Fair House Beach Resort (SHA Extra+)

Thailand , Koh Samui
KO SAMUI, Moo 3 Tambon Bophut, 124/2
Show on Google | Website | Map

100 reviews shown

10/10

Exceptional

10 Apr 2026

Allan

Yes everything is super nice definitely recommend

Partner

10/10

Exceptional

17 Feb 2026

Anthony

Location of the hotel is excellent
Friendly helpful staff.
Rooms were clean and exactly what we wanted

Partner

10/10

Exceptional

28 Jan 2026

Stephen

Great room set in lovely gardens. The staff are exceptional looking after their guests. Good breakfast is provided , pool bar and a fantastic beach.. Thankfully the cart service saves a long walk. A great Hotel

10/10

Exceptional

13 Jan 2026

Virginia

Resort was very nice Arm the driver was great but the lady manager was somewhat unhelpful

Leisure Self

6/10

Pleasant

27 Dec 2025

Stuart

Good service, found my room a bit damp as next to lagoon, clise ro beach.
Nice beach area, quite a steep hill to main road but constant golf carts to take you up and down.

Leisure Self

6/10

Pleasant

14 Dec 2025

Sheryl

The private beach was wonderful and the staff were friendly and helpful. The breakfast was standard buffet fare and was good but the food from the menu was broadly flavourless. The first night there we dined at the restaurant and ate elsewhere for lunch and dinner thereafter.
There was a sliding glass door in the gym that would not close so many mosquitos made for an unpleasant workout. Again, the staff was fantastic.

Leisure Friends

8/10

Excellent

04 Nov 2025

kyle

Room required some maintenance and needs an upgrade, but otherwise a great place to stay and would stay again.

Leisure Friends

10/10

Exceptional

13 Oct 2025

Timothy

The Fairhouse Resort exceeded our expectations. Our room right on the beach blew our mind and we thought great value for money compared to many other nearby properties. All the staff were exceptionally helpful and welcoming.
The included breakfasts had great selection and the restaurant over looking the water was an ideal way to start the day.
The pool area and food and bar service were spot on.
Could not be more happier with our choice of hotel.

Partner

10/10

Exceptional

16 Sep 2025

Ross

The staff were very friendly and helpful.We loved the breakfast.The room was very clean and comfortable,the beach is absolutely beautiful as is the resorts gardens.We highly recommend staying at the Fair house Resort.

Leisure Partner

10/10

Exceptional

28 Jun 2025

michael

Very pretty if not a little dated. Still an amazing place . True value for money

Business_and_leisure Partner

10/10

Exceptional

25 Jun 2025

michael

We arrived quite late and was given a villa up quite a large number of steps. Not very good. The next day they moved us to a ground floor villa with an upgrade. Wonderful. Beautiful place. Beautiful people. Wonderful food. And a big shout out to Senna on reception.

Business_and_leisure Partner

8/10

Excellent

23 Jun 2025

Marc

Nice place to stay but the hotel needs some work to be perfect, Tv obsolete for instance but in fact for the price at this time of the season it was a nice stay

Leisure Self

8/10

Excellent

31 May 2025

Evgeney

close to the beach

10/10

Exceptional

12 May 2025

Katie

Was one of most friendliest places i have stayed . Location really good , staff were all amazing and smiliey and friendly

Partner

10/10

Exceptional

05 May 2025

Masato

The first room we checked in was very dark but they were nice enough to change it for a better room. The beach in front of the hotel is beautiful and the restaurant facing to the ocean is lovely. The hotel is located away from the town but provides shuttles to fisherman’s village and Chaweng night market conveniently.

Leisure Friends

8/10

Excellent

12 Apr 2025

Emily

Lots of stairs. Seemed a bit rundown. But overall its very nice. Maybe not a 5 star but definitely a 4 star. The property is very big and on a steep hill. The hotel has golf carts and will pick you up and drive you to the restaurant or front desk reception area. They come quickly and is convenient. We enjoyed our stay

Leisure

10/10

Exceptional

23 Feb 2025

Megan

Really great and lovely beach front resort/hotel. We really enjoyed our stay here. The beach is quiet with plenty of loungers. The staff are incredibly friendly and helpful, and were always smiling. We stayed in the Grand Deluxe Bungalow rooms at the bottom of the resort by the beach, and these rooms were a great location next to the beach, pool, bar and breakfast. The hotel is on a hill but the staff were more than happy to collect you in a golf buggy to go up to reception to exit the hotel, so you don’t have to walk it. Would recommend and return to this resort in the future.

Partner

8/10

Excellent

15 Feb 2025

Sonia

Fair house accommodation had everything you need but housekeeping was lacking alittle dirty sheets not always changed just rotated and floor still dirty . We also had litter in garden outside bungalow . Staff very friendly and helpful , beach beautiful and plenty of free loungers and parasols . For the price it was good value and would go back

Leisure Friends

10/10

Exceptional

06 Feb 2025

Jessica

I loved my stay here very clean good food and beautiful private beach very safe and cozy, as I traveled alone. Very friendly staff

Business_and_leisure Self

6/10

Pleasant

01 Feb 2025

Karly

Room was a little run down and bed was very hard. Location of the room was nice however lots of stairs. There is a service to drop you from reception to near your room, which you can call for but they are not very reliable. Long walk uphill to get to main road.

Leisure Partner

8/10

Excellent

01 Feb 2025

Marlene

We liked the resort but found that there were stairs everywhere including in the unit and the unit washroom. This is not ideal for seniors who have slight balance problems

Leisure Family

10/10

Exceptional

04 Dec 2024

Walter

Half way between Lamai and Chaweng Beach. For 100 baht you can catch a tuk on the main road. This is the nicest place out of 10 resorts that I stayed at on Koh Samui. Only negative, the cottages are quite a ways into the resort, but they do have staff with carts to assist you.

Leisure Self

8/10

Excellent

30 Nov 2024

Daniel

Koh samui

Everything was good except first morning I woke up and there was hundreds of flying insects in the bathroom. We told the staff. Went to eat breakfast and they where gone on return.

Partner

10/10

Exceptional

12 Nov 2024

Marshall

Great resort, great staff. The transport van is VIP for a fare price. One thing I noticed but can't confirm is a little hustle at the onsight scooter rental. The price is fare for 24 hours, about $10. They are on island time for sure but when you call they answer and eventually come to the desk.
The hustle as I see it is this:
They rent the scooter with no gas. Option to buy gas on sight is more expensive than a gas station but it's convenient. Go to a gas station, fill up and ride around the whole island without using half a tank. Bring the scooter back. I think they drain that gas out to sell to the next customer. To me, that's just business. It's funny to me and smart of them. We are talking about a couple dollars. No scam a all. Just business on an island in Thailand. Great customer service. They didn't take pics of the scooters on departure or return. I assume they know if the driver comes in without a Samui tattoo they know the scooter hasn't been crashed.

Pool was great, bartenders were awesome. Guy from Myanmar was great. Breakfast was full on legitimate buffet style. The few meals we had after breakfast were fine. Never had any issues on site what so ever.

I'd love to go back.

Leisure

10/10

Exceptional

14 Sep 2024

john

Great place to stay, great beach and staff. I will stay again

Friends_and_family Friends

10/10

Exceptional

14 Sep 2024

john

Stayed in one of the beack bungalows, open the doors in the morning walked onto the beach and went swimming,

8/10

Excellent

15 Jul 2024

Mya

Staff were amazing, a special thanks to Kim and Bee for always attending to our needs. Great location and loved happy hours!

Leisure Family

8/10

Excellent

14 Jan 2024

Daniel

Lovely resort with most staff being very polite and helpful. Only negative was that the service can often be very slow around the pool bar and some pool bar staff were lacking the welcoming Thailand smile. Otherwise, a very enjoyable stay.

Leisure Self

10/10

Exceptional

05 Jul 2023

Dina

We really enjoyed our stay here. The room was big and airy, the bathroom modern, bed comfortable and room kept clean by housekeeping. We loved the beach, it’s cleanliness, size and the clear, calm water in which we swam every day.

The buffet was nice, the coffee there was excellent. The hotel was near restaurants outside the property whete we could go for non-touristy food. The property was not blasting music all day and we were able to be on a part of the beach where we didn’t hear the bar music. At night there was audible music from our balcony ( the balcony was great) but they turned it off at a decent hour.

The staff were super fast with the cart to take us to the beach or reception area (we were up on a hill with a fantastic view worth having to use a cart)

All in all a wonderful stay. Would go there again. Very relaxing.

Leisure Partner

10/10

Exceptional

09 Apr 2023

Barry

Great tropical island experience! Staff was so friendly I was sad to leave. Clean spacious rooms, and perfect beach access.

Leisure Partner

10/10

Exceptional

11 Feb 2020

Verified traveler

Very nice beach and friendly staff. We really enjoyed the experience. Also location was convient with list of options for dinning out

Leisure Partner

10/10

Exceptional

17 Aug 2019

Rehan

Must stay!

The experience of Fair house was amazing. When we were booking the hotel we were not sure due to the star rating of the resort. I feel the resort is great value for money. Its right on the beach, we were accommodated in a family room facing the pool and the beach was hardly 2 mins walk from our room. The hotel even has a beach massage service where you can relax. The food at the restaurant was also of good quality and delicious. The breakfast was 5 star there was almost everything you need and the staff was very helpful asking us to bring anything if there is anything missing or if there is any special request. The only downside was the wifi and language issues where some of the staff members are not able to understand the requirement.

Family

10/10

Exceptional

04 Jan 2019

Michael

Better than fair

Amazing place and great staff

Partner

8/10

Excellent

07 Jul 2018

Gavin

Pleasant stay at Fair House Beach Resort & Hotel

We really enjoyed our time at this hotel. For just a 3 star hotel, the breakfast was excellent, the pool area and grounds where very well kept and pleasant. The room size was pleasantly surprising. The service in general was a very pleasing one and we loved the location - walking distance to shops and restaurants.

Family

8/10

Excellent

31 Mar 2018

Caroline

Good value for the money but check rooms

The area was great, quiet and nice. Very beautiful beach and nature, and some great restaurants just around the corner. The service was outstanding, staff was always friendly and helpful. The rooms are very typical Thailand which is a nice experience too.

On the other hand, even if the room and balcony was amazing we had some troubles with ants. We asked to change our room which was no problem but unfortunately still had a lot of ants in the new room. Another downside to the resort was perhaps the restaurant which looked nice but the food was not that great, advice all visitors to go to other restaurants nearby or just take a taxi to Chaweng for dinner. The breakfast though was great, what you can expect.

Finally, the athmosphere at the resort was super nice and the venue was beautiful with a lot of green and plants. Gym was good! Overall good value for the money.

Partner

8/10

Excellent

17 Mar 2018

Pramuna Ram

Great Location, Friendly Staff & Efficient Service

Overall stay was good. Staff were friendly. Very warm welcome. The location is very good. We really had a great stay. We just wanted to checkout a bit late beacause our flight was at 3.20pm. And just for 1 hr we dint want to walk here and there as we had our 3 year kid with us but we werre told that there is another guest coming in the same room. That was little thing. But overall its teally a good experience. We would definitely come back whenever we visit Koh Samui. Thank you Fairhouse team for making our stay very memorable.

Family

6/10

Pleasant

09 Jan 2018

Amelia

Our stay was fine. The hotel was clean. The service was not great. Location was perfect. Whether it was the time of year but not a great swimming beach. The staff did their best to make sure we were happy.

Family

4/10

Poor

05 Jan 2018

dana

2 star hotel not a 3 star

Had high hopes for this hotel given its rating and the room location next to the beach. First our room was old and dated. The hotel staff did not understand English very well. Compared to other hotels we stayed at the last month it was a real problem. Lots of mosquitos. In spite of lathering on repellant my wife and I got multiple bites. The pool area was not relaxing due being overrun with lots of kids being kids. It’s a long walk uphill to get to the road. All the upper rooms have a lot of stairs all without any hand railing. The food was unappealing with the breakfast buffet boring and uninspired. The exercise facility is up a steep hill and a lot of stairs.

Our least enjoyable of the 6 hotels we’ve stayed at so far.

10/10

Exceptional

08 Aug 2017

Mark

Best Beach in Ko Samui

Best beach in all of Ko Samui. The sand is great, the view is nice and the water is clear.

Family

10/10

Exceptional

06 Aug 2017

Verified traveler

Best value in Samui

The hotel is on the best beach in Ko Samui. It also had the best service on the island.

Family

8/10

Excellent

14 Apr 2017

Verified traveler

On the beach. Good breakfast, nice rooms

Our family room was in the main building (there are several buildings) which is a a steep hill. Hard walk up from the beach or from the lobby. However, there are golf karts you can order, and they will save you the walk.
Once you are in the main building, there is no elevator, and there are stairs, and depending on which floor you are (4 stories), it can be a challenge. Not for elderly people or people who cannot climb...
It's not a bad hotel - just make sure you are in a room nearest to the beach or not in a high floor.
Other features : room is clean and comfortable, staff are very nice and polite, food is good, beach bar makes great drinks, and the beach is fantastic, private white sand, and have lots of sunbeds.

4/10

Poor

08 Apr 2017

rob

Management need to review

Nice beach relax, if you can navigate the constant irritations of the poor staff and service. Watch out for the motorbike hire which is £25 versus £5 next door (Thai business acumen!)

6/10

Pleasant

23 Dec 2016

Harish

Its a Good secluded resort close to Chaweng

Booked a superior room through Expedia and was finally guided to a terrible location of a room on the third floor( no lift) (I have a three year old)extreme corner with a balcony overlooking someone else's..What!!!! The hotel staff mentioned all the other 40 + rooms were sold out..so I was given that one..After some argument..I had to pay an additional 3000+ baht to move to a premium room building on the first floor..The room had a huge balcony without any chairs and table, and ON requesting was placed..I would advice all people booking to be sure to book on the ground or first floor of the Superior or Premuim Buildings and make it very clear with the staff before finalising your booking..
I hope the staff become more professional and and pass on more transparent information..
Else, great location, great massages, private beach, average restaurant food, good maintenance staff

10/10

Exceptional

27 Nov 2016

Kelsi

Peaceful Beach Resort

A very comfortable, quiet, and peaceful resort to stay in for our time on Koh Samui. We arranged for transportation when booking activities like Scuba, Cooking Class, and taxis were nearby to catch rides to markets and shopping places.

Family

8/10

Excellent

03 Sep 2016

Alicia

Best swimming beach!

The hotel property is very beautiful and large. The room was huge. A nice king size bed. The room and bathroom felt a little dark, but other than that no complaints about the room. Nothing fancy but comfortable. We loved the breakfast and you can eat with a view of the beach. Got mani-pedi at the massage hut by the beach. Our absolute favorite part was the beach itself. One of my favorite beaches I've been to for swimming and enjoying the water. The sand is so soft and the water is so clear and calm. There are no rocks or sea creatures just white, soft sand. We could have stayed in that water all day. Would go back here just for the beach!

8/10

Excellent

22 Aug 2016

Steve

Clean and Comfortable 3 star on a great beach

This resort is a bit of a surprise. It is set well back from the road so is quiet, although a longer walk if you don't use the transfer buggy. The rooms are a little older, but neat and clean- but who wants to spend much time in the room on this beach! (and in Koh Samui)? The staff are attentive and quick to solve any problems.
This is a 3 star hotel not pretending to anything else. Well done.

6/10

Pleasant

16 Apr 2016

Davva

Nice beach.

This was the 6th time to fairhouse, last time was 2012'A lot of the staff have changed, seem to be a lot of young inexperienced staff now.the housekeeping in the rooms was not what it used to be a quick bed change and sweep out was about it,towels were not changed some days and we had the same beach towels for 3 days, if you called reception they said someone would be there right away but no one came, you had to go look for someone.the room we were in, a grand deluxe, the bathroom tiles were filthy all round,we have never seen this in the past years, the rooms need upgrading.

4/10

Poor

26 Nov 2015

Verified traveler

Ok but wouldn't reccomend

The phones weren't working through the hotel and it was a decent walk from reception to the room and to the pool and lots of steps up.
It rained for a few days so if we wanted room service or talk to reception we could only walk in the rain
Bars Taff not awesome and cocktails were a waste of money.
Gym was closed up and lights off and there were renovations around d the gym and second pool making it not pleasant to use.

None of this was made clear to use until we had checked in

6/10

Pleasant

09 Jul 2015

Verified traveler

The staff...

The staff here are all unfriendly and will not greet you at any time. I guess they are not educated on that.
Our door to the balcony didnt open. Shower faucet went wild and they dont have handsoap, conditioner, toothbrush, hand towels, face towels.
The staff at the bar sold us a beer on regular price when it was happy hour. Every time we ordered a drink, we basically had to say it ourselves that its happy hour rate.

6/10

Pleasant

01 Jun 2015

Debbie

nice hotel, lots of steps

Stayed in hotel block, lots of steps but can also jump onto a golf cart to ferry you around. Would of preferred to stay in a bungalow.

8/10

Excellent

23 Mar 2015

Tomato

Lovely garden!

Great location on such a lovely beach. Although we noticed more rubbish on the beach than two yeas ago. We had a big beautiful room. The cleaning lady was lovely. She came to say good bye to us when we checked out. Good breakfast. Great garden which is like a mini jungle. Quieter n nicer than the next door Chaweng Beach. We had a great time.

Partner

8/10

Excellent

23 Feb 2015

David

A great place to stay in South Chaweng

The hotel was much as it was rated by people in your reviews which were extremely helpful. The wifi reception was poor in our room during our stay was corrected by adding an antenna on our last day at the hotel. Our only problem was that the ocean at the hotel's beach front was always quite rough which made swimming difficult. From what we were explained this has much to do with the beach location of the hotel. Had we known that the water was so rough we might have chosen a quieter beach front.
Otherwise we had a pleasant stay and enjoyed the hotel facilities.

Family

8/10

Excellent

18 Jan 2014

Soph

Amazing bungalow- so close to the beach! The photos don't do it justice! Great food and great massages next to the beach. Just watch out for the buffet breakfast omlette- my boyfriend got really bad good poisoning cause they were undercooked- all other food was great.

Partner

8/10

Excellent

09 Jan 2014

Ruan

Awesome time at The Fair House!

I cannot fault this hotel. Everything was of the highest quality and the staff was very efficient and friendly. We had a problem with our shower but they sorted it out in no time at all.

Family

6/10

Pleasant

12 Oct 2013

Rolhan

Perfekt locations, but....

I experienced many misunderstandings because of the employeed poor English skills. In addition, the food, especially breakfast very sparse. A eksemmpel is that they hid the bacon under the counter. Becouse of the location I will still recomend this hotel

10/10

Exceptional

08 Jul 2013

Leif

Quiet area, great beach, 5 minutes taxi to Chaweng

Fully satisfied, very friendly and helpful staff

Family

6/10

Pleasant

02 Jun 2013

Remo

the bath room was a night mare, everything else is ok...

8/10

Excellent

24 Apr 2013

Verified traveler

Fantastic location and property. Rooms in first building need some updating. Stay again for sure.

6/10

Pleasant

20 Mar 2012

oivind

construction work nearby

Bungalow was ok, however even if we stayed for 7 nights they gave us a bungalow which was 4 m from construction works, which over time was quite a hassle. Beach is ok, and restaurant also. Slightly inconvenient to walk to main street as you need to go through the reseption area. Also no service at the top pools by some wierd reason.

6/10

Pleasant

10 Jan 2012

Verified traveler

fair house

Hotel is in a beautiful area, shame about the staff, in particular those at the hotel restaurant.

10/10

Exceptional

06 Dec 2011

happy quest

We loved Fair House!

We are a couple, 25 and 30 years old. Our bungalow was situated behind seaside bungalows so it was very close to the beach. Bungalow was clean, big and very nice in all way. And with AC.

Fair house is situated on chaweng noi which was perfect for us. The beach was quiet with just some local sellers and quests from the hotel so we loved it! At night we went to chaweng to shop, eat and drink and it costs just 100 baht with tuktuk! Chaweng is very noisy so it is worth it to pay tuktuk home because fair hoyse is quiet in the evening.

Service was very good and staff was helpful and professional. Three days a week they had a thai-buffe on the beach, romantic!:) they have massage, sun chairs, two swimming pools which were clean. Surrounding around the whole resort is very beautiful with all the trees and flowers. Basicly everything you need to get a good accommodation!

+quiet but close to chaweng
+clean, good service
+nice beach
+bungalow close to the beach

-nothing negative during our stay

10/10

Exceptional

05 May 2011

Dilek

Definitely stay here!

Excellent hotel, grand deluxe bungalows ar great, personnel is always smiling , helpful. No voice, no crowd but also close to Chaweng bars and nightlife by taxi. Reception is very helpful also, Sid welcomed us with a great smile :) I definitely recommend! Thanks

10/10

Exceptional

03 Apr 2026

Aurora George

Mange ulike soner, de tilbyr det meste, mest strand restauranter i nærheten, ble lovet gratis transport til flyplass en vei, det fikk vi ikke. God frokost, nydelig omelett

8/10

Excellent

19 Mar 2026

Tanja

Super freundliches hilfsbereites Personal, tolle Lage am Strand, leider durch die Urlauber des Hotels schon morgens früh alle Liegen am Strand besetzt.
Gutes reichhaltiges Frühstück! Tolle grüne weitläufige Hotelanlage

Friends

10/10

Exceptional

09 Mar 2026

Nesa

Alles top

10/10

Exceptional

26 Feb 2026

Kent

Vänlig och hjälpsam personal. Allt var perfekt

Partner

10/10

Exceptional

30 Jan 2026

Ingeborg

Sehr schöne Lage. Großes Badezimmer (Halle)
Sehr bemüht! Man muss wissen, dass es keinen Lift in der Anlage gibt und viele Stufen zu bewältigen sind. Innerhalb der Anlage gibt einen kostenlosen Shuttle. Der Garten ist wunderschön

Partner

8/10

Excellent

29 Jan 2026

Linus

Personalen var trevlig och alltid hjälpsam, vacker plats, hotellområdet var vackert och välskött, bra strand.

Partner

6/10

Pleasant

25 Jan 2026

Ingeborg

Das Zimmer, ziemlich dunkel. Das Bad verschmutzt und veraltet.
Die Anlage schaut zwar sehr schön aus, viele hohe Stufen. Allerdings gibt es innerhalb der Anlage einen Shuttledienst.

Partner

10/10

Exceptional

18 Dec 2025

Ellen

Trevlig personal, rent rum, fantastisk pool, stor frukost

Self

6/10

Pleasant

09 Dec 2025

Thomas

A little far away from everything

6/10

Pleasant

30 Nov 2025

Tania Holst

Veldig fint område og umiddelbar nærhet til stranden, men vi er dessverre ikke fullt så fornøyd med oppholdet vårt ellers. Rommet var skittent, frokosten var dårlig og lunsj og middag helt ok. Drinkene fra baren var stort sett dårlige, selv om noen av bartenderne lagde gode drinker. En i reisefølget vårt hadde cøliaki, som de ansatte var veldig flinke til å hjelpe oss med etter at vi adresserte det noen ganger (selv om vi hadde sendt mail om dette på forhånd). De fleste ansatte snakket ikke så godt engelsk, så det var ofte vanskelig å kommunisere. Stranden og bassengområdet var fint.

Friends_and_family Friends

10/10

Exceptional

05 Oct 2025

Silje

Rent rom, hyggelig personal, rolig og fin beliggenhet

Partner

8/10

Excellent

22 Sep 2025

Kenneth Hammerbak

Godt hotel og god service

Partner

2/10

Poor

23 Aug 2025

Nicola

Sehr alte Zimmer, schlechtes Styling, alte und extrem laute Klimaanlagen, Abendessen ungenießbar.
Extrem schlechtes Management - absolut nicht zu empfehlen…

Leisure Family_with_children

8/10

Excellent

08 May 2025

Felix

The Hotel ist very good. The staff are greatful. I Like the Nature about the Bungalow. And the View on the beach. Yellow beach Event are great.

Das Hotel ist sehr schön. Das Personal ist wirksam und sehr freundlich. Die Bungalow liegen im Grünen mit Blick auf das Meer. Ich kann yellow beach, sehr empfehlen.

Leisure Family

6/10

Pleasant

27 Apr 2025

Ralf

Das Personal im Speiseraum folgt nicht wirklich einem Konzept. Es fehlt wohl ein Oberkellner, der eine gewisse Ordnung in den Ablauf bringt.
Trotz genügend Personal, teilweise schon eher zuviel, kam es in 14 Tagen eigentlich täglich beim Frühstück zu folgenden Vorfällen.
- es fehlten jeden Tag Teller, Gläser
- es fehlte der Überblick über nachzufüllende Speisen
- Tische wurden nicht zügig abgeräumt, gereinigt und neu eingedeckt

Bei vielen Angestellten jeglicher Abteilungen hatte man den Eindruck, das eine vernünftige Einweisung in die Tätigkeit fehlt. Ob nun Gärtner, Servicepersonal oder Lobby.
In diesem Hotel gibt es noch Verbesserungspotential!

Leisure Partner

6/10

Pleasant

27 Mar 2025

Kristian

Behov for forbedringer

Fik gammel, slidt og forkert bungalow. Stod fx på hjemmesiden, at den havde privat terrasse, hvilket var forkert. Samtlige billeder på hjemmesiden var udelukkende fra nye bungalows. Personalet “beklagede” med, at hjemmesiden ikke kunne opdateres.

Efter brok over værelset, blev vi lovet en lille og ligegyldig kompensation. Vi havde bestilt et bedre værelse og var ikke ude på at spare penge for nedgradering. Den rigtige deluxe bungalow (fra hjemmesiden) var først tilstede 2 dage senere, så blev placeret i midlertidig premium værelse lige over et andet, der var under støjfyldt renovation hele dagen.

Da vi endeligt rykkede 2 døgn senere, var den korrekte deluxe bungalow flot og dejlig. Synd og utilfredsstillende, at vi skulle vente på denne.

Generelt er service dårlig på hotellet. Personalet står i baren og afventer du kommer til dem, såfremt du ønsker noget. De kommunikerer ikke med hinanden, så man skal forklare tingene flere gange. Der er enkelte folk, som er utrolig søde, men langt de fleste gider ikke lave noget.

Rengøring er afvekslende. Første værelse havde ulækkert og beskidt sengetøj. Generelt er deres sengetøj og håndklæder gamle og slidte, og har aflejringer fra tidligere blod, spildt kaffe osv. som ikke kan gå af den generelle vask.

Den normale rengøring er ellers fin, og de er venlige til at stille flaskevand mv.

Stedet er sammenlagt langt fra storhedstid. Nok 10-15 år siden. For 1000 DKK (5000 thai baht) per nat forventer man bedre standard og service.

6/10

Pleasant

17 Mar 2025

Yannick

Un hôtel immense, un chambre un peu vétuste mais vaste et confortable.
Petit déjeuner quelconque.
Belle plage, énormément de transat et donc de monde.

Leisure Partner

10/10

Exceptional

10 Mar 2025

Lisa

Wir waren sehr zufrieden mit dem Hotel. Der Service ist ausbaufähig aber insgesamt sind wir mit unserer Hotelauswahl super zufrieden!:-) gerne wieder!

6/10

Pleasant

04 Feb 2025

Vanina Alejandra

El hotel es bastante viejo. El equipamiento de playa esta roto y los toallones también. La ubicación no es buena. Sinceramente no lo recomendaría.

Friends_and_family Friends

10/10

Exceptional

02 Feb 2025

vivian

Excelente resort

Es un hotel muy grande con instalaciones antiguas pero en buen estado
Nos toco 3 piso sin ascensor
Personal muy amables
Desayuno bueno
Comida mas bien cara
Piscina y playa muy bien con muchas reposeras
Todo muy limpio
La habitacion buen tamaño pero la cama era muy dura

Friends_and_family Family

10/10

Exceptional

27 Jan 2025

Roberth

Perfekt

Utmärkt boende

Friends_and_family Family

6/10

Pleasant

26 Jan 2025

Frédérique

Problème de sur booking on avait pas de chambre dans l hôtel nous avons était logé dans un hotel 2 fois moins cher et nous avons perdu une matinée pour rejoindre l autre hotel attendre le taxi a 11 du matin pour rejoindre notre chambre dans l hôtel que nous avons réservé et même pas un geste commercial une plus jolie chambre ou un repas offert rien
Je suis très déçu

Leisure Friends

8/10

Excellent

27 Dec 2024

Vi boede lige til stranden og det var skønt. Hjælpsomme medarbejdere på hotellet.
Der var gråvejr de første dage vi var der (billedet), men skønt sted i sol.

Partner

6/10

Pleasant

10 Dec 2024

Verified traveler

Dans l’ensemble c’est un hôtel plutot accueillant

Assez vieillot les meubles , des taches sur les miroirs
Le personnel était très gentil, toujours avec le sourire
Petit déjeuner: pas assez de variété pour les végétariens ou les musulmans
Assez loin de tout à pieds

Friends_and_family Family

10/10

Exceptional

30 Oct 2024

Olaf

Das Hotel hat eine gute Lage , eine Sauberen Strand, sehr aufmerksames, freundlicher Personal und verfügt über einen gut ausgestatteten Bungalow.

Leisure Family

10/10

Exceptional

07 Sep 2024

Verified traveler

Hôtel où il faut être à koh samui

2eme passage dans cet hôtel la première fois nous étions restés 17 nuits c’est super hôtel le personnel est merveilleux toujours à se mettre en qu’âtres pour nous satisfaire la restauration de l’hôtel est très bonne les prix sont raisonnables pour se faire plaisir le petit déjeuner est grandiose et la petite voiturette de golf pour vous déplacer dans l’hôtel a tout moment

Partner

10/10

Exceptional

21 Aug 2024

Hanna-Maija

Very good location and very friendly staff.

Leisure

8/10

Excellent

15 Aug 2024

Cristiano

Amazing location for visitors like us who prioritize natural landscape, beaches, excellent food and atmosphere. Remarkable service from all the personnel in the restaurant (Kim and his wife are very pleasurable people to talk with), and the beach. I really enjoyed the music and the lovely attitude of Kuk and Ron duo band, classy, nice, and really well integrated with all the amazing atmosphere of the beach at night.
A note for the manager and the owner: the welcoming at the reception must be improved, not the same level of the rest of the staff: need more responsive feedback, rooms to be ready, answers to email to be provided on time.

Leisure Family

10/10

Exceptional

13 Aug 2024

Sarah

das Hotel liegt am ruhigen Chaweng Abschnitt was uns sehr gut gefallen hat. Der Strand war super, ausreichend Liegen vorhanden und super Beachservice. Liegen wurden einem an den gewünschten Platz gebracht. Allerdings dürften die Auflagen immer mal sauber gemacht und erneuert werden.

Im gesamten hatten wir einen tollen Aufenthalt.

Restaurant auch sehr empfehlenswert. Frühstücksbuffet mit reichlich auswahl.
Personal immer sehr freundlich und aufgeschlossen.

Leisure Partner

8/10

Excellent

03 Aug 2024

Johnni

Strand og hotelområdet er perfekt

10/10

Exceptional

07 Jun 2024

Verified traveler

Amazing

Very pleased. Spacious room, friendly staff and good restaurant