Four Points Sheraton Ventura

4/10

Poor

07 Feb 2026

Clinton

The toilet wouldn’t flush and we tried to call the front desk multiple times and they wouldn’t answer.

8/10

Excellent

01 Feb 2026

Kathryn

Rooms clean and spacious, walking distance to harbor shops and restaurants. Friendly staff, quiet hallways. Would stay here again!

Leisure Partner

6/10

Pleasant

20 Jan 2026

Candyce

Exterior of Hotel looks dated. The interior of the rooms had a lot of rust on the mirror frames, door hinges and large sliding glass window/door was filthy. The carpet was very worn. I understand it’s near the ocean, but we have stayed at many hotels near an ocean and they were well kept up.

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Sarah

Room very clean. Great staff, very accomodating
Nice balcony view!! Quick response since we had to evacuate ventura due to flooding.

Friends_and_family Family

8/10

Excellent

02 Jan 2026

Monica

The heater was a little too loud. But, overall it was a nice hotel

Partner

10/10

Exceptional

02 Jan 2026

Anita

Great staff and great coffee!

6/10

Pleasant

01 Jan 2026

Cheryl

Service was nice, and good location, but rooms are so so. Getting a little run down. Bedding was mediocre.

Leisure Family

2/10

Poor

01 Jan 2026

Guadalupe

Hotel was completely inaccessible. Flooded throughout and unable to enter. We were told to find emergency vehicles and ask them for help. I asked for a refund to which they said no; the hotel was accessible (if you asked an emergency vehicle for help) um, hello??? Hotels.com representative pulled through and got it cancelled no charge.

Partner

10/10

Exceptional

27 Dec 2025

Verified traveler

Rain whole time but no issues with hotel except one day the person that cleaned the room left door slightly ajar! But no problem. I have been here before and will come again.

Friends_and_family Family

8/10

Excellent

18 Dec 2025

Gary

staff

Self

10/10

Exceptional

14 Dec 2025

Elizabeth

Staff was courteous and room was clean.

6/10

Pleasant

12 Dec 2025

Michael

Noisy hotel and security did not regulate late night hotel parties

10/10

Exceptional

11 Dec 2025

Joseph

The response of the staff to any issues.

8/10

Excellent

03 Dec 2025

Maria

Staff was very nice

Leisure Family

10/10

Exceptional

30 Nov 2025

Jose

My family and I had a great time. Excellent location. We plan to he back soon again l.

Friends_and_family Family

4/10

Poor

29 Nov 2025

Jill

I checked in about 10:00 pm. The room was extremely cold. The heat/AC unit is on a wall in a dark corner of the room. I had to sit on the floor in front of it and push random unlabeled buttons in order to figure out how to set the temperature so that it would start heating the room. The unit was very loud and the room was so cold that it took several hours of listening to its grinding noise before the room reached a comfortable temperature and it subsided to coming on and grinding only periodically. The lighting was the worst I have ever seen in a hotel--one tiny, dim lamp on the desk and two dim lights between the beds. The lighting in the bathroom and dressing room were fine. The toilet handle stuck so the toilet continued to run if you forgot to give it an extra wiggle when you flushed it. Only one coffee cup was provided to use with the coffee maker and it was so oversized that you couldn't get it out from under the coffee maker without spilling coffee. The artwork on the wall looks like they picked it up at the tail end of a yard sale. That's a minor thing but it just added to the irritations of the rest of the room. The staff was friendly. Check-in and check-out was fast and efficient. That doesn't make up for everything else, though. Another guest told me her room had all the same problems. It was a pretty shabby experience for a hotel with the Sheraton name on it. I expected better.

Self

6/10

Pleasant

29 Nov 2025

Abhishek

Good location with decent amenities. Doesn’t live up to Sheraton standards.

Leisure

4/10

Poor

15 Nov 2025

Karol

It wasn’t as nice as it looked on the pictures. It was a little old and outdated didn’t feel luxury.

Friends_and_family Family

10/10

Exceptional

12 Nov 2025

Phoumra

The staff was friendly and professional. The room was nice and clean.

Leisure Family

10/10

Exceptional

06 Nov 2025

mitch

The parking was easy and secure.nice veiw of harbor . Lots of shopping and restaurants friendly staff . Nice town

Business_and_leisure Partner

10/10

Exceptional

12 Oct 2025

Teresa

The staff

Business Family

10/10

Exceptional

08 Oct 2025

Tommye

Nice place

8/10

Excellent

08 Oct 2025

Pierre

Nice hotel and area, room was a bit dated but clean.

Friends_and_family Friends

10/10

Exceptional

06 Oct 2025

Corey

Didn't use laundry room

Leisure Partner

10/10

Exceptional

30 Sep 2025

Jose

Wallpaper was peeling off.

6/10

Pleasant

27 Sep 2025

Atli

Staff was pleasant and accommodating. The property in general and the rooms specifically are in dire need of updating. The hotel feels old and tired.

10/10

Exceptional

26 Sep 2025

Neli

Very happy with my experience there and the stay. Highly recommend. Loved it

Leisure Partner

10/10

Exceptional

25 Sep 2025

John

Very nice property. Staff very responsive.

Leisure Self

10/10

Exceptional

12 Sep 2025

Albert R

Very relaxing Resort

Four Points by Sheraton Ventura Harbor Resort has a very relaxing atmosphere close to the ocean. Clean, quiet and excellent service.

Business

6/10

Pleasant

04 Sep 2025

Joyce

Bathroom needs updating. One of the closet doors not operational. Sliding glass doors were very dirty. Balcony needed to be swept

Leisure Self

8/10

Excellent

04 Sep 2025

Edward

Great

10/10

Exceptional

03 Sep 2025

Marco

Loved the indoor jacuzi

Family_with_children

10/10

Exceptional

01 Sep 2025

Kurt

All was just fine for our stay.

Leisure Partner

2/10

Poor

01 Sep 2025

YUVAL

This is a terrible hotel. Everything is outdated the showers are dirty and the sheets are full of mold. As a Marriott member it was a complete unpleast surprise. I feel ripped off and woyld never go vack again!!

Leisure Family

10/10

Exceptional

30 Aug 2025

Debby

Wonderful hotel and location was great

Leisure

10/10

Exceptional

25 Aug 2025

Richard or Julie

marina

bare minimum hotel, clean enough, pool is nice

Self

6/10

Pleasant

24 Aug 2025

Jason

Near harbor was good,
Carpet in room was filthy
Room had a musty dank smell
Ac was good
Bed was good

2/10

Poor

23 Aug 2025

Raymond

Wasn’t given the room I booked and paid for, was meagerly compensated. The room had been refreshed but had the general feeling of lipstick on a pig. The ac rattled all night thankfully it worked but it wasn’t peaceful or pleasant. The front toor hinge was broken and had to be lifted to open and close

Leisure Partner

2/10

Poor

23 Aug 2025

Verified traveler

Needs major renovation

The only saving grace of the place is the spoiler staff. The hotel is nothing like the posted pictures. The “hotel” is run-down with old carpeting and each room with a very musky smell. The tap water smells of sulfur and there is mold and mildew on the faucets and shower.

Self

10/10

Exceptional

18 Aug 2025

John

The ease to being picked up by the LAX shuttle. Nice location near the harbor! Wonderful beds!

10/10

Exceptional

16 Aug 2025

Ruth

Fun easy access and clean

Leisure Family

8/10

Excellent

14 Aug 2025

THOMAS

The lighting in my room was totally inadequate for doing any work. No complimentary breakfast.

Friends_and_family Friends

2/10

Poor

11 Aug 2025

Silvana

This location was convenient to the wedding venue, but it needs an upgrade. Our door couldn’t lock, but was immediately fixed and the bathroom appeared outdated with mold. Overall it needs an upgrade.

Leisure Partner

6/10

Pleasant

10 Aug 2025

Vicky

The bed was comfortable and provided a restful night’s sleep. The room was generally clean.

The property does appear to have some age, with finishes that are a bit worn and a few spots in the bathroom that could use extra care.

While it offered the basics for an overnight stay, a few updates could help give it a more inviting, hotel-like atmosphere for the price that we paid.

Leisure Partner

6/10

Pleasant

06 Aug 2025

Jason

I don't want the public to see this but when you pay a lot of money for your room you would expect to walk in to a clean room and not one that's bed is messy with pillows without cases on half the pillows and a pair of wet woman's underwear in the closet that remained there for the two days and nights we spent in the room. Location and staff great but the room was slightly underwhelming.

Leisure Family

2/10

Poor

03 Aug 2025

Verified traveler

Steer clear of this hotel

My experience was not great, as the shower had someone hair in it, the room was so humid and uncomfortable, and the bed covers were stained with god knows what. I will not only never return but will tell my friends and family to never stay there. Gross.

6/10

Pleasant

27 Jul 2025

Angelia

One thing I would change is give customers a free breakfast. $20 bucks a person is outrageous. And give customers coffee CREAMER why only milk and oatmilk?? And for God's sake put in your own laundry machines for customers to use so they don't have to walk forever to the hotel next store to do their laundry. Come on now!

Leisure Family_with_children

6/10

Pleasant

23 Jul 2025

Daniel

The staff were very kind and helpful and brought us extra towels quickly when we needed them. However the downsides were the loud and dingy AC unit that made odd noises all night and the general cleanliness of the room, maybe it was just a little old and too lived in for us…

Business_and_leisure Family_with_children

4/10

Poor

13 Jul 2025

Scott

Stay somewhere else

Hotel is tired and old. Poor management is obviously affecting quality of service. Bar and restaurant are rarely open. Hotel needs a major renovation!!!!!

Friends_and_family Family

8/10

Excellent

13 Jul 2025

Robert

Next to harbor, did not explore, just a resting area before flying out after vacation.

Leisure Family

10/10

Exceptional

12 Jul 2025

Bill

Well, not about the property itself so much. But I very much appreciated your staff's patience with my bringing the food I had brought from home so that I could join my family that we flew in to see at breakfast. (I didn't know in advance they would be having breakfast in the restaurant.)

2/10

Poor

10 Jul 2025

Lisa

Not a safe neighborhood. We had two $9,000 bike stolen from a cable locked bike rack…..in their parking lot. Not sure if they have any security. It is a very open lot in their front yard. I was surprised they charged us $25 to park. Insult to injury. They also need new mattresses.

Leisure Family

2/10

Poor

08 Jul 2025

lingling

The environment is terrible, the hygiene is poor, it is not worth the price

Family

10/10

Exceptional

05 Jul 2025

Adolph

Everyone was very helpful and polite.

Leisure Family

6/10

Pleasant

05 Jul 2025

Monica

Small things made the trip less enjoyable - the bathroom door was hard to open/close and the lock didn’t work, the front door was so loud and disturbing when we opened it and when our neighbors opened it, the large towels in the bathroom were too small and thin for comfort, and we could hear walking our upstairs neighbors walk around more than usual. Overall, we could feel how old the place was.

Leisure

10/10

Exceptional

04 Jul 2025

Harold

Very quiet, good location staff very helpful. Nice dining within the facility

Friends_and_family Family

8/10

Excellent

04 Jul 2025

Carmen V

Location was great! Property clean.
Our bed felt like it had sand on the sheets, strange. Over all we loved it.

6/10

Pleasant

02 Jul 2025

Faith

The rooms and property are somewhat tired. We did have a view to the marina beyond a parking lot and it would have been a nice to walk around it, if we'd had the time. It was adequate for a one-night stay.

4/10

Poor

30 Jun 2025

Mary

I paid in advance for a kingbed room type and I was given two doubles. the staff was very rude when I complained and essentially said that it was my mistake to book through a third party rather than direct. No remedy was offered except to cancel my reservation.
You also have to pay for parking.
Unpleasant stay.

10/10

Exceptional

30 Jun 2025

Wendy

Fast and easy, didn't like i couldn't get the tv to work

Leisure Partner

10/10

Exceptional

29 Jun 2025

VELAN

All very nice bt parking should be free

Leisure Family_with_children

10/10

Exceptional

26 Jun 2025

James

Great place to stay

6/10

Pleasant

22 Jun 2025

Sheue

The room need upgrade. Bathtub was clogged and need to call maintenance. Half of the TV channels aren't working.

Leisure Family

10/10

Exceptional

22 Jun 2025

Edward

Room was perfect!

Friends_and_family Family

4/10

Poor

16 Jun 2025

Danielle

The rooms are just ok, they don’t feel especially clean and our shower didn’t drain. We reserved three rooms and only one was ready by check in at 3 the other two weren’t available until after 5. That’s unacceptable when we booked months in advance and paid a high price for a Saturday night during Father’s Day weekend. I won’t be staying here again.

Leisure Family

10/10

Exceptional

16 Jun 2025

Vinayak

Rooms were clean and just fine

Leisure Family

10/10

Exceptional

15 Jun 2025

Bill

The property was conveniently located to Ventura Harbor. Customer service was excellent. The staff was very welcoming and excellent.

Leisure Family

8/10

Excellent

14 Jun 2025

Aura

Oscar at front desk took on the task of finding a room that best served my family's needs different from the room i had reserved on line. The room could have used more towels than the ones it came with but other than that, it was perfect location, by garden for my children, super close to the pool.

Leisure Family_with_children

6/10

Pleasant

12 Jun 2025

TIMOTHY

Staff was nice. The hotel is dated and the room was a little dirty. Worked for some place to sleep and shower

Leisure Friends

6/10

Pleasant

09 Jun 2025

Verified traveler

3rd time staying at 4 points.

Partner

10/10

Exceptional

09 Jun 2025

Cherie

The stay was nice

Leisure Partner

2/10

Poor

02 Jun 2025

Carrie Anne

I stayed at this hotel as part of a wedding group. At check in I was not provided w/info re: the “resort”amenities or where to park. I guessed the info would be in the room. I also was not told a deposit would be added to my CC when I checked in. My room also had zero info re dining, the gym, tennis courts, map, restaurant info etc. Still don’t know if they offer room service. Looked at the guide on the tv: no info there either except for affiliated hotels. Room was basic, carpet not so clean. There was nicer shampoo & conditioner provided in the bathroom and hand soap & hand lotion @ the sink. I came back from the wedding and there was a group of loud kids in the room next door. Their room door did not have the mechanism that makes it close slowly instead of slamming shut. There were about 6 kids going in and out almost constantly and slamming the door loudly. At one point they were tackling each other outside and slammed loudly into my hotel room door 2-3x. They were so loud I could hear what they were saying i.e “I’m going back to the liquor store what do you want, no text it don’t scream it at me OMG.” I dont normally make a complaint but I did finally call the front desk. 30 min later no change. I call again. I’m told i’m mistaken it’s the bride and groom’s room. I said No, it’s not I’m BFF w/mother of bride, they’re on other floor. Front desk continues gaslighting me til almost 1:30 am b4 they finally check in person. Unacceptable to wait 3 hrs to respond to complaint

Leisure Family

6/10

Pleasant

30 May 2025

Kate

Was better before

It is a great location. Buy the hotel needs renovation.

Friends_and_family Friends

10/10

Exceptional

30 May 2025

Anthony

Really nice view of the harbor

Leisure Family_with_children

10/10

Exceptional

28 May 2025

Matthew

Loved our stay here. Came for a graduation and it worked out perfect. Beautiful property.

Leisure Family

10/10

Exceptional

28 May 2025

Cesar

Great bargain

We had a great time and an excellent view.

Friends_and_family Family

10/10

Exceptional

27 May 2025

Andymar

Prefect spot for family and business trips

Business_and_leisure Family_with_children

10/10

Exceptional

27 May 2025

Francisca

We always enjoy our stay here. The service is great, the rooms are clean and with a walking distance to Ventura Harbor Village

Leisure Partner

4/10

Poor

26 May 2025

Joseph

The property is outdated and our room had many maintenance item issues. The fridge in our room made a ton of noise which made it hard to fall asleep. I would not choose to stay again.

Leisure Partner

4/10

Poor

20 May 2025

Fred

Looks good from the freeway at 70 MPH

Lots of noise from nearby guests parting on the balconies from early afternoon until late evening they refused to tone it down and staff ignored the request to ask them to quiet down this went on for the 3 days of our stay
Very noisy corridors and hall ways at all times of day
The exteriors are in need of upkeep very shabby
Rooms are outdated and in need of modernizing difficult to find an outlet for modern devices

Partner

4/10

Poor

19 May 2025

Larry

The property is tired. Its lack of maintenance is everywhere, torn carpets in the hallways. Large spots on the sofa in the reception area, bath towels so old that the scratch my old skin. Weeds growing through the asphalt Electric outlets worn out to the point that my phone did not charge up overnight

Leisure Family

10/10

Exceptional

12 May 2025

Yvonne

Great stay! Friendly and helpful staff

Leisure Friends

4/10

Poor

11 May 2025

Maygan

Floor in the room we stayed in was wet and left a black film on our feet. The sinks leaked, the shower and tub was dirty with black specks, and the beds had hair when we checked in. Staff was very nice though.

8/10

Excellent

06 May 2025

John

Nice, but not sound proof

Only complaint was that I could hear the commotion of the family next door as they got ready for the day. Doors were slamming and their voices carried.

10/10

Exceptional

04 May 2025

Keyote

Nice place

Business_and_leisure Partner

8/10

Excellent

25 Apr 2025

Veronica

Great

Leisure Family_with_children

6/10

Pleasant

24 Apr 2025

Alfred

The property was Dated yet clean. The towel for a Sheraton were like “gym” towels” that I could find at Sam’s club. I found a pair of Underwear on on of the drawers and the TV Remote was missing but the Staff was QUICK to Remedy the situation. The room was very convenient for me and my small dog. And the maid was knocking at the door before check-out time. Felt way RUSHED!! But was polite.

Business Pet

10/10

Exceptional

24 Apr 2025

Ralph

Do not like the parking charge.

Leisure Family

2/10

Poor

22 Apr 2025

Connie

Not only did the front desk not know how to check in guest,
There was no water in the am, no coffee or breakfast
The second morning asked about coffee all container’s weee empty, asked for coffee the front desk said sure however they never refilled for filled the coffee.
Never offered any accommodations for the no water issue or coffee
Never recommend this hotel to anyone

Business_and_leisure Family

10/10

Exceptional

20 Apr 2025

Robert

Scott was great at check in

Leisure

10/10

Exceptional

08 Apr 2025

Francisca

We had a wonderful stay here and will definitely be returning. The room was spacious and clean, and the breakfast and dinner were delicious. The staff and service were excellent.

Leisure Partner

10/10

Exceptional

06 Apr 2025

Phillip

Enjoyed our stay. Can hear people walking around from other rooms but other than that had a good time

8/10

Excellent

06 Apr 2025

Xiao Lei Samantha

Love how close it is to the Ventura Harbor and the Island Packers. It’s nice that they have a hot tub and pool. Only downside is that the building is really old and worn down.

Leisure Partner

8/10

Excellent

01 Apr 2025

Laurie

All of the staff were very friendly and helpful. The meal in the restaurant was very good and gluten free. We were only there a short time but would book again in the future.

Leisure Family

10/10

Exceptional

21 Mar 2025

Helen

Very nice

10/10

Exceptional

17 Mar 2025

John

Great Place!

The facility is beginning to show a little wear. However, great location, very friendly and courteous staff. Common areas very nice. Pet friendly. I would stay again!

Friends_and_family Family

10/10

Exceptional

16 Mar 2025

Gabriela

Highly recommended!

2/10

Poor

10 Mar 2025

DAVID

Poorly maintained property. Dirty, broken bits and pieces in the room, etc. Even the coffee machine in the room doesn't work. An overall BAD experience.

Business Self

10/10

Exceptional

08 Mar 2025

Nicolas

Awesome service and friendly staff.

Business Family

10/10

Exceptional

07 Mar 2025

Colleen

Great stay