Name: Extended Stay America - Newark - Christiana - Wilm
Address: 333 Continental Dr, Newark, 19713, US

2/10

Poor

27 Jul 2026

Jacobo

This place was terrible, it smelled so bad, there was mold under the couch, popcorn behind the couch. I don’t recommend this to anyone, a waste of my money.

10/10

Exceptional

24 Jul 2026

Carlos

everything was normal like a normal hotel room should be.

2/10

Poor

20 Jul 2026

Karen

It was not good , the hotel looked dirty and the food area was dirty not a good place to stay at in Delaware out of state is perfect.

Friends_and_family Family

2/10

Poor

15 Jul 2026

Selena

This place was horrible it smells bad microwave was dirty old. I would never suggest anyone to put their food or eat their food it up in it we went to complain about the roach we seen nothing happen I will never go back to that place right please don’t waste your money and time I can

Partner

2/10

Poor

13 Jul 2026

HUGH

DO NOT STAY THERE!
LEFT AND GOT A ROOM AT THE HAMPTON INN DOWN THE STREET FOR ONLY A FEW DOLLARS MORE AND IT WAS 1000% CLEANER.
ABSOLUTELY THE WORST HOTEL I HAVE EVER WALKED IN

Family_with_children

6/10

Pleasant

10 Jul 2026

Carter

Room is fine, could use a refresh. Other guests and parking area feel a little unsafe sometimes.

Self

10/10

Exceptional

07 Jul 2026

Michelle

The staff was very kind. The room & kitchen was clean. I didn’t make it to breakfast but next time I will. The location of the hotel had easy access to shopping, food, and able to get on & off the freeway with ease

Partner

6/10

Pleasant

06 Jul 2026

Steven

Property ok for the price, but no staff was available for checkout, even after calling the front desk from the house phone. NutriGrain bar does not really count as a \"grab and go breakfast \".

Partner

2/10

Poor

01 Jul 2026

Kareem

Renavated and fighting with roaches and ain't also nats need to improve on pest control

Partner

2/10

Poor

30 Jun 2026

Kenneth

SAFETY WARNING. This is in a very bad area and houses the homeless in some of the rooms. The first thing we ran into was a family that pretty much lived out of their car sitting in lawn chairs across parking spots. If that wasn't bad enough, TWO spotters were watching the cars come in and making sure it wasn't cops for the obvious drug dealers a little farther back sitting in a white Escalade with blacked out windows. This is not uncommon for this hotel (look up the meth lab bust a little while back). The parking lot is surrounded by very high privacy bushes and it would be very easy to get away with just about anything they wanted there. A solo guy may be ok of he keeps to himself, but for the love of gawd, DO NOT BRING YOUR FAMILY HERE. I turned right around and left. You are safer sleeping in your car on the side of a freeway with no shoulder.

Family

2/10

Poor

29 Jun 2026

Gloria

No the large burner was broke.

Family_with_children

4/10

Poor

28 Jun 2026

Len

I would not recommend this place. The kitchen was tiny without utensils. The room only had a bed. No chairs or table.
Breakfast was absolutely a joke. Coffee, packaged granola bar and muffin. It was too go only. No chairs. It's the only hotel without an ice machine.
The hotel needed a good cleaning.
Please do NOT stay at this place.

2/10

Poor

23 Jun 2026

Randy

This place was disgusting. The pictures online do not match how this place really is. It looked like nobody vacuumed the hallways or the room in weeks as trash and debris was scattered everywhere. Once in my room, the floors, tile, bathroom, toilet, countertops, kitchen area, refrigerator were all dirty. I wiped everything down with the bathroom towel. Once I finished, the white towel was almost black. There were also ants all over the air conditioning unit in the room. I told my son to always wear his sandals or shoes in the room as the floors were filthy. Many guests there were arguing in the hallways for a long period of time. I called the front desk and they said they would handle it. The fighting continued for an hour. My son and I had to leave the hotel due to the continuous verbal yelling back and forth. would not recommend this place.

Friends_and_family Family

2/10

Poor

19 Jun 2026

Christopher

The second floor had a terrible odor that was nauseating. The refrigerator had mold on the side strip.

Family

2/10

Poor

17 Jun 2026

Kareem

I'm amazed how the outside looks clean and nice but the inside is unbelievable there are bugs in the bathroom, the main keeping of the room is outdated if it was well kept it would be nice. There are one or two front desk workers that are nice but the weed smell is crazy in the hallways, police stay coming here so just be aware of your sourounding

Family

2/10

Poor

14 Jun 2026

Robert

Don’t go to this hotel. We arrived after midnight. Sign says dial one on the phone in the entrance. It was broken. All the hallway rugs were filthy, the halls smelled, the elevator buttons were all broken so you couldn’t read the numbers, the front door wasn’t locked and since no one was ever at the front desk, it was very unsecured, the room had bugs, the shower was filthy. Nothing about the stay was good. We got up in five hours and left, couldn’t take it any more. To be honest I thought Hotels.com vetted the places they offered. I may have to rethink using their services based on this visit.

Partner

2/10

Poor

07 Jun 2026

Robert

Bed was horribly uncomfortable. The place smelled like smoke as soon as you enter. The shower was disgusting. Paint was peeling from the walls. The faucet had a non stop drip….I could go on and on, point is just stay anywhere else.

Partner

4/10

Poor

31 May 2026

Bamba

The bathroom and kitchen was very dirty, I complained to the staff they didn't do anything, my husband cleaned it. I took pictures. Never again

Family_with_children

8/10

Excellent

28 May 2026

DARRELL

The breakfast was horrible.

Friends

4/10

Poor

27 May 2026

Darlene

The pots and pans had food in them I tried to clean them this was my first time there and them when I checked out, I called the hotel to advised that I left a white bag on the bed can you hold it for me because I was already at work and I advised that I will pick it up after work I work for the New Castle County Government office. When I got off I went back to the hotel to pick up my bag I was advised that they threw it away when they clean it I ask did you tell them if they clean don't get rid of the bag because I called y'all this morning she advised she never told them I was so upset! She didn't even care I advised that I was going to reach out to corporate.

Self

2/10

Poor

24 May 2026

DAYANIDHI

This is the worst ever hotel I’ve ever stayed in
my life. Me and my family stayed for just 1 day and was terrified. What a pathetic hotel this is…very unhealthful, smells like dope through out the hotel and the room was so dirty, kitchen amenities and bathroom was broke and dirty. Linens was never washed..While sleeping we were constantly getting the dope smell from outside and through out the night. Looks like someone was smoking at outside at the lobby…I booked based on the name thinking it is a family hotel but god it was a s**t hole. NEVER EVER THINK OF STAYING IN THIS HOTEL

Family_with_children

2/10

Poor

23 May 2026

Allison

This has to be the most disgusting hotel we have ever stayed at. The room was not clean. I have photographs which show that the room clearly had not been touched in weeks. When we got to the hotel, we were told our room was ready, clearly it was not. They gave us our first room, and there was still dishes in the sink, food out, sheets and towels everywhere, we went back to the front desk and said that the room had not been cleaned. They gave us another room, this one clearly just had new sheets, but the bathroom had not been cleaned and there was dirt everywhere. I especially like the wad of gum in the corner of the bathtub. There was fecal matter in the toilet and that clearly proved it had not been cleaned. There was hardened toothpaste on the sink. The refrigerator had dirt and grime all through it, and dirt on the floor in front of it. The microwave had what looked like chicken stuck to the size and that clearly had not and touched. The floor had not vacuumed as there were leaves all over my side of the bed and grime everywhere. To say that it was disgusting would be an understatement. We were in town for my son’s college graduation, and I had booked this room far in advance after seeing lovely photographs online. Clearly the photos and what we experienced were not the same. Additionally, there was dust everywhere, a stain on the carpet that I couldn’t tell if it was blood or wine. That’s a sampling of what we experienced for three days, we will never come here again.

Partner

2/10

Poor

23 May 2026

MARK

The room smelled like cat urine. There was a dead cockroach on the bathroom sink. The drapes were broken and numerous stains on carpet. The shower and bathroom was full of mold…

Self

2/10

Poor

22 May 2026

George

At desk waiting for someone for 40 minutes. No show so I left

Self

2/10

Poor

18 May 2026

Patricia

Ended up leaving and staying elsewhere

6/10

Pleasant

17 May 2026

Ralph

Wasnt happy, i seen a big roach at this hotel. Mostly
Afraid one would get in my things. I would at least like a partial refund.
Carpet in halls very dirty.

10/10

Exceptional

13 May 2026

Mohammed

Great place

4/10

Poor

09 May 2026

Dan

Coffee, muffins

Self

4/10

Poor

03 May 2026

Reginald

they tried to say they didnt have any rooms that. was cleaned when we got there and siad we have to wait in the morning for housekeeping

Partner

4/10

Poor

03 May 2026

Thalita

Glow: Outside well maintained, close to mall and highways, affordable.

Grow: Elevators need maintenance, hallway carpeting are very dirty and smells, roaches in the kitchen cabinets.

Family_with_children

2/10

Poor

03 May 2026

Jackie

This stay was awful. I booked and paid for a room with a king size bed and sofa bed....enough to accommodate our family. Upon checking in at 11 15pm I was given a room with one bed. I questioned this and was told that they did not have the other rooms left. As a result there was not enough room for us to sleep. We couldn't go elsewhere due to the time. The manager discounted the room however I am demanding it be totally refunded. I was told they won't since we actually stayed in the room. People couldn't sleep due to not enough beds. Terrible service. I will be posting reviews everywhere and making multiple calls until this is taken care of.

Family_with_children

8/10

Excellent

30 Apr 2026

frederick

The room didn't come with pots or pans. And no dishes.

Partner

6/10

Pleasant

29 Apr 2026

Yvette

Room was clean staff was ok nd Didn’t have breakfast

Partner

8/10

Excellent

29 Apr 2026

Amber

Everything was extremely great besides the breakfast that was a little let down but it’s okay, everything else was lovely!

Partner

10/10

Exceptional

28 Apr 2026

Verree

NA

Self

2/10

Poor

23 Apr 2026

Nicole

I got my money back because this Extended Stay was unfortunately disgusting. reeked of cigarette smoke, even in my non-smoking room. elevator was sketchy and would drop a couple inches after reaching a floor. the front desk staff was lovely and processed my refund without issue.

Pet

10/10

Exceptional

17 Apr 2026

Adam

Great place!

10/10

Exceptional

16 Apr 2026

Mark

Front desk was great. They do a great job.

8/10

Excellent

13 Apr 2026

Ashton

Grab and go breakfast

Partner

2/10

Poor

12 Apr 2026

Jeissa

I had a really disappointing experience at this hotel and would not stay here again. The room was not clean when I arrived, which immediately set a bad tone for the stay. To make matters worse, there were no towels provided, so I had to go out of my way just to get basic necessities.

Also the majority of the outlets did not work !

The biggest issue, however, was seeing roaches in the room. That is completely unacceptable and made me feel uncomfortable the entire time. Cleanliness and basic hygiene should be a priority for any hotel, and this place clearly fell short.

Overall, I would not recommend staying here. Definitely not worth the money or the stress.

Friends

8/10

Excellent

07 Apr 2026

April

There were stores in close proximity. The air conditioning worked as it should.

Family_with_children

2/10

Poor

05 Apr 2026

Saheli

The pictures shown on the website is so wrong. The hotel stinks and the amenities are old and broken
No hangers, No trash cans in room , no coffee.. Breakfast is just a cereal bar.. no vending machine nothing & they definitely don't deserve the price they charge
Never booking at this hotel again

Friends_and_family Family

6/10

Pleasant

05 Apr 2026

Tishanay

Room was not room that I paid for. There are people that are living there and have pets, and lights “emergency lights” at the elevator were last expected 2018.

Partner

2/10

Poor

31 Mar 2026

Crystal

First let me say I was completely disappointed from the moment I walked in. The first thing I was greeted with was the pure odor of cigarette and Marijuana smoke. The hallways were filled with loud noises all night and upon arriving at my room my key did not work. The room itself was filthy from the dirty microwave and refrigerator to the unswept floors and filthy bathroom with a leaky shower. Their was only one towel laying on a dirty sink and for the price and what was described as a king suite it was the smallest room i have ever paid for. When I went to check out the front desk woman asked me how my stay was I told her it was horrible and she said and I quote ok thank you bye.

Partner

2/10

Poor

21 Mar 2026

Kristine

We stood at the desk for a very long time and no one came to check us in. Later that night we found a bunch of were cockroaches in our room. Don’t stay here!

Friends_and_family Family

8/10

Excellent

18 Mar 2026

april

Yes

Partner

10/10

Exceptional

10 Mar 2026

Herman

Good

2/10

Poor

09 Mar 2026

Beverly

Property was not maintained well at all and the grounds had dog droppings everywhere. The garbage cans on property were full and some over flowing as well.
The room was dirty and dusty. Can’t really call it a breakfast when you only serve stale pastries and very strong coffee.

2/10

Poor

08 Mar 2026

Julie

Absolutely disgusting, health hazard and safety concern.
This was without question the most disgusting hotel room I have ever stepped foot in. Honestly, they should be paying me for the ten minutes I had to endure inside that place.
The first room they gave us wouldn’t even open. After three trips up and down the elevator, the front desk employee came up and still couldn’t get the door unlocked. That should have been the warning sign to leave.
The second room was worse than anything I could have imagined. The smell hit immediately — a mix of mildew, smoke, and something that honestly smelled like decay. The countertops were burned all over from what appeared to be drug use. There were holes in the walls, and black gunk was literally dripping from the bathroom ceiling.
The bed looked like something out of a jail cell — just a metal frame with sheets thrown on it. No headboard, no blanket. The kitchen counters had what looked like bodily fluids, and the couch looked like someone drained motor oil across it.
I couldn’t even take many photos because the smell was so overwhelming I was trying not to vomit. I lasted about two minutes before leaving.
The website advertises this hotel as “newly renovated,” but the photos online look nothing like the reality. Charging normal hotel rates for rooms in this condition is completely misleading.
If you value your health, money, and sanity, stay far away from this place.

Partner

10/10

Exceptional

04 Mar 2026

Lonnie

Ues

Self

2/10

Poor

03 Mar 2026

Rafael

I had the room w king side bed and a sofa bed when I open that sofa I wanted to die. Room 311 the smell was bad but the stuff was good.

Business

8/10

Excellent

02 Mar 2026

Charisse

Room was clean. Front desk staff friendly. Only thing is I had a bag of trash so I set it outside my door when housekeeping came knocking on my door she asked me was that my trash then told me to take it to trash room. I never as a guest had to take my trash to the dumpster. And she was not friendly about it my housekeeper was not friendly

Self

10/10

Exceptional

27 Feb 2026

James

Clean, friendly, good price, good location, nothing fancy. Just what I was looking for.

Self

2/10

Poor

24 Feb 2026

Erica

The room when I opens the door using the key, it wasn’t clean and some had been in the room and left their McDonald food all over the room. The hallway smelled like pee. I took photos of the room and showed it to the receptionist and he acted swiftly with placing me in another room. Only thing is the room had no washcloths. Of all the times I have booked, this was the very first time I was highly disappointed. This hotel is going down hill. It’s not how it use to be when they first opened

Self

2/10

Poor

21 Feb 2026

Lonnie

Couple fighting ALL NIGHT!!!
BANGING ON THE DOOR USING PROFANITY I LEFT AT 5 AM

2/10

Poor

09 Feb 2026

Amber

the room was atrocious, smelled ungodly, food in burner on stove, stains all over floor and walls. 10/10 don’t recommend.

Business

6/10

Pleasant

27 Jan 2026

Yanling

Room is okay, but has nothing to use: no towels, no cups. Lobby door is very tight and the push buttons for handicapped do not work. Hallway wide which not bad, but floor carpet needs update.

Business_and_leisure Self

8/10

Excellent

20 Jan 2026

Saul

Needs improvement

Business Self

2/10

Poor

28 Dec 2025

Michael

Dingy, rank weed smell, loud neighbors, disgusting

Leisure Partner

6/10

Pleasant

24 Dec 2025

Ashton

Cleanliness of rooms

Leisure Partner

10/10

Exceptional

16 Dec 2025

Frances

Front desk staff were friendly and accommodating

Partner

8/10

Excellent

01 Dec 2025

L

No problem

Business_and_leisure Self

2/10

Poor

28 Nov 2025

Dawn

The property was extremely filthy, with roaches and other insects present. My family was unable to sleep due to loud noise coming from other rooms. By the time we realized the conditions, it was too late to find another hotel. We attempted to contact the manager multiple times, but our calls were ignored. When I personally reached out, the manager was extremely rude.

I am requesting that this matter be addressed promptly.

Leisure Family

2/10

Poor

22 Nov 2025

Romer

Horrible

2/10

Poor

22 Nov 2025

Fray

It's a pain in the ass to book a room

10/10

Exceptional

21 Nov 2025

Timothy

Great all around

2/10

Poor

19 Nov 2025

edward

I didn’t realize until after I checked in that my 3-night stay wouldn't allow for housekeeping at all. No new towels. No clean bed sheets. After the third night, my bed sheets felt gross. The furniture was not dusted. There were two bugs found during my visit. And there was hair in the shower that was not mine. The premises stunk if marijuana.

Self

2/10

Poor

18 Nov 2025

Joseph

The room looks old and dirty

6/10

Pleasant

15 Nov 2025

Chileshe

Good

10/10

Exceptional

12 Nov 2025

David

Lots of room and comfortable bed

Leisure Self

2/10

Poor

09 Nov 2025

Jeni

We made reservations and one hour prior to arrival I was notified the property could not honor my booking due to overbooking! It took many emails and 2 calls, waiting 45 minutes for hotels.com to reserve a new room after going back and forth with them! A complete shot show all the way!

10/10

Exceptional

01 Nov 2025

Fray

Good service

2/10

Poor

30 Oct 2025

Steve

The hotel has a bed bug infestation which they choose to ignore. I have reached out to the delaware board of health and am awaiting a reply. Also the room was filthy and the overall safety of the facility is questionable. DO NOT STAY HERE!

10/10

Exceptional

29 Oct 2025

Jonathan

Friendly staff and clean rooms- thank you!

Friends_and_family Friends

4/10

Poor

28 Oct 2025

Eliza

The room was very dirty. However, the front desk staff were nice.

Leisure Family

6/10

Pleasant

26 Oct 2025

Marcell

Had trouble with my key. Door jam was damaged. Iron was broken.

Partner

2/10

Poor

26 Oct 2025

Anecia

I have never had an experience like this... the room was incredibly dirty, the air conditioner and refrigerator did not work. There was no telephone, coffee pot, or TV remote. The bathroom floor was covered in water and brown..... something. The bed mattress was so hard I would have been better off sleeping on the floor.
When we went back up to the front desk to tell them what we found we didn't even get an apology or an offer to switch rooms... the lady at the desk had a sympathetic look on her face like she understood exactly what we were saying and why ... like she knew it was coming. I demanded a refund and left.

Friends_and_family Family

2/10

Poor

26 Oct 2025

Thomas

Room not ready. Ended up leaving without checking in. More of a homeless shelter than hotel. Expedia needs to credit my account cost since we had to go to a different hotel.

Leisure Family

4/10

Poor

25 Oct 2025

Nicholas

Property seemed unclean. We had to wait until our room was ready. Few if any amenities

Business_and_leisure Partner

4/10

Poor

18 Oct 2025

Lennox

The bathroom toilet leaks there was mold in the shower and there were roaches coming out of the bathroom.

Friends_and_family Family

10/10

Exceptional

17 Oct 2025

Julie

It was excellent

Self

10/10

Exceptional

17 Oct 2025

Julie

It was excellent

2/10

Poor

13 Oct 2025

Rashidat

Those rooms were very dirty and disgusting didn’t feel comfortable sleeping there the staff was nice but as soon as we checked in we checked right back out

8/10

Excellent

12 Oct 2025

Asia

My keys ain’t working and the back door is unlocked

Leisure Partner

6/10

Pleasant

12 Oct 2025

Naomi

Clean room, comfortable bed.

Self

4/10

Poor

10 Oct 2025

Scott

It took almost 30 minutes to produce room keys. Rude desk staff. No in room coffee maker and coffee in lobby ran out each morning by 8:00 and they made no more.

Leisure Family

6/10

Pleasant

08 Oct 2025

Naomi

Comfortable spacious room.

Self

2/10

Poor

06 Oct 2025

Amber

There is trash, an RV, and stolen shopping carts full of junk around the property. It is in poor condition, smells of marijuana, and is overall very unsafe.

Leisure

2/10

Poor

05 Oct 2025

Keith

late night front desk worker very unprofessional

Leisure Partner

2/10

Poor

05 Oct 2025

Lisa

The hotel needs a complete makeover. Started with when entering the building there were piles of garbage (invitation for rodents) The interior of the hallways- walls filthy carpeting was beyond filthy. The room- the lock on the door did not work, the cabinets in the “kitchen” were falling apart, Take a shower and there was hair in the tub go to grab a towel and it was stained. We slept with the lights on but that didn’t matter because we woke up to a cockroach on shower curtain. We quickly checked out once we saw that. Would never ever stay here again. Place should be shut down permanently. Front desk staff also not helpful.

Friends_and_family Family

2/10

Poor

05 Oct 2025

Lori A

Stayed here during family weekend for UD. Dirty, old, noisy, and unkempt (kinda smelly too). Staff was nice tho. Not a good choice unless you’re desperate.

Leisure Family

2/10

Poor

05 Oct 2025

cherie

This place shouldn’t even be allowed to operate. The room was old, dirty, stained, not clean. The carpet was damp. The kitchen floor was slimy. The sink had a piece of hair stuck to the faucet. There was a very questionable stain on the headboard. We couldn’t get out of there fast enough.

Leisure Family

10/10

Exceptional

02 Oct 2025

Lawaune

Room was very clean staff are always professional and caring…you guys ROCK!!!

Partner

6/10

Pleasant

30 Sep 2025

Yanilda

No clean Linens you have to give them Linens to have them clean. No kitchenware for you to cook in the kitchen. Back burner and room 116 did not work at all. three and a half room condition did not mop the floors dirty. The P-trap underneath the sink in room 116 was leaking profusely. But the overall performance from staff I give five stars

Leisure

2/10

Poor

30 Sep 2025

Christina

We had to leave and cancel our stay because there were roaches in our room!

Partner

2/10

Poor

20 Sep 2025

Ivan

AY AWAY - Suites. Very poor place — we only stayed for one night. When we arrived, the trash from the previous guest had not been taken out, the towels on the rack were dirty, hair on the bathroom and the sheets were stained. When we called for assistance, nobody was available at night or in the morning to remove the trash or bring clean towels. No staff around at all — service??? To make matters worse, noisy guests were running, laughing, and slamming doors in the middle of the night, with of course nobody to address the situation. The “breakfast area” needed serious attention, sugar and coffee everywhere, and the parking lot had boxes and beer cans scattered around. They charge you, but you don’t even receive basic cleanliness or service

Leisure Partner

10/10

Exceptional

20 Sep 2025

Gegory

Great

4/10

Poor

18 Sep 2025

Sedat

Do not stay

Smoke alarm aas beeping and i told front desk about it they didnt do anything. Floors smell like weed. Bathroom needs to get fixed.. I would not recommend staying there

Business

8/10

Excellent

17 Sep 2025

Claudette

I like the place. The staff id friendly and professional.

Business Self

8/10

Excellent

11 Sep 2025

Claudette

The staff is great.