Name: Wpu Shinjuku
Address: 7-10-5 Nishi-Shinjuku, Shinjuku-Ku, Tokyo City, 160-0023, JP

10/10

Exceptional

18 Jul 2026

Deborah

The location, what is what caused us to make the reservation in the first place. The staff, the amenities, the included breakfast or would make us want to come back. This is not a fancy chain hotel, nor are their prices! This was an extremely welcoming location in a very busy part of Tokyo. The large, relaxing lobby with sofas, chairs, and tables to work at and great Wi-Fi make this an excellent place to stay.

Family

8/10

Excellent

17 Jul 2026

Fred

Great location.

Friends

10/10

Exceptional

14 Jul 2026

juan

Amazing location with access to everything. Great for first timers.

Partner

10/10

Exceptional

12 Jul 2026

Nathan

Great stay, close to everything.

Self

10/10

Exceptional

05 Jul 2026

Collette

Fabulous hotel full of life. Really close to all the interesting sights in Shinjuku. Staff very friendly and kind

Family_with_children

8/10

Excellent

03 Jul 2026

Aaron

The staff was excellent with the exception of one that seemed to be blunt and was a westerner.

The place was clean and laundry seemed to be a pain trying to get a machine at various times of the day.

Hotel supplies ear plugs but it still is noisy due to the area, 50/50 on wether I would stay again as the staff were the best thing about the place and the convenience of being just a little out of the way of shinjuku.

Almost forgot but once again thank you for the birthday card and chocolates, I don’t really celebrate it but it is the thought that counts and I did have a picture of the full room but it is blurry.

Self

10/10

Exceptional

29 Jun 2026

Gabriela

Loved it , the location was great close to a lot of stations . Walking distance to a lot of main spots . The breakfast was perfect . Everyone was really friendly and helpful and spoke English.

Self

6/10

Pleasant

26 Jun 2026

Sang

Hotel room was small. There are no drawers for clothes and no microwave. We had a window but you will not be able to see through. Location is great and is an easy access (10 min walk) from Shinzuku Station.

Partner

10/10

Exceptional

24 Jun 2026

Aashna

Service was great, staff was friendly, and the room was clean and well maintained.

Friends

10/10

Exceptional

23 Jun 2026

Gavin

The breakfast is very bare bones but it’s free so can’t complain. The staff are very helpful, rooms are great and great location in shinjuku. Would recommend staying here what you get for the price is amazing.

Friends

10/10

Exceptional

23 Jun 2026

Chris

Staff were all excellent! It was my partners birthday and they went above and beyond to make it feel like a special stop on our tour. Location is great - and the onsite bar was great. Rooms were a good size and had everything we needed and more. Breakfast was ok - but treat it as a little snack before you go and find something substantive.

Partner

10/10

Exceptional

23 Jun 2026

Yeo

Helpful and friendly staff. Thank you for the complimentary simple breakfast !

Friends_and_family Friends

10/10

Exceptional

22 Jun 2026

Ryan

The staff were all so kind and helpful! Our room was so clean as well, and the location of the hotel was perfect. I’d definitely stay there again!

Partner

10/10

Exceptional

21 Jun 2026

Michael

Perfect location near Shinjuku Station. Nice modern, clean, well-maintained property. Recommend for tourists looking to explore Tokyo

Friends_and_family Friends

8/10

Excellent

21 Jun 2026

Sharon

The location is great. We were near 100 restaurants or more. We felt safe at night. The guy at the front desk was fantastic giving us restaurant recommendations and directions to sports stores and department stores. The pastries were nice in the morning. It is true, they may have to reverse the escalator which they did immediately and also helped us with a ton of luggage. The price was good. We could store our luggage. There are washers on site. There is a nice room to read. The rooms are simple and clean. We enjoyed our stay. It is not a Hilton but it was near everything.

Friends_and_family Family

8/10

Excellent

20 Jun 2026

Robert

The staff was fluent in English and very helpful. Clean room and the food and beer in the bar downstairs was very good. There also an izakaya in the basement that was excellent. The only issue was the weird smell in the hallways. It’s a gray place to stay, but it’s obviously not a five star hotel. But for what it is it’s excellent.

Partner

8/10

Excellent

15 Jun 2026

Ka F

The place is well kept and located in a convenient area. The only issue is that the room is really small and the elevator does not reach the platform. Traveling with a large suitcase would be a problem if you choose to stay in this hotel.

Partner

10/10

Exceptional

13 Jun 2026

Matthew

Perfect hotel. Clean and good size room. Reasonably priced. Great location.

Partner

10/10

Exceptional

12 Jun 2026

Jonathan

Staff was very helpful and room was clean. Great location.

Self

10/10

Exceptional

11 Jun 2026

Ryan

Great location, helpful staff, incredibly soft landing for foreigners, and good vibe (and beer!)

10/10

Exceptional

06 Jun 2026

Precious

Small but functional rooms and bathrooms. Easy walk to stations, shopping, dining and Tokyo busy life

Family_with_children

10/10

Exceptional

05 Jun 2026

Roy

Brilliant stay, perfect location for exploring Tokyo. Rooms are clean, self laundry service was really handy to have and very cheep.
Every member of staff was helpful.
Would defiantly stay here again.

Partner

10/10

Exceptional

04 Jun 2026

Braden

I absolutely loved this hotel! I’m 50 and I found it perfect. My son joined me for part of the trip and he is 27 and also found it perfectly located. I would 100% stay here again! Shared kitchen, good breakfast croissants and toast, plethora or amenities if you forgot anything. 10/10!!

Friends

10/10

Exceptional

03 Jun 2026

Shawn

Hotel was fantastic for my 10 person family on vacation. Rented 4 rooms for 5 days each and had no problems. Great middle ground between westerner-friendly and local authenticity, especially for inexperienced travelers.

Family_with_children

6/10

Pleasant

03 Jun 2026

Paul

Location

Self

10/10

Exceptional

01 Jun 2026

Silvia

Great location, central to everything. Staff really friendly and knowledgeable! Rooms clean and modern. Highly recommend!

Family

10/10

Exceptional

31 May 2026

Melissa

This hotel was conveniently located. The staff was very helpful. And it had a great vibe especially for young adults and the artsy people. Very welcoming and inclusive.

Friends_and_family Family

8/10

Excellent

31 May 2026

Tasneem

This is a lovely hotel. I visit Japan often, but this is my first time staying here. The location is excellent — you’re right in the heart of Shinjuku, with public transport, restaurants, bars, and shopping literally on your doorstep. It’s a busy area. From the moment I arrived, all the staff were super friendly and welcoming. Service was excellent, and the staff speak English. The hotel premises and my room were very clean. Housekeeping was done well each day, and a complimentary bottle of water was provided. Wi‑Fi was very fast. To be honest, I was hardly at the hotel as I was out most of the time. As a female solo traveller, I always choose a centrally located, clean, and safe hotel with good service — and the WPÜ HOTEL delivered on all these points. The only small drawback, which is common in Tokyo hotels, is that the room was very small and quite dark. It would be nice to have a proper window. That said, I was out most of the day and only returned in the evening to shower, sleep, and head out again the next morning. There is so much to do in Tokyo. Unless you plan on spending a lot of time in your room and want something more spacious, in which case you’ll likely need to book a more expensive hotel, this place is a great choice. I saved money by staying here and used those funds for shopping and dining at some great places. One thing to note is that access to and from the hotel involves either stairs or an escalator. There is an escalator going down, but not up, so you’l

Self

10/10

Exceptional

27 May 2026

Beshoy

Unbeatable location, staff were incredibly kind and helpful with any questions. Would recommend and looking forward to staying here on my return to Tokyo!

Self

10/10

Exceptional

26 May 2026

Peter

Nice location with everything a solo traveler needs.

Self

8/10

Excellent

21 May 2026

Alison

Convenient locatio

Family

10/10

Exceptional

20 May 2026

Simone

Great location, clean room. Staff friendly. Would recommend!

Partner

10/10

Exceptional

20 May 2026

Victoria

Convenient location, quiet and helpful staff

Self

10/10

Exceptional

19 May 2026

Alastair

Ideal hotel for a first time visit to Shinjuku and Tokyo.

Self

8/10

Excellent

17 May 2026

zane

Great location, close to the station and food/action. Room was small but clean and perfect for 1 person.

Self

10/10

Exceptional

16 May 2026

JOHN

Centrally located. Staff very professional and friendly. Love the onsite laundry room. Family Mart convenience store at the end of the block and Cafe Volecce two doors down. Good coffee

10/10

Exceptional

14 May 2026

Darren

Great staff.

Self

10/10

Exceptional

11 May 2026

Sean

Really nice hotel and very well located with quick access to train station. Great staff as well. Nice room with comfortable bedding. If I could offer areas to improve, the dryers for laundry are awful. Also, I understand it would not be a full breakfast, but a bit more variety would be nice. Overall, I would stay here again.

Self

10/10

Exceptional

10 May 2026

Brett

Great location, clean and friendly staff.

8/10

Excellent

08 May 2026

Dariela

Excellent area, close to busy Shinjuku but not such a busy street. Plenty of restaurants and convenience stores super close by. My only complaint is the window of our room was frosted and just opened to a slit. It felt claustrophobic even though the room is very nice, I couldn't be in there for too much time. Would definitely recommend it if you don't care about the window! Maybe other rooms do have reagular windows!

Family

10/10

Exceptional

08 May 2026

Raquel

We had a fantastic experience! Finding a hotel that balances perfect location (especially near the Shinjuku Station) with exceptional staff service really made our trip to Tokyo much smoother.

Family

10/10

Exceptional

06 May 2026

Rebecca

My daughter and I had an excellent stay at the hotel. Super convenient, very clean and a fabulous complimentary breakfast. A great base for exploring Tokyo.

10/10

Exceptional

05 May 2026

TSE

The hotels location is excellent, super convenient for shopping and eating out. Staff are friendly, receptionists are young and good communications in English. That’s the reason the hotel looks very popular for westerners.

We left hotels after short stays visiting out of Tokyo area and then returned for another stay in the hotel. The hotel helped us keeping large luggages which is a value added services. Well appreciated!

Next time I will visit Japan, I trust I will stay in WPU again.

Friends_and_family Family

6/10

Pleasant

05 May 2026

Pardeep

Room was not worth the rate paid. Breakfast was inadequate. The reception staff was very good being the only highlight of this hotel

Partner

8/10

Excellent

02 May 2026

ELLENOR

Fast and friendly check in. It’s too bad early check in was not available but the bread, pastries, tea and coffee were a nice perk in the morning in lieu of any breakfast offered. The area is quite noisy at night with many sirens and loud music.

Self

10/10

Exceptional

02 May 2026

travis

Very helpful staff and they all speak very good English which is helpful.

6/10

Pleasant

30 Apr 2026

Justin

Solid place though I would say the bathroom has a strong pee smell which I thought was weird but I wasn’t there for too long.

Self

10/10

Exceptional

29 Apr 2026

Brenda

Great location. Decent size room. Could open two medium suitcases and leave them open. Laundry facilities good. Bread for breakfast a bonus. Cafe/bar on-site. Would stay again.

Family

8/10

Excellent

28 Apr 2026

Simon

Great hotel, good location and comfortable beds. Space for luggage and clothing limited but not unusual

Friends_and_family Family

10/10

Exceptional

28 Apr 2026

Brandon

Very central to everything in shinjuku would definitely stay here again when i come back

Friends

10/10

Exceptional

28 Apr 2026

TSE

Excellent location and easy to find, just block away from Odakyu Shinjuku station. Staff are nice, helpful and flexible. Will be back to this hotel if visit Tokyo again.

Friends_and_family Friends

10/10

Exceptional

26 Apr 2026

Wayne

Great location. Walkable from the train station. Close to shopping and dining options. Great staff. Free coffee bar in the morning.

Partner

10/10

Exceptional

23 Apr 2026

Jamil

Clean room, decent size, staff was super friendly and helpful. I would definitely stay with them again

Self

8/10

Excellent

22 Apr 2026

Michel

Clean no frills property.

Self

8/10

Excellent

20 Apr 2026

Richard

Clean rooms. Nice staff. Basically Apa hotel sized (maybe even slightly smaller). Probably good if you’re with a group because there’s a lot of common area space

Self

10/10

Exceptional

20 Apr 2026

Emmanuel

really enjoyed the location, room and lobby area

Self

10/10

Exceptional

19 Apr 2026

NEIL

Great stay. Thank you.

Self

8/10

Excellent

17 Apr 2026

Paula

Location was good, close to the station and the sights of Shinjuku all within walking distance.
Clean rooms.

Family

10/10

Exceptional

17 Apr 2026

Roger

Staff at check out were sweet and friendly. Property is nice. Cool areas to hang out. Great little bar/restaurant with music.
Hotel is in a great area to just wander around and check things out.

6/10

Pleasant

17 Apr 2026

Jessica

Convenient

Partner

6/10

Pleasant

15 Apr 2026

Daniel

No cooling, very small room and bathroom.

Friends_and_family Family

10/10

Exceptional

14 Apr 2026

Joyce

We were thoroughly our nine night stay and were very pleased with our room (triple bed). It was very clean and we could request the room to be cleaned as needed. The staff was excellent and was readily available to answer questions or help. Light breakfast available (croissants, hot tea, coffee or juice available every morning. Shopping, eating and train station accesses within walking distance. Washers and dryers available on the 6th and 7th floors. All in all we highly recommend this hotel.

Friends_and_family Family

6/10

Pleasant

12 Apr 2026

Ramanpal

It was very noisy given location close to Shinjuku station. The hotel hallways were smelly. The walls in the room were a bit old/dirty. The bathroom reminded me of an airplane restroom. Staff were nice. I would recommend staying a little further from the station in a nicer hotel.

Family_with_children

8/10

Excellent

07 Apr 2026

Kerry

Friendly staff. Decent rooms. Great location. Very clean.

10/10

Exceptional

06 Apr 2026

Semrah

The hotel and washroom space is small but very clean, the staff are helpful and nice. The Wifi is not the best (I wasn't able to use it to transfer my photos from my camera) but we found that to be the case throughout Japan. I’d recommend this hotel.

Partner

10/10

Exceptional

06 Apr 2026

Inge

Warm welcome at check in, great central location and the free morning tea and lounge were a huge bonus. Would stay again!

Self

10/10

Exceptional

05 Apr 2026

Sung Yip

Very convenient area, clean room, staff was very nice.

8/10

Excellent

04 Apr 2026

Ronald

No air, but they tell you about it there, the room was pretty stuffy until we figured out how to crack the window about an inch.

Family

10/10

Exceptional

02 Apr 2026

Aurea

Room was clean, staff are great and helpful. Very centrally located, close to subway station.

Partner

8/10

Excellent

01 Apr 2026

Theresa

Overall good, just cleaning could be improved. When we first came into our room, we found stuff from previous guests which was a bit odd. Cleaning staff didn’t replace coffee or coffee cups repeatedly, even though we asked, so that was a bit annoying

Partner

10/10

Exceptional

01 Apr 2026

Diana

Everything was clean, staff was friendly, complimentary tea & pastries in the morning was wonderful.

Friends

10/10

Exceptional

31 Mar 2026

Isauro

WPU Shinjuku, yeah we slid through smooth,
Clean little room, had that calm Tokyo groove.
Sheets crisp white, everything tight,
After long days out, it hit just right.

Staff on point, always kind with the greet,
Low-key helpful, made the whole stay sweet.
No stress vibes, just easy and cool,
Felt more like a spot than a standard hotel rule.

Laundry upstairs 6/7, clutch on the run,
Fresh fits daily while we out having fun.
Travel light, still stayed fresh to the core,
That’s a small thing that matters way more.

No A/C? Thought that might kill the vibe—
But nah, still chill, felt good inside.
Air stayed easy, nights slept fine,
Tokyo breeze did us just fine.

If you want laid-back, simple, and clean,
Right in Shinjuku’s electric scene
WPU’s a move, no need to overthink,
Just check in, kick back… and enjoy the link.

Business Friends

10/10

Exceptional

30 Mar 2026

kathryn

Great for solo travellers. Staff v helpful and fab location to Shinjuku station.

Self

8/10

Excellent

30 Mar 2026

William

Laundry self service was easy and convenient to use. Individual room temperature cannot be controlled since all rooms are on a central control. Room was hit and stuffy at times. Only way to resolve is by opening the window. Downside is a significant increase in street noise all day and night.

Family

10/10

Exceptional

26 Mar 2026

Tyler

Great staff, very helpful! Room was spacious enough for my whole family, liked the proximity to subway and train stations, would recommend hotel for families!

8/10

Excellent

24 Mar 2026

Shelby

Great location - easy access to Shinjuku Station (west exit) to get around with lots of restaurants/shops close by. The staff were very friendly! The room was a bit stuffy but they are in the midst of switching over their heating/cooling system. The surrounding area is noisy, so keeping a window open at night was not an option. The rooms are small (normal for Japanese hotels) but enough space for my teenage daughter and I. The beds were cozy!

Family_with_children

10/10

Exceptional

24 Mar 2026

Keith

Funky hotel - great location

10/10

Exceptional

23 Mar 2026

jean claire

great stay! highly recommend

10/10

Exceptional

22 Mar 2026

esther

I was very please with the WPU Hotel Shinjuku.
The WPU staff was very helpful and the
breakfast hit the spot.

Self

8/10

Excellent

21 Mar 2026

Francis

Clean room, kind staff, well located, wi-fi. Beds are basic.

Partner

10/10

Exceptional

17 Mar 2026

Marilyn

Room was very clean. Hotel was very close to Shinjuku station which was very handy, and so close to the entertainment district. The staff were so awesome. They were very helpful and accommodating and what I liked the most was they all spoke very fluent English which was soooo helpful when conversing with them.

Self

10/10

Exceptional

17 Mar 2026

David

Great hotel, excellent location and friendly staff!

Partner

10/10

Exceptional

13 Mar 2026

Philip

Great location. Maybe one of the most convenient for access to Shinjuku and transportation!

Also area is better than kabuchiko for families.

Family_with_children

10/10

Exceptional

10 Mar 2026

Garrett

Loved this hotel.

10/10

Exceptional

09 Mar 2026

Philippe

Good location, especially for nightlife and transit access.

Self

10/10

Exceptional

09 Mar 2026

Mario

This hotel boasts an excellent location, only minutes away from Shinjuku Station, perfect for exploring the vibrant city both day and night. Their delightful breakfast features fresh coffee, juice, and mouthwatering pastries to start your day right. The staff is exceptionally friendly and eager to assist, ensuring a welcoming atmosphere throughout your stay. We would absolutely consider returning to this wonderful place!

Partner

10/10

Exceptional

08 Mar 2026

Anjali

Great place. Friendly staff. Very ideal location. They provide skincare, other basic necessities

Friends_and_family Family

10/10

Exceptional

07 Mar 2026

Jamie Paul

Clean, tidy and Perfect location to explore

10/10

Exceptional

04 Mar 2026

Francis

Good location.

Self

10/10

Exceptional

04 Mar 2026

Qianna

The rooms are small as expected for Tokyo. It was clean, easily accessible, welcoming. The only complaint was the temperature-The entire building system is set the same (either heating or cooling depending on the season). The heat was on when we arrived in the room. The staff provided a small fan which was helpful. It took over 24 hours for the room to cool once the heat was turned off. Once the room cooled, it was too cold.

The staff were amazingly helpful and polite. Would absolutely return to this location if needed.

Friends_and_family Family

8/10

Excellent

03 Mar 2026

Tony

Really great location, staff were ultra friendly and helpful. Breakfast was a bit “meh”

Family_with_children

10/10

Exceptional

02 Mar 2026

robert

Adjacent to the chaos. Perfect location. Five minute walk to Shinjuku station entrance or three hours if you get lost finding the right entrance. Cool hotel with a great vibe.

10/10

Exceptional

02 Mar 2026

Derek

Excellent in general

Friends

10/10

Exceptional

02 Mar 2026

Brendan

Great place to stay for the Tokyo Marathon

8/10

Excellent

01 Mar 2026

Vicki

Clean room. Great staff. Promotions provided by the hotel for the Tokyo marathon- breakfast, shakeout run, bento box (post race). Liked the breakfast area with microwave, sink, tea and breads

10/10

Exceptional

27 Feb 2026

Angelo

Fantastic stay at this hotel! Staff was so kind and helpful and amazing. Simple check in and out. Super clean room with everything you need even if it's not the largest. Close to absolutely everything in one of the best spots in Tokyo. My only complaint is that there was no AC but they did give me a fan. Not sure if there is AC in the summer since there was an AC thermostat but maybe because it is still winter time they don't turn it on? But overall, amazing and will definitely stay there again.

Self

10/10

Exceptional

25 Feb 2026

Bradford

Room Clean,staff friendly

8/10

Excellent

24 Feb 2026

Catherine

Room was clean, staff were friendly. Convenient location. Sheets were never changed for 8 days, and room was noisy due to DJ/radio booth attached to the hotel.

10/10

Exceptional

24 Feb 2026

Tadeh

Clean room, simple but all we needed for a short stay. Staff were friendly. Cool bar in the building. Great location. Reasonably priced.

Partner

8/10

Excellent

23 Feb 2026

Sherry

Nice hip hotel with English speaking staff. Simple accommodations, simple pastries for breakfast, standard Japanese size room. Average facilities, toiletries, in an ok area of Shinjuku.

They allowed me to store my luggage, as my flight was in the late evening. They even switch the escalator backwards to allow me to return back down to ground level. (there's only one escalator), no elevator to my known eye.

Overall good stay.

Self