Name: Casa Galos Hotel & Lofts
Address: #893 Templeman Cerro Alegre, Valparaiso, 2340000, CL

10/10

Exceptional

20 Jun 2026

Robert

The staff was excellent & very helpful.

10/10

Exceptional

21 May 2026

Annabella

Great spot to stay. Staff were ever helpful and friendly. Convenient location. Breakfast was great. Would definitely recommend. We didn’t use the small kitchen but it is fully equipped with pots/pans, etc.

Friends_and_family Family

4/10

Poor

26 Apr 2026

chrisitan

I struggled with this one. The staff were great, the bed, albeit a little soft, was quite comfortable. Linens were nice. The breakfast was quite good,

The reason for 2 stars is only due to almost NO HOT water.

We booked a 3 night stay in a deluxe room on the 3rd floor. #5. I was only able to have one shower with some hot water. My wife boiled water in the kettle and tried to clean up in the bathtub.

They do say it takes five minutes for the hot water to come, but there was essentially no pressure (only an trickle) and throughout our stay with the exception of one time, hot water never came. We tried early morning , afternoon and evening to take a shower.

It’s too bad because there’s a beautiful bathtub in this unit. I spoke to the staff a couple times about the issue. I heard it’s a common issue.

I do you like the hotel, the view from the roof and our room, the staff…however, having a shower and getting cleaned up on a daily basis is important.

Partner

10/10

Exceptional

23 Mar 2026

Mark

A/C was good; room was clean; refrigerator in working order

Self

10/10

Exceptional

01 Mar 2026

Allison

The hotel was lovely, the room was clean and comfortable, and the staff was warm and delightful

10/10

Exceptional

27 Feb 2026

susan

The room was spotless and your staff were professional, kind and most helpful.

10/10

Exceptional

23 Feb 2026

Consuelo

Staff was very accomodating. Breakfast was good. Room was ample.

Partner

8/10

Excellent

13 Feb 2026

Rafael

Staff was friendly and helpful. The breakfast was good. It was a great lovation.

10/10

Exceptional

25 Jan 2026

Peter

Gorgeous spacious room, friendly helpful bilingual staff, clean place, superb breakfast

Partner

10/10

Exceptional

20 Jan 2026

Peter

Deserved excellent reputation. Beautiful, clean spacious room, AC works great, delicious breakfast and friendly helpful staff

Partner

10/10

Exceptional

08 Jan 2026

James

Overall, very nice stay. The loft was spacious and furnished nicely. Property was clean, and staff were very friendly. It was a bit of a hike to any of the major sites, but Valparaiso is very hilly.

Self

10/10

Exceptional

06 Jan 2026

Eduardo

Nice staff, welcoming hotel

Friends_and_family Friends

10/10

Exceptional

01 Jan 2026

Nital

The hotel is in a really nice part of Valparaiso with lots of restaurants within walking distance. The room was spacious and well-lit. The bathroom was also quite big and the shower was really nice. The staff were super helpful and gave us lots of information about the area and places to visit. The rooftop terrace is lovely with excellent views.

Partner

10/10

Exceptional

17 Dec 2025

Judith

Great stay, staff exceptional-especially Felipe. The rooms were quite large, good view and was able to open windows on 3rd floor to enjoy ocean breeze.

Leisure Partner

10/10

Exceptional

10 Nov 2025

benay

Our room was cute and spacious with a great view. Enjoyed the bathtub and the comfortable bed. The staff were all amazing and helpful. Good location. Highly recommend!

10/10

Exceptional

08 Nov 2025

Sheila

Great location in Valpo. All of the staff was very helpful and went out of their way to assist us—stored a lot of luggage for us, helped us bring it to our room, and was very responsive. Breakfast was cooked to order and kitchen staff was also very nice. A small boutique hotel that delivered.

Leisure Friends

10/10

Exceptional

03 Jun 2025

Kathy

Great Location, Wonderful Stay

This is a gorgeous property in the Cerro Alegre, walkable to everything. The staff was professional and helpful - and spoke English, which was much appreciated as we arrived after traveling for 24 hours! The breakfast was terrific, the room large and well-appointed. Highly recommend!

Partner

10/10

Exceptional

30 Mar 2025

Maricar

This property is one hidden gem! Highly recommended its above and beyond.

Leisure

10/10

Exceptional

22 Mar 2025

Terry

The location was wonderful.
The staff were extremely helpful.
Really enjoyed our stay

Leisure Family

10/10

Exceptional

16 Mar 2025

Darlene

Lovely home away from home

We did not arrive until late at night. The hotel was expecting us. They called us by name and greeted us with a friendly smile Check in was quick. The fellow took our bags up to our room for us, set us up on Wi-Fi and answered any questions we had.
The room was large and lovely and overlooked Valpariso Bay. The bathroom was fully renovated, and there was a small kitchen more like a studio apartments. The place was spotless and secure. Breakfast the next day was tasty and eggs were cooked to order. There was an elevator which came quickly. We will stay there again in a heartbeat. We will be back to Valpariso, as there’s much to see and do.

Partner

10/10

Exceptional

21 Feb 2025

Liz

A hidden gem. Safe and quiet. Rooftop patio has magnificent views. Staff are friendly and attentive

Leisure Friends

6/10

Pleasant

05 Feb 2025

Joseph

The rooms are dated. The amenities are few.

Leisure Self

10/10

Exceptional

23 Jan 2025

Natalie

A lovely hotel with very friendly service. They gave recommendations for sight seeing and restaurants. Nice breakfast. Lovely roof top terrace

Partner

10/10

Exceptional

08 Jan 2025

Rachel

Great hotel in central location. Helpful staff and we even met the owner- you can tell he has pride in the property

Friends_and_family Friends

10/10

Exceptional

04 Jan 2025

Alan

Best Hotel in Cerro Alegre - Valparaiso

Best location in Valparaiso to watch the New Year’s fireworks. Staff was super friendly.

Partner

8/10

Excellent

27 Dec 2024

Nicole

Very very hot shower

Wonderful and very helpful stay
They were all great
It’s very hard walk around the hotel since the hole city is on a huge hill
We had a few problems with no internet on the third floor where our suite was for the last day so couldn’t see movies
Also big problem with the shower with the water being scorching hot and a dribble of cold. They said it couldn’t get fix because of water pressure. So very difficult and almost impossible to shower and we were there 5 nights
The last small problem was the toilet seat did not line up with the toilet so you needed to be careful so not to fall in and that couldn’t be fix without tools and complicated
Other then that very nice place and nice staff

Partner

10/10

Exceptional

02 Dec 2024

Molly

The hotel was in an ideal location to explore the artistic streets of Valparaiso. Our room and the common area were artfully decorated and made for a welcoming and warm environment. The staff was friendly and helpful.

Leisure Partner

10/10

Exceptional

02 Nov 2024

Duncan

I loved my stay at Galos

Casa Galos was a very nicely done complete remodel of an old mansion up the hill in Cerro Conception Valpo with a rooftop deck and great view of the harbor, and close to several excellent restaurants. The staff was friendly and helpful and the breakfast healthy and fresh. I highly recommend it.

Self

8/10

Excellent

01 Nov 2024

Rosin

Staff very friendly but Valparaiso a bit dirty and lifeless

Leisure Family

8/10

Excellent

11 Apr 2024

Robert

The location and staff for this hotel were very good. After touring the entire city it became clear that this hotel is in the best location. The staff was always very helpful. We had one tour scheduled to start early in the AM so the staff was eager to prepare a breakfast for us to eat in our room as their breakfast time did not start until 8:30. However, the cleanliness was questionable. I didn't pack my slippers so I walked around my room barefoot. Before going to bed I looked at the bottom of my feet and they were totally black. From then on I wore socks, but had to throw them away.

Leisure Partner

10/10

Exceptional

07 Apr 2024

Kenneth

this is a lovely property and the food is fantastic. The staff has limited English which makes it difficult to order food and drinks.
The property is best suited for one night connections or business travel.

Leisure Family

10/10

Exceptional

16 Mar 2024

Ralph

All great!

10/10

Exceptional

05 Mar 2024

Robert

Great hotel in a fantastic location for exploring the city. The welcome was warm and the team provided great dining and activity recommendations. Room was large, bright and comfortable.

Leisure Partner

10/10

Exceptional

05 Mar 2024

Mathayas

It was a good location and the staff was very helpful

Leisure Self

10/10

Exceptional

15 Feb 2024

Eva

Nice ,clean property in a very good location .
Every member of the staf was very professional,helpful and attentive.They did everything to make our stay very pleasant.

Leisure Friends

10/10

Exceptional

07 Feb 2024

T

Perfect area lovely rooms

Rooms really nice, comfortable and spacious. Very light. Great area, so happy we stayed around here. Coffee at breakfast was terrible but that seemed to be the case for all of Chile.

Partner

2/10

Poor

22 Dec 2023

mark

we are staying at Casa Higueras we have no idea why we are receiving this. Our friends are staying at Casa Galos and they describe it as very rustic. Not where we would stay.

10/10

Exceptional

22 Dec 2023

Veronica

Great stay!

Amazing view in the terrace, delicious breakfast and various good restaurants and places to see at walking distance! Friendly staff!

Partner

10/10

Exceptional

07 Dec 2023

Stuart

This place is far and away the best in the area. Facilities are new and clean (which is not true of other places nearby). The staff is super helpful, and the breakfast was wonderful. Will definitely stay here again next time we come.

Leisure Partner

10/10

Exceptional

30 Nov 2023

Stuart

Place is very nice. Rooms are in good condition and very spacious. Staff is super helpful and accommodating. Can't recommend this place enough!

Leisure Partner

10/10

Exceptional

14 Nov 2023

Donald

the staff was excellent

Leisure Self

10/10

Exceptional

14 Oct 2023

Verified traveler

The hotel was very nicely furnished and comfortable.

Partner

10/10

Exceptional

17 Sep 2023

Gabriela

Very nice place in a very unique town

Leisure Partner

10/10

Exceptional

23 Apr 2023

Ian

Great place to stay in Valparaiso.

We only stayed for one night but it was amazing. Our host set up a table on the terrace so we could have sunset drinks then enjoy food platters we had bought from nearby café Zeit. This was out third stay at Casa Galos and hope to get back to this amazing city again one day.

Friends_and_family Family

10/10

Exceptional

26 Feb 2023

Romualdo

Wonderful view from the rooftop!!

Leisure Self

10/10

Exceptional

26 Feb 2023

Sandra

Unique, with a lot of character!

10/10

Exceptional

26 Jan 2023

Jeffrey

A very comfortable well run property on the hillside above the intensity of Valparaiso. Easy access to local restaurants.

Leisure Family

10/10

Exceptional

29 Dec 2022

Verified traveler

Great boutique hotel

Super cute hotel in a great and convenient area. Close to all the good spots. Room was comfortable and staff was very friendly. Rooftop patio was really nice in the evening. Definitely would recommend.

Self

10/10

Exceptional

06 Dec 2022

Julie

Highly recommend! We had a great 1 night stay in Valpo. The front desk staff were all so friendly, spoke great English, and had excellent food recommendations. The room was spacious w/ natural lighting, bed comfy with extra blanket/pillows, and nice bathroom and shower. The terrace has an amazing view of the city and even a bartender up there on weekend nights (til midnight I believe). Nice touch and met some other travelers there. Location was excellent for exploring Valpo. We even got a free bottle of sparkling champagne for booking thru Expedia !

Leisure Partner

10/10

Exceptional

25 Nov 2022

Carlos

I stayed in a loft that felt like a home. It had a full kitchen and overall pretty spacious. The furniture and some light fixtures show some wear and tear but I didn’t mind. The employees were all very attentive and helpful (as all the Chileans I met). Breakfast was very good (fresh and varied selection). I would definitely stay here again. Thanks!!

Leisure Self

10/10

Exceptional

31 Oct 2022

Michael

Just a beautiful remodel done with care and attention to detail. Beautiful roofdeck with spectacular views and a wonderful breakfast. And a special shout-out to Juan Victor who was a great host who not only had great suggestions for local haunts, but also suggested details that provided for a great trip up the coast (including lunch at Horcon, a secluded fish village and then on to Cachagua, a fantastic public beach nested among multi-million dollar homes from which you can walk an easy coastal trail and see wild peguins on the island that is just off shore). Magical - and thanks again Juan Victor.

Leisure Family

8/10

Excellent

05 Jul 2022

Padmasayee

The staff at Casa Galos are super nice and helpful-thanks to Victor and Max for their advice and recommendations. The location of the hotel is an excellent base to explore Valpo and really nicely decorated. I stayed in a loft which was really spacious. Breakfast was really expansive, eggs, bread, cereals, cake and yoghurt and fresh fruits. The bathroom is a little dated and could do with updating.

Leisure Self

10/10

Exceptional

26 Jun 2022

Lee

I liked this property because the staff was very welcoming. I arrived around 10 am and they checked me in immediately and provided a coffee and slice of cake which I enjoyed on the rooftop terrace which offered spectacular views of the harbor.
The hotel also provided free breakfast and tips on unique sights to visit such as the sealion resting spot which was not included in the free walking tour I had taken. The staff was exemplary and everyone had some level of english bilingualism. They treated me like a colleague and I was very appreciative. I've read a few reviews that recommend that you should stay in a floor on a higjer elevation. You can actually save money by booking the least exoensive room and enjoyong the views from the terrace.
The continental breakfast was delicious. A combination scrambled, eggs, bread, cereal, juice, fruit. The room was very clean and the bed was large king sized and comfortable, the wifi was strong and the bathroom was clean, although there was a bit of mildew in the corners of the shower basin.
All in all this was an excellent stay and I would recommend it.

Leisure Self

10/10

Exceptional

15 May 2022

Camilo

Un placer

Una gran estadía!
El lugar es acogedor y el equipo es muy amigable y atento.
Un 10/10

Partner

10/10

Exceptional

02 Apr 2022

James

Fantastic hotel in the heart of Valparaiso. Great design, wonderful rooms, friendly staff. Easily located for walking from your door.

Leisure Self

10/10

Exceptional

02 Mar 2022

Charles

This place exceeded our expectations. Spacious, clean, great view from the roof! The staff was very helpful and (important for us) spoke English. They had great recommendations. Special shout-out to Juan Victor!! Thanks Juan Victor!!
Chuck and Sharon

Leisure Partner

8/10

Excellent

21 Dec 2021

Benjamkn

Comfortable but pricey

Nice hotel, but quite overpriced for what it offers. We were the only ones staying in the entire hotel the day we visited. We were initially put in a loud double bed room but they did move us to quieter room with a larger bed facing the sea, which was nice. The breakfast on the terrace was lovely even on a cloudy day.

Friends_and_family Family

10/10

Exceptional

09 Mar 2020

Verified traveler

Great hotel in a nice area. Very quiet, beautiful area. It’s a 10 minute walk uphill from most places tourists will go. Great staff, very helpful. Amazing view from the comfortable roof. The roof closes at midnight, for noise reasons, so no late night parties up there. Room cleanliness was not perfect but definitely acceptable. No air conditioning. Would probably stay here again because of the great value.

Leisure Self

10/10

Exceptional

24 Feb 2020

Rossana

magical Valparaiso stay

This is a wonderful location for all who want to enjoy the magic of Chile in Valparaiso. The staff is wonderful, and the hotel is beautiful in simplicity. Love it and will come back.

Business Partner

8/10

Excellent

05 Nov 2019

Verified traveler

Very large lift & airy room & bathroom.
Communal areas very nice open spaces

Leisure

10/10

Exceptional

29 Oct 2019

Robin

Loved the location and the staff were so nice! Would definitely recommend (unless you have difficulty walking as it is at the top of the hill)

Leisure Partner

10/10

Exceptional

18 Sep 2019

Verified traveler

The staff and amenities were absolutely superb! We felt right at home. I would say Casa Galos Hotel & Lofts is a MUST stay when visiting Valparaiso

Leisure Friends

10/10

Exceptional

04 Jul 2019

Kirsten

Beautiful Luxury Room with a View

Loved the Gala loft. We stayed in the luxury apartment so I can’t speak to the normal rooms. It was worth the upgrade! Plus the location was perfect, the staff were very friendly and spoke English (a bonus) and the view from our room was great. We spent two nights there and recommend going to the Concón dunes for sunset if you have time.

Partner

10/10

Exceptional

13 Jun 2019

peter

Great 2 nights.

Couple of great nights in Valparaiso. Hotel is in a perfect location on top of the hill, close to lots of restaurants. Make sure you enjoy the rooftop for a sunset! This place does not disappoint.

Partner

10/10

Exceptional

31 May 2019

John

LOVED Casa Galos

This place is amazing, the staff are wonderful and the view from our room and the top deck was amazing. Plenty of good restaurants nearby. Also some decent wine and liquor shops.

Partner

8/10

Excellent

12 Apr 2019

Verified traveler

Lovely place to stay, great personal touches all throughout the hotel. It was located in the perfect spot with lots of things to see in the local area.

Leisure Partner

8/10

Excellent

08 Apr 2019

Verified traveler

Muy bueno el lugar, la gente muy amable, lindas habitaciones.
Baños buenos falta mejorar

8/10

Excellent

22 Mar 2019

David

A lovely boutique hotel, with unique decor and a friendly staff. The studio room we stayed in (#6) was clean and spacious, with a microwave and refrigerator. Comfortable beds. Roof-top patio with a great view of the city, hills, and harbor - a fine spot to curl up under a blanket and watch the sunset fall and the city lights glitter.

The American breakfast was great - plenty of cold entrees, coffee, and scrambled eggs on request - fueled us up for full days of walking around the hilltops being gobsmacked by all of the incredible street art.

Only down-side is that one of the major streets next to the hotel is cobbled, which caused the street noise to be quite noticeable well into the night. I expect all of the hotels in this area of Cerro Alegre have the same issue.

There's a nice little Italian cafe right around the corner - try the lasagna!

10/10

Exceptional

20 Feb 2019

Verified traveler

It was a very good property in the UNESCO World Heritage area. Had a great view from the rooftop terrace.

Leisure

10/10

Exceptional

10 Jan 2019

Jessica

Best stay in Valparaiso

Loved Casa Galos- gorgeous rooms, perfect location, all the amenities (a/c, minibar, nice shower), but staff really make it the best. Go out of their way to be helpful. Felt so comfortable and welcomed there. Came back after going to another place next door (they were booked for one night so had to move)- and liked Casa SO much more even though the other place had higher ratings. If come back to Valpo, will stay at Casa Galos again. Only negative for me is bottom floor a bit loud with footsteps and blackout shades aren’t total blackout - but I’m very sensitive to light and noise. Heavier sleepers would be fine. Upper floors are quiet.

10/10

Exceptional

07 Jan 2019

Melissa

Such an adorable property! Room was very clean and staff friendly. Breakfast every morning was delicious and loved the roof views! Mostly Americans that stayed here so if you're worried about being able to speak the language, this place is great. Can be challenging to find parking if you drive, but we did just fine while there!

Leisure Partner

10/10

Exceptional

22 Oct 2018

Claire

Loved this hotel!

I loved this hotel so much. The location was phenomenal--truly couldn't imagine a better location in all of Valparaiso. The service was exceptional--everyone was warm and friendly and helpful. The breakfast was delicious and the coffee superb. My only slight issue was that I could hear people in the other rooms more than I wanted to, but I would absolutely stay there again--although I might ask for a room on the top floor next time to help with some of the footstep noise.

Family

10/10

Exceptional

07 Aug 2018

Verified traveler

We came to Valparaiso for an overnight stay and loved staying here! The staff was extremely helpful in assisting us with parking accommodations, they gave us recommendations for dining and walking around, and they made us a delicious breakfast the next morning! The room was spacious and cozy and extremely clean. The rooftop terrace was the cherry on top to make this a phenomenal stay! I highly recommend this to anyone going to Valparaiso.

Partner

10/10

Exceptional

29 May 2018

Patrick

Cannot give this hotel a high enough rating, great breakfast, amazing ambiance, and a fantastic view. Not to mention the best location in Cerro Alegre. Access to local shops and vendors, and wonderful restaurants. The staff is beyond exceptional, they made our stay truly feel like home.

Partner

10/10

Exceptional

11 Apr 2018

Sam

Great hotel!!

Perfect location, friendly staff and we loved their roof top with outstanding views!