CB
Continental Breakfast
This meal plan may be available depending on the selected room/rate.
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8.8/10Excellent327 Reviews
Cleanliness9.2/10 9.2
Service8.6/10 8.6
Comfort9.2/10 9.2
Condition8.6/10 8.6
Location9.2/10 9.2
Neighborhood9.4/10 9.4
Amenities8.6/10 8.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Enjoy Viña del Mar
This stunning hotel is located in Viña del Mar, only 100 metres away from the beach. The property is conveniently located only 3 kilometres from Viña's airport and offers on site complimentary parking spaces for those travelling with their own vehicle and who might need it.
The hotel's elegance and comfort have positioned it as one of the best in Chile. It enjoys an unrivaled location in Viña's most touristic area, opposite the sea, surrounded by the gardens of Viña's traditional Casino.
Moreover, it offers various outdoor activities, including golf, city tours and visits to wineries and museums. We inform you that for annual maintenance works of pool and jacuzzi area, for this reason the following dates will be closed Start: 10/08/2018Term: 10/28/2018
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When you stay at Enjoy Viña del Mar in Vina del Mar, you'll be connected to the convention center, just steps from Avenida Peru and Vina del Mar Casino. This casino hotel is 0.5 mi (0.8 km) from Acapulco Beach and 0.8 mi (1.2 km) from Caleta Abarca Beach.
Make yourself at home in one of the 60 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
4:00 AM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Beach nearby
By ocean
Professional property host/manager
Guests must provide health documentation
Guests must provide proof of COVID-19 vaccination
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
We have included all charges provided to us by the property.
-
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-out is available.
- At check-in, guests must provide a record of full COVID-19 vaccination.
-
Special Instructions
This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. If driving, please contact this property in advance for more information (e.g., directions). For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Airport shuttle fee: USD 110 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Avenida Peru
0.1 km / 0.1 mi
Vina del Mar Casino
0.1 km / 0.1 mi
Wulff Castle
0.8 km / 0.5 mi
Acapulco Beach
0.9 km / 0.6 mi
Palacio Presidencial de Cerro Castillo
1 km / 0.6 mi
Palacio Carrasco
1.2 km / 0.7 mi
Museo de Arqueología e Historia Francisco Fonck
1.2 km / 0.8 mi
El Sol Beach
1.2 km / 0.8 mi
Caleta Abarca Beach
1.3 km / 0.8 mi
Vergara Pier
1.3 km / 0.8 mi
Francisco Fonck Museum
1.3 km / 0.8 mi
Flower Clock
1.4 km / 0.9 mi
Plaza Vergara
1.5 km / 0.9 mi
Teatro Municipal
1.5 km / 0.9 mi
Quinta Vergara
1.6 km / 1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Double rooms: 30
- Suites: 10
- Superior rooms: 20
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Nearest Bus / Metro Stop
- Beach
- Wheelchair-accessible
- Car park
Show 55 more facilities & services
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Local and international calls
- Transfer serviceExtra charge
- Airport Shuttle
- Room serviceExtra charge
- Laundry serviceExtra charge
- LaunderetteExtra charge
- Medical serviceExtra charge
- Babysitting serviceExtra charge
- Multilingual staff
- 24-hour security
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- Shop
- Garden
- Terrace
- Concierge
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Café
- Bar
- Restaurant: 3
- Non-smoking area
- Poolside snack bar
- Banquet hall
- Air conditioning in Restaurant
- Conference room
- Meeting room
- ProjectorExtra charge
- PhotocopierExtra charge
- Business centre
- Indoor freshwater pool: 1
- Children playground
- Casino
- Sauna
- Steam bath
- Turkish bath (hamam)
- MassageExtra charge
- Spa treatmentsExtra charge
- Hairdressing salon
- Beauty salonExtra charge
- Breakfast
- Breakfast buffet
- À la carte lunch
- À la carte dinner
- Non-smoking establishment
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
AI
All Inclusive
Meals and selected drinks/services may be included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEnjoy Viña del Mar
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEnjoy Viña del Mar
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEnjoy Viña del Mar
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEnjoy Viña del Mar
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIOR SEA VIEWRoom • SUPERIOR SEA VIEWROO.SU-VM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR SEA VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEnjoy Viña del Mar
Room SUPERIOR SEA VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR SEA VIEW
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU-VM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE SUPERIORSINGLE • SUPERIORSGL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEnjoy Viña del Mar
SINGLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SGL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIORTWN.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEnjoy Viña del Mar
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEnjoy Viña del Mar
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEnjoy Viña del Mar
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEnjoy Viña del Mar
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEnjoy Viña del Mar
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 70 m²DBL.DB
Room overview
Non-smoking room- Room size
- 70 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
- Safe
- Central heating
- Bathtub
- Centrally regulated air conditioning
- TV
- Hairdryer
Show all 16 amenities
- Children share the bed with parents
- Shower
- Housekeeping
- Bathroom
- Cable TV
- Slippers
- Alarm clock
- Cot on demand
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEnjoy Viña del Mar
DOUBLE WITH DOUBLE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 70 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DB
Room amenities
- Wi-fi
- Wheelchair-accessible
- Safe
- Central heating
- Bathtub
- Centrally regulated air conditioning
- TV
- Hairdryer
- Children share the bed with parents
- Shower
- Housekeeping
- Bathroom
- Cable TV
- Slippers
- Alarm clock
- Cot on demand
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR SEA VIEWDOUBLE • SUPERIOR SEA VIEWDBL.SU-VM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR SEA VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEnjoy Viña del Mar
DOUBLE SUPERIOR SEA VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR SEA VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-VM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room PARTIAL SEA VIEWRoom • PARTIAL SEA VIEWROO.PS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- PARTIAL SEA VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEnjoy Viña del Mar
Room PARTIAL SEA VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- PARTIAL SEA VIEW
Adult and child limits apply within the room's total guest limit.
Room code: ROO.PS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 70 m²DBL.SU
Room overview
Non-smoking room- Room size
- 70 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Children share the bed with parents
- Housekeeping
- Cable TV
- Slippers
- Alarm clock
- Cot on demand
- Wi-fi
- Wheelchair-accessible
Show all 16 amenities
- Safe
- Central heating
- Centrally regulated air conditioning
- TV
- Hairdryer
- Bathtub
- Shower
- Bathroom
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEnjoy Viña del Mar
DOUBLE SUPERIOR
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 70 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Room amenities
- Children share the bed with parents
- Housekeeping
- Cable TV
- Slippers
- Alarm clock
- Cot on demand
- Wi-fi
- Wheelchair-accessible
- Safe
- Central heating
- Centrally regulated air conditioning
- TV
- Hairdryer
- Bathtub
- Shower
- Bathroom
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN PARTIAL SEA VIEWTWIN • PARTIAL SEA VIEWTWN.PS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- PARTIAL SEA VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEnjoy Viña del Mar
TWIN PARTIAL SEA VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- PARTIAL SEA VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TWN.PS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEnjoy Viña del Mar
DOUBLE SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEnjoy Viña del Mar
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEnjoy Viña del Mar
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room WITH VIEWSRoom • WITH VIEWSROO.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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Check availabilityEnjoy Viña del Mar
Room WITH VIEWS
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.WV
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Guest reviews
What other guests saying about Enjoy Viña del Mar
100
reviews shown
Thomas
We had a lovely room overlooking the sea. We particularly liked the rooftop pool and gym facilities as well as the free underground parking. The staff were courteous, friendly and helpful
Cyrus
Cleaning staff was great. Front desk was helpful. Breakfast was good.
Katherine
Spacious room but very little other than a safe and bathrobes. No tea/coffee making facilities or furniture on the beautiful balcony overlooking the sea.
Catherine
Breakfast was just ok. Room was clean. Large and comfortable. Friendly staff. Very convenient location and safe. Beautiful view of the ocean.
Matias
Good hotel. Good food locations for dinning.
Tara
We loved the large room and the amazing view. It was also walking distance from food and fun and, of course, the beach. The breakfast was delicious with lots of options. The staff was friendly, attentive and helpful. The room smelled like smoke a bit at night, but opening the balcony door helped with that....but some mosquitoes got in that way. Other than that, we really enjoyed our stay and would stay again.
Marlene
This place IS NOT was it used to be.....Every time I came to Chile I stayed at this place but for my next visit I will be looking for a new one. This hotel now is dirty a bad bad customer service. I am really disappointed. Many bad little things happened during my stay. Even the surrender areas are bad and made feel unsafe. Casino was terrible and almost impossible to get a drink. Overall \"Bad Experience\"
Michael
Great hotel with spa amenities located right on the ocean front.
Marc
Great
great hotel at Valparaiso; friendly staff; very good food at the restaurant (dinner-steak)
Maria
Beautiful landscape.
Stephanie
I would change portraits in room
Jose
La recepcion fue lenta y poco amable
Eugenio
El check-in tardío es algo complicado.
Encontrar los enchufes a oscuras (las lámparas estaban
desenchufadas) fue muy molesto. Y resultó que los
enchufes estaban a nivel de piso, casi imposible para mi edad.
Encontrar los enchufes a oscuras (las lámparas estaban
desenchufadas) fue muy molesto. Y resultó que los
enchufes estaban a nivel de piso, casi imposible para mi edad.
Michael
Overall it was a good stay. The breakfast staff was not that friendly but the hostess was really nice. Place was dirty on the outside/windows but the hotel room itself was clean and room service was great. Pool and gym are small but overall good. It was okay overall and would stay again but expected more for the price.
Patricio
Alfombra muy vieja huelen mal no es higiénico
Gonzalo
Very nice welcomed…
David
Good
FERNANDO
Great room, nice restaurant. Close to restaurants and good walks.
Shirley Vivian
Good Choice
Great Location on the waterfront, did not realize it is connected to a large Casino, which was very nice but we do not gamble.
Great Choice, area around is in the original older section of the waterfront, good restaurants near by
Great Choice, area around is in the original older section of the waterfront, good restaurants near by
jessie
All the information was wrong, the room was not as expected and there were extra charges
Ledy
The breakfast is great. I love the location and the staff are very professional and friendly
Sandra
Very good facilities despite the restrictions of the Covid 19 pandemic situation. Breakfast is very complete and diverse. Good paid buffet on the first floor as an alternative for lunch and dinner.
Jorge
Excellent
Patricio
Concert in Viña del Mar
Everything is ok
Andrea
Super
Claudia
The hotel was beautiful, located in a central area, we got free tickets to the casino and the customer service was wonderful
Verified traveler
Excellent. Nice place, great service. Quite comparables rooms
Paul
Good friendly service, pool and gym are now open. Only down side was breakfast, mainly down to COVID restrictions so no buffet at the moment ( this used to be excellent!).
Boris
Relax & Joy
Amazing swimming pool, great service
Best view and large bedroom
Totally recommend
Best view and large bedroom
Totally recommend
Verified traveler
There isn't any non smoker area in the casino. People without mask smoking in front of you. Terrible way to manage COVID.
Breakfast terrible.
Staff really friendly and the concierge staff excellent.
Breakfast terrible.
Staff really friendly and the concierge staff excellent.
Verified traveler
Casino. I booked the hotel because I knew about the casino and I really like the place.
Verified traveler
Location and service . The location is the best you can think of in Vinya Del Mar, just next to the shore. The hotel is beautiful with spacious rooms. The staff is very friendly and polite.
R
Pass this place by
No air conditioning. Workers inside during the day making noise. No sleep at night due to external workers noise.
Verified traveler
The beautiful water views was amazing and the private access to the casino
Verified traveler
The hotel is old, the stff does not speak english, the rooms are really big but they are designed for the 60’s and 70’s, no power outlets avaiable near the bed. The balcony and toilet are very big and clean. The service wasn’t good, only in breakfast I could say it was better. Front Desk was terrible. A VIP Expedia that didn’t even mention any amenity. This is a fake VIP EXPEDIA Hotel.
Eugene
Loved the ocean view
Beautiful property with ocean views from all rooms. Especially enjoyed the spa and swimming pool and outdoor patio on the 8th floor.
Tim
Nice Hotel in great location
Nice hotel on the sea front ( road in between) and just a few hundred metres from beach. Lovely swimming pool but limited outside areas to sunbathe.
Scott
Very Nice Experience
Our first time at the Casino Hotel was an overall excellent experience. The service was excellent and the staff very friendly. We had a small problem with the air conditioning but the hotel service staff was very attentive in trying to fix the issue and it got resolved. Although a relatively pricey hotel, I would recommend it as it was a great stay with beautiful sea/coast views, a nice pool area, and is a great location from which to experience Vina del Mar.
Gonzalo
Nice place
Great everything, really had a good time here, the suite is the best option
Verified traveler
Lovely looking building. Interior dated in parts but clean, comfortable and spacious. Great views. Good breakfast.
Cecilia
Eexcellent location in front iof the beautiful bay of Viña del Mar
Sylma
Good ambience, super service, excellent breakfast and amaizing sunset
Verified traveler
Nice friendly hotel
Friendly staff, good level of cleanliness. Possibly could do with a little upgrade/repair work in places but nothing major. Casino doesn't affect noise level in rooms.
HECTOR
Viña!
Great location and accessibility. For those that like to go to Casinos, the hotel is adjacent to the Casino Of Viña. Pool was small and indoors but you are right in front of the beach. Great room wiTh sea view! Great time and the friendly and welcoming staff is an asset of this property.
Verified traveler
Great view and a fantastic location
Everything perfect. Nice hotel and very good service. I do recommend it
Sandra
A quick getaway with mom
I think this hotel needs to improve on a few things in order to be worth what they charge for a room. Whereas spa area is really nice, they lack basic amenities in the room such as a simple cup of tea. Staff near the casino area was rather rude after knocking my phone off a table, that is simply not acceptable
Rosa
Viña vacay
Beautiful hotel, close to pretty much everything. Staff was very nice, would definitely come back!
Ricardo
An old hotel overvaluated
Just on my arrival I was surprised by the lack of cleaning of reception and the ancient look of the sofas at the lobby. Then I got shock by the announcement of reception desk that my room had no ocean view as it said in Expedia while booking. The only reason why I went there. The room was spacious but looked to the city. The breakfast was a buffet with old bakery the only good thing was the coffee. Water in the top floor pool was freezing, that is why nobody swimming. This is a 3 stars hotel overvaluated.
Verified traveler
Excellent location, beautiful view!
Very comfortable hotel. But they should leave more space for Hotel´s guests parking.
Also the hotel team should leave people to parking AT THE HOTEL, specially when they are old people,
Also the hotel team should leave people to parking AT THE HOTEL, specially when they are old people,
Cristian
Great casino hotel next to the beach
Easy access and easy valet parking included in the hotel rate. Close to everything that Vińa Del Mar offers.
Mauricio
Nice hotel with a great view
Great hotel in a great location, the suite we had was big with an excelent view.
William
False Advertisement
When I arrived at Enjoy Vina Del Mar I had booked a Presidential Suite expecting the hardwood floors, spacious layout, ocean view, oversized balcony and modern furniture. What I received was grandma's old couch, horrible carpet and an explanation stating that the pictures shown here is from the Enjoy Hotel in southern Chile. Their supervisor offer my free breakfast to be brought to my room to make up for the mistake. I'd rather have what was advertised and what I paid for. The bathroom was possibly my favorite location of the hotel which also seemed to have the best wifi.
Roderick
Nice Hotel close to the beach
Nice hotel, connected to a casino, theater and nice restaurants. In front of the beach.
Staff was courteous and helped with whatever issues I had.
Nice welcome gift as an Expedia VIP + member hotel.
Swimming pool and gym also great.
Definite recommend if you're staying in Vina del Mar. Anytime of year.
Staff was courteous and helped with whatever issues I had.
Nice welcome gift as an Expedia VIP + member hotel.
Swimming pool and gym also great.
Definite recommend if you're staying in Vina del Mar. Anytime of year.
Roderick
Nice Hotel close to the beach with great dining
Nice hotel w/ Casino attached, has a couple of good restaurants and is located next to the beach and in a desirable part of town. Have stayed there previously and will continue to stay when visiting Vina del mar.
Sandra
Brief stay in Viña
Front desk staff needs to be a bit more competent and know what they're doing. Breakfast buffet has plenty of variety but the sweets were full of mosquitos. Rooms are great, spa is good, location is fantastic. So, great place but there is room for improvement
Cornel
Beautiful hotel overlooking the beach.
Although we arrive at 1.30 pm , we were accommodated and given a room before the 4.00 pm check in. Jose Luis was kind enough to allow us to check-in earlier. The hotel is modern; the pool and the gym on the 8th floor has a magnificent view of the bay and the area. The restaurants are good.The hotel has also a casino
Overall, an excellent choice!
Overall, an excellent choice!
fjp
Nice 1950s style hotel with great location
Very comfortable hotel. Very helpful English speaking staff for guidance around both for vina Del Mar and Valparaiso. Great walking around the area, in the park and along the boardwalk.
David
Great location
Great hotel. Conceige was fantastic on helping us plan our day and travel to Santiago airport. Only one item, person at front desk was very unprofessional. Great place to finish up a 20 day vacation
Cesar
Needs work to be a must
Arrived on time and were told to take a walk as room wasn't ready. A couple of strolls by the beach and 45 minutes later the room was still not ready. We were given a couple of courtesy drinks which no bartender knew how to handle. An hour after check-in we had to talk to upper management to get a supposedly better room that smelled of cigarettes... something I had not experienced in a few years. Breakfast was tasty and varied, however you need to be patient for the poor quality coffee they serve.
Room was huge and a complimentary champagne bottle was left in our room. Great location with tons of things to inside (the spa is very well equipped) and outside. Staff and management need to put their game together.
Room was huge and a complimentary champagne bottle was left in our room. Great location with tons of things to inside (the spa is very well equipped) and outside. Staff and management need to put their game together.
Verified traveler
Beautiful Ocean View and Very Clean
Amazing view of the ocean from the balcony. Fantastic service. Very clean. Some of the furniture looked a bit worn but overall very comfortable room.
Verified traveler
Great hotel, but unexpected fees.
The hotel was great, but there were a few minor details and we're being picky since its a 5 star hotel. The room could be more modern and extra towels would have been nice. However, what bothered us most was the 20% tax surcharge (only applicable to Chileans) we got at checkout which wasnt mentioned to us at all when we checked in.
Ahmet
Hotel with very good location in Vina del Mar.
The room was by booking described as 70sqm, but the room given to me was maximal 40sqm.
Francisco
Wonderful location
The hotel has a wonderful location and it's very convenient to visit Valparaiso and Viña del Mar. Our room has a great views to the sea and the Wolf Castle. The breakfast is complete. The car park is free for customers, so a plate to come again.
Close to the hotel there are many restaurants to have dinner and the beach to stroll along.
Close to the hotel there are many restaurants to have dinner and the beach to stroll along.
Victor Hugo
Expected a good service, but not.
- They didn't found our reservation and we need wait for more than one hour to make checkin (the receptionist had a \"bad moon\").
- After the check in, we discovery that our room have a different bed and we need comeback to reception to request a change.
- The air-conditioned system didn't work and after call two times a services room, a man from reception come to check it and after 5 minutes it work
- They don't have a directory services book/paper. If you want to know how use the spa, the pool or take the breakfast, you need call o go to reception (again) to ask and take note for yourself.
- After the check in, we discovery that our room have a different bed and we need comeback to reception to request a change.
- The air-conditioned system didn't work and after call two times a services room, a man from reception come to check it and after 5 minutes it work
- They don't have a directory services book/paper. If you want to know how use the spa, the pool or take the breakfast, you need call o go to reception (again) to ask and take note for yourself.
Verified traveler
Beautiful Hotel with beautiful views.
The hotel was very nice and close to the beach and amenities.
Kevin
Amazing Value
Beautiful hotel, large rooms and huge balcony overlooking the ocean. Room smelled a little smoky and they used an obnoxious amount air freshener in the hallway. Otherwise, very nice. Lots of fantastic restaurants in the area within short walking distance.
Business Travel
Good location, poor services.
Good and very convenient location for business or pleasure trips, good and generous areas, poor service at the front desk, not 24h room service, poor cost-benefit ratio, límites restaurant offer. Good quality of the sushi bar.
Verified traveler
Grand Older Hotel
Great location. Large rooms. Beautiful views. Nice beds. Towels need an upgrade. Room service slow
Verified traveler
Nice hotel overlooking the ocean. The city's casino is part of the hotel. Rooms are clean, quiet and spacious - though some of the room furnishings may be in need of some refurbishing. Included breakfast buffet was good and fairly extensive. Nicely located and within easy walking distance of beach and restaurants.
cookie
It was a wonderful hotel, and close to everything.
I as there with my son and his family, we had a wonderful time there.
Verified traveler
Great place to stay.
Great hotel but very slow checkout due to one inefficient clerk.
Verified traveler
You will really enjoy Enjoy !
Warm and friendly staff..great location..large rooms and wonderful spa and pool are with spectacular view of The Pacific Ocean and Vina
Verified traveler
good view
we had a bad surprise when the hotel charge in the credit card extra money for \"casualties\" . Of course nothing happend. and when we did check out and asked for this situation, they said the money will be return on 48 hours. Very weird situation, why the hotel keep passengers money for 2 days if nothing happend? Don't like this situation, we don't come back again.
Jonathan
Staying in Vina Del Mar ?
A ery nice hotel highly recommended
Verified traveler
ENJOY VINA DEL MAR GREAT HOTEL
good service, great location
Pablo
Great Hotel with an incredible view
Beautiful hotel, clean, comfortable, good service , good facilities etc. Fully recommended.
Joe
Good location property
Personal running on receiving tips.
Restaurant double checking required by personal in order to commit on the spot service signature although the staying was paid at the check in including breakfast, arguing \"we are different than other hoteks\"...
Bathroom not cleaned properly.
Flooring around the pool VERY slippery... Myself slipped and fell into it!
Restaurant double checking required by personal in order to commit on the spot service signature although the staying was paid at the check in including breakfast, arguing \"we are different than other hoteks\"...
Bathroom not cleaned properly.
Flooring around the pool VERY slippery... Myself slipped and fell into it!
jimmy
Service Was Bad Overall, Hotel itself verall Good
Good:
- Bathroom had both a nice tub and shower and there was good attention to design detail.
Not Great:
There is overall in the entire hotel a little less attention to functionality and coziness detail in things like: light and plug-in design and placement, height of the patio rail to see the sunset from the bed or couch, patio light also stayed on all night and was bright - harder to enjoy sunrise naturally, the bathroom was nice but could have been cozier.
Bad Service:
The main item that was not desirable though was the Service overall. Several of the main from desk service personal where somewhat condescending and also gave the impression that they were going out of their way to do their basic job duties.
- The main issue was efficiently and knowledgeably of front desk staff to work booking tweaks - we accidentally booked a Standard vs Superior room our second night and wanted to upgrade. We has to call and work with front desk multiple time and they could not figure it out (over a about $30 difference) from the first night to the second morning. Any other hotel would have easily made the upgrade with 5-10 min. Anyway long story shorter, we spent 45 min the first night and then 30 min late-morning the next morning when we received basically a threatening call that we needed to come down immediately and pay what we owed, which was $32 - which I had already paid and sent to them via Hotels.com the night before.
- Bathroom had both a nice tub and shower and there was good attention to design detail.
Not Great:
There is overall in the entire hotel a little less attention to functionality and coziness detail in things like: light and plug-in design and placement, height of the patio rail to see the sunset from the bed or couch, patio light also stayed on all night and was bright - harder to enjoy sunrise naturally, the bathroom was nice but could have been cozier.
Bad Service:
The main item that was not desirable though was the Service overall. Several of the main from desk service personal where somewhat condescending and also gave the impression that they were going out of their way to do their basic job duties.
- The main issue was efficiently and knowledgeably of front desk staff to work booking tweaks - we accidentally booked a Standard vs Superior room our second night and wanted to upgrade. We has to call and work with front desk multiple time and they could not figure it out (over a about $30 difference) from the first night to the second morning. Any other hotel would have easily made the upgrade with 5-10 min. Anyway long story shorter, we spent 45 min the first night and then 30 min late-morning the next morning when we received basically a threatening call that we needed to come down immediately and pay what we owed, which was $32 - which I had already paid and sent to them via Hotels.com the night before.
Paulina
Nice Hotel for couples
I've had a very good experience, I 've stayed 3 or 4 times here. First time we stayed there, we had an issue with smoke smell, even when we booked for a non smoking room but they attempted to solved, and since do not smoke law began is amazing how clear and fresh smells the entire hotel.
lyn
great sunset and location
Great location
public relations officer, jacqueline, very helpful.
disappointed in friendliness of staff in swimming pool area. maybe if you spoke spanish you might be looked after and your requests carried out. why have a spa with no water in it? why have fabulous jets at the end of the pool that can only be used.... who knows when? we were not good enough to get them on.
the room, the view, the sunset, the food in nearby restaurants, the walks along the coast - all fabulous.
public relations officer, jacqueline, very helpful.
disappointed in friendliness of staff in swimming pool area. maybe if you spoke spanish you might be looked after and your requests carried out. why have a spa with no water in it? why have fabulous jets at the end of the pool that can only be used.... who knows when? we were not good enough to get them on.
the room, the view, the sunset, the food in nearby restaurants, the walks along the coast - all fabulous.
Carlos
Excelent experience!
We recently spent 2 days at Vina del Mar at Enjoy.
Excelent rooms, amazing bathrooms and great staff. Special attention given to our one year old child travelling with us.
Excelent rooms, amazing bathrooms and great staff. Special attention given to our one year old child travelling with us.
Verified traveler
Excellent Pre-cruise hotel
We were very happy with everything -- in particular we loved the ocean view. We are not gamblers so we appreciated that we did not have to walk through the casino to get to our rooms or dining room. The front desk staff were very helpful.
We stayed at the Hotel del Mar in Vina before joining our cruise ship in Valparaiso because we could not find any hotels that seemed to be of similar quality in Valparaiso on the internet. We had no problem getting to the port in the morning of our departure.
We stayed at the Hotel del Mar in Vina before joining our cruise ship in Valparaiso because we could not find any hotels that seemed to be of similar quality in Valparaiso on the internet. We had no problem getting to the port in the morning of our departure.
Erica
Bem localizado, com boas opções de diversão e alimentação
Raquel
Las habitaciones son espectaculares, muy grandes, así como su baño con bacha doble. La vista hermosa. El desayuno es variado pero no tienen calidad sus ingredientes, el pan no era sabroso, el café es de termo, por lo que a veces estaba frío. La piscina es muy grande, pero tenía el agua muy fría.
ANTONIO
Funcionários atenciosos. Excelente localização, quarto espaçoso, banheiro excelente. Entretanto, Elevadores lentos, o barulho do exaustor do banheiro irritante e ensurdecedor e sem opção de desligá-lo, o banheiro, apesar de muitas lâmpadas, falta iluminação central, móveis velhos. O 1° quarto que nos forneceram o ar cond não funcionava, e foi muito dificil convencer as pessoas para a troca de apartamento, até que reconheceram que de fato o ar condicionado não funcionava. Estranhamente, no quarto havia uma cafeteiteira, mas somente fornecem cápsulas de café (2) para o primeiro dia! Café da manhã, repetitivo e ruim, pouquíssimas opções salgadas e muitas opções doces, sucos integráveis de tão doces, iogurtes muito líquidos, somente sem lactose ou light. Considerando o padrão do hotel, tem muito para melhorar.
Jessica
En general el hotel es muy lindo , sus instalaciones buenas , disfruté mucho la piscina , el cacino y santerra en el desayuno , pero le falta mantención , con éste punto le baja lo de 5 estrellas , el personal muy amable . Tambien fué una desilucion la orden de almuerzo a la habitacion, sopa fría, ensalada césar marchita absolutamente, carne muy cruda a pesar que se pidió cocida. En resumen muy caro para sus servicios que no llegan a 5 estrellas .
Carlos
Todo muy bien!!
MONICA
No es primera vez que voy a Enjoy Viña del Mar.
Las veces que voy es por trabajo y las condiciones me acomodan en su totalidad
Las veces que voy es por trabajo y las condiciones me acomodan en su totalidad
Maria c n M
Hotel está decadente e sem manutenção. A limpeza das áreas comuns está bem superficial. O café da manhã sem opções e sem variação nenhuma. Muito caro pelo que oferece!!!
claudio
Todo muy bien , aunque el hotel en su mobiliario de las habitaciones está con poca mantención , Cama y sábanas muy bien
Fernando
Um bom hotel, apenas.
O hotel está antiquado.
O apartamento é grande.
O café da manhã é fraco.
O cassino é o destaque.
O apartamento é grande.
O café da manhã é fraco.
O cassino é o destaque.
Mario Gerardo
Buena ubicación
RAPHAEL
Excelente Estadia de Frente para o Mar
O hotel é excelente. Ótima localiazação, super confortável, equipe extramente profissional e cordeal.
Pablo
Agradable estadía
Muy buena la recepción
Excelente atención siempre y buena disposición. Todo limpio y ordenado en la habitación. El personal muy amable !! Un 10 para todos
Excelente atención siempre y buena disposición. Todo limpio y ordenado en la habitación. El personal muy amable !! Un 10 para todos
Edwin
El hotel en general está muy bien. Los empleados que nos atendieron fueron exelente.
Volvería nuevamente.
Volvería nuevamente.
ligia
El check inn más tardío del planeta
El check inn es después de las cuatro pm, lo cual nunca nos había pasado en ningún lugar del mundo, perverso y absolutamente incomodo
Patricia
En general muy bien. Atento el personal, habitaciones muy comodas. Solo falta un poco de mantencion al mobiliario. Buenisima ubicacion.
Juan
Estuve en la habitación 501, esta da una vista hacia el sector de la ciudad y parcialmente hacia al mar.
Lo positivo: Es un hotel bastante limpio, conectado evidentente con el casino, un buen frigo bar, desayuno incluido con varias opciones. A unos pasos de transporte en común, restaurantes y el camino costero entre Viña, Valparaiso, Reñaca, Concon.la velocidad del Internet (wifi) es excelente
Lo que menos me gustó: Al llegar al hotel el servicio de la primera recepcionista no fué para nada el esperado, al parecer era nueva en el hotel, pero aún así, parecía estar más interesada en su celular que en atendernos, su colega muy amablemente completó el proceso de registro y le enseño a la aparentemente nueva recepcionista a terminarlo, no obstante esta no se vió muy interesada en aprender , más bien en su celular.
En la habitación, y no sé porqué, el hôtel habia trasformado el sofá en una cama que no necesitabamos.
La habitación no tenía o no logré encontrar puertos USB o enchufes cerca de la cama para cargar nuestros celulares. Estás obligado a dormir con las cortinas cerradas, ya que el hotel tiene unos focos en la terraza de la habitación que la iluminan por completo y evidentemente no te dejan dormir , entonces olvidate de querer despertar con la vista del mar. Y si bien es completamente personal, no me agrada cuando el botones te dice \"necesita que le ayude\", ya que la verdad no lo necesito, en su lugar debería decir, \"me gustaría ayudarle o puedo ayudarle \"
Lo positivo: Es un hotel bastante limpio, conectado evidentente con el casino, un buen frigo bar, desayuno incluido con varias opciones. A unos pasos de transporte en común, restaurantes y el camino costero entre Viña, Valparaiso, Reñaca, Concon.la velocidad del Internet (wifi) es excelente
Lo que menos me gustó: Al llegar al hotel el servicio de la primera recepcionista no fué para nada el esperado, al parecer era nueva en el hotel, pero aún así, parecía estar más interesada en su celular que en atendernos, su colega muy amablemente completó el proceso de registro y le enseño a la aparentemente nueva recepcionista a terminarlo, no obstante esta no se vió muy interesada en aprender , más bien en su celular.
En la habitación, y no sé porqué, el hôtel habia trasformado el sofá en una cama que no necesitabamos.
La habitación no tenía o no logré encontrar puertos USB o enchufes cerca de la cama para cargar nuestros celulares. Estás obligado a dormir con las cortinas cerradas, ya que el hotel tiene unos focos en la terraza de la habitación que la iluminan por completo y evidentemente no te dejan dormir , entonces olvidate de querer despertar con la vista del mar. Y si bien es completamente personal, no me agrada cuando el botones te dice \"necesita que le ayude\", ya que la verdad no lo necesito, en su lugar debería decir, \"me gustaría ayudarle o puedo ayudarle \"
Verified traveler
Calidad 3 estrellas.
Estadia ok, no para lo que se supone que es. no había carta de roomservice disponible y el wifi es horrible. Necesitaba hacer mis trabajos en línea y no pude por la pésima calidad de internet.
Limpieza regular. Buena vista eso se destaca. Comida ok pero habían moscas en el bufé.
Limpieza regular. Buena vista eso se destaca. Comida ok pero habían moscas en el bufé.
Paulo Lizardo Valentim de
Amamos a experiência
O Enjoy é maravilhoso. É verdade que é um hotel antigo e o que senti falta foram... tomadas! Mas nada que atrapalhe a excelente experiência. O quarto é enorme, enorme mesmo, com uma cama king deliciosa, uma varanda debruçada pro mar (todos os quartos tem varanda com vista para o mar) e um banheiro com banheira separada e 2 pias. O café da manhã é excelente. A entrada do cassino é paga, mas os hóspedes tem acesso gratuito. De vez em quando o sistema não funcionava, mas a recepção resolvia rapidinho. A piscina aquecida na cobertura é 10! Todos os colaboradores muito atenciosos. No entorno do hotel existem vários restaurantes, bares, etc. Não é um hotel barato, ainda mais que são pocos quartos, mas valeu cada centavo.
Location & surroundings
Enjoy Viña del Mar
Avenida san martin 199, Viña Del Mar, Chile
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