Hotel Boutique Acontraluz

Chile , Valparaiso
VALPARAISO , San Enrique 473, Cerro Alegre
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75 reviews shown

10/10

Exceptional

05 Mar 2026

ANGELA

Very nice staff and great view
The only complaint is not related to the hotel is when the one of the dogs bark you will hear the entire neighborhood dogs bark

Partner

10/10

Exceptional

28 Feb 2026

Irwin

Paolo and his team were wonderful hosts. Very accommodating. Beautiful boutique hotel with great views from the balcony. Nice breakfast served each morning.

Partner

8/10

Excellent

22 Feb 2026

Roland

Awesome view. Nice lay out. Helpful staff. Delicious breakfast.

Missing 5 stars only because of the constantly barking dog nearby and the party that lasted until 2:00am (to be fair, it was Saturday night!)

Friends_and_family Family

10/10

Exceptional

01 Feb 2026

Arturo

Great location and the staff is charming.

Leisure Partner

10/10

Exceptional

11 Jan 2026

Larry

The staff was amazing! The breakfast was excellent. Our room was comfy and had a great view! Close to some great restaurants!

Partner

8/10

Excellent

06 Nov 2025

Jean Louis

Acontraluz is a nice hotel. Our room was very spacious and we had a great view of the city. The breakfast was well prepared.

Leisure Partner

10/10

Exceptional

17 Oct 2025

Jane

I liked everything about this hotel!! Excellent location with a gorgeous view from 2 balconies. Beautifully
restored, clean with such kind, helpful staff. Karin, who handled my many messages back and forth to her, patient ly, as well as, when I was there! You could tell she really wanted to make your stay as comfortable as possible. Muchos gracias to all the staff.
restored, delicious

Leisure Self

10/10

Exceptional

27 Mar 2025

Kerry

Beautiful renovated house, perfect location to enjoy cerro alegre and concepción. Exceptionally good service. Breathtaking views.

10/10

Exceptional

23 Mar 2025

James

El personal muy atento y Calido

Friends_and_family Friends

10/10

Exceptional

11 Mar 2025

Amanda E

Beautiful inn with incredible views and a wonderful staff! Highly recommend.

10/10

Exceptional

13 Feb 2025

Jean-Yves

Highly recommended

Superb service, lovely breakfast and excellent location.

10/10

Exceptional

11 Feb 2025

Xuan

Very beautifully decorated, helpful staff. Great view on hoet decks.. It is quite safe within several blocks

Leisure Family

8/10

Excellent

08 Feb 2025

Verified traveler

Decent

Excellent staff and service.
Older hotel in older area with old type bathrooms.
Decent stay for one night.

Self

10/10

Exceptional

21 Jan 2025

Verified traveler

Worth the walk!

Super friendly and accommodating staff. Very helpful with suggestions for navigating the city. Very comfortable, great views and nice breakfast. Wonderful, colorful part of the city.

Partner

10/10

Exceptional

19 Jan 2025

Glory

Book your stay here!! This is the place!

The most wonderful hotel run by lovely staff members who went out of their way to make me feel at home. Location. Location. You are steps from excellent restaurants, cafes, shopping and more. Prime Valparaiso location. Be prepared to walk up and down hills. Valparaiso is hilly like San Francisco and this hotel is midway up a hill but so is everything In Valparaiso- there’s no avoiding it. Ubers are cheap and readily available. Do not stay down in the port area - it’s unsafe at night and do not stay to far up like the Wine Box is far away from everything. Stay at this hotel or somewhere close to this hotel. This is the best location in Valparaiso. Again the hotel ambiance, patios and staff are top notch for the price. I will definitely be back. As a solo female traveler, I felt safe and felt the staff kept an eye out for me. Magical place!

Self

10/10

Exceptional

30 Dec 2024

Charles

We wanted a facility with a local neighborhood feel. The location was just what we wanted and the staff was exceedingly helpful and friendly. Very comfortable and clean. Beautiful harbor views. No elevator. We would happily stay again.

Leisure Family

10/10

Exceptional

10 Nov 2024

Lois

Lovely hotel with beautiful views of the port. Excellent location and the staff were incredibly nice and helpful. Nicely decorated with a large terrace. Reserve a balcony room if possible. Lots of good restaurants nearby, and the street art! I would come back to Valparaiso just to stay at this hotel.

Leisure Partner

10/10

Exceptional

28 Jul 2024

Ying

Most of times most places are good but few are exceptional. This is definitely one of the exceptional ones.
I just returned home after a visit to Latin America. While staying in this hotel, I had a medical situation that I had trouble dealing with given I knew nothing about the country and place nor did I speak Spanish. The hotel manager and his staff went way beyond their duty. They upgraded my room so I could have an excellent view of the entire city. The hotel manager even went to pharmacies for me. They also managed to get a doctor to come to see me. Their kindness is very touching and I will always remember that.

Also, the view and location is probably as good as one can get in Valparaiso.

Leisure Self

10/10

Exceptional

16 Jun 2024

Amr

A true gem. We love it. The staff was amazing. Got upgraded to a spacious room with a balcony overlooking the city. Best view in town. Much better than many of the other views from restaurants and cafes. Staff very helpful and charming. Amazing sunrise views and beautiful tranquil evenings. I would come back any time. Made our Valparaiso all the more enjoyable and fun. Thank you 🙏

Leisure Family

10/10

Exceptional

13 May 2024

John

Just chilling

Pablo the manager made the stay exceptionally good. Gave good tips on where to go and made stay a cultural experience.

Self

10/10

Exceptional

25 Mar 2024

Mary

We feel very lucky to have been able to reserve a room with a lovely panoramic view of Valparaiso and the bay. The staff were amazing, and the location excellent. We happened upon the Concepcion funicular, an inexpensive way to get down to the harbor area. The neighborhood has many walking tours to look at the street art. A shout out to the staff—Karen who checked us in and was so helpful, Pablo the manager and Melissa on the afternoon shift. Loved this hotel and would choose this one again.

Leisure Partner

8/10

Excellent

18 Mar 2024

Brenda

Great location for exploring Valparaiso. Lots of restaurants nearby. Breakfast was great and staff extremely helpful.

Leisure Partner

10/10

Exceptional

15 Mar 2024

Brenda

Excellent included breakfast. Beautiful views. Steep climb from the harbor.

Leisure

10/10

Exceptional

28 Feb 2024

robert

Great location with lots to see by walking and many of good and inexpensive restaurants nearby.

Leisure Partner

10/10

Exceptional

15 Feb 2024

Barbara

Friendly helpful service, nice location, good view, safe and very close to walking distance to sites and restaurants

Leisure Friends

10/10

Exceptional

01 Feb 2024

Edward

Excellent location, close to many restaurants and small shops. 10 minute walk to the waterfront.

Partner

10/10

Exceptional

29 Dec 2023

Verified traveler

Nice Stay

It was a very good trip. Be aware that there was no tv in the room. Also the hotel is up in the hills so be prepared to walk the hills. The breakfast was excellent. We waited till exactly 3 pm for our room. Since the house is from the 1890's bathroom is different. Overall great views from the outdoor patio. Only suggestion would be to add king beds instead of queens.

Partner

10/10

Exceptional

23 Dec 2023

Fernando

We stayed for a night to take our cruise in Valparaiso. It was a great place, located in a nice and walkable area which is a touristic attraction due to its street art (graphities). The hotel staff were super kind and the rooms were comfortable. If you are planning to take a cruise, you'll be 10-15 min driving from the port.

Leisure Partner

8/10

Excellent

20 Dec 2023

Corene

Once the front door opened it was so impressive. Tall ceilings and beautiful furniture. The view was just magic. The staff were very friendly and our breakfasts delicious. The location was also great. The only downside is we could hear every movement from the room above and around us as the floors are wooden. The neigbour and their dogs were also very noisey (they started to party at midnight to around 3.30am one night). I think this is just part of living in Valparaiso so I would suggest just accept it and enjoy everything else this place has to offer.

Leisure Partner

10/10

Exceptional

10 Jul 2023

David

Great hotel. Even better views.

Amazing staff. Wonderful hospitality. Best views of the city!!! Has a wonderful bed and breakfast feel to it.

Friends_and_family Family

10/10

Exceptional

24 Mar 2023

Dale

We really enjoyed the hospitality of Pablo and the pebre he made for our eggs at breakfast.

Partner

10/10

Exceptional

24 Dec 2022

Major Albert Mason

It is in the best part of Valparaíso, the safest area with excellent restaurants near. The staff is helpful and all speak English. Sophia was my favorite, she was kind and helpful. Pablo the manager was like a long lost friend. You choose your own breakfast options. The value here is incredible. I would return in a heartbeat.

Leisure Self

10/10

Exceptional

06 Dec 2022

Gerald

The manager was outstanding, Pablo went out of his way to make our short stay fun and enjoyable.
Its in a great location, but is a pretty basic place without bells and whistles.

Leisure Family

10/10

Exceptional

22 Oct 2022

Gilles

Great stay!

Wonderful stay. Spectacular view from top terrace. Nice breakfast. Very charming boutique hotel. Warm staff. Well located near attractions and restaurants. A great choice.

Partner

8/10

Excellent

26 Apr 2022

Daniel

This is a quaint and cosy boutique hotel in the heart of the old town of Valparaiso. An excellent spot for those looking to enjoy the city, its views and experiences.

Leisure Partner

10/10

Exceptional

17 Apr 2022

Diane

This hotel is like home away from home. Very comfortable, great view, perfect location.

Leisure Friends

8/10

Excellent

07 Mar 2020

Johnharding

Excellent location. Beware of using Google maps to access this hotel, it may take you down some ‘interesting’ roads. Floors creak a bit

Leisure Friends

10/10

Exceptional

08 Jan 2020

Verified traveler

Property was centrally located in Valparaíso. Lots of restaurants within walking distance. Everyone at the hotel was very helpful. View from our room was amazing.

Leisure Partner

10/10

Exceptional

20 Aug 2019

Verified traveler

The very friendly staff and the great service! We also liked the atmosphere of the house and recommend it for anyone.

Leisure Family

10/10

Exceptional

05 Aug 2019

Rossana

A 7 stars historical and romantic location

This has been by far, the best option as a stay in Valparaiso. With their peculiar colonial setting and decor, this place is magical. Their rooms are comfortable yet historical. The breakfast is nice and satisfying. The staff is absolutely delightful. I would say, in fact, this is the best hotel I have stayed in Chile. The view towards the sea and the Cerro Alegre. Wonderful location for either business but especially for personal travel. 10 starts and more!

Partner

10/10

Exceptional

01 Jul 2019

Dan

Seriously, stay here

Location, location, location.

This place is AWESOME. If you're looking for a great Valparaiso experience, this is the spot. The top floor has a balcony that looks out over the bay and Valparaiso, awesome for both sunrise and sunset. The property sits on one of the main hills in the old part of Valparaiso and is walking distance to anything you'll want to see. The employees were awesome, and most all spoke English. The hotel itself is gorgeous with lots of character, and the room was comfortable.

Parking is a bit sketchy. You'll either park on the street, or they have a lot nearby you can pay to park in. I chose to park on the street, but was worried about the car because of all the break-in stories.

A few things could improve: the breakfast left a lot to be desired (cold meats, cheeses, grains and yogurt). The coffee was good though! I also thought the shower might be tricky for some people to get in and out of. But really, you're not coming here for the breakfast or the shower, you're coming here for the view and Valparaiso!

I will be back!

10/10

Exceptional

27 Feb 2019

Verified traveler

Perfect location for a boutique with a view!

Booked to spend the last 3 nights of a 3 week Chile Argentina tour here. Booked a room with a balcony and the view of the bay. The view is stunning, with the balcony perfect for lazily watching the sun set with a glass of wine. The hotel as a whole is nicely furnished, with various bits of furniture. Fruit and drinks are available as required for free from the downstairs open lounge diner. Staff very helpful, including an elongated translating series of phone calls trying to sort out a hire car problem!
The hotel is on a narrow ish street (though not the worst that there are around there) and there is usually a couple of places to park. They also have access to a couple of 3rd party-owned off road parking spaces which cost 15000 peso/night (book ahead). The location allows you to instantly wander out into the historic, heavily be-muralled Cerro Allegre. Most of the nicest parts are within an easy walk, easier going down than up obviously! Breakfast is fairly limited, which reflects the small amount of people staying. Scrambled eggs are available if you ask. All good for me.

10/10

Exceptional

05 Jan 2019

John

Beautiful weekend stay in Valparaiso

Our stay was exceptional. The hotel is clean and well-located. Additionally, the staff is remarkable. Very attentive and helpful.

Partner

8/10

Excellent

30 Oct 2018

Alison

Central, comfortable, views

Very clean and comfortable. Beautiful views.

10/10

Exceptional

16 Mar 2018

Ricardo

Beautiful and cozy boutique hotel in the famous Cerro Alegre. Good view to the bay. Friendly staff, excellent breakfast and nice complimentary details. Close to many good restaurants and coffee shops.

2/10

Poor

27 Feb 2018

Verified traveler

nice hotel but we got robbed after leaving hotel

checking out of hotel we paid cash. the front desk person was very observant and nervous. in fact she walked outside and watched us for 5 minutes when we got into our car accross the street. my wife had taken cash out of her backpack which she brought into the car with her. we left the hotel and shortly were followed by a red car. when we reached the intersection to leave the Alegre i was watching for traffic and a man walking bumped into our car and walked away quickly. he had stabbed our tire with a knife. apparerntly he got out of the red car unnoticed by me. down the road when i noticed flat tire we pulled over. i noticed the red car turned on street behind us out of sight apparently the men jumped out there. when i started to repair the flat. suddenly there were a few \"helpers\" as I jacked up the car one kept suggesting \"your wife should get out of the car, it is dangerous\". foolish me agreed. one guy distracted her with conversation and i was watching tire change. i think the car door was left open. anyway one of them slipped into the front seat and grabbed her backpack from the floor and my cell phone. in retorspect it seems they knew that she had a backpack in front seat and there was money in it.. on top of that the front desk person acted very nervous when we were checking out. i think she called in the wolves that were waiting nearby and told them about the backpack with cash that my wiife had. my friend from Casablanca called later and said she was very nervous

8/10

Excellent

12 Nov 2017

Tom

Bright, true boutique Valparaiso expirience hotel

In the middle of the pintoresque Cerro Alegre, close to restaurants the true boutique hotel offers a great stay in its old, beautiful updated house/mansion, flooded with natural light. The wooden floors still creak, just adding to the charme of the place. Personnel is very friendly and helpful. Good breakfast, tea and coffee available around the clock. Nice terraces with the Valparaíso view. Definitively the place to get see and live Valparaíso.

10/10

Exceptional

31 Aug 2017

Alan

Great Hotel

The staff welcomed me and made me feel very welcome. In particular, they were very kind in solving a booking problem that was actually my fault - but went out of their way to resolve it.

8/10

Excellent

21 Apr 2016

noela

This hotel is in a great position on the hill.

We enjoyed our stay here even though we were the only guests. It was not the high season. The breakfast was very enjoyable offering everything you need or want. We were upgraded to a room which had a magical view of the sea. The staff were very good. Just a hint. The hot water needs to run for 15 minutes to have full heat.
Otherwise a lovely stay.

Partner

10/10

Exceptional

05 Feb 2016

Sonia

Great View of Valparaiso

Quaint Neighborhood

Partner

6/10

Pleasant

19 Jan 2016

Verified traveler

Beautiful view on a hill in Valpairiso

Charming atmosphere, art work. Excellent breakfast, four flights up, no elevator, no air conditioning, broken safe, toilet problem. Overpriced for what we got. Thus, not a good value.

10/10

Exceptional

26 Dec 2015

Verified traveler

Comfortable hotel, close to good food and sights

The hotel was extremely comfortable - lots of places to sit and chill inside and outside if you wanted to rest from walking up and down those hills! Located near many good restaurants and local art and craft shops. The staff were very friendly and helpful in booking restaurants and providing tips for places to visit. This was more expensive than some hotels we looked at, but we thought it was well worth the price. Valparaiso can be tiring (all those hills in the heat!) and this was a welcome cool oasis where we could relax and rest up before dinner.

8/10

Excellent

22 Dec 2015

Verified traveler

Great view and good breakfast

Located in a very cool area on a hill, this hotel is obviously an old house made into a hotel. Unfortunately, there is no elevator. Be aware, if you are on the 3rd floor.

Partner

10/10

Exceptional

09 May 2015

ROBERT

Awesome view of Valparaiso

Great staff! Knockout View over Valparaiso. Great neighborhood for strolling to restaurants.

Partner

10/10

Exceptional

27 Mar 2015

Sandy

With a touch of history, and owners and staff that

The hotel was a pure pleasure....We loved to hear the history of the old building, and then to meet and spend many hours with the owner, was a double treat. The staff was completely warm and welcoming, and helped with all reservations for meals around town. The room was lovely, with a view that enticed us to spend a few relaxing hours just sitting on the balcony, enjoying the scenery and the cats that wander the roof lines! We felt at home, and loved the experience!! One small negative might be the water pressure was a little weak in the shower. One other is that the parking for the hotel is \"first come first served\" on the streets. We would return ourselves, to this lovely place, and we would highly recommend it to anyone else who has the good fortune to be in Valparaiso, Chile!!

Partner

10/10

Exceptional

12 Feb 2015

Julie

Wonderful small hotel in Valparaiso

I can only report positives for this hotel. Lots of character, close to great quality restaurants and easy to get to tourist spots. Staff were very helpful and friendly. We booked for three nights in a mountain view room which was small but had a little balcony, comfortable bed and we didn't spend much time in the hotel as there was so much to experience in the city. Treated ourselves to fourth night in Room 305. Management kindly gave us a discounted rate and moved us into the room on day three at no additional cost. Views are magic and the bedroom is such that you could be a guest in someone's beautiful old home. Would highly recommend this hotel to anyone travelling to Valparaiso.

10/10

Exceptional

05 Jan 2015

Bill

A room with a view.

Great location with a helpful, friendly staff. We also loved our room, the view and the shower. A wonderful choice for Valparaiso.

10/10

Exceptional

14 Oct 2014

Verified traveler

Excellence in Valparaiso.

Wonderful boutique hotel. Recommend unreservedly.

Family

10/10

Exceptional

06 Apr 2014

Verified traveler

Hotel Acontraluz delightful

Great little hotel. The terrace is amazing, with fantastic views of the harbor and coast. Nice breakfast and the staff is truly devoted to service.

10/10

Exceptional

23 Mar 2014

Rick & K

Rooms with a view!

I would go back to Acontraluz in a heartbeat! The staff was ever so helpful from start to finish; the setting is gorgeous in that beautiful heritage house; the view from the two balconies is stunning; the breakfasts were delicious. It was a good fit for us as we wanted to walk and discover Valparaiso and all its murals, and the nearby restaurants were a bonus. We look forward to returning to Acontraluz someday...

10/10

Exceptional

15 Feb 2014

Joe

Fantastic boutique hotel

Great boutique hotel with a superb view of Valparaiso Bay from the verandas on the sea facing rooms.

Excellent breakfasts and very helpful staff.

8/10

Excellent

15 Feb 2014

Verified traveler

Unique hotel in safe area.

I was looking for a comfortable hotel, with views, and public spaces, suitable to spend a few days between cruises.
I found it here.

10/10

Exceptional

02 Feb 2014

George

Very helpful staff

Only had one night, but very enjoyable stay and beautiful views

6/10

Pleasant

29 Jan 2014

mature couple

I expected MUCH more after reading reviews. Our room was so tiny we could hardly get around the bed with no place to put anything. Perhaps other reviews were of an upgraded room. The service was good and the people were lovely.

8/10

Excellent

26 Jan 2014

Anouska

Great location

Terrific location-not too far from some great restaurants and shopping. The room was a little on the small size for two people but was okay for three nights. The bathroom was a decent size. The staff was very helpful and friendly. The cleaning staff went above and beyond. They were terrific.

10/10

Exceptional

25 Jan 2014

Verified traveler

Great view

Fantastic hospitality at great hotel. Hope to visit again.

10/10

Exceptional

25 Jan 2014

Verified traveler

Great view

Fantastic hospitality at great hotel. Hope to visit again.

10/10

Exceptional

16 Dec 2013

Kevin and Joanie

Close to everything

Room, staff, breakfast, view.....it has it all!

Partner

6/10

Pleasant

16 Dec 2013

david

Nice hotel in fabulous area but overpriced.

.nice quirky hotel in fabulous area of valparaiso but overpriced for average comfort rooms. Staff (paloma) fantastic and she made the stay memorable but toilet not working properly and breakfast so so.

10/10

Exceptional

14 Nov 2013

R Robinson

Lovely property, friendly staff, great breakfast, good location. Room small but perfectly adequate. Highly recommended.

Family

6/10

Pleasant

01 Sep 2013

Matthew

Holiday in Chile

The hotel location is excellent and within walking distance of great restaurants and bars. I spend 24 hours in Valparaiso and the hotel served my purpose. The room needed some better maintance where water damage had effected the walls and considering that there were only two rooms occupied in the hotel when I stayed it would have been better practice to put both guests in a room that was better maintained. The breakfast was excellent and free internet is always welcome. Overall it was a plesant hotel.

10/10

Exceptional

03 Jul 2013

Verified traveler

Beautiful hotel with stunning views

This hotel is beautifully decorated, has stunning views of the city, the bay, and the sunset, is walking distance to all the sites and best bars of Valparaiso (provided hills and stairs don't bother you), and has some of the friendliest staff of any hotel I've been in on this vacation. The 24 hour complementary access to coffee, tea, and bottled water was also much appreciated.

8/10

Excellent

09 Jun 2013

Verified traveler

Good option.

Family

10/10

Exceptional

18 Apr 2013

Ryan

Great location, beautiful building, friendly staff

The beautiful building is situated in a very nice hilltop neighborhood. The inside is nicely furnished and decorated. The staff was very warm and friendly, treating us almost like family. Breakfasts were very nice on the patio overlooking the sea. There's also a lovely shared balcony with quite a view on the 3rd floor. It's within walking distance to many nice restaurants, bottle shops, and a new microbrewery (take the Victoria ascensor to get there). It's a nice 45-min stroll past lots of street art and great views to Pablo Neruda's house and museum.

Family

8/10

Excellent

27 Feb 2013

Kristina

Charming!

Stunning view! Friendly service (they were a great help locating a cabbie with jumper cables when our rental car battery died!) Lovely breakfast (appreciated that it was available until noon), complimentary water, coffee and snacks throughout the day. Room was a bit basic (no safe, no AC) but comfortable. Not ultra luxury but definitely charming and good value. Location was perfect, many nearby dining options. Would definitely recommend!