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Casa Puente Hotel

Valparaiso · Chile

San Agustín 552View location

9.0/10Excellent92 Reviews
Cleanliness9.2/109.2
Service9.6/109.6
Comfort9.0/109.0
Condition8.6/108.6
Neighborhood9.6/109.6
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Casa Puente Hotel

Situated in Valparaíso, 300 m from Baburizza Palace, Casa Puente Hotel Boutique features accommodation with a seasonal outdoor swimming pool, free private parking, a bar and a shared lounge. 300 m from Yuguslavo Walk and less than 1 km from Gervasoni Walk, the property offers a garden and barbecue facilities.

The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.

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With a stay at Casa Puente Hotel Boutique in Valparaiso, you'll be within a 5-minute walk of We Are Not Hippies Mural and Fine Arts Museum. This hotel is 0.2 mi (0.4 km) from Paseo Yugoslavo and 0.2 mi (0.4 km) from El Peral Lift.

Make yourself at home in one of the 15 individually decorated guestrooms, featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and minibars, and housekeeping is provided daily.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:30 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

    We have included all charges provided to us by the property.

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • Late check-in fee: CLP 20000 for check-in between midnight and 7:00 AM

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

We Are Not Hippies Mural 0.3 km / 0.2 mi
Fine Arts Museum 0.4 km / 0.2 mi
El Peral Lift 0.4 km / 0.3 mi
Paseo Yugoslavo 0.4 km / 0.3 mi
Immigrant Museum 0.6 km / 0.4 mi
Wallstreet Porteno 0.6 km / 0.4 mi
Casa Mirador de Lukas 0.7 km / 0.4 mi
Mirador Paseo Gervasoni 0.7 km / 0.4 mi
Navy Building 0.7 km / 0.4 mi
Reina Victoria Lift 0.7 km / 0.4 mi
Turri Clock Tower 0.7 km / 0.5 mi
Plaza Sotomayor 0.8 km / 0.5 mi
Concepcion Lift 0.8 km / 0.5 mi
Paseo Atkinson 0.8 km / 0.5 mi
Monumento de los Heroes de Iquique 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 12
  • hotel
  • Car park
  • 24-hour reception
  • Wi-fi
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Casa Puente Hotel

9.0
Excellent
92 Reviews
Cleanliness
9.2 /10
Service
9.6 /10
Comfort
9.0 /10
Condition
8.6 /10
Neighborhood
9.6 /10
Amenities
8.0 /10
50 reviews shown
10/10
Exceptional
13 May 2026
Simon
Cutest hotel I’ve been in. Love the room and decor. Location is up the hill so be prepared to climb if you walk. Uber would be a good option but we walked. Breakfast was simple. Staff were excellent. Google maps showed the correct location but announced we had arrived when we were still 1min away. Hotel is mostly below street level and not easy to see.
Partner
10/10
Exceptional
19 Mar 2026
GARY
Staff and manager were superb. Unique and artistic
6/10
Pleasant
17 Feb 2026
Michael
No AC or fan → rooms very hot; couldn’t open windows at night (barking dogs)
No hot water in the shower first two days
Dog poop on entrance walkway that wasn’t properly cleaned
Contradictory communication (check-in listed as 14:00 vs 15:00)
Asked about housekeeping; we declined → room cleaned anyway
Partner
10/10
Exceptional
05 Feb 2026
Alana
The staff was super friendly and helpful. Fernando gave us lots of recommendations for restaurants, where to walk, and tips to stay safe.
Leisure Friends
8/10
Excellent
16 Jan 2026
Mikos
Nice boutique hotel. Very friendly staff
Partner
8/10
Excellent
13 Jan 2026
Gonzalo
Friendly and helpful staff, clean, peaceful room, great art-deco. The pool and outside terrace were closed however. We still enjoyed our stay!
Leisure Partner
10/10
Exceptional
14 Dec 2025
George
Clean room, fun art. Staff were super helpful!
Leisure Partner
8/10
Excellent
07 Dec 2025
Jean Pierre
One of the few hotels with a free and safe parking. Staff was excellent and very helpful. The hotel was very clean but the quality of the beds and chairs could be better. Overall good quality for price.
Leisure Self
8/10
Excellent
07 Dec 2025
Catharine
Quaint hotel outstanding art work and great location. Such helpful staff. Just a pity the pool wasn’t active
Leisure
10/10
Exceptional
28 Nov 2025
Fiona
Wonderful staff, helpful, attentive, and very friendly. very original décor and art work throughout the hotel. Good breakfast. Comfortable bed. Good hot shower. Fabulous location.
8/10
Excellent
07 Apr 2025
Karyn
I would suggest covering the window over the door to help darken the room at night. I was in the first floor and my room only got dark once the lobby lights were dimmed. Other than that the hotel was nice.
Leisure Self
10/10
Exceptional
12 Mar 2025
Olivier
We loved this hotel, unique for its art, quietness, kind and helpful staff and great location. We highly recommend it. Points of improvement: The area around the hotel is not super tidy. The pool was empty.
Leisure Partner
10/10
Exceptional
02 Mar 2025
Lina
Casa Puenta is a charming house on one of Valparaiso's many hills. Each guest room is designed by a different local artist, and the shared spaces in the house were full of beautiful art. The owners, and the entire team were very lovely and made us feel both at home and on a luxurious vacation. Thank you so much for a magical time!

Like many of Valparaiso's buildings, it is only accessible by stairs, which is the only downside.
Leisure Partner
10/10
Exceptional
24 Jan 2025
Alice
The staff were wonderful. Thank you Christopher.
10/10
Exceptional
17 Jan 2025
David
Service was great! Location, great! But you need to always ask the staff to leave or to enter as it is good security. Car is parked in a locked parking so you need to ask to get stuff in out and to go. Downtown so location is perfect! But with downside like dogs barking at night and morning.
Business_and_leisure Partner
10/10
Exceptional
22 Nov 2024
Armando
I liked that the hotel is almost an art galleria, with several paints and sculptures. They have a secure parking that's not common in that area. Staff is friendly and kind.
It's not far from the famous urban art streets that are recommended to walk during the day. Avoid the halls at night.
Leisure Partner
8/10
Excellent
20 Nov 2024
Belgheis
The art in the rooms and in the hallways. Breakfast was very bad. Staff was very nice.
Leisure Friends
10/10
Exceptional
11 Nov 2024
Nancy
Off street gated parking is a real plus in Valparaiso! Staff was very helpful!
Leisure
10/10
Exceptional
12 Sep 2024
Roberto
Very fancy and nice place. Our room's TV only had channel, but for a soccer game we wanted to watch they let us use an adjacent room to do so. Fancy lighting but the light in the hallways was too poor to see the room lock well. Also bedside reading lights should be added.
Leisure Friends
10/10
Exceptional
16 Aug 2024
Jacqui
Great location. Very helpful staff. Quirky property that suits the neighbourhood. Highly recommend for those who enjoy individual accommodation
Leisure Partner
10/10
Exceptional
02 Jun 2024
Adriana
You have to take some stairs to enter the property but that is normal in the “cerros” of Valparaíso and the staff is ready to help you with the luggage. They also offer a safe parking place which is not that easy to find in Cerro Alegre.
10/10
Exceptional
03 May 2024
Didier

Very nice hotel

Very nice hotel
Friends_and_family Family
10/10
Exceptional
26 Mar 2024
Verified traveler
The staff was extremely helpful and the hotel itself was a delight with a great location .
Leisure
8/10
Excellent
23 Mar 2024
Knud
Nice hotel, but a bit Worn down. Good location. Very nice staff, arranged pick up in the harbor and transportation in end of the stay to Santiago
Leisure Family
10/10
Exceptional
27 Feb 2024
Philippe
The hotel has lots of style, with unique art on every wall!

Easy walking access to dining and murals and views, if you have strong legs!

The staff is exceptional for attention, advice and help with reservations.

It is very quiet. We extended our stay.

Sunbathing is good, but the pool is very small. The rooms are large, with traditional furniture and very good beds and showers.
Leisure Partner
10/10
Exceptional
26 Feb 2024
Birgitte
Fantastic stay in Valparaiso at this hotel! The staff, in particular, Juan Jose, was amazing. Felt very safe and well taken care of. Hope to come again!!
Leisure Partner
6/10
Pleasant
29 Nov 2023
Deborah
This hotel is a lot older and shabbier than it looks online. We were given a room facing the cliff, so no view either. Still enjoyed our stay due to the great location. The town of Valparaiso is quirky and fun, this hotel is in perfect location to walk the lanes of restaurants and bars. There were some great restaurants in the town, had fantastic food, wine and pisco sours!
Leisure Partner
10/10
Exceptional
05 Nov 2023
Deborah
Excellent value for a unique hotel. Was a little difficult to find, but the staff were very helpful and guided us to the property. Would definitely recommend!
Leisure Partner
10/10
Exceptional
02 Aug 2023
Ashley
Beautiful views, fabulous staff!
Leisure Partner
10/10
Exceptional
16 Mar 2023
Marcos

Staying inside a beautiful art museum

The service was excellent. We arrived and had a very bad impression from the street. As soon as we steped inside - uau! What a jewel.
Friends_and_family Friends
10/10
Exceptional
26 Feb 2023
peter

Great place to stay in fabulous town

Great location close to restaurants and sites. Large clean rooms in small cosy hotel. Very helpful, welcoming staff. What more could you ask for !
Partner
8/10
Excellent
21 Feb 2023
Wendell
Beautiful setting and outstanding staff—and a free 1/2 bottle of red wine!
Leisure Self
8/10
Excellent
31 Dec 2022
Marzieh
My room was very beautiful and comfy. There was a problem with Aircondition, when it was turned on , it made a terrible sound in the bathroom. I had to turn it off, even some times the room was very warm. Otherwise staf was very friendly and helpful. My mobile was stolen the day before my departure and the receptionist (the guy with gray hair) helped me to call mobile provider and block my SIM card, as I do not speak Spanish. The young girl working there even she did not speak English , but she was very nice and friendly. I would say I had a good time there and thanks to the staff.
Leisure Self
6/10
Pleasant
03 Dec 2022
gregory
This hotel is a converted great house. There is fabulous art throughout the property. The problem is the rooms lack amenities expected in a 4 or 5 star hotel. No tissues, washcloths, clock or charging station. Excellent staff and breakfast. Hotel is down 30 stairs from the street: a problem when you must carry them up to the street.
Leisure Family
10/10
Exceptional
27 Nov 2022
Paul

Superb choice

Beautiful building, stunning design and decor inside, very comfortable, good location, great helpful staff.
Partner
10/10
Exceptional
20 Sep 2022
Margaret
Very nice, frendly and clean hotel.
Partner
10/10
Exceptional
16 May 2022
Francois

5 stars

very nice hotel, great service, excellent location, free secure parking. Friendly staff.
Partner
6/10
Pleasant
29 Oct 2019
Verified traveler
The room was great and I love the painting and artistic side of the hotel. We took a superior room, with a great view that was nice an large. There was no water...well, each morning we had to ask for the water to be turned on. It seems really over-priced. There was basically one staff person -- the same person -- who was responsible for the place while we were there; he was helpful.
Leisure
10/10
Exceptional
12 Oct 2019
Verified traveler
Gorgeous old mansion with lovely works of art. Nice patio. Great breakfast. Helpful staff
Leisure Partner
10/10
Exceptional
24 Mar 2019
Verified traveler
Incredibly quaint boutique hotel. Beautiful property, rooms, art.
Leisure
10/10
Exceptional
09 Mar 2019
Nicholas J

Great place to stay in Valparaiso

Lovely boutique hotel, beautiful grounds. Staff were incredibly friendly and helpful.
Partner
8/10
Excellent
09 Aug 2018
CookGirl
stayed here fore several days recently. Got off to a very rough start with the check in since there is NO WAY to find the place with a car and nobody was answering the phone. It wall worked out and the next day I received a heart-felt apology from the owners. If you plan on driving ot the hotel, let them know in advance and make sure you can use your phone in Chile.
The hotel is decorated with beautiful art, each room with a different piece and most from different artists. Many of the rooms have beautiful views.
The bathrooms are small and during my stay, the hot water for the shower was not very hot.
There is no central heat or central air in the hotel. This was a problem the first morning and I got some lame excuse from the woman in reception about their only being one heater for each floor and I could not have heat in both my room and the breakfast area. A nice young man helped me after this. If they really don't have a heater for more rooms, this could be a big problem if the hotel were busy. For hot days, they only have fans for the rooms. I don't know how hot it gets in Valparaiso, but I am assuming there are times when it can get quite hot. For this reason, I would not recommend the hotel in the summer.
The breakfast is quite good. Coffee is very good.
The staff in the hotel, with the exception of the first day issues, was wonderful. Helpful, nice, friendly.
All in all, I liked the hotel. I do think it's a bit overpriced for what you get, but I would recommend it.
8/10
Excellent
03 May 2018
Colin
Had a great time at this hotel! The hotel was a new renovation of a historic old building in a great part of Valparaíso. Each room is stylishly made over by a different local artist. I LOVED my room. There are fantastic bars, restaurants and shops all in the area, within blocks. And the historic Plaza Sotomayor and Port of Valparaíso are just a 15-minute (downhill) walk away!
10/10
Exceptional
28 Apr 2026
Juliana
A experiência foi incrível. O quarto muito confortável. Toda decoração e o café da manhã são arte pura. Um encanto. A primeira vista ficamos apreensivos porque o acesso é descendo uma pequena escadaria e o estacionamento lembra um cemitério. Mas ter onde estacionar em Val Paraíso já é um luxo. A localização também é muito boa.
Partner
8/10
Excellent
27 Feb 2026
Thaisa
O quarto é bonito, mas me pegou muito de surpresa não tem ar-condicionado. O Frigobar tambem bem antigo. O café da manhã bem gostoso. Não possui elevador, então quem possui questão com mobilidade não é recomendado.
10/10
Exceptional
19 Jul 2025
Erika Marcela

Excelente Atención

El hotel para mi fué de 10 en todos los aspectos, excepto que en las fotos se veían mejor las camas y el espacio del cuarto vs la realidad
Friends_and_family Family
8/10
Excellent
02 Mar 2025
Rafael
O hotel é bem localizado e os funcionarios sao muito gentis.
Ficamos em um quarto no andar do cafe da manha, mas como.acordamos cedo nao foi um problema.

Quarto bastante amplo.

Pontos negativos: cafe da manhã nao tem variedade e é servido em uma.bandeja na propria mesa - todos os dias sao iguais.

O acesso a portaria do hotel é escondido e a rua é muito suja, com.cheiro forte de urina e fezes de cachorro.
8/10
Excellent
14 Jan 2025
Hector
Solamente diria que la piscina pense que era mas grande, ya que en las fotos asi se observa, pero por lo demás, el lugar es precioso
Leisure Partner
4/10
Poor
04 Jan 2024
Verified traveler

Decepcionante

De hotel boutique só tem o nome. Selecionamos o hotel com base no que ele dizia oferecer: conforto, estacionamento, piscina, boa localização e café da manhã. Realmente tem estacionamento e a localização é excelente, mas de resto foi decepcionante. Ao chegarmos nos informaram que o café da manhã era das 8h às 10h, pois bem, no dia seguinte, após uma noite ruim pois o ar condicionado não funcionava e tinha alguma coisa que fazia um barulho de motor em algum outro quarto o tempo todo, fomos ao café as 8h e para nossa surpresa não tinha nada e nos falaram que seria só às 9h. Sem contar que a piscina, segundo o próprio funcionário do local, não é utilizada pois é muito fria e está na sombra de várias árvores (ou seja, serve só pra foto!). Pra completar a limpeza do banheiro deixou muito a desejar e as toalhas de banho do quarto estavam rasgadas. Pagamos caro para algo ruim.
Partner
10/10
Exceptional
26 Dec 2023
Ivonne
Hermoso hotel el personal super amables
Partner

Location & surroundings

Casa Puente Hotel
San Agustín 552, Valparaiso, Chile

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Casa Puente Hotel

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