Name: Quality Inn Newark
Address: 65 Geoffrey Drive, Newark, 19713, US

2/10

Poor

12 Jul 2026

Ajit

Every thing is worst! Skip this property

Family_with_children

8/10

Excellent

12 Jul 2026

Jonah

Clean rooms, courtesy staff

Self

6/10

Pleasant

12 Jul 2026

Angel

Room was ok. Renovated room. Bathroom door didn't have enough clearance, kept getting stuck. Safety is a bit of an issue-someone going by trying every door to see if rooms were unlocked.

Friends_and_family Family

2/10

Poor

10 Jul 2026

Marie Myrthza

There was nothing to like. The place looked like a place that is dilapidated.
The tub was grimy. The bed headboard was scratched. The sheet smelled horrible.

They did not come to clean and put new towels in the room. When I came there were no new towels and the bed was not made.
The place smelled. The picture I saw online is completely the opposite of the reality of that place. It is a ghetto place that I will never ever stayed at again.

If people are being charged, you should use that money to fix the place and really and truly make it a memorable place you want to come to.

You should not look at the people who come there to leave the place a ghetto and dilapidated hotel/ more of a motel is the place. If there are individuals who cannot be proper resident you just give them the brochure of the place’s regulation and an expected acceptable behavior when staying at your establishment. If you just want to only collect money coming from this hotel, then you will always attract those who destroy the place. You will then attract those individuals who behave appropriately when staying at your place.

Family

10/10

Exceptional

09 Jul 2026

Thomas

Everything was great staff was very nice room was very clean pool was clean parking was easy parking lot was clean

2/10

Poor

09 Jul 2026

Jack

It was probably the most disgusting building i have ever been in. We opened the door and immediately left. We were not given a refund.

Partner

6/10

Pleasant

07 Jul 2026

iris

I could not check in for about 5 hours because the Internet was out. Had no wifi whole weekend.

Friends

8/10

Excellent

06 Jul 2026

Gregory

Nothing was wrong with anything

Partner

6/10

Pleasant

06 Jul 2026

Katja

Dump.

Self

6/10

Pleasant

06 Jul 2026

JIAO

parking is convenient.

4/10

Poor

05 Jul 2026

Charles

The TV, microwave and refrigerator, shower and faucet worked. Parking was adequate.

There was an unexpected, unadvertised $50 fee for incidentals; but, it was reinstated quickly.

The designated non-smoking room had a smoky smell, which the staff reported could not do anything about as all the rooms were like this. Smokers occupied the facility when it was advertised to be a non-smoking facility. Nearby traffic was noisy but bearable.

The elevator was locked and accessible by key card access only. But the security door lock to the stairwell was rendered inoperable due to the fact that it was left ajar.

Overall, it was good enough for my purposes for a short stay.

Self

4/10

Poor

04 Jul 2026

Shelley

The general area was not well maintained or clean. The room was not that clean and the bathtub had paint chips and looked stained. The pool area had trash all over it. The location was great. It is not a good Quality Inn.

Friends_and_family Family

4/10

Poor

04 Jul 2026

Susan

No waste bins, everything very unclean. Dried blood on sheets of one bed. Shower was gross enough that we put a towel on bottom. Would not return

Family

2/10

Poor

02 Jul 2026

Gayna

I don’t recommend

10/10

Exceptional

30 Jun 2026

David

x

6/10

Pleasant

30 Jun 2026

Romantra

The shower was not cleaned properly. Water pooled in the tub because the stopper wouldn’t stay up. There was hair on the bed. Could hear footsteps from upstairs, and arguing neighbors through the walls. No knock from housekeeping before 1.5 hours before checkout. Without the door latch, they would have barged in.

But, I did choose the cheapest stay I could find, so…

Self

2/10

Poor

28 Jun 2026

Crissy

The first room assigned was unable to get into. The 2nd room the bathroom door barely closed and the tv didn’t work. Called to ask if someone can check the tv I was told a person was coming up and never showed. Smoking ppl all over the property. And random stragglers on the premises.

Family

4/10

Poor

28 Jun 2026

Lane

Rooms smelled like smoke, and bed was uncomfortable. There was also trash underneath the bed.

Partner

2/10

Poor

28 Jun 2026

leslie

DO WHATEVER YOU CAN TO AVOID THIS PLACE.!! the price is definitely enticing but this place is horrible. stayed here for 3 terrible nights. when we first checked in, our room was not clean at all. there was stains on the sheets and the floor had lots of crumbs. they don’t give you enough towels at all. once i told the front desk our room was dirty, they said house keeping would come clean and they never did!! stayed 3 nights here and housekeeping never came. breakfast is literally bread, spreads, & milk. nothing else. didn’t get to check out the pool because it was likely they don’t keep up with it and was scared to catch an infection or something. overall this place is super run down, old, smelly and has bad customer service. the only good thing out of our stay was the AC was super cold and the TV worked but that’s all. I WOULD NOT STAY HERE EVER AGAIN. LITERALLY THE WORST HOTEL IVE EVER STAYED IN MY LIFE

Family

10/10

Exceptional

26 Jun 2026

Rosa

Good comfort, clean quality , best hotel around

8/10

Excellent

26 Jun 2026

Elvis

Very quick

Self

4/10

Poor

25 Jun 2026

Lonielle

The upkeep of the hotel is horrible. Rooms smell like stale cigarettes, stains on the curtains. The best thing was the swimming pool.

Friends_and_family Family

8/10

Excellent

24 Jun 2026

Elvis

Quick

Self

10/10

Exceptional

23 Jun 2026

Sheris

Very peaceful/clean/comfortable and relaxing

Partner

4/10

Poor

22 Jun 2026

Valerie

The room was dirty, as was the bathroom. I felt only marginally better after wiping everything with Lysol wipes. I hated to shower even after cleaning the stall and I was there for 4 nights. I never did get the TV to work and the bedside lamp on the far side did not work. The bed was comfortable. There was a place on the floor in front of the TV that was broken and I kept tripping on the corner of the tile that came up. I couldn’t bring myself to walk in the room without shoes since everything was dirty. There were dead bugs on the ceiling above the bathroom sink!

The halls were dirty and when I asked where the ice machine was, I was told “the third floor” which was a major inconvenience since I was on the first floor, on the outside (as requested). The old adage “you get what you pay for” applies here. I certainly won’t stay here again. It needs a major renovation and paint job as well as better cleaning education to the maid staff. Yuck. Very dissatisfied.

Self

2/10

Poor

22 Jun 2026

Ted

Property smelled of cigars and Marijuana. Trash bags in the halls and filthy elevators

Partner

6/10

Pleasant

21 Jun 2026

Maryellen

The room was nice and well cleaned. The front desk clerk was nice.
The bad things I noted was the TV did not work in the room - good thing she brought a book. Notified front desk clerk upon check out. AND my cousin did not feel safe in the parking lot. My cousin saw/smelled on several occasions several people smoking pot in the parking areas and other substances. This was a major turn off for her especially for families with children who were also staying in this hotel. My cousin informed the clerk of this also. She won't be returning nor would I even offer for her to stay there again under these circumstances.

Self

2/10

Poor

20 Jun 2026

Brian

Upon arrival our checkin was probably the only thing that went smoothly. The hallways smelled of wacky weed and the carpet was filthy. The room itself had broken furniture and the bathtub/shower was peeling. As we arrived later and were leaving early a cancellation was not available. We definitly sleep on top of the covers and double covered our own pillows that we like to travel with. The breakfast area showed signs of cockroaches and the elevator did not work properly. I will never stop there again and Though we don't expect the \"top of the line\" in Choice Hotels we were thinking about the whole chain. When we notified the staff of our displeasure with the problems he merely said \"OK\". Never Again.

Family

6/10

Pleasant

20 Jun 2026

Keith

The location was awesome, plenty of parking. The room needs some updating deep cleaning. I opened n closed the curtains and the curtains were very dirty and held an odor. Other than that the room was clean. Will stay again if I’m in the area again

Self

4/10

Poor

18 Jun 2026

Diego

I’m not expecting this to be a 5 star hotel, but the mattress was covered in something red that looked like it could be blood. But realistically you get what you paid for.

Self

2/10

Poor

18 Jun 2026

Jennifer

Traveled for sports tournament. It’s was dirty, smelled disgusting and felt unsafe. Sketchy environment.

Family_with_children

2/10

Poor

16 Jun 2026

Kenroy

This place is nasty would not recommend any one to this place....did not stay there asked far a refund the guy was soooo rude still did not get my money back as of now that place is nasty

2/10

Poor

15 Jun 2026

Abdul

Property described as not smoking place this place has marijuana smiles, others kind of smoking, alcohol, and broken items inside the room. My wife got hurt a couple few times the clothes dresser bottom drawer can’t close. I tried to be very nice to front desk personnel, and ask for cancellation or other different room. He said we are sold out. He said, because this is hotel.com Booking, and please kind enough I want my full refund plus we have to find a different hotel. We spend on the Comfort Inn suite hotel and we spend $367.28 for two nights. We never have this kind of the issue before. Please help us to be your loyal customer. Quality Inn total price I paid $302 .15 for four night but we were there no more then 10 minutes. I hope this will help.

Thank you
Sincerely
Abdul Khan

Friends_and_family Family

8/10

Excellent

15 Jun 2026

DAVID

Easy Parking. Quick and easy check-in. Property is dated, but room clean inside. Comfortable bed and pillows. Great selection of TV channels. Continental breakfast with waffles was good.

Self

4/10

Poor

15 Jun 2026

m

First room ac stuck at 99 degrees no cooling
Second room bathroom door didn’t close
Tv needed help from desk to get to work
Bed was good
Guess for the price we couldn’t expect much

Partner

4/10

Poor

15 Jun 2026

Joycelene

Was not as clean and nice as advised. Horrible smell sticky floors

Family

2/10

Poor

14 Jun 2026

Matthew

Hotel was absolutely disgusting. Walked in the door to a wall of weed stench. Took 15 minutes waiting for front desk staff to unlock door to get into lobby for check in. Floors were sticky and disgusting throughout hotel. Got into room to the smell of mold and mildew. Broken fixtures and outdated. 10/10 would not recommend.

Family_with_children

4/10

Poor

12 Jun 2026

Melonie

Pics are deff old!!! This place is worn down.. the staff is rude as hellgot there at 1:30 \"check in\" was at 3 and was told ww could not check early unless paying $40 more dollars. Lobby was hard to find as you had to through a door to get to it but then it was down a hall but no signs. Says \"smoke free\" and room was \"smoke free\" however room was deff smoked in and also bathroom smelled like pit.. went back to check in left them know and their solution was to have house keeping come spray something in the room. Pool did look clean however we did not use it. \"Free\" breakfast was only cereal and bananas that should have been throw away and replaced a few days back. All and all nicely letting for the price stay else where if you can.. we deff will!

Partner

2/10

Poor

11 Jun 2026

Victor

No bueno

2/10

Poor

10 Jun 2026

LUIS

Horrible place! Don't waste your money....

Family

4/10

Poor

09 Jun 2026

louis

Very dirty hotel. The pool was fine. Staff was not helpful at all. The room was dirty and the tv never worked. Not a suitable hotel for families.

Friends_and_family Family

4/10

Poor

08 Jun 2026

Sonya

There’s little to no reinvestment of funds into this property. I was afraid of everything this hotel had to offer including the infestation of ants. I just needed one night to safely lay my head before driving home. I double checked everything from the locks on the door to my car doors. This property is for unhoused and transient population.

Self

2/10

Poor

07 Jun 2026

Ronald

I would never go there again dirty nasty and when I booked it they said was very clean and everything when I got there nasty room smell like smoke he said something to them and they go oh if you want to move your room you have to pay more money is this a big joke

4/10

Poor

01 Jun 2026

Plutarco

It was surrounded by good restaurants and a very clean area

Family

4/10

Poor

30 May 2026

Charles

Making the reservation was very difficult for me- I ended up not staying at your facility.

Self

4/10

Poor

28 May 2026

Robert

Poor bed
Place was run down

Self

4/10

Poor

24 May 2026

George

Roaches, bad sockets in room, tv didnt work. Glad to get out.

Self

10/10

Exceptional

24 May 2026

Nastassia

Nice stay. Comfortable and quiet.

Partner

2/10

Poor

23 May 2026

John

This facility is absolutely disgusting.
The rooms are filthy and have insects and ants everywhere the room.
The king bed was a collection of old clumps and old pillows.
The bathroom was not clean and had poop on the wall!
The shower handle came off in my hands.
The TV was broken and only had 1 channel.
The free breakfast was old white bread for toast and bananas.
The quick griddle for waffles was broken and they only had water or coffee to drink.
There was hookers knocking on doors and drug deals in the parking lot.
Stay away!

Friends_and_family Family

8/10

Excellent

23 May 2026

KWEE HUAY

The morning staff Raj is helpful person.

Self

8/10

Excellent

22 May 2026

Hector

Bad odor when walk in.

2/10

Poor

22 May 2026

Rachel

The room was filthy, the floor hadn't been swept in forever. The bed was so warped and uncomfortable.

The toliet was loose from the floor and moved around when you sat on it, the shower curtain would not.stay shut due to the pole being loose and almost falling off and this caused the water going all over the floor. Also the shower was filthy and had mold and mildew, it was disgusting. I would have left if I wasn't so tired from traveling and the weather being bad.

Self

10/10

Exceptional

22 May 2026

Aanu

OK

Self

10/10

Exceptional

20 May 2026

Lauren

Nice room

Family

4/10

Poor

18 May 2026

Tim

The bedding seemed clean. The partially-assembled light fixtures in the room had grime and grunge all around them. Some of the guests were homeless people that were being housed there. The shower/tub in our room worked, but it looked and smelled disgusting. And the carbohydrate-only breakfast was edible. The breakfast area was a bit of a wreck. We would say the price was a tad bit high for the conditions.

Friends_and_family Family

6/10

Pleasant

17 May 2026

Ralph

Yes

Partner

8/10

Excellent

17 May 2026

Alexandra

The room was good me and my husband enjoyed ourselves, except when we first got to the room we checked the bed, and saw hair strands on the sheets. Had to get new ones. And the fitness center isn’t open. But other than that we enjoyed ourselves.

Partner

2/10

Poor

17 May 2026

Alain

I wish I had brought a broom and a dust pan! This minimum was not even done! the room was very dirty will never stay at this location ever!

Self

2/10

Poor

17 May 2026

Kathleen

The hotel is runned down and very dirty. Lots of homeless people living there and they were all outside using drugs and with loud music.

Self

10/10

Exceptional

14 May 2026

Nicole

Good place to stay

Self

6/10

Pleasant

13 May 2026

LUIS MANUEL

I really wanted to give the Quality Inn a chance even after reading the poor reviews, but I really was disappointed by my stay there. This facility really needs updating, which would include a deep cleaning of the inside and outside. I received no room service during my stay so had to go to the lobby to request replacement toilet paper and towels. Not the worst hotel so if you go make your own opinion. Not for me though.

Self

2/10

Poor

13 May 2026

Jacquelinne

Dirty, terrible smell all areas. Hallway wirh vomit or food all over the floor. The door in our room was damage didn't close properly, sheets looked stained (not sure if they change them), the bathtub not clean. We didn't feel safe. Parking lot was full, when we came just one spot was available. People getting high on the parking lot. We came at 11pm and headed out at 5am. Definitely not coming back again. I traveled with my family and wanted to make a quick stop in our road trip to explore the area but after we got in the hotel we just wanted to run out!

Family_with_children

6/10

Pleasant

12 May 2026

KEISY

Condition was a little bad

6/10

Pleasant

11 May 2026

Tamira

.

6/10

Pleasant

08 May 2026

Scott

No one broke into my car and i didn't see any bugs. That's the best i can say for this place. I have pretty low standards, and i would not book here again. The facilities are extremely outdated. The whole place needs a few coats of paint and some elbow grease, not to mention a new elevator, some hardcore parking lot cleanup and room repairs.

The staff was incredibly nice and it was surprisingly quiet but i left a night early to go check in elsewhere.

Self

2/10

Poor

07 May 2026

Dyshee

Very dirty the staff don’t really care to change the sheets or towels

Partner

4/10

Poor

07 May 2026

Tyler

Good prices but not worth it, bathroom was dirty the toilet hadn't been clean from the last people that stayed in the room, connecting door to the room next to you and you can hear everything from their room. The outside property was dirty.

Self

2/10

Poor

06 May 2026

Kervenson

The most disgusting place i ever seen

10/10

Exceptional

04 May 2026

Nicole

Room was clean and it was quiet so it was a good stay

Self

6/10

Pleasant

30 Apr 2026

Patricia

Hotel was a bit run down on outside. Definitely needed repair. Handicap door was locked at night. Husband went out and could not get in due to the card reader button to unlock door was broken and missing. Had to call me to let him in. Bedroom was in good condition. Slept very well. It was quiet and comfortable. Did not utilize breakfast amenities.

Partner

2/10

Poor

30 Apr 2026

Dyshee

Very disgusted with the cleanliness

Partner

2/10

Poor

29 Apr 2026

Amber

Hallway smelled horrible all the vending machines we broken, staff hard to reach, internet/tv was down

Partner

4/10

Poor

25 Apr 2026

Dyshee

Not good

2/10

Poor

23 Apr 2026

Lynell

Front Desk gentleman was rude and not helpful at all. Very short answers and was acting irritated when I asked questions

Self

2/10

Poor

22 Apr 2026

MOHAMED

Room was clean, but that’s it.
NOT Recommended for Business travellers.

Family

2/10

Poor

15 Apr 2026

Jacqueline

There’s black mold all over the windowsills and I even took pictures. The card keys don’t work so every time you need to go up in the elevator and every time you need to get in your room, you have to go to the front desk and physically have the person from the front desk. Let you up the elevator walk you down the hall and let you in your room every single time. The only good thing is that it provide provided breakfast.

Family_with_children

10/10

Exceptional

10 Apr 2026

Marketa

Clean rooms friendly staff

Self

8/10

Excellent

09 Apr 2026

Dennis

wasn't given a wifi password & the pool was closed for the season

Self

10/10

Exceptional

06 Apr 2026

Jordan

It was a nice stay

6/10

Pleasant

31 Mar 2026

YELENA

Raj was very helpful when I was looking for a fork at 11 pm.
Refrigerator in the room was not working although it was plugged in.

Partner

4/10

Poor

30 Mar 2026

Kristen

You definitely get what you pay for. There was very little to no water pressure and could certainly use some updating. Not terrible for just a night but would not recommend for anything longer.

Family_with_children

10/10

Exceptional

26 Mar 2026

Joyce

Rooms nice and clean.

10/10

Exceptional

24 Mar 2026

Marketa

Very clean room

Self

4/10

Poor

24 Mar 2026

Jill

Two star hotel with zero star cleanliness. Too much to list, but owners are more interested in one-time travelers than repeat customers. I have made a note not to stay here again- and though Quality Inns once meant a decent room at a decent price, there was so much broken, filthy and 'used up' that I cannot trust the name any longer. Avoid.

Business

8/10

Excellent

24 Mar 2026

Robert

Everything was good

Partner

10/10

Exceptional

22 Mar 2026

ansumana

Overall a quiet stay. Staff was friendly and helpful helping me navigate the area. I would say my only issue was the broken door in the lobby but overall, i liked it. I'll be returning

Self

4/10

Poor

22 Mar 2026

Herman

Fr

Front desk is very disrespectful, and don't treat a customer like a customer..act like we owe them something. Was threatened to be removed from my room that I've already paid for.. just not right. Other than that it's a peaceful stay.. Thanks for listening.

ont desk, is very disrespectful and is no help at all

Self

2/10

Poor

21 Mar 2026

Glenn

Furniture was in bad condition. Tv in room didnt work. Tried calling front desk, phone in room didnt work. Used my cell phone to call, was told they would send someone up. Nobody ever showed. Looks like they are trying to update the place, buts its like putting lipstick on a pig

Partner

10/10

Exceptional

14 Mar 2026

Marketa

Staff friendly

Self

10/10

Exceptional

12 Mar 2026

Marketa

Clean room and friendly staff

Self

2/10

Poor

10 Mar 2026

Janelle

Terrible hospitality

10/10

Exceptional

08 Mar 2026

Marketa

Polite staff

Self

10/10

Exceptional

05 Mar 2026

Susan

My daughter and i have been staying here for awhile due to unforseen circumstances, the manager and staff are always helpful when needed, always say hi in passing. I am grateful for the help when needed.

Friends_and_family Family

10/10

Exceptional

27 Feb 2026

Anthony

I gave them an EXCELLENT RATING as I like the hotel and the employees HOWEVER the Manager agreed to let me out of my reservation for 2/28 for one night as my business travel changed and I am not flying out of Philadelphia. She agreed and when I called Choice rewards she told them no. She then hid from my calls over multiple days so I had to dispute the charge on credit card. Again I like the hotel and have stayed MANY TIMES OVER THE YEARS but this was unprofessional by the Manager but I STILL GAV THEM AN EXCELLENT RATING ANYWAY!

2/10

Poor

27 Feb 2026

Esha

The room was super dirty and the beds had huge stains on them.

8/10

Excellent

22 Feb 2026

Herman

All good

10/10

Exceptional

19 Feb 2026

timane

Nice people

10/10

Exceptional

19 Feb 2026

timane

Nobody bothered you

6/10

Pleasant

16 Feb 2026

Garland

The staff was courteous. Unfortunately, the room was not cleaned on a daily basis. The walls are thin and you can hear everything from all sides. The elevator was not working properly. It would have been nice if the parking lot was plowed. Other than that, you get what you pay for.

Business Self

4/10

Poor

14 Feb 2026

Andrew

The staff was fine but the room smelled like weed all night from people smoking outside or in other rooms, the shower rod was falling off, and the safety lock on the door only had one of the screws in it. The snow hadn’t been shoveled and that snow has been on the ground for 2 weeks. Definitely a “low” quality inn but it was cheap so I didn’t expect much.

Business