Name: Sonesta Select Newark Christiana Mall
Address: 48 Geoffrey Dr, Newark, 19713, US

4/10

Poor

07 Jul 2026

Nehawa

Parking was great

Family

2/10

Poor

06 Jul 2026

Onesha

Staff inattentive , toilet not working. Had to switch rooms twice

6/10

Pleasant

06 Jul 2026

Jimmie

I booked this hotel based off what was listed. I got there and there was no breakfast included because they claim they were renovating but there was nothing going on in the food area. The grounds could have been taken care of much better. There was a bag of trash that sat at one of the trash cans from the time I got there on Friday and was still there on Monday. The carpet in the elevator was filthy and dogs inside the hotel on the floor I was on barked at all times day and night. I believe presentation is everything and this hotel can do way better and it wouldn’t take a lot.

Partner

10/10

Exceptional

05 Jul 2026

Myron

Good service

Family_with_children

10/10

Exceptional

05 Jul 2026

Qwadere

Clean,quiet and parking me and my wife had a great 4th July

Partner

10/10

Exceptional

05 Jul 2026

Henry

Clean room, staff was super nice ample parking

Partner

4/10

Poor

05 Jul 2026

Terrell

The staff was not helpful, nor were the rooms clean. The hotel was extremely hot in the lobbies and throughout the hallways. I don’t know if I would ever visit this property again.

Family_with_children

8/10

Excellent

04 Jul 2026

chad

Clean room. Room was smaller than a typical hotel room. Would stay again

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Danielle

Brandon the front desk clerk was fantastic. He was willing to accommodate our needs. The room was good and the lobby looked clean although it was under construction. I will definitely stay again.

Friends_and_family Friends

10/10

Exceptional

02 Jul 2026

MERIDA

I recommend it. It was great!

Family

4/10

Poor

02 Jul 2026

Maryellen

Place was dirty. No breakfast

6/10

Pleasant

01 Jul 2026

Sheron

The room was vey clean, there was an issue with the room door unlocking when I reported it to the front desk he simply replaced the keys which was not the problem. He advised us that we had to pull on the door really hard in order to gain entry into the room. It would have been better customer service wise for him to get off of his personal telephone and assist with the issue or call for someone to assist. The parking lot and around the entry doors on the side were littered with trash.

Family

4/10

Poor

30 Jun 2026

RoseMarie

The hotel has areas roped off with caution tape was a typical budget hotel

Partner

6/10

Pleasant

30 Jun 2026

Nancy

It was an ok place to stay just for the night on our way to D.C. Sorry that it didn't h ave some kind of breakfast.

Partner

10/10

Exceptional

29 Jun 2026

Lane

Great stay- very clean and everything seemed new and updated. Staff was also very nice!

Partner

6/10

Pleasant

29 Jun 2026

Charles

Room clean
Motel maint. Poor
A/c marital

6/10

Pleasant

29 Jun 2026

Jeffrey

Sonesta wasn’t great but it wasn’t bad either. It was just ok. It would have been nice to know the hotel was going through renovations as not much was working. No kitchen in the lobby. The ice machines were out of order on our floor. The room was decent. Mold in the bathroom ceiling. Bed was comfy. Room was big. Staff was helpful but seemed over whelmed. I had to wait about 10 minutes for the gentlemen to check me in. The washer and dryer worked well. Lobby was big and nice, just under renovations.

Friends_and_family Family

8/10

Excellent

28 Jun 2026

Tiffany

The employee at the front desk when I checked in was very helpful and accommodating. From assisting with my late check in to answering all inquiries with no hesitation and very polite.

Family_with_children

4/10

Poor

28 Jun 2026

Robert

Not safe or clean. Dirty hallways and elevators. Stairwell closest to my room was closed creating unsafe conditions. Needed to call front desk due to loud guests. Side door repeatedly propped open to allow entry to non guests.

Friends_and_family Family

6/10

Pleasant

28 Jun 2026

Christopher

Clean room, humid in the room, staff was nice, but didn’t communicate the basics when checking in

Friends_and_family Family

6/10

Pleasant

27 Jun 2026

Janice

Front desk stay wasn’t always available. First check in we waited almost 10 minutes to check in. No coffee available in the morning. It was pretty clean. Looks like it was a very nice place at one time. AC our room wasn’t very good. We informed the front desk when we left. We didn’t use anything else.

Partner

4/10

Poor

25 Jun 2026

Victoria

This is certainly NOT a four or five star hotel.
The room itself was remodeled for the most part, but depending on the floor you stay on some floors are remodeled some aren’t. It’s more along the lines of a motel. You certainly won’t feel relaxed or luxurious staying there.

Self

10/10

Exceptional

24 Jun 2026

Cindy

Very reasonable hotel for a nice convenient place with easy access to many places to explore. Restaurants, shopping, historical activities and easy access to Philadelphia/Baltimore as a metroplex between the two major cities. Tax free shopping is an extra bonus as well.
Clean rooms that have been renovated and excellent staff, from management to cleaning employees and a pool with courtyard , fire pit and laundry services. Many amenities are available for an extra cost but it is available within the hotels.
The reason why it is less expensive is because of the renovations being made for the hotel itself.
The breakfast option has been discontinued because of the renovations, but it has many food places close by within a mile.
Great bang for your buck!

Family

10/10

Exceptional

24 Jun 2026

Cindy

Originally I had been at another hotel in the Newark area. I was about to go back to my home but ended up having other circumstances that were essential for me to have to extend my stay.
I had hoped to get another reservation at my my previous hotel but they didn't have any vacancies for Saturday. Frantically I then began looking for a reasonable hotel close by, as I stumbled on this hotel because of the affordability and an even better access to my needs location wise. Ultimately this hotel also sold out too, but luckily I had prepaid and went to confirm my reservation early on in the day.
I found the room to be extremely clean and although it was doing renovations it met my immediate needs. The weekend had brought a lot of people for the Father's day weekend, and was quite active but in a very unique way. Many families were in celebrating but some people like myself were here for other purposes. The staff are wonderful and although a bit overwhelmed at the same time due to the fact of a booked hotel. Regardless, they treated me with complete respect and dignity. Everything that I needed as a last ditch effort to find lodging, was fulfilled beyond my expectations. Friendships were made with everyone that I came in contact with during this very busy weekend. I'm fortunate to have met a very caring group of experienced professionals at the Sonesta Select , You made my stay more enjoyable. Thank you

Self

8/10

Excellent

23 Jun 2026

Yvonne

At check-in, the receptionist didn’t explain check-out procedures or hotel policies, gave no explanation for the deposit, and barely glanced at my ID. There were also individuals outside the property who appeared intoxicated or impaired. The stairwell door had caution tape across it, which was off-putting, and the elevator desperately needed a vacuum. The only reason we stayed was because the room itself was nice and clean and we saw other families with young children. The area is also great, with plenty of options for dining and shopping.

10/10

Exceptional

23 Jun 2026

Maritza Janette

La propiedad esta en remodelacion y el 1 er piso y el 2 do estaban mas o menos pero el 3er piso donde nos toco el cuarto ya todo remodelado y super limpio y bonito.

Family

8/10

Excellent

23 Jun 2026

Luis

very good

Family

8/10

Excellent

21 Jun 2026

Jennita

Good stay

Partner

2/10

Poor

21 Jun 2026

Din

I booked the room. I went to check in at 11pm, was notified that they were overbooked and had no rooms available. I wish they notified me earlier in the day so I could've made better arrangements.

Self

10/10

Exceptional

21 Jun 2026

Sianiea

Room was clean, staff very helpful and I enjoyed getting into the pool. ☺️

Partner

2/10

Poor

20 Jun 2026

Shashameca

Horrible! I booked the room on Expedia strictly for the use of the pool for my children... There was only one staff member present whom was very polite and helpful... He was NOT the problem at all... The hotel itself wasn't dirty, but it wasn't clean either... If that makes sense... The room was descent... The pool room was my biggest problem... For one reason or another, the room was freezing... Inside pool rooms are supposed to be 80°... It was NOT... It was about 60°... They tried to get in the water but couldn't withstand the cold... So I just packed our things up and left ... I was so disappointed because apparently maintenance was unavailable to fix the issue... I spent my well earned money for absolutely nothing... I'm so disappointed... So if you decide to go to this location, prepare yourself...

Family_with_children

8/10

Excellent

13 Jun 2026

Jen

The man (I didn’t catch his name) at the front desk was super friendly and helpful! He went out of his way to help guests.

Friends

8/10

Excellent

13 Jun 2026

Jarnice

We enjoyed our stay. The room could’ve been a little cleaner especially in the couch in the room. No extra bedding was provided for the pull out. We still made it work.

Friends_and_family Family

2/10

Poor

11 Jun 2026

Chanel

Waiting 20 minutes to check in no One was at the front desk . Sheets was dirty . I was itching so I checked out was not there more than I hour . I would like a refund hi had to spend money on a whole nother room . Will not be booking here ever again

Self

8/10

Excellent

11 Jun 2026

Toya

My room was perfect. Everything was great except the elevator odor had an animal scent and needed to be vacuumed. Outside of that I have no complaints. It was very quiet the view from my room was great.

Self

10/10

Exceptional

10 Jun 2026

Timothy H Gregory

Nice place

8/10

Excellent

08 Jun 2026

Kevin

Spot on

8/10

Excellent

08 Jun 2026

Edward

Hotel was very nice. Only issue was there was no front desk available early morning 3am est I don’t know if that was common or not I just use the Dropbox I hope it works.

Partner

2/10

Poor

07 Jun 2026

Angela

First off the air conditioner didn’t work in 90 degree weather and then upon complaining to the front desk we were told no room change could be made. A few hours later a BED BUG was crawling on the pillow. We checked out!!! Don’t go to this terrible place to sleep

10/10

Exceptional

07 Jun 2026

Julie

Hotel was nice, clean. Comfortable bed. Staff was excellent!

Friends

4/10

Poor

05 Jun 2026

Anita

First two stays was not the best but okay.
My third visit; Non functiinal and noisy Ac in room had to switch rooms around 1am. Sheet very itchy and uncomfortable. The new room shower took forever to warm up. Had to use cold water so I don't run late for work. Will try exploring other places around.

Self

8/10

Excellent

05 Jun 2026

Carolina

Un buen cuarto me dieron , limpio

Family

6/10

Pleasant

01 Jun 2026

matthew

Please vacuum more. The guest were very hard on this property while were with you. The amount of trash in the halls made our visit a bad one. Our toilet was draining slow we used the lobby one frequently. The location was good for our needs. We will choose another hotel closer to our destination on our next visit.

Family

6/10

Pleasant

31 May 2026

Nomi

The housekeeping staff were helpful!

Self

8/10

Excellent

31 May 2026

Mary

The room was clean, but the halls and grounds were a mess. Staff are warm and helpful.

Partner

6/10

Pleasant

29 May 2026

Tracey

The staff was attentive and friendly.
This was graduation week and would have thought their bar/kitchen should have been opened. Suites are nicely sized, do not like the sink on the outside though, disturbs others and limits privacy. Definitely could be cleaner and needs updates. Overall good for the price because I booked months in advance.

Family_with_children

4/10

Poor

29 May 2026

tonia

i am honestly disappointed i have alwys stayed at sonesta when i travel and the room was honestly not clean it had a shirt in the bathroom from prior guest hair all over tub and curtain i honestly cleaned it amd said things happen but the next day housekeeping came put new towels amd mat on tub yet they did not make bed or change sheets o had been here 3 days already and hair again in the bathroom they are doing repairs to hotel bur i guess i got the room right by the repairs bathrrom had no water at one point the. over flowed out of toilet looked at if someone sprayed it again i did not conplain but when i spoke to front desk about it there was no doscpunt or anything they did to change my stay need to say i have my 1 year old son with me. so never again will i book this hotel and im sad honestky about it

Friends_and_family Family

10/10

Exceptional

29 May 2026

Timothy

The hotel and the staff were great!

Family

8/10

Excellent

27 May 2026

Tiquashia

Fire pit

Family_with_children

4/10

Poor

27 May 2026

john

Ist room was from 1975, and there were no real filtering curtains so someone parking opposite of your room, well I waved.
I complained and they are undergoing a refresh (mainly paint and carpeting). That is the 4th floor. When I switched to room #2 they happily provided az room where the phones were installed. Issue there was the temp dropped and the air/heater electric was still off, so I moved back to the 1st floor into another 1975 room with iffy curtains but overlooking the grounds which was a lot less obtrusive. The major issue was an 12-13 teen coing to age party wth maybe 60 12-13 year olds on both 1st and 4th floors. They make a lot of noise, and the staff really tried. when they left it was fine but no breakfast bc kitchen was being renovated. Still the snacks room was open and frozen dinners and beverages were available. Currently the price is very low however if the price goes up post renovations I will prob. go elsewhere. There was a Dunkin Donuts in walking distance so the breakfast was not a deal killer

Self

10/10

Exceptional

25 May 2026

Sianiea

Best stay ever!! Everything was cleaned, staff friendly, and check in and out was easy. I will be booking with them again.

4/10

Poor

25 May 2026

Tyese

The property could have been cleaner. Parking was convenient. Family friendly.

Family

4/10

Poor

25 May 2026

Anna Marie

I don't have a good review. When I walked in a staff member was dropping the \"f-bomb\" with a customer infront other other guests including a child.

Our room key did not work, it needed to be computer programmed and they had to move us to anothr room.

Terry, a staff member needs to be commened as he was the saving grace being helpful, understanding and professional. I give Terry 5 stars!
The rest of the staff needs training in customer service and professionalism.

10/10

Exceptional

25 May 2026

Michelle

😍Me encantó la piscina bajo techo y la sala afuera con la fogata, muy cómodo el hotel 👍lo recomiendo

Family_with_children

6/10

Pleasant

24 May 2026

Sherri

Parking was ample. Room and gym could have been better kept. No one was at desk when we tried to check out. Waited 20 mins.

Partner

10/10

Exceptional

24 May 2026

Neerkimi

Nice view of the fire pit from my balcony Lovely getaway for the weekend. Indoor pool staff was very helpful and friendly rooms was clean I have no complaints at all. 10/10 I would stay again

Partner

10/10

Exceptional

24 May 2026

christine

I would certainly stay here again. Rooms were small but cozy and clean. Good tv and a comfy bed.

Family

2/10

Poor

22 May 2026

TYNIESHA

Very outdated. Wires hanging from drop ceilings. Very dirty. Terrible odor, like wet and molded carpet. Pick somewhere else. This was not it.

Partner

6/10

Pleasant

19 May 2026

Raymond

I booked with Expedia. We arrived late at night and the two bed room we booked had been given to someone else. They did get us a room with a bed and a pull out couch.
In the morning, the general manager said she would and did get us a two bed room when we returned from the race track. So, started not good and ended up good.

Friends

6/10

Pleasant

17 May 2026

James

Hotel was ok. Not terrible, not great. Pictures on the website make it look much nicer than it is. ⭐️⭐️⭐️

Hair in tub upon arrival.
Toilet was loose on the floor ( it wobbled lol).
Water would not always fully shut off.
Carpet throughout is dirty.
Coffee pot only brewed pre-packaged coffee.

Price was fine.
Parking was great.
Bedding was clean.
Water had good pressure.
Plenty of towels.

Partner

6/10

Pleasant

17 May 2026

Stacy

Front desk staff are amazing and all deserve raises. With that said the hotel needs a ton of work! The ceiling and walls have extensive water damage, the rooms are not clean! There was hair on everything and there were bugs on the bed! Do with this info what you will

Family_with_children

10/10

Exceptional

17 May 2026

Antoinette

Everything was amazing! Service was good, everything was clean, pool was clean, gym was clean, amazing people and customer service.

Family_with_children

4/10

Poor

16 May 2026

Jonathan

Room and bathroom were large enough, however 2 of the pillows had dirt marks or smudges on them and the ac unit was not cooling at all.

Family_with_children

6/10

Pleasant

14 May 2026

Jamila

Indoor pool

6/10

Pleasant

13 May 2026

Iden

Could be much cleaner. Other than that, it was ok.

Friends_and_family Family

8/10

Excellent

13 May 2026

Wenying

nice

10/10

Exceptional

07 May 2026

YU HUI

寵物友善

Partner

10/10

Exceptional

05 May 2026

Demiko

1 night stay was good; no problems and comfortable bed.

Partner

10/10

Exceptional

04 May 2026

Jean

Very clean

Friends_and_family Friends

4/10

Poor

04 May 2026

Rasheda

Could not turn the shower on or off. Staff had to come in and pull really hard because it was stripped

Friends_and_family Friends

2/10

Poor

03 May 2026

Tamyra

Everything was dirty and distasteful! Including staff

8/10

Excellent

03 May 2026

Ashley

Check in was easy and the front desk staff was helpful. The room was neat and clean. No complaints!

Family_with_children

2/10

Poor

29 Apr 2026

Verified traveler

Single star hotel!!

Partner

10/10

Exceptional

29 Apr 2026

Keith

Very helpful the black man at the front dask

8/10

Excellent

26 Apr 2026

Tishanay

Great for the family, my room had little candy/ crumbs on the floor near the desk, but other than that, everything was fine.

Family_with_children

8/10

Excellent

23 Apr 2026

Marc-axel

Everything was perfect but they didn’t have a kitchen to be able to take the breakfast

Partner

10/10

Exceptional

22 Apr 2026

Ricky

Very clean room

10/10

Exceptional

22 Apr 2026

tracey

Parking very convenient

Partner

6/10

Pleasant

19 Apr 2026

Jammie

Room walls were dusty, hair was on the bathroom floor and you could hear people from other rooms talking loudly.

Friends_and_family Friends

4/10

Poor

19 Apr 2026

Kyle

Parking was easy and staff was friendly but property was run down and bed was bad

Partner

10/10

Exceptional

19 Apr 2026

Lakeshia

They should mention being under renovation…

Partner

4/10

Poor

19 Apr 2026

Anuoluwapo

The staff could be a lot better. The front desk staff had poor customer service, and acted like they didn’t want to be there and we were an inconvenience. Could hardly sleep at night due to rowdy guests.

Friends

8/10

Excellent

19 Apr 2026

Kimberly

Room was clean. Staff were extremely kind. The air conditioning in our room worked but not well. I would book again but next time I’ll inform the hotel that the unit was not functioning to its full capacity..

Friends_and_family Family

10/10

Exceptional

18 Apr 2026

WILLIAM

Parking was great

Self

8/10

Excellent

17 Apr 2026

Don

THE SITE REPRESENTED FREE BREAKFAST BUT THERE WAS NO BREAKFAST PROVIDED.

10/10

Exceptional

10 Apr 2026

Jeremy

Yes yes very clean

10/10

Exceptional

09 Apr 2026

Jeremy

Yes yes yes very clean

10/10

Exceptional

09 Apr 2026

Jeremy

Yes yes yes everything was immaculate clean

4/10

Poor

29 Mar 2026

Ellen

Location good. Room was not clean, no drain plugs for shower or sink. Breakfast not avail due to hotel changing ownership soon.

Friends_and_family Family

2/10

Poor

24 Mar 2026

Vicki

Our flight arrived late, we got there after 12am. Upon check in the staff was very rude. We went to our room which was not clean, food on the floor bugs crawling around. We asked for another room, the male worker said it was no other room. He proceeded to tell us we can leave, that’s exactly what we did. I contacted Expedia for a refund, the male that checked us in marked us as a no show. I have videos and pictures.

Friends

2/10

Poor

22 Mar 2026

Latasha

Sorry this is not a place I would ever stay again. You smell smoke immediately when you enter the building. The carpet in the hallway so very dirty. The room let out couch and furniture had stains all over it. Outside in the back where I parked to get to my room smelled just like trash it was terrible.

Family_with_children

6/10

Pleasant

15 Mar 2026

Elvis

The hotel is under construction, more noise than expected. The room was clean but found rotten food inside little fridge. Left medication in the room, contacted hotel a couple of hours after leaving and was told room was already cleaned and nothing was found. Not planning to stay there again.

Self

10/10

Exceptional

15 Mar 2026

David

We came here mainly for the pool, and it did not disappoint.

Friends_and_family Family

10/10

Exceptional

10 Mar 2026

Lisa

The room was clean and the customer service was exceptional

Self

10/10

Exceptional

08 Mar 2026

Harley

Everything was decent except when we were trying to ready for work and had no water for 3 hours

Friends_and_family Friends

10/10

Exceptional

01 Mar 2026

Marcia

Clean room and great front desk staff

Family_with_children

6/10

Pleasant

28 Feb 2026

Sharon

The place smelled like pot.

2/10

Poor

27 Feb 2026

Joe

Very disappointing stay at Sonesta Select Newark Christiana Mall.
Our room had no hot water from the time we checked in. Maintenance attempted to “reset” it, but the issue was never resolved. We were never offered another room, and by the next morning there was still no hot water, forcing us to leave and book another hotel.
I do want to note that the front desk staff were more than accommodating. The young women working the desk were polite and genuinely tried to help.
Unfortunately, our interaction with General Manager was the opposite. There was no apology, no introduction, and no effort to resolve the situation professionally. We were told we would only receive a half refund despite being unable to use a basic amenity and were eventually told to leave.
Hot water is a basic expectation. The front desk staff handled themselves well — management did not.

Partner

10/10

Exceptional

26 Feb 2026

Brian

Clean room

Self

10/10

Exceptional

25 Feb 2026

Korahn

Very good!