Name: Four Points By Sheraton Newark
Address: 56 S. Old Baltimore Pike, Newark, 19702, US

2/10

Poor

09 Jul 2026

Anthony

The bar and restaurant were both closed

Self

2/10

Poor

06 Jul 2026

Leroy

We didn’t stay there the automatically switch to another hotel, further away from my venue. And the new hotel they switched us to didn’t not have No AC and it was a 110 degrees I want my money back

Family_with_children

10/10

Exceptional

19 Jun 2026

ROBERTO

Los cuartos olían un poco a humedad

10/10

Exceptional

22 May 2026

Colleen

It is a clean, well maintenance hotel with a great staff. Great location for UD parents!

Friends_and_family Family

10/10

Exceptional

14 May 2026

Wilfredo

Great staff

10/10

Exceptional

10 May 2026

Robert

yes

Family

8/10

Excellent

08 May 2026

Daniel

We were disappointed that the bar closed at 11pm on a Saturday night. We had returned from dinner after an afternoon/early evening of a volleyball tournament and were hoping to socialize with a few of the parents. That was the only \"complaint\" of the stay. The staff was helpful and the hotel was well maintaned.

Family_with_children

2/10

Poor

04 May 2026

R

Booked a 2 bed room , but was given a 1 bed room with the staff saying there is no guarantee on rooms when u book with hotels.com. Didn’t work and I’m looking for a refund or I won’t be able to use hotels.com ever again.
Let me know.
Thanks
Robert Farrell

Friends_and_family Family

10/10

Exceptional

29 Apr 2026

Tanzella

I have no complaints concerning the hotel. I had a junior suite on the top floor. My complaints were the barking dog next door to me and the children running up and down the hall. I was there for a short visit and to get some rest. The dog barked until 9pm (thank goodness) but started again off and on at 6:30am. It's bad enough that dogs are now allowed in hotels but they should be trained well enough how to behave when in a place with other people.
I did speak with the front desk when I checked out about the situation and he apologized and gave me extra points for my inconvenience.
Would I stay there again...probably so but not on a floor especially where there are dogs.

Self

10/10

Exceptional

28 Apr 2026

Khadijah

The room was clean and smelled good. The staff was nice and helpful. We enjoyed our stay and will be back

10/10

Exceptional

23 Apr 2026

Bonita

I thought everything was great especially the staff! We stayed for 7- days in a King suite. Cleanliness was top tier and staff were very accommodating and wonderful to speak with! This will be my go to place to stay when I visit Delaware.

8/10

Excellent

19 Apr 2026

Norman

Excellent amenities and clean property. Just know, you will hear a lot in the hallway....if you know what I mean

Self

10/10

Exceptional

30 Mar 2026

Wynne Anne

The staff was wonderful. Very comfortable room. The bar was inviting and well equipped. They offer a short menu with basic pub food but nothing fancy. There is a breakfast buffet for purchase. There is plenty of shopping neaby and familiar chain restaurants.

Family

10/10

Exceptional

22 Mar 2026

bun luk

everything is good

Friends_and_family Family

10/10

Exceptional

12 Mar 2026

Richard

great location/staff there excellent/super comfy spacious room / great breakfast offered

10/10

Exceptional

21 Feb 2026

Alejandro

Excelente todo el servicio

Self

10/10

Exceptional

15 Feb 2026

Monique

Easy check in, quiet, comfortable

2/10

Poor

27 Jan 2026

Victor

Parking lot was not plowed of snow even after 24 to 48 hours. Car got stuck spent a hour shoveling. \"Free\" hot cocoa and coffee was ice cold while employee directly heard me say it was. Didn't bother to heat up urns. Barking dogs all night. A literal bullet hole in the windows of my room. Very old outdated hotel. Have no idea how it had good reviews. Will never be back.

Business_and_leisure Partner

10/10

Exceptional

26 Jan 2026

Yanilda A

Everything was great

Business Family

10/10

Exceptional

20 Jan 2026

John

The staff was attentive and really good people.

10/10

Exceptional

18 Jan 2026

París

This hotel is great. Always smells good and very clean.

Business_and_leisure Partner

6/10

Pleasant

15 Jan 2026

Antonio

This may be my last stay here. The hotel is in desperate need of an update. The plugs in the walls were not easily acceisble and it made things like charging devices more of a nuisance. Additionally, I understand it is winter time and insects get in, but my room was what can only be described as infested with the chinese beetles. In my 6 days there I killed at least 3 a day, after initially killing 10 the first night. I know they are just a pest and not indictiative of flith, but it is still unsettling.

10/10

Exceptional

11 Jan 2026

Maria

Very friendly staff, easy checkin, and COOKIES!

Leisure Partner

10/10

Exceptional

10 Jan 2026

Nicole

You can’t beat the food and breakfast buffet on the weekends. Staff is so friendly and nice. We love this hotel!!!

Leisure Partner

4/10

Poor

05 Jan 2026

Lola

The tv kept going off and on all night. The jetted tub didnt stay full

Leisure Friends

10/10

Exceptional

02 Jan 2026

Tammy

This place has a very nice bar/restaurant on site so you don’t have to go out again after being on road.

10/10

Exceptional

31 Dec 2025

Clifford

The room was spotless every staff member gave the best customer service I’ve ever experienced at an hotel Josiah worked at the front desk very well mannered customer service he went above and beyond I will definitely be staying here again

Friends_and_family Family

10/10

Exceptional

30 Dec 2025

Robert

Like staying with family time wise, but place of my own as well.

Leisure Self

10/10

Exceptional

29 Dec 2025

Philip

Everything was nice

Business_and_leisure

10/10

Exceptional

28 Dec 2025

Ken

I wanted a hotel with a restaurant cause I’ve been driving all day and it was the only one I could find and when I got there, I was surprised how nice it was for. What a great price. The rooms are beautiful and clean. The TV was great and I didn’t stay for breakfast the next morning but I don’t really eat breakfast but I definitely had dinner there. Nothing nothing fancy just a good dinner and next time I’m going through that Neighbourhood I will definitely stay there again not even a question. I wrote it down in my notes on my phone so I remember where it is cause I will be there till March or April.

Leisure Self

10/10

Exceptional

21 Dec 2025

París

Very nice and clean

Business_and_leisure Partner

10/10

Exceptional

21 Dec 2025

París

Very nice place. And smells amazing ❤️❤️

Business_and_leisure Partner

10/10

Exceptional

17 Dec 2025

Philip

Nice and clean

8/10

Excellent

14 Dec 2025

thomas

everything was new, clean and properly maintained

Friends_and_family Family

10/10

Exceptional

14 Dec 2025

Margaret

Receptionist was very nice

10/10

Exceptional

13 Dec 2025

Thomasine

Everything was wonderful!

Leisure Partner

10/10

Exceptional

13 Dec 2025

Frederick

Room was clean and spotless. Everything was perfect! Staff members Gabriel and Daisy was very courteous friendly and professional in performing their duties. I truly felt welcome in your establishment by these two wonderful staff members. I highly recommend this facility to anyone! Thank you for your hospitality!

10/10

Exceptional

13 Dec 2025

Philip

Nice and clean

10/10

Exceptional

12 Dec 2025

Philip

Clean room

6/10

Pleasant

11 Dec 2025

Angela

Everything was nice until the next morning when the cleaning crew knocked on my door at 8am. When I asked if I had early check out they said they don’t speak English and walked away.

2/10

Poor

04 Dec 2025

Jeni

I showed up for my booking & I it turned out I was booked for Saturday NOT Friday night like I planned. Since I was a day earlier than the Four Seasons had expected me they had no rooms. The clerk…who was sitting in the lobby eating chips when she saw me get out of my Uber, yet stayed seated while watching my Uber drive away while saying to me “Sorry we’re booked.”

I’m a Disabled Veteran who’d been at the VA Hospital ER right before going to Four Seasons. I had called & spoken to this very clerk asking if they had a room because I was at the ER was being discharged & needed somewhere to go She said they had rooms, it was not a problem. Yet when I showed up 15 minutes later, she said she thought I meant I needed a room that night since it was already 3 AM. I told her “No, by that time, I’d be at my own home. I called from the ER saying I needed a room because I was leaving the ER & needed somewhere to go.” She was nice, polite, but obviously a little ditzy. She also didn’t cancel the reservation for the incorrect night. So here I am months later STILL trying to get a credit back to my credit card for the $306.37, because THANK GOD I always purchase the insurance since I’m a 100% Disabled Veteran & I never know when something will happen with my health. Though this should be credited because their clerk was just incompetent and lazy.

JUST WATCH OUT FOR THIS PLACE A

Business Self

8/10

Excellent

29 Nov 2025

Patricia

Very clean. Quiet. Front desk staff helpful

2/10

Poor

26 Nov 2025

Juanita

I was switched from one room to another four times all because there was bugs in each room. I thought the four-point hotel was a great hotel because I always heard a good reviews about it. With me staying in this hotel, I will never recommend anybody doing this. I was extremely dissatisfied.

Business Partner

6/10

Pleasant

26 Nov 2025

Nikele

The sheets smelled like nothing but bleach

Self

10/10

Exceptional

14 Nov 2025

Frances

I didn’t have breakfast with this stay

Partner

10/10

Exceptional

13 Nov 2025

Nelida

Nice place

10/10

Exceptional

11 Nov 2025

Janay

Everyone was kind

10/10

Exceptional

10 Nov 2025

Gilberto

Good staff service

2/10

Poor

04 Nov 2025

Eva

On October 31st, I checked into the Four Points in Newark around 12:30 PM. I changed into some clothes and lay in bed for a few minutes before leaving for an appointment at 2:00pm. Although the sheets were clean, I smelled a strange odor. I didn’t think much of it and left for my appointment. When I returned, I lay back in bed. I smelled a maple-and-urine smell I couldn’t shake. The sheets appeared clean. I pulled back the mattress protector to find a large urine stain on the mattress. I immediately went downstairs to guest services, showed them pictures of the room, and they offered to switch my room. When I arrived at the new room, the door was open, and the cleaning staff was finishing cleaning it. I explained I had been moved there and mentioned my concerns about the previous room. They reassured me it was clean. I pulled back the mattress protector, only to find another mattress with urine stains. I called the cleaning staff outside the room back, to have a look. They seemed unfazed by this discovery. I then went downstairs and showed guest services a photo of the mattress. Lawrence at guest services assured me he would personally ensure the third room met standards. After about 15 minutes, he returned to say the available room had a strong odor and wouldn't meet my standards. He advised me it was best to find another hotel. I am from NC, traveling alone, and had to find a hotel that offered late check-ins. At 8pm

8/10

Excellent

25 Oct 2025

Teresa

This is a classy hotel. The room was comfortable and well-appointed. My room had a jetted tub. I paid extra for breakfast but ended up skipping for the remainder of the days because I just wanted a fast, standard egg and bacon sandwich but had to wait for it to be made & then it had weird other toppings on it.

Business Self

10/10

Exceptional

24 Oct 2025

Dion

Nice

2/10

Poor

22 Oct 2025

Matthew

Avoid

Service was brutal, checked into a room with a heating/cooling unit that didn’t work. Told front desk and received no help. Chose to leave a prepaid room and stay elsewhere. Shower had no water pressure at all.

Self

2/10

Poor

19 Oct 2025

Pablo

Will not come back

6/10

Pleasant

19 Oct 2025

Dennis

stays 3 nights. room was never serviced. TV did not work. Breakfast was not free. Coffee in the am was good and they had a bar at night for cocktails.

6/10

Pleasant

18 Oct 2025

Tina

Staff was great. Easy checkin

6/10

Pleasant

05 Oct 2025

renee

Bed was extremely uncomfortable - the mattress was hard as a rock and dipped in the middle

10/10

Exceptional

04 Oct 2025

Robert

Only there for a night, but itvwas a good night.

10/10

Exceptional

27 Sep 2025

Demario

Yes there were shops nearby.

Business_and_leisure Partner

8/10

Excellent

26 Sep 2025

Towanda

I was upset we had to switch rooms in the middle of our stay the tv wasnt working when we first got there which was a very inconvenient because we had our boys with us. Maintenence did come and finally got it working but it happening again no connection so we had to switch rooms only to find out the tv wasnt working in that room either so at this point we were over it so around 830pm when we got backbto our room it was finally working. Outside of that the staff team was very helpful in doing all that they could do. We also received breakfast passes which we were unable to use because be woke up late on sunday. We would book again the nexttime we visit thanks for listening in advance

Leisure Family_with_children

10/10

Exceptional

14 Sep 2025

Kim

The front desk was very helpful.

10/10

Exceptional

13 Sep 2025

John

Property was clean and staff were friendly and helpful

Business

10/10

Exceptional

31 Aug 2025

Kathy

Super nice staff

6/10

Pleasant

31 Aug 2025

Margaret

Was close to Delaware Park, front desk was welcoming and helpful on the phone .
The bar was lacking ingredients for drinks.
Bartender was attentive and apologized for lacking ingredients for our drinks. Food from the kitchen was poor at best. Lacked ingredients for food on menu, burgers were burnt.

Leisure Family

2/10

Poor

28 Aug 2025

Ronnete

The bed was horrible no sleep at all ..

Friends_and_family Family

10/10

Exceptional

24 Aug 2025

MICHAEL

Proximity to everything, name recognition and cleanliness.

Leisure

10/10

Exceptional

20 Aug 2025

Luis

Great place to stay! Clean, quiet and overall a very pleasant experience. Will definitely stay at Four Points Sheraton Christiana again and highly recommend it to anyone.

Leisure Friends

10/10

Exceptional

18 Aug 2025

Joseph Jerome

classy.. nice smell.. comfy bed and pillows great staff..

Business Family

10/10

Exceptional

16 Aug 2025

Nancy

Lot of noise outside

Leisure Self

10/10

Exceptional

15 Aug 2025

Ernest

Good

10/10

Exceptional

11 Aug 2025

Brian

I had a long day prior and they were gracious enough to hive me a later checkout without in hassle and it really helped to prepare for my travel out the next day.

Leisure Family

4/10

Poor

10 Aug 2025

John

Burn marks on tub, sever water damage, this property screams MOTEL on a freeway- not a brand name hotel. Yuck.

Leisure Self

10/10

Exceptional

03 Aug 2025

Meridith

Na

Leisure Family

10/10

Exceptional

02 Aug 2025

Chris

Great stay

Leisure Partner

10/10

Exceptional

01 Aug 2025

Tahkee

The bed felt like a pillow, I need one of those at home. At dinner time there was a Chicken Caesar salad that they were serving. It was great. It was a very nice escape to be able to focus on my virtual training.

Business_and_leisure Self

2/10

Poor

30 Jul 2025

George

My Room smells like animal urine.

Leisure Partner

10/10

Exceptional

29 Jul 2025

Padraic

Very nice accommodation

Business_and_leisure Friends

6/10

Pleasant

27 Jul 2025

Howard

They charge you for the breakfast. IT WAS HORRIBLE

Leisure Family

8/10

Excellent

15 Jul 2025

Davida

My stay was nice but I called the front desk and no one could provide an iron for me to iron my clothing. I had to go to work wrinkled.

Leisure Self

10/10

Exceptional

13 Jul 2025

Verified traveler

Convenient location.

Quick easy check in and last minute trip. Clean and convenient location.

Partner

10/10

Exceptional

11 Jul 2025

Stefania

The property was large and spacious. Having several different places to park at the end of the day. I was given a upgrade to a suite which had an added kitchenette. Inside the shower the floor was cracked and it was stains on the shower wall. I also notice that the cleaning staff doesn't wipe down the mirrors or glass of the shower because it was other people name popping up once the bathroom got steamy.

Leisure Partner

8/10

Excellent

07 Jul 2025

Stevie

I didn't like that my hotel room didn't have a Smart TV, so I could view my paid streaming channels.

Leisure Family

10/10

Exceptional

22 Jun 2025

GARY

Parking was limited