The Sarann, Koh Samui

Thailand , Koh Samui
KO SAMUI, Moo 3, Chaweng Noi Beach, 95-96
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100 reviews shown

6/10

Pleasant

22 Mar 2026

Maria

Pleasant staff and clean rooms.
Although blinds in the room not very efficient as it feels anyone can see through when lights are on.
Need a few more choices of food on half board basis. Need a few more sunbeds around the pool.

Family

10/10

Exceptional

07 Jan 2026

Robert

Clean room, staff helpful, beautiful part of the world.

Leisure Partner

10/10

Exceptional

12 Dec 2025

Makan

Beautiful place. Very clean and staff were amazing and friendly

Leisure Partner

10/10

Exceptional

15 Sep 2025

Oliver

View from beachfront villa was spectacular. Staff were lovely and very helpful. Hotel is on a main road so transport can hard to sort out

8/10

Excellent

10 Sep 2025

Andrea

The room itself was lovely but I just didn’t expect the villa access to be that open. Anyone could technically enter the villa if they wanted to via other paths.

Leisure Self

8/10

Excellent

25 Aug 2025

Isabelle

So we came here for our honeymoon and at the time we booked it the reviews were quite good! And we got a really good price for 5 nights at the private pool villa. We were greeted with a beautiful honeymoon spread of flowers on our bed, and a full tub with flowers waiting for us. Here are a few of my thoughts after our stay!

I think some of the other reviews, specifically the state of the rooms and the breakfast are a little unfair. I cannot speak to other rooms but from ours I understood the comments about it being dated… but I honestly thought it had a rustic charm! Nothing to be bothered about, and our furniture was sturdy enough! The breakfast had a great selection honestly! We stayed in many other hotels in SEA, and this was pretty standard breakfast. They had an espresso machine, and an egg station with someone that could cook your eggs any way you like.

Like I said, I can’t speak to the other rooms, but I will say our private pool villa was absolutely worth every penny!!! We used the pool about 2-4 times a day, always refreshing and such a beautiful view of the Samui coast and ocean. It may not technically have a “beach front”, but you walk up like 5 minutes and you have a lovely beach right there. Our room was far away from the road so no sounds bothered us, it was very quiet. If you’re out late in the pools, you can even see some of the fire shows happening further away on the beach at night.

A couple of slightly negatives… I thought the staff wasn’t the most help

10/10

Exceptional

31 Jul 2025

Sophie

Such a peaceful place to stay! Room was such an excellent size and the private pool really made us feel like we were on our own private island. Would go back here in a heartbeat!

Leisure Partner

6/10

Pleasant

20 Jun 2025

Anthony

In the beginning of my five day day at at the resort was amazing. As the days went on, I started noticing things that in my opinion brought the value of a four star hotel resort down to about a three star rating. The blinds facing the ocean felt like they were going to fall down if I wanted to raise them up to view the ocean. The lounge chairs with the wooden wheels were broken and screwed so they won’t roll, the breakfast was not really a breakfast seem like leftovers from dinner of the night before the staff was amazing. The bath tub was beautiful, but as I looked more into it, there were cracks on the outside of the bathtub. My overall day was good. I felt it could’ve been better. It seemed like the resort could use some sort of refresh.

Leisure Partner

10/10

Exceptional

17 Jun 2025

Miss Stephanie

Unsure why bad reviews.
Room was traditional and so clean.
Staff attentive.
No complaints from me .
Enjoyed my stay and didn't want to come home

Leisure Self

10/10

Exceptional

12 Apr 2025

Colin

Part of Thailand trip

Was welcomed and view from room to overlook pool and sea is very assuring in morning through till night. Spacious room. Think mattress could be a bit softer for more of a comfort sleep.
Breakfast was ok as just think it could be a bit better but maybe it was low season. Car parking is restricted to main road so guess it can get mayhem if more cars arrive. Location was good as roughly around 20 mins to airport and main centre mall plus other places.
Would stay again for sure

Self

6/10

Pleasant

03 Apr 2025

Jordan

Could be better, not terrible at all, but there were just quite a lot of minor details that stacked up. Could be a 5 star with enough effort and love put in to it. Certainly not a bad hotel at all, it’s just that it has so much potential to be way better. Our tv and wifi didn’t really work for the whole time, which didn’t bother us as we weren’t in the room long enough for tv & we had an esim for internet on our phones, but was a bit disappointed when checking out that the staff tried to say we damaged the remote controller (which was already like it when we arrived).

Leisure Partner

2/10

Poor

17 Jan 2025

Rosie

The rooms are very very old and dated. No vip service offered, hotels not acknowledging should be removed.

You cannot walk anywhere, the road is to dangerous to walk. No sidewalks. The noice at night from the road was really loud as well. Hard to sleep.

Breakfast:

Was ok, but nothing special. No way 4 star. All equipment needs updating to keep food hot. Serving cold French toast and potatoes is just not acceptable.

Leisure Partner

10/10

Exceptional

12 Jan 2025

Ryan

Had a great stay

Leisure Partner

10/10

Exceptional

19 Dec 2024

Brij Bhushan

Loved our stay at the Sarann. Rooms have the old school charm. The property is located near the Lamai Beach area.
Our only complaint was regarding the breakfast. It could have been slightly better.

Leisure Partner

10/10

Exceptional

05 Dec 2024

Anoop

Beach Front Property.

10/10

Exceptional

24 Nov 2024

Ben

Value for money 5* staff 5*

Great little place for the money! Maybe I wouldn’t stay again but that’s personal choice. The noise from the road is a pain! Especially when you want to rest. I’ve given this 5* due to the price and value for money. We are out so can’t comment on the food but again for the cost to include breakfast this a bargain.

Friends_and_family Friends

10/10

Exceptional

13 Oct 2024

Lucius

Great place to stay if you want something that is away from the main area. The staff mirrors a five star resort. The front desk welcomes you with a smile every time. I will stay here next time I come. The room with the jacuzzi is well worth the money. The views are breath taking.

Leisure Self

10/10

Exceptional

02 Oct 2024

Janette

This place is amazing. Do yourself a favour, spoil yourselves! Loved it!

Partner

10/10

Exceptional

22 Jul 2024

Kate

Paradise

Had a beautiful 5 nights in a pool villa overlooking the beach. It was exactly what we expected, so peaceful and private but not too far from restaurants and experiences. Staff were friendly, breakfast was tasty and the room was delightful.

Partner

8/10

Excellent

18 May 2024

ALAN JOHN

A lovely small independent hotel with friendly and helpful staff. The sea view pool villas are definitely worth having as it gives you more space and privacy along with fabulous views across the bay. We had a few minor issues in the room but the staff rectified these immediately , much quicker than many other hotels in previous years.
You don't get all the amenities and glitz of the big hotel chains , but personally i prefer the friendlier approach this hotel gives you.
Well worth staying at if you want to have a great view from a pool villa.

Leisure Partner

10/10

Exceptional

23 Apr 2024

Wendy

Wonderful location beautiful beach

Leisure Partner

10/10

Exceptional

20 Mar 2024

Curtis

Gorgeous oceanfront setting. Stunning views. Extremely friendly and helpful.

Leisure Partner

10/10

Exceptional

05 Dec 2023

James

Lovely big rooms and the property’s gardens are beautiful. Right on the beach with a lovely pool overlooking the ocean (although it can get crowded). Restaurant also looks over the ocean and the daily breakfast is great. Gym is very small and needs new equipment. Closest convenience store is a 10 minute walk. Overall lovely property and good value.

Leisure Self

2/10

Poor

25 Oct 2023

Thomas

Over valued. Don’t stay here. No after 5pm management support. Very limited parking. Buffet is substandard. House keeping is lousy.

Leisure Family

10/10

Exceptional

10 Jan 2023

Mark

Our trip

Great hotel, very clean and very friendly staff. Great location just 5 mins in a taxi to the busy areas

Partner

10/10

Exceptional

16 May 2022

Miao Xin

Great hotel stay!

Booked a sea view villa with private pool. Impressed with the room. Room is spacious, bed is comfy, bath tub was really big. Nice lounging area by the pool. The living room area was in another room which doesn’t have a tv. It was a really nice stay with amazing view of the sea. Remember to keep your food away as the ants are really quick to attack your food in the room! And also you’ll need a car to get to places as the area is not really walkable. Would definite recommend this hotel and would come back again!

Partner

10/10

Exceptional

25 Apr 2022

Alex

Nice upgrade and friendly Staff.

Leisure Partner

10/10

Exceptional

03 Nov 2021

Verified traveler

Great staff

Very limited staff due to covid but they’re extremely helpful and knowledgeable. Beds are not the best but you can’t beat the view and the hospitality

Partner

8/10

Excellent

02 Jan 2020

Tülay

The hotel is dated. You can see this all through the room, gym and the restaurant. The gym literally smelled mold and was pretty small. The whole hotel is very close to a busy road, therefore expect loud noise from cars and bikes during the night as the acoustics is terrible.
However, the pool area was great and it was a walking distance to all the bars/restaurants.

Friends_and_family Friends

10/10

Exceptional

29 Dec 2019

MinJeng

Great experience

Amazing stay, great view, easily accessible to the beach, very nice staff, breakfast was bit disappointing as there wasn't much options. But overall, really enjoyed the stay!

Partner

8/10

Excellent

01 Sep 2019

Verified traveler

the lobby toilets were very clean. the restaurant staff were very attentive. the room was too close to road and it was noisy. some of the other guests were allowed to leave their towels on sun lounges all day even when not there in person and as such inhibited use by other guests at the hotel at various times.

Leisure Partner

6/10

Pleasant

19 Jul 2019

Verified traveler

I had a few issues with things not working upon check in, received a call and visit from the Manager the next morning and things were rectified with Immediate effect. Thank you Khun Oil

Business_and_leisure Partner

8/10

Excellent

17 Jun 2019

Karel

Great experience overall

We had a great experience overall!
The hotel, rooms, pool, and beach were beautiful!
Food wasn’t all that. Breakfast was included but it was pretty bad. Fruits and veggies tasted rotten and fresh juices are not fresh.
They don’t have gluten free options. If you are celiac or have a non-celiac gluten allergies your options will be very limited.
My main complaint is that at times, it felt like they were trying to get money out of you any way possible. Unlike other 4/5 star hotels, they charge 400 bah for the transfer from and to the airport/pier. My husband came a day later and they charge us again!
Overall I enjoyed my stay! You have a the beach right there and the rooms are pretty incredible.
It’s about 25 mins from Chaweng and about 300 bah each way.

Partner

8/10

Excellent

19 Mar 2019

Verified traveler

good 3.5/5

the service was very good the staff were friendly the hotels was clean and the private pool was very nice, yet the room needs renovation its a bit worn out, the bed was not comfortalbe as well, and the breakfast area was amazing yet the food was not good at all too little choices and not tasty.

Partner

10/10

Exceptional

02 Mar 2019

Tramaine

Great for a couple's weekend getaway

The Sarann is one of the best boutique hotels I've ever stayed at. The property is a bit old, but they've kept it in very good condition. Staff are friendly and the spa is amazing! Even if I didn't stay at this property, I would definitely visit the spa.

Partner

6/10

Pleasant

24 Jan 2019

Verified traveler

The place is well maintained, rooms were spacious. The gym is a nice perk, although it doesn’t have AC and gets hot in there! I’d stick to the Eastern menu, we had a few questionable meals from the Western menu (steer clear of the pizza!). The view is nice but the beach definitely needs work, messy and full of trash.

Leisure Friends

8/10

Excellent

12 Dec 2018

Verified traveler

Nice hotel with helpful crews.

Nice hotel with helpful crews. The restaurant locates at the beach nearby, I had breakfasts and dinners with the sound of nature.

Partner

10/10

Exceptional

20 Nov 2018

Matthew

Enjoyed My Stay

It was a nice delight to stay here. When entering, you can tell you are at a different caliber hotel. The entrance is nice, with the reception on the right. They check you in quickly, and then when you seen the room, you almost don't want to leave it. It is so nice and pleasant. The slippers here are the best I have used anywhere. The gym has all that I needed to get my workout in, which is important, and the Spa there is really nice, with reasonable pricing. Its also hard to beat the view from the dining area as you get to see the water and it looks so nice. I will surely come back here as I got a lot for the price. It is a bit far from the downtown (25 min walk) yet not hard to get a grab cab or taxi.

8/10

Excellent

25 Jul 2018

Kevin

Nice location overlooking water but no beach front.

10/10

Exceptional

21 Jun 2018

Shiran

Very good hotel

Beautiful hotel with great location. Very recommended for couples and family’s.

Partner

8/10

Excellent

16 May 2018

LetsgoLetseat

Great Locations. Small and quiet which we love. Great Seaview from the hotel. 3 minutes walk to the beach as hotel not directly on the sandy beach. Buffet breakfast is average. Overall would recommend this place. P.S. we booked at the last minute so get good deal for the price :)

10/10

Exceptional

04 Mar 2018

Verified traveler

Very good Seaview with private pool, staff service is good and specially made some decoration for our anniversary in our room.

10/10

Exceptional

23 Aug 2017

rhonxa

Nice hotel, friendly staff and close to the beach

Our overall stay was enjoyable. The staff were very friendly, the cocktails were really nice, the authentic thai food was a bit pricey but very nice. Close to walk along the beach where there are other restaurants cheaper. Stayed in a pool villa having our own private pool was very romantic.

8/10

Excellent

07 Aug 2017

Tasha

Nice hotel with amazing sea view

Nice hotel with very friendly staff. Amazing sea view, right next to the beach with lots of restaurants nearby. Hotel room just needs a bit of a touch up but we had a very enjoyable stay.

10/10

Exceptional

03 Apr 2017

Ismat

Beautiful Honeymoon Spot!

We loved the resort and our private pool villa! It was the perfect honeymoon spot. Staff were courteous and friendly, and no language barriers. Would recommend this place to others!

4/10

Poor

02 Apr 2017

Chrissy

Needed updating

Photos looked great before we arrived. It looked very romantic and relaxing. The photos were better than the the physical room. When we were showed to our room the outside door did not close properly and the furniture had had a hard life. The desk legs were not parallel but slanted in. The manager was responsive with our complaints, and we were then upgraded to a Jacuzzi suite. It looked great although the decor was the same, in need of an update. The Jacuzzi did not work and we asked staff to send someone to look at it several times but no improvements were made. During our time there we overhead numerous complaints that rooms were leaking so considered ourselves lucky with the faulty jacuzzi. The beach was nice although very tidal. The shuttle into Chaweng was helpful, and the air conditioning was amazing.

Partner

8/10

Excellent

19 Mar 2017

Michico

Nice hotel

Hotel staff are friendly and very kind. They prepared a room for us even though we arrived early morning. Little bit far to the main beach but quiet and peaceful around the hotel.

10/10

Exceptional

15 Mar 2017

Carlos

Loved everything about this hotel. Everything was perfect and convenient.

Partner

10/10

Exceptional

13 Mar 2017

Lovely hotel villa close to the beach

After a long flight, it was great to be given a free upgrade to a jacuzzi villa. We loved how big the villa was and the exterior was beautiful and serene. The hotel pool was amazing overlooking the sea and access to the beach. A great hotel and the staff were brilliant - always courteous, friendly and willing to help organise taxi or carry our luggage to/fro the reception area. Our stay was wonderful and relaxing thanks to the hotel.

Partner

8/10

Excellent

18 Feb 2017

Verified traveler

Nice position, welcoming staff, always smiley.

Been in February, nice period to enjoy Samui weather, sunny all day, been at Full moon party. Amazing experience.

Samui has an amazing environment around. Full of trips to discovers the small islands around it.

8/10

Excellent

20 Jan 2017

Verified traveler

Nice hotel but room is very noisy

My only complaint is that my room is facing the main road and it is very noisy day and night.

Partner

10/10

Exceptional

12 Dec 2016

David

Great place, great staff

Started my trip to very bad weather but the manager and staff made sure my trip was as pleasant as possible under difficult circumstances. Hotel itself is fantastic. Slightly out the way, so nice and quiet. I stayed in the pool villa which was lovely.
All in all, a good experience.

10/10

Exceptional

04 Dec 2016

Verified traveler

Amazing hotel amazing views

This was the best hotel I've stayed at, and I've travelled to many places. The accomodation is absolutely beautiful as well as the staff! So happy I was able to stay in this lovely hotel for a week and can't wait to go back and share this experience with my family and friends.

8/10

Excellent

13 Oct 2016

Verified traveler

The view of the resort what amazing,sea view:)

The room was spacious with big tub and Jacuzzi provided.
Google The Sarann for more details:)

Daily 2 times shuttle service to main town.
Such a convenience:)

STAFFS ARE AWESOME WITH THEIR CONSTANT SMILES:)

6/10

Pleasant

19 Sep 2016

Verified traveler

Nice hotel, close to beach

Location was not great due to busy road which affects any rooms on that side of hotel. Lovely staff. Clean hotel, although general wear & tear was clear to see.

Partner

6/10

Pleasant

09 Sep 2016

Taku

Nice facilities. Rooms are OK, probably sub-par

We stayed here for 3 nights.

Good:
- Pool & View
- Breakfast (just the eggs need improvement)
- Tour service, non-overpriced rides

Bad
-Toilet doesn't flush
-Shower doesn't get hot water
-Shower has 2 heads and the better one doesn't work

If you're used to basic things working the way it should, this hotel is not for you.

8/10

Excellent

03 Aug 2016

Fran

Boutique hotel on beach headland

3 families (incl pre teens & teenagers) together for 13days.
Deluxe rooms starting with 2xx are away from rd thus quieter.
Limited nearby restaurant choice outside of resorts.
Beach good with usual activities on offer;prefer over Bo Phut & Chawang.
Can snorkel off beach for some coral & fish.

6/10

Pleasant

31 Jul 2016

Alex

we checked out earlier.

We were not happy about this property. It is right on the main road, loud and busy. We also had a loud air conditioner unit in our room, which kept us awake all night. The restaurant was mediocre (in our opinion). We were booked for four nights, but decided to check out the next morning, pay a bit more and stay at another hotel, so we could enjoy our vacation.

8/10

Excellent

24 Jul 2016

Nandan

Friend's jacuzzi room - bad plan.

A little far from chewang and lamai beach which is a let down. Takes about 500thb to get to either. It's in the middle of both. About 4km either direction is a beach. Also on the main road so can always hear loud cars and bikes in the room. Also was not aware of the style of bath room. No doors? Honeymoon would be great here but 4 friends going for a vacation => one has to wait outside while the other showers.

Family

10/10

Exceptional

17 Jul 2016

Stacey

Great location, nice pool and amenities.

Great staff, and big rooms and bathrooms.
Pool is small and you need to get there early to reserve a seat - but very close to the beach .

8/10

Excellent

17 Jun 2016

kylie

Close to beach, nice pool

Friendly staff, large rooms, pool over looking water (beautiful), very clean and good value for money. Hard beds, smell in rooms, shower was erratic, breky pricey if u dont but it inclusive with the room. Hire scooters at the hotel great way to get around and explore + the lady at the hire part of hotel is lovley! Good place it u want to b just a little bit away frm the hussle but only 10-15 mins via scotter and taxi accros road.

10/10

Exceptional

26 May 2016

Jessica

Happy Traveler

Literally nothing bad to say. It was awesome.

Family

8/10

Excellent

02 Mar 2016

Larry and Helen

Very much enjoyed our vacation.

Staff were exceptional.

Partner

8/10

Excellent

22 Feb 2016

Benny

Grate Hotel, bad location

The hotel is grate, no doubt about it.
The room is clean and very spacious, has huge bathtub, large bad, and incredible jacuzzi. Some of the rooms has private swimming pool.
Hotel's pool is nice, has endless ocean view.

We truly had a grate time in the hotel, staff are worm welcoming and the food is good.

The hotel will better suit romantic couples or young families.

The only down side to the hotel it's his location... Chaweng Noi is 15min drive from Chaweng (which is the center of attention), and there is no safe way to walk the distance. The hotel offers daily shuttle to Chaweng at 13:00 and 17:00, which is nice, but there is nothing to do outside the hotel at night.
Take into account that taxi ride to Chaweng is only 3$, so the location is not even a problem.
The hotel will better suit those who want few days of peace and quiet.

Bottom line, i highly recommend it.

10/10

Exceptional

13 Jan 2016

Kate

Best resort we have ever been to!

The Sarann welcomed us so warmly and showed us such wonderful hospitality. The staff were very helpful, friendly and great with communication.
They even accommodated for us when we were accidentally late for breakfast.
Our room was immaculate every day and the views are simply breathtaking.
We didn't want to leave! Such an awesome experience to have especially for our first time in Koh Samui.

8/10

Excellent

25 Sep 2015

Ka ho L.

normal travelling

overall is great. the only problem is the tap water seems salt water.

Partner

10/10

Exceptional

11 Sep 2015

Alona

Good hotel

Good hotel for a good price.
The room was clean but a little bit old, the bed was not so comfortable.
The staff is amazing and very kind. In general the hotel worth its price.

Partner

8/10

Excellent

24 Jul 2015

Verified traveler

Nice hotel, close to the beach

It is a little worn down in some places, but it's a beautiful property with a great pool on an amazing beach. Hotels not bad but don't be fooled by their happy hour drinks, I don't drink and had 4 with not so much as a buzz

6/10

Pleasant

02 Jul 2015

Livi

Nice hotel, terrible service

Like most of the places in Thailand, unluckily, the service is not the best (you get used to it though) and it is completelly worth going to see all the beautiful beaches they have. The hotel's room is very nice. The restaurant has a really good view to the beach and the prices are good.

8/10

Excellent

09 Jun 2015

luis

Nice hotel close to the beach and not far from bar

We visit the sarann located in room 322 not recommend this room far from all the facilities . But room 316 was nice and closer to all the facilities . Also don't recommend to take any activity from the hotel cross the road and everything is much cheaper .

10/10

Exceptional

30 May 2015

Les

Don't understand your request

The hotel has a great private pool facing the sea. Room size is large and comfortable. Huge bathroom, sun deck and sitting room. Service and food quality is good. Location is close to the main beach where restaurants and shopping activities are. Hotel provides shuttle bus service twice a day at 1 and 5 pm. i would stay at Sarann again.

6/10

Pleasant

26 May 2015

Verified traveler

Lack of management. Food not great.

It's a lovely looking hotel in a lovely location. The food was very disappointing. My main gripe was that during our stay my partner slipped on some wet steps and injured his back quite badly. Badly enough that he was actually taken to hospital by ambulance from the hotel. On return to the hotel there was no apparent concern shown by the hotel, and no management got in contact in the rest of our stay to find out what happened or to ask if there was any way they could help. Terrible service. The rest of my holiday was ruined as a result of the hotel's slippery steps and I don't feel they really cared at all.

Partner

8/10

Excellent

12 May 2015

Verified traveler

Nice hotel

Perfect for couples. Nice SPA, good restaurant and there is a nice beach nearby. The room is spacious and clean. The only problem is that its difficult to control the temperature of the bath tube. The location is quite far away from the main town. You need to pay around 300bahts to get to Chaweng. Anyway most people join local tours and they will pick you up in the hotel. The location is not a problem.
It is a nice hotel which I will recommend to my friends.

Partner

6/10

Pleasant

27 Apr 2015

terry

Hotel is a bit tired

It's a little way out of chewang main streets, you need to get a taxi Everywhere. I upgraded to a pool villa as this Was the only way to get a sea view, this cost me another £600 for 6 nights

10/10

Exceptional

21 Apr 2015

David

Excellent

13 night stay in April, good rooms, great staff, wonderful stay.

Partner

10/10

Exceptional

25 Feb 2015

Verified traveler

amazing staff, perfect location, wonderful stay

We stayed for about 10 days at the Sarann and it is easily the best place to stay in samui. wonderful staff, they are all very helpful and pleasant and the services were nothing short of perfect. Location is perfect...a short distance from both lamai and chaweng. A special mention for the travel and transport desk - whether you want a taxi, scooty, directions or a good deal for sea walking snorkeling etc or simply advice on what to do in samui, you don't need to go anywhere outside the hotel..just walk to the traveldesk and the nice lady sitting there will handle everything for you at the best prices.

Highly recommended. Exceptional place to stay and wonderful people.

2/10

Poor

12 Feb 2015

Rach

This is NOT a 4 star hotel!!

Dissapointed in the condition this place is in. The place is very run Down do not be fooled like I was by the photos on the website. We paid in full via Expedia with no refund policy so we were stuck for five nights in this resort. We were moved three times to different rooms during our stay as the toilets would not flush, the doors to balcony would not open, no power including fridge and air con turning on and off. I questioned them on their star rating to which I was told it is four stars to the locals.... Expedia need to lower the rating so this doesn't happen to other travellers. We hired a motor bike from this resort given to us with a flat tyre and told us to go pump it up ourselves.....the customer service is poor. The Sarann is kept tidy but they do not maintain or replace anything that is falling apart. Do not pay full rate for this place or pay extra for the jakuzzi room. The jakuzzi room is no nicer than the Delux. There isn't enough water pressure to fill the jakuzzi anyway.

6/10

Pleasant

05 Jan 2015

Mariam

Acceptable but certainly not 'deluxe'

The type of room you stay in at this hotel will greatly affect your stay- the deluxe rooms are really uninspiring. The hotel is situated away from the hustle of chaweng but close enough for a cheap tuc tuc or a cruisy scooter ride. Its not too far from silver beach too which is stunning.As for the service, the staff were really pleasant but unmotivated to give good service. We had to request towels twice and waited hours for housekeeping. Also we paid full price for breakfast and it was measly. If breaky is not included in your stay go elsewhere. we paid 1000 bart and our bread was stale, and there were very limited options.The beds were terrific- comfy large and clean. Bathroom was nice, but like many thai resorts a mouldy stench filled the room. No biggie for me but I'm not that fussy.Room service finishes at 10:30 Pm so if you're wanting a late night snack, tough luck. Also we had a spare empty wooden room connected to our bathroom which served no function- looked a bit haunted and vacated- Apparently our room was used as a family room at times but because it was for 2 people it was just empty and sad looking. If you can get a good price, go for it, but its a no frills experience. if we didn't pay through the roof I'd be more forgiving.

Partner

8/10

Excellent

04 Jan 2015

lisa

Small boutique hotel with nice rooms

The hotels rooms are lovely- very relaxing and it's location is ideal for beach and views. It's a little too close to the main road so can be noisy, and is also a drive away from any decent restaurants, so be prepared to travel unless you want to eat at the hotel 3x a day.

Food at the hotel was decent, though the breakfast was the same every day, and after 4 days got very boring!

The rooms are very well designed and comfortable, with stunning lighting.

Generally, we enjoyed our stay at the hotel. There was a couple of issues like the toilet broke, and then the safe, which had all of our things inside. The broken safe, especially, caused quite a bit of inconvenience. Mostly, the issues were resolved quite quickly, though we were not offered any kind of compensation, which I was surprised.

I would stay at the Saran again, though not in peak season, as the pool area is too small for the about of guests when at full capacity, and the pricing is pretty high then too.

8/10

Excellent

03 Dec 2014

James

Well worth the money

my stay there was excellent. The hotel was well worth the money. The food here is excellent but your paying a little more for that excellence. It's a little ways away from everything but that maybe a good thing. The hotel is a little aged. It could use a little face lifting. But overall, well worth the money.

8/10

Excellent

18 Nov 2014

Jeremie

Nice hotel

I stayed 3 nights during November 2014, the weather wasn't good so i stayed a lot of time in the room.

10/10

Exceptional

16 Nov 2014

Verified traveler

ABSOLUTELY LOVED IT

NO COMPLAINS AT ALL. MY SON AND I ENJOYED OUR STAY AND THE STAFFS ARE FABULOUS.

10/10

Exceptional

21 Oct 2014

Natalie

romantic getaway

it is wonderful and relaxing
love the jacuzzi , big enough for two people to enjoy .

Partner

10/10

Exceptional

12 Oct 2014

Asad The Leo

Amazing

Very close to beach n not so far from other attractions. Rooms are spacious & clean. Whole experience was awesome.

Family

10/10

Exceptional

15 Aug 2014

Verified traveler

Comfortable Thai style hotl on point and beach.

Friendly, obliging staff. Great location. Rooms comfortable. Compact . Great outlook.

8/10

Excellent

16 Jun 2014

Andy

On the beach

Well placed for the beach and away from the noise of Chaweng.
Was quiet for this time of year which meant we were treated like royalty

Partner

10/10

Exceptional

19 May 2014

Tara

Hotel right on the beach and nice and quiet

Beautiful and quiet hotel on the southern end of Chaweng. Infinity pool overlooking ocean and the
restaurant is outdoors and with amazing food. Loved every minute of our stay there and have
recommended the hotel to others already.

6/10

Pleasant

14 May 2014

Verified traveler

Decent hotel but with some problems

The location of this hotel is very good quiet yet close enough to the chaweng area and very central for exploring samui.... the staff was excellent very sweet and helpful however the reason I am giving it a lower rating is mainly due to the pool and water quality. I stayed at other big hotels and resorts in Samui before and everywhere they had a water purifying system however at the Sarann the water was extremely hard and salty...it ruined my hair and my skin very badly...i have never experienced such salty water anywhere in a hotel before. The pool was also very badly maintained and again water quality in the pool was horrible so we never used it. I was staying with a friend and both of us had huge issues with the poor water quality....i think the hotel should invest in a water purifying system that level of salty hard water can be dangerous...my friend even got an ear infection which we believe was due to the water at this hotel. Other than this the hotel was nice,..and as i said the staff were very nice and friendly...always willing to help.

Family

10/10

Exceptional

22 Mar 2014

Nice and quiet.

My wife and I was on Koh Samui for one night and chose this hotel as it was far enough away from the crowds of Chaweng Beach and very reasonably priced for the comfort and service we received.

The service was very good although the charge to take us to the airport was 600 Baht which I thought was a bit much as we were taken to the hotel from the airport for 300 Baht.

Breakfast was good with a good variety ranging from continental to dumplings. The restaurant offered a Very good seafood for two but if that does not tickle your fancy there are a few nices restaurants within a few minutes walk on the beach.

All in a very good stay.

10/10

Exceptional

08 Mar 2014

Vivian

Simply AMAZING

The service here is amazing. The staff are super friendly, the rooms are clean, the outdoor jetted tub is simply luxury, the infinity pool is a beautiful shade of blue. The included breakfast is has quite a variety, the tour desk helped us with EVERYTHING, from hiring scooters to booking muay thai tickets. Location is good if you hire a bike. Not walking distance to much but perfect for romantic getaway. Would definitely recommend.

Partner

6/10

Pleasant

09 Feb 2014

kam

upgrade our room , we were happy,later it means that are no longer have breakfast we have to paid bth1500 for 2xpax so why do you upgrade us...i did not ask for an upgrade.........

Family

8/10

Excellent

11 Dec 2013

SF Mike

2 Night Stay

Rooms were spacious with a nice outside sitting area. Nice spacious shower/bath area. Hotel is in a quiet area at the end of the beach, short cab ride from the main shopping/eating area

6/10

Pleasant

02 Sep 2013

Verified traveler

Nice Hotel but far from the Chaweng Beach Area

Hotel is nice, but one can find better located hotels on Chaweng Beach. Expect a 200 baht Taxi ride everyday. There is nothing besides a few restaurants on the beach.

6/10

Pleasant

13 Jul 2013

MBA511

Could be wonderful...

The facility is nice and the location is beautiful, but there were a few issues. Most notably, our room (212) had a strange smell. We asked the front desk to help the first two nights. Their \"solution\" was to burn fragrance, which really did not help. A few other \"nice-to-haves\" could have really made this resort standout (e.g. DVD library for the DVD players in the room, more convenient shuttle times into town, etc.)

Partner

6/10

Pleasant

29 Jun 2013

Jeff

Nice but not that nice

The Sarann is located outside of town so you have to take a taxi whenever you want to go anywhere, which you certainly will want to do, esp. for meals as the cost of eating at the hotel restaurant is outrageous! They wanted 550 baht/person for breakfast...which is nearly 20 USD per person, an outrageous price for the US let alone in Thailand. There was a lack of hot water in the morning which I personally hate and the toilets where not operational on the day we left. It is very hard for me to understand how they could have recieved such high scores in the past!

Family

4/10

Poor

21 Jun 2013

Sam I Am

Half of Pear

I know that there were previous comments about 'The Saraan' about how fantastic this resort was and even getting an almost 5 stars rating... quite frankly, I find this rating to be quite misleading. Maybe, if my wife and I were able to make our decision to upgrade to the highest tier in terms of having the room right by the sea side, I might have a different view and yet again, when I approached the Concierge about the costs and the lady came back and advised that she will check with the Manager to see if a discount can be granted as the resort was quite empty, she never came back to me. Anyway, I can't really bad mount too much with the deal that I got from Hotels.com but I will leave one commment for you traveler to make your own decision. 1) Have you ever encounter a resort will give you only half a pear mix with other fruits like banana, apple and berries on the welcome fruit plate? I know this can be looked at as a matter of half full or half empty but half a pear...

Family

10/10

Exceptional

31 Mar 2013

Andrew

Exactly what i wanted

Absolutley needed a bit of luxury and that was what i got. nice clean and friendly staff. Really nice swimming pool and taxi service that really made things easy getting to the airport the next day.

8/10

Excellent

25 Feb 2013

Verified traveler

80 % Great

Service and staff were fantastic, however i noticed that the sheets were only changed twice in the 8 nights we stayed there, we did not place the card on the bed to not have the sheets changed. we noticed they were not changed because the sheets had stains already on them.
Other than that everything was fantastic, the breakfast was amazing and i otherwise thoroughly enjoyed my stay.

Partner

6/10

Pleasant

18 Dec 2012

Meghan Hartman

On a rocky beach and far from chaweng beach

The Sarran has very spacious rooms for the money, however, that is for a reason. They are far away from the tourist activities you can find near Chawang Beach. Also, the beach front area in front of the hotel is rocky and if you wish you go swimming you'll have to walk a bit. They do have a good restaurant if you want to spend your money recklessly and for no reason. We stayed there for two days just because the room we got was so nice. But I wouldn't recommend staying there if you are in it for anything other than a nice room.

Partner

10/10

Exceptional

31 Oct 2012

Joanna

Best decision!

My husband and I booked the Sarann Hotel for our honeymoon and could not be happier with our decision.
The location is right between two major beaches which allows everything to be very accessible.
The hotel staff is really amazing. Their service is impeccable and always have a smile on their face. They are extremely helpful and will go out of their way to help get you what you want and need.
We were able to book excursions and rent cars and motorbikes right from the hotel which is a very convienient feature.
The rooms are very spacious and gorgeous!
The hotel itself kept very clean. It was a very good decision for us to book the Sarann Hotel for our honeymoon!

Partner