Name: Hilton Vacation Club Tahoe Seasons Lake Tahoe
Address: Saddle Rd, 3901, South Lake Tahoe, 96150, US

10/10

Exceptional

02 Aug 2026

Tammy

The staff is outstanding especially the bellmen, valet parkers and receptionists. We will definitely stay again.

8/10

Excellent

02 Aug 2026

Jinyan

Valet parking is

10/10

Exceptional

01 Aug 2026

Rick

Absolutely beautiful

10/10

Exceptional

31 Jul 2026

Jessica

The staff was so kind and helpful. Valet service was top notch! Wish they had more options for food since they are located away from the main area

10/10

Exceptional

31 Jul 2026

Elizabeth

Great place, clean and great staff. Would stay there again!

10/10

Exceptional

30 Jul 2026

Htun

Excellent

10/10

Exceptional

30 Jul 2026

Satenik

We had a great stay! The room was very clean and comfortable. The staff was friendly and helpful. The fireplace made the room cozy, and parking was easy. The location was convenient and close to many attractions. We enjoyed our stay and would come back again.

10/10

Exceptional

30 Jul 2026

Martha

Valet parking could be a long wait

2/10

Poor

29 Jul 2026

benjamin

Our room had a horrible odor when we first got into it. We thought maybe it would get better but after a day it didn’t so we let the staff know. They blew us off at first and when they finally sent maintenance, they didn’t do anything. We asked to change rooms and were never given a response. We had to use air freshener constantly in the room.

It was required to valet your vehicle at this property. It was a minimum of a 15 minute wait to get your vehicle with it taking as long as 25 minutes. We nearly missed our dinner reservation due to the valet taking so long. At one point they even lost our vehicle and couldn’t bring it to us.

Never staying here again.

10/10

Exceptional

29 Jul 2026

LIZA

We like the free coffee and laundry. The staff is friendly. The room is equipped with everything we need. The room set up is perfect. The fact that the 2 rooms are separated by doors and kitchen allow some privacy. Though the outdoor pool is small.

10/10

Exceptional

29 Jul 2026

Eunbin

good

10/10

Exceptional

27 Jul 2026

Samir

Liked that the location was in wooded area.

8/10

Excellent

27 Jul 2026

Steve

Parking was terrible with valet only parking. This resulted in long waits to get your vehicle.

2/10

Poor

27 Jul 2026

Jose

You were required to use the valet and the valet staff were rude and disorganized. We had to request towels 3 times before we received any. More than half of the arcade games were out of order. The coffee bar (a huge selling point!) was closed the entire stay (4 days). The rooms only get cleaned if you stay a minimum of 5 nights

6/10

Pleasant

27 Jul 2026

Rochelle

The lobby was pretty and had nice places to hang out. The room was clean and comfortable. The pool was very disappointing, small and in a funky walled in area without sunshine and not enough seating for even a small amount of guests. The arcade room was small with only some
Of the games working and required coins. Pool table crammed in the small room. The small coffee shop wasn’t open at all. Bought a sour milk in snack shop. The valet was the worst! Slow and very inefficient and was the only option for parking. I rarely play reviews but feel that it was needed this time.

10/10

Exceptional

27 Jul 2026

Trien

The rooms were very spacious and clean. Great location . Valet parking was awesome . Granted at times, been nice to just be able to get in the car and go instead of waiting for my car . Yet no complaints .

10/10

Exceptional

26 Jul 2026

Andrew

This is really an outstanding hotel. We have been travelling across California, and this is the best hotel by far. It even has complimentary washer/dryers which was an absolute bonus. Ten out of ten.

10/10

Exceptional

25 Jul 2026

Melanie

Love love love this hotel!! It’s so very beautiful. We reserved 3 rooms for our large extended family- the hotel put us in 4! Without us even asking! The rooms are remodeled and very nice! The property is really gorgeous. We were able to borrow board games for free and they have a pool table that’s also free. Free laundry onsite. I honestly don’t have a bad thing to say about it at all. Pool is a bit small (compared to other Hilton’s) but we totally enjoyed it and the jacuzzi too! We will definitely be back.

8/10

Excellent

24 Jul 2026

Tarah

Overall it was a great stay. I will say the valet only parking was a pain. It made us second guess leaving our room after returning from a day trip. If we had set times to be somewhere we had to make sure we were down there at least 20 minutes before we had to leave cause it took that long to get our car many times. The valet guys were busting butt but limited spaces for cars to pull in and limited valet guys made for a messy time.

10/10

Exceptional

23 Jul 2026

Lance

The property was great overall and staff very professional. We look forward to staying again in Tahoe

2/10

Poor

23 Jul 2026

EUGENE

Is it too much to expect basic respect from the valet staff while on vacation?

During our stay at the Hilton, we experienced an incredibly rude valet employee who caused us a great deal of stress. On our last day, he actually raised his voice at us and spoke to us in a very aggressive, commanding manner. It completely ruined what should have been a wonderful vacation. I believe his name was Norbert.

We waited in line like everyone else and gave our valet ticket number in the correct order. However, the people who arrived behind us received their car before we did. When we politely asked what was happening, instead of explaining the situation, the valet glared at us, raised his voice, and told us to get back in line as if we had cut in front of everyone. He spoke to us as though we had done something wrong and ordered us back to our place without even listening.

In the end, it took nearly 50 minutes for us to get our car. That entire incident completely ruined the last day of our trip to Tahoe.

What upset us even more was the hotel’s lack of response. No one apologized or made any effort to address what had happened. Even now, thinking about that experience makes my heart race. We honestly don’t understand what we did to deserve to be treated that way.

No guest should be made to feel intimidated or disrespected simply for asking a question. This was one of the worst customer service experiences we’ve ever had.

4/10

Poor

22 Jul 2026

Nidhi

Worse stay so far

8/10

Excellent

21 Jul 2026

Samira

I booked here thinking it was at Stateline, which would’ve been perfect because we were going to Lake Tahoe for the Eric Church concert. It’s up the road from all the action, definitely not a short walk away, but for a fairly secluded location, it was nice. Since it’s right near Heavenly, it’s probably a great place to stay in the winter if you ski. We stayed in a King suite which was roomy, comfortable, and well- appointed. The front desk staff was helpful when we checked in/out. It’s valet-only which was a drag the next morning when it was time to check out. Everybody was lined up waiting to get their vehicles so maybe there should be more than two employees retrieving cars during that time. And it would’ve been nice if complimentary coffee/tea was available in the lobby we waited for our turn with the valets.

Partner

8/10

Excellent

20 Jul 2026

Hector

The staff was great. The hotel was very clean. Great pool, hot tub, steam room. Only on issue was the coffee shop was closed one day and the next time I went the register was down. Both were not a deal breaker. My family and I will be back to use this hotel again.

Family

4/10

Poor

20 Jul 2026

Andy

Valley staff was great front desk unfortunately no follow up except for Armando. Alfredo assistance with loud obnoxious other guests late hours and whole experience just was awful for my wife’s birthday.

Partner

10/10

Exceptional

19 Jul 2026

Jody

O restaurants not close
Parking was slow

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Bill

The room was spacious, comfy, and very quiet.
The valet service staff were very friendly… even with a long wait at checkout.

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Anthony

Our room on the 6th floor had a patio door with a large deck shared with only a few other rooms. It was really nice, clean, and we felt very comfortable at this resort. Will definitely return.

Partner

8/10

Excellent

15 Jul 2026

Oscar

Great

Family_with_children

8/10

Excellent

13 Jul 2026

Pam

We had a comfortable stay.

8/10

Excellent

13 Jul 2026

Catherine

Valet coming and going constantly got old. Always a line and inconvenient

Family

10/10

Exceptional

12 Jul 2026

Angel

Highland recommend very clean, really nice staff.

Family_with_children

10/10

Exceptional

11 Jul 2026

Kevin

Pool wasnt very clean or big and the mandatory valet makes coming and going a bit tedious. All the staff members were nice and rooms were well setup.

10/10

Exceptional

11 Jul 2026

Cheryl

Nice location

Family

10/10

Exceptional

11 Jul 2026

Julie

The staff were amazing, supportive, helpful, and engaging with our family! That truly made the stay wonderful

Family_with_children

10/10

Exceptional

10 Jul 2026

Leslie

It was a beautiful hotel

Family

8/10

Excellent

10 Jul 2026

Geo

Nice and quiet. Removed from the noise and traffic of the strip

Family_with_children

10/10

Exceptional

08 Jul 2026

Gabriela

Amazing stuff and nicely remodeled property.

Family_with_children

6/10

Pleasant

08 Jul 2026

Ashley

The amenities were terrible. The rooftop was closed the entire time. The coffee bar and cafe was closed for the week. We booked specifically for the pool and arcade for the kids. The pool was filthy, and the arcade had 4 games. The hot tub was extremely small. They need more staff. For a Hilton and the price I was very disappointed. We will not be staying here again.

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Steven

I can’t say enough good things about the Tahoe Seasons Hilton Vacation Club. While many travelers are shifting toward rental properties and shared‑management stays, this hotel truly stands out. From the moment we arrived, the valet team, front desk, and overall staff were consistently responsive, courteous, and efficient.

We stayed for nine days and never encountered a single issue. Our King Suite was clean, comfortable, and well maintained throughout our visit. Valet service was prompt every time—we never waited long for our vehicle.

The location is ideal, sitting right at the base of Heavenly Ski Resort, making it perfect for both convenience and scenery. I highly recommend this property and would absolutely stay here again.

Partner

10/10

Exceptional

07 Jul 2026

KARLA

The hotel is very good, but the shower isn't that great.

Family_with_children

10/10

Exceptional

07 Jul 2026

manpreet

Should have more breakfast ideas.

Family_with_children

2/10

Poor

07 Jul 2026

Jason

Not worth the money at all!

10/10

Exceptional

06 Jul 2026

Eliud

Super clean establishment!

Family

10/10

Exceptional

05 Jul 2026

Johnathon

The stay was amazing, the staff was also amazing. My family and I had a great stay here and will definitely be back again. The room was perfect and the amenities were absolutely perfect.

Friends_and_family Family

8/10

Excellent

05 Jul 2026

David

Should provide a free breakast at those prices and location like that.

Friends_and_family Family

8/10

Excellent

03 Jul 2026

Anna

Pros: We like the room layout with a separate sitting area that has a day bed. It was a comfortable room, very comfortable bed and pillows.
Cons: bathroom door squeaked loudly- so we left it wide open to avoid waking everyone when using the bathroom at night. The shower floor was quite slippery, we were scared of slipping/falling...we had to be very cautious getting in and out of the shower. Shower edges did not look very clean otherwise everything else was clean.

We would book it again. It is convenient location.

Family_with_children

6/10

Pleasant

02 Jul 2026

Ayashmita

★★★☆☆ 3/5 — Decent stay, but housekeeping policy was disappointing

The room itself was fine, but I was really let down by the cleanliness and service. There were no trash cans in the room, and the sheets were never changed during our stay. When I asked about it, I was told housekeeping only kicks in if you stay more than 5 days — which wasn’t mentioned at check-in and felt like a big gap for a hotel.

For a shorter stay, this made things feel neglected rather than “low-maintenance.” I’d suggest the hotel at least communicate this policy upfront, or offer basic housekeeping (trash removal, fresh towels) regardless of stay length.

Would consider staying again if this changes, but it’s a noticeable downside right now.

Family_with_children

10/10

Exceptional

30 Jun 2026

Alan

Room was clean. Staff was very helpful. Would stay here again

Family_with_children

8/10

Excellent

30 Jun 2026

Jill

Only valet option available at the hotel. Friendly and helpful staff. We enjoyed using the sauna, steam room, and gym. No food options on property and the mattress needs to be replaced.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

SABRINA

Clean facility and great customer service

Family

8/10

Excellent

27 Jun 2026

Louella

Clean room, but the bathroom essentials is empty. Called to get refill but didnt get any , stayed here 3nights and nothing. Our sink is leaking also called about it but nobody check on it. But overall i still comeback to this hotel

Family_with_children

10/10

Exceptional

24 Jun 2026

Manuel

We really enjoyed our stay. All the staff was very helpful & friendly. We will look forward to another stay in the future.

Vallet staff was great, special thanks.

Thank You All:)

10/10

Exceptional

24 Jun 2026

ALICIA

It was clean and helpful staff

Family_with_children

10/10

Exceptional

24 Jun 2026

Joyce

i like the feel, the ambiance. room is well appointed and clean. the room, as well as the other spaces of the property such as the lobby looked modern and cozy. i’d stay here again!

Family

4/10

Poor

23 Jun 2026

MICHAEL

Valet parking is stupid because they dont offer on-site parking. Took forever. Hotel didn't offer a breakfast which sucked because you'd expect that for the price. Didnt offer any assistance in the way of attractions, place was small and far from the beach. Wouldn't recommend, won't return.

Family_with_children

10/10

Exceptional

22 Jun 2026

Andrew

Everything was amazing, clean, large rooms to accommodate my family while in Tahoe.

Only downside- when we were calling the hotel we were not able to reach anyone at any point. And our luggage took a little longer than expected to arrive in our room. We called several times to check when luggage would come to our room.

Besides that all was amazingly.

8/10

Excellent

22 Jun 2026

Cyrill

Our second time staying here for a soccer tournament. Friendly staff, great amenities. We love the cleanliness of the rooms. Not sure what times their coffee area is open but would have liked to use it but it was closed for the most part. Valet only parking service was hit or miss, need more consistency, or planning when more guests are staying.

Friends_and_family Family

8/10

Excellent

21 Jun 2026

Yvonne

As we only stayed 3 nights our room was not serviced which was disappointing. Overall staff were friendly and helpful. Could use some refreshing in the pool / outdoor area (loungers, tables and chairs were a bit dated).
The suite was nice, comfortable bed and decent furnishings.
The kitchen was good but could have used toaster oven.
Location was nice but had to uber to the downtown area but liked that it was in a nice and quiet neighborhood.
Only valet parking available. The service was good,
but it took a while to get our car.
Overall we were happy with our stay.

Family_with_children

4/10

Poor

21 Jun 2026

Vijay

Too noisy. Room next to the pool are not good. There is a lot of noise till 10pm could not sleep.

Family_with_children

10/10

Exceptional

21 Jun 2026

Rakesh Roshan

S

Family_with_children

10/10

Exceptional

21 Jun 2026

sebastian

Great stay

Family_with_children

10/10

Exceptional

21 Jun 2026

Melissa

Rooms were clean and spacious. I like that they had laundry facilities, gym and grill by the pool and hot tub! Also had a steam room! Also a beautiful location.

Friends_and_family Family

8/10

Excellent

20 Jun 2026

Yana

It could be nice to provide complementary coffee at the lobby or spa water. Hilton can afford it:).

Partner

10/10

Exceptional

20 Jun 2026

Nancy

Maybe put Tahoe Seasons first because there is another Hilton vacation club. I was very happy with everything else

Family

6/10

Pleasant

19 Jun 2026

cindy

Staff was very nice and helpful, I had to call each night I stayed as the air conditioning stopped working but they were on it and fixed it

Self

8/10

Excellent

17 Jun 2026

Robert

valet only. Not a fan.

Partner

10/10

Exceptional

17 Jun 2026

Victoria

Nice sized room, great staff

Partner

6/10

Pleasant

17 Jun 2026

David

Pluses: Staff is excellent, well maintained, valet, bell boys, front desk very attentive. I was concerned about valet only but it worked out well, didn’t have to wait too long. Pool table was great. Negative: water pressure in shower was horrible, took a long time to take a shower, pool and jacuzzi very small. Had to drive every time you needed something. No restaurant. Probably would stay again for the right price. Stayed here in summer. Could walk to a Heavenly ski lift in winter.

Family_with_children

8/10

Excellent

16 Jun 2026

Mario

A coffee bar that opened up earlier than 7am would be nice

And a regular cocktail bar would be awesome too .

Rooms are good . Need better lighting in the bathrooms and an exhausts would be good too

8/10

Excellent

15 Jun 2026

Belinda

Pool is very small . Mostly kids in it. Hot tub small as well mostly kids in it. Coffee shop needs to be open later 7to 11 are weird hours had to leave property for coffee after 11 am Maybe a continental breakfast . The game room was so small as well you can’t shoot pool and play video games at the same time. No bar . Really nothing to offer but a room to be honest . We had to leave the property for everything. Not close to the lake at all .

Family

10/10

Exceptional

15 Jun 2026

Anna

Room was spacious and very clean. The fridge was a good size and location was convenient for the activities we chose. The lobby was also spacious and comfortable.

Family

10/10

Exceptional

15 Jun 2026

Emmanuel

Room was ample and overall well maintained.
We used the spa and pool. All good

Friends

4/10

Poor

15 Jun 2026

Rea

There is no parking outside and no street parking on that block either, valet in a parking garage is the only option so you better bring a small vehicle, a truck will not fit and you’ll be forced to park around the block and walk back up to the hotel. There is no restaurant or bar or any food available onsite. The rooms are hot and never get totally dark. It felt more like a motel than a Hilton. Even our children were unhappy and asked that we not have to stay there again.

Family_with_children

6/10

Pleasant

14 Jun 2026

Steven

.

Family

10/10

Exceptional

14 Jun 2026

Lai

Well maintained hotel for a Lake Tahoe vacation

Partner

10/10

Exceptional

13 Jun 2026

Kelley

The staff was super friendly and helpful. Nice quiet spot for a summer stay but close enough it’s a quick drive anywhere. Nice pool area with shade, room was spacious and clean. My only complaint is the smoking area is right out front, so if your waiting for your car, or in the pool area you are subjected to second hand smoke which was a bummer especially with my kid, also if you get a room along the front you can’t open the windows for this same reason. Not a huge complaint but it was bothersome.

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Oday

Excellent place… only thing we didn’t like as a family was no room service unless we stay 5 or more days and for a family with 5 little kids that was difficult.

Friends_and_family Family

4/10

Poor

11 Jun 2026

Erik

The Hotel was not kid-friendly, and there were no smart TVs.

Family_with_children

10/10

Exceptional

11 Jun 2026

Stephen

I appreciate after we checked into our room and identified the adjoining room had loud occupants, the registration staff immediately found us another room.

I did not like the tone of an email sent out the morning of our departure reminding us of check out time, loss of parking privileges, no ability to stow luggage or use of site facilities. I understand it was probably sent to address past issues but the wording and tone should be improved.

Partner

10/10

Exceptional

08 Jun 2026

wajiha

Very spacious and central.

10/10

Exceptional

08 Jun 2026

Maria

great

10/10

Exceptional

07 Jun 2026

Lara

The place was extremely clean, rooms were very nice

8/10

Excellent

06 Jun 2026

Gisella

I'm sure if I stayed the winter and skiid the location was perfect as it is right at the base of Heavenly resort. But I came at the end of May so it felt a little off the beaten path. No onsite restaurant which was a bummer, but not the end of the world. Well appointed rooms that felt more like an apartment than a hotel. Would have liked more water pressure from the shower head.

Self

10/10

Exceptional

05 Jun 2026

Louis

!

10/10

Exceptional

05 Jun 2026

Shikha

Everything Was awesome

Friends

10/10

Exceptional

01 Jun 2026

Shwanasheel

This hotel is fantastic. I appreciate the complimentary parking available for guests. The establishment is tidy and well-kept. The staff is friendly and accommodating. When I requested a wine opener, they provided me with a brand-new cork at no cost. The pool is pleasantly warm; despite the outside temperature being 51 degrees, the water felt inviting. They also have a hot-tub. Their BBQ area is exceptional. I adore everything about this location. There is a trail to the left, and the city is just 1.8 miles away; turn right and continue straight. I truly enjoy this place; this marks my fourth visit. The bedroom is equipped with a bed, sofa, microwave, refrigerator, all necessary supplies, coffee, etc., and there are two TVs—one in the living room and another in the bedroom. Thank you, Ash Chand.

Family_with_children

10/10

Exceptional

01 Jun 2026

Seth

Everything was perfect definitely will be staying there again.

Family_with_children

8/10

Excellent

27 May 2026

WANJO

Free valet parking was a bonus as compared with other hotels that charges a fee. But need to budget extra time for the wait of the car especially during peak season.

Swimming pool was not the cleanest- many big flies floating on top of the water, looks very disgusting. There were also many live ones crawling on the shore of the pool. No staff was there to clean when we were there; another family decided to use the net to clean by themselves so their kids could use the pool. My kids were not dare to use it still.

Family_with_children

10/10

Exceptional

26 May 2026

Daniel

Best hotel for the $. Was very impressed with everything. I’d definitely stay again. 4 star resort for an incredible price.

Family_with_children

10/10

Exceptional

25 May 2026

Julio

Great location and very clean

Partner

8/10

Excellent

25 May 2026

Annette

Overall we had a great experience. The valets were especially patient and helpful. The only two critiques are that the room was very stuffy the first night. And their was no maid service throughout our 4 night stay. Usually a housekeeper will visit halfway through to remove used towels.

Partner

10/10

Exceptional

23 May 2026

Nivashini

wonderful place to stay. we went as a family of 3 they allocated rooms in the same floor and common balcony access. Front desk staffs did a very good assistance and made our stay memorable. Would definitely recommend hilton hotel chains at Lake tahoe.

Family

6/10

Pleasant

23 May 2026

Gayle

Hilton was great - 5*. The King Suite was 5*.
The #1 reason I marked down the rating is due to EXPEDIA - NOT HILTON.
EXPEDIA did not mention anywhere on their booking site that the activities at the resort would be inaccessible to us due to the building being painted and/or renovation on the rooftop where all of the activities would have been (everything was closed: the pool and jacuzzi, the pickleball courts, ping pong, and all of the other activities). Construction workers/Painters began early - and woke us up most mornings...and went on throughout the day. I do understand that this is the off-season and things need to be done, however, I do think we should have been told ahead of time.

Hilton did everything possible to accommodate us by giving us pool use at a sister facility. All that to say, we would like to stay here again when everything is open. The room was fabulous! The lobby was great, and the billiard table was a bonus on the first floor arcade area. And the bellhop and valet staff were really helpful.

Family

10/10

Exceptional

22 May 2026

Peggy

Very big and comfortable room with good facilities too. The only issue is far from the Main Street attractions.

Family

10/10

Exceptional

21 May 2026

Nithisha

Great stay

Family

10/10

Exceptional

20 May 2026

Karisa

Beautiful hotel, friendly, clean, accommodating

Friends_and_family Family

10/10

Exceptional

20 May 2026

Karla

Valet staff very friendly, the room was great, super clean and spacious. The fireplace was on point. Overall great place to have bonding time with family.

Family_with_children

10/10

Exceptional

19 May 2026

Carla

Amazing staff

Family_with_children

10/10

Exceptional

18 May 2026

Fabian M

We are asthmatics and requested that no scented cleaning products be used in the preparation of the room. Scented products can trigger attacks and can cause dangerously elevated blood pressure -so we greatly appreciated the fact that our request was followed through. Thank you. We will recommended this location to friends and family.