The apartment is a large space with full kitchen, separate bed area, and living room area.
There was no check-in desk -- entrance codes were provided in a notice sent indirectly via email (I needed to open a file sent through Hotels.com to view). Not easy to do on my phone, but once I figured that out, it was smooth.
Minor issues was a lack of instructions on how to set the heat. It was very cold when we entered and AC was blasting. Room thermostats were set to 16C -- pretty cold! It took some time to figure it out, and even then we weren't sure it was correct. Seems like AC is a separate system from the thermostat. It would be helpful if host provided instructions.
Similar issue with hot water in the shower. My wife tried for 10 minutes and couldn't get hot water -- had to take a cold shower. Turns out that you need to rotate the shower water control clockwise about 80 degrees. Rotating counterclockwise also turned on the shower, but only cold. Not obvious at all. Directions would have been very helpful.
Only directions posted in the apartment were to leave a 5 star review -- anything less was said to lead to the apartment being removed from the platform!!! Ultimately I would give this a 4.5 star rating due to the lack of instructions on how to set the heat to a reasonable level, and how to take a warm shower.












































