Hotel Zero 1

Canada , Montreal-QC
Montreal, 01 Rene-Levesque Blvd. Est
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100 reviews shown

10/10

Exceptional

09 Mar 2026

Raian Jaren

Shirley, the lobby person, was very nice. She allowed us to check in early free of charge because we got there a little but earlier than the check in time. The room was VERY clean and spacious.

It is essentially in the middle of the places we wanted to go to. A metro station is a block. away, a bus stop that's across the street, Chinatown literally across the street too. A lot of breakfast and lunch places nearby (also bakeries and patisseries). We love the place so much, if we ever go back, this is the place to be.

Friends

10/10

Exceptional

09 Mar 2026

Jean-Frederick

It was amazing. The staff are still nice and it was my 3rd time in there. The gym is small but effective and I also love the fact that we can go to the Couche-Tard without going outside. Everything was great and they gave me extra coffee cups when I asked. Thank you so much I had fun!

Friends_and_family Family

8/10

Excellent

01 Mar 2026

Greiry

Nice staff, and decent property.

Friends

8/10

Excellent

28 Feb 2026

Roxanne

The room was great.

Friends_and_family Friends

10/10

Exceptional

27 Feb 2026

ESTHER

The Loft with Queen bed was spacious, airy and bright thanks to the large windows with great views! There are some things to note: The concierge isn't always manned 24hr so just be aware. No robe, slippers or water provided so bring them if important to you. Lastly, no USB port for charging (plenty of outlets though). The location is fantastic and the hotel is connected to a convenience store which is very helpful. Would definitely go back due to the location and space alone.

Self

8/10

Excellent

25 Feb 2026

Matthew

It was easy to check in, and the beds were very comfortable. The staff were friendly, and they spoke perfect English. This was big for us because it was our first trip to quebec travelling from BC. Very simple and straightforward check in and the hotel offered a quiet, peaceful experience.

Family_with_children

8/10

Excellent

24 Feb 2026

Gabriel Jorge

Nice Staff, good room view

Partner

10/10

Exceptional

24 Feb 2026

James

Courteous helpful staff. Great location

Partner

10/10

Exceptional

23 Feb 2026

Bradley C

The place was clean, staff were friendly!!

Friends

6/10

Pleasant

21 Feb 2026

Eric

Good location. Ridiculous lack of basic things like utensils

Business

8/10

Excellent

21 Feb 2026

Kimberley

Hotel amenities

10/10

Exceptional

18 Feb 2026

Shamar

Clean room, hotel had everything we needed! Beautiful stay!

8/10

Excellent

18 Feb 2026

Alexandre

A room with a different configuration and more windows.

Self

6/10

Pleasant

16 Feb 2026

Jean Paul

The staff were wonderful. But our room wasn’t clean till 2 days later , later that day around 6. It was a long day for us and We had to wait in the lobby for them to finish
The fridge wasn’t working (they fixed it as soon as we mentioned it) didn’t have enough towels until we requested it

Leisure Partner

6/10

Pleasant

16 Feb 2026

Kate

Room was in good condition. I booked a panoramic room and felt the images on the website were a bit misleading.

Leisure Partner

10/10

Exceptional

10 Feb 2026

Jorge De Jesus Ibarra

Very well experience and staff!

Leisure Self

10/10

Exceptional

08 Feb 2026

Angel

Loved this hotel great price! Amazing panoramic room and View!

Family

4/10

Poor

07 Feb 2026

James

Didn't fix my tv issue despite two phone calls to the desk. I missed the opening of the Olympics!

Business_and_leisure Self

8/10

Excellent

03 Feb 2026

Henriette

Staff was plasant, room was clean, beds very comfy, love that the window opens. Rooms are poorly laid out - some small edits would make a big difference: I.e. some shelving near the narrow bathroom sink to put your toiletries, more towel racks or hooks, hooks near the door (the coat closet is nowhere near the door), boot tray for drippy winter boots. The breakfast is basic and not worth paying for!

Other than that, it's ok value for the discounted price we scored.

Friends_and_family Friends

10/10

Exceptional

01 Feb 2026

Isabel

Nous avons séjourné dans cet hôtel trois ou quatre fois déjà et nous y revenons toujours avec plaisir. Il est bien situé, l’endroit est joli et agréable. Le rapport qualité-prix est raisonnable, ce qui en fait un choix fiable pour nos séjours.

Partner

10/10

Exceptional

31 Jan 2026

Serge

Excellent

8/10

Excellent

29 Jan 2026

Alonzo

Very responsive and help

6/10

Pleasant

29 Jan 2026

Carrie

No cold water - apparently our whole floor but they put us there anyways. Also, we requested for the room to be made up, and it wasn’t done at all. We were there for three nights.

Leisure Family

2/10

Poor

25 Jan 2026

Sammerjeet

The bed was so uncomfortable and especially very small for 6 ft guy like me. The pillows were so hard, I barely got any sleep and the bed was so uneven. The loft was really small and the pictures are misleading. I am highly dissatisfied with my stay.

Leisure Partner

8/10

Excellent

24 Jan 2026

Andres

Staff was great

Leisure Friends

10/10

Exceptional

23 Jan 2026

Rosanne

The room and the view were wonderful. Staff so helpful and curteous. We thoroughly enjoyed our stay.

Family

10/10

Exceptional

19 Jan 2026

Ahsan

Great room with good beds we gad a nice view of the city the staff made our experience better

Leisure Partner

10/10

Exceptional

19 Jan 2026

Abby

The room was clean, and the staff were kind.

Business_and_leisure Friends

10/10

Exceptional

19 Jan 2026

Tahmid

The room was very clean and in a great location.

8/10

Excellent

18 Jan 2026

yassine

Nice

Partner

10/10

Exceptional

18 Jan 2026

Emma

Stayed here for 1 night and it was perfect! Very close to all the Ames one areas :)

6/10

Pleasant

17 Jan 2026

Lily

Service was okay
We asked for housekeeping, they said they would send them and never did.
Valet was not available.

Leisure Friends

10/10

Exceptional

17 Jan 2026

Jacques

Very clean. Great location. Friendly yet professional staff. Windows can be openend, which is a plus for those who are not fans of AC and the dryness of pulsed air systems

Leisure Friends

10/10

Exceptional

15 Jan 2026

Maria Vanessa

Excellent staff, very helpful!

Leisure Self

10/10

Exceptional

15 Jan 2026

Jasmina

Friendly staff

10/10

Exceptional

11 Jan 2026

brian

Great location

Leisure Friends

8/10

Excellent

08 Jan 2026

Alexandre

Very comfy bed. Nice room. Great view. Great service.

Self

6/10

Pleasant

06 Jan 2026

Shaun

Bathroom water pressure and temp was terrible. No extra pillows. TVs mounted in a weird way and too small and clearly 10+ years old.

Leisure Family

10/10

Exceptional

04 Jan 2026

David

great location and service

2/10

Poor

03 Jan 2026

Franky

Very disappointing experience. When I checked in, I was given a room that had not been cleaned at all. On top of that, the staff was unsure and asked me to wait at the reception while they “double-checked” whether the room was cleaned or not. This is not professional and not acceptable for a hotel. Basic standards like cleanliness and proper room preparation were clearly not met. I would not recommend staying here.

No compensation, nothing.

4/10

Poor

03 Jan 2026

Jeanette

We stayed there for 3 nights, there was no room service which was fine but we asked for fresh towels twice, they told us they would send some up but nothing ever came. Coffee maker didn’t work. When we left we forgot our fire stick, I called the hotel immediately about it to come pick it up and no one has returned my call which is fine it’s only a fire stick, but I looked and someone has been using it so one of the staff must have taken it

Leisure Partner

10/10

Exceptional

02 Jan 2026

Ian

Clean and spacious

Friends_and_family Friends

8/10

Excellent

02 Jan 2026

Angela

The room was clean. The amenities were satisfactory. We were surprised and slightly disappointed, that in room 1016 there were 3 mirrors in the bathroom (including in the shower; but not ONE mirror in the bedroom. It made getting dressing and ready for dinner when we could not use a mirror in the bedroom for hair or makeup.

Friends_and_family Family

6/10

Pleasant

02 Jan 2026

Joel Charles

The room was partly stocked with glasses and coffee. Biggest improvement would be for the bar and restaurant to open when it is advertised. 2 nights of our stay we sat around waiting for the bar/restaurant to open but never did and front desk had no idea.

Leisure Family

10/10

Exceptional

01 Jan 2026

Garrett

Great stay

10/10

Exceptional

01 Jan 2026

Alexandre

Excellent Price, perfect room, excellent location for everything downtown, courteous staff

Friends

6/10

Pleasant

01 Jan 2026

Maria

The space itself was pretty nice and clean and comfortable and close to everything. However the fridge barely works (I was changed to 3 different rooms and it was the same in all of them), they’re not cold enough to keep food safe. The heating is set to only 20 degrees Celsius, and you have to ask for maintenance to increase the heating through a control panel in their control center, if you’re cold because it can’t be don’t from the room. Thee is a little pub restaurant downstairs where there are always events and parties. You can hear every word of the music up until the 5th floor of the hotel so not good if you’re trying to sleep.

4/10

Poor

31 Dec 2025

Christopher

Where do i begin! The rooms are okay if not odd shaped and the bed was tiny even though they said standard queen (yeah standard only in Canada). Otherwise room was fine besides the cleaning which was so annoying. Room cleaning they ask do you want it cleaned everyday and we said yes (reception asked) as weather was snowy and ice storm and we were out and about all day in that weather so we looked forward to nice clean warm room when we returned each day. NOPE both days we were given excuses why it was not done and both times reception said we did ask to have room cleaned (Please the weather was brutal and our snow shoes were dripping everywhere...why would I not request it and when I showed that we had sign out every morning for cleaning we were told they were short staffed and then it was a mistake and so and so on. We sat in reception day one for nearly two hours (entry to room 4.45pm) while we waited for room to be cleaned and 2nd day 45 minutes (5.15pm) Room still dirty and no toilet paper Said Manager would contact us and take care of this and of course he never did even though requested twice at reception ...Very busy guy must be!
And worse was the breakfast what a rubbish breakfast...three little chaffing dishes with scrambled egg/sausage and dry old potato ...no juice / yogurts warm and not on ice ..only thing nice was croissent . $23 or so they charge ...nuts...maybe venting to much but this is not first class service and there are better places for brunch all around

Leisure Partner

4/10

Poor

31 Dec 2025

Jairus

Showed up to a room with dirty sheets on the bed, stains on the bed and couch. Oversll very run down furniture. When we asked the front desk worker for new sheets they were very dismissiv and took multiple attempts before we were given new sheets. I would not recommend this dump to anyone

4/10

Poor

31 Dec 2025

Pat

So bad and good. Upon arrival at 3:45 in the afternoon - check in at 3:00 we were told the room wasn't ready, ExecutiveSuite. In fact told it would be 40 mins...ok we will wait, at least 2hrs later, as we had gone out for dinner and NO phone call, room was eventuality ready.

Valet parking is expensive AND once you comit you are NOT allowed to use your vehicle during your stay - I found that odd, check your mileage as my radio was switched to a French station - why??

There are no stir stucks in the rooms and I had to use my eye glasses in a pinch.

Because we had booked a 2nd night ahead separately from original booking in preparation of a winter storm, check-in and check-out times were not in our favor, the management did provide another room to use as a transitional option from room to room. However the delay and lack of communication was present and, only with our investigation were we aware of when the 2nd room was ready.

They are lacking communication with one another and full of excuses and deflection rather than take ownership - total incompetence.

Over hearing multiple and I mean multiple complaints over and over of many issues and same excuses we will not return - shame as rooms are ok.

Leisure Family

8/10

Excellent

31 Dec 2025

Convenient For visiting downtown of Montreal

Thanks for a nice city view room upgrade, very enjoyed that night view.

Leisure Family_with_children

6/10

Pleasant

31 Dec 2025

Erica

Check in was nice and easy, the bed was comfortable. The shower was not working that well and the room was an awkward layout. The pictures don’t match the room but it was fine for 1 night.

Leisure Self

8/10

Excellent

31 Dec 2025

Lai Yiu

Great location! Close to most of the tourist attractions in the city centre.

Leisure Partner

10/10

Exceptional

31 Dec 2025

Manisha

Gorgeous room with views, very clean, easy check in and quiet 👍 recommended to everyone

Leisure Family

10/10

Exceptional

30 Dec 2025

Albert

Large rooms, super comfortable bed with soft sheets and excellent pillows. Excellent location

Leisure Partner

10/10

Exceptional

29 Dec 2025

Harleen

Clean room, friendly staff, 747 bus right outside the hotel takes you downtown and to the airport. Good location right across from Chinatown.

Leisure Family

6/10

Pleasant

28 Dec 2025

sinuo

Staff is ok. The bed much soft.

8/10

Excellent

28 Dec 2025

Devante

The view was amazing and the staff was on point.

Partner

6/10

Pleasant

28 Dec 2025

Chrissy

The freshener in the lobby was way too strong. It made me feel sick and gave me a headache. The parking situation is a pain but the price was reasonable. If you want your room cleaned during your stay you have to tell them when you check in. We stayed in a loft room and the room was fantastic.

Partner

10/10

Exceptional

26 Dec 2025

WAI KAM

Pros:friendly service,!

Cons

10/10

Exceptional

24 Dec 2025

Ikwonk Ecclesiaste

Everything was very good

8/10

Excellent

22 Dec 2025

Manuella

The room was clean and comfortable, and the staff was friendly and helpful throughout my stay. Overall, it was a pleasant stay and I would consider staying here again.

Leisure Family

2/10

Poor

21 Dec 2025

Naeem

The room was dirty after we got there. I drove for 6 hours just to receive a room with dirty sheets, I don’t even know what was on the table of the room. And there were pizza boxes on the ground. It smelled soo bad

Leisure Partner

10/10

Exceptional

20 Dec 2025

Quinn

Front desk staff were extremely helpful.

10/10

Exceptional

15 Dec 2025

Caitlin

The room was clean and the staff were friendly and helpful

10/10

Exceptional

15 Dec 2025

Trisha

The room and service was amazing nothing bad to say and I will be coming back

6/10

Pleasant

14 Dec 2025

Radji

Everything was fine except for being woken up at 4am by drunk and loud guests in the hallway.

10/10

Exceptional

12 Dec 2025

Michael

Great location, room, staff, breakfast ect ect. 2nd time we stayed in 2 months. Thanks for a great visit to Montréal

10/10

Exceptional

12 Dec 2025

Fangyu

Very clean room, friendly staff, accessible amenities and convenient location for many landmarks

10/10

Exceptional

11 Dec 2025

Mary

Perfect stay. Close to all attractions. Hotel cozy and clean. Recommend 100%

Leisure Partner

10/10

Exceptional

10 Dec 2025

harry

Extraordinary value for the price. Check in and staff were delightful. I did ask to have my room made up on the second day which didn’t happen. A minor inconvenience.

Self

8/10

Excellent

09 Dec 2025

Daniel

En francais svp

Business_and_leisure Family

10/10

Exceptional

08 Dec 2025

Helen

Great hotel.

10/10

Exceptional

08 Dec 2025

Pierre

Spacious room, great bed

Leisure Self

2/10

Poor

08 Dec 2025

Yann

Room was not ready at check in, staff seemed not to care.

8/10

Excellent

07 Dec 2025

Melissa

Excellent services and the place is very nice the only one thing is the parking i didn’t find it

Friends_and_family Family

6/10

Pleasant

05 Dec 2025

Kristen

There was a candy wrapper on the floor of our room. The carpet was also frayed at the entry. It was a Monday night yet a family of young children 3-12 yr olds were running around screaming from 11pm to midnight at the poolside whoch all the rooms open onto. We finally had to call security so they were aware. The hot tub was also being repaired...we booked it to use the hot tub so that was unfortunate.

Friends_and_family Family

10/10

Exceptional

05 Dec 2025

Quinn

Front desk staff very friendly. Room was clean & spacious.

Leisure Self

10/10

Exceptional

04 Dec 2025

Laura

Definitely would recommend to friends and Estrella is an amazing addition to the hotel!

Leisure Friends

10/10

Exceptional

04 Dec 2025

Sean

Perfect location to explore old Montreal and Entertainment district

10/10

Exceptional

01 Dec 2025

Anthony

Clean room, amazing staff!

Leisure Family

10/10

Exceptional

28 Nov 2025

Taylor

Good

Business

10/10

Exceptional

27 Nov 2025

Rahul

Great property at a great price. I was worried about parking but everything was taken care of (off site underground parking for a fee). Room was very decent and comfortable. Area was very close to old montreal and some great restaurants.

10/10

Exceptional

24 Nov 2025

alyssa

Room had broken items and missing remote. Small annoyances.

Leisure Friends

10/10

Exceptional

24 Nov 2025

Nicole

The front staff were great, the room was clean and it was a pleasurable stay.

Leisure Family

10/10

Exceptional

24 Nov 2025

Thomas

Très bien

6/10

Pleasant

23 Nov 2025

Richard

Everything is average at that hotel but bed quality are very bad.

Business

10/10

Exceptional

19 Nov 2025

Chantale

Location was perfect. Room size was large.

Leisure Family

10/10

Exceptional

18 Nov 2025

Ricky

Got in late. Staff very professional. Easy check in process. Clean room. Great location.

Friends_and_family Friends

10/10

Exceptional

17 Nov 2025

Tulay

I stayed this hotel early November 2025. All the staff were fantastic! The loft room was cozy and was perfect during my stay as it was very cold during this time. The hotel is also very central to everything and walking distance to most visited sites. Definitely would recommend this hotel to anyone visiting Montreal 😊

Leisure Self

10/10

Exceptional

16 Nov 2025

Daniel

Really nice room, we had a loft room, so nice and roomy with great bathroom. Really quiet including indoor noise and outside noise. Very clean room. Friendly staff

Leisure Partner

8/10

Excellent

16 Nov 2025

Jean-Francois

Clean room, good location and friendly staff.

Business_and_leisure Self

10/10

Exceptional

13 Nov 2025

Jean-Frederick

This is the best hotel so far

Self

8/10

Excellent

12 Nov 2025

Matthew

The overall stay was great. Some of the furniture could have been cleaned better. The views and location were amazing though. Excellent staff.

Leisure Family

10/10

Exceptional

11 Nov 2025

Marwan

Great Hotel and great location

Business_and_leisure Self

10/10

Exceptional

11 Nov 2025

Marwan

GREAT Hotel - very clean and great view.

Business_and_leisure Self

10/10

Exceptional

10 Nov 2025

Robin

Front desk very pleasant and accommodating

10/10

Exceptional

10 Nov 2025

Daniel

Very quiet rooms. Rooms clean and had a lot of soaps and towels. Everything we needed was already there.

Friends_and_family Family

2/10

Poor

09 Nov 2025

Shannon

The pictures on the Expedia website were VERY contrary to the posted pictures. If your idea of a hotel is a very art deco/film noir creepy hallways w/aging room floors (starting to curl at the edges of the laminate wood floors, the faux leather edges of the bed either cut or stained from droplets, bathrooms a slip hazard b/c the shower just has a partition wall w/no shower curtain, and a management that does not accommodate, attempt to adjust or help, and denies any compensation....then THIS is the place for you. We will NEVER book w/Hotel Zero 1 which at this point of the review is a \"Zero!\"

10/10

Exceptional

08 Nov 2025

Jean-Frederick

Belle chambre et belle terrasse et lobby

Self