Hotel Boutique 17

Chile , Valparaiso
Valparaiso, Calle Papudo N°557
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100 reviews shown

10/10

Exceptional

26 Mar 2026

Jennifer

Beautiful view of the port from our balcony. Big open glass doors to look out. On site restaurant was nice and breakfast included. The neighborhood is charming and very close walking distance to the funicular Concepcion.

Partner

8/10

Excellent

21 Mar 2026

Richard

Great location for exploring the town, excellent, helpful and friendly staff, breakfast was nice and the food is good at the restaurant if you wind up eating there.

Friends_and_family Friends

10/10

Exceptional

16 Mar 2026

Jose

Best view in the world!

10/10

Exceptional

04 Dec 2025

Edgar Jesus

Nice place, excellent service and support

10/10

Exceptional

18 Apr 2025

Kenneth

I've stayed here a few times. Very enjoyable with ocean views.

Business Self

10/10

Exceptional

20 Mar 2025

Quoc

Beautiful view of the bay. Very professional, friendly and polite staff. Niceclean, and comfortable bedding. Highly recommended.

Leisure Friends

10/10

Exceptional

28 Feb 2025

OVIAL

All good

Leisure Family

8/10

Excellent

18 Feb 2025

Robert

This is a nice hotel in a good location which is important in this area because most of the Galleries, restaurants and things to do are within a few blocks and that area is fairly safe but outside that area it's sketchy and a little dangerous. Many good restaurants in the area but you can see this whole safe neighborhood in one or two days. The staff is helpful but there is no elevator so if you have bad knees or back you're going to need to get the staff to bring your suitcases up some pretty steep metal steps. There is a decent Cafe and bar at the restaurant with a great View of the port although it's an industrial View

Leisure Family

10/10

Exceptional

11 Feb 2025

Nicolas

Awesome, friendly place.

Super friendly staff. Awesome night there.

10/10

Exceptional

16 Jan 2025

Benjamin

What a beautiful place. The rooms are clean and well appointed, the views are just incredible. There's a fantastic restaurant downstairs with views of the coast and harbour.

There's so much around the hotel to see within walking distance and the whole area is bursting with character. Our only regret was not staying longer.

Leisure Partner

10/10

Exceptional

06 Jan 2025

Maureen

Lovely staff. The hot water wasn’t working but they quickly offered a discount. Also helpful with local sights and security.

Leisure Partner

6/10

Pleasant

20 Dec 2024

Alba

Nice room, the only problem the hot water wasn’t working both days I was there, very friendly staff.

Self

10/10

Exceptional

17 Dec 2024

Jonathan

The Hotel Boutique 17 is a wonderful place. I cannot say enough good about it. The entire staff is great, from the front desk to the cleaning personel to the waiters at the restaurant. They are compitent and pleasant. The restaurant /bar has the best view in town and really good food. And the rooms are spacios, clean, and comfortable. I wish I had stayed there a month

10/10

Exceptional

06 Dec 2024

Jason

We really loved the stay here.

Leisure Partner

10/10

Exceptional

29 Nov 2024

Mark

Great value, great view. The ideal location on Cerro Concepcion. A beautiful view—from room 10–of the ever-changing port and looking across the entire width of the bay. Helpful and knowledgeable staff, with English. Excellent breakfast, and the onsite restaurant—sandwiches, mostly—was able to accommodate our late arrival on a Monday night. Nice contemporary design, well-appointed, with a vertiginous stairway that we got used to.

Leisure Partner

10/10

Exceptional

16 Nov 2024

John

Cute and trendy and almost perfect.

It’s a very cute and trendy hotel in a really good part of the city is close to many restaurants and amenities. Breakfast was included, which was nice, and it was good. Don’t be fooled by the cornflakes, they still come and take your order for a regular breakfast. Back terrace where breakfast is served has a lovely view of the harbor. My only small complaint is that the trendy open concept design of the staircase means that sound travels upward rather easily. I could hear kitchen staff preparing equipment or washing dishes or something fairly late at night.

Self

10/10

Exceptional

18 Oct 2024

Alan Stuart

Excellent Good Value Stay

Booked a room with an ocean view a week before arriving for two day visit - and it delivered with great views and perspective across the ocean and city - better than some in the city the guidebooks will say are 'spectacular'.
Very clean, quiet away from the port bustle below and very comfortable with excellent shower facilities and complimentary coffees.
Good service overall too.
If you have mobility issues then stairs up and down would be only reason to not stay here.

Self

8/10

Excellent

07 Jul 2024

Paulo

This place is nice. When you walk to the reception it looks a lot humbler than it actually is. The rooms are very nice, great ocean view from all of our rooms. Rooms are modern and well appointed, bathrooms are a bit too close to the bed, lacking privacy. The deck is nice, overlooking the ocean and neighborhood. Breakfast is served there and in the morning it was very cold. No heaters available. Quality of breakfast was from acceptable to not good enough. Staff was friendly. One highlight is the neighborhood. There are plenty of places to eat and sei k in walking distance. Overall wel liked it but would try a different place next time.

Leisure Friends

8/10

Excellent

05 Jun 2024

mary

Boutique 17 is centrally located and the downtown was walkable especially with the funicular. We arrived late at night and the check in was very easy which was appreciated after a long flight. The room was very clean and we had a great view. The only concern we had was the breakfast the buffet was very limited and you had to eat outside even though it is winter in Chile and very cold. People were sitting around in toques and winter jackets.

Leisure Partner

10/10

Exceptional

28 May 2024

Pavel

Lovely hotel in great location in beautiful city

This is an excellent location of the city in a very beautiful city. Our room had an excellent terrace with a view. It is a shared terrace with the next room, but it was private since nobody was occupying the other room. The staff at the front desk and the restaurant downstairs were very friendly. The complimentary breakfast is sumptuous. The beds are very comfortable and entire facility is very clean and well maintained.

Only thing they should add to their description is the location being next to the ascensor Concepcion. It is a great way to go up and down the hills, especially with luggage. First day, not knowing it, we used the stairs and uphill slopes to reach the hotel from the bus stop.

Partner

10/10

Exceptional

08 May 2024

Jin

The best place we stayed at in Chile! It was conveniently located close to attractions and all the good restaurants. Views are amazing, staff were super nice and greeted us with complimentary cocktails!
Highly recommended place to stay!!

Leisure Friends

10/10

Exceptional

07 Apr 2024

Tingyong

Good location and environment. But room facilities are so so

10/10

Exceptional

07 Apr 2024

Alexandra

The people at the front desk were extremely helpful. They provided me with directions and inflammation.

Leisure Self

8/10

Excellent

24 Mar 2024

Pedro

Great staff! Very friendly nd supportive. They provided great advice about the area and what to do nearby

Business_and_leisure Partner

10/10

Exceptional

22 Mar 2024

Verified traveler

The view was incredible. Staff was friendly and the location was great.

Partner

6/10

Pleasant

16 Mar 2024

Christian

Neighborhood is terrible. I did not y like it. I reserved this property due to Expedia rating which showed something that is not the same as what I really saw. I will never come back to this neighborhood

Leisure Family

10/10

Exceptional

10 Mar 2024

Kindra

We had a great stay, front desk staff very helpful, location convenient to metro and Lastarria street activities. Cute balcony off the room and standard Chilean breakfast spread. We saw some people get eggs with breakfast, but we never knew getting them was an option—so not sure how they found that out! There is an “honesty bar” with some snacks and drinks for your convenience to use and just write your room down to be added to the bill. They let us stay and use the pool area until our flight left at midnight even though we had to be checked out for the day. Overall great experience and would stay again.

Leisure Partner

10/10

Exceptional

08 Mar 2024

Bert

Place to stay

I liked this hotel so much I booked another night right away very trendy clean and the staff are amazing very eager to make your stay a memorable experience

Partner

8/10

Excellent

04 Mar 2024

Margaret

The location, neighbourhood, service, view from our room, Continental breakfast were all fantastic! The ONLY \"bad\" thing for me (& ONLY me!) - THE STAIRS!!! But I tolerated it, barely; that's what medication is for.

Partner

8/10

Excellent

17 Feb 2024

John

The location is perfect in this charming and funky town. Everything seemed close by and there were quite a few creative shops a few steps away. The views from the rooms facing the bay are magnificent. The staff is very helpful. Only complaint is the stars which are artful but confusing for older travelers like myself. Nevertheless, I would highly recommend this hotel.

Leisure Partner

10/10

Exceptional

12 Jan 2024

Jim

Great service and great location
Restaurant has about best view in Valparaiso

10/10

Exceptional

01 Jan 2024

Matthew

Highly recommend

This is an excellent little hotel. The location is just about the best in Valparaiso and our room had an amazing view of the bay. The guys who run it go out of their way to be welcoming and friendly. Even as far as reminding us about breakfast and offering to bring it to our room. If you’re visiting at a busy time, it would be a good idea to let them know at the time of booking that you will require parking. We didn’t, but they helpfully made space for us at last minute.

Partner

10/10

Exceptional

12 Dec 2023

lehlee

View fr terrace

8/10

Excellent

22 Nov 2023

Paula

El hotel en relacion precio calidad esta bien. La nina de la recepcion fue muy querida, de hecho no teníamos efectivo para el ascensor y ella se ofrecio a prestarnos dinero :). Muy amables. El desayuno rico. El parqueadero es bastante limitado.

Leisure Family

6/10

Pleasant

12 Nov 2023

Tomas

Muy buena ubicación y excelente vista.
Le falta mantenimiento al Hotel.

Leisure Partner

10/10

Exceptional

13 Oct 2023

David

Great and caring staff

10/10

Exceptional

22 Apr 2023

Barbara

Excellent location, nice view of the harbor, interesting style and decor, very friendly and helpful staff

Leisure Partner

10/10

Exceptional

04 Mar 2023

shannon

A real treat

This place is a real treat! Really feels like you’re spending the night in a castle. Very well run & nice staff.

Partner

8/10

Excellent

26 Feb 2023

Kenneth

Friendly staff, spoke English, clean room, cool view

Leisure Partner

10/10

Exceptional

17 Feb 2023

Alicia

Super cute and comfortable. Great view from the room. Restaurant downstairs very tasty.

Leisure Friends

10/10

Exceptional

24 Nov 2021

Kathleen

What a great little place!

We loved this place! The rooms are tiny, but clean and comfortable. Quirky design and a hip vibe. So glad we stayed 2 nights. Just about everything in within walking distane. One of the best meals I had in Chile was the cod for dinner! Incredible view from our room, snd even better from the rooftop bar. Complimentary glass of wne the first night...it was good, not crap wine! Helpful staff and great location.

Partner

10/10

Exceptional

17 Feb 2020

Verified traveler

Very nice ocean view and excellent breakfast. Staffs are very friendly.

Leisure Family

8/10

Excellent

20 Jan 2020

Verified traveler

Good location easy walking to port and tourist areas.

Leisure Friends

10/10

Exceptional

02 Jan 2020

Rossana

Wonderful New Year’s Eve gateway for 2. We watched the fireworks over the bay. Great service, great staff, great breakfast, eats, neatness, awesome city. We could not asked more! Happy New Year 2020

Partner

10/10

Exceptional

08 Dec 2019

Verified traveler

This hotel is centrally located and near to many restaurants. Very good service by all the staff

Leisure Friends

10/10

Exceptional

10 Jul 2019

Verified traveler

The location was fantastic. Staff were great, nothing was too much trouble. Beds were super comfortable and the place was clean.

Leisure Partner

10/10

Exceptional

05 Jun 2019

Diane

Fantastic stay

Absolutely amazing boutique hotel, totally as advertised (not all are!). The view was spectacular and service exemplary. Great location and handy to all amenities; other restaurants/cafes, shops, transportation etc Staff were incredibly helpful. Totally recommend and would stay again.

10/10

Exceptional

21 Apr 2019

Verified traveler

Stay Here!!!

Stay here!! This hotel was fabulous. The location is excellent for walking the beautiful neighborhoods of Valparaiso. Also an easy walk to the waterfront and the many walking tours that you can take. There are some lovely restaurants and shops nearby. The breakfast was wonderful and the staff superb. We had an ocean view room. Very quiet at night. The bedding was quite comfortable and the hotel provides both water and espresso in your room at no charge. My only suggestion for the hotel is that they change the bathroom doors. The bathroom wall to the room is glass with a very heavy glass door. It is awkward to enter the bathroom and the door can't be left open for ventilation. It would be a nice design feature to change those doors to slide open rather than swing open. Clearly not a reason to avoid staying here. You will truly enjoy your visit to Valpo with such a comfortable home base!

Partner

10/10

Exceptional

04 Apr 2019

kathleen

Cute boutique hotel with an amazing view

Small boutique hotel located in good place in town close to sights and resturants with wonderful service and amazing views.
I would highly recommend this property and would definitely stay again.

Family

8/10

Excellent

13 Mar 2019

Verified traveler

Location was good and hotel clean. Staff was very helpful

8/10

Excellent

15 Feb 2019

Verified traveler

Good but Needs Some Basics

In my opinion, nice little hotel in a safe part of Valpo but needs some basic room refinements, like a phone, an in room refrigerator, an ice bucket [want ice? Leave your room because there is no phone, go to the front desk, ask for ice, the front desk clerk has to go down to the kitchen and bring you back a bowl of ice cubes from a regular refrig - no ice maker in the hotel - and hand it to you to carry back to your room!]. No face cloths, no MIRROR except above the bathroom sink, had to ask for luggage racks. Nice view over a semi-private balcony/terrace to the ocean through sliding glass doors. Breakfast in lower level very basic/average. Front desk friendly and helpful.Would stay again if room amenities were added.

Partner

10/10

Exceptional

01 Jan 2019

Paul

Great hotel in Valparaiso

Superb location, really friendly, helpful staff, nice clean room and very good breakfast. Surely one of the best places to stay in Valparaiso!

Partner

10/10

Exceptional

27 Dec 2018

Sheryl

Very helpful and friendly staff.

Partner

10/10

Exceptional

24 Nov 2018

Malissa

My husband and I traveled with a friend who also stayed in a room there. The hotel looked recently renovated and had all of the basic necessities. Staff was very friendly and able to communicate in English too. The included breakfast was nice. Also, the location was in a convenient area.

Partner

8/10

Excellent

14 Oct 2018

Verified traveler

Right in the centre of the interesting part of Valparaiso. Staff very helpful and the room was cleaned well. Good facilities overall for a small hotel.

8/10

Excellent

16 Sep 2018

Minnie

The staffs were very nice and friendly and the ocean view room has a great view. However, the bathroom is TOO tiny and the staircase was narrow and scary. No elevator. If you have a large luggage and dont hike regularly, i would t recommend this hotel.

10/10

Exceptional

23 Jul 2018

Verified traveler

Nice place and friendly helpfull staff.

Great location! The staff were friendly and helpful. The views were amazing and the restaurants and coffee shop in the neighborhood were great as well.

10/10

Exceptional

04 Jun 2018

Jorge

Nice hotel, good neighborhood, nearby restaurants and other attractions of the hills of the city

10/10

Exceptional

04 May 2018

Roman

Cannot say more nice things about this hotel: it's a small, but well maintained hotel, clean rooms, hot showers, excellent breakfast, excellent location and breathtaking views. It has a nice terrace if your room has an ocean view, so you can go outside and sit there and enjoy the fresh ocean air. Location is perfect with lots of restaurants and bars nearby.

It says it's a 3 star hotel, but it's worth the money. You probably won't find anything better in Valparaiso and I think it deserves to be a 4 star for sure.

8/10

Excellent

09 Apr 2018

Verified traveler

Great view, location

Facing the waterfront, great view. Cerro Concepcion is one of the two best areas (Cerro means hill) . Staff very polite and helpful.
Hotel has been remodeled so it has new overtones, but is in need of some good cleaning and paint touch ups where dirty or ceilings peeling. The patio umbrellas were full of holes and dirty. TV limited to two channels in English. And finally— the staircase— open metal grid, wide spiral staircase. Made you dizzy going up or down and areas with no handrail. An elevator would fit perfectly in the space and give the hotel an advantage as all the hotels are Boutique style with no elevators.
Our room faced the ocean, and on a Friday night the very, very, loud, boom, boom, boom of music went on until 5 in the morning.

10/10

Exceptional

09 Apr 2018

Verified traveler

Amazing Stay in boutique hotel

This boutique hotel treated us amazingly. They are located in a great spot, the view is unbeatable and the free breakfast completely worth it! They were prompt to respond to questions, and immensely helped us with parking. Their concierge was a wealth of knowledge about surrounding events, tours etc and the rest of the staff was great to. We would come and stay here again in a heartbeat!!

Partner

8/10

Excellent

05 Apr 2018

Meike

Nice hotel in great location

Great location - lots of restaurants and art galleries nearby. Staff are super friendly and helpful, breakfast is one of the best we've had in Chile.

10/10

Exceptional

28 Mar 2018

Rossana

Cozy little place for a wonderful stay

Just a great choice in a great place. Welcoming and kind staff. Wonderful location and great cozy style.

10/10

Exceptional

26 Mar 2018

Leo

The hotel is located in a unique \"artsy\" community. Was fun to walk around the area.

Family

10/10

Exceptional

26 Feb 2018

John

Daniel was great.

Partner

10/10

Exceptional

22 Feb 2018

Stanley

it was a pleasant place to stay. No elevator, so if you can not do stairs, I would not recommend

10/10

Exceptional

05 Jan 2018

Doug

Beautiful area of town. The view from the hotel is amazing. Highly recommend!

Partner

10/10

Exceptional

26 Dec 2017

Kris

Heart of the historic arts district

Entering the hotel is like entering a modern designer’s dream home. The hotel is sleek, comfortable, colorful and beautifully appointed . Every surface is pristine and elegantly post industrial. The stairway to the second floor is composed of a slatted steel structure that is burnished and matte so as to carry out the warmth of the design without being cold and stark. The room, Room 5, has a wall of windows overlooking the restaurant below and the harbor beyond. The city view at night is stunning. The sliding door opens on a small balcony softened by the lush vines framing the sides. I cannot say enough about the location. Everything is within a mile of the hotel, the Pablo Neruda house, the Paseos Atkinson and Gervasoni, the Victoria Regina funicular, etc. Be sure to catch dinner in the restaurant in the basement; the chef is brilliant

Partner

10/10

Exceptional

24 Dec 2017

Dan

Wonderful hotel in Valparaiso

This hotel is the perfect place to stay in Valparaiso, located in the midst of the winding streets and mural that bring people to the city. The staff is very friendly and helpful, and the breakfast buffet plentiful with great omelets.

Partner

10/10

Exceptional

13 Dec 2017

Verified traveler

Superb in every way!

This is a wonderful hotel! I loved the whole experience; the friendly and helpful staff; the comfortable and clean room; the stunning restaurant and view, excellent food, and the hotel's location in this extraordinary Chilean city.

8/10

Excellent

30 Nov 2017

Farhan

Great spot in the City. The rooms were very comfortable and cosy, perfect for a weekend getaway or a longer stay. The Hotel is located in a nice quite neighborhood and the water view from the room is fantastic. Overall, very clean and trendy boutique.

Partner

8/10

Excellent

30 Nov 2017

Kent

Very good location, Great Staff

Staff were extremely polite and helpful. We had a problem with our car and they worked very hard to help us. Can't thank them enough.

Excellent restaurants nearby.

10/10

Exceptional

24 Nov 2017

Richard

Beautiful hotel

Partner

8/10

Excellent

03 Oct 2017

Verified traveler

noise

hotel rooms are not very sound proof, so you hear lots of noise. other than that the rest is fine.

10/10

Exceptional

14 Sep 2017

Jocelyne

Lovely hotel in the middle of everything!

From the moment we entered until the morning we left (2 night stay), we were welcomed and made comfortable in this small hotel with sea views.

Our bags were carried upstairs on arrival and back down on departure by the helpful and kind staff. Included breakfasts offered cooked eggs in any style, as well as the usual cut fruits, breads, yogurt, etc. Along with regular coffee and tea, espresso was also offered.

We were delighted with the location, which was in a safe area and in walking distance to many restaurants, shops and the colourful, amusing wall murals.

A great stay at a very reasonable price!

8/10

Excellent

04 Sep 2017

Guillermo

Nice hotel in a hot area

It is a nice little hotel in the best part of Valparaiso

Partner

10/10

Exceptional

04 Sep 2017

Verified traveler

Excellent. Excellent. Excellent. Excellent. Excellent.

10/10

Exceptional

15 Aug 2017

Kandice

Wonderful location in Valpo

Hotel Boutique 17 is a cute hotel at the top of the hill overlooking all of Valparaiso, Vina del Mar, and the beautiful coast. The views from the restaurant and ocean-view are unbeatable!! It's in a great walkable location, parking is easy enough to find nearby. Highly recommend this place!

Partner

10/10

Exceptional

13 Aug 2017

Verified traveler

The best view and confort!!!!

It has been an excelent experience, the best view Of Valparaíso, breakfast was very good, fruit juices, fresh fruit, yogurts, nuts, almonds, croissants, eggs made to your taste, We really enjoyed our stay. We will recommend !!!!!

Partner

8/10

Excellent

26 Jul 2017

Verified traveler

Amazing view

Fantastic location, modern clean room, great wi-Fi, and friendly staff
Also good breakfast

10/10

Exceptional

03 Jul 2017

Lanster

Awesome hotel, location, staff and food!

Wonderful hotel stay, staff was very friendly and accommodating (even spoke English). Stayed two nights Super clean room, beautiful view, great bed and bathroom. Can't imagine a better hotel in Valparaiso! Nice breakfast included every morning. Guests receive a 20% discount in the in house restaurant \"M\" and it was a fabulous meal!! (And I never eat in hotel restaurants.)

10/10

Exceptional

20 Jun 2017

Verified traveler

At the top of a hill which puts it in the best part of town. Not too difficult a hike up, or take a cab. Overall a great place to stay.

10/10

Exceptional

20 Jun 2017

Richard

Excellent, quiet, comfortable.

8/10

Excellent

24 May 2017

Sergio

Nice modern Boutique hotel in Valpo

The hotel is really nice and has very modern interior look, the staff is attentive and helpful.
I was in the deluxe suite with a great view of Valparaiso's harbor, my only complain was that I was able to hear all the sounds and noises happening on the stairs and corridors, which can become annoying if you have bad luck (like me) to have a noisy neighbour at the room in front, otherwise I highly recommend this hotel.

Partner

8/10

Excellent

18 Apr 2017

Richard

The hotel and staff were lovely, except the nature of the hotel with the metal stairways and where the front door was situated made the hotel very noisy at night time, apart from that it was great, good location too. We did find it strange not to have tea and coffee making facilities in the room though.

Partner

8/10

Excellent

16 Apr 2017

Edward

Nice place if you can find it.

GREAT VIEW. Virtually impossible to find. Siri got lost several times. Nice room, comfortable bed. Only problem was with stairs. They are not solid, but are vertical metal slats. High heels cannot be worn.

Partner

10/10

Exceptional

22 Feb 2017

Verified traveler

Beautiful view of ocean overlooking the port. \n

The room was perfect, modern, clean, overlooking the ocean. Great views and great location to the best restaurants and shops. Truly a great place to stay when visiting Valparaso.

Partner

6/10

Pleasant

16 Feb 2017

Paul

Must do better

Think this hotel has some good points - but seems to show a lack of care in management and be in need to of a tidy up and clean out - outside terrace area could have been really nice but was cluttered with broken tables and chairs. The place felt more like a hostel - please tidy it up as it wouldn't take much to make this hotel amazing.

Partner

10/10

Exceptional

14 Feb 2017

David

Great Valpo Hotel

Great location, nice views, cool vibe, and friendly, helpful staff.

Family

8/10

Excellent

03 Jan 2017

Verified traveler

It was good- staff very friendly. Breakfast very basic and just ok. View lovely but hotel a bit difficult to find.

Partner

10/10

Exceptional

23 Dec 2016

Verified traveler

The best

Small hotel, very friedly, magnificent view. Good location.

10/10

Exceptional

22 Dec 2016

Deepak

Classy Boutique Style Hotel

A very elegant and gem of a find in the Hills of Valparaiso, Chile. Great location to taste gastronomical restaurants within walking distance (example Restaurant Conception)
Staff very friendly and go all the way to make you feel welcome, great breakfast made to order

Family

10/10

Exceptional

28 Nov 2016

Jeremy

delightful hillside hotel

This hotel is perfectly located to explore the historic hillside area of Valparaiso and just a short walk to the downtown & port area . Ideally located to access the many art galleries , bars and restaurants , but far enough away from the noisy nightclubs in the downtown area. Staff were very accommodating and views from their restaurant are incredible

8/10

Excellent

20 Nov 2016

Pilo

They need to replacing bed mattres.

Nice little hotel, good food, great view of Valparaiso's bay

8/10

Excellent

27 Oct 2016

jennifer

hills of Valapariso

Great location! Challenging to drive to with narrow windy roads but great for wandering on foot. Staff is incredibly friendly and helpful. It was nice having a terrace with view of the water. Room was a little loud. Could hear people up and down stairs and morning seagulls. Great town to visit

Partner

8/10

Excellent

26 Oct 2016

Verified traveler

Great rooms, not so great staff

We had a large room overlooking the sea and the terrace with a small balcony. Hotel in great location. Room was beautiful, bathroom quite big (glass wall so not very private) and everything was of a good standard apart from bed (on wheels and slightly bent in middle).
One thing that we really weren't happy with was the staff. The staff do not acknowledge you when you walk into the hotel and seemed to be on their phones most of the time. It took some prompting for them to answer any queries. There were a couple of exceptions though - a couple of staff members were very welcoming!

10/10

Exceptional

09 Aug 2016

Arnaud

Very nice hotel with amazing ocean view

We stayed one night in this hotel, its location is perfect to visit Valparaiso. They originally gave us a room with street view and we asked to get an ocean view, and they immediately agreed and did the switch. Good breakfast.

8/10

Excellent

11 Jul 2016

Jose

Nice hotel, close to main attractions.

Great people and ambient. Amazing breakfast and service.

Partner

10/10

Exceptional

30 Jun 2016

Verified traveler

Great little hotel

Best / most scenic Cero of Valpo. Safe neighbourhood at night and relaxed atmosphere

8/10

Excellent

31 May 2016

Verified traveler

Wonderful Place needs a little more guest services

This is a beautiful hotel situated in the best part of Valparaiso. You are one block away from the best restaurants, best views, culture, bars, and the elevator to take you down to the port. I cannot give this hotel 5 stars because I believe that friendliness and front desk service is very important. I think the front desk staff need to act like they are front desk and be more welcoming, more willing to help, more attentive, and when you check in it is important to receive all information about your stay. We were just told how to open our door and that was all. I had to ask if our reservation had breakfast or not, because the girl at the front desk did not even tell us we had breakfast. It is a very nice place to stay and very convenient but sometimes when you go to a hotel the things that stick with you are the friendliness of the staff.

Partner