Hotel Arena Palace Montreal

8/10

Excellent

28 Jul 2026

Jason

The Bar! Top-notch! 😎

10/10

Exceptional

27 Jul 2026

Nesalingam

All the best

2/10

Poor

27 Jul 2026

mengisteab

One of the worst hotel I have ever come across in my entire life. No air-condition, no washroom or shower inside the room. It is a scary place. We paid $157 but we left 20 minutes after check-in. It is shocking this hotel is booked through expedia.

2/10

Poor

26 Jul 2026

Laetitia

Do not expect much from this hotel. Super expensive for what it is: Dated, weird smell, questionable maintenance and cleanliness. Better pay a little more for a cleaner room to stay. And there are no free parking as advertised, just street parking which are already taken.

2/10

Poor

25 Jul 2026

Stephania

Propreté inadéquate — expérience insatisfaisante
Lors de mon séjour, j’ai constaté plusieurs problèmes sérieux de propreté :

draps tachés

poussière accumulée dans la chambre

salle de bain mal entretenue

odeur persistante dès l’entrée

L’état de la chambre ne correspondait pas aux standards minimaux d’hébergement.
Le personnel était courtois, mais la propreté doit être une priorité absolue.
Je ne reviendrai pas et je ne recommande pas cet hôtel.
Séjour très décevant dans la Room 206.
À mon arrivée, la chambre était extrêmement sale : poussière partout, odeur désagréable, draps tachés et salle de bain clairement mal nettoyée.
L’état de la Room 206 donnait l’impression qu’elle n’avait pas été entretenue depuis longtemps.

Pour un établissement affiché sur Expedia, je m’attendais à un minimum de propreté, mais ce n’était absolument pas le cas.

Le montant100 $ demandé à l’arrivée est totalement injustifié pour une chambre dans cet état.

Je ne recommande pas Arena Palace Montréal.

6/10

Pleasant

22 Jul 2026

Abhishek

The staffs were nice. The room was pretty useable not the best but for the price was okay. Was upgraded to better room for free.

6/10

Pleasant

20 Jul 2026

Benedict

Well located. Excellent staff. The place needs a face lift and deep cleaning but is so it wouldn't be a bargain price.

Partner

6/10

Pleasant

18 Jul 2026

Michael

If you’re looking for a cheap place while visiting Montreal, just to crash the night. Otherwise quite dirty. Nice staff though.

Friends

2/10

Poor

18 Jul 2026

Elhadj lamarana

Logement pas de toilette ni de douche .
Pour un bon repos ces pas le coin qu’il faut . Ma conjointe était sidéré .

Partner

2/10

Poor

18 Jul 2026

Rolando

This place has to be shoot down immediately. Is disgusting no AC, so sleeping w the windows open is the only option plus the noise outside at night. You need to be in good shape to get to the 3er floor. Be prepared to escalate a wall. 😆, and when leaving the premises remember to hold the entry door otherwise you will be pushed out by that door and you might fall other 5 steps to get to the ground 😉. No parking, staff is not very welcome, some of them rude. But the location is amazing, very very downtown 👌.

Self

10/10

Exceptional

15 Jul 2026

Garrett

Thanks for the great stay

Self

2/10

Poor

09 Jul 2026

Achraf

It’s a shelter not a hotel. I stayed one night even I booked 3. Doesn’t worth even for free

2/10

Poor

08 Jul 2026

jeffrey

the room was terrible

8/10

Excellent

06 Jul 2026

Chong Hye

My partner and I loved the place. The location is perfect as it's within steps to subway and a short walking distance to Ste Denis with all its restaurants and Ste Catherine and Laurent for Jazz Fest and the Village. The hotel will appeal to young, artsy, neuro-divergent, gender-fluid crowd. It will not appeal to an older, suburban crowd with any kind of mobility issue. The hotel had everything we needed for our two-night stay.

Partner

2/10

Poor

29 Jun 2026

Yailyn

This hotel literally doesn’t deserve to go there. It’s in bad condition, the staff is impolite, dirty bathrooms, the rooms are in inhumane conditions, one ventilator for room. Smells like garbage and cigarettes.

Friends

4/10

Poor

29 Jun 2026

ling

Location and price is very good but there are a lot insects and bite me which make my skin swollen. I think the insects from drain system and broken window screen

Self

8/10

Excellent

29 Jun 2026

Jean

Pas de stationnement sur place et pas de climatisations ds les chambres

10/10

Exceptional

22 Jun 2026

Runrong

Staff are sweet and the hotel is in the middle of city really convenient to everywhere

8/10

Excellent

20 Jun 2026

Fabrice leon

Very nice I like it

10/10

Exceptional

10 Jun 2026

Abdelhakim

Merci 👍👌.

Self

2/10

Poor

08 Jun 2026

Jeannette

Worst hotel I’ve ever stayed in! This place should not have a license to operate. Between all the hallway yelling at all hours of the night, street noise, unhelpful and unprofessional staff, I genuinely don’t feel safe.

Self

4/10

Poor

07 Jun 2026

Bruce

The ad says free parking is available. Ha! They don't have a parking lot. The only parking is on the street, and if all the spots are gone, well, too bad! I had to park two blocks away.

Aside from that: the place is clean; there were no bed bugs, cockroaches, mice, rats or anything at all like that. The bed was comfortable. There are no towels or wash cloths provided; bring your own.

Self

6/10

Pleasant

31 May 2026

Bernice

Room overall was clean but had a strange odor to it.

4/10

Poor

25 May 2026

Greg

This place is overpriced for what you get or don't get.
Shared 1 shower, 2 toilets, no fridge, kitchen or facilities.
Old tiny rooms with nothing but a bed and sink.
Noisy and smelly.
No aircon but a ticking ceiling fan.

Self

2/10

Poor

25 May 2026

Alex

We arrived at the hotel and left almost immediately without even bringing our luggage inside. The place was absolutely disgusting. The entire building smelled heavily of cigarettes, everything looked dirty and greasy, and the overall atmosphere felt unsafe and uncomfortable for families.

There were random men walking around the hallways in their underwear, which was completely unacceptable, especially since we were traveling with a child. The room itself was terrible — dirty, poorly maintained, with the sink and shower separated in a very strange and uncomfortable way.

On top of that, the hotel openly displayed political symbols on the facade, including a Palestinian flag, which made the environment feel even more uncomfortable and inappropriate for what was supposed to be a neutral place to stay.

We informed the staff immediately that we would not stay there because of the smell, dirt, and overall horrible conditions, but despite leaving right away and never using the room, they still refused to refund our money.

This was one of the worst hotel experiences we have ever had. Avoid this place at all costs.

Family_with_children

6/10

Pleasant

20 May 2026

Botong

The security camera is installed. Is it good?

Good to give me upgrade for room with its bath and lavatory facility without extra fee.

Self

4/10

Poor

19 May 2026

Mohsen

Everything was average not so good not so bad . But next time i dont go there

Friends

10/10

Exceptional

11 May 2026

Tim

Personnel sympa et prix non dispendieux

6/10

Pleasant

09 May 2026

John

This is basically a boarding house. Communal bathroom. Private room was basically a bed with a desk and a sink. The staff member was pleasant. Overall it was fine for 1 person for a night. I wouldn’t stay here with a family or couple etc.

Also I walked from the train station with a rolling suitcase. Very convenient location.

Self

2/10

Poor

12 Apr 2026

Kamila

The rooms were not very clean and a mouse ran into our room. We left promptly after that happened and checked into another hotel.

6/10

Pleasant

11 Apr 2026

Maryse

ok

Self

6/10

Pleasant

06 Mar 2026

van quang

Room needs to clean more and lack of amitié

Self

8/10

Excellent

17 Feb 2026

Joseph

Room was clean, checked for bedbugs and found none. This was our second time staying at this hotel and did not dissapoint either time. The price tells you what you get though, so no breakfast, no room service or anything, shower and bathroom are not in the rooms, and theres not a microwave or anything to make food while not the room. Great if you're a college student, and fantastic for the price. No better cheap motel in the city

Partner

2/10

Poor

12 Feb 2026

Smail

Je ne recommande pas du tout. Ils ont refusé de me rembourser 4 nuits après avoir quitté au bout de la première nuit. Le personnel était plutôt gentil mais on sentait de la cigarette partout. J'étais mal à l'aise avec mon fils et ma femme.

Friends_and_family Family

10/10

Exceptional

03 Feb 2026

delaney

Extremely sweet staff and comfortable beds

Business_and_leisure Self

10/10

Exceptional

26 Jan 2026

Michael

I like it

Leisure Self

10/10

Exceptional

18 Jan 2026

Alyssa

The Hotel astonished me from how beautiful it is. When I entered the Hotel room I got calmer at it’s Excellence.

2/10

Poor

12 Jan 2026

David

My worst hotel experience,not even by 3rd world standards.Some front desk staff tried their best to help but the management doesn't have sttructures in place.No cleaner for the rooms for 4 days of stay.Extremely dirty and moldy carpets that ought to have been trashed ages ago.The front desk asked me at check in for a $50 caution deposit which Expedia didn't mention.I refused and was ready to cancel.The problem is not front desk.The management just didn't provide the necessary structure to maintain the hotel.Dont go here unless you're desperate

Business_and_leisure Self

8/10

Excellent

06 Jan 2026

Simerjit

Everything was good , but i suggest they also add breakfast for people who stayed at hotel for one for more nights.Thankyou

Friends_and_family Friends

2/10

Poor

02 Jan 2026

Bob Andew

room was not cleaned, the blanket is dirty. the whole room smells cigarette smoke.

Leisure Partner

2/10

Poor

27 Dec 2025

Jason

This place is a dump among dumps. No towels, no thermostat, no smoke alarm. The ceiling fan/light fixture had only one lightbulb and when you shut off that one light, you automatically shut off the fan as well despite it being over one hundred degrees in the room. Shower water was hot but only trickled. I tried to plug in my own travel fan. It blew the breaker that powered half of the third floor. After three tries and three blow outs, I went to bed with no blankets on. The steps weren’t shoveled. Just an absolute disaster of a hotel. Do not stay here.

Self

2/10

Poor

17 Dec 2025

Manoj Krishna

The only bad point is the hotel and rooms and staff

Business Self

2/10

Poor

03 Nov 2025

Clément

The hotel was disgusting not at all, but the picture showed and full of rat

Friends_and_family Friends

6/10

Pleasant

02 Nov 2025

Mark

For how cheap the place is it is a wonderful stay. But definitely would recommend going elsewhere of you could afford it.

Leisure Partner

10/10

Exceptional

31 Oct 2025

Luiz

GOOD!

10/10

Exceptional

25 Oct 2025

Khai

Excellent

Business

6/10

Pleasant

24 Oct 2025

Sam

Staff were very welcoming and polite! However, it did seem like there may have been smoking (?) occurring indoors, as it smelled very strongly of it when particular staff members were present.

Overall was a lovely stay, but cleanliness can be very easily improve dramatically!

Partner

4/10

Poor

19 Oct 2025

Rémi

Much Old without rénovation and confort

Self

10/10

Exceptional

19 Oct 2025

Daniel Exp

It should be STRONGLY pointed out that this is a Victorian Hotel, not a modern hotel. It has shared toilets and showers and EVERYTHING from the narrow winding staircase up to the 3rd floor to the heating system, is 150 years old.

Now, I loved this but lots of people would find it horribly barbaric.

Leisure Partner

8/10

Excellent

15 Oct 2025

Vincent

Muy atentos sus empleados

Leisure Partner

2/10

Poor

15 Oct 2025

Majid

Safety hazard and health concerns. I will be reporting this facility to city officials and filing a formal report

10/10

Exceptional

14 Oct 2025

Laurence

You get what you pay for. Safe. Excellent location, right downtown. Parked the car 1 block from the hotel in an indoor parking ( At the library) for $16 a day. Will be back.

2/10

Poor

14 Oct 2025

Vishal

There was no parking available near hotel, they didn't provided drinking water or even washrooms were shared between all the guests. It was worst experience

Leisure

2/10

Poor

11 Oct 2025

Omnia

quality and cleaniness

First thing the quality of the images on the website does not match reality so it is like i booked something from here and got a completely different thing. For example, the bathroom did not have a hanger for toilet paper or the towel. they have a no refund policy. I tried talking that this does not match what I booked and I need a refund to be able to go somewhere else and the response was I will get an email in 3 days to decide if i am eligible for a refund. The room looks clean but the details are not so it is like it was not professionally cleaned in a while. Like there were dust under the bed and windows frame corners were not cleaned much longer also the fan. The bathroom does not have garbage bag in the garbage pin. put the images. the staff was friendly and polite though

Self

6/10

Pleasant

12 Sep 2025

Kitty

Theres no tv and plus toilet shower thanks for asking but its good

2/10

Poor

11 Sep 2025

Francenelle

Le personnel est très agréable 🙂
Mais l'hôtel a besoin de rénovation.
Ma chambre était propre mais il y avait une forte odeur de l'enfermement . Donc nous avons dormi avec la fenêtre ouverte.
Les toilettes et la douche sont à l'extérieur de la chambre donc ce n'est pas pratique avec un enfant 😭
Les toilettes n'étaient pas propre et il n'y avait plus de papier toilette.

Friends_and_family Family

2/10

Poor

09 Sep 2025

Faith

I didn’t get to use the room I had booked for and they took my money after just 5 minutes of booking. Called the manager immediately but he refused to refund after 5 minutes.
No proper customer service.

Leisure Self

8/10

Excellent

01 Sep 2025

Dana

Dana

It was not too bad. The room was comfortable, the shared bathroom was clean but the sink was in my room so I had to leave the bathroom and go back to my room before I could wash my hands.
The ceiling fan made it comfortable because it was very hot outside.
The staff were very courteous and carried my luggage when I arrived, and they always treated me well. Most of them knew English.
There were electric bikes for rent just across the street and there were lots of coffee shops and other businesses close by.
There was also 2 large catholic cathedrals within walking distance, and the catacombs as well.
It were affordable, which was especially important seeing as how I was stranded there because of the Air Canada strike.

The only thing I really didn’t like was that there was no coffee or tea available. There was also no Bible left in the night table. I thought that every hotel was supposed to have one, but apparently I was wrong.

Self

2/10

Poor

31 Aug 2025

Rafael

no washroom, no tv,the bed smells terrible and no shower room.

Leisure Friends

8/10

Excellent

29 Aug 2025

Ignazio

A cheap hotel in a very convenient location. The staff was friendly and the room comfortable.

Self

6/10

Pleasant

27 Aug 2025

Nika

You don’t have your own bathroom or toilet, it’s shared. You only have a bed and a sink. Also no AC consider that with the weather because it’s slightly hotter in the room than outside ( we were on the 3d floor. Only stairs no elevator

Leisure Partner

2/10

Poor

24 Aug 2025

Luis

I did not stay, and they charged me, it was dirty and smelled bad. As soon as I arrived I left and they did not return the days that the property remained, \"scammers.\"

2/10

Poor

17 Aug 2025

Daren

Everything was absolutely terrible. Bed mattress was the worst I’ve seen in years, extremely noisy. Paint falling off the walls and no AC was offered when the temperature was nearing 30 degrees in our room.
Wouldn’t even dare to pay 50$ for a night, let alone 162$…

Leisure Partner

2/10

Poor

16 Aug 2025

Halyna

The room was unbearably smoky, as if people had been smoking there for years. It was impossible to breathe or get comfortable.

The condition of the room was unacceptable:

Very old and shabby furniture

Chipped doors and a cracked, broken sink

Curtains simply nailed to the wall without a rod

Paint peeling off the walls

Visible dirt on the floor

The fan only worked with the light switched on, making it impossible to use during the hot August night


In addition, there was a bar nearby, and the noise lasted until 2 a.m., making sleep impossible.

The only positive point was that the bed linen and towels were clean. Unfortunately, everything else was old, dirty, and poorly maintained.

We arrived late at night (around 10 p.m.), so we had no chance to find another place. I had to stay there with my child, and it was truly an awful experience

Leisure Family

4/10

Poor

16 Aug 2025

Mary Ann

Limited free parking on street. Friendly staff. Shared bathroom and shower. No air conditioning. Bar below hotel. Noisy area. Great location.

Leisure Partner

2/10

Poor

11 Aug 2025

aurhea

The moment I arrived to the building, the hallway is smell so bad and the room is so hot and the window broken and open which is a lot of flies and mosquitoes in!, I went talked to the guest service and he(daniel) said that theres nothing he can do!, How can you stay in that kind of situations if your health at risk. I moved to a different hotel and unfortunately the payment if not refundable!! Very terrible experience!,

Leisure Friends

6/10

Pleasant

10 Aug 2025

Emeka

Walkable location

Leisure Self

8/10

Excellent

10 Aug 2025

Moeo

It was good for only 2 days

2/10

Poor

09 Aug 2025

Lamia

Very bad place. Had to leave after 30 minutes because my daughter has asthma and the room smells mold and couldn't breath well. Also, no AC when it was 34 degree. Made her condition worse. We paid for 2 nights and hoping will get a refund for at least 1 night. The only good thing is the staff, we found Very friendly and knowledgeable.

Friends_and_family Family

2/10

Poor

08 Aug 2025

IRELAND

Had bedbug bites when I got home. No AC. Sheets have sus stains. Only good thing is it’s very close to the train station.

Leisure Family

10/10

Exceptional

06 Aug 2025

Mikal

Clean, nice staff and a classy atmosphere. Very happy, especially for the price.

Leisure Self

2/10

Poor

27 Jul 2025

Danuta

The room looked like broom closet.

2/10

Poor

25 Jul 2025

M

Terrible place, do not recomend

10/10

Exceptional

21 Jul 2025

Luc

i like the friend relation ship of the ambiance

Leisure Self

2/10

Poor

20 Jul 2025

Fatemeh

The worst place in the world. Don't go with this hotel. We had to change it when we saw it there. Without any return.
No AC in the room,
no washroom in the room,
very old building,
disgusting,
the doors can not be locked,
no elevator,
no parking lot and you have to park way far and pay for parking in each 2 hour
No air in the room...
They say it's cheap and you shouldn't expect anything
Don't trust to pictures in the website

Leisure Partner

2/10

Poor

09 Jul 2025

Richmond

Room smell bad

2/10

Poor

08 Jul 2025

Dominique

This place is terrible. No A/C.
No screens in the windows.
Smells like a chain smoker lives there.
You have to buzz in every time you enter the building and hope the guys is awake.
No parking, none at all.
The ceiling fan had 2 out of 3 lights burnt out.
You can’t have the fan on and lights off.
Outlets are only 2 prong without a ground.
If you try and get a refund, the wont answer the phone when Expedia calls them.

Leisure Family

2/10

Poor

07 Jul 2025

Verified traveler

Doss house

On entry to the building, my first impression was- low standard and my suspicions were soon confirmed. There are 2 flights of steep stairs leading to our floor and on entering the room, the pillow cases were dirty and had hair all over them. The blanket on the bed had holes in it- evidently due to cigarette burns.. No toilet paper. Ceiling fan not working- although a portable fan in poor condition was later provided. We had 3 nights of poor sleep due to the extreme heat in the room. A coffee machine was provided but without cups or any coffee ingredients. The so called private bathroom was so narrow that you had to enter it sideways. I would not recommend this place to anyone.

Partner

2/10

Poor

05 Jul 2025

Elie Steve

Conditions Déplorables

Je n’ai pas séjourné dans cet hôtel, car les conditions d’insalubrité et d’hygiène des chambres étaient absolument déplorables. Il m’a été impossible de passer une seule nuit, bien que j’aie réservé pour deux jours. J’ai demandé un remboursement, mais celui-ci ne m’a pas été accordé. Une véritable arnaque !

Self

10/10

Exceptional

04 Jul 2025

Josivan

Very good placê, clean

4/10

Poor

30 Jun 2025

Lojisha

The room was very small.
It had a smell inside the whole apartment.
Not a great stay to enjoy.

Morning staff was not very friendly.

The fan was not working, it was so hot inside the room.

Very very small bathroom, so so so tiny.

Leisure Friends

6/10

Pleasant

17 Jun 2025

Michael

You get what you pay for here. It’s a very run down place that smells of smoke, and the bed is uncomfortable. The sheets don’t look clean either. There is a shared bathroom on each floor. I’m really not complaining though as it was a cheap place to stay for the F1 race, and just down the road from the Metro.

Leisure Family

2/10

Poor

17 Jun 2025

Scott

It was dirty and not as advertised

Self

2/10

Poor

16 Jun 2025

Verified traveler

Terrible experienced

Terrible it’s scary and shouldn’t be advertise in online.. not convenient to stay there. It’s too expensive for the amount that I’ve paid.

Self

10/10

Exceptional

12 Jun 2025

Ramiro

Nice place

Friends

4/10

Poor

06 Jun 2025

Floyd

The staff were polite, but I did not like anything else about the place. It really was not a good setup.. Caution in strongly advised if going out after dark! Good luck.

Business_and_leisure Self

10/10

Exceptional

03 Jun 2025

Jonathan

Low key, no frills place. Be aware of which room you're booking, not all of them have an integrated bathroom, but some do. Owners/people who worked there were all very kind and helpful. Wouldn't necessarily recommend it to anyone, but for the purposes of my short Mtl work trip, it absolutely did the job.

Business

2/10

Poor

01 Jun 2025

Luwam

Very dirty and smells like whid , not comfortable at all

8/10

Excellent

30 May 2025

FRANCK GERY

J'ai passe deux bonne soiree.

2/10

Poor

24 May 2025

Aleksander

Dirty, filthy, extremely old, full of rats.

Since arrival, bedsheets were not washed. Found the bed full of hairs, and the cushion with lipstick.

Definitely a 3rd world country hotel.

Business Self

10/10

Exceptional

22 May 2025

Devonie

You get what you pay for. Room was clean, staff was nice, and it's in a very convenient spot.

Leisure Friends

2/10

Poor

20 May 2025

Abderrazzak

Terrible

Not being able to have a shower in the center of one the most famous cities in the world is a shame😬

Friends_and_family Family

2/10

Poor

18 May 2025

Kya

There was bed bugs:(

Leisure Friends

4/10

Poor

09 May 2025

Carl

tough times

the bed was so bad my backs broken
theres a strange smell

Partner

2/10

Poor

08 May 2025

Desmond

Bad

Business

2/10

Poor

06 May 2025

Verified traveler

The most discussting place I’ve ever seen

Self

2/10

Poor

28 Apr 2025

Noel

It is not hotel, was surprised

8/10

Excellent

27 Apr 2025

Verified traveler

Old and basic but clean

Was worried about the quality for such a good price but was pleasantly surprised. Old everything but room was clean. Shower was clean enough. Room had it's own sink. Great location right next to the metro. Good cheap option if you just need a place to crash

Self

2/10

Poor

25 Apr 2025

Dan

Smelly place!
Just don't go!!

2/10

Poor

23 Apr 2025

Kamal

Vey dirty smelly

Business