Name: Hotel Chrome Montreal Centre-Ville
Address: 215 Boulevard Rene-Levesque East, Montreal, H2X1N7, CA

6/10

Pleasant

05 Aug 2026

Cristin

Was moldy by the air conditioner and it was quite loud.

No bag or bucket was left in the room for ice.

No full length mirror.

No mention of cost for park parking but then was charged after we left.

2/10

Poor

05 Aug 2026

Emy

Pire hôtel de ma vie

8/10

Excellent

05 Aug 2026

Addison

Good hotel overall, room service didn’t fix bedding over a few days but other than that it. Was good

10/10

Exceptional

04 Aug 2026

Lévis

Très bien placé !! Personnel très gentil!

6/10

Pleasant

04 Aug 2026

Pilar

No limpian la habitación, me quedé dos noches. El ascensor estaba viejo y las alfombras con manchas. Si estaba cerca al lago y Notre dame.

10/10

Exceptional

04 Aug 2026

Alain

Good staff

4/10

Poor

04 Aug 2026

Sophia

They advertised they have onsite parking (I have private message them to confirm as well) - but in fact, it's a public parking that you have to walk to, and they did not even know that once you park and get out of this parking garage, you'll be locked out of the building at night because it requires some kind of swiped card to get into the building which you won't get. We have to call security to get back in the garage to try to get items from our car. And the staff was not aware of this at all.

The shower tub does not drain for a good 5 minutes after each shower - so you soak your feet in dirty water to come out of the tub, and the next person needs to wait for at least 5 miutes to take the shower in the tub if you don't want to step into the pool of water from the previous shower.

They also do not have extra pillow when I request for one, nor blanket.

And the charge was ridiculouly high. Make sure you check your final booking charge, as it was different from what was shown on the expedia website - and I didn't check carefully when I got the booking confirmation - so I ended up paying close to double to what I thought I would be paying as advertized on the website (i.e. supposingly about $610 CAD for 2 nights)

4/10

Poor

04 Aug 2026

James

Very disappointed with this hotel. The property feels poorly maintained overall. The AC in our room didn’t work properly, making it uncomfortably warm at night. The floor was greasy and sticky, and there were visible mold spots on the ceiling. For the price, this is unacceptable. I would not recommend this place and will not be staying here again.

6/10

Pleasant

03 Aug 2026

Sandra

Le lit était bien mais ne pas considérer le divan lit car totalement inconfortable et impossible de dormir là-dessus

10/10

Exceptional

03 Aug 2026

Malorie

Clean room

2/10

Poor

03 Aug 2026

Mahan

Everything about this hotel is terrible do not book it and our room also got flooded due the heavy rain at the following night

10/10

Exceptional

03 Aug 2026

Mdundzi

Great staff, excellent room service and good location.

4/10

Poor

02 Aug 2026

Lise

Unfortunately, the room did not meet basic expectations. Upon arrival, the faucet was broken, as was the light at the entrance of the room. The floor was visibly unclean.

The room was booked for four guests, yet each bed had only two pillows, and we were provided with just one face cloth and two towels for the entire room. There was also no shampoo or conditioner provided.

Parking was another issue. Despite arriving around noon, the hotel parking was already full, and we had to find parking elsewhere.

6/10

Pleasant

02 Aug 2026

Hannah

Na

8/10

Excellent

02 Aug 2026

Nathen

A kind of place if you just need a place to sleep

10/10

Exceptional

02 Aug 2026

Grace

Great location and nice room, just lacking towels after I asked a few times. Parking lot very small but good

4/10

Poor

02 Aug 2026

Navid

The location is very convenient. However The place is not kept clean. We had a leak in the ceiling. The staff were not helpful. The shower did not work the last day before I check out so we could not shower. When confronted the staff, they said there’s nothing they can do about it.

4/10

Poor

02 Aug 2026

Krunal

The location is great, but the room quality was disappointing. The beds were smaller than anticipated, and the air conditioning was loud and ineffective at maintaining a comfortable temperature. The bathroom amenities were minimal. Additionally, there was a broken cushion on the sofa in the lobby.

6/10

Pleasant

01 Aug 2026

Suphawan

It was your standard room in a central location. We stayed overnight for a concert and it was a 2km walk from Centre Bell which was nice. Room was comfortable but the floors were quite dirty, like they hadn’t been mopped in at least a few weeks. Some staff were super helpful, others had obviously dealt with too many difficult clients to care. Hotel itself is pretty run down. Underground parking lot is tiny and only has 17 spots. Not great for large trucks. I would have given the hotel a 2.5 star for overall cleanliness, amenities, and condition. We tried to check in an hour and a half early and the person at the counter didn’t even check if a room was available. It was just a blanket “come back at 4pm”. Passable, but at their price point, you can find nicer places in Montreal.

4/10

Poor

01 Aug 2026

Susan

Not as advertised, very disappointing and over priced.

Selected this hotel because of its proximity to the person we were visiting. Location is convenient for downtown, but be aware of open drug use and garbage on the streets.

Lobby looks nothing like the photos. No modern red leather chairs, rather gray cloth and starting to wear. Panels on the elevator wall are chipped and loose. They move when you touch them.

Room was a nice size and pet friendly but other than that it was in terrible condition and out dated. Broken furniture, towel rack missing and holes in wall, hair in bathtub and shower walls. The air conditioner is from 1970's and provides little cooling, not to mention the rattling noisy fan. Tried to use hair dryer but when you do the base on the wall spins around. Bathroom has had some tile updates but a very poor installation. Cast iron tub is showing rust. Sofa looks like it was upholstered in your grandmother's curtains.

This hotel is dated and in need of quality maintenance and refresh.

Paying $396 for this room is ridiculous. I feel scammed.

2/10

Poor

01 Aug 2026

Brandy-Tshiela

I was very disappointed with my experience at this hotel. I was unable to check in because the hotel required a security deposit that could only be made with a traditional credit card, and prepaid cards were not accepted.

While I understand that hotels have their own policies, I found the customer service very disappointing. I explained my situation, but no flexibility, empathy, or alternative solution was offered.

I believe this deposit policy and the payment restrictions should be made much more visible before guests complete their booking. This would help prevent other travelers from finding themselves in the same situation.

Unfortunately, I left feeling frustrated and would not choose this hotel again

6/10

Pleasant

01 Aug 2026

Stefanie

Had to walk a block for parking. A bit run down appearance but was clean.

10/10

Exceptional

01 Aug 2026

Ryan

People are purposely leaving negative reviews. This place is really decent for only $100 on a July Wednesday night. See my pictures and you will see. The view is great the location is great and other hotels like Travelodge and Hotel Zero 1 are charging $200 to $300 a night for the same area. They did charge me a $200 incidental fee but the staff told me they have to charge that much because people purposely trash the hotel rooms thinking they can get away with it because it is a cheaper hotel than all the others and they think it doesn't matter. They did say it takes 7 to 10 business days for the $200 hold to come off your account. I'm wondering why I didn't stay here before

2/10

Poor

31 Jul 2026

Eric

The hotel itself was very dirty and not well kept. When we got to our room, we could tell the room had not been attended to. The walls clearly had been damaged as the wallpapers were peeling off, there was bubbling that made the walls look 3D, the lamp shades were deteriorating, a door was missing from dresser (looked like it was ripped off), there was a bad smell in the room, the bed sheets were strained with different colours, something was also jammed into the door peep hole of our room, and there was marks of things all over the walls.

The staff were helpful in assigning us a new room, but the new room had an air conditioning that was making an extremely loud sound, the ceiling had black mold growing, the towel rack and towels were missing, and the bed sheets also were not clean. Thankfully the staff gave us a new sheet to put on the bed ourselves, but even that sheet had stuff on it.

The photos of the hotel do not accurately show anything about the hotel. The hallways had stains and clumps of hair on the floor that had not been touched or cleaned even when we saw staff cleaning another room. The elevators had broken lights, broken panels, and hand marks all over them. For the “cheaper” cost, this place is absolutely not worth it.

2/10

Poor

31 Jul 2026

Anthony

The pictures look nothing like the room!!! There is wallpaper falling off the wall. There are water stains on the ceiling, on the walls, and on the lamps. This is a low budget hotel and should be priced accordingly. There are stains all over the carpet in the hallway. The hallway reeks. The elevator also reeks and has hand marks all over. The AC unit makes loud noises. They don’t clean your room until checkout. I couldn’t wait for my stay to finish.

2/10

Poor

31 Jul 2026

Pedro

Pésima estadía, No pude dormir una aire acondicionado antiguo quizás de 12 años, y hacia un ruido que parecía un generador eléctrico dentro de la habitación.
Las camas muy malas, super undidas, al almohadas son durisimas y altas.

En resumen PESIMO Hotel

6/10

Pleasant

30 Jul 2026

Jordan

Our stay was ok, room was small but for the price not horrible. I wouldn’t pay more than the $200 I spent. On site parking is a plus. The dead bolt would not lock on my first room. They tried to fix it, but ultimately couldn’t so they switched our room which was a positive for trying to fix it and then making it right. The negative to this situation was the manager brought the house keeper up while we were in the room and tore the poor lady a new one about the room inspection. It’s one thing to have a discussion with the person in private but in front of a guest it didn’t sit right with me.

6/10

Pleasant

30 Jul 2026

Sabrina

Principale qualité : l’emplacement. Mais c’est un hôtel très basique. Aucun service de restauration, machine distributice qui n’accepte que l’argent comptant, uniquement un frigo dans la chambre (pas de bouilloire ou grille-pain), deux verres jetables, point. C’était acceptable, sans plus. Hôtel qui a besoin d’entretien. Je n’y retournerai pas.

8/10

Excellent

30 Jul 2026

Kirk

Clean room, attentive staff.

6/10

Pleasant

30 Jul 2026

Eric

The picture of the lobby that was used to advertise the property was completely false and looked nothing like what was portrayed.
The room was clean and comfortable. The staff was amazing in helping me find parking.

8/10

Excellent

30 Jul 2026

Richard

Very Helpful staff. Really helped me out. The room was clean and everything worked well. The elevator was old and run down. For the price I paid it was a perfectly fine hotel. Great location. Short walks to Centre Bell and Basilica Notre Dame. Easy access to public transit. Overall a fine experience.

10/10

Exceptional

29 Jul 2026

Gregory

I stay there every couple of months and it is a great place to explore Montreal.

6/10

Pleasant

29 Jul 2026

Chantale

Très bon emplacement mais hôtel vieux et plancher collant

2/10

Poor

29 Jul 2026

Colleen

Absolutely horrific !! Pictures are not accurate AT ALL !! This hotel should be listed as hostel at best . Black mold , toxic odors , colourful stains on bed and walls …. We walked in and walked right out . Could not safely stay in this “ hotel “ . One maintenance staff was kind and helpful all other staff members ( particularly manager ) were horrible . Rude , lying and very hard to get in contact with . Stay at your own risk .

6/10

Pleasant

29 Jul 2026

Sylvie

La climatisation mène énormément de bruit

6/10

Pleasant

28 Jul 2026

John

It wasn't the best hotel I've ever stayed in in but wasn't the worst either. Very walkable, not too far from the old city. Lots of homeless people in the neighborhood and abandoned buildings. We had issues with the cold water that they figured out by having us run the water for several minutes. They cleaned the room randomly once in the 4 nights we were there and forgot to to give us face cloths. The building seemed pretty run down and the in location resturant was closed. All that being said. We slept well, the bed was comfortable and clean and we enjoyed being able to walk around Montreal and having this as our base of operations.

8/10

Excellent

27 Jul 2026

Bryan

Staff were very friendly and accommodating. Rooms were clean. Hotel needs updating but overall very pleasant stay. Water pressure in the shower was great and no lack of hot water. Room could use more plugs to accommodate phones and other devices. Although limited parking, it was underground and secure. I was able to park my Ford F150. I measured my truck prior to arriving and I have a 6' 5\" clearance which was no problem. Overall a great stay for my family of 4.

8/10

Excellent

27 Jul 2026

Komal

The room was affordable to rent, and i felt it was worth it.

8/10

Excellent

27 Jul 2026

Marie-claude

L'emplacement de l'hotel est LE point fort.
Chambre propre, lits confortables, pas d'extra. C'était tranquille.
L'accueil est lamentable, malheureusement, la dame pourrait faire un simple sourire.
Nous avions eu un problème avec la climatisation et la maintenance a réglé le problème à l'intérieur de 45 minutes.
J'y retournerais parce que je ne passais pas beaucoup de temps dans ma chambre.

8/10

Excellent

27 Jul 2026

Horst

N

8/10

Excellent

27 Jul 2026

Michel

Le prix était intéressant même s’il avait augmenté

8/10

Excellent

26 Jul 2026

Mario

Emplacement

8/10

Excellent

26 Jul 2026

Clorinda

Conveniently located. Friendly staff. Recommended.

2/10

Poor

26 Jul 2026

Kaisley

Dealt with the most disrespectful staff I’ve ever come in contact with. I would never stay here again.

4/10

Poor

26 Jul 2026

luke

Honestly on par with a motel, nothing really worth hyping up about. We stayed a night and it was perfect. I wouldn’t stay more tbh. Room was super dirty and so was everything else. Only thing is that it’s cheap so whatever ig

2/10

Poor

26 Jul 2026

MARY

Very disappointed with the room and cleanliness. The roll away cot was provided in lieu of a sofa bed. It was deplorable. We requested a refund and left did not stay the night.

2/10

Poor

26 Jul 2026

Aftab

I was disappointed with my stay. The area around the property did not feel safe, and I noticed people who appeared to be using or drugs nearby, which made me uncomfortable. The room and common areas were not clean, and the overall property did not meet my expectations.

The staff were not friendly or helpful. I asked for assistance with parking my car, but no staff were available to help. I had to park in another parking lot about a 4-minute drive away, which was inconvenient and did not feel safe at night.

Overall, I did not have a positive experience and would not choose to stay here again.

6/10

Pleasant

25 Jul 2026

Lara

Our room itself was clean. The bathroom had a weirdly loose faucet and a missing towel each with just the hinges, and the air conditioner was very loud. The location is great, but it is obvious that the hotel needs some care taken.

4/10

Poor

25 Jul 2026

Darlene

This is a discount kind of hotel. The sheets and bedding were old and of poor quality. The soap was cheap. The parking is too far away with absence of signage as to entrance. But thr hotel was clean and adequate if on a budget.

10/10

Exceptional

25 Jul 2026

Denise

Très bon service du jeune qui était à la réception ;)

8/10

Excellent

25 Jul 2026

Ricky

This hotel is definitely worth the stay for the price. While the property is a little dated, it is exceptionally clean and very well maintained. Our room was spacious and comfortable, and the location couldn’t have been better. The staff were friendly, welcoming, and made us feel right at home. We also appreciated the fresh coffee available in the morning. Overall, everything about our stay was wonderful, and we wouldn’t hesitate to stay here again. Highly recommended!

10/10

Exceptional

24 Jul 2026

ALEXANDRE

Très beau séjour. Le garçon de la réception est très souriant et poli. La chambre impeccable.

4/10

Poor

24 Jul 2026

Kim

Chambre visiblement pas lavé partout; tache blanche sèche sur le rebord du pied du lit. Balayeuse pas passée. Tout l'hôtel est désuet et pas propre. Pas moyen d'avoir de l'eau froide par le robinet ni dans la douche. Personnel à l'acceuil pas du tout aidant dans cette situation. Aucune bouteille d'eau disponible dans ces cas.
Dernière fois.

10/10

Exceptional

24 Jul 2026

Eric

Great hotel even better location. Close to metro, restaurant and night clubs. The 747 bus stops right out front which will take you to the airport. If you a looking for a hassle free holiday this is the place to stay.

2/10

Poor

24 Jul 2026

Willy

The bathroom not flushing and dirty. Shower full of hair, the sink handle is broken.
The night tables are broken.

8/10

Excellent

24 Jul 2026

Alexandre

Located in quartier des spectacles and near great restaurants.

10/10

Exceptional

24 Jul 2026

Steven

Nice. Simple. Clean hotel. With a Great location. Definitely will stay again.

10/10

Exceptional

24 Jul 2026

Jas

I had booked for my daughter. It was easy access to a number

10/10

Exceptional

24 Jul 2026

Najib

It was good

6/10

Pleasant

23 Jul 2026

Samik

Good for cheeper night stay at hotel in downtown.Parking lot is very conjusted.

6/10

Pleasant

23 Jul 2026

Ben

Everything was good except are ac didn't work for the first 2 nights of our stay and it was extremely hot. After asking the front desk twice they switched out the hole ac unit and it was very nice after that.

6/10

Pleasant

23 Jul 2026

Chantal

La fan de la salle se bain était non fonctionnelle, y avait de long cheveux noir sur la serviette de bain et dans le bain,de la moisissures sur les rideau de fenêtre,nous étions 2 adultes et seulement 1 débarbouillette, service de chambre au 3 jours,,

10/10

Exceptional

23 Jul 2026

Sumit

Clean room and well maintained property

10/10

Exceptional

22 Jul 2026

Atlette

C'etais propre mais manquer juste des serviettes mais a part de ca tout étais beau

4/10

Poor

22 Jul 2026

Alpha

J'ai pas aimé

2/10

Poor

22 Jul 2026

Wissam

The hotel definitely needs a face lift .
There was stain on the pillow . The sofa bed barely had a mattress.
The pictures are totally unrelated to reality

4/10

Poor

22 Jul 2026

Jason

The room was clean but out dated and bed and furniture very uncomfortable. Staff were not friendly and very scarce if you saw them at all. Parking was expensive and not easy excusable. I would not stay here again nor refer it to anyone for the cost. No coffee maker, no microwave and cafeteria was under renovations so no breakfast included which was part of our cost.

10/10

Exceptional

22 Jul 2026

Erick Daniel

Very good

Self

8/10

Excellent

21 Jul 2026

Angel

Location is good. Staff very helpful! Check-in staff helped us park the car :)

8/10

Excellent

21 Jul 2026

Stéphane

Pas suffisamment de place de stationnement. Personnel serviable

Self

2/10

Poor

21 Jul 2026

ASHISH

Not what it looks like in the pictures at all.

Family_with_children

10/10

Exceptional

21 Jul 2026

Janell

Clean room not in a \"sketchy\" part of town. As with any city hotel you have to pay for parking but at least it was secured

Friends

10/10

Exceptional

20 Jul 2026

Pierre Jean

I was very happy that I could get a parking however, the parking is only reachable by stairs, which was a little bit difficult to carry luggage up and down narrow stairs. The price was exceptionally low for the location, which was amazing.

Pet

4/10

Poor

20 Jul 2026

Eric

The ceiling was leaking in my room, no one to fix that... And it's everywhere like that in the building.

Partner

2/10

Poor

19 Jul 2026

Shanie

Hôtel très sale et insalubre

Friends

10/10

Exceptional

19 Jul 2026

Gregory

Good location hotel ., bus stop right at frond ? Walking distance from all the attractions .,
.Clean and nice room , Litle small but functional . Reasonable rate . Woud stay there again .

Partner

10/10

Exceptional

18 Jul 2026

Ronda

Room was clean and comfortable. Excellent price and location.
I really don’t understand why there’s so many bad reviews.
For the price and location it’s a great option.
Parking was an issue.
We parked at the hospital for $11 a day.

Partner

4/10

Poor

17 Jul 2026

Douglas

The room was clean and the air conditioning worked. Other than that, this hotel was a huge disappointment. The pictures must have been of a different hotel. We felt duped. The restaurant was under renovation (?) but there was no mention of that when we booked. 2 of our party ended up staying elsewhere as the room was so small. No shampoo or conditioner in the shower - just a big disappointment.

Friends_and_family Friends

10/10

Exceptional

17 Jul 2026

Weixiao

I had a wonderful stay at Hotel Chrome Montreal. I’d like to give a special shout-out to the front desk staff and the team member who assisted us. We encountered an issue with our sofa bed, but the lady at the front desk and the gentleman who brought the rollaway bed were incredibly helpful and kind throughout the process. They went above and beyond to ensure we were comfortable and even upgraded us to a suite, which made our stay with my parents much more pleasant. Thank you both for your professionalism and excellent service!

Family

6/10

Pleasant

17 Jul 2026

Murray

This property is a central property in Montreal and was excellant for walking and seeing the sites. The metro was close by as well as we could take transit fronm the airport almost directly to the hotel.
The rooms were very basic and clean. The building could use some maintenance and refurbishment.

2/10

Poor

16 Jul 2026

Abbey

My kids slept on the floor with their own sheets because they did not like the stains on the mattresses and didn't want to take a chance with all reviews about bed bugs.

Friends

4/10

Poor

16 Jul 2026

giovanni

Stained carpet , broken interior of the elevator , no help in getting water from the vending machine since the atm machine was out of cash . Changing towels and cleaning room every 3 days ? Good old days when cleaning was done every day like in most of the hotels . It’s totally overpriced for what you get

Family_with_children

6/10

Pleasant

16 Jul 2026

gaetan

I've been there many time but not any more it was my last time

Friends_and_family Family

4/10

Poor

15 Jul 2026

Philippe

Le tarif de l’hôtel est très attractif mais…

Le personnel à la réception le soir n’est pas à la hauteur
Le stationnement/ parking proposé se trouve dans une rue mal famée
La chambre était très ordinaire

Bref un bon arrêt économique pour une nuit en solo
mais pas du tout recommandé pour un séjour romantique dans la métropole du Québec

Self

6/10

Pleasant

15 Jul 2026

SALU

Website says underground parking. !!
You have to pay for the parking… which is within very narrow space. Limited number of parking spaces.
Good for guests coming without a car. Otherwise you will have to leave the car where you could get police tickets while checking in to the hotel.

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Duc Minh

Appreciated the cold A/C in the room, although a little noisy. Clean room, comfortable bed, great location. Parking can be frustrating if you don't plan ahead.

Partner

10/10

Exceptional

14 Jul 2026

Vlad

Хороший отель в центре города для тех, кому поспать в чистоте и идти смотреть окрестности! Нет паркинга(… паркинг рядом за отдельную плату

Family_with_children

8/10

Excellent

14 Jul 2026

Danielle

J'avais une rendez-vous au CHUM à 7h30 et j'ai réservé i
la chambre très propre et j'ai bien dormi.

Family

2/10

Poor

14 Jul 2026

Laura Maria

I struggle to understand how a company like Expedia doesn't protect its customers from being scammed on the own website. I'm aware I chose the non-refundable option at the hotel to save $100, without realizing I would lose my entire stay ($600) upon arriving at a place that's falling apart, dirty, and smelly. The photos on Expedia are edited or very old, and many of the positive reviews are written by the same person, which I assume are fake, just like the photos of the place. There are hundreds of reviews where customers say the hotel even fabricate damage or claim the customers were smoking in the room to avoid returning the deposit. Stay away from this hotel and read the reviews carefully so you don't lose your money and ruin your vacation. Expedia please listen to your customers and don’t help unscrupulous companies like this one, protect your customers not the scammers.

Family_with_children

6/10

Pleasant

13 Jul 2026

Courtney

Parking is weird to get to with stairs to reception. Staff was slow and unhelpful. Another patron yelled myself and my son waiting outside and he was allowed to remain on the property. Front desk said sorry. Ugh

6/10

Pleasant

13 Jul 2026

Oscar

L’hôtel est proche des sites touristiques

2/10

Poor

13 Jul 2026

Allahmuhammad

Super bad and super bad morale, the guy was in the front desk, super big guy and not only me they fight with everybody there

Family_with_children

6/10

Pleasant

12 Jul 2026

Dyllan

Bed linens were terrible. Like burlap.

Self

8/10

Excellent

12 Jul 2026

Mary Ann

The location is perfect

8/10

Excellent

12 Jul 2026

Joe

Check in and check out was easy and fast. Super close to chinatown and place des arts.

Partner

4/10

Poor

12 Jul 2026

Gianfranco

This hotel is falling apart. There were no towels in my room, and it smells.

10/10

Exceptional

12 Jul 2026

XUAN

5* property 👍

8/10

Excellent

12 Jul 2026

Javaher

Good hotel, though a bit dated in parts. Great location and felt safe. Parking around the hotel was a bit of an issue

Self

6/10

Pleasant

11 Jul 2026

Yufeng

Room was small but location excellent

Friends_and_family Family

4/10

Poor

11 Jul 2026

dany

Tv et wifi fonctionnait pas,les prise électrique du salon non-plus, la fille a réception comprends pas le français et même avec des preuves, jai faillit ne pas avoir ma chambre

Family