 Mar 2025

Ashleigh

Easy commute, right next to train station.

10/10

Exceptional

27 Mar 2025

Siew

Rose Garden

Very clean. Great staff and service. Also, nice amenities.