Name: Best Western Plus Newark/Christiana Inn
Address: 875 Pulaski Highway, Bear, 19701, US

10/10

Exceptional

19 Jul 2026

David

Clean, functional

Self

4/10

Poor

18 Jul 2026

John

The staff who checked us in was the only best part. She was polite and delightful. The room gave you yuck vibes. There were bugs not many but were there. I google image it they weren’t bed bugs but still. The room had an order and the pool needs cleaning. The other guests were loud and heard barking through out night and guests doing illegal substances in the parking lot. I know the hotel can’t control all this but I wouldn’t stay here again

Friends_and_family Family

6/10

Pleasant

18 Jul 2026

jeanne

Nice job indoor pool which is great in bad weather

Family_with_children

4/10

Poor

13 Jul 2026

Heather

The property was extremely outdated and appeared to be poorly maintained. The side entrance door was broken and would not close properly, allowing anyone to enter the building, which raised significant safety concerns. Our room had broken outlet covers, dirty air vents, and filthy windows that gave the impression it had not been thoroughly cleaned in months.

The bedding was also disappointing. Instead of a comforter, the bed only had an additional sheet, and we had to request a blanket from the front desk to stay comfortable.

One of the amenities we were looking forward to was the hot tub and pool since we were traveling with teenagers, but the hot tub was closed with caution tape across it for our entire stay. The pool was also noticeably dirty and had was not cleaned or vaccummed during our stay.

I do want to recognize the hotel staff, who were consistently friendly, courteous, and helpful throughout our stay. They did the best they could under the circumstances. The issues we experienced appear to be the result of poor management and a lack of proper maintenance rather than the fault of the employees.

Family_with_children

10/10

Exceptional

12 Jul 2026

Patricia

Clean accommodations. Pleasant, helpful staff. It was a very nice stay

Partner

4/10

Poor

12 Jul 2026

Jonah

Clean room with nice breakfast

8/10

Excellent

11 Jul 2026

cristiano

Everything ok

10/10

Exceptional

10 Jul 2026

HARRIETT

Hi BW, I stayed here for about 8/9 days. An everything was impeccable from cleanest, breakfast, to amazing staff. Who very helpful and knowledgeable. An, especially the attention they showed my dogs. Thank u!

Family

10/10

Exceptional

10 Jul 2026

Daiane

Everything as we expected! We had a good time there.

Friends_and_family Family

6/10

Pleasant

10 Jul 2026

Andrea

The room had was smelly and the mattresses were old an soggy.

Family_with_children

6/10

Pleasant

09 Jul 2026

Gregory

First off, I want to say that the staff was very good, helpful and friendly. That said, the room was very weird. We had booked a king suite, and the room opened into the sweet part, but there was no air conditioning in that room, so was speltering, while the rest of the room had air conditioning. The pull out bed was about as dirty as you would expect, with trash behind it. Luckily we brought our own sheets and some pillows to block it. The pull out bed was also massively uncomfortable, with the bars sticking through. The snack machine need our money, and the front desk couldn't help us with it. The pool was nice enough, but the towels they give you are absolutely tiny. Oh, and they don't give you enough blankets in the room either, so we had to ask for extra. Pulling all, I think this was overpriced for what it was, but it was for a baseball tournament, so I'm guessing that's how they can raise the prices for it.

Friends_and_family Family

2/10

Poor

07 Jul 2026

Raheim

This has been the worst hotel stay we’ve ever been to. Sofa bed mattress was dirty, pool was green, was told they ran out of towels and blankets when I arrived, room phone was broke, staff rude and unprofessional, breakfast potatoes and pork bacon was mixed and when addressed to staff she yelled and went on a rant in Spanish. Horrible!!! Do not stay here!!!!

Family_with_children

10/10

Exceptional

07 Jul 2026

David

Great

8/10

Excellent

05 Jul 2026

Robert

I stay at this property a lot for business it’s perfect for my needs good value good location for me lots of options for food I feel safe when I stay will continue to stay there when I’m in town

Self

4/10

Poor

03 Jul 2026

Crayton

Toilet wouldnt stop filling and bathroom door needs replacing and kept getting stuck. Its humid everywhere and bedroom took hours to get cold. Do not recommend staying here.

Partner

10/10

Exceptional

30 Jun 2026

Suzanne

Great place to stop overnight or for a few days. Easy access to shopping, restaurants, and local flavor. Come on in!

Partner

8/10

Excellent

30 Jun 2026

Gwentina

Our room was clean and stocked with the necessary necessities. Location is convenient to plenty of food choices and the mall. Staff was also very helpful. If you want to workout there is an elliptical, bike,treadmill and weights available on site.The only downside was the strong chlorine smell in the pool area. Overall we would book again.

Partner

10/10

Exceptional

30 Jun 2026

Terry

Great clean rooms and very courteous staff.

10/10

Exceptional

30 Jun 2026

Emily

Room was overall clean, had a large refrigerator, and breakfast was decent for being included in price of stay. Didn't use the pool but it was nice that there was one and it was indoors.

Partner

8/10

Excellent

28 Jun 2026

Neil

Comfortable room

8/10

Excellent

24 Jun 2026

Lauren

Okay for a quick one night stay near I-95. It’s an older property that could use some updating including the replacement of mattresses.

Partner

2/10

Poor

23 Jun 2026

Jody

The smell was horrible. The TV was broken and I called for help but they never came as they said they would.

10/10

Exceptional

22 Jun 2026

Neil

Room and Staff were very good. Breakfast needed have a bit more selection ie: fruit, yogurt, etc.

Partner

6/10

Pleasant

21 Jun 2026

LaShawn

When I arrived the room had a stench, makncame and sprayed it smelt better. The carpet was filthy. The shower took forever to warm up. The next day no hot water. I did sleep well. Breakfast was OK. Wish there were more options.

Friends_and_family Family

2/10

Poor

20 Jun 2026

Mark

Place is a dump.

6/10

Pleasant

20 Jun 2026

Kaitlyn

Positives:
-Friendly staff
-Great air conditioning in rooms
-Decently priced

Negatives:
-Sticky Floors/Carpet
-Stained/Pilled Sheets
-No Real Blankets
-Not Super Clean In General
-Terrible Breakfast (broken machines, very minimal selection, undercooked hot food)

Partner

6/10

Pleasant

19 Jun 2026

Brandon

Please clean the pool, only reason we stayed here was because of the pool and it looked disgusting. Green with a film on top. Everything else about the hotel was great, could have better blankets as well they are thin.

Family_with_children

6/10

Pleasant

19 Jun 2026

Gregory

For the king one bed suite, it's sort of a weird setup- The pull out couch is in the front, and it has glass doors between that and the next area which is the sink and bathroom entrance, and then into the bedroom area. The pull out couch was pretty terrible, to be honest and there was garbage behind it. Luckily we brought our own sheets, but to even feel a little bit of the air conditioning you needed to keep the doors open and even that wasn't great.
The pool area was fine, but you needed to go to the front desk to get towels, not a huge deal.
The breakfast was okay, the eggs and bacon were fresh, the fruit not so much. The regular coffee is really good, but don't bother if you want to get fancy with the auto cappuccino. That tasted like liquid cardboard.
The staff was tremendously helpful and friendly, though.
The cost was a little outrageous, but it's the market, considering there were baseball tournaments going on. I gave it three stars because of the cost and the room set up. It's not worth the money that we paid, to be totally honest- but we paid it, so I guess it was, lol.

Friends_and_family Family

2/10

Poor

17 Jun 2026

Lauren

When we first arrived the stuff seemed annoyed they had to wait on us. We then got up to our room and the bathroom door was completely split in half it would not shut if you shut it too far you would get stuck in there because the top corner would catch and split the door more. Informed the staff about it they said they would send maintenance up the following day we spent the weekend there never saw maintenance once. The breakfast was terrible. What wasn't gone was almost inedible my daughter's sausage Patty was like a hockey puck. Staff was rude when we asked about extra pillows and blankets because we had a sweet and there was no extras for the pull out couch even though there was four people listed on the booking only enough pillows and blankets and towels for two people were left out for us again staff was rude when we asked for more. Absolutely would not stay again.

Family_with_children

10/10

Exceptional

17 Jun 2026

Melissa

I love the location, quietness, the pool, and the breakfast

Family

10/10

Exceptional

16 Jun 2026

Andre

Good quiet location, nice and spacious rooms, great breakfast and friendly staff

Friends_and_family Family

4/10

Poor

14 Jun 2026

Carol

Sorry have to be honest...
Staff very helpful....hotel old, musty, dirty, in need of upgrade, deep cleaning, extra staff at night poor woman at front desk left alone to check in 15 ppl on her own on a Friday njght....stay somewhere else, newer cleaner

Family_with_children

10/10

Exceptional

14 Jun 2026

Aimanoshi

The room was clean enough. The sheets however were brown and frankly looked filthy.

Self

6/10

Pleasant

12 Jun 2026

Jessika

The customer service was great but the room smelled like cigarettes and was not the cleanest. Carpet was kind of dingy.

Family_with_children

6/10

Pleasant

12 Jun 2026

Bryce

Overall my stay here was okay. The positives were that the staff were very helpful and kind. The front desk staff were super helpful and even allowed me to check in early. But, there were some issues with the property, at least in its state when I stayed. Negatives included the pool just being outright closed. Maybe I just got unlucky, but it appeared as if the \"pool temporarily closed\" sign had been there for a while. It seems a bit misleading to use the picture of the pool as the main picture on every booking site, just to not have one when you arrive. Again though, maybe I just got unlucky and there was a problem just those two days. Also, when eating breakfast the first three cartons of milk I pulled out were all expired. That seems like a pretty simple thing to police for the breakfast attendant.

10/10

Exceptional

10 Jun 2026

Nysier

Great place to stay

Partner

6/10

Pleasant

08 Jun 2026

Peter

The place is decent for the price.

Partner

6/10

Pleasant

06 Jun 2026

Keisha

The floor was so dirty I had to wipe them myself. My socks were so dirty as well as my sons feet. When I walked in it smelled like old mop water was used. The top of the cabinet where the towels were was dirty as well.

Family_with_children

6/10

Pleasant

05 Jun 2026

Victor

Ok

6/10

Pleasant

02 Jun 2026

Raajel

The carpet and the drapes were in need of being cleaned or replaced.The coffee machine was out of order and the alternatives provided did not offer decaf or hot water for tea.The front desk staff was kind, courteous, very pleasant and extremely helpful. The air conditioning in the room was able to be adjusted to a comfortable level but in the area where breakfast was served it was cold and uncomfortable.The swimming pool was extremely cold and the hot tub was out of serve.Towels were not readily available in the pool area they had to be requested at the front desk.Overall I felt the accommodations were less than adequate for the price and I would not recommend it if other accommodations are available.

Friends_and_family Family

8/10

Excellent

02 Jun 2026

William

Hi

6/10

Pleasant

01 Jun 2026

Christian

Public spaces are fine. Room is a bit tired, mattress was terrible.

Partner

10/10

Exceptional

01 Jun 2026

Jahad

Nice stay. Well recommended

8/10

Excellent

28 May 2026

Yuliya

We really enjoyed our stay. It is a well maintained and beautiful property. The pool was cold the evening we checked in, but it warmed up by the next morning - so we were able to enjoy it then.

Friends_and_family Family

8/10

Excellent

27 May 2026

Arthur

The bathroom door need fixing and could not close.

Self

4/10

Poor

27 May 2026

Dzmitry

Book this hotel based by rating, but in reality not i was expected.
Room really old need remodeling, hot tub didn't work.
Back door from parking lot was open all the time and feels not safety, because anybody can enter facility.

Business

10/10

Exceptional

26 May 2026

Anthony

Very clean and the staff was very friendly

4/10

Poor

26 May 2026

Alexis

We had no towels in our rooms and every time I went down to ask they said it would be another 30minutes. So I got 2 towels for 5 people. Also the hotel had a mildew odor. And the air conditioning wouldn’t get the room cool, it seemed old and dirty. Staff was nice though and the breakfast was good.

Friends_and_family Family

8/10

Excellent

25 May 2026

carmen

El baño estaba un poco deteriorado y 2la piscina estaba muy fría el agua pense q iva a estar mas limpia pero de hay todo bien

Family_with_children

8/10

Excellent

23 May 2026

Charles

The decor of the rooms is somewhat outdated and needs some updating. The staff were very helpfull and friendly. The airconditioning in the room was good ---but the blower was noisy. The coffee maker at the free breakfast was out of order and they served coffee in urns; which resulted in some wait time. Food at the breakfast was hot and plentifull

Friends

8/10

Excellent

23 May 2026

Nancy

Satisfactory for an overnight stay. Close to restaurants.

Partner

2/10

Poor

23 May 2026

Daryl

The linen had cigarette burnt holes the room smelled musky it was just a terrible experience

Friends

8/10

Excellent

21 May 2026

jaclyn

The hot tub wasn't working. They were out of regular coffee for the room. Breakfast was just okay. Better than nothing. The staff was great, but they could use another person working there. We needed an extra blanket and had to go pick it up. Plus when we tried to call the front desk for one we had to call several times until someone answered. None of this really bothered me so much as to not stay there again. The area was convenient so I will stay there again

10/10

Exceptional

18 May 2026

Walter

Breakfast need improvement

6/10

Pleasant

18 May 2026

Kathleen

Wayer

6/10

Pleasant

17 May 2026

Crystal

Room was clean. Pool was not very clean and hot tub was not working. Shower water doesnt get warm enough. Continental breakfast was ok but the coffee machine was not working.

Friends_and_family Family

8/10

Excellent

16 May 2026

Joseph

Rooms clean, just dated.

10/10

Exceptional

15 May 2026

Marilyn

Everything was clean. Staff was great. Would book again if I stay in the area again.

Family

10/10

Exceptional

15 May 2026

Rajeev Kumar

Awesome place. Nice breakfast. Clean room

10/10

Exceptional

10 May 2026

kennysha

Was great stay and will visit again

8/10

Excellent

08 May 2026

Ramona

The front desk clerk was very pleasant and checked us in quickly. The room was clean and the beds were comfortable. The breakfast area was clean and the items were constantly being refilled.

Partner

6/10

Pleasant

08 May 2026

Anne

The hotel and room were fine however, the hot tub wasn’t working and it was not noted on the website. Also, the pool closes too early at 8 pm. We were there for a tournament and got back around 7:50, when we went to our room, the key cards did not work and when I went down to the front desk, they expected me to wait on the line of people were checking in. My daughter needed to get into the room desperately so I just went to the front of the line and said please reactivate the keys.. there was no apology given. The buffet was OK on the first day. The yogurt machine was out and no one came to add more.. and on the second day, we needed to leave early and most of the items were not put out yet even though it was past 7:30 AM ( muffins and bagels). The breakfast attendant didn’t seem to care when I asked her.. The hotel is on a main highway so ask for a room in the back. The gentleman at the front desk on Sunday morning was on his phone the entire time. Barely looked up when I left the keys. The check-in staff on Friday night was very nice. I’ll be returning.

Family

6/10

Pleasant

07 May 2026

Ian

The room was tired and a little musty. Was ok for the money. It was clean.

Self

6/10

Pleasant

05 May 2026

David

Overall the room and staff were good. Room was clean. The bed was in need of being replaced. Could feel the springs in the mattress.

Plenty of parking and was convenient to gas stations and breweries.

Partner

6/10

Pleasant

04 May 2026

Kodjovi Mawuli

The room was ok and the bed was comfortable. However, the pool was freezing cold and the water was cloudy. The breakfast is alright although the selection is very limited and commercial. Not bad overall but the pool situation was a disappointment. Management needs to look into this.

Partner

6/10

Pleasant

01 May 2026

Jennifer

Not a great breakfast quality. Decent for one night stay

Family_with_children

10/10

Exceptional

29 Apr 2026

Ana

The Staff is amazing, specially in the front desk.

Business Friends

8/10

Excellent

29 Apr 2026

Madeline

Best part will always be hot water and pressure in the shower. The pool was available from 0700-2000, most only have a limited time. Also, breakfast included is a plus.

Friends_and_family Family

8/10

Excellent

28 Apr 2026

Courtney

Nice hotel for price clean..felt safe..for the price short stop was good..just need some non pork protein on the breakfast menu..

Partner

8/10

Excellent

28 Apr 2026

Hema

Suitable for 1 or 2 nights stay

Family

6/10

Pleasant

27 Apr 2026

Luz

Hotel floor was dirty and sticky, kids couldn’t use the pool due to it having mold

Family_with_children

10/10

Exceptional

26 Apr 2026

Oluwaseun

Good staff and clean environment. Enjoyed the swimming pool. Reccomeded.

Family_with_children

8/10

Excellent

26 Apr 2026

Rubelmin

Rooms were clean and staff were very nice and easy to communicate with.

8/10

Excellent

25 Apr 2026

David

Clean updated room

Partner

6/10

Pleasant

22 Apr 2026

Sharon

Breakfast was posted to start at 6:00 am. The hot entrees arrived at 6:40 and 6:50. I asked the front desk staff about the delay and he said”we start preparing at 6;00.” No, that is not acceptable because many people have breakfast before they go to work. He just shrugged.

The pool area was dirty. The floor of the pool was dirty.

Self

8/10

Excellent

19 Apr 2026

Nilsa

Selena at the front desk was very nice, fast, and knowledgeable. Definitely a great person to be received by.

Partner

6/10

Pleasant

16 Apr 2026

Lynne

Room was ok, definitely showing the need for an update. Located on a highway in front and one in back, but you didn’t hear them inside staff helpful and friendly

10/10

Exceptional

16 Apr 2026

Pete

Everything was perfect.

8/10

Excellent

16 Apr 2026

Karen

Had to keep adjusting the AC. Too hot, then too cold. Finally got it right. Bed was uncomfortable. Older folks need good mattresses.

6/10

Pleasant

14 Apr 2026

Melissa

Breakfast was ok. Cooked in a room not suited for kitchen food. Pool very cold. Hot spa not working. Asked for

10/10

Exceptional

14 Apr 2026

Edris

Great services

Family

4/10

Poor

13 Apr 2026

Paul

Despite advertising a pool and hot tub and displaying both as their thumbnail for the listing, the hotel did not have a pool/hot tub as advertised. When questioned about it, the front desk attendant said that it was closed for renovations that “just started today”. There was no maintenance/construction crew present throughout the duration of my stay. Mind you I had called to confirm the hours the pool would be open the day before my check in date.

An added bonus was that I had to go to the front desk every day (sometimes multiple times in a day) to get my key card reprogrammed even when I made sure that the key cards came into no contact with anything magnetic (cell phones, credit cards etc.)

The facilities were well kept and clean is about the only positive experience about staying there. They did nothing about a few loud parties that went on throughout the week, and housekeeping never showed up at all, the A/c unit had to be kept at full power to chill the room even slightly in early spring weather. If you’re in a pinch and just need a place to lay your head for a night or two then by all means but if you’re looking for any kind of actual hospitality service then look elsewhere

Self

8/10

Excellent

11 Apr 2026

Dianna

We enjoyed our stay. The welcoming staff member was friendly. The room was clean, and bed was comfortable. The free breakfast had great variety. I felt safe and I would consider staying here again.

Partner

10/10

Exceptional

10 Apr 2026

Savnna

Staff was amazing, hotel is clean

8/10

Excellent

09 Apr 2026

Siavash

clean

10/10

Exceptional

08 Apr 2026

Natasha

The room was clean, my daughter loved the pool, the breakfast was very nice.

Friends_and_family Family

8/10

Excellent

07 Apr 2026

Sonja

Clean room

10/10

Exceptional

05 Apr 2026

Eugene

Grea

6/10

Pleasant

31 Mar 2026

Nastajia

T

10/10

Exceptional

30 Mar 2026

Nancy L.

My room was missing a hair dryer and remote. Selena and Rick were great at quickly remedying the problem

8/10

Excellent

30 Mar 2026

samantha

I stayed here on a weekday with my 9 year old son. Staff were friendly. Our room was clean and comfortable. The bathroom has a door and the shower has a curtain which these days is not always the case! The pool was open and we did not find it excessively cold. You could feel warm water coming from the jets. The jacuzzi was operating but just had chemicals added so was down for 24 hours. The property is a little dated and not located in a walkable area. Breakfast was actually pretty good. Not the usual hotel carb fest. Workout room was small and the treadmill was not working. I'd have no qualms staying here again.

Family_with_children

8/10

Excellent

28 Mar 2026

Abigail

Very quiet location. Friendly staff

Friends_and_family Family

8/10

Excellent

25 Mar 2026

Robert

The property is very sufficient for my needs very reasonably priced I come in for business not really in the hotel very much rooms are clean usually leave in the morning before breakfast did try it one morning it was fair but for the rate can’t really complain as far as staff stayed there a lot and haven’t really seen much staff for me the hotel is perfect

10/10

Exceptional

21 Mar 2026

chris

Staff was very friendly, professional, and informative. Breakfast was good. Good variety of items to choose from. We would stay there again!

Partner

10/10

Exceptional

21 Mar 2026

Tony

It was fun and good exercise to go with my extra fries so I took the stairs a lot and used the pool

Friends_and_family Friends

2/10

Poor

20 Mar 2026

Rhiannon

Left after 4 hours

8/10

Excellent

15 Mar 2026

Barbara

To check in was a lot of confusion, but overall the hotel room was very clean and neat. The breakfast was good with a lot of variety
Staff was very nice

Partner

8/10

Excellent

14 Mar 2026

Janzen

good

Self

6/10

Pleasant

10 Mar 2026

Jasmine

Room was ok. Lighting too bright from outside. Amenities pool freezing cold. Breakfast was basic but good. This hotel us be better Not sure if I will choose to stay here again

Friends_and_family Friends

10/10

Exceptional

08 Mar 2026

Jennifer

Clean room