Name: LELUX Hotel
Address: 1600 rue Saint-Hubert, Montreal, H2L 3Z3, CA

6/10

Pleasant

19 Jul 2026

Danielle

Good location and our room was clean but the hotel is in desperate need of an update and serious maintenance. Would only recommend if you were able to get a really good deal and don’t care about modern amenities.

Friends

2/10

Poor

19 Jul 2026

Mike

This place is outdated and the beds are rock hard and the bathrooms are falling apart. The light don’t work on switches and the wifi is trash. The tvs are stuck on zoom programs and can’t read the channel the way it’s meant to be.

This place needs a renovation and new TVs and system to be in this area. Too expensive for what you get.

Highly don’t recommend this place.

My sleeps were the worst 4 nights of my life

Friends_and_family Family

2/10

Poor

18 Jul 2026

Krishna

Scammers

2/10

Poor

17 Jul 2026

Maude

Nous sommes arrivés à l’hôtel vers 21 h. Dès notre arrivée, on nous a informés que, sur les deux chambres que nous avions réservées, l’une était située au 4ᵉ étage et ne disposait pas d’air climatisé. Jusqu’à ce moment, nous sommes demeurés compréhensifs et n’avons formulé aucune plainte.

On nous a toutefois indiqué qu’aucune compensation ne serait offerte pour cet inconvénient et que c’était « à prendre ou à laisser », malgré le fait que personne ne nous avait avisés de cette situation avant notre arrivée. Après plusieurs heures de route, nous nous sommes retrouvés devant un fait accompli, sans aucune solution proposée.

Malheureusement, notre déception ne s’est pas arrêtée là. Les salles de bain des deux chambres étaient dans un état de propreté inacceptable. Les draps semblaient sales et dégageaient une odeur désagréable. Le réfrigérateur de l’une des chambres avait également une odeur extrêmement forte, au point où il était difficile de l’utiliser.

Ce qui nous a le plus déçus demeure toutefois l’attitude du personnel. Nous avons eu l’impression que nos préoccupations étaient prises à la légère. À plusieurs reprises, des employés riaient entre eux dans leur langue maternelle alors que nous tentions d’expliquer la situation. Bien que nous ne comprenions pas leurs paroles, leur comportement nous a donné le sentiment d’être ridiculisés plutôt qu’écoutés et aidés. Nous nous attendions à être traités avec respect et courtoisie, ce qui n’a malheureusement pas été le cas.

Friends

8/10

Excellent

17 Jul 2026

Colin

N/A

Friends

4/10

Poor

16 Jul 2026

Gurinder

Parking charges extra

Family_with_children

6/10

Pleasant

16 Jul 2026

Carlos

It's nice please to stay near the old Montreal 20 minutes walking
Parking is expensive I parked in different place 5 minutes walking from Hotel 255 Ontario St E, Montreal, QC H2X 1X6

Family_with_children

2/10

Poor

15 Jul 2026

Josie

Awful experience. We paid full price for a hotel bedroom that didn’t have AC and when we asked for a price reduction (it was 70$ cheaper for the night on Expedia the same evening) or to be switched to a different room, we weren’t accommodated.

Partner

2/10

Poor

14 Jul 2026

Sarah

My room had significant damage. Broken chair, heater hanging off the wall, broken fixtures. The room was also unclean. The beds were broken but the sheets appeared clean. I would strongly recommend choosing another hotel. I would never stay here again, it was unbelievably bad, the worst hotel stay I have ever experienced.

Friends

8/10

Excellent

14 Jul 2026

Jules Berlin

The staff at this LeLux hotel is amazing, highly recommended to go talk to them or ask them questions!

Self

8/10

Excellent

13 Jul 2026

Nadeera

It is an old hotel. Rooms were a little out dated, but clean rooms and washrooms. Our room had a door pull missing on the door in front of the mini fridge. Rooms are comparatively economical. Breakfirst is not a hot breakfirst. But was not bad. Limited parking onsite. The hotel charges a fee for late checkout, even half hour.

Family

8/10

Excellent

13 Jul 2026

Michael

Hotel was in a great location and close to all attractions. Metro station just steps away so was easy to get around. Room was decent for what it is.

Partner

2/10

Poor

12 Jul 2026

Harmandeep

Air Conditioner not working .

Self

4/10

Poor

10 Jul 2026

Patricia

Staff were not welcoming at all. As our room wouldn't be ready until 4pm i needed to use the toilette however, the toilette room was in a state that was unusable due to uncleanliness and unsanitary conditions. My husband went to tell the staff and the response was \"we are aware\" needless to say we had to find a toilette to use elsewhere which is very hard to do in Montreal. Breakfast was a counter of bread with coffee available and dining atea was disgustingly dirty, we wanted to take a coffee and croissant to the room and were told no by the staff, never anywhere else have we been told no breakfast in our room. Will NOT return.

Family

6/10

Pleasant

09 Jul 2026

Emmanuel

Clean room okay, staff okay, air conditioning very good, I don't use the parking, but I think is okay 👌

Family

10/10

Exceptional

09 Jul 2026

Krishna

Only thing u guys should keep water bottles also

2/10

Poor

07 Jul 2026

Changwon

While the A/C was broken, they only told me after I arrived that I could either stay or cancel my reservation. I had driven more than eight hours from Queens, only to arrive at 4:00 PM and hear this. I was furious because they should have informed me before my arrival. Their handling of the situation was unprofessional, and they did not take responsibility for the inconvenience they caused.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Sylvie

N'oubliez pas de réserver votre stationnement si vous voulez stationner à l'hôtel.
Sinon, il y a un stationnement Indigo a deux pas pour moindre coût.

Family

2/10

Poor

05 Jul 2026

Julie Karine

The property seemed much nicer on the web pics than in reality. Clearly tried to renovate, but not greatly done. Front desk makes it seem like a really nice place, but it’s just an illusion! As for the breakfast, the responsible people only brought a couple things out at a time (4 hard boiled eggs were brought out once the whole time we were there, so the couple people who were at the counter grabbed them up, same for bagels, croissants). No spoons were available for the cereal, and overall no options for food. We were going to bring a piece of toast back to the room and were told we couldn’t bring food in the room. Very expensive hotel for what it offers. And unlike other hotels we had looked at, parking was $50/night. Should have booked elsewhere…

Family_with_children

10/10

Exceptional

04 Jul 2026

Michael

Our receptionist Fedosa was exceptional at catering to our needs.

Family

6/10

Pleasant

03 Jul 2026

Médéric

The location is the best thing about this hotel. Right next to the Berri-UQAM metro station, very useful.

My room was clean and the breakfast is limited, but okay.

The AC wasn’t working in my room and it was like 30°C outside…
The Wi-fi wasn’t loading either.
My bathroom was way older than the pictures.
Parking is very expensive, but there are public ones around, you should park there.

Reception looked nice, but it doesn’t really add anything.

Self

2/10

Poor

03 Jul 2026

Kunhong

Staff were rude. Ponding on the door at 10:30pm demanding ID because they made a mistake during the check in. No apology received! The action to fix the reservation for the second night was horrible. Waiting for an hour still can not talk to their supervisor.
Room telephone was not working. Toilet was not flicking properly. The room was smelly. No clean towers for the second night!

2/10

Poor

01 Jul 2026

Roelyn

It’s like a horror film , this hotel gave me a nightmare ! NEVER AGAIN !

Partner

6/10

Pleasant

01 Jul 2026

Ian Genesis

Tv need to ask remote then i need to several times tk follow up what i need

Self

6/10

Pleasant

30 Jun 2026

Kastler

It was okay for the price I paid.

6/10

Pleasant

27 Jun 2026

Nour

Un hôtel où qualité/prix est acceptable.
Sa proximité au métro et l'autobus voyageur lui donne in excellent avantage.

Partner

8/10

Excellent

27 Jun 2026

Jason

Amazing staff

Family

6/10

Pleasant

25 Jun 2026

Karl

C’était chaleureux et convivial.

Self

6/10

Pleasant

24 Jun 2026

Violaine

Hotel felt outdated and tub was clogged, water drained extremely slow

Family_with_children

4/10

Poor

24 Jun 2026

Christine

There's a few issues we ran into staying at LeLux.
1. The shower was terrible. Drainage system is super bad and floods the tub and takes over 5 mins to drain. The shower head is not consistent with the pressure and it feels like you're being pelted with water. It's very uncomfortable
2. Windows are a major satefy concern. There's no net and they're close to the ground. The possibility of a child climbing up and falling out is possible
3. The amenities are not the greatest. It basically seems as if they spent their money on lobby and no where else. The gym is sad and carpeted (ew, health concern) and breakfast is sad. It's nice that they offer food but it's better to go out and get food.
4. Parking is 50 per day. Keep that in mind
We made do with what we had however, we won't be coming back

Friends

8/10

Excellent

24 Jun 2026

Michael

It was quiet, clean and in a great lication!

Self

2/10

Poor

24 Jun 2026

Danny

The hotel overcharged me for parking, and I have substantial documentation to support my claim, including receipts and recorded conversations through Expedia's messaging platform. Despite providing this evidence, I have not received a refund.

I also sought assistance from Expedia, but they were unable or unwilling to help resolve the issue with the hotel. Given the amount of time I have already spent trying to correct this billing error, I am no longer able to continue pursuing the matter myself and am requesting that it be addressed promptly.

Friends

10/10

Exceptional

24 Jun 2026

Gurbir

Parking was not included . They were gonna charge extra for the parking which was more expensive than else where indoor parking . It was so hard to find parking and I was not able to contact hotel though phone . Everytime I tried to call customer service it was going to Expedia . I tried putting hotel name to get phone number but was unsuccessful. Cannot reach this hotel direct number to ask for parking . They should have direct phone number to answer .

Family_with_children

2/10

Poor

23 Jun 2026

Sivanand

50 dollar for parking

Friends

4/10

Poor

22 Jun 2026

Marana Mariam

Les draps n’étaient pas propres.

Family

8/10

Excellent

20 Jun 2026

Mani

Very old and decrepit. But clean bed, great price via Expedia, small tv, that's it

Self

4/10

Poor

19 Jun 2026

Marc

Nop. Not happy. Do not go there.

Self

8/10

Excellent

19 Jun 2026

Antonia

The property is in good condition and you get good value for your money. The reception desk staff is very professional and friendly. The lobby is dark and needs to be brightened up with rich vibrant colors.

Family

8/10

Excellent

17 Jun 2026

Fereshteh

The room and the washroom were clean. The elevator is very old and there is only one for the whole hotel, so we had to take the stairs most of the time. Breakfast wasn't anything fancy, but at least there was something. In total for the price, this is a decent place 👌

Friends

8/10

Excellent

17 Jun 2026

RONALD

Very convenient central location. Value for money. Good variety of breakfast items. Would stay again.

Self

10/10

Exceptional

14 Jun 2026

Phillipa

Excellent

Partner

10/10

Exceptional

14 Jun 2026

Lord Yeboah

Nice and welcoming staff

Family

8/10

Excellent

14 Jun 2026

Mrunmayee

The rooms were clean and comfortable, and overall the stay was pleasant. However, I was surprised by the $50 per night parking fee, as it was not clearly disclosed during the booking process. Fortunately, I was able to find a more affordable parking option nearby.

The breakfast experience was disappointing. The area was not well maintained, and there were very limited food options available. Greater transparency regarding parking costs and improvements to the breakfast service would enhance the guest experience.

Family

10/10

Exceptional

14 Jun 2026

Hunter

The room was not very accessible due to strange staircase placement but there were rooms that were visibly accessible if needed. Other than that everything was great for the price we paid. I would likely stay here again. The parking garage is VERY tight parking spaces but if you book in advance there is parking.

Family_with_children

4/10

Poor

14 Jun 2026

Franklin

The free breakfast was gross as the area was not clean. The property was not great.

Partner

10/10

Exceptional

14 Jun 2026

Toueiti

وقوف السيارات مكلف للغاية ،

10/10

Exceptional

13 Jun 2026

Phillipa

Excellent and friendly staff, comfortable accommodation, great location

Partner

6/10

Pleasant

13 Jun 2026

Sriram

Needs separate air conditioning

Friends

8/10

Excellent

12 Jun 2026

Donna

I was very apprehensive when I read the negative reviews, but it was fine. Decent room, clean, comfortable bed, included breakfast was fine. The on-site parking was good. Yes the property is dated and worn, decor is dark, but overall I was pleased with our stay.

Partner

10/10

Exceptional

12 Jun 2026

Naveed

Amazing!

Friends

4/10

Poor

12 Jun 2026

Daniela

Breakfast wasnt good, for protein they only offer boiled eggs but sometimes they don’t even have them in display. When they did have them, some were raw. The room was ok, nothing out of this world; however, there were a lot of little malfunctions such as the bathroom light not working, and one of the outlets wasn’t working properly as well.

Family

8/10

Excellent

11 Jun 2026

Raynald

Hébergement bien situé et abordable. Nous avons eu une nuit tranquille. Le déjeuner buffet est correct sans plus. L’hôtel est vieux alors les portes avant ne fonctionnaient pas bien tout comme les ascenseurs. Nous étions au 5ième étage et nous n’avons jamais été capable d’utiliser l’ascenseur parce qu’il ne s’arrêtait pas à notre palier.

Nous avons communiquer avec le service aux chambres pour nous aider à faire fonctionner le téléviseur et ils ont venus rapidement régler la situation.

La chambre avait l’air âgée mais le lit était confortable et tout fonctionnait parfaitement.

Le stationnement de nuit est sécuritaire maïs dispendieux.

À recommander pour un cour séjour.

Partner

8/10

Excellent

10 Jun 2026

Parfaite Kock Charite

Liked the environment

Self

10/10

Exceptional

10 Jun 2026

Nicholas

Clean room, good location, friendly staff

Friends

10/10

Exceptional

07 Jun 2026

Nicolas

Good place and clean, staff clean the room everyday

Self

2/10

Poor

06 Jun 2026

Tam

Oh boy, this is NOT a 3-star hotel as what was rated in Expedia ad. Very dirty room, heat not worked, bathroom filthy, wallpaper pealed off, Air-conditioning not worked, cannot access the dresser because there was no knobs, cannot access the fridge because there was no knobs, toilet bowl cracked, basic breakfast, worse yet is the parking is $45 /day, but never mentioned in Expedia. I want my $$$ back.

Partner

2/10

Poor

06 Jun 2026

Pamela

Our room was very cold. Staff were not helpful; they told us they fixed the heating, but did not.

Friends_and_family Family

6/10

Pleasant

04 Jun 2026

Philippe

It's affordable for a reason. The room I had was very old and outdated, but clean enough for an overnight stay. The installed wall air conditioner seemed to be broken so there was a floor model with a hose to the window instead - Very loud. The parking offered is expensive, so I parked in a covered garage a little up the street for a fraction of the price. The staff were very pleasant and the location is right downtown.

Self

2/10

Poor

02 Jun 2026

Charles

Pathetic breakfast, only protein was hard boiled eggs. Stale pancakes and stale baked goods. Room was good but go somewhere else if u want a actual breakfast.

Partner

10/10

Exceptional

01 Jun 2026

Martina

just perfect, thank you!

Family_with_children

4/10

Poor

31 May 2026

Dipankar

The service of the front desk was terrible.
The morning breakfast was limited.
The parking charges promoted on the site isn't consistent, they can change on their whim.

Family_with_children

6/10

Pleasant

31 May 2026

Jean-Nicolas

Un petit peu de travaux aiderait au look. Les lits dans notre chambre pourrait être changés, ils creusent dans le milieu et on sent les ressors.

Friends

2/10

Poor

31 May 2026

Sophie

Zero pas propre fourmis dans les chambre

Friends

4/10

Poor

31 May 2026

Stefan

Say that they have parking but don’t

Friends

6/10

Pleasant

31 May 2026

Dominique

Parking on site for extra. Great location for the metro, especially for Parc Jean Drapeau- 10 min to get there. Rooms were clean, bed was comfortable.

Friends

2/10

Poor

31 May 2026

Jaclyn

Our night was ruined by the couple beside us screaming and yelling all night and the police didn't come to break it up until 5:30am!

Friends

10/10

Exceptional

28 May 2026

Matteo

I was very happy with my stay from May 25 to May 28. We came all the way from Toronto. Staff was so nice. They were able to accommodate us to get our room at 2:30 just because we came from Toronto. I highly recommend this hotel to everyone. It’s walking distance to all the main attractions.

Partner

10/10

Exceptional

28 May 2026

Aashika

Room were clean but no microwave 😭

Friends

6/10

Pleasant

27 May 2026

Melissa

It was decent to sleep, beds not comfortable, dared but worked for what we needed and affordable

Family_with_children

6/10

Pleasant

25 May 2026

Nancy

Room was in a great location for access to Montreal Grand Prix. No restaurant or bar on site. Parking was secure and on-site. Friendly staff… would stay again if back in Montreal.

Friends_and_family Friends

2/10

Poor

25 May 2026

Nurzetty

The location is good. This property is so poorly maintained. It must have been a beautiful hotel at some point, but this management has decided not to invest on the property at all. The sheets are so cheap and worn so much. The comforters were stained and ripped. The TV remote didn't work. They didn't even come to clean the room. The cleanliness was pretty good. That is the only good thing. The continental breakfast menu was pretty good but the place is so run down, they never have enough utensils. The breakfast worker were helpful. I would not recommend thsi place.

Family

2/10

Poor

23 May 2026

Brittany

When first checking in the lady was kind. The lobby was nice and updated but when we got to our room we were taken back to the 70s but not in a cute way. The walls had holes and falling apart wallpaper, the lamp was stained dirty, rust on the roof, spider nests in the window, fan didnt work in the bathroom, the bed was literally from the 70s with the floral old pattern and very well used that it was extremely lumpy. The 2nd night the AC broke and the room went to 25.5, asked them to fix it and was told \"We dont put AC on in May because it could get cold next week. We wait until June.\" We did not get a good sleep due to this. Next day they probably had multiple complaints and the AC was fixed again. They provided me a new bed sheet to change the bedding myself since we found a giant spider in it, but they were unfazed over the cleanliness of their rooms.
The location to walk to Old Port and Old Montreal was great, it took us no time at all.
Breakfast was not good, only protein was hard boiled eggs and they only would make a few at a time. Staff guarded the doors so you cannot take food to your room and we're quite rude to people who wanted to take a croissant back. I asked about the coffee since there were 2 pots and wanted to know if one was decaf, the worker was very rude and she said its coffee and walked away. The gym is very minimal.
100% would not stay here again.

Partner

2/10

Poor

20 May 2026

Kamini

The TV remote in the room did not work, neither did the telephone to reach the reception. Along with that, the “clean” towels already had hair in them which was genuinely gross. Horrible experience, definitely would not go there again.

Family_with_children

6/10

Pleasant

20 May 2026

Stephane

This hotel is good for the price. It's in a good location. We didn't use their parking lot because we have a Ram pickup truck that wouldn't fit in their lot. But we found parking down the street for less. We found the room small for a family of 4, but okay for sleeping. The elevator is a little sketchy. If you're claustrophobic like me, I recommend using the stairs.

Family_with_children

2/10

Poor

19 May 2026

Saeid

The staff behavior was not good, especially during breakfast service. Also, the hotel facilities were very old and outdated. Overall, the experience was disappointing.

2/10

Poor

19 May 2026

sonia

This is my review I posted on Google: Ultimately, this hotel was very gross. Curtains haven’t been washed in who knows how long, lamp shades were dirty, and the sheets and the floors haven’t been cleaned either. Additionally, there was no circulation in the room whatsoever. It became so humid that the windows fogged up and water dripped from them. We had asked for a fan to fix the issue, but were never given one or even told that one was available. I have no issue with how things look, we paid a low price for our stay, but cleanliness is standard at any establishment. My friend's eyes began to swell, and she got hives from sleeping in the beds. Additionally, the bathroom light kept malfunctioning. I wouldn’t recommend staying here. The images are very misleading, as are the reviews on Expedia. I loved Montreal, but this hotel was a disgusting experience, and we won’t stay there again.

6/10

Pleasant

18 May 2026

Abir

It was good regarding the price

Friends_and_family Friends

4/10

Poor

17 May 2026

David

4 star lobby, 3 star room, 2 star beds, 1 star breakfast.

10/10

Exceptional

17 May 2026

Stephane

La chambre etait bien mais derriere les meubles faudrait passer l'aspirateur! Il avait plein de dechet!

Partner

10/10

Exceptional

16 May 2026

Sahib

Experience clean rooms, staff was also very nive and helpful

2/10

Poor

15 May 2026

Chadi

Very dirty hotel
Customer service is bad
They don’t have an iron
They don’t have forks
It’s not a hotel. It’s a motel a dirty one.

Friends

4/10

Poor

15 May 2026

ADAM

Bed was the hardest mattress I’ve ever used and the pillows need replaced as they were incredibly soft. The breakfast was incredibly basic and served on paper plates and paper bowls. The lift feels dated and close to dangerous with an odd layout to the hotel.

Self

6/10

Pleasant

13 May 2026

Kun

It is old building. Very dark inside.

10/10

Exceptional

12 May 2026

Philip Jayson

Amazing place near everything

Self

10/10

Exceptional

12 May 2026

Alexandre

Parfait

Partner

10/10

Exceptional

12 May 2026

Gauraang

Great experience

Friends

8/10

Excellent

11 May 2026

Guy

Chambre propre et à changer.

Partner

10/10

Exceptional

10 May 2026

Brian

I would suggest that handrails be installed in bathrooms to make it safer for seniors.

Friends_and_family Family

4/10

Poor

09 May 2026

Gerard

The desk help were pleasant and efficient. The room decor and shape were old and in need of updates and some deep cleaning. The curtains and furniture looked like they were from the 1970's and definitely needed replacement. The bathroom caulk and tile were in need of some deep cleaning. The shower water did ot drain while showering and was several inches deep when done. Surprisingly, the bed was quite comfortable and I slept well. The free breakfast was fine for some morning coffee and snacks.
Overall though, I got what I paid for--a cheap hotel that I stayed at for one night.

Self

4/10

Poor

08 May 2026

VICTOR CALEB

Awful experience. Staff was a pain to deal with.

Self

2/10

Poor

08 May 2026

Guangyuan

Expensive deposit money lol

6/10

Pleasant

07 May 2026

Jonalyn

Stayed at LeLux Hotel during my Montreal trip. The location is convenient, but the room was too hot and uncomfortable during my stay. The elevator also feels very old. Hopefully they can improve the ventilation and facilities.

Family

2/10

Poor

03 May 2026

Josip

Room outdated and dirty, the AC was t working.
Stuff doesn't care about anything

Partner

10/10

Exceptional

02 May 2026

Mdundzi

Great staff, excellent room service and good location.

Self

4/10

Poor

02 May 2026

Mouloud

Ce n'était pas agréable.

8/10

Excellent

28 Apr 2026

Louise

Parking very tight. Hot water long to arrive. Clean and very nice staff

Family

4/10

Poor

27 Apr 2026

Janessa

Had a terrible check in experience. The parking lot is chaos with poles taking up entire spots and not enough spots for all guests. When asking the front desk if they knew of other lots nearby they had no idea of the area and were very unhelpful. We stayed for 4 nights and on the 3rd day I had to go to the front desk to ask for my room to be cleaned as we had gone through our towels and toilet paper with garbage bins overflowing. Overall not a great experience, wouldn't stay here again.

Friends

2/10

Poor

26 Apr 2026

Bishwas

I booked my stay through Expedia, but when I arrived, they informed me that my booking had been canceled. I never received any notification about this, and instead, I was given a random room. I wasn’t compensated for the inconvenience. The staff was okay; they answered my questions, but they weren’t very helpful. The elevator was terrible—it felt like a roller coaster. If they don’t maintain it in a few weeks, they might just install stairs to get out. It was incredibly scary to be in the elevator. The property also had very old chairs and mattresses. If you’re planning to stay there, take it at your own risk.

Partner

4/10

Poor

24 Apr 2026

Sarah

Staff downgraded my room from street view to back view and made me visit 3 rooms to check amenities, I ended up in a room.with no view and no aircon or phone.

Business Self

10/10

Exceptional

22 Apr 2026

Narges

Good

Partner